MARKETING
8 companies that use social media marketing effectively
There are many emerging social media platforms that marketers would be wise to take note of. These new platforms enable digital marketers to better connect with their target audiences. For example, TikTok gains eight new users per second and claims the top spot in the global app download charts.
Other emerging platforms — like Twitch and Discord — are becoming increasingly popular, making them ideal tools to include in your marketing strategy. While these networks may have a comparatively smaller user base, they focus on different niches and are helpful for targeted advertising. For instance, these two platforms have large communities of online gamers.
Regardless of which platform you choose, you must engage your audience and capture their attention. This article will discuss eight modern campaigns that you can use for inspiration when marketing your brand.
TikTok’s Re: Make campaign
In July 2021, TikTok challenged its community to think about the most memorable advertisements in recent history and create their versions of the ads for its Re: Make campaign. The idea was to turn iconic commercials into TikTok shorts.
The first brands to participate in the Re: Make initiative were Skittles, Snickers, and Old Spice. It was a great way for TikTok to stay in contact with big companies like these and get them to participate in future Re: Make campaigns. It also boosted engagement tenfold and led to tons of user-generated content. TikTok launched the campaign and let its users do the rest.
The brilliance behind Re: Make was that TikTok, despite being a platform for new-age content, had now briefly become a creative hub to reimagine the ’90s and 2000s nostalgia.
This campaign was a success because it combined the familiarity of growing up with an increasingly popular application like TikTok. This shows that content can be recycled and still have a massive impact.
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Anhueser-Busch’s “Let’s Grab A Beer” by Wieden+Kennedy
In 2021, American brewing company Anheuser-Busch came together with Academy Award-winning director David Fincher and musician Atticus Ross to create the excellent “Let’s Grab A Beer” campaign.
This ad creates an escapist reality wherein consumers associate the product with positive emotions.
The ad aired at the 2021 Super Bowl, and Anheuser-Busch continued to build on the initial success of its campaign by adding a call to action through its collaboration with the White House, giving out free beers to those who got vaccinated. This also enabled them to share user-generated content from social media at the same time.
This campaign combines the shared and common experience, the festive vibe of the Super Bowl, famous actors, and user-generated content. This creation of a collective and optimistic future using the free distribution of its product and user-generated content made this campaign an instant success.
LEGO’s Rebuild the World campaign by BETC
The 2021 iteration of the company’s Rebuild the World campaign, named “The Damp Knight,” focuses on creativity in children – it celebrates children as experts in creative problem-solving. The commercial demonstrates what can be accomplished when individuals come together to solve problems and overcome challenges.
The ad follows a classic template: make the audience sympathize with the protagonist (the Damp Knight), trying to cross the river to see his friend, the bear. However, the conflict is eventually resolved when people of different occupations come together, using their varied skills to help the knight.
Although this campaign uses a rather traditional story, it shows that it can still be effective, depending on the context of your product. As a result, LEGO was able to market to both children and adults on social media and boost its overall revenue by 27%.
Starbucks’ in-store augmented reality experience
A Starbucks outlet in Shanghai became the first Starbucks to offer an augmented reality (AR) experience in its outlet. Customers have to download an app that enables them to unlock this experience. They can point their phones at key features around the roaster, like the cask, which will display new information, acting as a tour guide. Customers can explore the space and collect virtual badges. Once they order all, the customers receive a custom roastery social media filter to share.
Emily Chang, senior vice president and chief marketing officer for Starbucks China, said, “We wanted to create a completely new brand experience for our customers. Coffee is already such a deeply sensorial experience, even before the first sip: from hearing the unmistakable sound of beans being freshly ground to inhaling that rich aroma and sipping your perfect blend, brewed just right. We wanted to take that customer experience even further.”
This campaign transforms a seemingly everyday experience into a unique and immersive experience. By leveraging trendy technology and the authenticity of your product, you can create an effective campaign that helps your business grow.
Coca-Cola’s metaverse campaign
The metaverse is a digital space where people can interact, play, work, and socialize. Many companies, such as Meta (formerly known as Facebook), invest heavily in developing the metaverse.
Coca-Cola has leveraged this exponential interest in the metaverse, especially by its younger customers, to launch a “Coca-Cola Zero Sugar Byte,” which will “bring the flavor of pixels to life.” This drink will be launched in the metaverse before being available in stores.
The innovative marketing approach is proving to be effective as revenue per launch has increased by 30% and gross profit per launch by 25%, compared to previous years.
Coca-Cola’s campaign demonstrates that tech will invariably play a significant role in innovative marketing techniques. By using disruptive technology and catering to the desires of its millennial customers, Coca-Cola has effectively combined tech, creativity, marketing, and product development to improve the returns on its campaigns.
Hershey’s Twitch campaign
Twitch is an interactive live streaming service for content spanning gaming, entertainment, sports, music, and more. Hershey’s started its campaign on Twitch in 2019. They advertised through video ads on Twitch itself, participated in TwitchCon, and sponsored two Twitch streamers, Tim “TimTheTatman” Betar, Ben, and “DrLupo” Lupo.
More recently, Hershey’s has continued its partnership with Twitch to promote its brand Oh Henry! They want to improve the brand’s relevance and become the go-to snack for gamers. With every purchase of the Oh Henry! Level up bar, customers receive “Bits” – an online currency that Twitch viewers can use to support streamers and get access to special features on the platform.
Kaetlyn Graham, senior marketing manager at The Hershey Company, noted, “Since Twitch reaches a highly engaged target and enables on-pack branding and video advertising, the partnership just made sense.”
Hershey’s figured out precisely what consumer segment they want to target and has effectively found the right platform to reach a highly engaged consumer base. Platforms like Twitch often have a sense of community, which can prove to be a highly lucrative source for promoting and developing your brand.
The ASICS NFT campaign
ASICS became one of the first sportswear brands to launch an NFT campaign. In July 2021, ASICS announced the ASICS SUNRISE RED™ NFT COLLECTION – a footwear release available via a digital auction.
NFTs – non-fungible tokens – allow owners exclusive ownership rights for a particular digital asset. Given that NFTs are non-duplicable and unique, brands can use them to further enhance their brand exclusivity and positioning on social media.
“At ASICS, we strive to be at the forefront of innovation in the sporting goods sector,” said Joe Pace, Head of Business Development, ASICS Running Apps. “So, while we are excited to drop the world’s first digital shoe release from a major sporting goods company, this is only the beginning. In coming together with some of the most creative and forward-thinking digital artists in the world through our new Artist-in-Residence program, our long-term vision is to push the boundaries of digital goods to inspire physical activity.”
Oscar Mayer’s Bologna Face Mask
Oscar Mayer is an American meat production company that has ventured into the skincare industry with its iconic “Bologna Face Mask.” Earlier this year, the meat company, a subsidiary of Kraft Heinz, released its unique product, which sold out within a few hours on Amazon.
The product’s branding and packaging were impeccable. The packaging mimics an Oscar Mayer deli meat box, except for a message written in giant red letters on the back that says “DO NOT EAT BOLOGNA MASKS.” Of course, the masks are not made of real bologna.
The goal of this social campaign was to evoke quirky childhood memories of nostalgia wherein kids in school would take bites out of their bologna slices to make eyes and mouths and stick them on their faces during lunchtime. It even encouraged customers to take selfies wearing the masks to foster engagement on social channels.
The eccentricity of the product, combined with the targeted social media marketing through YouTubers and beauty influencers, made this campaign an instant hit.
The key to learning from this campaign is that you can use your product or brand’s eccentricity to your advantage if you combine it with effective marketing. In this case, the quirky product worked well with the audience as it was marketed in a targeted manner through trendy influencers.
Brands should pay attention to social media
As the lines between real-life and virtual ownership continue to blur, brands can use social media to their advantage by launching technologically advanced products and keeping up with digital evolutions. It enhances the ability of a company to stay relevant and connect with customers who have already engaged with these new trends.
MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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