MARKETING
A CMO’s roadmap for upgrade success
The recent security advisory from Drupal.org is clear: “Drupal 9 is end-of-life as of November 1, 2023. There will be no further development, security fixes, or enhancements; all support for Drupal 9 will stop.” Drupal is a widely used open source CMS.
This announcement is a critical signal for CMOs to prioritize upgrading to Drupal 10. The move is a technical and strategic necessity for upholding a secure, compliant, and advanced martech stack.
Urgency and opportunity: The Drupal 9 end-of-life
In the face of this transition, TMotions, a Drupal service provider, casts the end-of-life event positively in a blog post: “Drupal 9 EOL represents a new beginning rather than an end. It’s an opportunity for growth, innovation, and embracing the next evolution of Drupal. This transition opens doors to enhanced features, improved performance, and increased security, ensuring that Drupal remains a leader in web development.” This perspective is especially relevant as CMOs consider the broader implications of the upgrade.
Continuing to operate on Drupal 9 post-EOL increases the risk of security breaches, as vulnerabilities may become public that will only be patched in the more recent, supported versions of Drupal, as noted by Mark Dorison, CTO at Chromatic, a web agency specializing in Drupal migrations. While user experience and performance won’t degrade post-EOL, they will not receive any further improvements, emphasizing the need for an upgrade to sustain competitive advantage.
Conversely, migrating to Drupal 10 offers a chance to reassess and reinforce marketing technologies, ensuring that investments in the digital ecosystem are robust and future-ready.
Planning your Drupal 10 migration
Transitioning to Drupal 10 requires thorough preparations to ensure a smooth and successful upgrade. Key steps include:
- Auditing your current Drupal 9 site and modules to identify high-risk or deprecated elements.
- Testing upgrade paths in staging environments.
- Establishing timelines aligned with business initiatives.
- Assembling cross-functional teams with technical and business stakeholders.
- Documenting processes and contingency plans.
- Working with expert consultants to navigate complexities.
Investing in robust planning and diligent execution can minimize disruptions while allowing you to maximize the opportunities of moving to an up-to-date and supported Drupal 10 platform.
The upgrade path: Technical and strategic insights
Migrating to Drupal 10 is essential for securing your martech stack and maintaining a competitive edge. Expert guidance facilitates the technical process and ensures alignment with business strategy, enhancing your martech stack’s effectiveness. “Even skilled teams can benefit from Drupal upgrade experts,” noted Bob Watson, VP of client engagement and partner alliances at consulting and staffing firm Elevate Digital. “Their specialized experience smooths the transition by navigating complexities and avoiding pitfalls.”
Chromatic’s Dorison says the progression from Drupal 8 and 9 to 10 is designed to be more user-friendly, mitigating previous upgrade challenges. With features like the ability to configure the SameSite value for cookies, a more intuitive front-end theme, content management features, and the introduction of the Layout Builder, Drupal 10 promotes better user experiences and offers more control over site design.
Furthermore, Drupal 10’s commitment to ease of use and administrator efficiency is evident in its automatic updates feature, simplifying the management of security patches and core updates. Coupled with a comprehensive Content Security Policy, Drupal 10 ensures a more efficient, secure, and user-friendly platform. These advancements contribute to faster load times and improved response rates, reinforcing your site’s security and preparing it for a robust future online.
Bottom line. EOL for Drupal 9 presents risks in security, compatibility, compliance, and UX, but also a chance to upgrade and enhance the digital experience. With careful planning and consideration, you can migrate to Drupal 10 and ensure your website(s) remain compliant, performant, and safe.
The martech stack audit: A blueprint for future growth
A martech stack audit, conducted during Drupal 9’s end-of-life, is more than a technicality; it’s a strategic recalibration of marketing technologies for future trends and customer engagement. In the context of upgrading to Drupal 10, a martech stack audit is more than a routine checkup; it’s a strategic overhaul to ensure seamless integration and alignment with business objectives. Benefits include:
- Understanding Value and Operations. An audit helps clarify how each technology contributes to business operations and customer experience, ensuring that all tools are aligned with business goals.
- Enhanced Collaboration. By evaluating the martech stack, teams can better understand the tools at their disposal, leading to improved collaboration and efficiency.
- Identification of Gaps and Redundancies. Audits can reveal overlaps and gaps in the technology stack, allowing companies to streamline their tools and reduce unnecessary spending.
- Insights for Improvement: Through an audit, companies gain insights into their marketing efforts, which can drive strategic decisions and improvements.
- Driving User Adoption and Satisfaction. An audit identifies which tools users favor and why, which can inform training and adoption strategies.
- Optimization for Better ROI. By assessing the current stack, companies can optimize their tools to achieve better returns on their marketing investments.
- Future-Proofing. Audits offer insights into performance and scalability, preparing the stack to meet upcoming business challenges.
Dig deeper: What are headless or hybrid content management systems?
Integrating upgrade and audit: A strategy for sustained growth
The transition to Drupal 10 is more than an upgrade — it’s a catalyst for marketing transformation. The martech stack audit is critical to this journey, offering a lens to scrutinize and refine your marketing technology landscape. Both initiatives ensure your investments in your digital ecosystem are protected and primed to deliver maximum value.
Adopting Drupal 10 transcends a mere upgrade; it’s an impetus for marketing transformation. Integrating the upgrade with a martech stack audit enhances your marketing technology investments’ effectiveness by treating them as complementary parts of a unified strategy.
This interconnected approach assures that the new functionalities and efficiencies gained from Drupal 10 enrich the entire martech stack, leading to a more robust, agile, and future-proof digital marketing strategy. By aligning these efforts, CMOs can foster a more collaborative environment, streamline their technology ecosystem, and unlock a higher return on investment, all while setting the stage for the next wave of digital innovation and customer engagement.
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Opinions expressed in this article are those of the guest author and not necessarily MarTech. Staff authors are listed here.
MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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