MARKETING
Gartner Peer Insights Voice of the Customer Q1 2023
We’re excited to share that Optimizely has been named a Strong Performer in the 2023 Gartner Peer Insights Voice of the Customer Web Content Management report. Gartner defines this market as the process that controls content consumed over one or more digital channels.
Over the 18-month review eligibility period, users analyzed our Content Management System (CMS), recorded their experience and shared their feedback via customer reviews. We received 36 reviews and a 80% Willingness to Recommend score. and the majority being 5-star reviews. 47% of the reviews were 5-star reviews. Further, our highest rating was in the product capability category.
Optimizely has also been recognized in Gartner research as a Leader for the fourth time in the 2023 Magic Quadrant™ for Digital Experience Platforms.
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Gartner, Voice of the Customer for Web Content Management, Peer Contributors, 29 March 2023.
Gartner, Magic Quadrant for Digital Experience Platforms, March 2023
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