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How to Do Keyword Research for SEO: A Beginner’s Guide

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How to Do Keyword Research for SEO: A Beginner's Guide


While Google keeps us on our toes with all the algorithm updates they keep rollin’ out, one thing has stayed pretty consistent for inbound marketers looking to optimize their websites for search: keyword research.

In this post, we’ll define what keyword research is, why it’s important, how to conduct your research for your SEO strategy, and choose the right keywords for your website.

Why is keyword research important?

Keyword research provides valuable insight into the queries that your target audience is actually searching on Google. The insight that you can get into these actual search terms can help inform content strategy as well as your larger marketing strategy.

People use keywords to find solutions when conducting research online. So if your content is successful in getting in front of our audience as they conduct searches, you stand to gain more traffic. Therefore, you should be targeting those searches.

In addition, in the inbound methodology, we don’t create content around what we want to tell people; we should be creating content around what people want to discover. In other words, our audience is coming to us.

This all starts with keyword research.

For an inside look into how Arel=”noopener” target=”_blank” hrefs can aid you in your SEO keyword research, check out our case study and exclusive interview here.

Conducting keyword research has many benefits, the most popular reasons being:

Marketing Trend Insight

Conducting effective keyword research can provide you with insights into current marketing trends, and help you center your content on relevant topics and keywords your audience is in search of.

Traffic Growth

When you identify the best fitting keywords for the content you publish, the higher ranking the it is in search engine results — the more traffic you’ll attract to your website.

Customer Acquisition

If your business has content that other business professionals are looking for, you can meet there need and provide them with a call to action that will lead them into the buyer journey from the awareness stage to the point of purchase.

By researching keywords for their popularity, search volume, and general intent, you can tackle the questions that most people in your audience want answers to.

However, keywords themselves because Google has evolved beyond exact-match algorithms.

Keywords vs. Topics

More and more, we hear how much SEO has evolved over just the last 10 years, and how unimportant keywords themselves have become to our ability to rank well for the searches people make every day.

And to some extent, this is true, but in the eyes of an SEO professional it’s a different approach. Rather, it’s the intent behind that keyword, and whether or not a piece of content solves for that intent (we’ll talk more about intent in just a minute).

But that doesn’t mean keyword research is an outdated process. Let me explain:

Keyword research tells you what topics people care about and, assuming you use the right SEO tool, how popular those topics actually are among your audience. The operative term here is topics — by researching keywords that are getting a high volume of searches per month, you can identify and sort your content into topics that you want to create content on. Then, you can use these topics to dictate which keywords you look for and target.

Elements of Keyword Research

There are three main elements to pay attention to when conducting keyword research.

1. Relevance

Google ranks content for relevance. This is where the concept of search intent comes in. Your content will only rank for a keyword if it meets the searchers’ needs. In addition, your content must be the best resource out there for the query. After all, why would Google rank your content higher if it provides less value than other content that exists on the web?

2. Authority

Google will provide more weight to sources it deems authoritative. That means you must do all you can to become an authoritative source by enriching your site with helpful, information content and promoting that content to earn social signals and backlinks. If you’re not seen as authoritative in the space, or if a keyword’s SERPs are loaded with heavy sources you can’t compete with (like Forbes or The Mayo Clinic), you have a lower chance of ranking unless your content is exceptional.

3. Volume

You may end up ranking on the first page for a specific keyword, but if no one ever searches for it, it will not result in traffic to your site. Kind of like setting up shop in a ghost town.

Volume is measured by MSV (monthly search volume), which means the number of times the keyword is searched per month across all audiences.

How to Research Keywords for Your SEO Strategy

I’m going to lay out a keyword research process you can follow to help you come up with a list of terms you should be targeting. That way, you’ll be able to establish and execute a strong keyword strategy that helps you get found for the search terms you actually care about.

Step 1: Make a list of important, relevant topics based on what you know about your business.

To kick off this process, think about the topics you want to rank for in terms of generic buckets. You’ll come up with about 5-10 topic buckets you think are important to your business, and then you’ll use those topic buckets to help come up with some specific keywords later in the process.

If you’re a regular blogger, these are probably the topics you blog about most frequently. Or perhaps they’re the topics that come up the most in sales conversations. Put yourself in the shoes of your buyer personas — what types of topics would your target audience search that you’d want your business to get found for? If you were a company like HubSpot, for example — selling marketing software (which happens to have some awesome SEO tools… but I digress), you might have general topic buckets like:

  • “inbound marketing” (21K)
  • “blogging” (19K)
  • “email marketing” (30K)
  • “lead generation” (17K)
  • “SEO” (214K)
  • “social media marketing” (71K)
  • “marketing analytics” (6.2K)
  • “marketing automation” (8.5K)

See those numbers in parentheses to the right of each keyword? That’s their monthly search volume. This data allows you to gauge how important these topics are to your audience, and how many different sub-topics you might need to create content on to be successful with that keyword. To learn more about these sub-topics, we move on to step 2 …

Step 2: Fill in those topic buckets with keywords.

Now that you have a few topic buckets you want to focus on, it’s time to identify some keywords that fall into those buckets. These are keyword phrases you think are important to rank for in the SERPs (search engine results pages) because your target customer is probably conducting searches for those specific terms.

For instance, if I took that last topic bucket for an inbound marketing software company — “marketing automation” — I’d brainstorm some keyword phrases that I think people would type in related to that topic. Those might include:

  • marketing automation tools
  • how to use marketing automation software
  • what is marketing automation?
  • how to tell if I need marketing automation software
  • lead nurturing
  • email marketing automation
  • top automation tools

And so on and so on. The point of this step isn’t to come up with your final list of keyword phrases. You just want to end up with a brain dump of phrases you think potential customers might use to search for content related to that particular topic bucket. We’ll narrow the lists down later in the process so you don’t have something too unwieldy.

Although more and more keywords are getting encrypted by Google every day, another smart way to come up with keyword ideas is to figure out which keywords your website is already getting found for. To do this, you’ll need website analytics software like Google Analytics or HubSpot’s Sources report, available in the Traffic Analytics tool. Drill down into your website’s traffic sources, and sift through your organic search traffic bucket to identify the keywords people are using to arrive at your site.

Repeat this exercise for as many topic buckets as you have. And remember, if you’re having trouble coming up with relevant search terms, you can always head on over to your customer-facing colleagues — those who are in Sales or Service and ask them what types of terms their prospects and customers use, or common questions they have. Those are often great starting points for keyword research.

Here at HubSpot, we use the Search Insights Report in this part of the process. This template is designed to help you do the same and bucket your keywords into topic clusters, analyze MSV, and inform your editorial calendar and strategy.

Featured Resource: Search Insights Report Template

search insights report

Download the Template

Step 3: Understand How Intent Affects Keyword Research and Analyze Accordingly.

Like I said in the previous section, user intent is now one of the most pivotal factors in your ability to rank well on search engines like Google. Today, it’s more important that your web page addresses the problem a searcher intended to solve than simply carries the keyword the searcher used. So, how does this affect the keyword research you do?

It’s easy to take keywords for face value, and unfortunately, keywords can have many different meanings beneath the surface. Because the intent behind a search is so important to your ranking potential, you need to be extra-careful about how you interpret the keywords you target.

Let’s say, for example, you’re researching the keyword “how to start a blog” for an article you want to create. “Blog” can mean a blog post or the blog website itself, and what a searcher’s intent is behind that keyword will influence the direction of your article. Does the searcher want to learn how to start an individual blog post? Or do they want to know how to actually launch a website domain for the purposes of blogging? If your content strategy is only targeting people interested in the latter, you’ll need to make sure of the keyword’s intent before committing to it.

To verify what a user’s intent is in a keyword, it’s a good idea to simply enter this keyword into a search engine yourself, and see what types of results come up. Make sure the type of content Google is closely related to what you’d intend to create for the keyword.

Step 4: Research related search terms.

This is a creative step you may have already thought of when doing keyword research. If not, it’s a great way to fill out those lists.

If you’re struggling to think of more keywords people might be searching about a specific topic, take a look at the related search terms that appear when you plug in a keyword into Google. When you type in your phrase and scroll to the bottom of Google’s results, you’ll notice some suggestions for searches related to your original input. These keywords can spark ideas for other keywords you may want to take into consideration.

Related searches at the bottom of Google SERP that reads "searches related to cute puppies" along with keyword suggestions

Want a bonus? Type in some of those related search terms and look at their related search terms.

Step 5: Use keyword research tools to your advantage.

Keyword research and SEO tools can help you come up with more keyword ideas based on exact match keywords and phrase match keywords based on the ideas you’ve generated up to this point. Some of the most popular ones include:

How to Find and Choose Keywords for Your Website

Once you have an idea of the keywords that you want to rank for, now it’s time to refine your list based on the best ones for your strategy. Here’s how:

Step 1. Use Google Keyword Planner to cut down your keyword list.

In Google’s Keyword Planner, you can get search volume and traffic estimates for keywords you’re considering. Then, take the information you learn from Keyword Planner and use Google Trends to fill in some blanks.

Use the Keyword Planner to flag any terms on your list that have way too little (or way too much) search volume, and don’t help you maintain a healthy mix like we talked about above. But before you delete anything, check out their trend history and projections in Google Trends. You can see whether, say, some low-volume terms might actually be something you should invest in now — and reap the benefits for later.

Or perhaps you’re just looking at a list of terms that is way too unwieldy, and you have to narrow it down somehow … Google Trends can help you determine which terms are trending upward, and are therefore worth more of your focus.

Step 2: Prioritize low-hanging fruit.

What we mean by prioritizing low-hanging fruit is to prioritize keywords that you have a chance of ranking for based on your website’s authority.

Large companies typically go after high search volume keywords, and since these brands are well established already, Google typically rewards them with authority over many topics.

You can also consider keywords that have little competition. Keywords that don’t already have multiple articles battling for the highest rank can afford you the spot by default — if there’s no one else trying to claim it.

Step 3: Check the monthly search volume (MSV) for keywords you’ve chosen.

You want to write content around what people want to discover, and checking MSV can help you do just that.

Monthly search volume is the number of times a search query or keyword is entered into search engines each monthly. Tools like searchvolume.io or Google Trends can help you find out the most searched keywords over related keyword clusters for free.

Step 4: Factor in SERP features as you choose keywords.

There’s several SERP feature snippets that Google will highlight if used correctly. An easy way to find out about them is to look up the keywords of your choosing and see what the first result looks like. But for a quick overview of the types of SERP featured snippets, we’ll summarize what they are here.

Image Packs

Image packs are search results displayed as a horizontal row of images that appear in an organic position. If there’s an image pack, you should write an image-heavy post to win placement in it.

SERP features for keyword research: image packs

Paragraph Snippets

Featured snippets, or paragraph snippets, are short snippets of text that appear at the top of Google search results for quick answers to common search queries. Understanding the searcher’s intent and providing succinct, concise answers can help in winning the placement.

SERP features for keyword research: paragraph snippets

List Snippets

List snippets, or listicles, are snippets made for posts outlining steps to do something from start to finish — often for “How To” searches. Making posts with direct, clear instructions and formatting can assist in winning this placement.

SERP features for keyword research: list snippets

Video Snippets

Video snippets are short videos that Google will display at the top of a search query page in place of text featured snippets. Posting a video on both YouTube and your website can help you win this placement if tagged in the targeted keywords people are searching for.

SERP features for keyword research: video snippets

Step 5: Check for a mix of head terms and long-tail keywords in each bucket.

Head terms are keyword phrases that are generally shorter and more generic — they’re typically just one to three words in length, depending on who you talk to. Long-tail keywords, on the other hand, are longer keyword phrases usually containing three or more words.

It’s important to check that you have a mix of head terms and long-tail terms because it’ll give you a keyword strategy that’s well balanced with long-term goals and short-term wins. That’s because head terms are generally searched more frequently, making them often (not always, but often) much more competitive and harder to rank for than long-tail terms. Think about it: Without even looking up search volume or difficulty, which of the following terms do you think would be harder to rank for?

  1. how to write a great blog post
  2. blogging

If you answered #2, you’re absolutely right. But don’t get discouraged. While head terms generally boast the most search volume (meaning greater potential to send you traffic), frankly, the traffic you’ll get from the term “how to write a great blog post” is usually more desirable.

Why?

Because someone who is looking for something that specific is probably a much more qualified searcher for your product or service (presuming you’re in the blogging space) than someone looking for something really generic. And because long-tail keywords tend to be more specific, it’s usually easier to tell what people who search for those keywords are really looking for. Someone searching for the head term “blogging,” on the other hand, could be searching it for a whole host of reasons unrelated to your business.

So check your keyword lists to make sure you have a healthy mix of head terms and long-tail keywords. You definitely want some quick wins that long-tail keywords will afford you, but you should also try to chip away at more difficult head terms over the long haul.

Step 6: See how competitors are ranking for these keywords.

Just because your competitor is doing something doesn’t mean you need to. The same goes for keywords. Just because a keyword is important to your competitor, doesn’t mean it’s important to you. However, understanding what keywords your competitors are trying to rank for is a great way to help you give your list of keywords another evaluation.

If your competitor is ranking for certain keywords that are on your list, too, it definitely makes sense to work on improving your ranking for those. However, don’t ignore the ones your competitors don’t seem to care about. This could be a great opportunity for you to own market share on important terms, too.

Understanding the balance of terms that might be a little more difficult due to competition, versus those terms that are a little more realistic, will help you maintain a similar balance that the mix of long-tail and head terms allows. Remember, the goal is to end up with a list of keywords that provide some quick wins but also helps you make progress toward bigger, more challenging SEO goals.

How do you figure out what keywords your competitors are ranking for, you ask? Aside from manually searching for keywords in an incognito browser and seeing what positions your competitors are in, Arel=”noopener” target=”_blank” hrefs allows you to run a number of free reports that show you the top keywords for the domain you enter. This is a quick way to get a sense of the types of terms your competitors are ranking for.

Best Keywords for SEO

Understand that there’s no “best” keywords, just those that are highly searched by your audience. With this in mind, it’s up to you to craft a strategy that will help you rank pages and drive traffic.

The best keywords for your SEO strategy will take into account relevance, authority, and volume. You want to find highly searched keywords that you can reasonably compete for based on:

  1. The level of competition you’re up against.
  2. Your ability to produce content that exceeds in quality what’s currently ranking.

And You’ve Got the Right Keywords for Your Website SEO

You now have a list of keywords that’ll help you focus on the right topics for your business, and get you some short-term and long-term gains.

Be sure to re-evaluate these keywords every few months — once a quarter is a good benchmark, but some businesses like to do it even more often than that. As you gain even more authority in the SERPs, you’ll find that you can add more and more keywords to your lists to tackle as you work on maintaining your current presence, and then growing in new areas on top of that.

Editor’s note: This post was originally published in May 2019 and has been updated for comprehensiveness.

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MARKETING

Renting vs. Owning the Post-Review Local Consumer Journey

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Renting vs. Owning the Post-Review Local Consumer Journey

The author’s views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

Technology can be a conductor or a barrier. Everything we do to market local businesses is meant to culminate in a human encounter. When we get our part right (and external forces smile upon us), technology connects us. When we get our part wrong (or external forces impede us), technology can have the frustrating effect of sundering local brands from their customers, with everybody losing out on the deal.

The modern phenomenon of local search exemplifies the concept of a “mixed blessing”. Loss of control over significant parts of the customer journey can be a source of legitimate stress for owners and marketers. Stress isn’t good for us, of course, and that’s why I’m hoping this message brings some welcome relief: control of the most important aspects of the consumer journeys remains strongly on your side, and you can thrive without the parts you have to give up. We’ve got data to back this up, thanks to Moz’s recent report, The Impact of Local Business Reviews on Consumer Behavior, and I’m hoping today’s column will lift some burdens that may have been weighing you down.

The data

Let’s start out by taking a moment to really reflect on what it means that 96% of adults read local business reviews. Basically almost everyone in your community is perusing this content, making it the widest possible road to your front door, but the truth is that it exists in a space you only partially control. Given that only 11% of review-readers trust brand messaging over public opinion, reviews matter greatly, and it’s a tough reality that they mainly happen in digital spaces you rent rather than own.

If something goes wrong with your reviews on third party platforms like Google, Nextdoor, or Yelp, such as a spam attack, or the random disappearance of your reviews due to a bug or update, or a single irate customer shouting half-truths or downright falsehoods through a megaphone amid a small number of reviews, you have limited direct recourse for resolution. Platforms may or may not respond to your pleas for help, and some customers may ignore even your best offers to resolve their complaints – the sense of lost control is not imaginary.

Here is the good news: for 91% of your potential customers, the very next step they take after reading reviews will land them in spaces you own. 51% will head to your website, which you fully control, 27% will visit your place of business, which you also fully control, and 13% will contact you, and it’s you who control your phone and text lines, your email, forms, and live chat. Apart from the 8% that will move from reviews to the profiles you rent on social media platforms, management of customer experiences is almost all on your side and in your house.

Barring mishaps like your website being infected with malware, a temporary closure of your premises due to illness, or a power outage bringing down your phone lines, it turns out that you remain in charge of key customer/brand experiences during nearly all of the post-review consumer journey. Great news, indeed! But it carries some big responsibilities with it.

Converting on the next step after reviews

The wide funnel begins to narrow as consumers transition from reading reviews to their next steps. Winning maximum conversions from their next actions depends on having the right welcome in place in all three of these spaces:

The local business website

Whether customers click from the review profile to your website homepage, or to a landing page your listing is linked to, prepare this welcome for them:

  • An accessible, secure, technically-clean, optimized website housing the multi-media content and features the customer needs to take their next steps towards a transaction.

  • Highly visible information on every way in which the customer can contact and visit you, including phone, text, chat, messaging, email, forms, hours of operation, maps, and written directions.

  • Additional first-party reviews to provide further proofs of your good reputation and tide you over in times when bugs make your third-party reviews go missing.

  • A unique selling proposition to seal the deal.

Your place of business

Whether your place of business is your physical premises, or your clients’ locations, you can shine on this main stage with the following:

  • Exceptional customer service based on the training of your staff and good management of the entire customer service ecosystem. With 65% of review writers saying they’ve written negative reviews because of experiencing bad or rude customer service, building an employee-centric company that radiates both happiness and helpfulness is your best bet for building an excellent reputation.

  • Careful guardianship of your supply chain. 63% of review writers say they’ve written negative reviews after purchasing bad products. The quality of your inventory supports both repeat purchases and high ratings.

  • Accurate online local business listings. 52% of survey respondents have written negative reviews after encountering incorrect business information on the Internet. Use of listings management software like Moz Local can ensure that what’s published about your business online (like hours of operation, addresses, and key services) matches what the customer will experience in the real world, preventing inconvenience and disappointment.

Your contact options

Whether a review reader turns next to your phone line, text line, live chat, website form, or email, assist them towards a next conversion by:

  • Reducing on-hold times on your phone line to the bare minimum

  • Ensuring all public-facing representatives of the business are well-trained in your products, services and policies

  • Providing realistic estimates of when a customer will hear back if they are required to leave an email address on chat instead of speaking immediately to a live person

  • Reducing the number of form fields the customer is required to fill out before reaching you

  • Offering an after-hours support option

  • And, of course, for the 8% who will visit your rented spaces on social media platforms as their next step after reading reviews, be sure your full contact information is included on your profiles.

Despite the market disruption of the Internet, so much about local businesses remains the same

Infographic depicting the cycle of consumer engagement. Top middle: blue circle with image of person working at a computer, text:

While technological innovations are ongoing, it’s apparent that deeply-rooted consumer behaviors continue to follow a traditional pattern that’s existed for hundreds of years. In summary, people in your town want to know what others say about your business >>> people want to connect with your business for a possible transaction >>> people then tell others about what they experienced with your business. All of this cycle has always happened offline, and the only real change is that the means for some of this communication has partly transitioned online.

Just as business owners always had to do without the ability of controlling the word-of-mouth reputation their community was creating for them on front porches and over fences, modern business owners can live without directly controlling the online brand sentiment that exists in spaces they have to rent rather than owning. While it’s true that traditional PR may have had more power to shape public perception before online local business reviews made individual consumer voices so loud, the not-so-secret ingredient to brand longevity and loyalty remains unaltered: great customer experiences at and around the time of service are the foundation of success.

What every local business needs today is a thoughtful plan for managing the digital assets that now contribute to these positive consumer experiences. The winning recipe, then, is developing high standards for the spaces you own (your website, place of business, and most contact methodologies) and being as hands-on as possible in the spaces you rent (the online profiles containing your local business information, reviews, and social content). With a workable strategy and good quality tools for managing this ecosystem, the development of your good name in the community you serve will follow.

Knowledge is power; read Moz’s full survey report: The Impact of Local Business Reviews on Consumer Behavior

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How to Run A Content Audit in 2022

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How to Run A Content Audit in 2022

As a marketer, how often do you run content audits? How do you keep track of how content is performing? Do you use those metrics to improve future campaigns? (more…)

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Feds finally file anti-monopoly suit over Google’s adtech

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Feds finally file anti-monopoly suit over Google's adtech

The Department of Justice has filed its long-threatened antitrust lawsuit against Google, accusing the company of using its adtech to create a monopoly. The suit seeks to force the tech giant get rid of its ad businesses and stop the company from engaging in allegedly anticompetitive practices.

“Having inserted itself into all aspects of the digital advertising marketplace, Google has used anticompetitive, exclusionary, and unlawful means to eliminate or severely diminish any threat to its dominance over digital advertising technologies,” the lawsuit says.

Why we care. Google simultaneously acting as broker, supplier and auctioneer of online ads has always been problematic at best. As Sen. Mike Lee (R-Utah) put it, “The conflicts of interest are so glaring that one Google employee described Google’s ad business as being like ‘if Goldman or Citibank owned the NYSE.’” Cracking down on monopolistic business practices does great things for the consumer and the economy. The breakup of AT&T in the 1980s is why communication is so inexpensive and widespread today.

In the past, Google has rebutted monopoly claims by pointing to the large number of other companies which facilitate online advertising. The company did not respond to a request for comment today. 

Dig deeper: Google offers adtech unit changes to fend off antitrust lawsuit

This is the fifth antitrust lawsuit filed by state and federal officials against Google since 2020. That year a group of states led by Texas filed an antitrust lawsuit over the company’s advertising technology, while the DOJ and another group of states sued Google over claims that it abused its dominance over online search. In 2021, several states also sued over Google’s app store practices.

Dig deeper: Antitrust bill could force Google, Facebook and Amazon to shutter parts of their ad businesses

Google and other tech giants are currently under pressure from governments around the world trying to restrain their power over online information and commerce. In the European Union, Amazon, Google, Apple and others have faced antitrust investigations and charges, as well as new laws limiting the use and collection of consumer data.


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About the author

Constantine von Hoffman

Constantine von Hoffman is managing editor of MarTech. A veteran journalist, Con has covered business, finance, marketing and tech for CBSNews.com, Brandweek, CMO, and Inc. He has been city editor of the Boston Herald, news producer at NPR, and has written for Harvard Business Review, Boston Magazine, Sierra, and many other publications. He has also been a professional stand-up comedian, given talks at anime and gaming conventions on everything from My Neighbor Totoro to the history of dice and boardgames, and is author of the magical realist novel John Henry the Revelator. He lives in Boston with his wife, Jennifer, and either too many or too few dogs.

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