Cover image by Joseph Kalinowski/Content Marketing Institute
MARKETING
Improve Your Content Marketing Program With Slow-Time Ideas
The lazy days of summer are the perfect time to clear the haze from your content marketing program.
Sources and approvers take vacations, which can throw off your program’s pace. Instead of letting that frustrate you, why not use the downtime – and extra resources, if you’re fortunate enough to have summer interns – productively?
I’m not advocating that you push yourself and your team out of the relaxed zone and into the extreme sports zone. But you can work on useful things that don’t necessarily require much brain power (or close supervision) but fall off the priority list during busier times.
The results will inform and improve your content marketing strategy year-round. Try some of these ideas.
1. Dig into your analytics manually
Sure, you can pull a lot of automated analytics reports about your content. But I bet you don’t get every number you want in the package or format you want.
For example, I have a client who distributes an email newsletter through a marketing hub provider. The platform’s analytics list open and click-through rates alongside each issue title. But there’s no option to create a report with the results from every issue in a single spreadsheet.
To compare results or identify trends, I’d have to manually enter the data into a spreadsheet. It’s a time-sucking task that I never get around to doing.
I hired some help this summer and put that task on his to-do list. When he finishes, I’ll have a big-picture view I can use to update the editorial strategy.
Here’s another example: Dig into your click-to-tweet performance. Do you know whether placement (beginning, middle, or end of the article) affects the number of clicks? What about who’s tagged in the tweet?
The point is to identify available data – quantitative or qualitative – that requires (or benefits from) manual work to make it more helpful to your content marketing program.
Identify available data that needs manual work to make it useful to your #ContentMarketing. Put interns or extra resources to work on that, says @AnnGynn via @CMIContent. Click To Tweet
2. Listen to and watch your content
Ensuring content accessibility is a smart marketing strategy – and the right thing to do.
You probably write alt text for your images, use Pascal case for your hashtags (#SummerLull, not #summerlull), and provide captions for your videos. (If not, start there.)
But have you ever experienced your content as people who are blind, deaf, or have vision or hearing impairment might? Take the time to do it now.
Have you experienced your content the way people who are blind, deaf, or have vision or hearing impairments might? @AnnGynn suggests you try it via @CMIContent. Click To Tweet
Download text-to-speech software and feed your most popular written content assets into it. How is the listening experience? Are there commonly used acronyms, terms, or phrases that don’t translate well to the ear? Are there other glitches you could remedy by editing the content or avoiding in the future?
Download speech-to-text software or read – word for word the assistance you already provide (i.e., video captions and transcripts). Are the spoken words easily translatable into text? Do the terms you use have multiple spellings that could cause confusion? How is background sound translated or disclosed in the text?
Review a few pieces of content in each format, then note and share potential trouble spots with your content creators. That way, they can avoid them in the future.
HANDPICKED RELATED CONTENT:
3. Create almost-finished evergreen or predictable content
Get a head start now on creating some content pieces you know you’ll need in the next six months or so.
Identify planned content that doesn’t involve many other people (scheduling time with them can be hard in the summer). Content pieces that are updates or refreshes of things you wrote last year are good candidates, whether they’re articles, infographics, videos, e-books, or other types.
Then get to work. Note what might need to be reviewed or updated closer to the publishing date.
During slow periods, get a head start on creating content pieces you know you’ll need some time in the next six months, says @AnnGynn via @CMIContent. Click To Tweet
4. Transform top-performing content into other formats
Many content marketing programs focus on a single content type for their primary channel (think articles on their website or videos on their YouTube channel). But you can add something different to your mix without much effort.
Convert some of the highest-performing content on your primary channel into new formats or try publishing on lesser-used channels:
- Turn a how-to blog into a step-by-step infographic
- Turn a video into a handful of images and publish a carousel on Instagram
- Turn a webinar into an article
Yes, these are content repurposing opportunities, but they’re also ways to discover new audience preferences for formats or distribution channels.
HANDPICKED RELATED CONTENT: 7 Ways To Repurpose Content and Grow Your Customer Base
5. Add content accouterments
Maybe you’ve met your publishing deadlines by skipping small but important aspects of the content – timestamps, episode descriptions, captions, customized excerpts, meta descriptions, etc. Wait, you’d never do that, right?
OK, let’s say you’ve inherited a program where those elements weren’t understood or valued. Maybe your predecessor felt their absence wouldn’t affect content performance or even be noticed. After all, if someone fails to write a caption, the public-facing page doesn’t say “caption needed here” (unless something’s gone very wrong).
Even with the best intentions, you typically don’t have time to go back and finish adding those content accouterments. And if no one tracked which assets need these little content updates, the task takes even longer.
Try this approach to tackle the updates during your slow time:
- Create a checklist of must-have items for each content asset type.
- Decide on the period you want to address (last six months, a year, a set of years, etc.)
- Create an inventory of assets that need review.
- Review each item for all the necessary elements and check them off as completed.
Bonus: Onboard summer staff for potential year-round work
I’ve heard companies say they resist bringing in summer interns or other temporary staff because, by the time they get up to speed, they’re almost ready to leave. Yet the investment can be worth it if you take a long view.
For example, the summer person in my business became my year-round proofreader. We worked together remotely after the summer ended. Proofreading didn’t require the same amount of time or formalized structure as all the summer work, so it fit his new schedule.
Ongoing tasks work well for retention. But look for other opportunities to keep former interns or temporary staff involved:
- Ask them to handle duties for someone who might be out on family leave
- Ask them to cover gaps when team members resign or take new positions.
- Assign them to special projects that match their skills or knowledge.
Lean into the lull
Whether it’s a summer lull or a natural downtime in your business, you can take it easy and still be productive at work. Dig manually into your analytics, vet the accessibility of your content, convert existing assets into new formats, or come up with something mundane that’s always on your list but never seems to get done.
You’ll thank yourself for the help when times get busy or your transformed content gets high marks from the audience.
What do you work on during slow times? Share your suggestions and plans in the comments.
MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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