MARKETING
The Definitive Search Campaign QA Checklist
If there’s a box that can be checked, I’m in! I have a checklist for just about everything, including a checklist for my checklists. There’s something very satisfying about ticking off all of the boxes and knowing you’ve covered all your bases. If you can’t already tell, we here at Hanapin love a good checklist. We also love a well-built search campaign. So here to give you the warm, gooey feeling of a completed checklist and make sure your search campaigns are up to snuff is the definitive search campaign QA checklist:
Campaign Setup
Ad Rotation
Are you testing ad copy? Maybe ad rotation should be set to rotate indefinitely. Want the best ad to show every time? Set your rotation to optimize.
Network
Be sure to disable display for search campaigns. If you feel it’s appropriate for your account, enable search partners, even if it’s just to see how it performs.
Budget
Are your budgets appropriate for your campaign? Make sure your budget is allocated efficiently and makes sense in comparison to your other campaigns. If you have monthly spend goals, do your campaign budgets align with that goal? In general, we like to play by the 70/20/10 rule. 70% of your budget should go toward strategies you know will work, 20% to strategies you’re pretty sure will work, and 10% to trying something completely new.
Bidding
What’s your bidding strategy? Are you bidding manually or are you using an automated bidding strategy? If you’re using an automated bidding strategy, ensure it aligns with your campaign goals. Use this guide if you’re not sure how to decide.
Conversion Settings and Tracking
Choose the conversion actions that align best with your campaign’s goals. You can set conversions at either the account level or the campaign level. To ensure that your conversions are set up and your Google tag is firing correctly, navigate to the page where your Google tag should be attached, open and enable your Google tag assistant, and refresh the page. If you need more help setting up and trouble-shooting conversion tracking, check out our whitepaper.
Automated Rules
Set up automated rules to avoid overspending or to pause promotional ads.
Ad Schedule
Does your ad schedule make sense for your account? If you’re limited by budget, you might want to confine ads only to times when you know users are more likely to convert.
Language
Are you speaking the same language as your customers? If you provide products or services to people across different countries or multiple languages, create separate campaigns for each language.
Location
If you’re not selling it there, don’t advertise there. Make sure your location settings align with your campaign strategy.
Audiences
What kind of users should be seeing your ads? You can choose to target and bid on specific audiences or simply set audiences to observation to see how they perform before setting bid modifiers. Audiences can be set at either the campaign or ad group level, so double-check that they’re set up in a way that aligns with your goals for the campaign. Don’t forget to set “all visitors” as an observation audience in case you want to set up remarketing later.
Demographics & Device
If you feel confident you know what kind of users and devices are most valuable to you, make sure you have bid modifiers in place. If you’re not quite sure, leave out the modifiers for now and come back later to see how things are performing.
Structure
Naming Conventions
Does a campaign, by any other naming convention, smell as sweet? Make sure your naming conventions align with the rest of your account, and if you don’t have a consistent naming convention across your account, for shame! Learn why they’re so important here and then implement them!
Ad Groups
Does your ad group structure make sense in this campaign? If appropriate, have you broken them out by match type?
Keywords
Are the keywords within each ad group tightly themed and relevant? Ensure the match types of the keywords fits with your ad group and that any modified broad keywords have the necessary “+”.
Negative Keywords
Make sure you add any relevant negative keyword lists to the campaign. If you think there might be cross-pollination between campaigns, add the appropriate negatives to ensure you’re funneling users to the correct place. Don’t forget about embedded negatives if ad groups are segmented by match type.
Ads & Creative
Ad Copy
Spellcheck, spellcheck, spellcheck! It’s so easy to push that little button but oh so common to see typos in ad copy. And don’t forget about good grammar. Make your former English teachers proud.
Ad Variation
We recommend at least 2-3 ETAs and 1 RSA in each ad group. Take this opportunity to test different ad variations and see which performs better.
Ad URLs & Tracking
Verify that your URLs are working properly, direct users to the correct landing page, and have relevant tracking codes attached. Ensure the correct UTM or 3rd-party parameters are attached if you’re not using auto-tagging.
Verify Approval
Add a calendar reminder to come back and ensure your ads have been approved. If you’ve added labels to your ads, you can create automated rules to enable or pause ads on a desired date. (Labels also help you to pull quick reports).
Ad Extensions
Sitelink Extensions
Sitelink extensions allow you to take up more space on the SERP and highlight different sections of your website. Google requires a minimum of 2 sitelink extensions but can show up to a maximum of 8.
Structured Snippets
Structured snippets allow you to highlight specific products, brands, and services. We recommend adding multiple sets of structured snippets to allow you to highlight more aspects of your business and increase the likelihood that the relevant snippet appears alongside your ad.
Callout Extensions
Callout extensions promote specific benefits for shoppers, like 24/7 customer service or free shipping & returns. We recommend 4 per ad group and ensuring they’re not repeating the same information contained in your ads and other extensions.
Call Extensions
Call extensions allow users to easily contact your business. If call extensions are relevant for your account, keep in mind that vanity numbers, premium numbers, and fax numbers won’t be approved for call extensions. Don’t forget to set call extensions to show only when your business can take calls.
Location Extensions
Location extensions can help you drive foot traffic to your business. These extensions can include the distance to the user’s location, the business’s street address, a clickable call button, and access to a details page for information like business hours. Keep in mind that location extensions can shoe on Google Maps, Google Display Network, or Youtube Ads.
Price Extensions
Price extensions are a great way to highlight the prices of your products and services. Price extensions can be updated without resetting their performance statistics, but you will need to ensure you keep them up to date.
Promotion Extensions
Promotion extensions are great for highlighting special offers. Be sure to double-check that you’ve correctly set the start and end dates for both the display and extension scheduling sections.
MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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