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The Ultimate Guide for Creating Diversity-Friendly Ads

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The Ultimate Guide for Creating Diversity-Friendly Ads

Introduction

We live in the most diverse and multicultural times in the history of the world. Technology has helped people migrate from different countries with much more ease than ever before. In the United States alone, it is estimated that by 2044 the sum population of all minorities will surpass the population of white Americans.

Any savvy businessman or marketer knows that this means their brand needs to adapt fast or be prepared to get left behind.

We hope, with this article, to help your business transition its online advertising into a more diversified one.

Diversity in Ad Campaigns is a No-brainer

Diversity in Population is Growing Fast

According to Maryville University, current data shows that growth among racial and ethnic minority groups is outpacing that of Caucasians, indicating that America is becoming more diverse.

According to the U.S. Census Bureau in 2020, nearly four out of every ten Americans identify as belonging to a racial or ethnic group other than white, implying that the white population will have decreased for the first time in the country’s history during the 2010-2020 decade. Furthermore, another U.S. Census Bureau mentions that more than half of Americans will belong to minority groups by 2044.

Minority Consumers Relate With Brands That Understand Them

In a recent survey held among American Muslim consumers, 400 out of 400 respondents reacted to the statement “(a) I am a Muslim and (b) my choice of a brand or product is influenced by how Muslim-friendly it is”, with a “yes” for both “(a)” and “(b)”. Furthermore, in another survey, “Up to 83% of people pointed to better representing modern society as the reason marketing campaigns were impactful in a positive way”. Also, 70% of Gen Z consumers trust brands that show diversity in their advertisements.

Businesses have no choice but to update their promotional assets from a marketing standpoint. Since advertisements are at the forefront of brand efforts, diversity must be represented correctly in ad material. The only way for brands to remain relatable is to provide diverse content for diverse audiences in a way that accurately represents modern society.

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Diversity in Marketing Creates Significant New Revenue Streams

Entering new markets makes it easier to generate new revenue. More diversity and inclusion contribute to a more cohesive society and allow businesses to target new markets and increase response rates with relatable content, benefiting their bottom lines.

According to Heat, a Deloitte-owned research firm, brands with the most representative advertisements saw an average stock gain of 44% during the seven-quarter period that ended in 2018. Consumers preferred brands with the highest diversity ratings by an 83% margin.

Meanwhile, Microsoft Advertising has shown that more inclusive ads have seen 23% more “purchase intent” from Gen Z consumers. Alongside this, 64% of consumers, in a Think With Google poll, said they took action after seeing an advertisement they thought was inclusive or diverse.

How to Add Diversity and Inclusion to Your Marketing

In a very detailed article by Muslim Ad Network, you can read the step-by-step process of creating diversity and inclusion in your marketing campaign. We mention that it all starts with your internal environment: your team, your business culture, and your mentality. Before we go specifically into diversity in your ads, let’s look at some highlights from this article.

Adapting Your Message to the Market

For effective diversity marketing, you must adapt the message to the market rather than adapt the market to the message. So, if you want to communicate with minority consumers, make sure your message does not contradict their values.

Your inclusion marketing campaign must begin with a consideration of the multicultural context. You will need to research not only purchasing habits, but also values, ideals, perceptions, and communication methods.

The Right Knowledge and Combination of People in Your Team

Although your marketing team may not require members from every minority group, you should actively recruit talent from diverse backgrounds or work with external consultants and agencies.

If your marketing team is made up of like-minded individuals who decide that an ad campaign looks good to them without consulting members of the minority group you are targeting, your company is making a big mistake.

Even having members of a minority group on your marketing team may not be sufficient. Aside from soccer rivalries, Latin America, for example, is full of complex relationships. Consider Puerto Rico and the Dominican Republic. They compete over who makes the best plantain. Imagine making a campaign for Hispanics in general and then mentioning how Dominican plantains are the best in the world.

Connecting to minority consumer groups in real life will also help you gain more knowledge of their preferences. Even more importantly, your brand will gain a reputation and establish connections between your business and community leaders.

Diversity and Inclusion Marketing Audit

For the best results, you must audit your entire marketing infrastructure to see if there are sufficient elements of diversity and inclusion pertaining to:

  1. Marketing teams
  2. Marketing reach
  3. Website images and language
  4. Representation in collateral
  5. Decision-making processes
  6. Content approval
  7. Audience research
  8. Learnings from previous research
  9. Processes of challenging stereotypes
  10. The relatability of stories
  11. Working with communities
  12. Working with influencers

How to Create Diversity-Friendly Ads

Once you’ve optimized as much of your marketing infrastructure as possible for diversity and inclusion, you can begin creating ads that reflect this. Let us now look at how to create ads that promote diversity:

What Your Ads Must Avoid at All Costs

UNICEF Report

The information below is based on UNICEF’s Promoting diversity and inclusion in advertising: a
UNICEF playbook
.

Racial Stereotypes: Black people excel at sports and dance, while Asians excel in STEM subjects.

Ethnic Stereotypes: Jewish people are extremely knowledgeable about finance and Indigenous people dislike wearing clothes.

Cultural Stereotypes: Muslim girls are always oppressed and accents from Europe are appealing, while accents from other parts of the world are amusing.

Cultural Appropriation: In the above-mentioned publication UNICEF describes cultural appropriations as:

“Adoption of icons, rituals, aesthetic standards and behavior from one culture by another. Culture is often appropriated by a dominant group from a minority or subordinate group in terms of social, political, and/or economic status. In this process, significant artifacts and beliefs are
used/exploited without understanding or respecting their original meaning”.

ASA Report

In February 2022, the ASA summary report on tackling harmful racial and ethnic stereotyping in advertising came out. The Advertising Standards Authority (ASA) UK’s independent advertising regulator explains:

“We have published the findings of a major project which looked at the extent to which portrayal of race or ethnicity in UK ads might give rise to harm or serious offense, including by reinforcing adverse stereotypes”.

The following came to light:

Reinforcement of Existing Stereotypes: The repetition of certain portrayals has the potential to reinforce society’s perceptions of people from minority groups.

Creating new stereotypes: Portrayals of people from BAME (Black, Asian, and Minority Ethnic) groups have emerged that can paint a one-dimensional picture of them, particularly in the depiction of family life, relationships, and appearance.

Perpetuating or reinforcing racist attitudes and behaviors: Past trauma related to race or ethnicity could be evoked by advertisements depicting racist behavior or other elements, even when the advertiser was contesting negative stereotypes.

How to Get Your Ads Right

Your ads must reflect what we talked about earlier in the article in the chapter “How to Add Diversity and Inclusion to Your Marketing”. Without the proper internal audit, proper knowledge, hiring the right mix of diverse individuals, and working with external agencies it is going to be very difficult to create ads that speak to minorities. However, once this is established you can use the below checklist to create diversity-friendly ads:

  1. List the minority groups that may relate to your products and those that don’t. It makes no sense to create an ad about your online gambling services and feature Native American characters when they 1) own independent casinos within their reservations and 2) have a higher rate of gambling addiction than the average rate in the general population.
  2. For the minority groups that relate to your products, study their subgroups thoroughly and understand what appeals to the majority of them as you cannot please everybody. For example, if you are a vegan or meat alternative business, find out what speaks to most of the Muslims within the different subgroups.
  3. Just the fact that your product is permissible (halal) for them to consume, may not be enough.
    Staying on the meat alternative example, you would create an ad that depicts family gatherings and cooking together for the Hispanic or Asian community, showing that a great extended family feast is also possible with meat alternatives. Don’t always just do a typical white family (mom, dad, and a kid) type of ad if you want to speak to the minority masses.
  4. Get real native actors and have them speak in their native language too. Whatever you do, don’t use actors from Pakistan, for example, to depict a family from India, even if there is no dialogue in the ad. It is incredible how people from minority groups instinctively know when they are being taken for a ride when it comes to misrepresentation.
  5. If you can afford it make sure you use authentic imagery. The risk of using stock images is that you will be inheriting stereotypes, misrepresentations, and other flaws from them. Original images make for better branding anyway.
  6. Set up an approval process that includes advertisement sensitivity readers. As part of the final process of approval, sensitivity readers – always people with lived experience of prejudice in a minority group – will help you tweak your ad so that it is ready to be published. In extreme cases, they will help you avoid backlashes from the very minority group you want to support and represent in your ads.
  7. If the concept of having a review committee is unrealistic for your company, at the very least have a panel every quarter to give their opinion on the type of ads you will be running for that quarter. Needless to say, it must be made up of enough people from minority groups.
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Conclusion

It’s crunch time for brands. We are in a historical moment of make or break. It’s quite simple, brands that embrace diversity and inclusion in their marketing and advertising will stay relevant and prosper, with all things equal. Brands that do not embrace diversity and inclusion in their marketing and advertising will have a hard time doing well, the stats don’t lie.

However, you can’t just start spitting out diversity and inclusion in your marketing and advertising. You need the right people, knowledge, frameworks, and infrastructure to do it right. Starting with diversity and inclusion in your marketing and advertising in the wrong way can be worse than not starting at all.

We hope that after reading this article you will be able to make the right choices when it comes to diversity and inclusion for your marketing and advertising campaigns.

BIO

Alwi Suleiman has been in marketing since 2006 and has helped several businesses build their marketing strategies. He is the Lead Marketer at Muslim Ad Network, co-author of the Muslim Consumer Guide, and the owner of Content Market King. He is passionate about helping small businesses thrive through online marketing strategies.


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How CTV can deliver market research for B2B marketers

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How CTV can deliver market research for B2B marketers

Connected TV (CTV) is the fastest-growing digital ad channel, as more TV watchers cancel cable subscriptions and turn to lower-priced or free a la carte streaming options they can watch on TVs, laptops and mobile devices. Many streamers are also potential B2B prospects, but not many B2B marketers are leveraging CTV for advertising.

“We believe connected TV advertising is undervalued, and there’s so much that digital, data-driven marketers can do with connected TV advertising that goes beyond the scope of any other ad channel,” said Hooman Javidan-Nejad, director of performance marketing for CTV advertising platform MNTN, at The MarTech Conference.

Why we care. Hit shows on streaming services get the credit for the CTV surge. But within these mass audiences there is data for targeting and segmentation. B2B marketers ahead of the curve have also experimented with streaming for delivering on-demand video content to prospects. 

Serving prospects ads on ad-supported Netflix, or managing your own video programming like a kind of B2B Netflix, is a much different experience than traditional whitepapers that recognize professionals’ changing media consumption and self-serve research habits.

CTV data. “Data-driven marketing has picked up in the last decade because the nature of all those digital channels are enabling you, and empowering you, to have access to the data and to act on it,” said Javidan-Nejad. “This is something that we never had for a TV — [traditional linear] TV advertising has always had limited or no reporting.”

Because of CTV’s digital infrastructure, ad campaigns on that channel have performance and measurement data that can be used as a market research tool.

“The beauty of approaching connected TV just like another digital channel is that you can apply the same targeting criteria you are applying today on LinkedIn, or on Facebook,” he added. “The insights that you’re getting from connected TV advertising can be applied to all the other channels, or the insights that you’re getting from the creative can be applied into the other channels.”

Dig deeper: Bringing your ABM strategy to CTV

Finding audiences on CTV. When advertising on CTV, B2B marketers should execute multiple campaigns, or target different audiences with a single campaign.

For example, a B2B marketer could run one campaign based on job titles, and another one based on firmographic criteria. You could also launch a retargeting campaign, based on first-party data acquired from those who have visited your website and shared their info.

“For each of these audiences, you will get audience segment reporting,” Javidan-Nejad explained. “So you will be able to see which of these audiences have performed better, which of these audiences had a better verified visit rate, and all the other metrics [to discover] which audiences are performing better. And then you can take those audience insights and apply them to the other channels.”

Matched audiences. B2B marketers can also use existing customers and prospects from their CRM and match them with a CTV adtech partner, in order to deliver CTV ads to those prospects when they’re watching streaming TV.

“This is the same audience that you’re using across all the other paid social channels,” said Javidan-Nejad. “The insights and learnings that you get from CTV can be extended and implemented across the other channels.”

Testing creative. Before committing a large budget on a robust TV campaign, B2B marketers can test different kinds of creative on CTV to determine what messages and visual cues stick with customers and prospects.

While every digital ad channel has its own sweet spot for what works in video ads, some of these insights about what works best on CTV can be applied to other channels.

“We are all familiar with A/B testing,” Javidan-Nejad said. “As digital marketers, we always try to leverage this feature or functionality across all the other digital channels. Now you’re able to do that for your TV advertising.”

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How to Write YouTube Titles for SEO

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How to Write YouTube Titles for SEO

Creating a video is a creative process which involves a lot of brainstorming, editing and producing. But the success of your video does not 100% rely on the quality or originality of that video.

Whether your video is going to be a success is determined by how many people will be able to find it and watch it.

Don’t underestimate the discoverability of your video. It may make or break your whole video marketing strategy performance.

One of the biggest channels that can drive findability of your video is search engine optimization, i.e. optimizing your video page for it to rank in search engines (mainly Google and Youtube search) for relevant keywords.

And one of the most important SEO elements of any page is its title.

What is a Youtube title?

“Title” is what you see on the browser tab when you open any Youtube page:

It is controlled by the “Title” field which is required when you upload your video to Youtube:

In the code of the page the title can be found within <title></title> tags.

On a Youtube video page, the title is also repeated underneath the video as the main heading making it also an on-page SEO element.

Youtube allows you to enter up to 100 characters to the title field and I recommend making the most of those 100 characters.

How can titles impact the findability of your video?

Page titles are key on-page SEO elements because they do both:

  • Page titles are direct ranking factors (Google uses them to understand what the page is about)
  • Page titles impact click-through by being the most visible parts of standard search snippets.

In that respect, Youtube SEO is not much different from any other types of SEO. The only slight difference is Youtube videos also get an additional section in organic results which you can target: Page titles are also included next to video thumbnails in video carousels:

Since titles are so important for your video findability and clickability, spend some extra time brainstorming effective video titles. Here are a few ideas:

How to create an effective Youtube title

1. Include your keyword

This is important in the context of this article. Keywords are still very important for SEO because they still help search engines understand the main topic of your page.

Keyword research is also a great way to estimate a demand for any topic (by looking at the search volume).

Identifying your main keyword and including it into the page title will help that video page rank for that keyword driving views for your video and generating additional brand visibility to your business. There are lots of tools and plugins allowing you to identify your target keywords.

It is a good idea to grab URLs of your competing videos and run them through this SEO Content Checker to identify their keyword usage and learn from that:

2. Make it sound interesting

I know it sounds obvious but there are too many boring video titles for me not to mention it.

Your video title needs to invite a click, so make sure it is interesting enough to invite one.

I realize it sounds easier than it really is and in many cases it is also highly subjective. But there’s a tool to help.

Using ChatGPT will help you find some ideas, in case you are stuck. Here’s what the tool was able to generate when I requested the following “Generate video title ideas that will include “Youtube marketing” keyword. Make those titles sound intriguing:”

There are quite a few pretty nice ones. If you don’t like what the tool suggested, keep asking it for more, changing your request just a bit to make it think harder.

This tool is great but make sure to pick a title that won’t over-promise. There’s a fine line between “intriguing” and “click-baiting.” Try and avoid the latter as it may reflect badly on your branding strategies.

3. Include numbers

Including a number in your page title has proven to be an effective way to get more people to click it. Click-through is likely to be an (indirect) ranking factor, so if more people click your title, there’s a good chance it will rank higher.

You cannot make each of your videos a listicle though, so you won’t be able to use this trick in each of your Youtube titles. But it is a good format to keep in mind and use from time to time.

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4. Mention a brand (if there’s one to mention)

Finally, if your video is about a well-known brand (for example, if that video is of you speaking at an event) or, more importantly, if you create it in collaboration with a well-known expert and/or influencer, include that name in your title.

Not only will it help your video rank for that searchable name, it will also increase its click-though thanks to people recognizing that name. 

Youtube also allows you to tag that name in the title (much like tagging works on Twitter or Facebook). If you add @ and then start typing that name, Youtube will allow you to select that name from the drop-down (if that brand or person has a Youtube channel). This will notify them on the mention and urge them to engage with the video helping its visibility:

No need to include your brand name though (unless that video is all about you or your company). If you pick your Youtube name well, it will help you build your brand’s recognizability with every high-ranking video because the channel name is always included in search snippets.

Keep a close eye on your results

Finally, creating an effective title is something that you can never do perfectly. There’s always room for improvement and experimentation. Learn from other well-performing videos in your or outside your niche and never stop experimenting.

Monitor video carousels for your important keywords to get notified when a new video succeeds in getting there and not what may have brought them that success. There are SEO monitoring tools that can help you with that task:

Additionally, keep a close eye on your Youtube analytics to monitor keywords that generate views from Youtube search and learn from those results:

Conclusion

You spend hours creating your video. It deserves a good title which will help your video get found. Spend some time brainstorming an effective title, experiment with different formats and measure your success. Good luck!



The post How to Write YouTube Titles for SEO appeared first on DigitalMarketer.

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Amazon Announces Auction System for FBA Storage Space [What Sellers Need to Know]

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Amazon Announces Auction System for FBA Storage Space [What Sellers Need to Know]

Amazon’s FBA program is a tremendous asset for brands who sell products on the platform. With FBA, retailers can outsource the heavy lifting of logistics such as warehousing, fulfillment, and distribution for a fee. In the last few years, sellers have expressed the need for more capacity, predictability, and control over their inventory. Amazon’s recent update helps sellers tackle those challenges and so much more.

Amazon just announced a new streamlined FBA capacity management system that will go into effect on March 1, 2023. With this new system in place, Amazon FBA will be turned into an auction where sellers can bid for additional storage space.

The system will now incorporate a single, month-long FBA capacity limit rather than weekly restock limits that can make inventory planning challenging for sellers. Now, capacity limits for the upcoming month will be announced in the third full week of each month via the Capacity Monitor in Seller Central and email notification. According to Amazon, the majority of sellers will now have access to greater capacity volumes than before.

With this new update, Amazon also announced they will provide estimated limits for the following two months to help sellers plan over a longer period. In a recent blog post highlighting the announcement, Dharmesh Mehta, Vice President of Amazon Worldwide Selling Partner Services stated, “We will forecast how much space and labor we expect to have to provide these estimates, but these estimates may vary up or down based on how efficiently sellers are using their capacity, as measured by the Inventory Performance Index (IPI) score.”

With the new Capacity Manager in place, sellers will also be able to request additional capacity based on a reservation fee that they specify. Mehta noted…

“Requests are granted objectively, starting with the highest reservation fee per cubic foot until all capacity available under this program has been allocated. When additional capacity is granted, sellers’ reservation fees are offset by earning performance credits from the sales they generate using the extra capacity. Performance credits are designed to offset up to 100% of the reservation fee, so sellers don’t pay for the additional capacity as long as their products sell through.

 

Our goal is to provide sellers with more control over how much space they can have while limiting unproductive use. We’ve piloted this feature with certain US sellers, and we’re excited that with this launch, we will expand it so all sellers can request higher FBA capacity limits.”

 

The recent announcement also highlighted how Amazon will set capacity limits and measure sellers’ inventory usage in cubic feet (vs. number of units), which better represents the capacity sellers’ products use in our fulfillment centers and transportation vehicles. As many sellers prefer to plan in units, Amazon will continue to show inventory usage in units but will also provide an estimate of how many units specific cubic volume capacity limits are likely to permit.

 

Tinuiti’s Take on the New FBA Capacity System

 

Change is certainly on the horizon. Let’s hear from Tinuiti’s own Bjorn Johnson on tips for how you can prepare for the FBA change coming March 1st.

“These changes are likely to be impactful, especially to sellers with larger products. Amazon reverting to cubic foot-based storage limits is likely to reintroduce previous issues for these clients in maintaining healthy inventory levels. Their difficulties look to be exacerbated by the addition of the bidding system. In order to keep their already high-fulfillment-fee products in stock, they’ll need to bid on large amounts of space. On the other hand, sellers with smaller products are likely to be able to store more units than before, and have the flexibility to bid on smaller amounts of space. The decision from Amazon looks like a clear effort to encourage small, light, easy-to-ship and fulfill products.”

– Bjorn Johnson, Operations Manager at Tinuiti

 

Want to Learn More About the New Auction System for FBA Storage Space?

 

We will continue to keep you informed as we learn more about the new FBA capacity system. If you’re interested in learning more about our Amazon offerings or if you have any questions concerning FBA, contact us today.

 

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