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When Is the Best Time to Post on Instagram in 2022? [Cheat Sheet]

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When Is the Best Time to Post on Instagram in 2022? [Cheat Sheet]

If you want to find the best time to post on Instagram, you’re probably trying to reach a specific goal. Maybe you want to maximize the number of likes you get on each post. Or you hope to improve brand awareness by getting new followers.

If you’re new to social media you might start posting as often as you can and see what happens. But what if you add some scientific thinking to the process? For example, you could try posting at different times of day and jotting down the likes per minute for each post.

New Data: Instagram Engagement Report [2022 Version]

That experiment could have value over time, but it’s also pretty intense and time-consuming. Is there an easier way to figure out when to post on Instagram?

In this post, you’ll find everything you need to start posting at the best times on this popular social media platform. Keep reading, or jump to the section you’re looking for with the links below:

The times above are for Instagram engagement in local time — meaning that your audience is in the same time zone as you are when you post. So, if you live in Los Angeles and your primary audience is also in Los Angeles you would post at the times above. If you live in Los Angeles and your target audience is in New York, you’ll want to shift these posting times three hours forward.

Best Time to Post to Instagram Cheatsheet

Best time to post on Instagram cheatsheet

How We Found the Best Instagram Posting Times

This data comes from two sources. First is HubSpot’s 2022 Instagram Engagement report. This extensive report reviewed 110M posts across 1M Instagram users. The report also has several sections specific to English-speaking countries. They analyzed data from close to 85M posts from North America alone.

This post also contains more original research from the HubSpot team. They surveyed 300 professionals from 16+ industries about their preferred days and times to post on Instagram.

Why post on Instagram at a certain time?

According to global Statista data, mobile users spend an average of 11.2 hours a month on Instagram. That’s about 1% of their time each month, or one in a hundred chances that you will catch your users when they’re on the platform.

So, posting when your top users are online will make a difference. It will give you more time to connect with your most important followers.

But for many marketers, social media posting is just one more thing to do on a busy day. It can be tempting to post whenever it’s convenient or to schedule posts for a time that feels logical, even if there isn’t any data to back it up.

These are a few reasons why it’s important to post to Instagram at specific and consistent times.

Increasing Reach

Some users on Instagram focus their feeds on the friends, businesses, and influencers they already follow. But many others use Instagram for inspiration and discovery. This post from a machine learning engineer outlines some of the factors in helping new users discover your posts.

Best time to post on Instagram insights: Instagram connected recommendations graphic

One of those factors is recent engagement. This post from the Instagram blog also outlines how important fresh and recent content is.

So, if you post when your top users are online, your new content is more likely to be one of the first things they see. This can also boost engagement, another ranking factor. This combination increases the chances that new users will discover your account and posts on the platform.

Check out this post for more tips on how to grow your reach on Instagram.

Building a Loyal Audience

Loyalty takes time and effort to build. It’s especially tough for small businesses that have to compete with big brands on social media.

Posting during peak times on Instagram helps you connect with more of your followers at once. It shows your audience that you want to engage with them and keeps your brand top of mind.

It also helps set expectations. Building loyalty is about more than great products and customer service. It’s about being a consistent presence in their feeds that helps you build relationships.

For example, say you run your media business in the Pacific time zone, but a third of your customers are in the Australian Eastern time zone. If you post all your content from 9 a.m-5 p.m. PST, those posts will appear between 3-11 a.m for your Australian customers. Chances are your Australian audience won’t see many posts from your brand.

And what if an unhappy customer in Australia posts a story about your brand? That one post could shape that entire audience’s perception of your brand.

To build a loyal audience, it’s important to understand when your audience is online and to use that information to choose the best time to post.

Increasing Engagement

According to 2022 HubSpot research, the global average Instagram engagement rate is almost 6%. That’s more than double the average engagement rate in 2021.

Instagram engagement creates a ripple effect, like throwing a rock in a still pool. The first ripple is obvious — if you get immediate likes, comments, and saves after posting, it’s more likely that your post will show up in more feeds.

Instagram features that can impact the best time to post: Following and Favorites

The next ripples come from other Instagram features like Favorites, Search, and videos. Each feature has an independent algorithm. And each feature weighs engagement differently. For example, becoming a favorite for your followers means your posts will show up at the top of their feeds every time they log in. Engagement rates factor into which posts get bumped to the top of Search pages.

So, posting at the right time doesn’t just mean more comments, messages, and saves. It creates more opportunities for engagement too.

Testing New Algorithms

Like most online tools, Instagram launches constant updates to shape the user experience. As a business, your team needs to quickly understand how each update could impact your users and strategy.

Algorithms are complex. Instagram leaders say that each part of the app uses an independent algorithm.

So, one day your latest videos might show up in the feed but not surface on Discover, and it may be tough to figure out why. This can have an immediate impact on your business.

There are a few ways that you can manage these updates. For example, you can keep up with the latest social media news. But the best way to understand the latest algorithm changes is to run tests with your own posts.

So, what do you need to run reliable and useful tests that can help you understand which content your users see after an update? Number one is a consistent posting schedule. The fewer variables your test has, the more trustworthy your results will be.

Better yet, you should post at the best times for your audience on Instagram. This way, you’ll have consistent timing and a wider test group. That strategy can help you get more reliable results.

Understanding New Features

Your posting schedule can also help you understand new Instagram features. Carousels, Stories, and Reels are all unique parts of Instagram. And depending on your content and industry, they’ll each have different rates of engagement.

If your business is investing time and resources into Instagram, it’s important to have a strategy. Strategies usually include different types of content. Whether you want your posts to show up as suggested content or to boost your shoppable stories, you want useful eye-catching content.

When Instagram releases new features, it can take time to understand:

  • What the new feature does
  • When users see new features
  • How they interact with each new feature
  • Resources needed for feature content

The sooner you understand a new feature, the more likely it is that you’ll make the most of that feature before your competitors. For example, this post on the Instagram blog tells users how to see more of what they want on their feeds.

Like testing an algorithm update, knowing the top posting times for your niche can help you test new features for your users faster. Social testing is most useful when you know your test audience, which makes posting time important.

Streamlining Your Posting Schedule

Choosing the right times for your audience can make it much easier to schedule your posts. Many social media and marketing managers take advantage of social scheduling tools. While these tools can make the process of social media posting much easier, it can be tough to get results if you’re not posting at the right times.

It’s all about creating the right content at the right time for your audience. And set posting times can also help you create a more personalized social media calendar for your ideal buyer personas.

Here are a few more ways that choosing the best posting times for Instagram can help you simplify your posting schedule:

  • Creates focused times for content planning and tracking
  • Limits the need for “always on” social media management
  • Offers opportunities to batch-create targeted post content

Finding Your Best Customers

A 2020 Instagram Trends research study says that 44% of people surveyed use Instagram to shop weekly.

That’s an incredible incentive to connect with your best customers on Instagram right away. But how can the best posting times help you find those shoppers?

You may be new to your industry. If that’s the case, the industry-specific posting times below can help you understand when your users are online. This can help you start seeing from their perspective and you can use those insights to improve your content.

For example, people in financial services are easiest to reach on Instagram on Sunday nights. This is just before the next work week begins. It may be a way to wind down the weekend and prepare for what the next week will bring.

But workers in agriculture are easier to reach on Saturday mornings, and mostly skip Instagram during the week. These professionals might be in spots with limited service during the week. Safety is also a concern, so it may be difficult for them to use mobile devices while on the job.

You can also block out these times on your schedule to engage with users who follow your business. Comment on posts, ask authentic questions, and watch videos from your target audience.

These times are when the biggest pool of your users is active online, so it’s the best time to start a conversation. It’s easy to send a message on Instagram, but not every message gets a response. If you can be there to engage in real time, you’ll get much more value from the time you spend on the platform. You’ll also have a better chance of connecting with top customers.

Is there really a best time to post to Instagram?

It’s clear that posting time matters on Instagram. But is there really a best time to post to get the results you’re looking for? To answer this question, let’s hear from some members of the HubSpot social media team.

Content Quality

It can be tempting to churn out content to meet ambitious deadlines in the hopes that the right customers see your posts. But content quality is what creates the most value for your audience.

Community Management & Growth Specialist Mathew Cruz says,

“It sounds obvious, but making your content as engaging and optimized as possible for the platform it’s being published on is key. “

So, begin each post with the best possible content, then optimize to make sure that followers get to feel the impact of your efforts.

“Start with your target audience, and what types of content and information is most useful to them. What kind of content might they save for later? What might they share with a friend? What might incentivize them to comment on your content? Start with these questions and work backwards in order to improve your reach and performance.”

Annabelle Nyst, Senior Content Manager, Social Media

Best time to post to Instagram example: Choosing the right trending conversations to respond to

You can also get some inspiration from top influencers and brands on the platform.

Another way to create quality content is to line up with recent trends and news. But this strategy isn’t the right fit for everyone. Here’s more useful advice from Annabelle Nyst:

“When it comes to posting around tentpole moments, events, and trending conversations, you should ask yourself: Does this make sense for my brand to be a part of this conversation? Are we adding value here?”

Instagram’s Algorithm

The best posting time isn’t really about when you post, it’s about when you want users to see your content. But that’s up to the algorithms that are unique to each part of Instagram.

So, the care you put into posting time is only one part of a more complex system that delivers your content to people on the platform.

According to Mathew Cruz: “Instagram’s algorithm and UX changes have made an impact on the effectiveness of posting at specific times. Unless your users are consuming their content in the “following” view, the time your audience will see your content can vary.”

To optimize the chances that people will see and engage with your content, check out these tips:

“Look at what the Instagram algorithm appears to be prioritizing at any given moment – for example, Reels. We know that Instagram has been leaning into Reels as a format in order to compete with TikTok, so how can you incorporate Reels into your strategy?

The more you adhere to what Instagram wants to see, the more the algorithm will favor you. Also, always optimize for value and engagement first.” – Annabelle Nyst

Best time to post to Instagram example: Instagram features

“With Instagram, understanding the UX and algorithm changes can be more effective in strategizing content publishing rather than simply timing.

For example, with Instagram’s shift to pushing video over images, the types of content you choose to create and publish may impact the chances of it being pushed out to users.

Additionally, feeding the algorithm with what your content is about helps it know where it should go. For example, adding relevant captions, hashtags, and sounds can help increase chances of it appearing on the feeds of users that enjoy specific types of content.” – Mathew Cruz

Content Consistency

Social Strategist Erin McCool says: “Quality and consistency of content is more important than timing.”

Consistency is key to taking advantage of social media opportunities. Whether you’re amplifying your stories at the same time each week or posting with branded hashtags, a steady schedule is essential.

If you don’t have a clear brand voice on Instagram, it won’t help you to reach more audience members. Without consistency, it’s unlikely that users will recognize and connect your content to your brand no matter how many times they see it.

So, don’t just post at the best times. Use the best times to post as a guide for a consistent posting schedule. This strategy can help you reach the right audience at the right time with the right content.

Best Time to Post on Instagram by Time Zone

Your location can heavily influence the success of your social media marketing strategy. Audiences behave differently depending on where they are in the world, and you can benefit from knowing when they’re most active on Instagram.

You know that evenings tend to be the best time to post to Instagram for engagement. But how do you make that happen if your audience lives in multiple time zones?

This is where you need to make some decisions about the best posting times on Instagram for your audience. To help you make these choices, here’s more compelling data from the 2022 Instagram Engagement report.

United States and Canada

The report breaks down data by region in North America and highlights five top cities.

Miami

Best Times: 8-9 a.m.

Best Day: Sunday

Atlanta

Best Times: 11 p.m.-12 a.m.

Best Days: Saturday through Monday

Kensington-Chinatown, Toronto, Canada

Best Times: 4-10 p.m.-12 a.m.

Best Days: Sunday and Monday

Houston

Best Times: 10 a.m., 1-2 a.m.

Best Day: Saturday and Sunday

Los Angeles

Best Times: 5-8 p.m., 3 a.m.

Best Days: Monday through Wednesday, Saturday

Best Time Each Day to Post on Instagram

Every day of the week is a good day to post on Instagram, but you’re likely to get the best engagement on weekends.

The chart below shows the average engagement of each day of the week. As you can see, even though weekends are when you’ll see the most engagements, the data is pretty steady throughout the week.

The best day to post to Instagram chart, HubSpot Research

This means that you’ll want to do deeper research to figure out which days are best for you to post. This is where industry-specific data can help.

For example, if your followers work at a desk job with regular hours, they might be taking a lunch break around noon. This would mean that they could be more likely to scroll through Instagram during that time to catch up on the latest from their friends, favorite brands, and influencers.

But what if they work in an industry with a less consistent schedule? For example, real estate agents often work around their clients’ schedules, showing homes on the weekend or after work hours.

This means that their scrolling time will be different from other users. You’ll want to track their behavior or use industry benchmarks to find the best day to post.

Best Time to Post Reels on Instagram

Instagram CEO Adam Mosseri actively shares Instagram updates on Twitter. Many of his recent posts highlight new Reels features and emphasize the importance of Reels.

At the same time, HubSpot research shows that only one in four Instagram marketers are using Instagram Reels. That said, 29% plan to use Reels for the first time in 2022.

Trusted resources offer the same tips for the best time to post Reels as they do for other types of content on Instagram.

The top tip for Reels timing: Be sure to post consistently. If the uploading days or times you post are sporadic, the algorithm won’t prioritize your account visibility.

Best Time to Post on Instagram by Industry

General data about optimal post timing is a great starting point. But if you want to get more granular, HubSpot research surveyed over 300 professionals to help you engage with your top audience. Here are the best times to post on Instagram for over 16 popular industries.

Education

Best Time to Post on Instagram by Industry graphic, Education

Best Times: 9 p.m.-12 a.m.

Best Day: Monday

Worst Days: Wednesday through Sunday

Healthcare Companies

Best Time to Post on Instagram by Industry graphic, Healthcare

Best Times: 6-9 p.m.

Best Day: Saturday

Worst Days: Tuesday through Friday

Financial Services

Best Time to Post on Instagram by Industry graphic, Finance

Best Times: 9 p.m.-12 a.m.

Best Day: Sunday

Worst Days: Wednesday and Thursday

Retail

Best Time to Post on Instagram by Industry graphic, Retail

Best Times: 3-6 p.m.

Best Day: Sunday

Worst Day: Tuesday

Ecommerce

Best Time to Post on Instagram by Industry graphic, Ecommerce

Best Times: 9 p.m.-12 a.m.

Best Day: Saturday

Worst Days: Monday, Tuesday, and Thursday

Business Services

Best Time to Post on Instagram by Industry graphic, Business

Best Times: 9 a.m.-12 p.m., 6-9 p.m.

Best Day: Friday

Worst Days: Tuesday, Wednesday, and Sunday

Consumer Manufacturing

Best Time to Post on Instagram by Industry graphic, Consumer manufacturing

Best Times: 9 a.m.-12 p.m.

Best Days: Wednesday and Friday

Worst Days: Monday, Tuesday, and Sunday

Manufacturing and Materials

Best Time to Post on Instagram by Industry graphic, Manufacturing and materials

Best Times: 12-6 p.m.

Best Day: Friday and Sunday

Worst Days: Monday through Thursday, Saturday

Construction Companies

Best Time to Post on Instagram by Industry graphic, Construction

Best Times: 6-9 p.m.

Best Days: Thursday and Sunday

Worst Days: Monday and Saturday

Agricultural Organizations

Best Time to Post on Instagram by Industry graphic, Agriculture

Best Times: 9 a.m.-12 p.m.

Best Day: Saturday

Worst Days: Weekdays

Electronics Organizations

Best Time to Post on Instagram by Industry graphic, Electronics

Best Times: 3-6 p.m.

Best Day: Thursday

Worst Days: Monday, Wednesday, Friday, and Saturday

Energy, Utilities, and Waste Management

Best Time to Post on Instagram by Industry graphic, Energy, Utilities, and Waste Management

Best Times: 6-9 p.m.

Best Day: Saturday

Worst Days: Sunday through Friday

Information Technology

Best Time to Post on Instagram by Industry graphic, IT

Best Times: 6-9 p.m.

Best Day: Saturday

Worst Days: Monday and Thursday

Media and Entertainment

Best Time to Post on Instagram by Industry graphic, Media and Entertainment

Best Times: 3-6 p.m., 9 p.m.-12 a.m.

Best Day: Friday

Worst Days: Sunday and Monday

Transportation and Logistics

Best Time to Post on Instagram by Industry graphic, Transportation and Logistics

Best Times: 9 a.m.-12 p.m.

Best Day: Saturday

Worst Days: Sunday, Monday, Thursday, and Friday

Advertising and Marketing Organizations

Best Time to Post on Instagram by Industry graphic, Advertising and Marketing

Best Times: 9 a.m.-3 p.m.

Best Days: Monday, Thursday, Saturday, Sunday

Worst Days: Tuesday and Friday

How to Find the Right Time to Post to Instagram for Reach

Data on the best posting times for Instagram is incredibly useful. That said, it’s often most effective when you’re just starting out.

As you continue to develop your presence on the platform, you might want to boost your results and do some posting time research on your own. The tips below are useful places to start.

1. Check Your Top Posts

Tracking your top posts can help you understand what posts are most popular and which topics draw the most engagement. It can also help you see how posting time impacts those factors.

For example, is that recent post about company events the most exciting content for an online beauty company? Or did it generate the most likes last month because it was posted on Saturday evening, a top time for ecommerce engagement?

You can use Instagram Insights to check out your top-performing posts, as well as factors like:

  • Engaged audience
  • Total followers
  • Most active times

HubSpot customers: You can check the Top Posts report for a quick list of your top ten posts. You can also check interactions, clicks, shares, and impressions for each post.

As you start to look at your social analytics, it can be tempting to focus on the numbers. But when you’re looking at top posts, it’s important to stick with your creative side and to look at your numbers from your customer’s point of view. As you check your top posts, ask yourself:

  • What is special about this post?
  • What kind of content is it?
  • If it’s a video, what makes this video stand out?
  • If it’s a photograph, how is this photo different from the others you’ve posted?
  • Did you edit the post?
  • Did you add text or design elements to the post?
  • Is there something that ties the people who’ve liked this post together?
  • Does this post connect to a current trend or event?

You may want to gather top post insights for a few months before you dig into analyzing your post content. This can help you see the top content your users respond to and when they want to see that type of content.

2. Track Competitor Posting Times

Another way to choose the right time to post for your audience is to figure out who else has their attention. Starting with your top competitors helps you figure out when to post and what content works on different days and times. Competitive analysis can also help you:

  • Learn about trends and benchmarks in your niche
  • Update your social strategy
  • Pinpoint new opportunities

There are a few ways to begin this research.

First, just scrolling through Instagram can give you a wealth of competitor insights. Take a look at a brand’s likes, hashtag copy, and how many hashtags they use. This can give you a quick profile of who follows that brand and what keywords they use, so it can hint at that competitor’s strategy.

If you want to do more detailed research, there are many great tools to help you track your competition. For example, you can create competitor streams with HubSpot’s social media software.

Best time to post on Instagram example, Competitor streams, HubSpotWith this feature, you can track multiple competitors at once and filter your results by social network or time period.

3. Focus On Engagement

Strong engagement on Instagram is between 1-5%. According to HubSpot research, the average engagement in 2021 was 5.86%. The average engagement rate for 2020 was just 2.26%, so these rates can change quickly.

If you want to improve engagement, start by calculating your Instagram engagement rate. You can measure your rate with your all-time numbers, but it can be helpful to break this data into smaller sections, like months or weeks. That way you can see engagement patterns for your account over time. It can also make it easier to see how the times you post on Instagram could impact your engagement rate.

Engagement rates show how people are reacting to your content. So, whether you’re sharing Reels, going live on Stories, or posting polls, questions, and quizzes, you can measure your impact. Engagement rates can sway based on:

  • Audience interest
  • Relevance
  • Social authority

It’s also important to remember that your most engaging content may not be as sticky at the same hours each day. Some content takes time to pick up views and shares before it makes an impact during peak engagement hours. Other content is like a firework — exploding quickly and disappearing just as fast.

To optimize your post timing for engagement, you need to get organized. The best way to find an ideal posting time is by testing the timing of your posts to see which post time generates the most audience engagement.

For example, what if you want to figure out when you get the most likes and comments on your Instagram carousels?

Say you create and post five different carousels a week and post them at random times. That approach will make it tough to get data that shows you the best times to post carousels for engagement.

But what if you post five similar carousels at a slightly different time each day? Then you can compare your engagement rates with the time you posted each carousel. This can show you the best time to post carousels for engagement so you can plan future carousels with those times in mind.

4. Use Your Data

When you’re new to Instagram, follower and engagement numbers are often low. Numbers for posting time, content type, hashtags, and more can be so similar that you may not spot the patterns that can help you grow.

Social media analytics can make these patterns easier to see and experiment with.

For example, the audience section in Instagram Insights can show you the days and hours when your followers are active. You can use that information to create a posting schedule. This can help you see whether posting during peak hours improves your reach.

At the same time, it’s important to remember that anyone with an account has access to Instagram Insights. And according to HubSpot research, 52% of Instagram accounts have 1,000-10,000 followers.

So, there’s a good chance that other brands are showing up in your followers’ feeds during that active time. You may want to post outside of active hours to see if your account draws more attention when there’s less competition.

It’s great to have the best times on Instagram available when planning your strategy. But tracking your own data can give you the personalized insights you need to stand out.

Boost Instagram Engagement on Your Schedule

Organic Instagram engagement and a consistent posting schedule go hand in hand. Each industry has natural peaks and valleys of activity each day. This means that your Instagram strategy should flow with them. Use helpful resources, like this cheat sheet, to plan your social media calendar and watch your engagement rate soar.

Editor’s note: This post was originally published in February 2021 and has been updated for comprehensiveness.

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The Rise in Retail Media Networks

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A shopping cart holding the Amazon logo to represent the rise in retail media network advertising.

As LL Cool J might say, “Don’t call it a comeback. It’s been here for years.”

Paid advertising is alive and growing faster in different forms than any other marketing method.

Magna, a media research firm, and GroupM, a media agency, wrapped the year with their ad industry predictions – expect big growth for digital advertising in 2024, especially with the pending US presidential political season.

But the bigger, more unexpected news comes from the rise in retail media networks – a relative newcomer in the industry.

Watch CMI’s chief strategy advisor Robert Rose explain how these trends could affect marketers or keep reading for his thoughts:

GroupM expects digital advertising revenue in 2023 to conclude with a 5.8% or $889 billion increase – excluding political advertising. Magna believes ad revenue will tick up 5.5% this year and jump 7.2% in 2024. GroupM and Zenith say 2024 will see a more modest 4.8% growth.

Robert says that the feeling of an ad slump and other predictions of advertising’s demise in the modern economy don’t seem to be coming to pass, as paid advertising not only survived 2023 but will thrive in 2024.

What’s a retail media network?

On to the bigger news – the rise of retail media networks. Retail media networks, the smallest segment in these agencies’ and research firms’ evaluation, will be one of the fastest-growing and truly important digital advertising formats in 2024.

GroupM suggests the $119 billion expected to be spent in the networks this year and should grow by a whopping 8.3% in the coming year.  Magna estimates $124 billion in ad revenue from retail media networks this year.

“Think about this for a moment. Retail media is now almost a quarter of the total spent on search advertising outside of China,” Robert points out.

You’re not alone if you aren’t familiar with retail media networks. A familiar vernacular in the B2C world, especially the consumer-packaged goods industry, retail media networks are an advertising segment you should now pay attention to.

Retail media networks are advertising platforms within the retailer’s network. It’s search advertising on retailers’ online stores. So, for example, if you spend money to advertise against product keywords on Amazon, Walmart, or Instacart, you use a retail media network.

But these ad-buying networks also exist on other digital media properties, from mini-sites to videos to content marketing hubs. They also exist on location through interactive kiosks and in-store screens. New formats are rising every day.

Retail media networks make sense. Retailers take advantage of their knowledge of customers, where and why they shop, and present offers and content relevant to their interests. The retailer uses their content as a media company would, knowing their customers trust them to provide valuable information.

Think about these 2 things in 2024

That brings Robert to two things he wants you to consider for 2024 and beyond. The first is a question: Why should you consider retail media networks for your products or services?   

Advertising works because it connects to the idea of a brand. Retail media networks work deep into the buyer’s journey. They use the consumer’s presence in a store (online or brick-and-mortar) to cross-sell merchandise or become the chosen provider.

For example, Robert might advertise his Content Marketing Strategy book on Amazon’s retail network because he knows his customers seek business books. When they search for “content marketing,” his book would appear first.

However, retail media networks also work well because they create a brand halo effect. Robert might buy an ad for his book in The New York Times and The Wall Street Journal because he knows their readers view those media outlets as reputable sources of information. He gains some trust by connecting his book to their media properties.

Smart marketing teams will recognize the power of the halo effect and create brand-level experiences on retail media networks. They will do so not because they seek an immediate customer but because they can connect their brand content experience to a trusted media network like Amazon, Nordstrom, eBay, etc.

The second thing Robert wants you to think about relates to the B2B opportunity. More retail media network opportunities for B2B brands are coming.

You can already buy into content syndication networks such as Netline, Business2Community, and others. But given the astronomical growth, for example, of Amazon’s B2B marketplace ($35 billion in 2023), Robert expects a similar trend of retail media networks to emerge on these types of platforms.   

“If I were Adobe, Microsoft, Salesforce, HubSpot, or any brand with big content platforms, I’d look to monetize them by selling paid sponsorship of content (as advertising or sponsored content) on them,” Robert says.

As you think about creative ways to use your paid advertising spend, consider the retail media networks in 2024.

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AI driving an exponential increase in marketing technology solutions

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AI driving an exponential increase in marketing technology solutions

The martech landscape is expanding and AI is the prime driving force. That’s the topline news from the “Martech 2024” report released today. And, while that will get the headline, the report contains much more.

Since the release of the most recent Martech Landscape in May 2023, 2,042 new marketing technology tools have surfaced, bringing the total to 13,080 — an 18.5% increase. Of those, 1,498 (73%) were AI-based. 

Screenshot 2023 12 05 110428 800x553

“But where did it land?” said Frans Riemersma of Martech Tribe during a joint video conference call with Scott Brinker of ChiefMartec and HubSpot. “And the usual suspect, of course, is content. But the truth is you can build an empire with all the genAI that has been surfacing — and by an empire, I mean, of course, a business.”

Content tools accounted for 34% of all the new AI tools, far ahead of video, the second-place category, which had only 4.85%. U.S. companies were responsible for 61% of these tools — not surprising given that most of the generative AI dynamos, like OpenAI, are based here. Next up was the U.K. at 5.7%, but third place was a big surprise: Iceland — with a population of 373,000 — launched 4.6% of all AI martech tools. That’s significantly ahead of fourth place India (3.5%), whose population is 1.4 billion and which has a significant tech industry. 

Dig deeper: 3 ways email marketers should actually use AI

The global development of these tools shows the desire for solutions that natively understand the place they are being used. 

“These regional products in their particular country…they’re fantastic,” said Brinker. “They’re loved, and part of it is because they understand the culture, they’ve got the right thing in the language, the support is in that language.”

Now that we’ve looked at the headline stuff, let’s take a deep dive into the fascinating body of the report.

The report: A deeper dive

Marketing technology “is a study in contradictions,” according to Brinker and Riemersma. 

In the new report they embrace these contradictions, telling readers that, while they support “discipline and fiscal responsibility” in martech management, failure to innovate might mean “missing out on opportunities for competitive advantage.” By all means, edit your stack meticulously to ensure it meets business value use cases — but sure, spend 5-10% of your time playing with “cool” new tools that don’t yet have a use case. That seems like a lot of time.

Similarly, while you mustn’t be “carried away” by new technology hype cycles, you mustn’t ignore them either. You need to make “deliberate choices” in the realm of technological change, but be agile about implementing them. Be excited by martech innovation, in other words, but be sensible about it.

The growing landscape

Consolidation for the martech space is not in sight, Brinker and Riemersma say. Despite many mergers and acquisitions, and a steadily increasing number of bankruptcies and dissolutions, the exponentially increasing launch of new start-ups powers continuing growth.

It should be observed, of course, that this is almost entirely a cloud-based, subscription-based commercial space. To launch a martech start-up doesn’t require manufacturing, storage and distribution capabilities, or necessarily a workforce; it just requires uploading an app to the cloud. That is surely one reason new start-ups appear at such a startling rate. 

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As the authors admit, “(i)f we measure by revenue and/or install base, the graph of all martech companies is a ‘long tail’ distribution.” What’s more, focus on the 200 or so leading companies in the space and consolidation can certainly be seen.

Long-tail tools are certainly not under-utilized, however. Based on a survey of over 1,000 real-world stacks, the report finds long-tail tools constitute about half of the solutions portfolios — a proportion that has remained fairly consistent since 2017. The authors see long-tail adoption where users perceive feature gaps — or subpar feature performance — in their core solutions.

Composability and aggregation

The other two trends covered in detail in the report are composability and aggregation. In brief, a composable view of a martech stack means seeing it as a collection of features and functions rather than a collection of software products. A composable “architecture” is one where apps, workflows, customer experiences, etc., are developed using features of multiple products to serve a specific use case.

Indeed, some martech vendors are now describing their own offerings as composable, meaning that their proprietary features are designed to be used in tandem with third-party solutions that integrate with them. This is an evolution of the core-suite-plus-app-marketplace framework.

That framework is what Brinker and Riemersma refer to as “vertical aggregation.” “Horizontal aggregation,” they write, is “a newer model” where aggregation of software is seen not around certain business functions (marketing, sales, etc.) but around a layer of the tech stack. An obvious example is the data layer, fed from numerous sources and consumed by a range of applications. They correctly observe that this has been an important trend over the past year.

Build it yourself

Finally, and consistent with Brinker’s long-time advocacy for the citizen developer, the report detects a nascent trend towards teams creating their own software — a trend that will doubtless be accelerated by support from AI.

So far, the apps that are being created internally may be no more than “simple workflows and automations.” But come the day that app development is so democratized that it will be available to a wide range of users, the software will be a “reflection of the way they want their company to operate and the experiences they want to deliver to customers. This will be a powerful dimension for competitive advantage.”

Constantine von Hoffman contributed to this report.

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MARKETING

Mastering The Laws of Marketing in Madness

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Mastering The Laws of Marketing in Madness

Mastering The Laws of Marketing in Madness

Navigating through the world of business can be chaotic. At the time of this publication in November 2023, global economic growth is expected to remain weak for an undefined amount of time.

However, certain rules of marketing remain steadfast to guide businesses towards success in any environment. These universal laws are the anchors that keep a business steady, helping it thrive amidst uncertainty and change.

In this guide, we’ll explore three laws that have proven to be the cornerstones of successful marketing. These are practical, tried-and-tested approaches that have empowered businesses to overcome challenges and flourish, regardless of external conditions. By mastering these principles, businesses can turn adversities into opportunities, ensuring growth and resilience in any market landscape. Let’s uncover these essential laws that pave the way to success in the unpredictable world of business marketing. Oh yeah, and don’t forget to integrate these insights into your career. Follow the implementation steps!

Law 1: Success in Marketing is a Marathon, Not a Sprint

Navigating the tumultuous seas of digital marketing necessitates a steadfast ship, fortified by a strategic long-term vision. It’s a marathon, not a sprint.

Take Apple, for instance. The late ’90s saw them on the brink of bankruptcy. Instead of grasping at quick, temporary fixes, Apple anchored themselves in a long-term vision. A vision that didn’t just stop at survival, but aimed for revolutionary contributions, resulting in groundbreaking products like the iPod, iPhone, and iPad.

In a landscape where immediate gains often allure businesses, it’s essential to remember that these are transient. A focus merely on the immediate returns leaves businesses scurrying on a hamster wheel, chasing after fleeting successes, but never really moving forward.

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A long-term vision, however, acts as the north star, guiding businesses through immediate challenges while ensuring sustainable success and consistent growth over time.

Consider This Analogy: 

Building a business is like growing a tree. Initially, it requires nurturing, patience, and consistent care. But with time, the tree grows, becoming strong and robust, offering shade and fruits—transforming the landscape. The same goes for business. A vision, perseverance, and a long-term strategy are the nutrients that allow it to flourish, creating a sustainable presence in the market.

Implementation Steps: 

  • Begin by planning a content calendar focused on delivering consistent value over the next six months. 
  • Ensure regular reviews and necessary adjustments to your long-term goals, keeping pace with evolving market trends and demands. 
  • And don’t forget the foundation—invest in robust systems and ongoing training, laying down strong roots for sustainable success in the ever-changing digital marketing landscape.

Law 2: Survey, Listen, and Serve

Effective marketing hinges on understanding and responding to the customer’s needs and preferences. A robust, customer-centric approach helps in shaping products and services that resonate with the audience, enhancing overall satisfaction and loyalty.

Take Netflix, for instance. Netflix’s evolution from a DVD rental company to a streaming giant is a compelling illustration of a customer-centric approach.

Their transition wasn’t just a technological upgrade; it was a strategic shift informed by attentively listening to customer preferences and viewing habits. Netflix succeeded, while competitors such a Blockbuster haid their blinders on.

Here are some keystone insights when considering how to Survey, Listen, and Serve…

Customer Satisfaction & Loyalty:

Surveying customers is essential for gauging their satisfaction. When customers feel heard and valued, it fosters loyalty, turning one-time buyers into repeat customers. Through customer surveys, businesses can receive direct feedback, helping to identify areas of improvement, enhancing overall customer satisfaction.

Engagement:

Engaging customers through surveys not only garners essential feedback but also makes customers feel valued and involved. It cultivates a relationship where customers feel that their opinions are appreciated and considered, enhancing their connection and engagement with the brand.

Product & Service Enhancement:

Surveys can unveil insightful customer feedback regarding products and services. This information is crucial for making necessary adjustments and innovations, ensuring that offerings remain aligned with customer needs and expectations.

Data Collection:

Surveys are instrumental in collecting demographic information. Understanding the demographic composition of a customer base is crucial for tailoring marketing strategies, ensuring they resonate well with the target audience.

Operational Efficiency:

Customer feedback can also shed light on a company’s operational aspects, such as customer service and website usability. Such insights are invaluable for making necessary enhancements, improving the overall customer experience.

Benchmarking:

Consistent surveying allows for effective benchmarking, enabling businesses to track performance over time, assess the impact of implemented changes, and make data-driven strategic decisions.

Implementation Steps:

  • Regularly incorporate customer feedback mechanisms like surveys and direct interactions to remain attuned to customer needs and preferences.
  • Continuously refine and adjust offerings based on customer feedback, ensuring products and services evolve in alignment with customer expectations.
  • In conclusion, adopting a customer-centric approach, symbolized by surveying, listening, and serving, is indispensable for nurturing customer relationships, driving loyalty, and ensuring sustained business success.

Law 3: Build Trust in Every Interaction

In a world cluttered with countless competitors vying for your prospects attention, standing out is about more than just having a great product or service. It’s about connecting authentically, building relationships rooted in trust and understanding. It’s this foundational trust that transforms casual customers into loyal advocates, ensuring that your business isn’t just seen, but it truly resonates and remains memorable.

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For instance, let’s talk about Oprah! Through vulnerability and honest connections, Oprah Winfrey didn’t just build an audience; she cultivated a community. Sharing, listening, and interacting genuinely, she created a media landscape where trust and respect flourished. Oprah was known to make her audience and even guests cry for the first time live. She had a natural ability to build instant trust.

Here are some keystone insights when considering how to develop and maintain trust…

The Unseen Fast-Track

Trust is an unseen accelerator. It simplifies decisions, clears doubts, and fast-forwards the customer journey, turning curiosity into conviction and interest into investment.

The Emotional Guardrail

Trust is like a safety net or a warm embrace, making customers feel valued, understood, and cared for. It nurtures a positive environment, encouraging customers to return, not out of necessity, but a genuine affinity towards the brand.

Implementation Steps:

  • Real Stories: Share testimonials and experiences, both shiny and shaded, to build credibility and show authenticity.
  • Open Conversation: Encourage and welcome customer feedback and discussions, facilitating a two-way conversation that fosters understanding and improvement.
  • Community Engagement: Actively participate and engage in community or industry events, align your brand with genuine causes and values, promoting real connections and trust.

Navigating through this law involves cultivating a space where authenticity leads, trust blossoms, and genuine relationships flourish, engraving a memorable brand story in the hearts and minds of the customers.

Guarantee Your Success With These Foundational Laws

Navigating through the world of business is a demanding odyssey that calls for more than just adaptability and innovation—it requires a solid foundation built on timeless principles. In our exploration, we have just unraveled three indispensable laws that stand as pillars supporting the edifice of sustained marketing success, enabling businesses to sail confidently through the ever-shifting seas of the marketplace.

Law 1: “Success in Marketing is a Marathon, Not a Sprint,” advocates for the cultivation of a long-term vision. It is about nurturing a resilient mindset focused on enduring success rather than transient achievements. Like a marathon runner who paces themselves for the long haul, businesses must strategize, persevere, and adapt, ensuring sustained growth and innovation. The embodiment of this law is seen in enterprises like Apple, whose evolutionary journey is a testament to the power of persistent vision and continual reinvention.

Law 2: “Survey, Listen, and Serve,” delineates the roadmap to a business model deeply intertwined with customer insights and responsiveness. This law emphasizes the essence of customer-centricity, urging businesses to align their strategies and offerings with the preferences and expectations of their audiences. It’s a call to attentively listen, actively engage, and meticulously tailor offerings to resonate with customer needs, forging paths to enhanced satisfaction and loyalty.

Law 3: “Build Trust in Every Interaction,” underscores the significance of building genuine, trust-laden relationships with customers. It champions the cultivation of a brand personality that resonates with authenticity, fostering connections marked by trust and mutual respect. This law navigates businesses towards establishing themselves as reliable entities that customers can resonate with, rely on, and return to, enriching the customer journey with consistency and sincerity.

These pivotal laws form the cornerstone upon which businesses can build strategies that withstand the tests of market volatility, competition, and evolution. They stand as unwavering beacons guiding enterprises towards avenues marked by not just profitability, but also a legacy of value, integrity, and impactful contributions to the marketplace. Armed with these foundational laws, businesses are empowered to navigate the multifaceted realms of the business landscape with confidence, clarity, and a strategic vision poised for lasting success and remarkable achievements.

Oh yeah! And do you know Newton’s Law?The law of inertia, also known as Newton’s first law of motion, states that an object at rest will stay at rest, and an object in motion will stay in motion… The choice is yours. Take action and integrate these laws. Get in motion!


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