If you’re struggling to get the word out about your brand new business venture, you’re not alone. Like you, many business owners struggle to acquire customers in the beginning.Balancing the cost, maintenance, and results of a marketing campaign isn’t easy. Most of the time, the solution to this problem is one of two marketing strategies: search engine optimization (SEO) or pay-per-click (PPC) campaigns. But which method is suitable for you?
In this article, we’ve explored what you can expect to achieve from each of these acquisition strategies. We’ve also provided some pros and cons of SEO and PPC strategies along with descriptive statistics and real-life examples to help you decide whether your business is best suited for SEO or PPC — or both.
What is SEO?
Search engine optimization is the process of enhancing your website’s visibility to make it rank and gain organic traffic from search engines.
Just as you turn to your favorite search engines, such as Google or Bing, to look up a new marketing acronym or where to get good pizza, so do your consumers. When you invest in SEO, you’re increasing the likelihood of your target audience finding you when they make a Google search for keywords related to your product or service. In fact, 61% of marketers say that SEO is a top inbound marketing factor for their business. But it’s easier said than done.
In the image below, Hubspot appears at the top of Google’s organic search engine results page (SERP) for the term “inbound marketing,” thanks to the SEO strategy we have in place.
The order of the results that appear on the search engine results page isn’t arbitrary. Each search engine takes into account several ranking factors that influence where a webpage gets placed. The goal of an SEO strategy is to create web pages and content that work with the ranking factors of the search engine in order to rise within the SERP rankings.
Are there other search engines besides Google?
Most SEO strategies center around Google instead of others like Bing and Yahoo! because it holds 92.47% of the search engine market share. Because of this, you’ll need to learn about Google’s 200 ranking factors, technical SEO, link building, content creation, and so much more if you want to appear higher up on the search engine results page.
Pros of SEO
Here are some advantages of SEO:
1. SEO is cheaper in the long run.
Although SEO might cost time and money —to pay freelancers or agencies, and for SEO tools — it’s still cheaper than PPC in the long run.
When you create content that ranks and drives traffic to your website, you no longer have to keep spending money to make your target customers see it. And when these customers decide to click on your link, it comes at zero cost, unlike a PPC campaign where you pay per click.
Organic traffic is also very scalable and cost-effective.
2. You can target different funnel stages with SEO.
Not all of your audience is at the same stage of the sales funnel.
Some are just getting to know your brand at the top of the funnel. And others are already at the bottom of the funnel, ready to pull out their wallets.
With SEO, you can create different content types (blog posts, guides, case studies) that meet each segment of your audience exactly where they are in the sales funnel. This gives your site a better shot at getting visitors to the next step in the funnel each time they browse your content.
Once you rank on Google, you can begin to plan for and predict free traffic to your website as long as you keep optimizing it.
Another advantage to keep in mind is that there is no off-and-on switch with SEO. With PPC marketing, your website stops appearing on search results once your marketing budget dries up. A great way to remember this difference is by thinking in terms of real estate: SEO is like owning your traffic whereas PPC is like renting it.
4. Organic listings build brand authority.
Appearing consistently on search results for keywords related to your products and services helps build trust and brand authority with your target audience.
It also signifies to Google that you’re an expert on that topic or subject. This can lead to more backlinks from other trusted sites which is a ranking factor that search engines favor strongly.
Cons of SEO
Here are some reasons why you might not love SEO:
1. Search engine algorithms change.
Search engines, especially Google, have changed their algorithms many times over the years. These changes mean that you’ll have to keep a close eye on your marketing strategy and organic results.
2. You’ll need to optimize your website regularly.
Your job doesn’t end when you get your website to rank for target keywords for one month. Over time, you’ll have to regularly optimize your content and web pages so that your site continues to rank.
Optimization might include refreshing old articles and removing old/expired links.
3. SEO takes time to show results.
If your website or domain is new, it’s unlikely that you’ll enjoy immediate results from SEO. The reason is that several factors affect how Google ranks websites — many of which won’t be established within the first few weeks or months of launching your site.
2. It requires high-level skills and expertise.
If you’re not hiring a professional, make sure you understand your audience’s goals and meet them with quality content in order to optimize your site properly for the search engines.
It’s undoubtedly time-consuming and overwhelming to run a business while taking technical SEO, writing, and link-building classes, but it can be done if you commit to using an SEO strategy to generate revenue.
What is PPC?
PPC, or pay-per-click, is a form of search engine marketing (SEM) where an advertiser pays a publisher (such as Google or Facebook) for each click someone makes on an ad. This model allows businesses to pay only when consumers interact with their ads. If you use PPC ads, you’ll attract people who are interested in your offer and ready to convert.
You may have noticed that some of the top search results are tagged with an “Ad” marker, like the HelloFresh search results here.
PPC ads always appear alongside organic search results. Some businesses run these search ads for specific marketing campaigns that have a definite start and end date. Others bid on their own brand name as part of their overall marketing strategy — like HelloFresh. Either way, this method is mainly associated with search engines as advertisers bid on keywords that are relevant to their target markets.
The cost of PPC ads usually depends on your industry and the search volume of the keyword you’re targeting.
PPC advertising can help your business stay competitive in a crowded market and quickly get in front of their target consumers if you don’t have the domain authority to get your site ranking organically on search engines.
Pros of PPC
1. PPC offers quick results.
While it can take months to see results from your SEO strategy, it can take just a few hours to see results from your PPC campaign.
2. PPC ads appear above organic rankings.
When you run a PPC campaign for your target keyword, your website would appear first on the search engine result page. This ranking makes your audience notice you first before scrolling to see other results.
3. PPC allows you to pinpoint your target audience.
While setting up a PPC campaign, you get to choose who you want to target with your ads.
Do you want people from a specific geographic area? Or people of a particular age? Marital status? Or interest? If so, then you should use PPC.
3. You can quickly run A/B tests on a PPC ad.
With a PPC campaign, you can run two different ads simultaneously to measure the one that converts better.
All you’ll have to do is change some ad elements like the ad copy and allow them to run for a period. Depending on the performance, you can decide to either “kill” the Google ads or continue optimization to improve your results.
Cons of PPC
1. PPC ads are expensive.
Without money, you cannot run a PPC campaign.
You have to pay for every link that your audience clicks, meaning once your budget dries up, so does your traffic.
Also, a PPC ad can get even more expensive (as high as $40) when you’re in a competitive industry like legal or insurance.
2. Lower profit margins.
While a PPC campaign might bring short-term wins, it’ll usually result in lower profit margins. Because PPC is a “pay to play” system, your customer acquisition costs (CAC) would continue to get higher without a significant increase in the prices of your products and services.
3. PPC ads become stale after a while.
You have limited control over your paid ad because of the rule set by ad platforms like Google. As such, your copy might have similar wording to your competitors, which makes it easy for your audience to pass over quickly.
SEO vs. PPC
Search engine optimization (SEO) can help your content rank high on search engines, making it more likely that your audience would click and trust your content.
SEO is also more effective for local searches and can grow your online presence for longer. Pay-per-click (PPC), on the other hand, is an acquisition strategy that requires you to spend ad money to get your content in front of an audience when they search for specific keywords online.
SEO vs. PPC: Which is better?
Asking which is better between SEO and PPC is like asking whether it’s better to eat with a fork or spoon — it depends.
Whether you choose to go with SEO or PPC ultimately depends on your business situation. So take your time to evaluate the pros and cons of both SEO and PPC to see which is the right fit for you. And if possible, integrate the two strategies to see even more outstanding results for your business.
Editor’s note: This post was originally published in July 2019 and has been updated for comprehensiveness.
Editor’s note: This post was originally published in July 2019 and has been updated for comprehensiveness.
It’s no comfort knowing you’re not the only one having trouble finding tech talent. Demand is high, supply is low. And everyone has teams and projects stuck in limbo.
What would be comforting is a solution. Well, here you go.
I’ve helped many marketing teams close the gap in their technical capabilities without writing a single job description. The reality is you have many more options than you can envision right now. All you need to do is expand your frame.
Expand Your Frame
When making a decision, framing helps you focus on the proper outcomes. The hard part may be setting the frame to the right size. Make it too small and you miss big chunks of the panorama. Too large and you lose the details.
It’s also a fantastic way to think more strategically. While others are getting up in tactics, e.g., hiring, you can think of the outcome you’re hoping to achieve and determine the fastest way to get there.
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The frame here is not that you need to hire someone, it’s that you need a certain set of tasks completed. Instead of hiring you should consider two other options: automation, i.e. no-code, and adjusting your team’s priorities. Looked at that way, you may already have all the skills you need.
No-Code & the New Engineers
The rise of no-code software tools is one of the most significant developments in the marketing world. No-code tools are meant to be used by non-technical folks. They have drag-and-drop interfaces and tend to be highly user-friendly. Examples include Zapier, Tray.io, and countless others.
A huge problem for marketing teams is their technology is too complex. Doing anything significant means getting an engineer. Even sending emails requires technical help. With multiple no-code options in every category, there’s no need for this.
Instead of hiring someone to support marketing automation, find a software solution anyone can use. In practical terms, it means avoiding options like Salesforce, which requires in-house expertise, hundreds of pages of documentation and the proper alignment of the moon to make it work. Other solutions are drastically easier to use, though they may have less functionality.
I tell my clients to prioritize the ability to connect their tools rather than just their raw capabilities. You may have the best email marketing solution, but it’s not as valuable if you can’t easily export data to a CRM. Be biased towards no-code, and you can avoid hiring.
I recently helped clients connect their Hubspot, Google Sheets, and a website using only no-code tools like Zapier. We were able to get everything done in a matter of weeks with no involvement from their engineers. In addition, the marketing team could send better-targeted emails and measure their performance better. All they needed were the right tools.
Adjust Your Priorities
Think over how your team spent their time over the past week. Were they working on the highest impact tasks? Unfortunately, there’s a good chance the answer is no. It’s easy to fall prey to “busy work” or get stuck doing jobs that should be automated.
Bill Gates once said there’s no point hiring someone to do an inefficient process. You’re just scaling bad habits. Instead, clean up your processes before adding more bodies. You may discover plenty of time to research software tools and tackle new tasks.
The fastest way to adjust your priorities is to run a time audit of your team. Ask each member to record how they spent their time over an average week. You can then work with them to figure out how to remove tasks from their plates. Low-hanging fruit includes manual input, work that no one sees or failure work—where tasks are redone multiple times.
After running an audit for one team we found they spent way more time cleaning up data rather than using it. We figured out what was causing the errors and duplication, solving them through formulas and other measures. They were able to shift around 20 hours to other tasks. Many teams have similar hidden opportunities.
Digital-First Means Being Lean
Being digitally savvy isn’t about hiring as many people as possible. Digital channels offer the ability to be lean as you scale. Think of influencers who run channels with millions of views out of their parent’s basement. They have a lean but effective production. Years ago, the Instagram team had less than 100 people before being acquired by Facebook.
As you shift into digital, you have the opportunity to restructure your marketing teams and take advantage of trends like no-code. The first step is to expand your frame. After that, you might see more opportunities.
Opinions expressed in this article are those of the guest author and not necessarily MarTech. Staff authors are listed here.
About The Author
Ruben Ugarte is the global expert in Decisions, Strategy, and Data and author of the Data Mirage and Bulletproof Decisions. He helps executives at the most innovative medium and large enterprises find their hidden treasures and use them to dramatically boost performance, increase profitability, and make their teams world-class. He has done this across five continents and in three languages. His ideas have helped hundreds of thousands of people make better decisions.