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An Omnichannel strategy is all about trust!

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An Omnichannel strategy is all about trust!

Recently I have found the need to spend a lot of time training my team on how to speak to clients to get them to accept a new idea or strategy that we are proposing. We’ve all been there, there’s an exciting opportunity to test the next best thing and we are unable to get the client on board. Today, I am going to share a few of my training tips around understanding a client’s goals and pressures and how we can use this to bring a client around an unfamiliar idea. 

As an example, we are going to use selling an omnichannel strategy to key stakeholders and learn how to convince a digital marketing program to evolve from 1-2 channels operating in silos, to a multi-channel and platform connected approach. 

This all starts with “speaking their language”. It can be hard for someone new to the industry, or to the professional world, to pick up on this subtle, yet very important, way of communicating ideas. Our understanding of why something is important, or why it should be done, is often leagues away from what will convince a client to increase their time or money invested. 

What does this mean? When we communicate with a client we must alter the way in which we discuss and frame particular topics. We must guide conversations to the discussion of key objectives and goals and speak to them on their terms. 

Why? At this point you are not just an expert digital marketer, you need to be an expert salesperson. This required a different set of skills that your agency likely doesn’t teach you on day one. Clients can think of you in multiple ways, and it’s important that we first decide how we want to be perceived, and compare that to how we might be perceived to then adjust our behavior accordingly. Do we want to be inexperienced or experienced? Casual or professional? Distracted or focused? Untrusted or trustworthy? At times it is okay to be one or the other, but it is important that you work on building up high levels of trust and professionalism as two key sales-focused traits. 

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How can we do this? By being self-aware of our shortfalls and our strengths we are able to tailor how we are perceived by others and can look to improve the areas in which we are lacking.  A few common mistakes to avoid: over or underselling, ‘filling in the silence’ during a meeting, and worst of all falling for the trap of ‘just be yourself!’. Being yourself is great outside the boardroom, however, everyone has inside of them that professional and business instinct to some degree which can be fostered and grown. It’s up to you to develop it, have no fear! 

How does this relate to selling an omnichannel marketing strategy? Great question! Convincing senior stakeholders to make such a change in their overall marketing strategy isn’t all about showing them pretty pictures or endless amounts of data with green numbers. Convincing these stakeholders is all about forming a coherent narrative around why moving to this strategy delivers greater toward their goals and improves efficiency by reducing waste. The only hard part here is understanding how they think of their goals, and why that specific goal is important to them. If we are able to then evolve their goals, or increase those targets through our new strategy and a new understanding of paid media then we are far further than any other team will be.  

How you convince a client to move to an omnichannel approach is going to vary significantly from client to client, and there is no set formula. The key is proving that you are the expert, and if you can’t convince them of that, then you build trust to convince them that you are going to make this work no matter what. Having a bit of Jack Russell Terrier energy, mixed with a big splash of a Poodle’s confidence will help get the job done. 




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Share Of Voice: Why Is It Important?

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A person with a megaphone representing share of voice

PPC is an industry awash with metrics, many of which are less important than others. One which you cannot afford to ignore is Share of Voice. Beyond “visibility of your campaigns compared to your competitors” what actually is Share of Voice? And why is it important?

By the end of this post, you’ll be in possession of a comprehensive conceptual understanding, plus you’ll be fully versed on how to make use of it to inform your PPC campaign decision-making.

What is Share of Voice?

Share of voice, which you might also hear referred to as SOV, is the metric used to measure the visibility of your brand compared to your competitors. Needless to say, the more market share you own, the more authority and awareness you gain among users and potential customers.

Share of Voice can be used to measure a brand’s share across different digital marketing channels, such as volume of mentions on social media, PPC, SEO, and PR. 

Why Is It Important To Calculate Share Of Voice?

SOV is a powerful enough metric to help you understand where your brand stands in the grand scheme, giving you the insights you need to scale, and convert new users.

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Here are three areas where SOV can change the game for your business. 

1. Track User Conversations

How do you determine your product success across the different marketing channels? Using metrics, of course!

Using social media share of voice metrics to determine users’ opinions regarding certain brands and topics is a terrific idea. The metric does all the heavy lifting to help you align your product or service with the consumer’s thought process and needs.  

Share of voice data can help you figure out all of those things consumers are struggling with—a unique opportunity to hit the pain points and offer real solutions. 

Let’s assume that your company provides business assessment services. After calculating the SOV metric, the data tells you that many clients aren’t satisfied with your competitor’s lack of comprehensive financial analysis tools. Your best bet is to offer a strong and advanced financial analysis feature to gain that competitive advantage straight away.

2. Keeping an Eye on Your Competitors

No matter what your marketing game plan is, keeping tabs on your competition will always allow you to stay ahead of the curve. Calculating Share of Voice is one of the best ways to do this. 

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When you paint a clearer picture of what goes into the competitive landscape, you’ll not only have the opportunity to enhance your product, but you’ll also identify unmet needs in the market and create a solid lead generation funnel.

3. Brand Reputation Management

“What about the conversations about my personal brand?” Guess what? You can measure those too! This allows you to slice and dice your data, and see how your brand reputation stacks up against the competition.

Never underestimate the power of those brand conversations, whether they’re about product pricing, performance, new fundraising — or even a small feature update, as they can help you get that first-mover advantage, and enhance your brand reputation.

What’s the Difference Between Share of Voice and Market Share?

Share of Voice calculates brand awareness on a particular marketing channel, while market share refers to the percentage of a market that a business owns, either by income or number of clients. 

These two metrics might sound very similar, and they both measure your performance compared to your competitors. Market share, however, is the percentage you get in terms of sales, while share of voice is the percentage of the conversations you earn across various marketing channels. 

So imagine you’re in the smartphone industry production, and you’re launching a new model called the Spider Phone. Now, let’s say there are two major players in the market: company A (we’ll call them Techies) and company B (let’s call this Innotech).

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For example, if Techies have a 40% market share, this means they hold 40 out of every 100 customers. On the flip side, if Innotech has a 50% share of voice, this signifies that half of the conversations about smartphones in a particular market are dominated by their brand.

How Do You Measure Share Of Voice? 

Here is the formula to calculate your brand’s share of voice across all the marketing channels:

Share of voice = (Your brand metrics / Total market metrics) x 100

Getting it right manually will take a little more work than that, since there are variations on certain metrics. The good news is that there’s a whole bunch of tools out there that complete this process with just a few clicks.

Social Media SOV 

Social media share of voice is a valuable metric to be in possession of, and it’s not hard to see why. You are actually measuring consumer conversations straight from their actual posts. This is where social media analytics tools can do their magic. 

Social media analytics software will automatically identify your brand or product mentions across platforms. You can then benchmark your brand against the rest of the direct competitors. 

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The features are pretty advanced, giving you a ton of valuable data at your fingertips, while allowing you to conduct a comprehensive social media competitive analysis. You can play around with metrics like impressions, engagement, unique authors, and more.

PPC Share Of Voice

Your PPC share of voice tells you basically how often your ads actually get seen versus how often they could have been seen. Google AdWords helps you measure this through a feature called Impression Share. What this feature does is analyze your campaign and keyword settings to figure out just how far your ads could reach.

Find out your SOV in four simple steps:

  1. Log in to your Google AdWords account.
  2. Head over to the Campaigns tab and hit up the columns icon.
  3. Choose “Modify columns” and then click on “Competitive metrics.”
  4. Select the impression rate you want to keep an eye on.

PPC share of voice data will tell you how well the campaigns you run are performing and where you should be allocating your budget.

Share Of Voice Why Is It Important

SEO Share Of Voice

When it comes to SEO share of voice, your one-stop solution is SEO tools. The in-built features found in software like Ahrefs, Semrush, and Moz allow you to effortlessly compare your brand’s visibility to your competition. 

1713264980 873 Share Of Voice Why Is It Important

Semrush’s Position Tracking tool is the name of the game. This tool will reveal the traffic your website is getting for a targeted keyword compared to your competitors. 

It’s simple to set up a Position Tracking campaign, conduct a keyword research and list out these targeted keywords. Once Semrush does its job and updates its data, you’ll see your share of voice right there on the main graph in addition to other metrics like average position, visibility, and estimated traffic. 

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Best of all? You can seamlessly switch between each metric to see how you compare in each one. 

Amine Boussassi is a Marketing Manager for Hustler Ethos.



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20 Neuromarketing Techniques & Triggers for Better-Converting Copy

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20 Neuromarketing Techniques & Triggers for Better-Converting Copy

You know it’s emotions, not logical reasoning, that drives decisions, right? By evoking a particular emotion in consumers, you encourage them to take a desired action.

To elicit that emotion, you need a trigger. Where do you get that trigger? By implementing certain psychological principles to your marketing message.

Expert work with all those psycho principles in content is known as neuromarketing, and you’re on the right page to learn how to make the most out of it.

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What is neuromarketing?

Neuromarketing merges neuroscience, psychology, cognitive science, and marketing to understand and influence consumer behavior. It uncovers subconscious and emotional factors impacting choices.

graphic showing what makes up neuromarketing

Specialists use neuromarketing techniques to study the human brain and predict decision-making behavior. While critics insist neuromarketing is outdated and manipulative, it still benefits those defending it.

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🧠 Speaking of neuromarketing… Get our free guide >> 26 Brilliant Ways to Use Psychology in Your Copywriting (with Examples)

Why use neuromarketing?

Why apply neuromarketing techniques to your copywriting and other marketing activities? Here are some benefits:

  1. Better understanding of consumer behavior: Neuromarketing unveils emotions, attention, and memory triggers in consumer behavior, thus enabling the creation of impactful marketing messages.
  2. More effective ways to optimize website design: By studying eye-tracking data and user behavior, you can optimize design elements to encourage desired actions.
  3. Improved personalization and targeting: Uncover individual preferences and emotional triggers to tailor messages and offers for specific consumer segments.
  4. Enhanced content creation: Understanding how the brain processes information helps you craft compelling stories that evoke emotions and drive engagement.

Numbers speak volumes. According to the stats, neurological engagement can increase advertising effectiveness by up to 19%. We also know that 63% of users remember brands that tell stories, and 74% of consumers trust businesses more after reading positive reviews.

Neuromarketing examples in copywriting

You don’t need to be a scientist. By analyzing research insights, you can identify neurological responses, emotional triggers, and attention patterns influencing your target most. Apply them to tailor your overall marketing strategy and drive purchasing decisions.

Here are some examples of neuromarketing in action.

1. Two odd numbers in headings

The brain loves numbers: They make content more digestible and provide order to chaos.

Why two numbers? To double the effect: The first one grabs attention, and the second one explains why read the content.

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Why odd numbers? It’s about psychology again: Even numbers look friendlier, while odd ones are more thought-provoking. It doesn’t mean you should use only the odd numbers. Consider the effect (emotion) you want to evoke with your content.

neuromarketing example with two odd numbers in headlineneuromarketing example with two odd numbers in headline

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2. Questions in subheads

Online readers scan the content to understand if it’s what they need. Format subheads as questions to clarify what readers will learn, spark curiosity, and appeal to FOMO.

Questions encourage scanners to continue the investigation to ensure they haven’t missed anything and satisfy their social instinct.

neuromarketing example with questions in headingsneuromarketing example with questions in headings

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3. The Socratic method in introductions

Post three questions or statements in a row to engage users in communication.

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Why three?

The human brain grasps three the best, so the sequence of three makes it easier to remember the information. Writers do love the Rule of Three: It builds the rhythm and keeps readers glued to your message.

neuromarketing example using socratic methodneuromarketing example using socratic method

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4. Power words and active verbs in content

Power words are persuasive and descriptive. They trigger an emotional response, make readers experience different states, and push them in particular directions.

Power words are adjectives indicating and explaining your statements. Like these:

power word example wheelpower word example wheel

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This wheel chart by Geoffrey Roberts shares 150+ emotion-triggering words you can use in your copies.

Also, power words are strong verbs that add action to your message.

neuromarketing example using power words in copywritingneuromarketing example using power words in copywriting

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📚 Free guide download >> 135 of the Best Words & Phrases for Marketing with Emotion

5. Sensory language when appropriate

Sensory words are lexical items appealing to the human physical senses. When reading the content with such words, users “see,” “hear,” “touch,” “smell,” or “taste” it.

Sensory words are powerful because they paint scenes in readers’ imagination. They activate the somatosensory cortex, making us recognize these words faster. Sensory words make readers feel as if they are in your story, thus remembering your message better.

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neuromarketing example using sensory languageneuromarketing example using sensory language

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Remember to use these principles ethically and transparently, respecting consumer trust and expectations.

20 neuromarketing principles to encourage desired actions

With the above emotional triggers in mind, include the following neuromarketing principles in your copywriting to make it work.

1. Authority

Position your brand as an industry expert through research findings, data, and credible collaborations.

Why do you think influencer marketing works? Users subconsciously believe famous people can’t go wrong because they choose the top products/services for themselves.

But: Authority isn’t only about top celebs with millions of subscribers on social media. Think of micro- or nano-influencers: They have the most loyal audience. Collaborate with experts in your niche: CEOs, top managers, or specialists who know what they talk about.

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2. Common enemy

Struggling with a common enemy unites people. It’s not only about physical enemies but pains, complexes, or bad habits, as well. Concepts like hunger, poverty, diseases, or climate change are also here.

What’s your brand’s mission? Is it socially responsible?

Users are loyal to businesses that align with their identities and share the same values. Prescribe this element and incorporate corresponding meanings into your content strategy.

Create a positive ethos for your brand: Why does it matter? Why should people listen to your message?

neuromarketing technique of common enemy in copywritingneuromarketing technique of common enemy in copywriting

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3. Consistency and commitment

Encourage commitment through regular communication, loyalty programs, and subscription services.

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The more you interact with a customer, the more they trust your product, service, team, or individual specialist. The challenge is to establish a productive interaction and get a response.

You can initiate a dialog in messengers, newsletter emails, or online chat. Tests, quizzes, and other interactive content also work.

4. Cross-marketing

This trigger is about the intersection of several target audience segments. Organize your content so website visitors see your minor products with major ones.

In ecommerce, we know this trick as “You may also like” or “Buy together:” When examining a product description, a customer sees related items they might also want to buy.

Informative or educational websites address the same principle with content elements like “Related articles,” “Extra read,” “Editor’s Pick,” etc.

neuromarketing copywriting technique of cross-marketingneuromarketing copywriting technique of cross-marketing

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5. Framing

Different framing techniques impact perception:

  • Comparative framing: Highlight superiority over competitors.
  • Loss aversion framing: Use phrases like “limited time offer.”
  • Goal framing: Present your product as a solution to specific goals.
  • Attribute framing: Highlight appealing features.
  • Time framing: Encourage immediate action by prescribing deadlines (“today only,” “first three subscribers will get…,” “two hours left,” etc.)

6. Flattery

Incorporate genuine praise or appreciation to build rapport. Personalized emails and positive feedback boost customer loyalty.

Incorporate genuine praise or appreciation to build rapport. Personalized emails and positive feedback boost customer loyalty.

You can personalize a customer by name, profession, age, social status, or hobbies. It is realistic to find a suitable appeal for every niche and customer segment.

When a subscriber, prospective client, or webpage visitor sees a familiar hook, they subconsciously realize you’re talking to them.

neuromarketing technique using flattery in copywritingneuromarketing technique using flattery in copywriting

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Their response to a personalized greeting will be faster and warmer than to generic wording.

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7. Greed

Appealing to one of the core human weaknesses helps boost engagement and raise sales. Promotions, discounts, and contests encourage prospective customers to open their wallets.

Greed pushes subscribers to invite friends to groups, repost social media content, and share links. Spontaneous purchases are also here.

Palmary examples of using this neuromarketing principle: Black Friday and Cyber Monday campaigns most brands organize.

8. Herd behavior

Every person is a unique individual, and no one wants to recognize themselves as part of a so-called “herd,” but:

Social instinct is among the top three basic ones, so we can’t resist appreciation and a sense of belonging to some group. Most websites appeal to this instinct with messages like:

  • “100,000+ downloads already”
  • “Rating: 4.5/5 stars”
  • “With over 300k subscribers and 4 million readers, we are…”

When a user sees such messages, they subconsciously approve your offer. After all, so many people can’t be wrong, huh? So, everything is okay with the product/service you have for them.

9. Intrigue

This one is like cliffhangers in a movie series, cutting off episodes at the most intriguing moment to motivate the audience to come back and watch the next one.

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A few examples:

  • In next week’s video, I will tell how I’ve my first 100 thousand subscribers.
  • I’ve become popular by a happy accident, but I will talk about it a little later.
  • I have to pause now; please wait for the second part in tomorrow’s release.

10. Justification

It is easier to push a site visitor to the desired action if you explain the why’s behind it. Reveal all the benefits of purchasing in this particular place and time.

Collect all available arguments and added values. Simplify messaging, designs, and instructions to minimize cognitive load.

11. Instant benefit

A sales funnel is a core marketing instrument, but sometimes it’s possible to get loyal clients once they land at your website. Think of a perk (a here-and-now benefit) to offer to visitors:

A free template, checklist, or ebook can become the lead magnet to hook a user to stay with you and become your client.

instant benefit neuromarketing exampleinstant benefit neuromarketing example

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12. Novelty

Appeal to the brain’s attraction to novelty by introducing innovative elements and collaborations.

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Please note that the word “new” itself doesn’t work. The trigger will do the job if your offer is truly fresh, unusual, and unique. Think of it as your UVP (unique value proposition).

What makes you different from competitors? What can you do for a customer that they don’t?

13. Reciprocity

The principle of reciprocity suggests that when you provide value to your audience, they are more likely to engage with your brand. Offer free resources, trials, discounts, or personalized recommendations.

The catch is you’ll ask something in return. For example, an email address to send informative newsletters with compelling content, encouraging to buy.

But remember: Reciprocity works when used right. It’s critical to know your limit, especially today when the audience is fed up with tons of “gifts” and offers they find in inboxes daily. Being too aggressive with marketing messages, you risk unsubscriptions and negative reactions.

Be honest and write about what you’ll send users once they share emails with you.

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14. Result

The common example is content assets presenting “before” and “after” to users. Photos or videos demonstrating how your product works do the magic!

The trick is to present everything in as much detail as possible so that people can see the difference between the first and second versions.

“Before” and “after” is not the only way to demonstrate results. Case studies do wonders in all niches, too. Working with the same principle, they are the format where you can show results with a text.

neuromarketing technique example of showing resultsneuromarketing technique example of showing results

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15. Scarcity

Create urgency through limited availability tactics. Ethically use limited quantity, time-limited offers, and scarcity techniques to drive action.

It’s about FOMO again: People don’t want to miss an offer that will be unavailable soon.

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Two options here: 

  1. It’s a super popular product/service of extra quality.
  2. It’s originally for a narrow circle of “chosen ones.”

Scarcity works with any restrictions: color, features, time, date, quantity, cost, etc. When using this trigger, it’s critical to keep your word. If sales close tomorrow, that’s what should happen.

16. Social proof

Use testimonials, endorsements, ratings, and reviews to establish trust and credibility.

Testimonials remain the most popular social proof, but it’s critical to make it trustworthy. Today’s users aren’t as naive as some marketers continue to believe: They won’t trust comments from John Doe with stock photos in avatars.

Share reviews from real people: Make videos, provide active links to their social media profiles, use signed and stamped thank-you letters from partners, etc.

Another instrument to boost social proof for users is your contact information. Many websites hide it, placing nothing but a standard contact form instead.

Wrong.

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It hurts E-E-A-T factors and kills user loyalty and trust. Your address, phone number, email, and active social media accounts are worth placing on the website.

Certificates, ratings, budges–all they confirm your expertise and emphasize your responsibility and integrity in customers’ eyes.

social proof neuromarketing examplesocial proof neuromarketing example

17. Specifics

It’s still an issue for many websites. They continue generating vague content assets, bringing words but no value.

Compare:

  • “We sell the best windows in Chicago!” 
  • “Our energy-saving windows keep 93.4% of heat in your apartment.”

Yes, the example is a little hackneyed, but numbers and facts work better than sophisticated metaphors when it comes to converting traffic into leads.

Even if your niche is info products, customers want to know how long it will take to get results.

18. Storytelling

Harness storytelling’s power to evoke emotions, build connections, and make your brand memorable.

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The human brain operates with stories:

  • It retains 70% of information through them, while only 10% comes from data and facts.
  • It responds better to narratives as they activate brain areas responsible for experiences.
  • Combining data with a story increases info retention from 5-10% to 67%.

The secret is that stories don’t impose anything but, at the same time, bring the right idea to readers. Your task is to build a story in a way readers would choose your business over the others.

storytelling neuromarketing examplestorytelling neuromarketing example

19. Upsell

This trigger serves a specific purpose: Make a customer buy more than they planned.

The oldy-moldy “Buy two–and take the third one for free” hook still works, grabbing even the savvy customers who understand the trick. Indeed, it’s hard to resist the temptation to get a free product.

20. More emotional triggers

Here are some additional emotional triggers you can use in your copywriting:

  1. Trust: Building credibility and reliability.
  2. Fear: Tapping into common anxieties or concerns.
  3. Belonging: The need to be part of a community or tribe.
  4. Curiosity: Piquing interest to learn more.
  5. Pride: Targeting one’s self-esteem and accomplishments.
  6. Guilt: Reminding the audience of a problem or responsibility.
  7. Urgency: Creating a sense of limited time or availability.
  8. Relief: Offering a solution to a problem or pain point.
  9. Anticipation: Building excitement for what’s to come.
  10. Validation: Confirming a reader’s thoughts or beliefs.

Use neuromarketing responsibly

Neuromarketing offers powerful techniques to enhance your strategies, resonating with audiences. Apply emotional triggers and psychological principles to SEO content and promo campaigns, and the result will surprise you.

But remember: Not all principles are universal, so do your best to test and iterate what works best for your audience.

Explore deeper insights, such as subconscious cues and neural engagement, to refine your strategies further.

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About the author

Olesia Filipenko is a seasoned content writer who offers ghostwriting, SEO writing, and blogging services. She works with B2C businesses, providing digital marketing content that increases their search engine visibility. Check out her website WritingBreeze or her LinkedIn to learn more.

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How To Implement Geotargeting in Your PPC Campaigns

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An illustraiton of a map of the world with a person aiming a dart at it

Geotargeting has been around for well over a decade, but its recent developments have made it a game-changer in helping marketers reach the right audience and boost online traffic. 

Companies all over the world use geotargeting for their pay-per-click (PPC) marketing campaigns to strengthen their strategy and drive new leads. Large corporations like Target and Walmart use geotargeted campaigns to contest against competing establishments.

In this article, we’ll explain what geotargeting is, what it means for your business, and how you can implement a successful strategy.

What is geotargeting?

Geotargeting refers to the practice of pinpointing specific locations within paid search advertising. This approach enables brands to home in on specific users, based on certain attributes and demographics, leading to a more personalized user experience, while avoiding wasted clicks for your business.

The Importance of Geotargeting in PPC Campaigns

Say you’ve burst a tire. Geotargeted advertising allows you to search for tire companies relevant and convenient to your location, instead of suggesting the No. 1 tire provider in the United States. This strategy enables local businesses to grow and proposes direct solutions for consumers. 

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Geotargeting is important for all business types but B2C organizations are likely to benefit the most. Google’s enhanced map search means consumers can discover local businesses in the area, raising brand awareness and generating new trade opportunities.

For B2B companies, location-based marketing allows them to geotarget city areas with a high volume of established organizations, such as business parks. This avoids wasting advertising budget in nonessential areas. SaaS businesses, on the other hand, should consider geotargeting with a focus on countries as opposed to specific locations.

It’s important to have some sort of geotargeting in place to avoid reaching irrelevant customers and wasting your budget.

Key Benefits of Geotargeted Advertising

Geotargeted advertising is the key to a strong PPC marketing campaign as it has many advantages to offer businesses. Some of the plusses include:

Enhanced Personalization

Ads perform better if they resonate with consumers. The precise nature of geotargeting means businesses can market to hyper-specific audiences and tap into the culture of a locale. According to McKinsey’s Next in Personalization report, 76% of consumers say they’re more likely to purchase from brands that personalize their content. By customizing geotargeted copy to consumers from various locations, you can achieve better click-through rates, cheaper cost per click and gain more relevance on your ad rank, which plays a significant factor in how Google determines your search engine results rank.

Cost-Effectiveness 

PPC advertising can be expensive. Every time an irrelevant consumer clicks on your ad, it eats into your budget. Geotargeting allows you to control costs and stay within cost parameters. If your business only provides services within your region, you won’t benefit from promoting your brand elsewhere. With this location-based marketing solution, you can save money and ensure you reach the right customers.

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Map Feature Perks

Geotargeting your ads is the only way to gain relevance on map applications. When local neighborhood or city consumers conduct a map search, geotargeting allows you to show up as an option for popular mobile apps, such as Google Maps and Yelp.

Setting Up Geotargeted Advertising in Google Ads

Thinking of implementing geotargeting into your PPC campaign? Here’s how you get started:

Step 1: Define Your Budget and Target Audience

The first step to creating a PPC geotargeting strategy is to set your spending boundaries and identify your intended audience. When breaking down the key aspects of your brand’s ideal consumer, don’t stop at “who.” Consider:

  • Occupation: What industries are they likely to work in?
  • Age: What age range are your ideal consumers?
  • Lifestyle: Are they married adults, parents, students or someone else? 
  • Online activity: What time of day do they tend to be online?

Breaking down your target audience will help you segment your audience and identify common attributes towards which you can focus your efforts.

Step 2: Identify Relevant Locations

Use your own data to determine which locations are the strongest for your brand. You can then target regions that achieve the highest basket value (for e-commerce companies), or the areas that produce the strongest leads.

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Step 3: Use Google Ads Targeting Features

Before Google’s ad targeting features entered the picture, businesses would target generic locations, like downtown areas. With Google’s advancements, marketers can refine their strategy to reach consumers with specific attributes. There are multiple audience-targeting features you can use for a successful PPC campaign:

Location targeting options: Filter by state, country, city, zip code, DMA and language. It’s always recommended to use a geofilter for campaigns.
Advanced targeting techniques: Filter by income, parenthood, education, business size, hobbies and interests.

Step 4: Customize Ad Content for Various Locations

Make sure to tailor your ad collateral where possible. Adapt your campaign’s copy and imagery to align with the values of the locale you’re targeting. For example, you might mention the Cubs when addressing Chicago audiences. Region-specific references will help endear consumers for better conversion.

Step 5: Track and Measure Performance

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It’s essential to note that geotargeting isn’t simply the silver bullet to generating leads. It’s an incredibly effective tool that’s leveraged through careful customer analysis, thorough strategic insight and unification of the content, keywords and geography.

Aim to check in and make adjustments to your campaign on a daily or weekly basis. If you’re spending less than $1k per month, then weekly will suffice. Any more than that, you should consider checking daily. Only by being proactive can you expect to receive exceptional results from your PPC campaign.

Integration Within Your Overall Marketing Strategy

Geomarketing complements other marketing channels, like email, social media and SEO landing pages. SEO and PPC helps to boost traffic and gain more attention to high-value content. PPC ads, when run alongside social media and email channels, helps to run a broad campaign around a particular trend or holiday.

Geotargeted PPC content lets users follow up on your promotions online after seeing them advertised elsewhere. Making your content easy to find will help build customer engagement on your site.

Best Practices for Geotargeted PPC Advertising

You don’t need to learn geotargeting the hard way. Some helpful tips to get you off on the right foot include:

  1. Start With Geotargeting — Then Expand
    If you’re getting started with geotargeting, try to avoid overcomplicating things. Stick to areas with the highest sales interaction before expanding. Say you’re planning to promote your services across the U.S.; consider beginning with the top 10 highest-performing states based on your company’s sales and engagement insights to set the foundations. 
  2. Translate Your Content
    If you want to target audiences in Germany, you may want your copy to undergo German localisation before launching your marketing campaign — and better sooner than later. Although English is a shared language among many countries in the world, copy and keywords in your target audience’s first language makes your content more likely to reach consumers through the search engine. It also allows you to convert local audiences by connecting with them on a first-language basis.
  3. Pick 3 Key Audience Attributes
    Once you’ve created a clear geotargeting strategy, the next step in optimizing your search engine outreach is to segment your customer base into 3-5 common attributes. You might expect your audience to be in higher education, have children or work at a large-scale company. Identifying these features enables you to target specific types of individuals that match your brand’s vision of the ideal customer.

Major Takeaways

Geotargeting is the number one way to optimize your PPC campaign, regardless of whether you’re working with a six-figure monthly budget or a thousand-dollar one. It saves wasted clicks and valuable budget, ensuring your business attracts consumers that successfully convert sales. 

Whether you’re looking to reduce costs, stop overspending, or want to stretch your limited budget further, this location-based marketing approach provides an all-encompassing solution for your PPC initiatives.

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Eric Bush is director of Paid Search at Brafton



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