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A Marketer’s Guide To TikTok Analytics

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A Marketer's Guide To TikTok Analytics

While TikTok might be all fun and games for users, marketers know better.

This social media channel is full of essential metrics to help brands create more engaging and relevant content for their audiences, so let’s get right to it: TikTok analytics.

Read below to learn what you’re looking for on TikTok’s analytics platform, how to interpret the data you find, and how to use that data to grow your brand’s presence.

Accessing Your TikTok Analytics

The first thing to know is that you must have a business or an influencer account to access TikTok analytics rather than a standard account.

Make the switch to a professional account by:

Tap the Hamburger icon (upper-right)> Settings & Privacy > Manage Account > Switch to a Business Account > Select your business category.

Composite image: screenshot from TikTok, annotations by author, September 2022

Once you’re set, you can navigate to your analytics by:

Tap the Hamburger (upper-right) > Click Creator Tools > Click Analytics.

TikTok analytics creator toolsScreenshot from TikTok, September 2022

Reviewing TikTok Analytics Data

When you navigate your analytics page, you will see three different categories at the top of your screen that you can click into for more data: Overview, Content, and Followers.

Overview

Like other social analytics platforms, TikTok offers a snapshot of how your content has been performing over a select period and the % increase or decrease since the previous period (shown in blue).

This data includes two significant aspects of your channel:

  • Video views: Shown in a graphical format, you can easily pick out trends over the last month on your channel regarding how many people watched your videos.
  • Profile views: Here, you will see the number of likes, comments, and shares for each video you’ve posted over a given period.

Additional metrics offered under the Overview tab include:

  • Likes: The number of likes your videos received in the selected date range.
  • Comments: The number of comments your videos received in the selected date range.
  • Shares: The number of shares your videos received in the selected date range.
  • Followers: The total number of users that follow your account and how that has changed within the selected date range.
  • Content: The number of videos you have shared in the selected date range.

Followers

When you scroll down on that same overview page, you’ll next see that you can click into your “followers” analytics (also found as a tab at the top of your screen, as shown above).

Here you’ll be able to see:

  • How many followers your account has.
  • Your follower growth percentage since the previous period you selected.
  • Demographic information about your followers, such as gender and location.
  • The hours your followers are most active.
  • The days your followers are most active.
  • The sounds your followers have listened to.

Although the actual analytics page might not look like much, we consider this the essential metric TikTok offers (more on this later).

Content

Your analytics page’s “content” tab is a great way to see which content you post is getting the most attention.

You will see this tab broken up into several subsections showing data from the last seven days, including:

  • Video posts: Here, you can see the last nine videos you posted and determine which video had the highest number of views.
  • Trending videos: The videos with the fastest growth rate in views over the last week are presented here.
  • Video views by section: Here, you can see if people found your video via your profile, someone else’s profile, or if you appeared in their feed.
  • Video views by region: This helps you understand where your content is resonating geographically.
  • Average watch time: We love this metric because it helps show you what’s engaging!
  • Total playtime: Unlike average watch time per video, your total playtime shows you a cumulative watch time for anyone who has watched your videos.

Note: If you have more than 1,000 TikTok followers, you are eligible to host Live TikTok videos. With Live videos comes another analytics page for you to see precisely how your live video performed. Learn how to get started with a live TikTok video here.

Extra: Total Engagement Rates

SocialChamp offers a little hack to help you get another metric that could be useful: total engagement rates.

Just follow one of the below formulas to calculate this number:

formula for tiktok engagementImage from author, September 2022

Monitoring TikTok Hashtags

Metrics surrounding hashtags aren’t found in the same place as the metrics discussed above. However, it’s still worth analyzing different hashtags in your niche and seeing the number of times a post with a particular hashtag has been viewed.

To find this data, use the Search bar to find a hashtag.

Here, you’ll be able to see the number of views that hashtag has, the top videos that use the hashtag, and related hashtags.

TikTok Analytics hashtagsComposite image: screenshots from TikTok, collage by author, September 2022

Using TikTok Analytics To Grow Your Channel

Each section of TikTok analytics provides you with the valuable insight needed to grow your page and influence the right audience. Here are the three main takeaways:

Know The Ideal Times To Post Content

This is low-hanging fruit. See when (the day and time) your followers are engaging on the platform, and that’s when you should aim to post.

Understand The Videos That People Like The Best

Look at which videos people engage with the most through likes, comments, and watch time.

If you find that your funny videos outperform your informative ones, you know what to do!

These metrics should help guide your content creation strategy.

Discover What Is Working With Your Audience Beyond Your Page

Look at the analytics for popular sounds your audience likes and what hashtags they are using, and start incorporating these into your future videos.

Final Thoughts

Love it or hate it, TikTok isn’t going anywhere anytime soon.

Even if your audience isn’t on TikTok yet, we suspect more and more will adopt this platform, just as they eventually did with Instagram.

So, getting a head start on understanding how it works and creating a channel that resonates with and engages your target audience is best. (Remember, you can always repurpose your TikTok content for platforms like Instagram and Facebook!).

Happy analyzing!

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Featured Image: Petryshak/Shutterstock



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Top 3 Ways To Build Authority By Going Beyond Just Link Building

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Top 3 Ways To Build Authority By Going Beyond Just Link Building

You want your online business to thrive. One of the best ways to do this is to establish website authority – and the key to successful authority building is to increase trust with your audience.

With the rise of AI tools, you must publish high-quality content that stands out from your competition, who may be using tools like ChatGPT.

On March 15, I moderated a webinar with Sabrina Hipps, VP of Partner Development, and Jeremy Rivera, Director of Content Analysis at CopyPress.

Hipps and Rivera demonstrated how content promotion, link building, and authentic subject matter expertise could help you rank higher on SERPs and elevate your online authority.

Here’s a summary of the webinar. To access the entire presentation, complete the form.

1. Create Unique Content With First-Hand Experience – Avoid AI, The “Fancy Parrot”

In the world of content creation, where good content creators are showing their expertise, there are certain key things AI can’t do.

  • AI can’t have first-person experience. They can’t think for themselves the same way humans can.
  • If the AI follows a generative model, and it can’t yet distinguish the truth. If you fact-check some of the information, you’ll find it doesn’t exist.

The counter to AI content is unique content that shows this truth, expertise, and first-hand experience.

[Learn how this helps build your authority] Instantly access the webinar →

2. Highlight Quality Authorship

High-quality content encompasses everything from accuracy and mistake-free writing to clearly displaying expertise.

Ensure Your Content Is Error-Free

In many cases, low-quality content, or posts with false information and repetitive issues, can lead to being devalued on SERPs or accidentally containing duplicate content.

Image created by CopyPress, March 2023

Add More “E” To EAT – Experience

The Issue: To combat low-quality SERPs, Google seeks first-hand experience.

The Solution: Invite a subject matter expert to review the content, check for factual inaccuracies, and add that extra layer of expertise to the content.

Bridge The Write ≠ Expertise Gap

The Issue: It’s important to recognize that the ability to write is not synonymous with expertise; just because someone can write doesn’t mean they are accurate or a subject matter expert.

The Solution: Try pairing a subject matter expert with a strong writer who can interview and interject quotes helps build better content.

Ask Questions

The Issue: Sometimes, you may not have the in-house subject matter experts you need for a piece of content.

The Solution: Conduct outreach to gather expertise to boost your content quality. First, consider what your audience wants to know. Then, generate three to ten questions to ask a professional.

[Learn a tactic that works] Instantly access the webinar →

Tap Social Media

The Issue: Where do you find the professionals you need to interview for your next piece of high-expertise content?

The Solution: With so many experts creating on social media, it’s a great platform to leverage. Here are essential outreach steps you can do:

  • Observe.
  • Participate.
  • Engage.
  • Network.

Doing this can also be considered link-building in another sense. Because link building is marketing, and marketing is about building relationships.

Find Allies Who Are Also Targeting Your Audience

Combining outreach efforts with the Nexus approach helps you create relationships and connections beyond just the link.

[Learn what the Nexus approach is] Instantly access the webinar →

3. Use Other Authority Builders, In Addition To Links

One way to increase brand queries is through influencers, knowledge panel (which becomes part of a brand’s search results), and mentions.

To increase mentions:

  • Use HARO & Terkel.
  • Publish unique industry data.
  • Do something distinctive that stands out.
  • Connect with publishers with significant traffic, not for links but for visibility & mentions.
  • Leverage influencers and industry experts.

[BONUS: Get a step-by-step branded keyword strategy] Instantly access the webinar →

At the end of the day, when you publish unique, relevant, and authoritative content, it gets referenced and cited by others.

[Slides] Discover The Top 3 Ways To Build Authority By Going Beyond Just Link Building

Here’s the presentation:

Join Us For Our Next Webinar!

Google Shopping: 5 Ways AI Can Increase Ecommerce Sales and Profit

Join Malin Blomberg, CEO of Bidbrain and Google Shopping expert, as she shares the best hacks for digital marketers and ecommerce business owners to maximize conversion value.


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Featured Image: Paulo Bobita/Search Engine Journal



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Microsoft Introduces Category-Based Targeting For Search Ads

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Microsoft Introduces Category-Based Targeting For Search Ads

Microsoft has unveiled a new approach to search advertising that aims to help businesses more effectively reach their target audiences in the retail media space.

This innovative category-based targeting solution aims to address the limitations of traditional keyword targeting while leveraging the power of keywords to optimize campaign performance.

Moving Beyond Keyword Targeting

Although keyword targeting has been a cornerstone of search advertising for years, it has limitations.

By focusing solely on keyword targeting, advertisers may miss out on valuable opportunities to promote their products, which can negatively impact a campaign’s performance and limit revenue potential.

Retailers and advertisers are beginning to realize that shoppers browse digital aisles on retailer websites rather than solely searching for specific products using keywords.

As a result, strategies limited to keyword targeting don’t adequately address their needs.

Unlocking The Power Of Category-Based Targeting

Microsoft’s new solution targets shoppers based on their browsing categories, utilizing keywords to boost campaign bids.

This approach allows advertisers to capitalize on both audience behaviors, resulting in a stronger performance.

By boosting bids with keywords, advertisers can increase their chances of converting purchase intent into sales.

Retailers can optimize the site experience for shoppers through product taxonomy, making it easier for customers to find what they want.

Microsoft PromoteIQ’s AI-driven algorithms can then deliver more relevant ads by layering keywords as a booster in addition to categories.

This new approach simplifies campaign management for advertisers, as they only need to test and retain a few high-performing keywords.

For retailers, this efficiency translates into increased demand.

Proven Results: Higher CTR & RPM

Tests have shown that this unique solution delivers impressive results.

Campaigns that utilize category-based targeting and boost bids by keywords have a 320% higher click-through rate (CTR) than campaigns without keyword bid boosting.

Retailers also benefit from this approach, achieving 8x higher revenue per thousand impressions (RPM).

The Future Of Search Advertising?

Microsoft PromoteIQ’s new category-based targeting solution is a significant shift in search advertising.

By addressing the limitations of traditional keyword targeting and maximizing the value of both audience behaviors, this innovative approach can potentially improve performance for advertisers and retailers alike.

As the advertising landscape continues to evolve, embracing solutions like this is crucial for staying ahead and delivering an exceptional shopping experience for customers.


Featured Image: sockagphoto/Shutterstock

Source: Microsoft



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10 Strategic SEO Insights & Tactical Advice For 2023 And Beyond

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10 Strategic SEO Insights & Tactical Advice For 2023 And Beyond

I’ve written about search engine optimization (SEO) for over 20 years.

So, I wasn’t shocked when the editors asked me to refresh an article I wrote on October 21, 2020, titled “3 Strategic SEO Insights & Tactical Advice for 2021.”

But looking back at what I’d written two-and-a-half years ago, I realized that my actionable insights now need to be thoroughly updated in this era of constant change.

The advent of OpenAI’s ChatGPT on Nov. 30, 2022, has triggered a “code red” at Google, which rushed out a new experimental conversational AI service called Bard in response to Microsoft’s AI-enhanced Bing.

UBS estimates that ChatGPT reached 100 million monthly active users in January, 2 months after its launch. According to the Swiss bank’s analysts, it would be the fastest-growing online application in history.

So, what strategic SEO insights and tactical advice could I share with you today that will still be relevant a year from now?

What critical data or search trends would encourage you to display a motivational poster on your wall that advises everyone to “Keep Calm and Carry On”?

By the way, that last piece of advice is not half bad.

Google was launched on Sept. 4, 1998, and didn’t pass AltaVista to become the leading search engine until the second half of 2002 – about 4 years later.

And even the Panda Update, which shocked the SEO industry and effectively ended the “content farm” business model, only impacted 12% of queries, according to the History of Google Algorithm Updates.

The Penguin Update, which downranked websites that engaged in aggressive webspam, only impacted 3.1% of English queries.

And it’s worth recalling that the first iteration of the Panda Update started on Feb. 23, 2011, but was followed by 27 more adjustments until the final update on July 17, 2015. And the Penguin Update, which began on April 24, 2012, didn’t end until Sept. 23, 2016.

It may take more than four years to know the full impact of Google’s Bard AI or the new AI-powered Bing search engine.

So, SEO professionals would be well advised to “Keep Calm and Carry On.”

That means I can confidently share 10 strategic insights, bits of critical data, pieces of tactical advice, or search trends that will impact SEO in 2023 and beyond without losing too much sleep over the fact that 30% of them may not be relevant a year from now.

(After telling you why “the fundamental things apply as time goes by,” I’ll circle back to explain why a 70% success rate is the right benchmark.)

SEO remains an essential element of any digital marketing strategy.

And even though the search industry is constantly changing, Google is still the leading search engine.

According to Similarweb, Google.com got 3.2 billion unique visitors in January 2023, making it the most visited website globally. The search giant also got 88.3 billion visits in January 2023.

Screenshot from Similarweb, February 2023

So, don’t bet the farm on Google going away anytime soon.

And if you need to keep other people within your company, or at one of your clients, from rushing off to panic stations, then show them the chart below from Google Trends, which displays worldwide web search interest over the past 90 days for the search terms Google, ChatGPT, and Bing.

You can calmly explain that the dips in interest for Google occur on weekends.

10 Strategic SEO Insights & Tactical Advice For 2023 And BeyondScreenshot from Google Trends, February 2023

If Google remains the dominant search engine for the foreseeable future, then SEO pros don’t need to be retrained or replaced.

Why? Because they’re already familiar with Google Search Essentials (formerly Webmaster Guidelines).

And they’ve successfully navigated through the 22 Google Search ranking updates.

This is why I’m confident that more than 70% of SEO pros will continue successfully navigating the uncharted areas of keyword maps that bear the phrase: “Here be dragons.”

1. Focus On User Intent

One of the most important aspects of SEO is understanding user intent.

Google’s algorithms have become more sophisticated, and they’re now better able to understand the intent behind a query.

So, SEO pros should focus on creating content that satisfies user intent rather than just targeting specific keywords. This means creating content that is not only relevant to the user’s search query, but also provides helpful information or a satisfying experience.

Now, I realize this strategic insight isn’t breaking news.

But you still might benefit from re-reading my article, The Future of SEO Lies in the ‘Messy Middle’ of the Purchase Journey.

According to research by Google’s Market Insights team in the U.K., the “messy middle” is where people decide what to buy.

Among other things, this research found:

“People look for information about a category’s products and brands, and then weigh all the options. This equates to two different mental modes in the messy middle: exploration, an expansive activity, and evaluation, a reductive activity. Whatever a person is doing, across a huge array of online sources, such as search engines, social media, aggregators, and review websites, can be classified into one of these two mental modes.”

Let me translate this “big idea” into counter-intuitive tactical advice: SEO pros must create and optimize at least two pieces of content to address the user’s different intents in the “messy middle” of the purchase journey.

And, if your company or client is targeting half a dozen different segments, then you need to create and optimize at least a dozen pieces of content.

Creating and optimizing one page for each target segment is so 2019.

2. Create High-Quality Content

Content is still king, but if SEO managers want to become prime ministers (or presidents) someday, then they need to create more original, helpful content written by people, for people.

How can you ensure you’re creating high-quality content? By following Google’s long-standing advice and guidance for core updates to create content for people, not for search engines.

So, let me suggest you re-read my article, What Is A Content Marketing Matrix & Do We Need One?

It shows you how to use a content marketing planning tool to generate ideas for enchanting content that changes hearts, minds, and actions. That’s how you become the VP of SEO.

3. Prioritize E-E-A-T

On Dec. 15, 2022, Google updated its search rater guidelines – adding an extra E for Experience to the concept of E-A-T: Expertise, Authoritativeness, and Trustworthiness.

Although these guidelines don’t directly influence ranking, they are useful for anyone who works in SEO because they give us an idea of where Google wants its algorithms to go. 

To improve your content’s E-E-A-T, someone with first-hand life experience on the topic should produce it.

If you can’t convince someone with experience to produce this content in-house, you need to find a freelance writer – or content creator – who has used your product or service, visited a place, or influenced brand purchases.

Unfortunately, many SEO pros still don’t think this is their job – even though the first mention of E-A-T occurred in 2014 when Google added the concept to its Search Quality Guidelines.

Even Google said:

“These are not fundamentally new ideas. And we’re by no means abandoning the fundamental principle that Search seeks to surface reliable information, especially on topics where information quality is critically important.”

If you’d like some practical advice, read How To Find Talented Writers To Fuel Top Quality Content Creation, which includes my interviews with a couple of thought leaders in this field.

4. Optimize YouTube Content

According to the Video & Visual Storytelling Survey by Content Marketing Institute (CMI) published on Oct. 27, 2022, 73% of marketers said videos have become more important to their business in the last year; 27% said they are about the same in importance; and, no one said videos have decreased in importance.

Why should SEO pros lose sleep over this critical data?

Because the content marketing department, not the SEO department, is jumping on this trend.

And that means many of the videos cranked out in 2023 and beyond won’t be optimized for search – let alone integrated into an overall SEO strategy.

So, here’s some tactical advice: first, read Sam Hollingsworth’s guide, YouTube SEO: How To Optimize Videos & Rank Higher.

Next, invite the content marketing department to a brown bag lunch to discuss ways to create great content together.

5. Earn High-Quality Links

Links continue to be one of Google’s most important ranking factors. And at least 70% of SEO pros have already read articles like:

Unfortunately, the lion’s share of chief communications officers (CCOs) and public relations officers (PROs) haven’t read articles like these.

So, only a handful of organizations use one of the most effective techniques to earn links to help your website rank higher on search engines.

Ironically, the biggest barrier is not journalists. Pogo once observed,We have met the enemy and (they are) us.”

This means you might need to invite your CCO or PRO to a swanky restaurant to discuss link building instead of hosting another brown bag lunch.

But this is a better use of your time and money than trying to figure out a clever way around Google’s December 2022 link spam update, which can now detect both sites buying links and those used to pass outgoing links.

6. Optimize For Local Search

Brick-and-mortar businesses serving specific towns, cities, regions, and states know local search is important.

When done correctly, local SEO enables people to find information about their business, putting them one step closer to making the cash register ring.

And SEO pros specializing in local search know a consistent Name, Address, and Phone number (NAP), local links, local reviews, and star ratings, as well as optimized Google Business Profiles, are important parts of Google’s local search and Local Pack algorithms.

But, to learn the latest trends and tips to help your local business grow using local search optimization, local marketing, and local advertising, read Search Engine Journal’s A Guide to Local SEO, which tackles what you need to know about optimizing for local search.

7. Keep An Eye On Multisearch

In April 2022, Google introduced an entirely new way to search using text and images simultaneously.

With multisearch in Lens, users can go beyond the search box and ask questions about an object or refine their search by color, brand, or visual attribute.

To learn more about this, read Matt G. Southern’s article, Google Multisearch: A New Way To Search With Text & Images.

Then, read Roger Montti’s article, How Does Google Multisearch Affect SEO?

So, keep an eye on multisearch in 2023 and beyond.

8. Keep Your Ear To The Ground For Voice Search

According to Roger Montti’s article, Google: Voice Search Is Not The Future, Google’s Martin Splitt shared his opinion that voice search is not the future and that there will be no need to optimize for it.

Even though I’ve written about Amazon’s Big Game Commercial: Mind Reader twice in the past year, I haven’t paid much attention to voice search until I was prompted to read a couple of recent articles on this topic, including:

And while writing this article, I re-read Kristopher Jones’ How Can Voice Search Benefit Your SEO? He wrote:

  • 40.2% of Americans use voice search.
  • 71% of people prefer using voice search to physically typing out a search online.
  • 27% of the online population worldwide uses voice search on mobile.
  • 58% of people have used voice search to find information about local businesses.

In other words, four out of five people with a veritable ton of E-E-A-T think that voice search represents a phenomenal SEO opportunity.

So, keep your ear to the ground for new voice search developments in 2023 and beyond.

9. Migrate To Google Analytics 4 (GA4)

I’ll bet Google sent you an email with the subject line: “We’ll soon configure Google Analytics 4 for you.”

It said:

“For any customer who does not set up a GA4 property with basic settings, starting in March, we will configure one with a few basic settings consistent with the existing Universal Analytics property; this includes certain conversion events, Google Ads links, and existing website tags.”

This means the chaos expected on July 1, 2023, when standard Universal Analytics properties will stop working, has arrived ahead of schedule.

And, as Sun Tzu once observed, “In the midst of chaos, there is also opportunity.”

In my article, Google Analytics 4 Should Trigger Reorganizations & Agency Reviews, I said the advent of GA4 would cause the marketing department to start “freaking out” if the web analytics team – which still sits in the IT department in far too many organizations – doesn’t respond to urgent requests for “help” within a week, a day, or even an hour.

So, this is the perfect time for you to make the business case for moving the analytics team out of the IT department and into the SEO department.

If there’s any pushback, remind decision-makers that 53.3% of all website traffic comes from organic search, according to BrightEdge Research.

10. Build A War Room

If you’re a chief marketing officer (CMO) or vice president of Marketing and you move the analytics team into the SEO department, your team may ask to build a dashboard. Build a war room instead.

Why? Because “most dashboards tend to stink when it comes to helping the Executive make any decisions,” according to Avinash Kaushik, the Digital Marketing Evangelist for Google.

This is because the interpretation of the “easy-to-understand visuals” in most dashboards is left to the executive.

But most war rooms feature not only maps of the global market and charts of the company’s key performance indicators (KPIs), but also an analytics and insights manager with the experience, expertise, authoritativeness, and trustworthiness to interpret the trends and add context.

This “Analysis Ninja” can explain to executives why some key trends are up or down (in plain English).

And over time, executives will begin to ask their analytics and insights manager to recommend which actions or steps should be taken to move the dial.

And an Analysis Ninja can answer the question, “As a result of this trend (up or down) what was the impact on the company and its customers?”

Why Should SEO Pros Adopt The 70% Solution?

Now that I’ve shared 10 strategic SEO insights and some counter-intuitive tactical advice for 2023 and beyond, I’ll circle back to explain why a 70% success rate is the right benchmark.

Ty Kiisel’s article, 70% Solution: The Marine Corps Framework for Making Battlefield Decisions, should be required reading for every SEO manager who wants to become the VP of SEO someday.

The Marines teach their young officers what they call the 70% solution.

And it could be a good strategy to adopt for making decisions in situations where you don’t have all the information or resources you’d like.

In a perfect world, you’d have all the critical data you need to make informed decisions. But we don’t live in a perfect world.

Nevertheless, if you have 70% of the information you’d like to have, then you can still make good decisions – provided you accept the notion that you may need to adjust and compensate for the critical data you lack as you move forward.

And like battlefield commanders, most SEO managers never have all the resources they need to meet their objectives.

But it can sometimes be enough if you have good people and 70% of what you need. And finding creative solutions to challenges is a hallmark of successful SEO professionals.

Finally, are you 70% confident that your plan will succeed?

In other words, do you feel good about your plan’s success with the information and resources you have?

The Marines believe a well-conceived plan, along with taking the initiative, is more likely to succeed than doing nothing.

This is why I can confidently share 10 strategic insights, bits of critical data, pieces of tactical advice, or search trends that will impact SEO in 2023 and beyond without losing too much sleep over the fact that 30% of them may not be relevant a year from now.

The Marines have given us a framework for making decisions in less-than-ideal circumstances.

That is why you should “Keep Calm and Carry On.”

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Featured Image: Monster Ztudio/Shutterstock



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