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Google Adds New ‘Asian-Owned’ Tag for Business Listings in Search and Maps

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Google Adds New ‘Asian-Owned’ Tag for Business Listings in Search and Maps

Google’s adding a new option to help users support Asian-owned businesses, with a new ‘Asian-owned’ attribute available within Google My Business profiles.

As displayed in the video, the new ‘Asian-owned’ attribute adds a badge to that business’ display, in both Search and Maps, which could help guide users that are looking to support minority-owned businesses in their decision-making.

Google added business identity attributes earlier this year, which, as you can see in this example, already include tags for women and LGBTQ-owned brands (full listing of options here).

The tags are optional, and are only available to businesses in the US. But they could provide a simple means to facilitate support – while businesses and products that apply the tags are also eligible to be featured on Google pages that highlight brands with specific identity attributes.

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And now, there’s also an Asian-owned signifier, adding to this support capacity. Which, according to research, could be particularly relevant for Gen Z shoppers, who are more likely to seek out businesses that support causes that they align with.

And many Asian-owned businesses do indeed need support.

As per Google:

“Over the past two years, COVID-related small business closures and targeted acts of violence have reinforced the importance and impact of allyship – and have underscored how critical it is to support historically marginalized communities, including our Asian community.

Indeed, according to research, race-based attacks on Asian Americans have increased significantly over the past two years, going from an average of 8.1 per year before 2020, to 81.5 since – more than 11 times the previous average.

That’s a trend that can’t be overlooked or ignored. Which is why this is an important update from the search giant.

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In addition to this, Google’s also expanding its training and support programs for Asian-owned businesses:

Over the past few years, Grow with Google has partnered with the US Pan Asian American Chamber of Commerce (USPAACC) to help Asian-owned small businesses grow. To date, we’ve helped more than 20,000 Asian-owned businesses expand their digital skills through workshops focusing on topics like e-commerce tools, design thinking for entrepreneurs and making decisions using analytics.”

Expanding on this, Grow with Google is now launching an expanded program which will provide assistance to an additional 10,000 Asian-owned small businesses, helping them learn critical digital skills to meet shifting consumer demand and activity.

It’s an important addition, because again, as Google notes, Asian businesses have been disproportionately impacted by the pandemic, and the surrounding angst tied back to the origins of the virus. It may seem like we, as a society, are beyond misguided criticism of this type, but recent times have shown that significant divides still remain, even if we’d prefer to think they didn’t.

These new badges are a small step in supporting minority-owned businesses, but they could play a big role in raising awareness, and fostering stronger support

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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