When Google first launched messaging within Google Business Profiles (formerly Google My Business), it was done through SMS, text messaging. Then Google removed the SMS portion...
Telegram’s Russia-born founder Pavel Durov said he was following Apple and Google, which “dictate the rules of the game to developers like us” – Copyright AFP/File...
Google seems to be testing a form of messaging between businesses and merchants that use Google Merchant Center. Google said in an email to some Google...
Despite governments and law enforcement groups in almost every country voicing their opposition to Meta’s plan to integrate all of its messaging tools, which will also...
“The first things we always want to think about in the customer journey are what the customer is doing and how they are interacting with us...
Great marketing copy doesn’t just sell a product, it builds a connection with the audience. The beauty of proper messaging is that by communicating either the...
Knowing your audience and what they want has always been a cornerstone of marketing, but the standard for modern, successful campaigns has grown to include what...
Have you ever tried to share a funny tweet with a few friends via Twitter DM, only to accidentally start a group chat? You’re not alone....
Facebook and its family of apps have long grappled with the issue of how to better manage — and eradicate — bullying and other harassment on...
WhatsApp, the Facebook-owned popular messaging app with more than 2 billion users, has been getting a lot of heat and losing users in recent weeks after...
