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How to Build an Email List from Scratch: 11 Incredibly Effective Strategies

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How to Build an Email List from Scratch: 11 Incredibly Effective Strategies

It costs more to attract a new customer than to keep an existing one.

Focusing on customer retention is a valuable long-term solution for increased revenue and sustainable growth, and building an email list will help you reach those goals. → Download Now: The Beginner's Guide to Email Marketing [Free Ebook]

Cultivating customer loyalty is not easy, but it is possible by continuing to offer valuable content. While there are many ways to do this, email marketing is one of the most powerful ways to reach your target audience — if done correctly.

We’ll explore:

Qualities of a Great Email List

Before setting out to build an email list, we’ll need to go over some best practices first. Here are a few qualities to shoot for creating and maintaining an email list. The list should be:

1. Permission-Based

First and foremost, your email list should consist of people who have willingly and explicitly given consent to receive emails from you. Never buy an email list. No one likes spam, so keeping with this basic principle ensures you’re following marketing compliance guidelines and maintain a positive reputation.

2. Accurate and Current

Email addresses should be valid and accurate. To make this happen, commit to regularly removing invalid or bounced email addresses to maintain deliverability and engagement rates.

3. Relevant to Your Audience

Subscribers should have a genuine interest in your products, services, or content. For best results, they should match your target audience who are most likely to engage with the emails you send out.

4. Contain Engaged Users

The best email lists have subscribers that actively engage with the sender — consistently opening, clicking, and responding to emails. These are the subscribers that are most likely to convert, share your content, and provide the most value over time.

5. Easily Segmented

A good email list should also lend itself well to segmentation. These segments can be based on demographics, interests, past purchases, engagement levels, or other criteria. This enables you to send targeted and personalized emails that will resonate with specific segments of your audience.

6. Growing

Your email list should see consistent growth. Try implementing strategies to attract new subscribers, such as lead magnets, social media promotions, or collaborations with other businesses.

7. Easy to Unsubscribe

While you may think it is counterintuitive to allow people to easily opt out of your emails, it’s actually good business. Think about it. No one wants to have to struggle and become frustrated trying to figure out how to unsubscribe from correspondence. Keep your unsubscribe button transparent and easy to locate.

Focus on building an email list that includes relevant and engaged subscribers, and regularly refine your email marketing strategies to improve your list’s quality over time.

How to Build an Email List From Scratch

1. Create a pop-up CTA (call-to-action) for each page of your site.

A pop-up might sound initially bothersome, but I’m not talking about those early 2000s pop-up that pop-up’s that promised you’d “Become a Model NOW”.

Instead, I’m talking about timed pop-up ads, or onsite retargeting. After a user spends a certain amount of time on your page, she can receive a pop-up relevant to the content on that page, or to her behavior. Examples include exit pop-ups, which appear when a user tries to leave the page, or scroll pop-ups, which appear after the user scrolls a certain percentage down the page.

how to build an email list example: pop-up cta

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Digital Marketer conducted a case study to determine the value of onsite retargeting. For one experiment in particular, Digital Marketer introduced a pop-up ad to returning visitors only, which appeared after a visitor spent 15 seconds on their site:

Digital Marketer ensured this pop-up didn’t show up if someone came to the page from the newsletter (in which case, they were already signed up), and also didn’t pop-up on a sales page (which could interrupt someone’s purchasing decision).

As you can see, Digital Marketer also took the time to offer meaningful content, a digital marketing toolbox, in their pop-up ad. With an impressive offer, your pop-up is no longer obtrusive or interruptive — it’s simply helpful.

Ultimately, their campaign generated 2,689 leads in two weeks, and increased their average time on page by 54%. Pop-ups aren’t always gimmicky, and if done right, you’re able to appeal to your visitor with quality content when and where they need it.

2. Create a personalized CTA for each blog or landing page.

HubSpot has found personalized calls-to-action have a 42% higher view-to-submission rate than calls-to-action that are the same for all visitors — that’s almost double your potential email subscribers.

It makes sense: the people who visit your blog post or web page are looking for something specific, so your CTA needs to meet those unique needs. For instance, if you’ve got a ton of traffic visiting your “List-Building Strategy” blog article, why not entice those people to subscribe to your email list by including a simple CTA like this: “Click here to download a free list-building toolkit.”

Of course, personalized CTAs only work if you have the resources to create that quality content in the first place, but that process doesn’t have to be expensive or time-consuming. Instead of a toolkit, you could also offer an ebook, a fun quiz, or an exclusive article from your CEO on list-building strategies.

If you offer content directly related to your visitor’s needs, your email newsletter won’t feel like a gimmicky advertisement. Instead, it will feel helpful and valuable — key principles for a long-term customer retention plan.

3. Use humor or sarcasm in your CTA’s “no, thanks” copy.

We’re so infiltrated with “Yes or No” web offers on a daily basis, we barely see them anymore. To increase your email lists, you might want to try injecting some personality into your CTA copy.

I always pause and laugh when I see a CTA with a small, “No thanks, I don’t want to lose weight,” button underneath a prominent “Yes, sign me up!” link. It reminds me there’s a person behind the button, and, while it’s meant to be a joke, it also incentivizes me to hesitate before clicking “no, thanks”. It’s easy to click “no” when the CTA is “sign up for more emails!”, but it’s a little harder to say no to losing weight or getting richer.

I was reading an Optimonk blog post recently, and this CTA popped up:

building an email list example: clever CTA

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I was all set to click “No” without another thought when I read the “my business isn’t important” part. It gave me pause, made me laugh, and, most importantly, made me reconsider my almost immediate decision to exit the offer.

4. Try a scroll box.

Timing is everything. Your call-to-action works best if you catch visitors when they are, in fact, ready to take action.

Figuring out when your visitor is ready to convert depends on your website viewers’ behavior, so you’ll want to conduct A/B testing to determine where you need to place your CTA. Does it work best towards the bottom of a blog page, when it slides out to the right, or does it get higher conversions at the beginning of the page, sliding out from the left?

Ultimately, it will vary depending on your page’s content and your viewers, but a scroll box is a subtle and useful option to help you catch your viewers when they’re most ready to convert.

5. Describe value in your CTA.

We’ve talked a lot about different formatting you might use in your CTA’s (including pop-up ads or personalized offers embedded in blog posts), but what about the language in the CTA itself? You can rely on more than humor and sarcasm to get clicks.

To optimize sign-ups, ironically, you don’t want to use the words “sign up.” Who wants to “sign up” or “subscribe” to more junk emails? Instead, you want to outline the value you can offer upfront, using language like, “Download,” “Featured”, “Exclusive,” “Access.”

For instance, you might write, “Download our exclusive e-book now,” and include an email subscription form, or, you might say, “Access all our exclusive offers.” Both of these CTAs make clear the value you’ll gain from providing your email address.

Your web viewers need to hear how your emails can offer unique and exclusive content that isn’t already available on your website. They want to believe your company is offering something special via email, or what’s the point?

6. Offer Incentives

Sometimes folks need a bit of persuasion to join your list, especially if they’re new to your brand. Offering incentives can really push visitors to sign up by offering them something in exchange.

This could take the form of a one-time discount, free shipping, or another exclusive offer of your choice. Whatever you choose, it should be time-sensitive and conditional so that visitors are encouraged to sign up right away.

7. Use a Referral Program

Word of mouth is not only a great promoter, but it can work wonders for expanding your email list. This strategy leverages your existing subscribers and their network — encouraging them to share your offers with their family, friends, and colleagues.

how to build an email list example: onnit referralImage Source

For this strategy to achieve its full potential you’ll need to offer your existing subscribers something in exchange for their assistance. This could be a discount or other exclusive offer. In the example above from Fitness company Onnit, customers get $20 for each person they refer. That’s a pretty sweet deal. 

8. Ask Visitors to Opt-In At Checkout

This is a simple strategy that I’m sure we’re all familiar with. You’re shopping online, find something you like and head to checkout to purchase. After you’ve entered all of your contact and payment information, there’s often a small checkbox right above the submit button that asks if you’d like to opt-in for emails.

You can easily recreate this in your checkout process, with a transparent opt in request at checkout. Remember it’s better to get signups the honest way rather than tricking visitors into handing over their information.

9. Gamify Signups

This may sound silly, but it works. Gamification can be a powerful tool in your marketing tool kit when used effectively. The good news is they don’t have to be complicated to boost your signups.

gamify cta example: optimonkImage Source

For example, if you’re an online retailer, you could use a spin the wheel type game (pictured above) where based on what they land on, they could “win” something. This could be a small discount, free shipping, or additional merchandise.

10. Pitch your email newsletter on your social media accounts and email signature.

You might not have a long list of email subscribers, but that doesn’t mean you don’t have a network. If you have a following on Twitter, a fan base on Facebook, or businesses you communicate with via email, why not use those firm and loyal connections to build an email list?

You might try pitching an email newsletter on your business’s Facebook, Twitter, or LinkedIn accounts. The people who follow you on those sites already know they like you, but they aren’t necessarily the same people who receive your newsletter. Give them the option.

If you’re uncomfortable pitching your email newsletter on social media, or if you don’t have a large following on any of your accounts, you could also include a link in your email signature — that link could go directly to your email newsletter, or it could be a link to a blog post or landing page with email subscription CTA’s.

You communicate daily with a diverse group of people via email, and when they get value from your personal emails, they might want the option to click a link and explore your company in more depth.

11. Create more landing pages.

HubSpot conducted research and found companies see a 55% increase in leads when they increased the number of landing pages from 10 to 15.

It makes sense: individual and personalized landing pages allow you to appeal to a wider demographic. Every person who visits your site needs something different, so the more landing pages you can create to answer each person’s individual concerns, the more sign-ups you’ll gain.

It’s like a restaurant menu. The more you can offer to cater to specific demographics, the more customers you’ll bring in. Someone could be looking for the best gluten-free pizza, while someone else might just want some good sushi.

With all of this information under our belt, it’s time to get started building that list. Luckily there are tools that can help you quickly do this.

Best Email List Builders

Now that we’ve discussed the most effective ways to grow your email list, here are a few tools that can help with the process. As mentioned previously, these tools should only be used to build a list of subscribers who have consented to receive email from you.

1. HubSpot’s Email Tool

Best for: Crafting email templates, designing landing pages and CTAs, and managing the customer lifecycle.

You’ll be happy to know there are solutions for growing your email list without breaking the bank. HubSpot offers both paid and freemium versions of its email tools to help you get started quickly.

Additional Marketing Hub capabilities include:

  • Landing page creation
  • Pop-up and stand-alone CTA form templates
  • All-in-one solution

With HubSpot, you can boost your open and click-through rates, tailor emails to recipients, and segment your list without design or tech help. It’s easy to use, intuitive design will have you mastering email lists and campaigns like a pro.

2. Mailchimp

Best for: Designing marketing campaigns for email and landing pages that convert.

Mailchimp is another option on the market that offers email tools that range from free to paid enterprise level. This tool comes with readymade email templates, scheduling tools, and email automation options.

Its premium offerings will help you focus on and extract the most value out of your most loyal subscribers.

3. Constant Contact

Best for: General email management and building lead generation landing pages.

Constant Contact is known as an all-in-one digital marketing platform, but it does offer a decent selection of email tools that can help your campaigns stand out and get more signups. This paid service allows users to quickly drag and drop selected images and template features into custom emails, run ahead full speed with readymade email templates, send automated welcome and abandoned cart emails, and analyze results with email tracking.

4. Get Response

Best for: Performing segmentation based on user behavior.

Get Response comes with what you’d expect from email marketing software with the added bonus of lead scoring and landing pages built into the platform. However, this platform is not as user-friendly as the others on this list and will require a bit of a learning curve to take advantage of all the software has to offer.

Features include:

  • Contact management
  • Automation and scheduling
  • Industry-specific templates
  • Reporting
  • Landing Pages and Lead Scoring

These advanced features do come at a premium, so if you’re looking to dive deep into segmentation you’ll need to upgrade from the free version.

5. Optimonk

Best for: Growing email, messenger, and SMS signups.

If you’re looking to upgrade your current marketing tactics for a more personal approach that gets leads, look no further than Optimonk. This platform has several integrations, including HubSpot, so chances are it will work with your existing CRM.

One of the standout features of this tool is its subscriber recognition tool which allows you to target pop-ups only for visitors that haven’t subscribed yet.

Features include:

  • Subscriber recognition
  • A/B testing
  • Optimized for mobile
  • CTA and email templates

Best of all they offer a free for forever option so you can build your list on a budget.

More Value, More Sign-Ups

When I think about the brands I like best, like J. Crew, Spotify, and SoulCycle, I know I’m not a loyal brand advocate because of their products alone.

I subscribe to J. Crew’s email list to get their “Flash Sale: Midnight” offers. I subscribe to Spotify’s newsletter to receive special promotions. And I subscribe to SoulCycle’s emails to hear about unique classes happening near me.

In short, I subscribe to their emails to get value.

If you’re starting from zero, building an impressive email list can feel like an impossible feat. With the strategies above, you too can cultivate a loyal email subscriber base by providing value — using email to attract better long-term customers.

Editor’s note: This article was originally published in November 2020 and has been updated for comprehensiveness.

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AFFILIATE MARKETING

How to Add Affiliate Disclosure for Each Blog Post Automatically

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How to add affiliate disclosure for each blog post automatically

Do you want to add an affiliate disclosure for each blog post automatically?

Affiliate marketing is one of the easiest ways to make money online. However, if you don’t disclose your affiliate links then you could end up in legal trouble.

In this article, we will show you how you can add an affiliate disclosure to all your WordPress blog posts.

Why Add an Affiliate Disclosure to Each WordPress Blog Post?

With affiliate marketing, you earn a commission every time someone clicks a referral link and makes a purchase. It’s a great way to make money online blogging with WordPress.

However, you must make it clear that your links are paid advertisements by adding an affiliate disclaimer. That just means posting a short notice explaining what affiliate marketing is, and that you get money from talking about the product or service.

Many countries have laws about failing to disclose paid endorsements. For example in the United States, you might get a fine from the Federal Trade Commission. You may even end up banned from reputable networks such as Amazon affiliates.

Even if you don’t get into legal trouble, customers who click on undisclosed affiliate links may feel tricked and stop visiting your WordPress website.

How to Add an Affiliate Disclosure to Each WordPress Blog Post

One option is to publish the affiliate disclaimer on its own page, as we do on WPBeginner.

The WPBeginner affiliate disclaimer page

You can then add a link to every page that features an affiliate URL. This may be a good choice if you have a longer disclosure and don’t want to distract from the post’s content.

If yours is short, then you can often add the full text of the disclaimer to every post.

An example affiliate disclaimer on a blog

No matter which option you choose, you can save time and effort by adding the affiliate disclosure automatically. Simply use the quick links below to jump straight to the method you want to use.

Pretty Links is one of the best affiliate marketing plugins that can automate all your affiliate activities, including adding a disclosure.

Pretty Links comes with an advanced auto-linking feature that allows you to enter the keywords or phrases that you want to turn into affiliate URLs.

Every time you type this word or phrase, Pretty Links will turn it into an affiliate URL automatically. Even better, if you have created a disclosure notice page, Pretty Links can also add a link to it in the post.

For example, if you add “MacBook Pro” as a keyword and then use that phrase in a new post, then Pretty Links will automatically turn “MacBook Pro” into an affiliate URL and add a link to your disclosure notice page.

An affiliate disclaimer, created using Pretty Links

Note: Pretty Links won’t insert the disclosure link if you only add affiliate URLs manually. It only works when a post uses automatic keyword linking.

To get started, you’ll need to install and activate Pretty Links. If you need help, then please see our guide on how to install a WordPress plugin.

Upon activation, go to Pretty Links » Activate. You can then add your license key to the following field: ‘Enter Your Pretty Links Pro License Key.’

Activating the Pretty Links WordPress plugin

You can find this information under your account on the Pretty Links website. After typing in this information, click on the ‘Activate’ button.

With that done, you’ll need to go to Pretty Links » Add New and then add the first link you want to manage using the Pretty Links plugin.

For detailed step-by-step instructions, please see our guide on how to cloak affiliate links on your WordPress site.

How to cloak an affiliate link in WordPress with Pretty Links

After that, click on the ‘Pro’ tab. In the ‘Keywords’ field, type in each word or phrase where you want to automatically insert this affiliate URL.

Simply repeat this process for all your affiliate links.

Adding keywords to the Pretty Links affiliate linking plugin

Every time it adds this affiliate URL, Pretty Links will also add a link to your disclosure notice.

The next step is creating the disclosure notice page that Pretty Links will link to. Simply go to Pages » Add New. You can then type in your affiliate disclaimer and add any categories or tags that you want to use.

An example affiliate disclaimer

When you’re happy with your disclaimer, publish the page to make it live. It’s a good idea to make a note of the page’s URL, as you’ll need it in the next step.

Once you’ve done that, simply go to Pretty Links » Options. Then, click on the ‘Replacements’ tab.

Pretty Links' auto-linking and replacement settings

Here, check the ‘Enable Replacements’ box if it isn’t already selected.

After that, check the ‘Link to Disclosures’ box. In the ‘URL’ box, go ahead and enter your affiliate disclosure URL.

Pretty Links Disclosure Notice

By default, Pretty Links will use ‘Affiliate Link Disclosures’ as your link’s text. However, you can change this to anything you want by typing into the ‘Text’ field.

You can also change where Pretty Links adds the affiliate disclaimer link. By default, it shows the URL at the bottom of the post, so it doesn’t distract visitors from the post’s content.

Another option is to add the disclaimer to the top of the post. This is where we include it on WPBeginner.

WPBeginner Disclosure Notice

This lets visitors know the post contains an affiliate link before they start reading, which is a good way to build trust with your audience. However, some people may see the disclaimer and decide not to stay on the page, which can increase your bounce rate.

You can also add the disclaimer to both the top and bottom of each post. This may be a good idea if you write very long posts, but most sites don’t need multiple disclosures per page.

To place the affiliate URL, simply open the ‘Position’ dropdown and choose Bottom, Top, or Top and Bottom.

Changing where an affiliate disclaimer appears on your WordPress website

Once you’ve done that, just scroll to the bottom of the page.

Then, click on the ‘Update’ button.

Saving your Pretty Links settings

Now, Pretty Links will add an affiliate disclosure link every time it auto-inserts an affiliate URL to your posts, pages, or custom post types.

Method 2. Add Affiliate Disclosure Using WPCode (More Customizable)

Sometimes you may want to add the affiliate disclosure to different areas of every blog post. For example, you might show the disclosure after you mention each affiliate product for the first time.

In this case, you can create a shortcode that adds your affiliate disclaimer. This gives you complete control over where the disclosure appears, without you having to type the entire text every single time.

A custom shortcode created with WPCode

The easiest way to create a custom shortcode is using WPCode. This plugin lets you add code snippets to WordPress without editing your theme’s functions.php file.

WPCode also helps you avoid common errors by performing smart code snippet validation.

There are lots of ways to add an affiliate disclosure using WPCode. Besides the shortcode method, we’ll also share an easy way to automatically add the disclaimer to every post, page, or custom post type.

The first thing you need to do is install and activate the free WPCode plugin on your website. For more details, see our step-by-step guide on how to install a WordPress plugin.

Upon activation, go to Code Snippets » Add Snippet.

Adding a custom code snippet to WordPress

This will bring you to the ‘Add Snippet’ page where you can see all the ready-made snippets that you can use on your site.

Since we want to add custom code in WordPress, hover your mouse over ‘Add Your Custom Code (New Snippet).’ Then, click on ‘Use snippet’ when it appears.

Adding custom snippets to WordPress

To start, enter a title for the custom code snippet.

This could be anything that helps you identify the snippet in the WordPress admin area.

Adding a title to a WPCode custom code snippet

We’re going to add a PHP snippet, so open the ‘Code Type’ dropdown and choose the ‘PHP Snippet’ option.

You can then go ahead and paste the following code into the code box:

function disclosure() {
    return "<p class="disclosure">This site may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links.</p>";
}

add_shortcode( 'disclosure', 'disclosure' );

You can use any text as your affiliate disclaimer, simply by editing the code above. For example, you might want to add a link in HTML to your affiliate disclosure page.

Once you’ve done that, scroll to the ‘Insertion’ section and make sure ‘Auto Insert’ is selected.

Auto-inserting custom code snippets in WordPress

Then, open the ‘Location’ dropdown and choose ‘Frontend Only’ since we only want to use this code on our site’s frontend, which is what visitors see when they visit your site.

You can also organize your snippets by adding tags.

When you’re happy with how the snippet is set up, scroll to the top of the screen and click on ‘Save Snippet.’

Saving your WPCode snippet

After that, you can make the code snippet live by clicking the ‘Active’ toggle.

Finally, don’t forget to save the change by clicking on ‘Update.’

Updating a custom code snippet in WordPress

Now you can add the affiliate disclosure to any page, post, or custom post type using the [disclosure] shortcode. For more details on how to place the shortcode, you can see our guide on how to add a shortcode in WordPress.

How to Automatically Display the Affiliate Disclosure with WPCode

With WPCode, there are lots of different ways to add an affiliate disclosure to your WordPress website, including automatically adding it to every post.

This can save you a lot of time and effort, since you don’t need to add the shortcode manually. However, the disclosure will appear in the same location on every page.

To automatically add the disclaimer, simply create a new custom code snippet by following the same process described above. However, this time open the ‘Code Type’ dropdown and select ‘HTML Snippet.’

Adding an HTML snippet to WordPress

You can now add your disclaimer in the code editor, complete with the formatting that you want to use. For example, here we’re adding a simple disclaimer as a new paragraph:

<p>This site may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links.</p>

Next, scroll to the ‘Insertion’ section and open the ‘Location’ dropdown.

You can now choose where this disclaimer should appear, such as ‘Insert After Post’ or ‘Insert Before Content.’

Automatically inserting an affiliate disclaimer

You can then go ahead and enable the snippet by following the same process described above. WPCode will now automatically show the disclaimer on every page, post, and custom post type, without you having to add the shortcode manually.

Method 3. Add Affiliate Disclosure Using Full-Site Editor (Block-Enabled Themes Only)

If you’re using a block-based theme like Hestia Pro, then you can add an affiliate disclosure to your theme’s blog post template.

This is a good choice if you want to show the exact same disclosure on every blog post. However, you won’t have the option to change the style or text on individual posts, so it’s not a good choice if you want to show different information on different pages.

To use this method, go to Themes » Editor in the WordPress dashboard.

Opening the WordPress full-site editor (FSE)

By default, the full-site editor will show your theme’s home template, so you’ll typically want to select a new template.

If you want to show the affiliate disclosure across your entire website, then we recommend adding it to the footer template part. 

However, if you just want to show the disclaimer on your blog posts, then click on Templates on the left-hand side of the screen in the Design section.

Adding an affiliate disclosure using the full-site editor (FSE)

The editor will now show all the layouts that make up your WordPress theme.

Simply click go ahead and click on ‘Single.’

Adding an affiliate disclaimer to a WordPress blog post template

WordPress will now show a preview of the template.

To edit this template, go ahead and click on the small pencil icon.

Editing a blog post template in a block-enabled WordPress theme

With that done, click on the blue ‘+’ icon in the top left corner.

In the search bar that appears, type in ‘Paragraph’ to find the right block. 

Adding a Paragraph block to a full-site template

You can now drag and drop the block onto the area where you want to show the disclaimer. 

Now, click on the block and type in your affiliate disclaimer. 

Adding text to a WordPress blog template

You may also want to change how the disclaimer looks. 

To change the font size, background color, and more, simply click to select the paragraph block. Then, select the ‘Block’ tab in the right-hand menu.

Styling affiliate disclaimers using the WordPress FSE block-based editor

You can now change the background color and text color, or make the disclaimer bigger or smaller using the settings in the right-hand menu.

When you’re happy with how the disclaimer looks, click on the ‘Save’ button.

An example of an affiliate disclaimer, created using the FSE

Now, if you visit any blog post on your affiliate website, you’ll see the disclaimer in action. 

We hope this article helped you learn how to add affiliate disclosures for each blog post automatically. You can also go through our guide on the best giveaway and contest plugins and how to create an email newsletter the RIGHT way.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.



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HOWTO'S

What a 500 Internal Server Error is, and How to Fix it

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What a 500 Internal Server Error is, and How to Fix it

No one likes opening a webpage and seeing a 500 internal server error message—especially when it’s on your own website.

The problem with seeing this is the mystery behind it: a 500 internal server error is a very general HTTP status code with no definitive clues as to what is causing it. 

If you’re seeing one now and are stumped, don’t worry. We can help you find what’s wrong, and what you need to do to fix it.

What is a Website Status Code?

Also known as a HTTP status code, these are a series of numbers that equates to a certain status of a webpage that you are currently viewing.

Whenever you visit a website, your browser sends a request to its server. The server then processes it, and sends back the resources needed to load whichever page you’re requesting. Attached to that is an HTTP header as well as a status code. 

If everything can load fine, that status code is a 200. If there’s something wrong, it could be a 500 status code.

Webmaster’s Note: This is part of our more comprehensive guide to Technical SEO, where I cover everything you need to know about crawlability, indexing, and page speed optimization, as well as helpful tips on how to troubleshoot common website errors. 

What are 500 Internal Server Errors?

The 500 Internal Server Error, also known as HTTP Error 500, is a server response that indicates an unexpected problem preventing the server from fulfilling the user’s request. 

In simpler words, it’s a general message from your server saying “There’s a problem, but I’m not sure what.” 

500 Internal Server Error

So if you’re seeing one now, then it is important to understand that the issue is not due to the user’s browser, internet connection, or device. Instead, the problem lies with the server that hosts the website. This server-side error can manifest in various messages, as different websites may display their own variations of the 500 error.

Here are some of the different variations of the 500 Internal Server Error:

  • 500 Internal Server Error
  • Internal Server Error 500
  • HTTP Error 500
  • HTTP Status 500 – Internal Server Error
  • Error 500 Internal Server Error
  • 500 Error
  • Temporary Error (500)
  • 500 – Server Error
  • The website cannot display the page – HTTP 500.

Causes of 500 Internal Server Errors

The generic 500 server error can be challenging to pinpoint, because it is a general error—it does not point to any specific cause from the get-go. This means you have to dig into your website to find the cause. 

But the good news is there are some likely culprits you can look at first:

  • Browser Cache: Clearing your browser cache can help resolve the issue by ensuring that you are accessing the most up-to-date version of the website.
  • Database Issues: Incorrect login credentials or a corrupt database can trigger a 500 error. Double-check that the credentials are correct and consider repairing or optimizing the database.
  • Corrupted Files: If the core files of a WordPress website become corrupted, it can lead to a 500 error. Restoring or updating these files can help resolve the issue.
  • Server and Disk Space: Issues within the server, such as running out of disk space or PHP memory limit exhaustion, can result in a 500 error. Contact your hosting provider to address these server-related issues.
  • File Permissions and .htaccess: Incorrect file or folder permissions, as well as a corrupt or broken .htaccess file, can cause a 500 error. Double-check these settings and make necessary adjustments.
  • Third-Party Plugins and Themes: Compatibility issues or errors within third-party plugins or themes can trigger a 500 error. Disable or remove these elements one by one to identify the problematic ones.
  • Malware infections: Malicious software can compromise your website’s functionality and trigger internal server errors. For example, if a hacker injects a piece of malicious code into your website’s files, it can disrupt the server’s operation and result in a 500 error.
  • Broken script injections: Hackers can inject malicious scripts into your website’s code, which may cause conflicts and result in internal server errors.

By understanding these potential causes, you can take the necessary steps to address them and resolve the 500 internal server errors. 

Troubleshooting 500 Internal Server Errors

To resolve 500 internal server errors and get your website back online, you could follow these detailed troubleshooting steps:

Clear Your Browser Cache 

Clearing your cache can resolve a 500 Internal Server Error

Before diving into complex troubleshooting steps, clearing your browser cache is a good starting point. By clearing the cache, you ensure that any previously stored data or cached versions of the website are removed, allowing for a fresh attempt at accessing the site.

This can be especially helpful if the error was caused by a previous version of the website being cached locally on your device.

  • Example: Let’s say you are using Google Chrome. To clear your browser cache, you would click on the three dots icon at the top right of the browser window, go to “More tools,” select “Clear browsing data,” choose a time range or “All time” option, and finally, click “Clear data” to remove the cached files.

Reload the Page 

After encountering a 500 error, it is worth waiting a minute and then attempting to reload the page. 

The error can be temporary if it occurs due to server overload or maintenance. By reloading the page, you give the server a chance to resolve the issue and send a proper response.

  • Example: You visit a news website and encounter a 500 internal server error while trying to access an article. Instead of immediately assuming a problem with your device, you wait for a moment and then press F5 or Ctrl + F5 to refresh the page. If the server overload was the cause, the website would likely be accessible again after the reload.

Check for Recently Installed or Updated Software 

If the 500 error persists, it is important to investigate whether any recently installed or updated software on your website may be causing conflicts. 

This could include plugins, themes, or any other website components that have undergone changes.

  • Example: You recently updated the content management system (CMS) of your WordPress website, and shortly after, you start experiencing 500 Errors. To troubleshoot the issue, you can compare the date of the CMS update with the start of the errors. If they align, it may indicate that the update caused compatibility issues or conflicts with other plugins or themes.

Check for Server-side Errors

Review your server’s error logs to identify any specific error messages or patterns. These logs can provide valuable insights into the underlying issues causing Error 500.

  • Example: A server error log indicating database connection failures may indicate a misconfiguration in your website’s database settings, leading to 500 internal server errors.

Review Error Logs

Check and review the server's error logs to fix an 500 Internal Server Error

Look for recurring errors or warnings that may indicate underlying issues. Correlate timestamps with user-reported errors if applicable to pinpoint specific areas of concern.

  • Example: If users consistently report a 500 error when submitting a contact form, reviewing error logs during those instances may reveal issues with the form submission script.

Identify and Fix .htaccess File Issues

Open the .htaccess file using a text editor and check for syntax errors or conflicting directives. Rectify any mistakes or consider renaming the file to regenerate it.

  • Example: A website experiencing Error 500 after adding rewrite rules to the .htaccess file may have introduced syntax errors that disrupt the server’s operation.

Address Script Injection Problems

Inspect your website’s files and code for any suspicious or unrecognized scripts. Remove any injected code and ensure that your website’s security measures are robust.

  • Example: If your website allows user-generated content and you notice unexpected scripts in certain posts or comments, it is possible that malicious users have injected their own code.

500 Error VS. Other 5xx Response Codes

Common 5xx Response Codes

If you’re seeing an error screen and none of these solutions worked, then you might be dealing with a different kind of 5xx error. 

To have a better understanding of the differences between generic 500 errors and other internal server errors, it’s essential to know the most common 5xx response codes:

  • 500 Error: This code indicates that the server encountered an unexpected problem that prevents it from fulfilling the request. It’s an unidentified issue without providing additional details.
  • 501 Error: A “not implemented” HTTP status code, it shows that the server is unable to execute the request. This may happen due to an inability to identify the request’s objective or insufficient power to fulfill it.
  • 502 Error: Known as a “bad gateway,” this response happens when an invalid response is detected by the server acting as a proxy or gateway. This means that the server received an invalid response from an upstream server, potentially indicating a problem with your server if you are using a web application firewall.
  • 503 Error: Happens when a service is unavailable, which can be triggered by server overload, maintenance, or even a malware attack. The server is unable to handle additional tasks at that moment.
  • 504 Error: A “gateway timeout” indicates that the server, operating as a proxy or gateway, was unable to identify the request within the specified time limit.
  • 505 Error: This error happens when the server cannot recognize the HTTP protocol used in the request.
  • 511 Error: An error for network authentication. This means that the server requires user authentication to access the requested resource.

How 500 Error Codes Can Impact Your SEO

Encountering frequent 500 internal server errors can have several negative implications for your website’s SEO:

  • User Experience and Rankings Internal server errors can significantly impact user experience, leading to a low engagement rate as visitors encounter a non-functioning website. User experience is a critical signal for search engines, as they aim to provide the most relevant and satisfying results to users. High bounce rates and decreased engagement can signal to search engines that the website may not be meeting users’ needs, potentially impacting its SEO rankings.
  • Crawling and Indexing – Search engine crawlers could also encounter Error 500 as they attempt to access and index website content. If search engines repeatedly encounter these server errors during crawling, they may interpret it as a sign of poor website maintenance or technical issues. This can result in difficulty for search engines in indexing and ranking the site effectively. It also means that fresh content updates or changes may not be properly discovered or reflected in search results.
  • Domain Authority and Reputation – A website that frequently experiences internal server errors can have a negative impact on its authority and reputation, both in the eyes of search engines and users. 

If a site consistently delivers a poor user experience due to server errors, users may lose trust and credibility in the website. Search engines prioritize user satisfaction and may accordingly adjust rankings for websites that consistently provide a subpar experience. That’s why I consider engaging in ongoing technical SEO a must for any webmaster or SEO professional.

How to Prevent 500 Internal Server Errors

To minimize the risk of future 500 Internal Server Errors, implement these preventive measures:

Regularly Update and Maintain your Website

Keep your content management system (CMS), plugins, and themes up to date to prevent conflicts or vulnerabilities.

Remove any unused or outdated plugins or themes that may create conflicts or security vulnerabilities.

  • Example: An e-commerce website should regularly update its CMS, such as WordPress, along with the associated plugins, to ensure that security vulnerabilities are patched and compatibility issues are avoided.

Implement Reliable Security Measures:

Install a reputable security plugin to protect your website from potential attacks and malware infections. Use strong, unique passwords for administrative access and enable two-factor authentication whenever possible.

If you’re using WordPress, here’s how to scan your WordPress site for better security and to prevent any malicious code.

  • Example: Utilize a security plugin that can actively scan your website for vulnerabilities, block suspicious IP addresses, and provide real-time alerts for potential threats.

Backup your Website Regularly:

Establish a regular backup routine to ensure that you have a clean copy of your website to restore in case of issues or errors.

Store backups in secure off-site locations or use a reliable backup service.

  • Example: Use backup plugins or backup your website manually by downloading both your website files and database, then store the backups on a secure cloud storage platform or external hard drive.

Key Takeaway

Encountering a 500 internal server error can be a frustrating experience, but by understanding its causes and following the troubleshooting steps outlined in this article, you can effectively resolve these issues and minimize their impact on your website and SEO

Prioritize regular maintenance, implement reliable security measures, and establish a backup routine to lessen the chances of having to deal with 500 Internal Server Errors.

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How to Launch a Newsletter on WordPress.com

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