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11 Conversion Copywriting Tips that Grew Our Revenue by 240%, According to Lately’s CEO

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11 Conversion Copywriting Tips that Grew Our Revenue by 240%, According to Lately’s CEO

As marketers, we write copy daily: For landing pages, social media posts, email newsletters, you name it.

And this content isn’t just supposed to sound pretty — it’s also supposed to be powerful enough to convert visitors into sales. In fact, as of 2022, over 60% of marketers measure the success of their content through sales. That’s no small feat.

If you’re stuck in a writing rut or unsure how to use conversion copywriting to increase sales, you’re in luck. Here, I sat down with Lately’s CEO, Kate Bradley Chernis, to discuss the 11 tips that enabled her and her team to grow monthly recurring revenue by 240%.  

But first — what is conversion copywriting, anyway?

What is conversion copywriting?

Simply put, conversion copywriting is copy with the ultimate goal of converting readers into buyers.

Conversion copywriting uses engaging and persuasive language to motivate readers to take a specific action.

Typically, the goal with conversion copywriting is to encourage readers to purchase a product or service. However, conversion copy can be used at all stages of the buyer’s journey, so conversion copywriting might be leveraged to inform buyers’ of their pain points, encourage them to sign-up for newsletters or future offers, or simply increase brand awareness.

Conversion copywriting ultimately falls under the broader topic of website conversion rate optimization (CRO) — or leveraging your website to effectively convert users across your homepage, blog, pricing page, and more. 

There’s a difference between conversion copywriting and SEO copywriting. As Chernis puts it, “As a startup founder, I’m in the business of turning customers into evangelists — because evangelists work for you for free. SEO is never going to get me there. Besides, SEO is reliant on you, the search engine user, to take all the action. But with conversion copywriting, I’m driving the conversation and have complete control over where it goes.”

SEO and conversion copywriting can coincide, but the biggest distinction is the goal you’ll have in-mind when creating the content: SEO copy is copy written with the intent of getting on page one of Google. Conversion copy, on the other hand, is written with the intent of keeping readers’ on-page once they find your content.

Consider, for instance, the following LinkedIn post by Chernis:

The piece uses engaging and active language to encourage viewers to join one of Lately’s live video Office Hours. While the content might not pass an ‘SEO-optimized’ test, it doesn’t need to — on social media, it’s more about standing out from the crowd through authentic, creative content.

Next, let’s dive into some of Chernis’ favorite copywriting tips, followed by a few impressive examples of conversion copywriting for inspiration.

11 Conversion Copywriting Tips, According to Lately’s CEO

1. Write like a boss.

The first – and perhaps most important — rule Chernis told me is to write with confidence.

She encourages writers to avoid words like need, think, just, probably, maybe, and possibly. Instead, be direct with your writing and ensure you’re getting your point across without superfluous details.

In the examples below, you’ll notice that the brands and influencers we’ve highlighted do a fantastic job of writing with confidence. Consider Uber, for instance — the car-sharing app’s homepage reads: “Get in the driver’s seat and get paid.” It doesn’t read, “Consider getting into the driver’s seat, and you just might get paid.” It’s direct, firm, and assured.

Confidence is key to making you feel empowered to write directly to your readers and encourage them to take action, without offering apologies or excuses.

2. Remove the phrase ‘check out’ from your vocabulary.

I’ll admit: I’m as guilty of this as anyone.

It can be incredibly easy to write ‘Check out’ when you’re encouraging readers to click on a link or read a blog post, but Chernis suggests using stronger action verbs instead to communicate the value of what someone will get by completing your CTA.

For instance, consider the difference between the CTA link “Check out how to optimize your landing pages here” and “Optimize your landing pages here”. The second one is much stronger, and likely more effective. 

3. Don’t bury the lede.

As writers, it can be tempting to create beautiful, long-winded introductions full of humor and imagery and metaphors. But as conversion writers, it’s best to get to the point.

Chernis told me, “There’s something about this ‘warming up to the point’ that we all suffer from, an incessant over-intro’ing. Some of it is out of politeness, but ultimately, you want to be direct and get to that point, lickety split.”  

4. Use negative calls-to-action instead of positive ones.

Chernis says, “The bad kid in all of us responds to this tactic.”

Consider how you might leverage negative calls-to-action instead of positive ones — for instance, rather than writing, “Remember to follow these rules”, try “Don’t forget to follow these rules.”

Negative calls-to-action work particularly well for B2C brands. As an avid online shopper myself, I can attest: Seeing ‘Don’t miss out on 10% off’ or ‘Don’t forget to purchase’ is often all the encouragement I need to buy.

5. Leverage ‘why’ and ‘because’.

Whenever possible, aim to use ‘why’ and ‘because’ to posit interesting, thought-provoking, open-ended questions and encourage your viewers to keep reading to find out the answer. 

As Chernis explains in her copywriting course with HubSpot:

  • ‘Why’ wants to be resolved; the reader expects ‘because’.
  • ‘Because’ resolves the ‘why’ and triggers reason, which is an ingrained cue for trust — key for compelling CTAs.
  • ‘Because’ at the start of the sentence creates pause.
  • ‘Why?’ gets the bonus visual of a question mark.

11 Conversion Copywriting Tips that Grew Our Revenue by 240

Consider the HubSpot blog post title, ‘Why your brand needs a strong visual identity’ — for some, this unresolved question will be enough to get them to click.

6. Use the royal we/you.

As Chernis told me, using ‘I’ too often can signify selfishness in a brand. By contrast, using ‘we’ and ‘our’ implies inclusivity and trust, and ‘you’ signifies empathy.

Take a look at the difference between “In this post, I am going to demonstrate five examples of copywriting” versus “In this post, let’s explore five examples of copywriting” or “In this post, we’ll explore five examples of copywriting.”

Feel the difference?

7. Read what you write out loud.

Oftentimes, one of the easiest ways to catch awkward or cumbersome writing is by reading it out loud. Reading your content out loud can help ensure you sound authentic, natural, and human.

Additionally, Chernis encourages writers to seek out different ways to say the same thing by leveraging synonyms. She says, “How can you say the same thing differently and do it in a way that cuts through the noise? We all get lazy, but as conversation copywriters, this is our challenge. Find a more interesting way. Open the thesaurus. And don’t just pick any other word; it has to be the right word.”

8. Write with your eyeballs.

When writing for conversion, consider how your writing looks on the page. Many prospects and visitors will skim through your content, so you want to make that easy for them to do.

Leverage spacing, numbers, exclamation points, question marks, percent signs, emojis, and more to make your content as digestible as possible.

9. Do unto others.

As Chernis puts it, “Having compassion is key. Don’t forget that the person on the other end is a busy, stressed human like you. Take the time to ensure that what you want to communicate will be understood as you intend it.”

Reading out loud is one effective strategy to ensuring your writing conveys empathy. Additionally, put yourself in the reader’s shoes often and ask yourself, ‘Would I click this link?’ ‘Would I find this helpful?’ ‘Would I enjoy this content?’

If you’re not passionate about it, your readers won’t be, either.

10. Write with a clear objective.

Conversion copywriting is different from other types of writing in one key way: You want people to take action as a result of your writing.

Which is why Chernis encourages writers to identify what action you want readers to take, and then work backwards from it.

For instance, on social media, Chernis says there are only two objectives: conversion (click) and reach (share). She says to get readers to share your content, you’ll want to appeal to their ego.

As she puts it, “Reshares are all about ego and the person sharing that content — so make those people look smart and interesting, and they’ll share your content; that’s why Gary V. will write ‘Be nice to others’ and everyone shares it … you want to give people something that will make them look cool to others.”

Additionally, Chernis told me the second action — click — always works with How-Tos and tactical content.

11. Dog-food your own marketing.

Finally, Chernis says successful conversion copywriting is about encouraging employees to share your message on social.

She says, “First and foremost, all of my employees are social beasts. That is a must. We also broadcast all of our Lately branded content on each of their personal social channels, because together, we’re stronger. We even have a Slack channel called #sharingiscaring, where every time someone evangelizes us on social, we drop the link in that Slack channel and my entire team is expected to boost it with likes, comments and re-shares. I might even share those links with other Slack groups or with my investors … because I’m an army of one. I rely on the help of other people.”

Chernis adds, “If your employees aren’t following and sharing your message, you’ve got bigger problems. They should be your biggest fans.”

How Lately Achieved 240% Monthly Recurring Revenue Increase from Copywriting Alone

When I spoke with Chernis about her copywriting tips, I was also curious about the results of her conversion copywriting efforts. Does conversion copywriting actually matter all that much to a business’ bottom line?

Turns out, it does. For Lately, conversion copywriting alone led to a 240% increase in monthly recurring revenue, and a 98% sales conversion rate.

Wondering how?

Chernis told me she does one public speaking or guest post every single day. When she’s done, she asks for the file and uploads the file into Lately, which uses artificial intelligence to transcribe the text and pull out one-liners that the AI knows will get the highest re-shares, likes, and comments.

Chernis says, “We don’t do any paid ads, cold calls, or cold emails. Instead, we repurpose all our content to the nth degree. Lately’s AI picks out which bits will get us the most likes, shares, and comments — it knows what our targets want to read, watch, or hear. We then consider those folks ‘warm leads,’ we either qualify or disqualify, and by the time we get them into a demo, we have that 98% sales conversion rate because those leads are hot.”

Ultimately, she told me you can do something similar even without the use of AI. It would just take longer, and you’d have to guess which bits to highlight.

The key is persistency and amplification of each branded message. 

kate bradley chernis on marketing with AINext, let’s dive into some conversion copywriting examples.

Conversion Copywriting Examples

1. Spotify

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Direct, and to the point.

Spotify sure doesn’t bury the lede with this one: “Get 3 months of Premium for free.” You know exactly what they want you to do (sign-up) and you know exactly what you’ll get for completing the request (3-months free). The focus is on you, the reader. This is an actionable, assertive, powerful example of strong copywriting.

2. Black Girl Sunscreen 

Start-to-finish, this caption is fun, engaging, and personal. It’s concise, but uses playful phrases (i.e. “no mess, no stress”) to connect with Instagram followers.

Additionally, this is an effective example of ‘writing with your eyeballs’. The caption is easily digestible, using sun emojis as bullet points and an arrow to draw attention to the “Available Now” CTA. 

3. Ann Handley

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Master-marketer/writer Ann Handley is no stranger to strong conversion copywriting. For instance, her newsletter subscription page is concise and informative: Telling you exactly what you’ll get in her newsletter, and even offering an empathetic “Unsubscribe whenever you want” — signaling Handley took the time to understand any concerns her readers might have when signing up.

4. Uber 

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I love this conversion path from Uber’s homepage: “Get in the driver’s seat and get paid.” The content doesn’t waste time on any benefits beyond the major one: financial gains as a result of signing up to drive for Uber.

Plus, Uber is smart enough to know why most prospects visit their website — to become a driver, explore Uber Eats, or get a ride – so they don’t waste their readers’ time on superfluous content.

5. Kate Bradley Chernis

Here, Chernis shows an authentic, human side while asking her LinkedIn followers to take action. In particular, notice how Chernis uses negative calls-to-action, i.e. “Learn what not to do” and “Plus all the reasons not doing it are costing you” to effectively convey her message and convince followers to join the live webinar. 

Now, it’s your turn.

It’s time for you to take these tips to bring your conversion copy to the next level. The end result is glorious: higher sales, better revenue, more customers, and through-the-roof conversions. It’s up to you to produce the content that will make this happen.

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Why We Are Always ‘Clicking to Buy’, According to Psychologists

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Why We Are Always 'Clicking to Buy', According to Psychologists

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A deeper dive into data, personalization and Copilots

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A deeper dive into data, personalization and Copilots

Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.

To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.

Dig deeper: Salesforce piles on the Einstein Copilots

Salesforce’s evolving architecture

It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?

“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”

Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”

That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.

“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.

Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”

Let’s learn more about Einstein Copilot

“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.

For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”

Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”

It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”

What’s new about Einstein Personalization

Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?

“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”

Finally, trust

One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.

“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”

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Why The Sales Team Hates Your Leads (And How To Fix It)

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Why The Sales Team Hates Your Leads (And How To Fix It)

Why The Sales Team Hates Your Leads And How To

You ask the head of marketing how the team is doing and get a giant thumbs up. 👍

“Our MQLs are up!”

“Website conversion rates are at an all-time high!”

“Email click rates have never been this good!”

But when you ask the head of sales the same question, you get the response that echoes across sales desks worldwide — the leads from marketing suck. 

If you’re in this boat, you’re not alone. The issue of “leads from marketing suck” is a common situation in most organizations. In a HubSpot survey, only 9.1% of salespeople said leads they received from marketing were of very high quality.

Why do sales teams hate marketing-generated leads? And how can marketers help their sales peers fall in love with their leads? 

Let’s dive into the answers to these questions. Then, I’ll give you my secret lead gen kung-fu to ensure your sales team loves their marketing leads. 

Marketers Must Take Ownership

“I’ve hit the lead goal. If sales can’t close them, it’s their problem.”

How many times have you heard one of your marketers say something like this? When your teams are heavily siloed, it’s not hard to see how they get to this mindset — after all, if your marketing metrics look strong, they’ve done their part, right?

Not necessarily. 

The job of a marketer is not to drive traffic or even leads. The job of the marketer is to create messaging and offers that lead to revenue. Marketing is not a 100-meter sprint — it’s a relay race. The marketing team runs the first leg and hands the baton to sales to sprint to the finish.

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via GIPHY

To make leads valuable beyond the vanity metric of watching your MQLs tick up, you need to segment and nurture them. Screen the leads to see if they meet the parameters of your ideal customer profile. If yes, nurture them to find out how close their intent is to a sale. Only then should you pass the leads to sales. 

Lead Quality Control is a Bitter Pill that Works

Tighter quality control might reduce your overall MQLs. Still, it will ensure only the relevant leads go to sales, which is a win for your team and your organization.

This shift will require a mindset shift for your marketing team: instead of living and dying by the sheer number of MQLs, you need to create a collaborative culture between sales and marketing. Reinforce that “strong” marketing metrics that result in poor leads going to sales aren’t really strong at all.  

When you foster this culture of collaboration and accountability, it will be easier for the marketing team to receive feedback from sales about lead quality without getting defensive. 

Remember, the sales team is only holding marketing accountable so the entire organization can achieve the right results. It’s not sales vs marketing — it’s sales and marketing working together to get a great result. Nothing more, nothing less. 

We’ve identified the problem and where we need to go. So, how you do you get there?

Fix #1: Focus On High ROI Marketing Activities First

What is more valuable to you:

  • One more blog post for a few more views? 
  • One great review that prospective buyers strongly relate to?

Hopefully, you’ll choose the latter. After all, talking to customers and getting a solid testimonial can help your sales team close leads today.  Current customers talking about their previous issues, the other solutions they tried, why they chose you, and the results you helped them achieve is marketing gold.

On the other hand, even the best blog content will take months to gain enough traction to impact your revenue.

Still, many marketers who say they want to prioritize customer reviews focus all their efforts on blog content and other “top of the funnel” (Awareness, Acquisition, and Activation) efforts. 

The bottom half of the growth marketing funnel (Retention, Reputation, and Revenue) often gets ignored, even though it’s where you’ll find some of the highest ROI activities.

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Most marketers know retaining a customer is easier than acquiring a new one. But knowing this and working with sales on retention and account expansion are two different things. 

When you start focusing on retention, upselling, and expansion, your entire organization will feel it, from sales to customer success. These happier customers will increase your average account value and drive awareness through strong word of mouth, giving you one heck of a win/win.

Winning the Retention, Reputation, and Referral game also helps feed your Awareness, Acquisition, and Activation activities:

  • Increasing customer retention means more dollars stay within your organization to help achieve revenue goals and fund lead gen initiatives.
  • A fully functioning referral system lowers your customer acquisition cost (CAC) because these leads are already warm coming in the door.
  • Case studies and reviews are powerful marketing assets for lead gen and nurture activities as they demonstrate how you’ve solved identical issues for other companies.

Remember that the bottom half of your marketing and sales funnel is just as important as the top half. After all, there’s no point pouring leads into a leaky funnel. Instead, you want to build a frictionless, powerful growth engine that brings in the right leads, nurtures them into customers, and then delights those customers to the point that they can’t help but rave about you.

So, build a strong foundation and start from the bottom up. You’ll find a better return on your investment. 

Fix #2: Join Sales Calls to Better Understand Your Target Audience

You can’t market well what you don’t know how to sell.

Your sales team speaks directly to customers, understands their pain points, and knows the language they use to talk about those pains. Your marketing team needs this information to craft the perfect marketing messaging your target audience will identify with.

When marketers join sales calls or speak to existing customers, they get firsthand introductions to these pain points. Often, marketers realize that customers’ pain points and reservations are very different from those they address in their messaging. 

Once you understand your ideal customers’ objections, anxieties, and pressing questions, you can create content and messaging to remove some of these reservations before the sales call. This effort removes a barrier for your sales team, resulting in more SQLs.

Fix #3: Create Collateral That Closes Deals

One-pagers, landing pages, PDFs, decks — sales collateral could be anything that helps increase the chance of closing a deal. Let me share an example from Lean Labs. 

Our webinar page has a CTA form that allows visitors to talk to our team. Instead of a simple “get in touch” form, we created a drop-down segmentation based on the user’s challenge and need. This step helps the reader feel seen, gives them hope that they’ll receive real value from the interaction, and provides unique content to users based on their selection.

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So, if they select I need help with crushing it on HubSpot, they’ll get a landing page with HubSpot-specific content (including a video) and a meeting scheduler. 

Speaking directly to your audience’s needs and pain points through these steps dramatically increases the chances of them booking a call. Why? Because instead of trusting that a generic “expert” will be able to help them with their highly specific problem, they can see through our content and our form design that Lean Labs can solve their most pressing pain point. 

Fix #4: Focus On Reviews and Create an Impact Loop

A lot of people think good marketing is expensive. You know what’s even more expensive? Bad marketing

To get the best ROI on your marketing efforts, you need to create a marketing machine that pays for itself. When you create this machine, you need to think about two loops: the growth loop and the impact loop.

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  • Growth loop — Awareness ➡ Acquisition ➡ Activation ➡ Revenue ➡ Awareness: This is where most marketers start. 
  • Impact loop — Results ➡ Reviews ➡ Retention ➡ Referrals ➡ Results: This is where great marketers start. 

Most marketers start with their growth loop and then hope that traction feeds into their impact loop. However, the reality is that starting with your impact loop is going to be far more likely to set your marketing engine up for success

Let me share a client story to show you what this looks like in real life.

Client Story: 4X Website Leads In A Single Quarter

We partnered with a health tech startup looking to grow their website leads. One way to grow website leads is to boost organic traffic, of course, but any organic play is going to take time. If you’re playing the SEO game alone, quadrupling conversions can take up to a year or longer.

But we did it in a single quarter. Here’s how.

We realized that the startup’s demos were converting lower than industry standards. A little more digging showed us why: our client was new enough to the market that the average person didn’t trust them enough yet to want to invest in checking out a demo. So, what did we do?

We prioritized the last part of the funnel: reputation.

We ran a 5-star reputation campaign to collect reviews. Once we had the reviews we needed, we showcased them at critical parts of the website and then made sure those same reviews were posted and shown on other third-party review platforms. 

Remember that reputation plays are vital, and they’re one of the plays startups often neglect at best and ignore at worst. What others say about your business is ten times more important than what you say about yourself

By providing customer validation at critical points in the buyer journey, we were able to 4X the website leads in a single quarter!

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So, when you talk to customers, always look for opportunities to drive review/referral conversations and use them in marketing collateral throughout the buyer journey. 

Fix #5: Launch Phantom Offers for Higher Quality Leads 

You may be reading this post thinking, okay, my lead magnets and offers might be way off the mark, but how will I get the budget to create a new one that might not even work?

It’s an age-old issue: marketing teams invest way too much time and resources into creating lead magnets that fail to generate quality leads

One way to improve your chances of success, remain nimble, and stay aligned with your audience without breaking the bank is to create phantom offers, i.e., gauge the audience interest in your lead magnet before you create them.

For example, if you want to create a “World Security Report” for Chief Security Officers, don’t do all the research and complete the report as Step One. Instead, tease the offer to your audience before you spend time making it. Put an offer on your site asking visitors to join the waitlist for this report. Then wait and see how that phantom offer converts. 

This is precisely what we did for a report by Allied Universal that ended up generating 80 conversions before its release.

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The best thing about a phantom offer is that it’s a win/win scenario: 

  • Best case: You get conversions even before you create your lead magnet.
  • Worst case: You save resources by not creating a lead magnet no one wants.  

Remember, You’re On The Same Team 

We’ve talked a lot about the reasons your marketing leads might suck. However, remember that it’s not all on marketers, either. At the end of the day, marketing and sales professionals are on the same team. They are not in competition with each other. They are allies working together toward a common goal. 

Smaller companies — or anyone under $10M in net new revenue — shouldn’t even separate sales and marketing into different departments. These teams need to be so in sync with one another that your best bet is to align them into a single growth team, one cohesive front with a single goal: profitable customer acquisition.

Interested in learning more about the growth marketing mindset? Check out the Lean Labs Growth Playbook that’s helped 25+ B2B SaaS marketing teams plan, budget, and accelerate growth.


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