MARKETING
31 Instagram Features, Hacks, & Tips Everyone Should Know About
Did you know you could schedule your Instagram posts in advance? Or optimize your bio to appear in the Explore tab?
There are countless lesser-known Instagram features, settings, hacks, and search options to help take your Instagram game to the next level. And we’ve compiled them all, here.
Whether you’re a recruiter looking to showcase your company’s culture, a marketer in the e-commerce industry, or an individual who’s just looking to use Instagram in the best ways possible, there are Instagram tips and features here for you.
Note: Before getting started, make sure you’re operating on the latest version of Instagram. At the time of publishing this guide, the latest version is 15.1.1 on iOS and on Android. Please also note that although this article might demonstrate each tip below using an iPhone or Android device, all items on this list are available for both operating systems and can be enjoyed using the same step-by-step instructions.
Table of Contents:
31 Hidden Instagram Hacks, Tips, and Features
Instagram Account Features
1. Add and manage multiple accounts from the same device.
Have a separate account for your dog? Don’t be embarrassed; stand by your puppy profile. In fact, whether it’s a pet account or a business account, you can add and manage this one right alongside your personal account.
Here’s how:
- From your profile, tap the gear icon. To find this icon on an Android device, you’ll first need to tap the three horizontal lines to the top right of your screen.
- Scroll to the very bottom and tap “Add Account.”
- Add your other account by username and password, and you’re all set.
To toggle between both profiles, hold down your profile picture in the navigation bar to view all connected accounts. You can also switch to a different account through the Settings page mentioned earlier. See what this screen looks like in the next Instagram feature, below.
2. See all the posts you’ve liked.
Ever wanted to see the posts you’ve Liked, all in one place? All you have to do is go to your own profile and click the “Settings” button in the top right — a gear icon on iPhone/iPad, and three dots on Android — then, click “Account”, and finally “Posts You’ve Liked.”
To un-Like any of the posts you’ve Liked, simply go to the post and deselect the “heart” icon below it. Don’t worry — the user won’t be notified that you’ve un-Liked the post.
3. Hide, delete, or disable comments on your posts.
Twitter may carry a more “anything goes” culture of commentary, but your Instagram is your domain — and it’s much easier to control who says what on your content. This is especially important if you manage a business account.
To Filter Comments by Keyword:
In the Instagram mobile app, navigate to “Options” and select “Comments.” From here, you can toggle on “Hide Inappropriate Comments” and even enter specific keywords you’d like the app to police within each comment.
To Delete Comments:
Tap the speech bubble icon below the comment you’d like to delete, and swipe lightly to the left over this text. Select the garbage can icon that appears to delete this post. You can also do this to your own comments.
To Disable Comments Entirely:
To clarify, you can’t turn off comments across your entire profile; you can only disable them for individual posts.
To do so, start posting an image on which you’d like nobody to comment. When you reach the page to add a caption, tags, and location, tap “Advanced Settings” at the very bottom. This will open a screen where you can easily switch on an option labeled “Turn Off Commenting.”
4. Clear your Instagram search history.
We swear — this blog post isn’t all about how to convince people you’re not an Instagram creeper. But many of us can relate to the desire to clear our online search history everywhere, including on this particular social channel. Luckily, you can.
To clear your Instagram search history, go to your own profile and click the “Settings” button (a gear icon on iPhone/iPad and three dots on Android). Scroll down and click “Security”:
Then, select “Clear Search History” at bottom of the screen, and then confirm by clicking the blue link, “Clear Search History”.
5. Add another Instagram account to your bio.
Perhaps your company has more than one Instagram account for different aspects of your brand. For instance, HubSpot has a verified HubSpot account, a HubSpot Life account, a HubSpot Academy account, and a HubSpot Partners account.
To draw awareness back to its main company page, then, HubSpot links to the @HubSpot account in its other account bios, like in @HubSpotLife’s account:
Fortunately, you have the option to include another Instagram account in your Instagram bio. To do so, simply type the “@” sign into your Bio, and then select the account you’d like to tag. Then, click “Done”.
Instagram Design Features
6. Add special fonts to your bio.
Here’s an Instagram bio hack that can truly make your profile stand out. You can already add emojis to the bio beneath your profile photo, but your keyboard limits your creativity right there.
Using a couple of basic third-party websites, you can copy over some more special fonts not often found in the Instagram community. Here’s how.
To Add a Special Font to Your Bio via Mobile:
Add a new font to your Instagram bio via your mobile device using a website like LingoJam. Open the site on your phone, type your desired bio text in the lefthand text box, and you’ll see the same bio text in different typefaces appear on the right.
Carry your chosen font over to your Instagram bio by tapping it and selecting “Copy.” Then, open your Instagram app, navigate to your profile, select “Edit Profile,” tap the “Bio” section and paste your chosen font into the empty field.
To Add a Special Font to Your Bio on Desktop:
If you’re editing your Instagram profile on your laptop or desktop, Font Space has a library of fonts you can download and copy into your bio in seconds. To do so, Find a font you like and select “Download” beneath the font’s sample image, as shown below.
Downloading this font will open a folder on your desktop where you can pull a “.ttf” file that carries the various versions of this font. The file will look something like the screenshot below.
Once you have this font copied to your computer’s clipboard, open your internet browser and log onto Instagram.com. Select “Edit Profile” and paste your downloaded font into your bio field. You can then edit the sample text that came with your font to write your new bio as you see fit.
7. Add special characters to your bio.
Not only can you customize your bio with a special font, but you can also add atypical characters that distinguish you or your brand — but that you wouldn’t find on your smartphone’s normal keyboard. These include §, †, or even ™ if your Instagram name features a trademarked product name.
To Add Special Characters From Mobile
Using your mobile device, install a free mobile app like Character Pad, which catalogs nearly every character and symbol you might need but won’t find in the 26-letter English alphabet.
Open the app and find the character you want to add to your Instagram bio. In Character Pad, you’ll simply double-tap the picture of your chosen symbol to paste it into a text box, as shown below. Then, copy this character to your phone’s clipboard. (For our purposes, I double-tapped the half moon icon.)
Once you have your symbol copied to your clipboard, open Instagram, navigate to your bio, and tap “Edit Profile.”
Hold down your finger on the field of your bio you want to insert your special character until “Paste” appears as an option, as shown below. Tap “Paste” and then “Done” you’ll be all set.
To Add Special Characters From a PC
You can also insert special characters and symbols through Instagram’s web client on a desktop or laptop computer. The easiest way is to use Microsoft Word’s “Symbol” insertion icon, as shown below.
Select your desired symbol or character and copy it to your computer’s clipboard. Then, navigate to Instagram.com and follow the steps above to paste your character into a particular part of your bio.
You might be tempted to simply Google search the special character you want, and at times it might work just as well as the steps above. But keep in mind not all special characters you copy from the internet are “clean” when you paste them into Instagram — some of them might become corrupted or not show up correctly.
8. Reorder filters to set your favorite filters at the front.
If you use Instagram a lot, chances are, you have a few favorite go-to filters, and others you never touch. To make editing photos easier, you can reorder the filters in your editing window.
To reorder filters, add a new post and begin editing it. When you get to the filters page, hold down on a filter you’d like to move, and then drag it to your preferred location.
9. Use Instagram as a photo editor (without having to post anything).
Perhaps you love Instagram’s filters and editing capabilities, but aren’t quite ready to post the photo to your account — right now, or ever. To use Instagram as a photo editor without posting anything, all you need to do is publish a picture while your phone is on airplane mode.
First, be sure you have “Save Original Photo” turned on in your Instagram settings.
Then, turn on airplane mode — see instructions in #5.
Next, follow the normal steps to post a photo to Instagram: Upload the photo, edit it, and press “Share.” An error message will appear saying the upload failed, but you’ll be able to find the edited image in your phone’s photo gallery.
10. Insert line breaks into your bio and captions.
When you write a caption in Instagram, you’ll see the keyboard doesn’t give you an option to press “Enter” or “Return.” The same is true for your bio. So how do all those people put line breaks in there?
It turns out that all you have to do is press the “123” key in the bottom lefthand corner of the keyboard, and the “Return” key will appear on the bottom right.
I know this tip sounds simple, but a lot of people miss it — myself included, until a colleague clued me in. We’ve seen some elaborate solutions out there for hacking through this problem, like writing the caption copy in another app, then copying and pasting it into Instagram. Thankfully, it’s much simpler than that.
Instagram Optimization Features
11. Optimize your Instagram bio to appear in the Explore tab.
Your friends, family, and coworkers might be your first group of Instagram followers, but growing your audience takes more than the people who already know you. One key way to do this is to get your profile to appear in Instagram’s Explore page.
The Explore page, accessible using the magnifying glass icon shown above, is a browsing page that sorts the entire Instagram community by topic and keyword. These include “Fitness,” “Style,” “Science,” and more.
Hashtagging your posts with these words can expose your content to the people browsing these topics, but you can also use them in your Instagram name and bio to promote your profile.
If Jane Doe is a marketing consultant, for example, she might want to make her Instagram name “Jane Doe Marketing,” rather than simply “Jane Doe.” Then, in her bio, she can include all of her specialties, such as “SEO,” “blogging,” “email marketing,” etc.
12. Drive traffic to an external website.
One of the biggest frustrations people have with marketing on Instagram is that clickable URLs aren’t allowed anywhere except the single “website” box in your bio. If you put a URL in a photo caption it’ll appear as plain text, meaning users would have to painstakingly copy the URL, open a web browser, and paste or type it in there.
One sneaky way to get people to visit your Instagram profile, which is where that one clickable URL is allowed, is to use your photo captions to encourage people to visit your profile for a link. Then, update that URL frequently to point to your latest blog content, YouTube video, product, or offer.
Check out the example from food magazine Bon Appétit below. This photo’s caption provides a text call-to-action to visit the user’s profile so you can click the link related to the post.
Then, in Bon Appétit‘s profile, you’ll see the link itself. Update this link frequently to point to your latest content or offer.
Plus, if you have a verified Instagram account, you can also add links to your Story. Read more about this feature here.
13. Sell products from Instagram using Shoppable Posts.
You might already know you can tag people in your Instagram posts as (or after) you post new content. Now, you can tag products — and direct your viewers to a product page to buy what they saw.
To Add an Instagram Business Account
You’ll need an Instagram Business account to publish shoppable posts. You can get one by selecting “Edit Profile” on your Instagram profile and tapping “Try Instagram Business Tools,” as shown below.
To Tag a Post With Products
Once you’ve launched an Instagram Business account, you’ll need to enable product tags to use them on a post that depicts a product. Navigate to your settings using the gear icon from your profile page, and select “Products.” Tap “Continue” and follow the prompts to connect a “product catalog” to your business profile.
With product tags enabled on your Instagram Business account, you can now upload new posts and tag your photo with products you find from your product catalog. Here’s what a shoppable post can look like:
Image via Instagram
14. Create an auto-complete quick reply for standard responses.
Responding to user comments and questions is incredibly timely, but fortunately, there’s a hack to streamline the process and make it more efficient. (Note: This only works on Instagram Business accounts.)
You can simply create a one-to-two word phrase that can act as your shortcut to a longer standard response you might send often. To do this, click “Business” in your Settings, and then “Quick Replies” — or, click the three-dot chat bubble icon on bottom of screen, and then click “New Quick Reply”.
Add a shortcut you can enter for the response. For instance, you might type “returnpolicy” as the shortcut for a longer response, i.e.: “Hey there. We’re sorry you don’t love your purchase. Fortunately, we permit 30-day returns, no questions asked. Please send us your order confirmation number to get the process started.”
Once you’ve added a shortcut, you can either type the shortcut “returnpolicy” into the comment box when you want it to auto-generate, or you can tap the three-dot chat Quick Replies bubble icon at the bottom of your screen to choose from a response you’ve created. (Read more about Quick Replies here.)
15. Pin your Instagram post to Pinterest.
Instagram doesn’t have a natural integration with many social networks (except Facebook, its parent company) for publishing Instagram posts to other social accounts.
But with respect to Pinterest, image-loving platforms stick together. Here’s a backdoor way to Pin your latest Instagram Story to Pinterest:
On the Instagram mobile app, tap a post to view it in full, then tap the three dots to the top-right of the image. Select “Copy Share URL” to attach the picture’s link to your clipboard.
Open the Pinterest mobile app — or download it; you’ll need it for this step — and navigate to your profile page. If you have the latest version of Pinterest downloaded, it might ask you as soon as you open the app if you’d like to produce the image from your clipboard.
If not, select the “+” icon to the top right to add a new pin, and you’ll see a menu of options where you can add your “Copied Link” to a new Pin or board on your profile.
Instagram Stories Features
16. Create a collection of saved posts.
In addition to being able to view all of the posts you’ve liked, Instagram also has an option to save or bookmark certain posts in collections that you create.
Start by going to your profile, and tapping the “Settings” icon at the top-right of your screen, and then select “Saved”:
Next, press the “+” button and name your new Collection.
Click “Next”, and select images from your “Saved” section.
To save photos for future collections, tap the bookmark icon below the post you want to add, as shown below:
Then, go back to your saved photos by following the previous steps.
You’ll see the photos you’ve saved — to add them to your Collection, select the Collection you want to add to, and tap “Add to Collection.” From there, you can add any of your saved photos.
17. Create Stories Highlights to show Stories for longer than a day.
Like in Snapchat, posts to your story only stick around for your followers to see for 24 hours. But sometimes, you have a story that deserves more daylight to be told.
That’s where Stories Highlights comes in, a feature by Instagram that allows you to save stories together in the same space on your profile page. If you ever wondered what that “New” button with the “+” icon was below your profile image, this explains it.
To make a Stories Highlight, tap this New option and select any number of past stories in your album:
Then, give it a cover photo and a name to display as its own Instagram Story on your profile page. You can remove Stories Highlights at any time by tapping and holding down this story.
18. Reorder Instagram Stories highlights.
The Highlights on your Instagram feed act as your brand’s portfolio — you can use Highlights to demonstrate your company’s values, showcase new products or services, or categorize various topics you post about frequently.
For instance, The North Face uses its Highlights section to highlight various initiatives that are important to the brand, including a section labelled “VOTE”, “Global Climbing Day 2020” and “Summer Basecamp”:
Since a user can only see the first four highlights when they first come across your feed, you’ll want to ensure your first highlights are the ones you’re most proud of. To do this, simply follow this trick:
1. Hold down the highlight you’d like moved to the front of this list and click “Edit Highlight” when the slide-up appears.
2. Next, find an image or video you’d like to add to the highlight. (Don’t worry — you’ll be able to delete this within 30 seconds, so you don’t need to choose one that will stay on the highlight.)
3. Click “Done” in the top right corner.
4. Now, your Highlight will be first in the list. To remove the image or video you just added, follow the above instructions and simply un-check the image you added. Your highlight will remain at the beginning of the Highlight reel.
19. Change your Instagram Highlights Icon without publishing it to your feed.
The image you choose for each Highlight should accurately depict what type of content users can expect to see if they tap the Highlight, so you’ll want to choose a compelling, engaging image.
However, if you have a design, logo, or image you’d like to use that isn’t in your Instagram feed, it’s still possible to make it the Highlight Icon.
To do this, click “Edit Highlight” (same as the step above):
Next, click “Edit Cover”. Scroll through your camera roll to find an image you like.
Once you choose an image from your camera roll, click “Done”. Your Highlight cover image is now an image you’ve never posted on your Instagram account:
20. Schedule posts in advance.
Instagram being a mobile app, you’re probably in a routine of taking photos and posting them to your Instagram Story on the fly. But, you can also pre-post them from your computer for a set day and time in the future.
This feature is available with a social media scheduling tool, as well as HubSpot if you have an Instagram business account. If you have this business profile, switch to it via the Instagram mobile app and follow the prompts to connect it to Facebook.
Depending on the social scheduling tool you use, you might not include this step. Once you’ve toggled to the right account, however, you’ll launch your scheduling tool, navigate to your current connected profiles, and see Instagram as an available integration.
21. Use ‘Type Mode’ to enhance your Instagram Stories.
Instagram Stories is a feature of Instagram that allows you to post ephemeral photos that show up separately from your profile and only last 24 hours. It’s a great function for helping like-minded users discover your profile on Instagram’s homepage.
But since its beginning, Stories have become quite creative, and it takes more than a pretty filter to stand out to your audience. Enter “Type Mode,” an option similar to Snapchat that gives you the power to caption Stories that need extra context to resonate with someone. Here’s how to use it:
1. Open Instagram Stories by swiping right from your Instagram feed. This will launch your smartphone camera. Then, take a photo or video and press the “Aa” icon to the top-right of your screen, as shown below:
This “Aa” icon will open Type Mode, where you have five fonts to choose from: Modern, Neon, Typewriter, Strong, and Classic. Here’s what a sample Story looks like with Modern font:
22. Post content from other users to your Instagram Story.
Although Instagram Stories are a great way to give your content exposure on your followers’ homepages, you might not always have something Story-worthy. In those times, you can share an inspiring post from someone else through your Instagram Stories. Here’s how:
1. Find a post you want to share in your Instagram Stories and tap the paper airplane icon, as shown below.
Instagram Account: @Freddysusa
This icon will open a screen allowing you to send this post to specific followers, or add to your Story. Tap the latter option, as shown below.
Tapping this option will automatically turn the post into an Instagram Story, which you can edit and design to your liking the same way you would any other Instagram Story.
Instagram User Preferences Features
23. Get notifications when your favorite people post.
Never want to miss an Instagram post from your favorite influencers again? You can choose to get a notification every time a specific user posts a new photo. All you have to do is turn on notifications for each user individually.
To turn on these notifications, visit a user’s profile, click the three dots in the upper right-hand corner of the post, click “Notifications” from the menu, and finally toggle on notifications for either posts or stories from the menu that appears.
Instagram Account: Jen Reed @thesisterstudioig
Want to turn post notifications off? Just follow the same steps. It’s important to note that you must enable notifications from the Instagram app in your phone’s settings — here’s how.
- To allow notifications on iPhone/iPad: Go to “Settings,” then “Notifications.” Choose “Instagram” and then turn on the setting to “Allow Notifications.”
- To allow notifications on Android: Go to “Settings,” then choose “Apps,” then “Instagram.” Select the option to show notifications.
24. Hide Photos You’ve Been Tagged In
When someone tags you in a photo or video on Instagram, it’s automatically added to your profile under “Photos of You,” unless you opt to add tagged photos manually (see the next tip).
To see the posts you’ve been tagged in, go to your own profile and click the person icon below your bio.
Next, click on an individual post (any in the group of tagged photos) and click “Edit” in the top right. Then, click “Manually Approve Tags”:
Then, to hide the posts you’ve been tagged in from other users, select the posts you’d like to remove from your profile, and when you’re done, tap “Hide Photos” at the bottom of your screen. When prompted, tap “Hide From Profile.”
This won’t remove the posts themselves from Instagram, but it will remove them from your profile, so you and others can’t access them.
25. Adjust your settings to approve tagged photos before they show up in your profile.
As we mentioned in the previous step, when someone tags a photo or video of you on Instagram, it’s usually added to your profile automatically. But, you can change your Instagram settings to enable manually selecting which photos you’re tagged in that show up on your profile.
To add tags manually, follow the same steps above to get to the photos in which you’ve been tagged, and click “Edit” at the top right of your screen. Tap “Tagging Options,” and select “Add Manually.”
You’ll still be notified when someone tags you in a photo. Once that happens, to manually add a tagged photo to your profile, tap the photo you were tagged in, then tap your username and select “Show on My Profile.” And if you’d rather it not be visible, choose “Hide from My Profile” instead.
26. Hide ads you don’t find relevant.
Instagram tries to show you ads that are interesting and relevant to you. You might see ads based on people you follow and things you Like on Instagram, or the third-party websites and apps you visit.
If you see sponsored posts you don’t find relevant, though, you can let Instagram know and slowly teach its algorithm what you like and don’t like to see.
To hide ads on Instagram, tap on the three dots to the right of a post labeled “Sponsored,” and choose “Hide This.”
From there, it’ll ask you to share why you don’t want to see the ad anymore.
You can also opt out of seeing ads based on sites and apps off of Instagram and Facebook from your device’s settings. Note that even if you choose to opt out of seeing these types of ads, you’ll still see ads based on your Instagram and Facebook activity.
- To limit ad tracking on an iPhone/iPad: Go to “Settings” and choose “Privacy,” then “Advertising.” From there, choose the option to “Limit Ad Tracking”
- To turn off interest-based ads on Android: Go to “Google Settings,” then “Ads.” From there, choose the option to “Turn off interest-based ads.”
27. Send photos privately to your friends.
Posting photos with all of your followers or with the public isn’t the only way to share content on Instagram. You can also share them with individual or multiple users, kind of like a Facebook message or group text message.
You can either send a new photo to friends, or send a photo that you or someone else has already posted.
To send a new photo privately, upload a photo and begin editing it, as you would when editing a new post. When you get to the “Share” page, tap the top where it automatically says “New Post,” but when prompted, select “Direct Message.” From there, you can pick and choose whom you’d like to send the photo to.
You can access your direct messages at any time by clicking the mailbox icon at the top right of your homepage.
To send an existing photo privately, start by opening the post you want to share — it can be your own or someone else’s, as long as the latter has a public account. Next, click the paper-airplane-like icon below the post, then select who you want to receive it when the “Send to” box appears.
User Search Features
28. Search Instagram users without an account.
As much as Instagram would like to see you ultimately create an account for yourself or your business, you can peruse the beautiful brands, people, and dogs that are waiting for you without an account to see if it’s worth signing up.
There are two ways to search for people on Instagram without logging in:
Entering a Username at the End of the Instagram URL
The first way to search users without an account is by using an Instagram username you already know, and adding it to the end of “www.instagram.com/.”
For example, if you were to start with our Instagram username — which is simply “HubSpot” — you can enter the following into your browser’s address bar: www.instagram.com/hubspot. This will bring you to our Instagram profile as well as the elusive search bar at the top of the page:
Once you’ve reached this page, you can use the search bar to the left of the “Sign Up” button to browse users who are already active on the platform.
Googling Them in an Instagram Site Search
A slightly “hackier” way of looking up users without an Instagram account of your own is to simply search their name in a Google site search. This means telling Google to only look up search terms on a website of your choice (in this case, Instagram).
To site search a user, open a Google search and type the following: “site:instagram.com [name of user].”
By keeping all the text prior to the brackets in your search bar, you can shuffle through names of people and businesses and Google will produce results that live only on Instagram. Here’s what a site search looks like for HubSpot, below. As you can see, Google produces our main profile, our culture-focused HubSpot Life profile, Instagram posts that include the #hubspot hashtag, and our HubSpot Academy Page.
29. Upload and browse video content on IGTV.
IGTV is one of the biggest new features by Instagram to date. This acronym, as you might assume, stands for “Instagram TV,” and it’s basically an Explore page just for users’ video content. The main benefits of IGTV? You can upload videos more than 60 seconds long, and you can create your own channel with, perhaps, a video series that can be broadcast across other video platforms like YouTube.
Navigate to IGTV by going to your Explore page and selecting “IGTV” at the top, as shown above. A page will appear featuring topics and videos by some of the most prolific IGTV video creators on the platform today.
As you view more videos, the topics you see on the IGTV homepage will begin to adapt to your interests and serve you more content around those interests. And, naturally, the same goes for your target audience.
Create an IGTV channel by tapping the “+” icon to the top right of your screen, as shown below:
With an IGTV channel created, you can then upload videos directly from your smartphone’s camera roll to your channel.
30. Look through pictures without accidentally liking them.
It’s pretty easy to learn how to like something on Instagram — so easy, in fact, that people do it accidentally: It’s just a quick double tap of the photo once you’ve entered its full view.
The thing is, it’s so easy to do quickly by mistake.
So, here’s a quick Instagram cheat for you: To look through someone’s photos without “double-tap paranoia,” scroll through Instagram feeds with your phone set to airplane mode. Without internet access, you won’t be able to Like a photo, even if you accidentally double-tap it.
The pictures won’t load in the first place if you start on airplane mode, though. You’ll have to go to the feed first to load the posts, then turn on airplane mode, then start scrolling.
When you reach the end of the first rows of posts and want to load more, simply turn airplane mode off, let more load, and then turn it on again. Cumbersome? Maybe a little, but it could be worth the paranoia mitigation.
- To turn on airplane mode on an iPhone/iPad: Swipe up from the bottom of the screen and click the airplane icon. Or, go to “Settings” and then “Wi-Fi,” and switch “Airplane Mode” on.
- To turn on airplane mode on an Android device: Swipe down from the top of the screen. Then, swipe from right to left until you see “Settings,” and then touch it. Touch “Airplane Mode” to turn it on.
31. Browse posts from certain locations.
One fun thing you can do on Instagram is browse photos and videos from a specific location, or taken near your current location. I like to do that when I’m planning a trip somewhere, or want to check out a new restaurant and scroll through the pictures taken there.
Here’s how to do both of these things.
To Browse Posts From at a Specific Location:
You can either search for a specific place, or you can click into a geotag on an existing photo.
To search for a specific place: Tap the magnifying glass icon at the bottom of your home screen, which will bring you to the general search page. When you click into the search bar at the top, four tabs will appear. Choose “Places,” and type in the name of a place. When you press “Search,” it’ll show you all the top and recent posts that were geotagged with that location.
To look at posts with a certain geotag: Go to the photo that’s geotagged with that location, and click the geotag. It’ll show you all the top and recent posts that were geotagged with that location.
Browse Posts Near Your Current Location:
Follow the same instructions above to get to “Places.” Tap the search bar, and select “Near Current Location.”
Choose which geotag you’d like to browse from the options that appear. Let’s say I chose to browse posts with the Museum of Science geotag. When I click “Museum of Science, Boston” on the menu, I’ll see the top and recent posts that were geotagged at that location.
How to Get Verified on Instagram
A verified badge (the blue check beside a celebrity or brand account name) tells users that you’re, in Instagram’s words, “the authentic presence of a notable public figure, celebrity, global brand or entity it represents”.
For instance, there are plenty of “Reese Witherspoon” fan pages on Instagram, but there’s only one real Reese Witherspoon account, as verified by the blue badge:
To request a verified badge, you must be a public figure, celebrity, or brand and meet certain requirements. If you’ve determined you fit Instagram’s criteria for verification, follow these steps to request a badge:
- Go to your profile (the person icon in bottom left corner).
- Tap the three lines in the top right corner.
- Click “Settings” > “Account” > “Request Verification”
- Fill out the form, including username, Full Name, Known As, Category, and government-issued phoot ID.
- When you’ve filled out all form fields, click “Send”.
It’s important to note, you won’t necessarily receive a verified badge if you request one. Learn more about what happens after you request a verified badge.
Instagram Features & Hacks
I might be biased, but Instagram is one of the most fun (and visually appealing) social apps around. And now, with these tricks, you can use it to an even fuller extent.
Plus, many of these features can help to enhance your brand’s presence on Instagram. Now, you know how to use the app more efficiently, to make sure you’re only tagged in photos you want to appear on your profile, and have even more ways to engage with the people by whom you’d like to be discovered.
MARKETING
Unlocking Hidden Revenue: The Inbox Retargeting Methodology
Page conversion rates have ALWAYS been a problem. The simple fact is most people don’t convert even on the most optimized pages.
What’s why traditional retargeting on ad networks has been so dang powerful. While retargeted leads come cheap, they still aren’t free. Worse, you’re back competing against your competition in the ol’ ad auction system.
For the last 6 years, I’ve been using a tactic called Inbox Retargeting to identify who lands on my key pages and directly reach out to them in their inbox.
No more ads. No more auctions. Just a targeted contact that showed they were interested, but didn’t quite take the leap yet.
Before I dive into the “What’s” and “How’s”, this tactic can only be used in the good ol’ US of A. If you aren’t in the states or don’t have clients in the states, you’re out of luck. Sorry!
How It Works
Inbox retargeting doesn’t take a lot of heavy lifting. I’ll share the strategy next but I wanted to start with some of the logistics.
DISCLAIMER: I am not a lawyer or coder, so keep that in mind if technical or legal questions pop up.
If you have a website, you have tracking scripts, e.g., GA4, the Facebook Pixel, Heatmap software, etc…
To get started with Inbox retargeting, you just need to be able to copy and paste two scripts on your site:
- A collection script: This fires and tries to identify the visitor
A suppression script: You’d fire this on your conversion confirmation pages, you don’t want people who converted to land in your Inbox Retargeting campaigns.
The tech works off of a database of contacts in the United States that are eligible for emails, so it’s completely above board with your ESP. However, you’ll want to do a few things before you start treating them like a regular member of your email list.
We initially tested this on one of our paid media campaigns. We already had a really strong campaign that we wanted to squeeze more leads out of…and boy did we.
We were driving traffic from Meta (Facebook for the OGs) to this landing page:
This page converts at 58%. Yeah, that’s a humble brag…deal with it.
Even with a 58% conversion rate, we’re still missing out on 42% of the traffic we’ve already paid for. That’s kind of a bummer.
After we added the collection script to the page, they were able to capture a lot more leads. The conversion rate jumped from 58% to a very sweet 87% – that’s a 50% increase!
That was the impact on a single page, that’s when we knew it was time to go bigger.
The Strategy
Most of the tools out there, whether it’s Retention.com or Customers.ai, are going to charge based on the number of contacts. So it can get pretty easy to burn through contact credits if you run the script on every page you manage, your site and your clients’ sites included.
That’s why you’ll want to make sure to select pages that capture intent versus targeting all of your traffic.
ID Key Pages
Here are some of the pages you should consider adding the collection script:
- Campaign Landing Pages – If you’re paying to send someone to a page, the referring source piqued their interest. If they didn’t convert, you’d definitely want to follow up.
- Product Pages – If someone is viewing this page they’re evaluating a particular product they were interested in.
- High Intent/Value Content Pages – This could be your pillar content on your blog pages, podcast pages, or your top level service pages.
- Registration Pages – This is a subset of a landing page, but if someone got all the way to a registration or sigh up page, they’re a prime candidate for outreach.
- Cart Pages – People abandon carts all the time. If you weren’t able to catch their details during checkout, this is an ideal opportunity.
Effectively it’s any page where you’re pushing a specific action. While the above pages are the pages to choose from, a homepage is acceptable but will require a little more finesse when you follow up.
Map to Email Campaigns
Now that you’ve identified where you’re going to identify leads, you’ll need to map it to your automation tool.
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Most tools have a direct integration with your email service provider, but worst case scenario you may have to pass the data through a no code integration tool like Zapier.
Once you’ve worked out the digital plumbing, you’ll want to follow up based on the page the contact was collected on. Here’s how you should approach follow up:
- For Campaign Landing Pages – Give them the specific asset. They were interested in it, you’ve got their contact information, just hand over the goods. This builds good will at the start of the relationship.
- Product Pages – Send over the details of the product or product category they were viewing. This could be as simple as a reminder or you could build goodwill with a special offer or coupon.
- High Intent/Value Content Pages – Send over some of your best content or freebies that move people to the next phase of the Customer Value Journey.
- Registration Pages – Treat these like an “abandoned cart” type of email and get them to take that next step.
- Cart Pages – Same as “Registration Pages” but it’s, you know, an actual abandoned cart reminder. Similar to the product pages you could entice them to come back with a deal or coupon.
- Homepages – If you do run these on the homepage, you’ll need to do more of a reintroduction then transition to showcasing your best stuff.
Email Structure
The initial message you send needs to have a very specific flow. There are four critical things that need to happen when they open up your Inbox Retargeting message.
First, remind them about who you are and how they know you. This can be as simple as a, “Hey, thanks for stopping by…” message. Have some fun with it.
Next, you need to provide highly specific value based on their browsing intent. If you get this wrong, they’re just going to file your message under SPAM.
After that, you’ve got to set expectations with what they’re getting and now you’ll be communicating with them moving forward.
And Finally, you need to give them an EASY OUT. These campaigns have our highest unsubscribe rate, but that’s because we outright ask people to unsubscribe if they don’t want any additional contact.
Once you’e gone through this, you treat them like one of your regular subscribers with all your fancy ascension automations, content emails, and promotional emails.
Here are the email stats from one of our PPC Campaigns:
With an average open rate of 53.87%, we know there’s a base line interest in the deliverable. The click rate is DANG good for messaging visitors who didn’t convert.
Sure the unsubscribe rate is a little high for this campaign, but that is intentional. We push them to opt-out in the first email so we don’t get dinged later with complaints.
The Payoff: An Additional 109k Last Year
I mean, who doesn’t want another cool 100 grand for adding a script to your website and writing a couple of emails? Here’s how the numbers work out:
Last year, we identified 3,714 leads using this method. IMPORTANT: When I was pulling these numbers, I realized we installed the code wrong on some pages and missed out on about another 2k leads…oops!
Our average lead cost was ~$7, so the leads themself were a $26,000 additional value. This alone would be a reason to use the tech.
BUT JUSTIN, did they convert?!
Yes!
We closed $36,000 in IPPC business from this lead source. For what we spent on those leads we’re looking at a 750% ROAS. Not too shabby.
The rest of the money we made was by selling this service to our clients. Since we run paid ads for clients, this method is a complete no brainer. We ran a pilot program and only offered this to a handful of clients last year, we averaged about 4k/month in sales.
We sold clients the leads at ~$2/lead for some of the niches we work in, that’s a steal.
If you decide to sell this you need to make sure the client knows these are lower intent leads and will require longer term nurtures. If you follow the email strategy I shared above, you’ll be good to go!
Protip: Charge for building the follow up sequence!
So that’s it! If you’re running your own business or are an agency owner, you’ve got to consider Inbox Retargeting. Though, I do have some bad news…
Not to be “Chicken Little” but this is starting to get way more attention, there are services popping out of the woodwork so this will become a table stakes method. So get ahead of this today.
MARKETING
What’s Media Mix Modeling? [Marketer’s Guide with Examples]
Have you ever felt in the dark when it comes to understanding the real impact your marketing dollars are having across multiple channels?
Determining where and how conversions are occurring is crucial in optimizing your budget to drive the most impact with your marketing budget. Media mix modeling (MMM) is an analytical approach used to gauge the effectiveness of various marketing channels in driving sales and conversions. This method allows us to decipher the true influence of advertising spend across diverse platforms by accounting for a myriad of factors, both within their control (like media channel spend, promotional strategies) and outside their control (such as economic conditions, competitor actions, and seasonal influences).
One of the key strengths of media mix modeling is its ability to incorporate long-term brand building effects alongside immediate sales impacts, offering a comprehensive view of marketing effectiveness. It helps in identifying which channels are most efficient, how different channels influence each other, and how external factors affect marketing performance.
Media mix modeling is a powerful tool for marketers seeking to optimize their marketing investments. By providing a holistic view of how various factors contribute to sales and conversions, MMM enables data-driven decisions that enhance marketing efficiency and business growth.
In this article, we explore how media mix modeling works, and how businesses can use analytics to drive smarter ad spend decisions.
What Is Media Mix Modeling?
Media mix modeling (MMM) is a type of analysis that measures the impact of media buys across multiple channels, showing the role various elements play in achieving a desired outcome—often a conversion or revenue KPI. With this information, marketing stakeholders are able to make specific adjustments to campaign spend to improve their progress toward reaching a given goal.
Media mix modeling can be used to address common brand marketing questions and pain points, including:
- Which of our marketing efforts are having the biggest impact on reaching our goals—or, more simply—what’s working?
- How big of an impact does seasonality have on our marketing performance?
- How closely is our performance tied to promotional efforts?
- Are shifting consumer trends negatively or positively impacting outcomes?
- Which specific mix of spend allocation drives the highest ROI?
- How will these channels likely perform in the future based on their optimized spend allocation?
“Media mix modeling is a top-down , privacy resilient approach that evaluates how historical media activity, promotions, pricing, seasonality, and uncontrollable factors—such as economic activity—impact key business outcomes such as sales revenue. MMM is a scientific approach to attribution in the sense that it applies statistical methods to analyze and interpret marketing data, providing a systematic understanding of how different marketing channels contribute to overall business goals in the broader context of the market. The quality of insights derived from MMM heavily depends on the quality and granularity of the data used.”
— Annica Nesty, Group Director of Marketing Science at Tinuiti
MMM leverages aggregate data, and can measure both online (digital) and offline (traditional) advertising channel performance, including (but not limited to): paid media channels such as social media channels, traditional print advertising, linear TV advertising, and other performance marketing efforts, organic media, operational factors like promotions, external factors like seasonality, economic conditions, outcome KPIs such as sales revenue, new customers, and conversions.
How Does Media Mix Modeling Work?
The MMM framework is a type of statistical analysis that uses statistical methods and econometric models such as a regression analysis. This econometric model helps analysts determine the strength of relationships between a single dependent variable and an array of independent variables.
Media mix modeling analysis measures the impact of your media spend today, and is also helpful in predicting the future outcome of your marketing investments on a given variable.
Example:
Let’s assume a scenario where our target metric, or dependent variable, is revenue, a critical indicator of business success. We aim to dissect the influence of various marketing initiatives on this revenue. These initiatives, our independent variables, encompass a diverse array of digital advertising campaigns, including those run on TikTok, Instagram, Snapchat, as well as broader Display and Streaming platforms.
The number of independent variables under scrutiny does not dilute our core objective. The mission is to measure the relationship between the marketing endeavors and the revenue they generate. This involves not only identifying the direct contributions of each campaign to revenue but also understanding the nuanced interplay between them by observing how changing aspects of those independent variables impacts the chosen business outcome
What can MMM Measure?
When using MMM to assess campaign success, marketers should leverage statistical methods and econometric models to get the most accurate picture possible. Data quality is essential in achieving an accurate media mix analysis, so take any needed time to clean your data before using it in your analysis.
Key elements an MMM equation can measure include:
- Base and incremental sales volume impact
- Channel effectiveness and return on investment
- Marketing spend saturation
Media Mix Modeling vs. Data-Driven Attribution Modeling
Like media mix modeling, attribution modeling also studies the efficiency of marketing strategies — but there are important differences.
Attribution modeling is a general term that refers to tracking engagement to better understand how specific tactics drive action at the user level. This modeling works well for analyzing specific customer touchpoints, focusing on elements like how a consumer converted, which creative on which channel led to that conversion, and what the expected ROI could be if more ad budget were shifted to that channel.
Media mix modeling takes a higher-level, more comprehensive picture. This modeling isn’t designed to measure user-level engagement like impressions and clicks, rather its primary function is measuring the impact of an entire touchpoint on specific marketing objectives.
Data-driven attribution modeling and MMM each have their own set of strengths. It’s not a matter of one being better than the other, rather one being better-suited to different types of marketing analysis.
For example:
- The precision of the data-driven attribution: Let’s assume you want to invest more spend in a social ad campaign during the holiday season. While MMM is an option for determining where to allocate those dollars, data-driven attribution excels in dissecting the intricate customer journey, offering a microscopic view of user interactions. For instance, if you’re keen on understanding the exact value of a single click from your social media campaign, Data-Driven Attribution can illuminate the path.
- The holistic perspective of the media mix modeling: Media mix modeling, can consider the impact of offline actions and initiatives. Unlike the more narrowly focused attribution models, which might overemphasize the first or last touchpoint, MMM assesses the collective impact of all channels over time. This makes it an indispensable tool for strategic planning and long-term investment decisions in your marketing portfolio.
“Attribution modeling is based on a bottom-up approach while media mix modeling takes a top-down approach. Media mix modeling provides a long-term view of the marketing ROI of media activity, while attribution modeling evaluates individual-level activity to provide a short term view of marketing ROI.”
— Annica Nesty, Group Director of Marketing Science at Tinuiti
Why Does MMM Make Sense for a Post-cookie/Post-IDFA World?
In the post-cookie and post-IDFA landscape, where privacy concerns and regulatory changes limit access to individual user-level data, media mix modeling has become a pivotal analytical tool. MMM’s emphasis on overall marketing spend allocation and its proficiency in establishing cause-and-effect models, address the challenges posed by the diminishing availability of explicit conversion information, providing marketers with a privacy-respecting and insightful approach to navigate the evolving digital advertising ecosystem.
An Example of Media Mix Modeling
With the right media mix model, a business can measure their past marketing performance to improve future ROI by optimizing the allocation of the media budget by channel and/or tactic, including: traditional and digital media channels, promotions, pricing, competitor spend, economic conditions, weather, and more.
Example:
An international ecommerce brand wanted to forecast their second-half of the year and create an optimal media mix to make their marketing dollars work smarter. A combination of client data, marketing data, and machine learning were required to create a powerful, custom media mix model.
To build the model, the business used 2+ years of digital marketing and revenue data, analyzing it by market, tactic, and day. The data was then used to create model to assess future spend showing how changes in investment across channels could impact revenue and sales.
The full digital media mix model gave the ecommerce brand a detailed analysis of where to optimize their spend across all digital marketing channels.
One recommendation was to shift dollars away from social—which historically had been at or near 30%—to paid search. This recommendation came with another layer of insight: The brand realized they were overinvesting in awareness campaigns, and needed to invest more heavily in capturing current demand during the 2nd half of the year.
Results: Working with a robust media mix model, the brand was able to break down how much media spend was needed by each channel in order to achieve the 30% YoY revenue goal they targeted.
The Benefits & Challenges of Media Mix Modeling
MMM helps you accurately connect all the dots, leveraging (ideally) a wealth of provided data, to understand how disparate aspects of marketing campaigns work together in helping you reach your business goals.
Benefits of Media Mix Modeling
The benefits of MMM are multifaceted, offering marketers a strategic edge in navigating the intricacies of their advertising efforts. Let’s dive into each benefit in detail…
Omnichannel Campaigns: MMM excels in providing insights for omnichannel campaigns, allowing marketers to understand and optimize the impact of their initiatives across various channels. This capability is crucial in today’s interconnected digital landscape, where consumers engage with brands through diverse platforms.
Improved Oversight Over Media Spend Impact: MMM provides a comprehensive view of the impact of media spend, enabling marketers to assess the effectiveness of their investments. This improved oversight ensures a clearer understanding of how each component of the media mix contributes to overall campaign success.
Media Spend Optimization: With MMM, marketers can optimize their media spend by identifying the most impactful channels and touchpoints. This data-driven approach allows for strategic adjustments in budget allocation, ensuring that resources are directed towards the avenues that yield the highest return on ad spend.
Effective Targeting of Audiences: MMM’s analysis helps in refining audience targeting strategies. By understanding which elements of the marketing mix resonate most with specific demographics, marketers can tailor their campaigns to effectively reach and engage their target audience segments.
Forecasting with Certainty: One of MMM’s strengths lies in its ability to forecast results with a high degree of certainty. This forecasting capability empowers marketers to make informed decisions based on predictive analytics, aiding in long-term planning and goal setting.
Reduced Reliance on Personally Identifiable Information (PII): MMM minimizes the reliance on personally identifiable information for analysis. This is especially crucial in an era where privacy concerns are more important than ever.
Media mix modeling is a comprehensive and powerful tool, offering a range of benefits that contribute to a more effective, data-driven, and privacy-conscious approach to marketing strategy and decision-making. While there are many benefits to MMM, there are challenges as well. Let’s look into common challenges of MMM in our next section.
Challenges of Media Mix Modeling
MMM grows increasingly complex as the media landscape becomes more fragmented, and the customer journey more personalized. Whereas in the past, advertisers may have wanted to measure something as simple as the impact of a print ad in a Cleveland newspaper, today’s consumers are exposed to brands in a wide variety of locations and formats, from a subway transit poster to a Sponsored post on Instagram.
Working with high-quality data is important in any measurement initiative, but for MMM to work effectively, it also needs a lot of data to build a reliable model. For example, if you wanted your model to consider the performance impact of seasonality, it would ideally need at least three full seasons (three years) of data to consider in its analysis.
This makes media mix modeling a ‘long game’ initiative with infrequent reporting by its nature. Brands and advertisers who are more accustomed to daily or weekly updates may struggle with ‘waiting out’ the analysis.
Because it’s not designed to make considerations based on user-level data, instead providing aggregate insights, media mix modeling offers limited insights on brand impact, personalized targeting, and customer experience. However, advanced models are available that can provide highly granular insights, but traditional MMM provides aggregate insights.
Common Misconceptions About Media Mix Modeling
Media mix modeling, like many other analytics solutions, has also become a marketing buzzword that has generated its fair share of misconceptions.
Here are a few of the most common misconceptions around media mix modeling.
Media Mix Models Are Not Transparent
With large datasets and statistical analysis involved in media mix modeling, the methods behind the technique have been critiqued for their obscurity. If there is no perceived transparency in the process, how does a brand know if its media mix model is really accurate?
Any organization specializing in media mix modeling should provide a transparent approach, with deliverables such as outlines, milestones, and performance reports. Additionally, you may want to consider partnering with an agency that truly understands how media mix modeling aligns with your needs and expectations. Every business is unique and each media mix model is based on multiple factors.
Media Mix Models Do Not Provide Real-time Data
Today, results are often measured by the timeliness of their delivery, with the current digital marketplace allowing for almost instantaneous real-time data. Media mix models do actually provide compelling real-time marketing insights, perfect for evaluating new campaigns, new competitors, and assessing pricing actions or changes in promotional strategies.
A powerful partner in media mix modeling will provide sophisticated tools and real-time approaches to satisfy your business performance assessments. Your partner should also be able to provide forecasting, simulation, or AI- and machine-learning-integrated models to suggest future movements.
Media Mix Modeling is Biased to Offline Channels
Though media mix strategies do integrate and consider offline channels in their approaches, media mix modeling also considers all digital channels — including display, email, paid search, social, and more. Remember—it’s considering your media mix. If that includes ten different channels and you provide enough high-quality data for each, they will all be considered in your marketing mix analysis.
In fact, as customers have become more intertwined with digital channels, media marketing models have adapted to go even deeper into the analyses provided by those channels’ respective insights to support better budgeting choices and customer segmentation reports.
Conclusion: MMM Closes the Loop on Marketing Performance
In an ever-evolving digital landscape, MMM’s adaptability to the post-cookie/post-IDFA world positions it as an essential tool for marketers. As businesses seek to connect the dots, leverage data, and make strategic decisions, MMM is a crucial ally in the dynamic realm of mixed media advertising.
“At Tinuiti, we leverage measurement best practices such as MMM and incrementality to understand media effectiveness, predict future outcomes, create deeper insights, analyzing what-if scenarios to provide recommendations that optimize media performance. This helps brands understand what channels they should be investing in, how they should shift budgets (media mix), creating a high-level view of what channels are driving overall sales and ROI. Our goal here is to deliver growth for our clients by maximizing the return on investment through best in class measurement”
— Annica Nesty, Group Director of Marketing Science at Tinuiti
At Tinuiti, we know, embrace, and utilize MMM. Our Rapid Media Mix Modeling sets a new standard in the market with its exceptional speed, precision, and transparency.
Our proprietary measurement technology, Bliss Point by Tinuiti, allows us to measure what marketers have previously struggled to measure – the optimal level of investment to maximize impact and efficiency. But this measurement is not just to go back and validate that we’ve done the right things. This measurement is real-time informing what needs to happen next.
Curious about how we can tailor strategies to hit your unique marketing bliss point, including Rapid Media Mix Modeling? We’re eager to chat. Contact us today for details.
MARKETING
Email Ready to Send? Make Sure to Tick These Things off First!
Designing and developing an email campaign is a complex mechanism; a few things will inevitably escape your attention during the process. So, before you hit that send button, you must draw up a foolproof checklist to ensure every single component in your campaign is in its rightful place. Wondering what an ideal pre-flight checklist looks like? We’ve carefully compiled everything necessary in this blog. Read on to find out!
Subject Line and Pre-header Text
A subject line can make or break your emails. It’s the first thing about your email that reaches the audience, and if it fails to hit the right notes, you’ll have a tough time convincing your subscribers to engage with your emails.
What makes a subject line tick, you ask? Let’s take a look!
- Your subject line should prioritize an economy of words; this will help you on two accounts- firstly, a crisp and to-the-point subject line increases your probability of catching the reader’s attention. Secondly, longer subject lines run the risk of being clipped on mobile devices, thereby spoiling the subscriber’s user experience. By keeping your subject lines concise, you eliminate this possibility.
- Ensure your subject line clearly explains what readers can expect upon opening the email. The more guesswork your subject line demands of readers, the less likely they are to open your email.
- Steer clear of using words that might be considered spammy. With email filters becoming more and more sophisticated, usage of any sort of contentious term in your subject line will result in ISPs flagging your email as spam.
- Personalize your subject line. In a climate of increasingly crowded email boxes, personalization is one technique you simply can’t afford to overlook.
Besides fine-tuning your subject line, you also need to pay attention to your pre-header text. Building upon the context provided by your subject line, pre-header texts give readers an additional nudge to open their emails. Two crucial things that you must keep in mind while curating your pre-header texts are:
- It must exist only as an extension of your subject line; it must not try to introduce any new ideas on its own.
- It must be mobile-optimized.
Broken Links
Given that the links embedded in your email eventually facilitate a conversion, it is imperative that you thoroughly evaluate their health prior to delivering your emails. Broken links aren’t just bad for business; they also spoil a subscriber’s user experience.
Here are a few things you must check after embedding a link in your email:
- This might sound trivial, but do check if the link you have inserted is the one you intended to or not; the only thing perhaps worse than having a broken link is having an irrelevant one.
- Check that the link is redirecting the user to the desirable destination.
- If the download of a resource is supposed to be triggered by clicking the link, check if that’s functioning properly; you wouldn’t want subscribers clicking umpteen times on your link only for it to return nothing.
Accessibility
Apart from acing your content and design, you must also work towards making your email campaigns accessible; people making use of assistive technologies must be able to engage with and comprehend your emails in an absolutely hassle-free manner.
Given below are a few measures that will help you make your campaigns accessible to all:
- Organize your email content. Break down long paragraphs into small sections of 2-3 lines. Use bullets and subheadings wherever necessary. This will make it easy for assistive technologies such as screen readers to parse through your content.
- Write descriptive alt texts for the images you’re including. Besides improving accessibility, alt texts also enable search engines to crawl your page more efficiently, thereby boosting your SEO.
- Use semantic markup; this will help screen readers navigate your emails in a smooth fashion.
- Try to stick to a single-column layout while designing your email template.
This email from AllTrails is an ideal example of an accessible template.
Inbox Preview
Different email clients render emails differently, even if only slightly. Hence, before sending out your emails, you must preview them across different environments and clients to check if they appear as desired. If you are designing your email for dark mode, too, it becomes that much more important to preview it before delivering.
Wrapping It Up
For your email campaigns to be able to drive maximum impact, they must be free of blemishes of all kinds. We hope the pre-flight checklist we shared above proves to be of help to you when you sit down to create your next campaign.
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