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AI and the Future of Design: Is There Still a Future in Graphic Design?

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AI and the Future of Design: Is There Still a Future in Graphic Design?

From $5 logo designs to websites like Canva to artificial intelligence is there still a future in graphic design?

Is Artificial Intelligence Taking Over the Design Industry? 

Artificial Intelligence is rapidly changing the landscape of the design industry as we know it. Many creatives believe that it’s just the beginning of the end for designers, and that mindset of resistance to this technology will leave you in the dust if you are slow to adapt. 

For over a decade stock websites have been giving creatives a shortcut to the creative process, eliminating hours and hours of creating basic design elements like photos, videos, and illustrations from scratch.

Yet you never hear anyone talking about how stock websites are ruining the design industry, so why is that? 

The truth many of us hate to admit is that time is the most valuable thing that we possess as human beings; it’s a finite and limited resource that we can’t create more of.

Here’s a great example: Imagine if you had to create every font, photo, or illustration from scratch- would you charge your client more money and would the quality of your design improve?

The answer is clearly no, based on the fact that millions of dollars are being generated by creatives just in the stock graphics niche alone. So, why should AI be any different? 

I’m not here to debate the morals and ethics of AI- I want to talk about facts and how we can use AI as a tool to streamline the design process, save ourselves time, and give our clients the best end result possible.

The people that adopt this technology first and use it properly will become “pioneers” in the design industry, using a technology that will only continue to grow and evolve in good and bad ways whether we like it or not. 

Those of you who stay rooted in your limiting beliefs about AI being bad for the design industry will stay exactly where you are now or even worse, move backwards.

Like the famous quote by William S. Burroughs says “When you stop growing you start dying.” I’m not saying that it’s not going to be uncomfortable but change never is and you either adapt and evolve or you resist and regress. 

Breaking the Time Barrier 

When I started my career as a rookie graphic designer in 2005 we did not have stock graphics like we have access to now.

In fact, the only thing we did have was clip art and it was terrible! I was designing on MS paint because there was no way I was going to be able to afford an iMac. Everything I designed was from scratch and my idea of stock images was Google Images which at the time I had no clue was unethical. 

It wasn’t until I learned about Photoshop, thanks to my brother, that I stopped using paint to design flyers and logos. I spent thousands of hours of my life downloading countless images from Google and photoshopping all types of designs and graphics, mostly for print, like business cards, flyers, and brochures.

I did it out of necessity because the image I had envisioned didn’t exist to just download so I had to create it. 

I learned to essentially paint with images in photoshop which helped me dramatically when it came to learning how to design for the web. 17 years later and after 9 of those now using stock graphics I can tell you first hand that I would not have the financial success I have today without it. It’s made me hundreds of thousands of dollars and helped build a creative business that’s generated over 100 million dollars in revenue.

AI will be an exponentially larger opportunity, mark my words, and it will be a daily reality of life.

Ideas that come to your mind will come to life instantaneously and your creative flair will create things even better than what you imagined in seconds. One of the most valuable pieces I see is the speed of implementation of information. 

Streamlining the design process will be about taking existing designs and making them better, faster.

If I want to create a line of t-shirts for my Motocross Brand and I creatine original design of a guy on a dirtbike shooting a rooster tail from the back tire, then I can upload that art to MidJourney and have 4 different and better designs in a matter of seconds with just the click of a mouse! Think of the hours saved!!! 

From an Idea to Real World Application in Seconds 

The speed of ideas being brought to life will be unlike anything we’ve ever seen, almost like thinking something into existence.

Be careful though, like Stock images the AI design tools will be just that, a tool, and if it is overused and abused, it will blend into the noise, and I promise you there will be more noise than ever.

If you’re only using Stock graphics in your designs and never using your creative flair or heart, then you will look and feel unoriginal and be overlooked. 

I was recently on a phone call with a fellow creative Wes Frick, a renowned outdoor billboard advertising designer who’s been sharing some incredible AI art recently. I asked him what his take on AI was and he enthusiastically shared with me:

“AI art is a powerful tool that both clients and artists should use to formulate their ideas and bring them to life easily.”

In just a few minutes, while on the call, Wes made at least 16 different designs for me. 

So let’s hypothesize here for a moment…

If I charge a flat rate of $250 for a design, let’s say it’s a t-shirt design, and the client wants 12 designs, that project would typically take a minimum of 2-4 hours of my time. So, at the bare minimum that’s 12 hours of work for $3k. If you divide that per hour that’s $125 hour minimum. Not bad right? 

Now let’s say I use an AI design tool like Midjourney. I can make just one unique design and get 12 unique images that are just as good, in under 10 seconds. How much does that now make you per hour? Could you lower your prices, reduce turnaround time, or improve profitability?

The good news is you can do both if you use AI technology as a tool- it now becomes a win-win win for everyone. 

At the end of the day the most valuable thing to the client is that the design problem they have is being solved at the highest level and quality possible, regardless if it was designed with AI or without it. 

A Question Well Asked is a Problem Half Solved 

How you communicate your vision to AI design tools is the skill you will need to improve on. The better the question you ask- the better the answer (design) these tools will return. If you ask for a banana this tool will just create a basic image of a banana by itself. 

If you ask it to make a large green banana on a sunny tropical beach that’s in the hand of a monkey who is handing it to his monkey girlfriend that looks like an oil painting from the 1920’s that’s exactly what it will give you.

Can AI replace graphic designers? Here's an image created from Midjourney
First image draft of the inquiry above input into Midjourney.

The biggest limitation to the design is in how you communicate it to the tool you are using. This will be the creative flair needed to make something truly unique and memorable. 

The biggest limitation to the design is in how you communicate it to the tool you are using. This will be the creative flair needed to make something truly unique and memorable. 

The other part that is so unique is that it learns as you go along, taking information from your previous questions and solving the problem even better each time.

As you get your first design back you will notice things that you wish you would have added or that are missing entirely and you will be able to make iterations to that design simply by rewording or better communicating what it is that you want. 

It’s this continued clarity of vision that will power the growth engine for AI. As it produces more it learns more, and that puts us in the driver’s seat for how this technology can be used to improve the creative process. You will have to identify the problem, diagnose it, then be able to effectively communicate the solution you are looking for to the AI in order for it to solve the problem. 

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AI Will Replace Some Designers 

Yes, people will lose their jobs to AI. Companies will cut their expenses and implement cost effective tools to save themselves money.

In my opinion this is going to shine a light on the designers that have been hiding in the shadows who were in it for the wrong reasons. Essentially shaking out the loose hands and exposing the people who are doing it for just the money instead of creative impact. 

I believe it will reward the truly passionate designers that love creating the best design possible for their clients, regardless of the tools that are being used to do it. Their initial investment into the creative process will become better and the designs will stand out from everyone else.

Ever heard of a “Happy Accident” this is what I refer to as Creative Flair. Some of my favorite designs came to life from me accidentally hitting the wrong key on my keyboard, and altering my design in a way that actually makes it look better unintentionally. AI can’t replicate human creativity and flawed nature, it runs on rules! 

Communication is everything when it comes to AI.

In order to connect with people we have to possess empathy. To be a great communicator you need to understand human psychology, emotions, and culture.

An AI can’t have a heart to converse, be vulnerable, or understand what it’s like to grow up in a broken home experiencing trauma, and hurts that influence the way you think about life or how we make decisions. 

The only people that will be replaced are the ones that dig their feet in and bury their heads in the sand as this becomes more of a way of life and business. They will pass up on opportunities, and opportunities won’t even come their way because of their close mindedness.

All for what, our ego, or some “greater good” virtue we let ourselves believe is more important than us having success? 

AI Will Help Good Designers Become Great Designers 

The people that will benefit the most from this unstoppable force that is AI are those who go all in, learn the platforms, and implement it in a way that is most authentic to their wants and needs.

Designers will spend more time making their main designs better so they can produce multiple unique designs that are just as good as the original or better and that will be hard to compete with! 

Creative flair, out of the box thinking, problem solving, and communication skills are going to become more valuable than ever. I believe that this will push us to be more innovative, and break the rules of what we think good design looks like in all disciplines.

My advice to you: Focus on stacking skills that will improve your creativity, help build stronger relationships, become a better problem solver, and become your best and most authentic you possible. 

Key Takeaways from The Future of Design 

Up to this point the design industry has seen countless changes, websites like fiverr have made the design industry and many industries for that matter more competitive, AI will be yet another innovation that challenges and changes the landscape of graphic design in various ways.

Designers will need to become more creative, and learn better problem solving skills by asking better and better questions.

If you overuse, get lazy, and don’t use ai properly you will blend into the noise of everyone else trying to make a quick buck. This is your chance to do your best work ever and then use AI to enhance your art beyond what you thought was possible.

Lastly, it’s unavoidable that AI will become mainstream in design and people that resist it will regret it. Ai will only be used more frequently as time goes on and it will be a part of our daily life as designers in the future..



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How to optimize your online forms and checkouts

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How to optimize your online forms and checkouts



Forms are probably the most important part of your customer journey. They are the final step where the user entrusts you with their precious personal information in exchange for the goods or services you’ve promised.

And yet, too many companies spend minimal time on making sure their form experience is a good one for their users. They don’t use data to establish where the UX problems are on their forms, and they don’t run form-specific experiments to determine how to improve their conversion rate. As a result, too many forms are unnecessarily driving potential customers away, burning potential revenue and leads that could have been converted if they had only spent a little time and effort on optimization. Two-thirds of people who start a form don’t go on to complete it, meaning that a lot of money is being left on the table.

This article contains some of our top tips to help optimize your forms + checkouts with the goal of improving their conversion rate and delivering more customers and leads.

Use data to identify your problem fields

While user testing and session replay tools are useful in identifying possible form issues, you should also be using a specialist form analytics tool, as this will allow you to quantify the scale of the problem – where are most people dropping out – and prioritize improvements accordingly. A good form analytics tool will have advanced insights that will help work out what the problem is as well, giving you a head start on creating hypotheses for testing.

A/B test your forms

We’ve already mentioned how important it is to nurture your forms like any other part of your website. This also applies to experimentation. Your A/B testing tool such as Optimizely should allow you to easily put together a test to see if your hypothesis will improve your conversion rate. If there is also an integration with your form analytics tool you should then be able to push the test variants into it for further analysis.

Your analytics data and user testing should guide your test hypothesis, but some aspects you may want to look at are:

  • Changing the error validation timing (to trigger upon input rather than submission)
  • Breaking the form into multiple steps rather than a single page
  • Removing or simplifying problem fields
  • Manage user expectations by adding a progress bar and telling them how long the form will take upfront
  • Removing links to external sites so they are not distracted
  • Re-wording your error messages to make them more helpful

Focus on user behavior after a failed submission

Potential customers who work their way through their form, inputting their personal information, before clicking on the final ‘Submit’ button are your most valuable. They’ve committed time and effort to your form; they want what you are offering. If they click that button but can’t successfully complete the form, something has gone wrong, and you will be losing conversions that you could have made.

Fortunately, there are ways to use your form data to determine what has gone wrong so you can improve the issue.

Firstly, you should look at your error message data for this particular audience. Which messages are shown when they click ‘Submit? What do they do then? Do they immediately abandon, or do they try to fix the issue?

If you don’t have error message tracking (or even if you do), it is worth looking at a Sankey behavior flow for your user’s path after a failed submission. This audience will click the button then generally jump back to the field they are having a problem with. They’ll try to fix it, unsuccessfully, then perhaps bounce back and forth between the problem field a couple of times before abandoning in frustration. By looking at the flow data, you can determine the most problematic fields and focus your attention there.

Microcopy can make the checkout experience less stressful

If a user is confused, it makes their form/checkout experience much less smooth than it otherwise could be. Using microcopy – small pieces of explanatory information – can help reduce anxiety and make it more likely that they will complete the form.

Some good uses of microcopy on your forms could be:

  • Managing user expectations. Explain what information they need to enter in the form so they can have it on hand. For example, if they are going to need their driver’s licence, then tell them so.
  • Explain fields. Checkouts often ask for multiple addresses. Think “Current Address”, “Home Address” and “Delivery Address”. It’s always useful to make it clear exactly what you mean by these so there is no confusion.
  • Field conditions. If you have strict stipulations on password creation, make sure you tell the user. Don’t wait until they have submitted to tell them you need special characters, capital letters, etc.
  • You can often nudge the user in a certain direction with a well-placed line of copy.
  • Users are reluctant to give you personal information, so explaining why you need it and what you are going to do with it is a good idea.

A good example of reassuring microcopy

Be careful with discount codes

What is the first thing a customer does if they are presented with a discount code box on an ecommerce checkout? That’s right, they open a new browser tab and go searching for vouchers. Some of them never come back. If you are using discount codes, you could be driving customers away instead of converting them. Some studies show that users without a code are put off purchasing when they see the discount code box.

Fortunately, there are ways that you can continue to offer discount codes while mitigating the FOMO that users without one feel:

  • Use pre-discounted links. If you are offering a user a specific discount, email a link rather than giving them a code, which will only end up on a discount aggregator site.
  • Hide the coupon field. Make the user actively open the coupon box rather than presenting them with it smack in the middle of the flow.
  • Host your own offers. Let every user see all the offers that are live so they can be sure that they are not missing out.
  • Change the language. Follow Amazon’s lead and combine the Gift Card & Promotional Codes together to make it less obvious.

An example from Amazon on how to make the discount code field less prominent

Get error messages right

Error messages don’t have to be bad UX. If done right, they can help guide users through your form and get them to commit.

How do you make your error messages useful?

  • Be clear that they are errors. Make the messages standout from the form – there is a reason they are always in red.
  • Be helpful. Explain exactly what the issue is and tell the user how to fix it. Don’t be ambiguous.

Don’t do this!

  • Display the error next to the offending field. Don’t make the user have to jump back to the top of the form to find out what is wrong.
  • Use microcopy. As noted before, if you explain what they need to do early, they users are less likely to make mistakes.

Segment your data by user groups

Once you’ve identified an issue, you’ll want to check whether it affects all your users or just a specific group. Use your analytics tools to break down the audience and analyze this. Some of the segmentations you might want to look at are:

  • Device type. Do desktop and mobile users behave differently?
  • Operating system. Is there a problem with how a particular OS renders your form?
  • New vs. returning. Are returning users more or less likely to convert than first timers?
  • Do different product buyers have contrasting expectations of the checkout?
  • Traffic source. Do organic sources deliver users with higher intent than paid ones?

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About the author

Alun Lucas is the Managing Director of Zuko Analytics. Zuko is an Optimizely partner that provides form optimization software that can identify when, where and why users are abandoning webforms and help get more customers successfully completing your forms.


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3 Smart Bidding Strategies To Help You Get the Most Out of Your Google Ads

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3 Smart Bidding Strategies To Help You Get the Most Out of Your Google Ads

Now that we’ve officially settled into the new year, it’s important to reiterate that among the most effective ways to promote your business are Google Ads. Not only do Google Ads increase your brand visibility, but they also make it easier for you to sell your services and products while generating more traffic to your website.

The thing about Google Ads, though, is that setting up (and running) a Google Ads campaign isn’t easy – in fact, it’s pretty beginner-unfriendly and time-consuming. And yet, statistically speaking, no platform does what Google Ads can do when it comes to audience engagement and outreach. Therefore, it will be beneficial to learn about and adopt some smart bidding strategies that can help you get the most out of your Google Ads.

To that end, let’s check out a few different bidding strategies you can put behind your Google Ads campaigns, how these strategies can maximize the results of your Google Ads, and the biggest benefits of each strategy.

Smart bidding in Google Ads: what does it mean, anyway?

Before we cover the bidding strategies that can get the most out of your Google Ads, let’s define what smart bidding means. Basically, it lets Google Ads optimize your bids for you. That doesn’t mean that Google replaces you when you leverage smart bidding, but it does let you free up time otherwise spent on keeping track of the when, how, and how much when bidding on keywords.

The bidding market is simply too big – and changing too rapidly – for any one person to keep constant tabs on it. There are more than 5.5 billion searches that Google handles every day, and most of those searches are subject to behind-the-scenes auctions that determine which ads display based on certain searches, all in a particular order.

That’s where smart bidding strategies come in: they’re a type of automated bidding strategy to generate more conversions and bring in more money, increasing your profits and cash flow. Smart bidding is your way of letting Google Ads know what your goals are (a greater number of conversions, a goal cost per conversion, more revenue, or a better ROAS), after which Google checks what it’s got on file for your current conversion data and then applies that data to the signals it gets from its auctions.

Types of smart bidding strategies

Now that you know what smart bidding in Google Ads is and why it’s important, let’s cover the best smart bidding strategies you can use to your advantage.

Maximize your conversions

The goal of this strategy is pretty straightforward: maximize your conversions and get the most out of your budget’s allocation toward said conversions. Your conversions, be they a form submission, a customer transaction, or a simple phone call, are something valuable that you want to track and, of course, maximize.

The bottom line here is simply generating the greatest possible number of conversions for your budget. This strategy can potentially become costly, so remember to keep an eye on your cost-per-click and how well your spending is staying inside your budget.

If you want to be extra vigilant about keeping conversion costs in a comfy range, you can define a CPA goal for your maximize conversions strategy (assuming you’ve got this feature available).

Target cost per acquisition

The purpose behind this strategy is to meet or surpass your cost-per-acquisition objective that’s tied to your daily budget. When it comes to this strategy, it’s important to determine what your cost-per-acquisition goal is for the strategy you’re pursuing.

In most cases, your target cost per acquisition goal will be similar to the 30-day average you’ve set for your Google Ads campaign. Even if this isn’t going to be your end-all-be-all CPA goal, you’ll want to use this as a starting point.

You’ll have lots of success by simply leveraging target cost per acquisition on a campaign-by-campaign basis, but you can take this one step further by creating a single tCPA bid strategy that you share between every single one of your campaigns. This makes the most sense when running campaigns with identical CPA objectives. That’s because you’ll be engaging with a bidding strategy that’s fortified with a lot of aggregate data from which Google’s algorithm can draw, subsequently endowing all of your campaigns with some much-needed experience.

Maximize clicks

As its name implies, this strategy centers around ad optimization to gain as many clicks as possible based on your budget. We recommend using the maximize clicks strategy if you’re trying to drive more traffic to your website. The best part? Getting this strategy off the ground is about as easy as it gets.

All you need to do to get started with maximizing clicks is settle on a maximum cost-per-click that you then earmark. Once that’s done, you can decide how much money you want to shell out every time you pay for a bid. You don’t actually even need to specify an amount per bid since Google will modify your bids for you to maximize your clicks automatically.

Picture this: you’ve got a website you’re running and want to drive more traffic to it. You decide to set your maximum bid per click at $2.5. Google looks at your ad, adjusts it to $3, and automatically starts driving more clicks per ad (and more traffic to your site), all without ever going over the budget you set for your Google Ads campaign.

Conclusion

If you’ve been using manual bidding until now, you probably can’t help but admit that you spend way too much time wrangling with it. There are plenty of other things you’d rather be – and should be – spending your time on. Plus, bids change so quickly that trying to keep up with them manually isn’t even worth it anymore.

Thankfully, you’ve now got a better grasp on automated and smart bidding after having read through this article, and you’re aware of some important options you have when it comes to strategies for automated bidding. Now’s a good time to explore even more Google Ads bidding strategies and see which ones make the most sense when it comes to your unique and long-term business objectives. Settle on a strategy and then give it a whirl – you’ll only know whether a strategy is right for you after you’ve tested it time and time again. Good luck!

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Is Twitter Still a Thing for Content Marketers in 2023?

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Is Twitter Still a Thing for Content Marketers in 2023?

The world survived the first three months of Elon Musk’s Twitter takeover.

But what are marketers doing now? Did your brand follow the shift Dennis Shiao made for his personal brand? As he recently shared, he switched his primary platform from Twitter to LinkedIn after the 2022 ownership change. (He still uses Twitter but posts less frequently.)

Are those brands that altered their strategy after the new ownership maintaining that plan? What impact do Twitter’s service changes (think Twitter Blue subscriptions) have?

We took those questions to the marketing community. No big surprise? Most still use Twitter. But from there, their responses vary from doing nothing to moving away from the platform.

Lowest points

At the beginning of the Elon era, more than 500 big-name advertisers stopped buying from the platform. Some (like Amazon and Apple) resumed their buys before the end of 2022. Brand accounts’ organic activity seems similar.

In November, Emplifi research found a 26% dip in organic posting behavior by U.S. and Canadian brands the week following a significant spike in the negative sentiment of an Elon tweet. But that drop in posting wasn’t a one-time thing.

Kyle Wong, chief strategy officer at Emplifi, shares a longer analysis of well-known fast-food brands. When comparing December 2021 to December 2022 activity, the brands posted 74% less, and December was the least active month of 2022.

Fast-food brands posted 74% less on @Twitter in December 2022 than they did in December 2021, according to @emplifi_io analysis via @AnnGynn @CMIContent. Click To Tweet

When Emplifi analyzed brand accounts across industries (2,330 from U.S. and Canada and 6,991 elsewhere in the world), their weekly Twitter activity also fell to low points in November and December. But by the end of the year, their activity was inching up.

“While the percentage of brands posting weekly is on the rise once again, the number is still lower than the consistent posting seen in earlier months,” Kyle says.

Quiet-quitting Twitter

Lacey Reichwald, marketing manager at Aha Media Group, says the company has been quiet-quitting Twitter for two months, simply monitoring and posting the occasional link. “It seems like the turmoil has settled down, but the overall impact of Twitter for brands has not recovered,” she says.

@ahamediagroup quietly quit @Twitter for two months and saw their follower count go up, says Lacey Reichwald via @AnnGynn @CMIContent. Click To Tweet

She points to their firm’s experience as a potential explanation. Though they haven’t been posting, their follower count has gone up, and many of those new follower accounts don’t seem relevant to their topic or botty. At the same time, Aha Media saw engagement and follows from active accounts in the customer segment drop.

Blue bonus

One change at Twitter has piqued some brands’ interest in the platform, says Dan Gray, CEO of Vendry, a platform for helping companies find agency partners to help them scale.

“Now that getting a blue checkmark is as easy as paying a monthly fee, brands are seeing this as an opportunity to build thought leadership quickly,” he says.

Though it remains to be seen if that strategy is viable in the long term, some companies, particularly those in the SaaS and tech space, are reallocating resources to energize their previously dormant accounts.

Automatic verification for @TwitterBlue subscribers led some brands to renew their interest in the platform, says Dan Gray of Vendry via @AnnGynn @CMIContent. Click To Tweet

These reenergized accounts also are seeing an increase in followers, though Dan says it’s difficult to tell if it’s an effect of the blue checkmark or their renewed emphasis on content. “Engagement is definitely up, and clients and agencies have both noted the algorithm seems to be favoring their content more,” he says.

New horizon

Faizan Fahim, marketing manager at Breeze, is focused on the future. They’re producing videos for small screens as part of their Twitter strategy. “We are guessing soon Elon Musk is going to turn Twitter into TikTok/YouTube to create more buzz,” he says. “We would get the first moving advantage in our niche.”

He’s not the only one who thinks video is Twitter’s next bet. Bradley Thompson, director of marketing at DigiHype Media and marketing professor at Conestoga College, thinks video content will be the next big thing. Until then, text remains king.

“The approach is the same, which is a focus on creating and sharing high-quality content relevant to the industry,” Bradley says. “Until Twitter comes out with drastically new features, then marketing and managing brands on Twitter will remain the same.

James Coulter, digital marketing director at Sole Strategies, says, “Twitter definitely still has a space in the game. The question is can they keep it, or will they be phased out in favor of a more reliable platform.”

Interestingly given the thoughts of Faizan and Bradley, James sees businesses turning to video as they limit their reliance on Twitter and diversify their social media platforms. They are now willing to invest in the resource-intensive format given the exploding popularity of TikTok, Instagram Reels, and other short-form video content.

“We’ve seen a really big push on getting vendors to help curate video content with the help of staff. Requesting so much media requires building a new (social media) infrastructure, but once the expectations and deliverables are in place, it quickly becomes engrained in the weekly workflow,” James says.

What now

“We are waiting to see what happens before making any strong decisions,” says Baruch Labunski, CEO at Rank Secure. But they aren’t sitting idly by. “We’ve moved a lot of our social media efforts to other platforms while some of these things iron themselves out.”

What is your brand doing with Twitter? Are you stepping up, stepping out, or standing still? I’d love to know. Please share in the comments.

Want more content marketing tips, insights, and examples? Subscribe to workday or weekly emails from CMI.

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Cover image by Joseph Kalinowski/Content Marketing Institute



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