Connect with us


Barbie Movie Boosts: How the Barbie Movie Redefined Brand Marketing



Barbie Movie Boosts: How the Barbie Movie Redefined Brand Marketing

In 2023, the renowned toy company Mattel, famous for creating the iconic Barbie doll, faced challenging times amidst a competitive market. However, a recent development has the potential to reshape the company’s trajectory and revitalize its brand presence: the release of the much-anticipated Barbie movie. This article explores how this cinematic venture has impacted Mattel’s stock performance and discusses the potential implications it may have for the company’s survival.

Overview of Mattel & the Barbie Brand 

Mattel is a globally recognized toy company that has been a pioneer in the industry for decades. Established in 1945, the company quickly rose to prominence with its innovative and beloved toys. However, its most iconic creation, the Barbie doll, was introduced in 1959.

Barbie Movie Boosts How the Barbie Movie Redefined Brand

Barbie became an instant cultural phenomenon, capturing the imagination of millions of children worldwide and setting a standard for fashion dolls. Over the years, Barbie has undergone various transformations, adapting to changing times and promoting diversity and inclusivity

Despite these efforts, Mattel faced challenges in recent years, struggling to keep up with digital entertainment and other competitors.

Mattel’s Struggles & Stock Performance

In the early 2020s, Mattel experienced various setbacks that impacted its financial performance and stock value. 

With the rise of digital toys and entertainment options, traditional toy manufacturers faced stiff competition. Mattel’s revenues were affected as children’s play patterns shifted toward online gaming and virtual experiences. 

The company also faced difficulties with supply chain disruptions and rising production costs. These challenges culminated in a decline in Mattel’s stock performance, raising concerns about the company’s ability to stay relevant in an evolving market.

Mattel Reports First Quarter 2023 Financial Results

Mattel’s Second Quarter 2023 financial results will publish on Wednesday, July 26, 2023.

The Barbie Movie: A Cinematic Triumph 

To rejuvenate the Barbie brand, Mattel embarked on an ambitious cinematic venture – the release of a Barbie movie on July 21, 2023. The movie promised a fresh take on the iconic doll, featuring a compelling storyline and modern themes to resonate with today’s audiences.

1693790765 685 Barbie Movie Boosts How the Barbie Movie Redefined Brand

Leading up to the premiere, even Google got all dolled up for this star studded movie of the summer, turning shades of pink for the brand’s famous color scheme. As the film hit theaters, it garnered widespread praise from both critics and viewers alike. 

The film exceeded all projections, grossing an impressive $155 million during its opening weekend in domestic markets and an additional $182 million internationally. The movie’s tremendous start was fueled by $22.3 million in previews on Thursday, making it one of the top 25 all-time preview performances and securing the highest opening of the year.

Comparing Barbie’s performance to other recent releases, it outshined the Super Mario Bros. Movie, which had a $146.3 million weekend but also benefited from a $58.2 million gross on Wednesday and Thursday, resulting in a $204.6 million five-day start.

Barbie’s remarkable Friday, combined with Wednesday and Thursday figures, totaled $70.5 million, setting a new record for the highest Friday (including previews) opening of the year.

What makes Barbie’s triumph even more noteworthy is that it boasts the best opening ever for a film co-directed or directed solely by a woman. Notably, both Captain Marvel ($153.4 million) and Frozen II ($130.2 million) had male co-directors, whereas Barbie stands as a pioneering example with a female solo or co-director.

1693790765 110 Barbie Movie Boosts How the Barbie Movie Redefined Brand

This marks only the second time in cinematic history that a solo female director has achieved an opening weekend gross of over $100 million, with the other instance being Patty Jenkins’ Wonder Woman ($103.2 million).

The Barbie movie’s success was attributed to its captivating storytelling, stunning visuals, relevant play on nostalgia and positive messages promoting empowerment and self-expression. Not to mention all the city wide press this movie has created. 

Market Reaction and Stock Surge

Following the movie’s release, Mattel experienced a significant surge in its stock value. Investors responded positively to the success of the Barbie movie, recognizing it as a game-changer for the company’s prospects. The rise in stock value was not only indicative of renewed investor confidence but also a testament to the movie’s ability to revive the brand’s allure and profitability.

Barbie’s Appeal to Adult Audiences

The Barbie movie unexpectedly found a substantial audience among adults. Beyond its traditional target demographic of children, the film resonated with older viewers, including nostalgic adults who grew up with Barbie.

1693790765 422 Barbie Movie Boosts How the Barbie Movie Redefined Brand

The movie’s ability to evoke a sense of nostalgia and connect with adult audiences created an unexpected marketing advantage for Mattel. This newfound appeal among adults potentially translated into increased interest in Barbie-related products and memorabilia.

Expanding Merchandising Opportunities

The success of the Barbie movie opened up new avenues for Mattel to capitalize on merchandising and licensing opportunities. With the movie’s characters and storyline capturing the hearts of audiences, Mattel had an opportunity to introduce a wide range of spin-off products and tie-ins. 

1693790765 454 Barbie Movie Boosts How the Barbie Movie Redefined Brand

Collaborations with other companies for limited-edition Barbie merchandise, such as clothing, accessories, and collectibles, provided an additional revenue stream and reinforced the Barbie brand’s relevance.

Impact on Mattel’s Future Strategy

The triumph of the Barbie movie significantly influenced Mattel’s future strategic decisions. The success of the entertainment-driven approach demonstrated that storytelling and engaging narratives were vital components for the company’s product development. Consequently, Mattel might prioritize partnerships with filmmakers, screenwriters, and animators to create compelling content that goes beyond just physical toys.

Marketing Lessons from Mattel’s Barbie Movie Campaign

The release of the Barbie movie in 2023 marked a turning point for Mattel, reviving the company’s brand image and stock performance. The success of the film not only brought renewed interest from children but also unexpectedly resonated with adult audiences, further bolstering the Barbie brand’s status. 

With this newfound momentum, Mattel now has a unique opportunity to leverage the success of the Barbie movie to explore new horizons and ensure its survival and success in the ever-evolving toy industry.

Take Action

  • Understanding the Power of Brand Nostalgia: Mattel tapped into the nostalgia associated with the iconic Barbie brand, resonating not only with children but also with adults who grew up with the doll. Marketers can leverage nostalgia by revisiting and reimagining their brand’s heritage to evoke emotional connections with their target audience.
  • Effective Audience Segmentation: The marketing campaign demonstrated a deep understanding of its target audience, recognizing both children and adults as potential consumers. Businesses should segment their target audience effectively to craft tailored messages that address specific needs and preferences.
  • Leveraging Cross-Platform Promotion: Mattel maximized the impact of its marketing efforts by employing cross-platform promotion. Businesses can learn to integrate their campaigns across various channels, such as social media, television, print, and online advertising, to reach a wider audience and reinforce their brand message.
  • Inclusivity and Diversity in Storytelling: The Barbie movie emphasized themes of empowerment and inclusivity, promoting diverse representations of characters. Marketers can learn from this approach and incorporate diverse and authentic storytelling that reflects the varied experiences and backgrounds of their audience.
  • Building Anticipation with Previews: The use of previews to create buzz around the Barbie movie generated excitement and anticipation. Marketers can apply this tactic by offering sneak peeks, teasers, or exclusive content to build anticipation for their product launches or events.
  • Collaborating with Influencers and Partners: Mattel collaborated with influencers, celebrities, and other partners to amplify the movie’s reach and create additional hype. Businesses can explore partnerships with influencers and other brands to extend their brand visibility and tap into new audiences.
  • Emphasizing Female Leadership: The success of Barbie, directed by Greta Gerwig, highlighted the impact of female-led projects. Businesses can embrace gender diversity and empower female leaders within their organizations, signaling their commitment to inclusivity and equality.
  • Storytelling as a Central Element: The Barbie movie’s success was driven by compelling storytelling that resonated with the audience. Marketers can prioritize storytelling in their campaigns, creating narratives that connect emotionally with consumers and elevate their brand message.
  • Measuring and Analyzing Results: Mattel’s campaign likely involved thorough monitoring and analysis of marketing efforts, allowing them to optimize their strategies. Marketers should invest in data analysis and performance tracking to measure the success of their campaigns and make data-driven decisions.
  • Building a Comprehensive Merchandising Strategy: The success of the Barbie movie extended beyond the film itself, with a robust merchandising strategy. Businesses can learn to capitalize on their campaigns by offering related products and tie-ins to enhance brand exposure and generate additional revenue streams.

By drawing inspiration from Mattel’s successful marketing campaign for the Barbie movie, businesses can apply these valuable lessons to enhance their own marketing strategies and ultimately achieve greater brand impact and success.

1675814445 466 The Rise of Web3 in Web Design 8 Ways Website

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address


Comparing Credibility of Custom Chatbots & Live Chat



Building Customer Trust: Comparing Credibility of Custom Chatbots & Live Chat

Addressing customer issues quickly is not merely a strategy to distinguish your brand; it’s an imperative for survival in today’s fiercely competitive marketplace.

Customer frustration can lead to customer churn. That’s precisely why organizations employ various support methods to ensure clients receive timely and adequate assistance whenever they require it.

Nevertheless, selecting the most suitable support channel isn’t always straightforward. Support teams often grapple with the choice between live chat and chatbots.

The automation landscape has transformed how businesses engage with customers, elevating chatbots as a widely embraced support solution. As more companies embrace technology to enhance their customer service, the debate over the credibility of chatbots versus live chat support has gained prominence.

However, customizable chatbot continue to offer a broader scope for personalization and creating their own chatbots.

In this article, we will delve into the world of customer support, exploring the advantages and disadvantages of both chatbots and live chat and how they can influence customer trust. By the end, you’ll have a comprehensive understanding of which option may be the best fit for your business.

The Rise of Chatbots

Chatbots have become increasingly prevalent in customer support due to their ability to provide instant responses and cost-effective solutions. These automated systems use artificial intelligence (AI) and natural language processing (NLP) to engage with customers in real-time, making them a valuable resource for businesses looking to streamline their customer service operations.

Advantages of Chatbots

24/7 Availability

One of the most significant advantages of custom chatbots is their round-the-clock availability. They can respond to customer inquiries at any time, ensuring that customers receive support even outside regular business hours.


Custom Chatbots provide consistent responses to frequently asked questions, eliminating the risk of human error or inconsistency in service quality.


Implementing chatbots can reduce operational costs by automating routine inquiries and allowing human agents to focus on more complex issues.


Chatbots can handle multiple customer interactions simultaneously, making them highly scalable as your business grows.

Disadvantages of Chatbots

Limited Understanding

Chatbots may struggle to understand complex or nuanced inquiries, leading to frustration for customers seeking detailed information or support.

Lack of Empathy

Chatbots lack the emotional intelligence and empathy that human agents can provide, making them less suitable for handling sensitive or emotionally charged issues.

Initial Setup Costs

Developing and implementing chatbot technology can be costly, especially for small businesses.

The Role of Live Chat Support

Live chat support, on the other hand, involves real human agents who engage with customers in real-time through text-based conversations. While it may not offer the same level of automation as custom chatbots, live chat support excels in areas where human interaction and empathy are crucial.

Advantages of Live Chat

Human Touch

Live chat support provides a personal touch that chatbots cannot replicate. Human agents can empathize with customers, building a stronger emotional connection.

Complex Issues

For inquiries that require a nuanced understanding or involve complex problem-solving, human agents are better equipped to provide in-depth assistance.

Trust Building

Customers often trust human agents more readily, especially when dealing with sensitive matters or making important decisions.


Human agents can adapt to various customer personalities and communication styles, ensuring a positive experience for diverse customers.

Disadvantages of Live Chat

Limited Availability

Live chat support operates within specified business hours, which may not align with all customer needs, potentially leading to frustration.

Response Time

The speed of response in live chat support can vary depending on agent availability and workload, leading to potential delays in customer assistance.


Maintaining a live chat support team with trained agents can be expensive, especially for smaller businesses strategically.

Building Customer Trust: The Credibility Factor

When it comes to building customer trust, credibility is paramount. Customers want to feel that they are dealing with a reliable and knowledgeable source. Both customziable chatbots and live chat support can contribute to credibility, but their effectiveness varies in different contexts.

Building Trust with Chatbots

Chatbots can build trust in various ways:


Chatbots provide consistent responses, ensuring that customers receive accurate information every time they interact with them.

Quick Responses

Chatbots offer instant responses, which can convey a sense of efficiency and attentiveness.

Data Security

Chatbots can assure customers of their data security through automated privacy policies and compliance statements.

However, custom chatbots may face credibility challenges when dealing with complex issues or highly emotional situations. In such cases, the lack of human empathy and understanding can hinder trust-building efforts.

Building Trust with Live Chat Support

Live chat support, with its human touch, excels at building trust in several ways:


Human agents can show empathy by actively listening to customers’ concerns and providing emotional support.

Tailored Solutions

Live chat agents can tailor solutions to individual customer needs, demonstrating a commitment to solving their problems.


Human agents can adapt to changing customer requirements, ensuring a personalized and satisfying experience.

However, live chat support’s limitations, such as availability and potential response times, can sometimes hinder trust-building efforts, especially when customers require immediate assistance.

Finding the Right Balance

The choice between custom chatbots and live chat support is not always binary. Many businesses find success by integrating both options strategically:

Initial Interaction

Use chatbots for initial inquiries, providing quick responses, and gathering essential information. This frees up human agents to handle more complex cases.

Escalation to Live Chat

Implement a seamless escalation process from custom chatbots to live chat support when customer inquiries require a higher level of expertise or personal interaction.

Continuous Improvement

Regularly analyze customer interactions and feedback to refine your custom chatbot’s responses and improve the overall support experience.


In the quest to build customer trust, both chatbots and live chat support have their roles to play. Customizable Chatbots offer efficiency, consistency, and round-the-clock availability, while live chat support provides the human touch, empathy, and adaptability. The key is to strike the right balance, leveraging the strengths of each to create a credible and trustworthy customer support experience. By understanding the unique advantages and disadvantages of both options, businesses can make informed decisions to enhance customer trust and satisfaction in the digital era.

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading


The Rise in Retail Media Networks



A shopping cart holding the Amazon logo to represent the rise in retail media network advertising.

As LL Cool J might say, “Don’t call it a comeback. It’s been here for years.”

Paid advertising is alive and growing faster in different forms than any other marketing method.

Magna, a media research firm, and GroupM, a media agency, wrapped the year with their ad industry predictions – expect big growth for digital advertising in 2024, especially with the pending US presidential political season.

But the bigger, more unexpected news comes from the rise in retail media networks – a relative newcomer in the industry.

Watch CMI’s chief strategy advisor Robert Rose explain how these trends could affect marketers or keep reading for his thoughts:

GroupM expects digital advertising revenue in 2023 to conclude with a 5.8% or $889 billion increase – excluding political advertising. Magna believes ad revenue will tick up 5.5% this year and jump 7.2% in 2024. GroupM and Zenith say 2024 will see a more modest 4.8% growth.

Robert says that the feeling of an ad slump and other predictions of advertising’s demise in the modern economy don’t seem to be coming to pass, as paid advertising not only survived 2023 but will thrive in 2024.

What’s a retail media network?

On to the bigger news – the rise of retail media networks. Retail media networks, the smallest segment in these agencies’ and research firms’ evaluation, will be one of the fastest-growing and truly important digital advertising formats in 2024.

GroupM suggests the $119 billion expected to be spent in the networks this year and should grow by a whopping 8.3% in the coming year.  Magna estimates $124 billion in ad revenue from retail media networks this year.

“Think about this for a moment. Retail media is now almost a quarter of the total spent on search advertising outside of China,” Robert points out.

You’re not alone if you aren’t familiar with retail media networks. A familiar vernacular in the B2C world, especially the consumer-packaged goods industry, retail media networks are an advertising segment you should now pay attention to.

Retail media networks are advertising platforms within the retailer’s network. It’s search advertising on retailers’ online stores. So, for example, if you spend money to advertise against product keywords on Amazon, Walmart, or Instacart, you use a retail media network.

But these ad-buying networks also exist on other digital media properties, from mini-sites to videos to content marketing hubs. They also exist on location through interactive kiosks and in-store screens. New formats are rising every day.

Retail media networks make sense. Retailers take advantage of their knowledge of customers, where and why they shop, and present offers and content relevant to their interests. The retailer uses their content as a media company would, knowing their customers trust them to provide valuable information.

Think about these 2 things in 2024

That brings Robert to two things he wants you to consider for 2024 and beyond. The first is a question: Why should you consider retail media networks for your products or services?   

Advertising works because it connects to the idea of a brand. Retail media networks work deep into the buyer’s journey. They use the consumer’s presence in a store (online or brick-and-mortar) to cross-sell merchandise or become the chosen provider.

For example, Robert might advertise his Content Marketing Strategy book on Amazon’s retail network because he knows his customers seek business books. When they search for “content marketing,” his book would appear first.

However, retail media networks also work well because they create a brand halo effect. Robert might buy an ad for his book in The New York Times and The Wall Street Journal because he knows their readers view those media outlets as reputable sources of information. He gains some trust by connecting his book to their media properties.

Smart marketing teams will recognize the power of the halo effect and create brand-level experiences on retail media networks. They will do so not because they seek an immediate customer but because they can connect their brand content experience to a trusted media network like Amazon, Nordstrom, eBay, etc.

The second thing Robert wants you to think about relates to the B2B opportunity. More retail media network opportunities for B2B brands are coming.

You can already buy into content syndication networks such as Netline, Business2Community, and others. But given the astronomical growth, for example, of Amazon’s B2B marketplace ($35 billion in 2023), Robert expects a similar trend of retail media networks to emerge on these types of platforms.   

“If I were Adobe, Microsoft, Salesforce, HubSpot, or any brand with big content platforms, I’d look to monetize them by selling paid sponsorship of content (as advertising or sponsored content) on them,” Robert says.

As you think about creative ways to use your paid advertising spend, consider the retail media networks in 2024.

Like what you read here? Get yourself a subscription to daily or weekly updates.  It’s free – and you can change your preferences or unsubscribe anytime.


Cover image by Joseph Kalinowski/Content Marketing Institute

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading


AI driving an exponential increase in marketing technology solutions



AI driving an exponential increase in marketing technology solutions

The martech landscape is expanding and AI is the prime driving force. That’s the topline news from the “Martech 2024” report released today. And, while that will get the headline, the report contains much more.

Since the release of the most recent Martech Landscape in May 2023, 2,042 new marketing technology tools have surfaced, bringing the total to 13,080 — an 18.5% increase. Of those, 1,498 (73%) were AI-based. 

Screenshot 2023 12 05 110428 800x553

“But where did it land?” said Frans Riemersma of Martech Tribe during a joint video conference call with Scott Brinker of ChiefMartec and HubSpot. “And the usual suspect, of course, is content. But the truth is you can build an empire with all the genAI that has been surfacing — and by an empire, I mean, of course, a business.”

Content tools accounted for 34% of all the new AI tools, far ahead of video, the second-place category, which had only 4.85%. U.S. companies were responsible for 61% of these tools — not surprising given that most of the generative AI dynamos, like OpenAI, are based here. Next up was the U.K. at 5.7%, but third place was a big surprise: Iceland — with a population of 373,000 — launched 4.6% of all AI martech tools. That’s significantly ahead of fourth place India (3.5%), whose population is 1.4 billion and which has a significant tech industry. 

Dig deeper: 3 ways email marketers should actually use AI

The global development of these tools shows the desire for solutions that natively understand the place they are being used. 

“These regional products in their particular country…they’re fantastic,” said Brinker. “They’re loved, and part of it is because they understand the culture, they’ve got the right thing in the language, the support is in that language.”

Now that we’ve looked at the headline stuff, let’s take a deep dive into the fascinating body of the report.

The report: A deeper dive

Marketing technology “is a study in contradictions,” according to Brinker and Riemersma. 

In the new report they embrace these contradictions, telling readers that, while they support “discipline and fiscal responsibility” in martech management, failure to innovate might mean “missing out on opportunities for competitive advantage.” By all means, edit your stack meticulously to ensure it meets business value use cases — but sure, spend 5-10% of your time playing with “cool” new tools that don’t yet have a use case. That seems like a lot of time.

Similarly, while you mustn’t be “carried away” by new technology hype cycles, you mustn’t ignore them either. You need to make “deliberate choices” in the realm of technological change, but be agile about implementing them. Be excited by martech innovation, in other words, but be sensible about it.

The growing landscape

Consolidation for the martech space is not in sight, Brinker and Riemersma say. Despite many mergers and acquisitions, and a steadily increasing number of bankruptcies and dissolutions, the exponentially increasing launch of new start-ups powers continuing growth.

It should be observed, of course, that this is almost entirely a cloud-based, subscription-based commercial space. To launch a martech start-up doesn’t require manufacturing, storage and distribution capabilities, or necessarily a workforce; it just requires uploading an app to the cloud. That is surely one reason new start-ups appear at such a startling rate. 

Dig deeper: AI ad spending has skyrocketed this year

As the authors admit, “(i)f we measure by revenue and/or install base, the graph of all martech companies is a ‘long tail’ distribution.” What’s more, focus on the 200 or so leading companies in the space and consolidation can certainly be seen.

Long-tail tools are certainly not under-utilized, however. Based on a survey of over 1,000 real-world stacks, the report finds long-tail tools constitute about half of the solutions portfolios — a proportion that has remained fairly consistent since 2017. The authors see long-tail adoption where users perceive feature gaps — or subpar feature performance — in their core solutions.

Composability and aggregation

The other two trends covered in detail in the report are composability and aggregation. In brief, a composable view of a martech stack means seeing it as a collection of features and functions rather than a collection of software products. A composable “architecture” is one where apps, workflows, customer experiences, etc., are developed using features of multiple products to serve a specific use case.

Indeed, some martech vendors are now describing their own offerings as composable, meaning that their proprietary features are designed to be used in tandem with third-party solutions that integrate with them. This is an evolution of the core-suite-plus-app-marketplace framework.

That framework is what Brinker and Riemersma refer to as “vertical aggregation.” “Horizontal aggregation,” they write, is “a newer model” where aggregation of software is seen not around certain business functions (marketing, sales, etc.) but around a layer of the tech stack. An obvious example is the data layer, fed from numerous sources and consumed by a range of applications. They correctly observe that this has been an important trend over the past year.

Build it yourself

Finally, and consistent with Brinker’s long-time advocacy for the citizen developer, the report detects a nascent trend towards teams creating their own software — a trend that will doubtless be accelerated by support from AI.

So far, the apps that are being created internally may be no more than “simple workflows and automations.” But come the day that app development is so democratized that it will be available to a wide range of users, the software will be a “reflection of the way they want their company to operate and the experiences they want to deliver to customers. This will be a powerful dimension for competitive advantage.”

Constantine von Hoffman contributed to this report.

Get MarTech! Daily. Free. In your inbox.

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading