MARKETING
Everything You Need to Know [+ How to Perform One]
How can you be sure that your business is taking advantage of every opportunity to attract local customers? One way is to perform a local SEO audit — a thorough assessment of your search engines rankings and the actions you should take to improve or maintain your local online presence.
While a local SEO audit may seem daunting if you’ve never done one before, it can actually be completed in seven easy steps — and there are several tools that can make yours quick and efficient.
What is a local SEO audit?
A local SEO audit is an assessment of how your web page ranks in search engine results and how its ranking can be improved to generate more revenue and conversions. The audit diagnoses your website’s strengths and weaknesses, so you can make effective adjustments to attract more visitors.
A local SEO audit can be done on its own or as part of an overall digital audit.
Local SEO Audit Guide
Our guide to completing a local SEO audit is broken down into the following steps:
- Keyword research
- Website audit
- Google Business Profile analysis
- Local business citation analysis
- Client/customer review performance
- Analytics review
- Competitor analysis
How to Do a Local SEO Audit
1. SEO Keyword Research
Figure out the keywords your potential customers are typing into search engines to find businesses like yours. Different customers will use different keywords to find what they are looking for, so make sure the keywords you optimize for aren’t too narrow.
To broaden your keyword list, think about where your customers could be in the buyer’s journey. If they’re in the early stages, they’re likely searching “Where can I find X near me?” or “X in [city, state].”
While you may already know a few keywords and phrases to optimize for, using SEO tools like Ahrefs and Keyword Finder will help you find even more long and short tail keywords you may have never thought of.
Remember, the majority of search engine users rarely click on the second page for information, so optimizing your website for SERPs is key to attracting new customers and generating conversions.
2. Website Audit
Now that you know the keywords you need to optimize for, you’re ready to conduct a website audit — an analysis of your website’s structure, content, and overall experience.
A website audit considers:
Page Optimization
Optimizing a web page means ensuring a page is well-structured, unique, and focused on relevant keywords. When a search engine like Google crawls through a webpage, it looks for signals to determine the page’s focus and what search inquiries it can rank for.
Issues with page optimization can include:
- Missing or lengthy title tags
- Missing headlines
- Missing, lengthy, or duplicate meta data
To optimize your page, include keyword-focused headlines, page titles, headings, URLs, and meta descriptions. If images are important to your business or website, use image alt text and file names that include relevant keywords.
Featured Snippets
Featured snippets are special boxes that include highlighted excerpts of texts and appear at the very top of search results. Below is a featured snippet that appears when you Google “What color is the sun.”
A featured snippet will bring your web page to the top of search results. To increase the chances of SERPs pulling your page as a featured snippet:
- Publish authoritative and relevant content.
- Ensure your local business details, events, products, FAQs are easily found on your site.
Internal Linking
Make sure your site’s pages link to other parts of your website and that those links are not dead or outdated. Cross linking to other parts of your website can boost multiple pages at a time — and it will help search engines determine the flow of your website and its ability to direct users to the answers they need.
Duplicate Content
Google prioritizes original content in its rankings. If your website contains duplicate content, you can either update your page so that it only has original content, delete duplicate pages, or include a canonical tag to let Google know your site contains pages taken from another site.
Step 3: Google Business Profile
A Google Business Profile (GBP) is a box that appears when people look up your business or service. This box contains your business’ name, address, hours, and other key information customers would want to know. An updated GBP will boost your business’ visibility on Google Maps and will increase organic search results.
Notice the GBP below includes the business name, primary business category, hours of operation, address, services and more.
Once you’ve created your GBP, check to make sure all the information regarding your business is up to date. This establishes credibility and will encourage Google to rank your business higher in local search results.
Step 4: Local Business Citation Analysis
Local citations are any online mentions of your business’ name, address, and phone number. It’s important to have this information featured in local directories, such as your local chamber of commerce or websites like Yellow Pages.
Make sure all of this information is up-to-date. If you’ve changed locations, names, or numbers, all references to your business must reflect that. If your local citations are out of date, your credibility could take a hit, and search engines will likely lower your ranking.
Step 5: Client/Customer Review Analysis
Reviews play a huge role not only in local search rankings but in acquiring new customers. According to a 2022 survey by Brightlocal, 84% of consumers said reviews are “important” or “very important” when deciding to try out a new business or service provider.
With that in mind, analyze your reviews. Are they mostly positive or negative? Do you have enough reviews to determine a pattern? How often are you responding to reviews?
That last point is especially important because responding to reviews shows Google that you’re an active and responsive business, which plays a role in your ranking.
To obtain more reviews, encourage clients to leave a review online by issuing a special promotion. Some businesses offer incentives such as gift cards or a certain percentage off the customer’s next purchase.
Step 6: Analytics Review
Use tools like Google Analytics to track the success of your web pages and assess which of your pages are performing well and which need more support. When using Google Analytics (or any analytics tool of your choice) pay attention to:
- Your top-visited pages and whether those pages are visible on your site
- Organic search
- Page performance
- The path visitors take to purchase on your site
Also, check to see if other domains are referring to your website and if there is an opportunity for backlinks. Backlinks are any links to your website or pages from third-party websites. If a relevant and reputable website frequently links to yours, that could boost search results. However, links from non-reputable websites can do more harm than good.
Step 7: Competitor Analysis
Finally, it’s time to check on your competitors. Type the keywords you plan to optimize for into Google and make a list of competitors in your niche. The list doesn’t have to be long — at least five would be enough.
Then look up their GBP, reviews, social media activity, local listings, and how well they rank for those keywords. SEO tools like Ahrefs also offer features that allow you to see what other keywords their websites are optimized for, so you can consider those keywords for your own strategy.
Local SEO Audit Tools
Many of the steps listed above can be done manually, but there are plenty of tools that can save time and effort when performing a local SEO audit such as:
HubSpot
HubSpot offers SEO tools that provide actionable recommendations to optimize your website for SEO, show which pages need to be updated, offer topic suggestions, access to monthly search data, and more. Its integrated tools also allow you to create clusters and blog content around core topics — strengthening your authority in your niche and boosting your search rankings.
Ahrefs
Ahrefs has many features that help you track SEO performance and research your competitors’ backlinks and keyword performance. You can also find new keywords with its Keyword Explorer feature and perform site audits that scan for SEO issues
Google My Business
This tool can help you discover local competitors, compare your performance, and monitor and respond to reviews on your site. It also comes with a “Book an Appointment” feature that can boost engagement with your business.
Google Analytics
Google Analytics shows how many people visit your website. It also records organic traffic, bounce rate, third party referrals, and demographic data to help you build detailed buyer personas.
GeoRanker
This tool tracks the rankings of websites by location and this information via heat maps. This is great for determining how well your site ranks in your community and planning targeted campaigns to improve or maintain your ranking.
Local SEO audits are key to assessing how well your website connects to your target audience. By ensuring your website is up-to-date, keyword optimized, and easily accessible, you can bring more customers to your storefront and boost revenue.
MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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