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Everything You Need to Know [+ How to Perform One]

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Everything You Need to Know [+ How to Perform One]

How can you be sure that your business is taking advantage of every opportunity to attract local customers? One way is to perform a local SEO audit — a thorough assessment of your search engines rankings and the actions you should take to improve or maintain your local online presence.

While a local SEO audit may seem daunting if you’ve never done one before, it can actually be completed in seven easy steps — and there are several tools that can make yours quick and efficient.

A local SEO audit can be done on its own or as part of an overall digital audit.

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Local SEO Audit Guide

Our guide to completing a local SEO audit is broken down into the following steps:

  1. Keyword research
  2. Website audit
  3. Google Business Profile analysis
  4. Local business citation analysis
  5. Client/customer review performance
  6. Analytics review
  7. Competitor analysis

How to Do a Local SEO Audit

1. SEO Keyword Research

Figure out the keywords your potential customers are typing into search engines to find businesses like yours. Different customers will use different keywords to find what they are looking for, so make sure the keywords you optimize for aren’t too narrow.

To broaden your keyword list, think about where your customers could be in the buyer’s journey. If they’re in the early stages, they’re likely searching “Where can I find X near me?” or “X in [city, state].”

While you may already know a few keywords and phrases to optimize for, using SEO tools like Ahrefs and Keyword Finder will help you find even more long and short tail keywords you may have never thought of.

Remember, the majority of search engine users rarely click on the second page for information, so optimizing your website for SERPs is key to attracting new customers and generating conversions.

2. Website Audit

Now that you know the keywords you need to optimize for, you’re ready to conduct a website audit — an analysis of your website’s structure, content, and overall experience.

A website audit considers:

Page Optimization

Optimizing a web page means ensuring a page is well-structured, unique, and focused on relevant keywords. When a search engine like Google crawls through a webpage, it looks for signals to determine the page’s focus and what search inquiries it can rank for.

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Issues with page optimization can include:

  • Missing or lengthy title tags
  • Missing headlines
  • Missing, lengthy, or duplicate meta data

To optimize your page, include keyword-focused headlines, page titles, headings, URLs, and meta descriptions. If images are important to your business or website, use image alt text and file names that include relevant keywords.

Featured Snippets

Featured snippets are special boxes that include highlighted excerpts of texts and appear at the very top of search results. Below is a featured snippet that appears when you Google “What color is the sun.”

Example of features snippet in Google. Featured snippets can boost local SEO

A featured snippet will bring your web page to the top of search results. To increase the chances of SERPs pulling your page as a featured snippet:

  • Publish authoritative and relevant content.
  • Ensure your local business details, events, products, FAQs are easily found on your site.

Internal Linking

Make sure your site’s pages link to other parts of your website and that those links are not dead or outdated. Cross linking to other parts of your website can boost multiple pages at a time — and it will help search engines determine the flow of your website and its ability to direct users to the answers they need.

Duplicate Content

Google prioritizes original content in its rankings. If your website contains duplicate content, you can either update your page so that it only has original content, delete duplicate pages, or include a canonical tag to let Google know your site contains pages taken from another site.

Step 3: Google Business Profile

A Google Business Profile (GBP) is a box that appears when people look up your business or service. This box contains your business’ name, address, hours, and other key information customers would want to know. An updated GBP will boost your business’ visibility on Google Maps and will increase organic search results.

Notice the GBP below includes the business name, primary business category, hours of operation, address, services and more.

Example of a Google Business Profile and how it can improve local SEO

Once you’ve created your GBP, check to make sure all the information regarding your business is up to date. This establishes credibility and will encourage Google to rank your business higher in local search results.

Step 4: Local Business Citation Analysis

Local citations are any online mentions of your business’ name, address, and phone number. It’s important to have this information featured in local directories, such as your local chamber of commerce or websites like Yellow Pages.

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Make sure all of this information is up-to-date. If you’ve changed locations, names, or numbers, all references to your business must reflect that. If your local citations are out of date, your credibility could take a hit, and search engines will likely lower your ranking.

Step 5: Client/Customer Review Analysis

Reviews play a huge role not only in local search rankings but in acquiring new customers. According to a 2022 survey by Brightlocal, 84% of consumers said reviews are “important” or “very important” when deciding to try out a new business or service provider.

With that in mind, analyze your reviews. Are they mostly positive or negative? Do you have enough reviews to determine a pattern? How often are you responding to reviews?

That last point is especially important because responding to reviews shows Google that you’re an active and responsive business, which plays a role in your ranking.

To obtain more reviews, encourage clients to leave a review online by issuing a special promotion. Some businesses offer incentives such as gift cards or a certain percentage off the customer’s next purchase.

Step 6: Analytics Review

Use tools like Google Analytics to track the success of your web pages and assess which of your pages are performing well and which need more support. When using Google Analytics (or any analytics tool of your choice) pay attention to:

  • Your top-visited pages and whether those pages are visible on your site
  • Organic search
  • Page performance
  • The path visitors take to purchase on your site

Also, check to see if other domains are referring to your website and if there is an opportunity for backlinks. Backlinks are any links to your website or pages from third-party websites. If a relevant and reputable website frequently links to yours, that could boost search results. However, links from non-reputable websites can do more harm than good.

Step 7: Competitor Analysis

Finally, it’s time to check on your competitors. Type the keywords you plan to optimize for into Google and make a list of competitors in your niche. The list doesn’t have to be long — at least five would be enough.

Then look up their GBP, reviews, social media activity, local listings, and how well they rank for those keywords. SEO tools like Ahrefs also offer features that allow you to see what other keywords their websites are optimized for, so you can consider those keywords for your own strategy.

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Local SEO Audit Tools

Many of the steps listed above can be done manually, but there are plenty of tools that can save time and effort when performing a local SEO audit such as:

HubSpot

HubSpot offers SEO tools that provide actionable recommendations to optimize your website for SEO, show which pages need to be updated, offer topic suggestions, access to monthly search data, and more. Its integrated tools also allow you to create clusters and blog content around core topics — strengthening your authority in your niche and boosting your search rankings.

Screenshot of HubSpot, which can be helpful in conducting local SEO audits

Ahrefs

Ahrefs has many features that help you track SEO performance and research your competitors’ backlinks and keyword performance. You can also find new keywords with its Keyword Explorer feature and perform site audits that scan for SEO issues

Screenshot of Ahrefs, which can be used to conduct local SEO audits

Google My Business

This tool can help you discover local competitors, compare your performance, and monitor and respond to reviews on your site. It also comes with a “Book an Appointment” feature that can boost engagement with your business.

Screenshot of Google My Business, which can improve local SEO auditsGoogle Analytics

Google Analytics shows how many people visit your website. It also records organic traffic, bounce rate, third party referrals, and demographic data to help you build detailed buyer personas.

Screenshot of Google Analytics, which can be used in local SEO auditsGeoRanker

This tool tracks the rankings of websites by location and this information via heat maps. This is great for determining how well your site ranks in your community and planning targeted campaigns to improve or maintain your ranking.

Screenshot of GeoRanker, which can be used in local SEO auditsLocal SEO audits are key to assessing how well your website connects to your target audience. By ensuring your website is up-to-date, keyword optimized, and easily accessible, you can bring more customers to your storefront and boost revenue.

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8 Effective Ways to Ensure Ecommerce Business Success

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8 Effective Ways to Ensure Ecommerce Business Success

It is a known fact that the global consumers are favoring ecommerce, and the reasons for ecommerce business success are many. 

According to a Statista forecast, the retail ecommerce revenue in the US is expected to cross 1.3 trillion dollars by the end of 2025.

Image via Statista

While brick-and-mortar stores are gradually losing their dominance, the digital marketplace is blazing. More and more ecommerce brands, big and small, are coming up and gaining a foothold in this ever-expanding landscape.

If you are one such ecommerce business striving to taste success, you know how demanding and competitive things can be. And you only beat the fierce competition with aggressive ecommerce marketing strategies like digital advertising, content marketing, social media marketing, etc.

In this post, I will be sharing 8 key factors you need to focus on to ensure your ecommerce business success and sustainable business growth. 

Let’s get started.

8 Key Factors for Ecommerce Business Success in 2022

The future of ecommerce is bright and the small businesses that jump on the bandwagon early will reap great benefits. But what does it take to taste this success? 

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Here are the 8 key success factors for ecommerce businesses.

1. Target a Niche Audience 

The secret to ecommerce business success lies in understanding your target audience and focusing all your efforts on engaging them. Instead of trying to attract a broad audience on the search engines, select a niche audience specific to your small business, understand their pain points and interests, and position your brand to meet their needs. An SEO tool like Semrush or Ahrefs can help you with your research to build a strong marketing strategy based on real insights.

The goal is to make your product unique and market it to a relevant audience that is more likely to make a purchase. This strategy can increase customer loyalty and win repeat customers for your small business. Therein lies the secret to your ecommerce business success. 

2. Go Mobile-First 

The pandemic has accelerated our shift to ecommerce and given rise to m-commerce. Insider Intelligence estimates that by 2025, m-commerce sales will account for 44.2% of total ecommerce sales in the US.

So it’s clear that the success of your ecommerce business relies on the mobile-friendliness of your site. Having a mobile-friendly online store can help you deliver a seamless online shopping experience to customers on the go.

You can begin by running Google’s Mobile-Friendly Test and building a progressive web application (PWA) for your online store. A responsive design for your website will help boost sales and pave the way for your ecommerce business success.

3. Choose the Right Distribution Channels 

Your audiences are active on different channels and if want your products to be visible to them, you need to choose the right distribution channels. 

If your business model focuses solely on your ecommerce website, you should broaden your perspective and consider other sales channels. There are several other options to sell your products like Amazon, eBay, social media, affiliate marketing, and so on. You can manage your sales process effectively with the help of sales CRM tools. These tools integrate your different sales channels and makes your sales process more efficient.

Conduct extensive research to figure out which of these channels are preferred by your target customers. Showcase your products in an attractive way to boost your ecommerce sales. This digital marketing strategy can contribute to your ecommerce business success.

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4. Create Unique Content

You heard that right. To ensure that your ecommerce brand stands out in the crowd, you should invest in high-quality and diverse content. 

Today internet users are flooded with content and to grab their attention you need to think out of the box and create content marketing strategies that truly grab their attention. Remember, video content is ruling the landscape delivering great results. You can use Premiere Pro Presets to create unique and impressive videos and stay ahead of the competition.

Gather insights from customer data analysis, see what your competitors are doing, and learn from your previous digital marketing campaigns to create a more targeted content marketing strategy for your small business. 

5. Continually Update Your Email Marketing List 

Marketers rely on email marketing to achieve diverse marketing goals. Emails can be used to generate leads, nurture them, build relationships with customers, ensure customer satisfaction and boost ecommerce sales.

But to leverage the power of email marketing, you need to be smart about your email lists and use the right email tools to manage them. There’s no point in sending a thousand emails when only a couple of hundreds of recipients are your target audience. 

That’s why segmenting your email lists and keeping them updated is crucial to your ecommerce business success. An effective way to manage your email lists is to ask for the recipients’ feedback on your emails and the information they prefer to receive.

By analyzing the responses, you can make more strategic decisions and ensure the success of your ecommerce business.

6. Deliver a Great Shopping Experience 

The expectation of customers in terms of customer experience has skyrocketed and that’s why you need to work towards improving customer satisfaction.

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Personalized communication could be one of the biggest game-changers, be it in recommending products, reminding them of abandoned carts, or introducing them to your latest offerings. Creating user story maps can go a long way in making your personalization efforts more effective.

Right from the moment customers land on your page to when they make a purchase, you should strive to create a smooth customer experience. You can also consider incorporating an AI-powered chatbot into your website to take your customer service to the next level.

To make your customers happy, offer them special deals and discounts. Such moves will surely boost your ecommerce business success.

7. Invest in Social Media Marketing

Social media, can be immensely effective in creating brand awareness, extending customer service, and generating leads for your ecommerce business. Facebook, Instagram, Pinterest, and YouTube are all marketers’ favorites to reach out to niche audiences and drive traffic for their sites.

Having said that, it is a crowded market, and winning big on social media isn’t easy. As an ecommerce brand, you need to use social media analytics to create digital marketing campaigns that not only generate engagement but also fill your sales funnel with quality leads.

Ecommerce brands should also leverage social selling as it is growing into a prominent trend. This shoppable post by Macy’s allows its Facebook followers to buy what they like instantly. 

Image via Facebook

If invested strategically, selling on social media can act as a profitable sales channel for your business. 

8. Leverage Ecommerce Tools

Your team need not struggle to ensure the success of your ecommerce business. A variety of advanced ecommerce tools are at your disposal to optimize your efforts. 

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Some of the must-use tools for you are: 

  • Website tools – to design, set up, and manage your ecommerce site
  • Ecommerce marketing tools – to help strategize and execute your campaigns with ease 
  • Competitor analysis tools – to understand the gaps in your planning and improve it
  • Analytics tools – to help you gauge the performance of your digital marketing campaigns
  • Business tools – to help you manage daily operations, finances, logistics, inventory, and customer service 

Choose the ones that can boost the success of your ecommerce business. 

Final Thoughts

There you have it, a list of 8 key factors you need to work on to ensure the success of your ecommerce business. Gaining this success is hard work but it is worth it. 

If you want to fuel your business growth, I strongly recommend building your ecommerce marketing strategy to enhance customer experience and build your brand identity. Go ahead and give them a try to beat the competition and establish a successful ecommerce business.


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