MARKETING
The 12 Best Free (and Private) Email Accounts and Service Providers of 2022

You need an email account — whether it’s for networking, job recruitment, downloading resources, transferring files, setting reminders, meeting with colleagues, or something else.
Even with the rise of office chat platforms, you still depend on email for a surprising number of things. But unfortunately, not every email service is completely free. And even the free ones might not be the easiest to use or have all the features you need.
It can be a challenge to find an email service provider at no cost that balances the right features with usability. To help make your search easier, we put together a list of the different types of email accounts you can set up, followed by the best email service providers you can host your account on right now for free.
Types of Email Accounts
There are two main types of email service providers to choose from: Email clients and Webmail.
Let’s briefly go over these different types of providers.
What are email clients?
Email clients are software applications you install onto your computer to manage the email you send and receive. To access this email, the client interacts with a remote email server.
Email clients you’ve likely heard of include Microsoft Outlook, Mozilla Thunderbird, and iCloud Mail.
What is a webmail?
Webmail is a form of email you access exclusively from the internet and therefore exists primarily on the cloud rather than your computer. Instead of an installed application fetching your email, you manage your inbox right from your internet browser.
Examples of webmail providers include Gmail, Yahoo! Mail, and Hotmail.
Now, take a look at seven of the best free email service providers (and five of the best email accounts for privacy) you can get your hands on today — both webmail and email clients included. For each email service provider, we’ve highlighted a unique feature to help you find the best fit.
Best Free Email Accounts
- Gmail: Best for Offline Accessibility
- AOL: Best for Interface Organization
- Outlook: Best for Multiple App Integrations
- Yahoo! Mail: Best for Lots of Storage
- iCloud Mail: Best for IMAP
- Mozilla Thunderbird: Best for Managing Multiple Accounts
- Yandex Mail: Best for Translating Emails
1. Gmail: Best for Offline Accessibility
Unique Feature: Native File Collaboration
Sign up here.
Type of email: Webmail
Who should use it: Anyone who already uses and loves the rest of Google’s products.
It might seem like an obvious top pick, but Gmail is just too versatile not to get our first slot. According to Litmus Labs, Gmail has the second-highest email provider market share (behind Apple iPhone’s native email app).
Ironically, one of the reasons Gmail has become so popular is because of all the communication options in your inbox that don’t involve email.
Gmail is a regular email inbox tool you can access once you have a Google account. Since it’s built into Google Suite, you can also access a group of free apps that allow you to chat, video conference, and share files with the people in your contact list.
Google Hangouts, available from your inbox’s left sidebar (or the right — you can customize how your inbox is displayed), lets you text and video chat with other Gmail users for the things that might not warrant an email message.
Like most other email accounts today, Gmail also has an intuitive calendar where you can set meetings and reminders.
Pro Tip: You can also use a free product like HubSpot Meetings to easily schedule meetings without back-and-forth emails.
Unlike other email accounts, you can use your Gmail address to log into and manage your YouTube account, as well as collaborate on shared documents and spreadsheets right from a cloud-based Google Drive.
Offering a generous 15 GB of free email storage, Gmail does everything it can to make your inbox less chaotic, including advanced filters that automatically push emails into separate folders as they arrive. And none of these functions costs a dime.
Notable Features:
- Allows you to un-send emails
- 15GB free email storage
- Accessible from any internet-connected device
- 99.9% protection from suspicious/spam emails
- Texts suggestions that help you write emails faster
2. AOL: Best for Interface Organization
Unique Feature: Unlimited Storage
Sign up here.
Type of email: Webmail
Who should use it: Anyone who uses email for most of their communication.
America Online (I feel nostalgic just typing those words) has quietly kept up with today’s standards for a good user experience and is now once again one of the best free email accounts available to you.
Purchased by Verizon in 2015, AOL delivers your email from its classic news-driven homepage and comes with the contemporary spam filters and virus protection you’d expect from your email provider. You can also send text and instant messages from specific windows in your email inbox.
AOL does have something over Gmail, though: unlimited storage. Additionally, you can import email contacts from a CSV, TXT, or LDIF file, so you’re not creating your “buddy list” (get it?) from scratch.
Notable Features:
- Unlimited storage
- Highly customizable
- Offers a spellchecker to reduce errors
3. Outlook: Best for Multiple App Integrations
Unique Feature: Multiple App Integrations
Sign up here.
Type of email: Email client
Who should use it: Anyone who uses many different platforms to connect with others.
If you ever cringed at the sight of a “Hotmail.com” email address, you can thank Outlook for this outdated domain name.
But there’s good news: Microsoft has reinvented its longstanding email service, and your free Outlook.com email address has many advanced features waiting for you.
While it touts a calendar and message filter similar to Gmail, Outlook also integrates with several other popular communication apps.
For example, you can connect Skype, Facebook, PowerPoint, PayPal, and even task-management software such as Trello — making it very easy to reach and work with non-Outlook users without leaving your inbox.
Outlook offers 15 GB of free storage for each user, along with a super-clean interface.
Notable Features:
- Like with Excel or Word, you can use Add-ins with Outlook
- Easy access to other Microsoft apps like Skype
- Provides aliases that add anonymity to your email
- Excellent email organization
- Great search feature
4. Yahoo! Mail: Best for Lots of Storage
Unique Feature: Media and attachment history
Sign up here.
Type of email: Webmail
Who should use it: Creatives and anyone who sends and receives attachments frequently via email.
Yahoo! Mail, another well-known platform, sits just behind AOL in storage space with a whopping 1 TB (that’s a terabyte) for free, along with a few key social media integrations.
You can have custom background themes and search for key information from your inbox with Yahoo! Mail.
Yahoo! Mail makes it easy to find every photo, video, and document you’ve ever attached or received via email in their tabs on your inbox’s sidebar. This makes the platform especially appealing to those who share documents regularly or simply want an album made of every photo they’ve ever had shared.
Notable Features:
- Connects seamlessly with Yahoo Calendar
- Outstanding email organization
- Customizable themes
- Instant notifications for new emails
- Decent security to keep your account safe and secure
5. iCloud Mail: Best for Data Encryption
Unique Feature: Label senders as VIPs
Sign up here.
Type of email: Webmail
Who should use it: people who use Mac and want everything on one system.
If you’re a Mac user, you may want to consider using iCloud Mail as your email provider. Their free email account comes with 5GB of storage that you can use to sync your photos, files, or email.
However, it’s important to note that storage is shared between all of your apps and devices — so if you take a lot of photos on your iPhone, you may eat into your email storage allowance for the month. Upgraded plans start at $0.99/month and go up to $9.99/month.
One of the most significant advantages of using iCloud over other email providers on this list is the ease of integration. Apple builds its desktop and iPhone mail apps with all email clients in mind, but it pays special attention to making the experience delightful for iCloud users.
Notable Features:
- Search functionality
- Ability to label senders as VIP to automatically filter important messages and save time
- One-click “Unsubscribe” feature
- 5GB free email storage
6. Mozilla Thunderbird: Best for Managing Multiple Accounts
Unique Feature: Customization features and the ability to open multiple emails in tabs
Sign up here.
Type of email: Email clients
Who should use it: Anyone looking for a simple but customizable email inbox.
Thunderbird, a free email application from Mozilla, known for Firefox, offers a quick email inbox setup and a simple, easy-to-use user interface.
The app offers customizable features, such as theme settings and app extensions to improve your email experience. The email app also allows you to open multiple emails in tabs, similar to how you would open various web pages in Firefox browsers.
Notable Features:
- It has a large extension library
- Integrates with Google Calendar to make task and meeting scheduling easier
- Smart email organization to reduce cluster
7. Yandex Mail: Best for Translating Emails
Unique Feature: 10 GB of free cloud storage
Sign up here.
Type of email: Webmail
Who should use it: anyone seeking a free email with additional storage capabilities.
Yandex is a Russian web company that offers a global email tool. You can sign up for a free account with the tool, link it to your Facebook, Twitter, or Gmail accounts, and personalize your email inbox.
Like many of the other providers on this list, Yandex’s email inbox can be set to filter or prioritize emails so you see messages from real people. It can also recognize keywords in messages and subject lines and organize emails into categorized inboxes. Additionally, users who sign up for Yandex mail get 10 GB of free cloud storage.
Notable Features:
- Auto-reminder for unreplied mails
- In-built translator
- Read receipts on sent emails
- 10 GB free cloud storage
Best Free Email Accounts For Privacy
- Zoho Mail
- Proton Mail
- GMX Mail
- Trustifi
- Mailfence
8. Zoho
Unique Feature: 25 Business Addresses
Sign up here.
Type of email: Webmail
Who should use it: startups and small businesses.
This is the first of the free email accounts for privacy to make our list, but it holds a ton of potential for businesses.
The first thing you’ll notice about Zoho is its user-friendliness. From integrating with Google Drive, Box, and other cloud-based file managers, to its built-in task manager, this email service offers a simple way to accomplish all of your daily tasks.
The real difference-maker, though, is the ability to customize the domain name for up to 25 connected email addresses. Want to replace “@zoho.com” with the name of your business’s website? You can do so under Zoho Lite, which gives you 5 GB for free — all under [email protected].
Notable Features:
- Doesn’t scan your inbox for advertisement purposes
- Emails are in an encrypted format
- Notifies you if your messages don’t deliver
- Integrates easily with the Zoho CRM
9. ProtonMail
Unique Feature: Encrypted email
Sign up here.
Type of email: Webmail
Who should use it: Anyone who sends and receives sensitive information.
ProtonMail offers just 500 MB of free space, but for the worthy trade of encrypted email, allowing you to send messages that nobody else can see and disappear after a month.
What’s the catch? Is the service hard to use? ProtonMail is easy to use on any device without any software needed to encrypt your emails, as with most webmail platforms. Its inbox interface is as easy to understand at a glance as the other email services on this list.
And the tool offers quick color-coded labels to help you further organize which emails deserve the most care and protection.
Notable Features:
- No personal information is required to open an account
- Compatible with other email providers
- Optimized inbox to boost productivity
- End-to-end data encryption
10. GMX Mail
Unique Feature: Alias email addresses
Sign up here.
Type of email: Webmail
Who should use it: Anyone who needs multiple emails with one central inbox.
While you may not have heard of GMX Mail, it’s been around for quite a while (since 1997) — and it has a bunch of features that make it worth considering.
First off, GMX offers 65 GB of storage. That’s a lot of storage for a free email service. In fact, they claim that it allows you to keep nearly half a million messages in your Inbox!
Another feature worth noting is the ability to send large attachments. While many services have low caps for your email attachments, GMX Mail allows you to send files up to 50MB. That’s great if you share a ton of photos, presentations, or other large files from your account.
But the feature of GMX Mail that really sets it apart is the ability to set up to 10 alias email addresses all from within one account. This can be useful in many situations — both personally and professionally.
On a personal note, you could use one alias for all of your online purchases and logins — to keep marketing emails separate from your private messages. From a business perspective, multiple email addresses can help manage role-based emails such as [email protected] or [email protected].
Notable Features:
- Spam filter to protect your inbox from suspicious messages
- Easy-to-use inbox management templates
- Mail collector for keeping all your emails (even from other service providers) in a single place
11. Trustifi
Unique Feature: Data loss prevention
Sign up here.
Type of email: Webmail
Who should use it: Anyone who doesn’t want to choose between having a secure and functional inbox.
Trustifi combines the best of a productive and secure email provider in one place.
With available whitelisting and blacklisting options, you can easily choose who you allow to send you messages. Trustifi is also compliant with HIPAA/HITECH, PII, GDPR, FSA, FINRA, LGPD, CCPA, and more, so you don’t have to worry about losing your account overnight.
You can even use the Trustifi add-on to add an extra security layer to your Gmail or Outlook inbox.
Notable Features:
- Ransomware and fraud detection
- Ability to set expiry dates on sent emails
- Seamless integrations with other email systems or service providers
- End-to-end email encryption
12. Mailfence
Unique Feature: Legal protection
Sign up here.
Type of email: Webmail
Who should use it: Anyone looking for a secure email account that integrates with other tools.
Mailfence is a secure browser-based email service provider based in Belgium. Given the laws in Belgium, all your data is locked away from any third-party access.
Their free plan gives you 500 MB of email space. But to truly enjoy the best of Mailfence, you’ll have to hop on a paid plan that starts at €2.50/month.
You’d be able to create up to 10 aliases on the paid plan and have 5GB of email space, among many other features.
With Mailfence, it’s easy to organize your day and business because you’d be able to easily integrate your email account with your contacts, calendar, and documents.
Notable Features:
- Quick integration with a suite of tools
- True OpenPGP end-to-end encryption
How to Make an Email
No matter which provider you choose, creating an email is a simple process. But, it’s still important to know best practices so you can have one that fits your needs the best. The purpose of an email is to provide a space for you to have easy, secure communications. Follow the steps below to create an email:
1. Choose An Email Provider
Select an email provider based on your needs as a user. Think about which features, such as top-tier security, email scheduling capabilities, or integrations, are the most important to you. Also, consider how much storage you will need and what type of provider works best.
2. Choose a Username
Select a username based on the purpose of the account. If it is a professional account, then your name with a significant number will do. The name of your business will do if it’s a business account. You might also consider your [email protected] for professional accounts.
3. Create a Password
Email providers generally have minimum requirements for how secure your password must be. These often include a number or a special character. Follow these guidelines and choose a password that is very unique and has a variety of letters, numbers, and characters to make it very secure.
4. Secure Your Account
Many email providers include ways to add extra security to your account. Take advantage of these features to keep your account and data safe. Setting up two-factor authentication is a great place to start.
5. Write a Signature
Set up an email signature for your account. This saves a lot of time as you are writing emails and helps keep your closing consistent. Include information like your name, your title, and your contact information.
Making the Most of Your Email
And with that, you have some of the best options for free email accounts this year. But who knows? Your next email address could be entirely different while giving you just what you need to succeed.
Editor’s note: This post was originally published in March 2018 and has been updated for comprehensiveness.
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MARKETING
How to Schedule Ad Customizers for Google RSAs [2024]
![How to Schedule Ad Customizers for Google RSAs [2024] How to Schedule Ad Customizers for Google RSAs [2024]](https://articles.entireweb.com/wp-content/uploads/2023/11/How-to-Schedule-Ad-Customizers-for-Google-RSAs-2024.jpg)
It’s no wonder that responsive search ads have steadily grown in popularity in recent years. Through Google’s machine learning capabilities, RSAs provide a powerful way to automate the testing of multiple headlines and descriptions to ensure a closer match to user intent. The benefits are clear: RSAs mean broader reach, better engagement, and improved performance metrics.
However, all these benefits come at a significant (but reasonable) cost – they can be extremely difficult to manage, especially when it comes to updating ad copy to promote limited time offers.
I know this firsthand – I work with several ecommerce clients with promotions that constantly change. Not too long ago, I found myself going through the consistently tedious process of updating a client’s RSA headlines and copy. As I was making the changes, I thought to myself: “There must be a better way to update this ad copy. I shouldn’t have to use find and replace so many times while pausing and enabling my ad campaigns.”
After expressing this to my colleague, Jordan Stambaugh, the two of us agreed there must be a better way. But we’d have to make it happen. A few weeks later, we put that idea into action and created a more efficient process for updating RSA ad copy on a scheduled basis. If you want to try this process for yourself, just keep reading.
Responsive Search Ad Customizers 101: Basic Options & Execution
Before diving into the process of scheduling automatic updates for your RSA customizers, it’s essential to understand some key Responsive Search Ad fundamentals.
First, you can customize three main options within RSAs: the Attribute Name, the Data Type, and the Account Value. Each of these plays a vital role in personalizing your ads:
- Attribute Name: This is essentially the identifier for the customizer. It is how you’ll reference the specific piece of information you’re customizing within the ad. For instance, if you’re running a promotion, you might name an attribute “Promotion.”
- Data Type: This indicates the kind of data the attribute represents and it determines how the information can be formatted and used within the ad. Common data types include Text (for plain, non-numeric text), Percent (to represent percentage discounts), Price (to denote monetary values), and Number (for any numerical value).
- Account Value: This is the default value for the attribute that you set at the account level. It acts as a fallback if more specific values aren’t provided at the campaign or ad group level.
For example, if you wanted to promote a 10% off discount using RSAs, you’d use the “Discount” attribute, a data type of “Percent,” and an account value of “10% off.” Then, when someone is searching for products, Google would test automatically inserting a copy regarding a 10% off promotion into your ad.
Once you’ve set up the right customization options, you can start to format your RSAs with customizers.
Here’s how:
- Start by typing in {
- Click on Ad Customizer then select your attribute
- Google will populate your attributes that are already uploaded
- For a simple offer, use the “Default text” attribute as a catch-all. This will ensure your ads run smoothly if Google can’t pull the right messaging from your RSA feed
How to Schedule Your Ad Customizers with a Feed
Now that we’ve covered the basics, let’s cover how to schedule your ad customizers.
Just follow this three step process:
1. Create the feed
Start by creating two sheets: The Parent sheet, and the Child sheet. The “Parent” sheet will act as the primary data source, while the child sheet will pull data from the parent sheet.
We’ll start by building the parent sheet. After opening the sheet, start by renaming the active tab to “Promotions.” Don’t skip this step, it’s crucial for referencing this range in formulas later on.
In your “Promotions” tab, head to the top row and label columns A, B, and C with the headers of your ad customizer attributes. For example, you might have “BrandSaleHeadline” as your attribute in column A, “text” as the Data Type in column B, and “Shop the Collection” as the Account Value in column C.
Once your headers are in place, move to cell C2. Here, you’ll input the expression =lookup(today(),F:G,E:E). This formula will play a key role in dynamically updating your RSA customizer based on the current date.
Next, go to columns E, F, and G, which will be used to manage your scheduling. In these columns, you’ll list out the different values your chosen attribute might take, alongside their corresponding start and end dates. For example, under the “BrandSaleHeadline” attribute, you might schedule various promotional headlines to appear during different sale periods throughout the year.
Here’s how your sheet might look:
Now look back at the first 3 columns on your sheet. They should look like this:
Now create a second sheet. We’ll call this sheet the Child sheet. It’s going to automatically pull in data from the parent sheet you just created, and will be the one you link to Google Ads later on.
Columns A, B and C will be almost identical to the child sheet, but we will be using a special formula later so we can automatically populate this. So, start by labeling Row 1 Column A “Attribute,” then the next column as “Data type,” then column C as “Account value.”
Then go to C2 and use this expression to populate the right account value from the parent document: =importrange(“[PARENT DOCUMENT URL HERE]”,”Promotions!C2″)
Your sheet should now look like this:
We recommend adding a date range with default text for any days you’re not running a promotion. In the example above, we have “Shop Our Collection” appearing as default text.
2. Input attributes
Once you have your feed created, the next step involves inputting your attributes into the Google Ads platform. This can be done either manually or through a bulk upload.
For the manual approach, navigate to “Tools & Settings” in your Google Ads interface, then go to ‘Setup’ followed by “Business Data.” Here, you’ll find an option for “Ad Customizer Attributes.” Click the plus sign to add your attributes. It’s crucial to use the same attribute names that you’ve established in your Parent Google Sheet template to ensure consistency and proper data synchronization.
Alternatively, if you prefer the bulk upload method, again head to “Tools & Settings.” This time, select “Bulk Actions” and then “Uploads.” For this process, you only need to upload columns A to C from your template.
Be aware that it might take some time for your uploaded attributes to be reflected in the business data section of Google Ads.
3. Set up an automatic schedule
At this point, you’ve almost finished scheduling your ad customizers. Navigate to Tools & Settings, then Bulk Actions, then Uploads, then click the Schedules tab at the top. Select your Child Google Sheet as the data source, and share your Google Sheet with the appropriate email.
And there you have it – Google will automatically pull in the data you populated in the sheets into your RSAs.
Common Challenges When Scheduling RSA Ad Customizers
When we test these sheets with our clients in the wild, we’ve uncovered five common challenges. Be on the lookout for these issues – solving them before they happen can save you a lot of trouble down the line.
Not scheduling your upload when the site changes
The first and most significant hurdle is the mismatch between the scheduled data upload and website content updates. For instance, if the Google Sheet is set to upload at 11 am, but the website changes occur at 3 pm, there’s going to be a discrepancy where the wrong message could be displayed for several hours, or new messaging could appear prematurely. Conversely, if the website updates happen before the scheduled sheet upload, outdated promotions might linger until the new data is imported. Synchronizing these schedules is crucial; it’s best to align them so updates occur simultaneously.
Skipping QA during a message change
Another pitfall is neglecting quality assurance (QA) during message updates. It’s vital to regularly check the business data section to verify that the correct values are in place post-update.
Issues with the IMPORTRANGE function
Then there’s the technical aspect of setting up the IMPORTRANGE function correctly in the Google Sheets template. The ‘child’ template must reliably pull data from the ‘parent’ sheet. If this function isn’t configured correctly, data won’t be imported as needed.
Not sharing access of the Google template for automatic uploads
Pay attention to your access permissions for the Google Sheets template. Google will prompt you with the email address that needs permission to access the ‘child’ sheet for automatic uploads. Overlooking the sharing of your sheet with this address will prevent the system from working.
Having date range gaps in your parent sheet
Lastly, a common oversight is leaving date range gaps in the ‘parent’ sheet. Every single date must be accounted for without overlaps. A practical tip is to have an ‘evergreen’ backup message ready, scheduled to run continuously, ideally through the end of the year, to cover any potential gaps.
Conclusion
Leveraging Google Sheets in conjunction with Google Ads to schedule RSA ad customizers is a game-changer for managing dynamic promotional content. This process not only streamlines your workflows but also ensures that your ads remain relevant and up-to-date, reflecting current promotions without the need for constant manual intervention.
By adopting this method, you’ll save significant time and effort, allowing you to focus more on strategy and less on the minutiae of ad copy updates. Give it a try and experience a more efficient way to manage your RSAs, keeping your campaigns fresh and engaging with minimal hassle.
MARKETING
10 Advanced Tips for Crafting Engaging Social Content Strategies

In 2023, there are a total of 4.89 billion social media users worldwide. One of the many reasons you should build your brand’s presence on social media is to capture a slice of this pie.
So, if you’re a marketer wanting to crush it online — this is your time to take action. The social presence of billions of users shows great potential to connect, engage, and build lasting relationships with your target audience.
The real power lies not just in being active on social media networks but in planning social media goals in advance and crafting engaging social media content strategies that make a meaningful impact.
And creating one isn’t as easy as it sounds. It requires a thoughtful approach that goes beyond the basics.
To help you accomplish your social media goals, we’ll cover ten advanced tips that you can use to craft an engaging social media content strategy.
1. Conduct A/B Testing
A/B testing allows you to optimize your social media marketing strategy based on insights and social media metrics.
Experiment with different content formats, headlines, captions, and visuals to see which format performs better.
You can also try different content styles and focus on visual content, which is 40x more likely to be shared on social media.
Example: Test two different headlines for a product announcement social post and use the one that users engaged with and shared more. You’ll need to track social metrics like reactions, shares, and new followers during your test.
2. Personalize your content
Before creating a social media marketing plan or content calendar, segment your audience based on demographics, behaviors, and interests.
Craft tailored messages for each segment and find social media content ideas for that target audience.
And to encourage them to engage with you, publish funny content. 80% of marketers say that funny content is the most effective form of social media posts.
Example: Tap into Instagram retargeting ads to promote personalized product recommendations to customers based on their past purchase history.
3. Embrace User-Generated Content (UGC)
User-generated content is a powerful way to build trust, gather a sense of community, and increase engagement rates.
Encourage users to share their experiences and stories about your brand.
Plan a posting schedule using social media tools, highlight, and feature UGC in your content, and give credit to the creators to showcase the authenticity.
Then, create a dedicated UGC marketing campaign.
Example: Invite customers to share photos of themselves using your product with a branded hashtag. Comment on and share these photos on your company’s social media (with permission, of course), thanking the participants for joining in on the fun.
4. Incorporate influencer collaboration
Partner with influencers in your industry who have high engagement rates. 67% of marketers agree they prefer working with micro-influencers with 10k-100k followers or subscribers.
Collaborating with influencers allows you to tap into their social networks and leverage their credibility to boost engagement.
Use social media management tools to co-create content, host giveaways, or collaborate on campaigns aligning with your brand and the influencers’ style to extend your reach and gain engagement.
If your target audience is Gen Z, you can prefer Instagram Reels for influencer marketing.
For context, look at the stats below:
Example: Partner with a fitness influencer to promote your health supplements through workout videos.
5. Use interactive elements
To accomplish your social media marketing goals, you can engage people to interact with your brand via polls, quizzes, and surveys. Encourage them to participate and share the results.
Incorporating interactive elements into your social media marketing strategy will spark active participation between your social media team and audience, making them more likely to engage and share opinions.
Example: Host a poll on X (formerly Twitter) to let your audience choose the next product feature you’ll develop or the types of content they’d like to see.
6. Leverage user reviews and testimonials
Showcase user reviews and testimonials as part of your content strategy. Highlight positive feedback and make improvements by taking accountability for negative feedback.
Incorporate these testimonials into your social media strategies to create dedicated reviews or testimonial videos. Sharing this social proof helps build trust and credibility with your audience.
Example: Feature video social proof of a satisfied customer explaining how your software improved their business.
7. Create long-form content
While social media platforms are mostly known for short-form content, they’re switching gears to focus on long-form content.
It’s great, especially if your business receives great engagement on X (formerly Twitter).
“Long-form posts on the microblogging platform are now at 3 billion views per day and rising.”, said Elon Musk, the owner of X.
“This is roughly on par with all newspaper articles views on Earth,” he continued.
Educational content and case studies tend to work great on LinkedIn. Additionally, blog posts can also help you establish your brand as an authority in your industry.
Publishing compelling content is a great way to increase engagement and shares. You can also repurpose educational content on multiple sites and tailor it to each platform for the best results.
Example: Publish content about challenges and opportunities your company faced and how it helped you increase return on investment.
8. Collaborate with other brands
Collaborate with complementary brands or businesses for promotional content.
As part of your digital marketing strategy, come up with mutually beneficial collaboration ideas that can help you both increase reach and tap into ideal customers.
Joint campaigns, cross-promotions, or co-sponsored events are great ways to use the power of collaboration.
Example: Team up with a travel agency to promote your hotel and their vacation packages through a joint social media campaign.
9. Emphasize customer service
Social channels aren’t just a source for publishing content but also for providing excellent customer service.
Marketers these days actively invest in building social media communities to better connect and interact with potential customers.
Respond promptly to inquiries, comments, and feedback from your audience. Show them you genuinely care about them by addressing their concerns and providing helpful solutions.
This level of engagement can build customer loyalty and community building.
Example: Respond to customers’ support requests on social accounts and resolve their issues within a few hours.
10. Monitor trends and stay updated
Stay updated with social media trends, algorithm changes, and content formats. Track performances, content audits, and social media KPIs.
Experiment with new features or types of content introduced by social media channels.
Plan your social media content calendar based on engagement metrics. Keep an eye on what your competitors are doing and identify strategies that work well in your industry.
Out of all content types, short-form videos are taking the spotlight. Research states that 64% of shoppers ended up making a purchase after seeing branded video content on social platforms.
Example: If video content is becoming popular on social platforms, create your social media content strategy around it.
You might also consider incorporating data storytelling into your strategy. Why? More brands are moving towards storytelling in their social media posts.
This helps reach larger audiences and accomplish business goals. If you haven’t thought about it, give it a thought. The early bird catches the worm.
Final Words
And there you have it — ten advanced tips to level up your social media marketing strategy.
Test the waters with new features on social channels and plan your content marketing strategy accordingly.
With consistency and some creativity, you can increase your brand awareness and establish a strong foothold in the vast sea of social media.
Are you ready to boost your social media presence and accomplish all your business goals? Here’s to your success!
MARKETING
3 Questions About AI in Content: What? So What? Now What?

In the United States, Thanksgiving will give us the needed break to take a collective breath.
I don’t know about you, but getting my bearings around the disruptions of generative AI presents an extreme challenge. Innovations come so quickly that once we think we have our arms around it, something new appears.
Almost one year into seeing what generative AI can do for content creation and marketing strategies, OpenAI has introduced custom GPTs for those who pay for access.
You can build custom ChatGPT applications to use the tool’s newest capabilities to do things specifically valuable to you. For example, your company could upload 10 years of blog articles and instruct the custom GPT to use the knowledge gained from the content to formulate answers to questions on the blogs’ topics. In theory, you get the depth and breadth of ChatGPT’s large language learning model focused on your knowledge base and able to take specific actions, such as sending an email or automating a task.
Impressive. But sheesh. What does that do to your plans to integrate tools into your marketing workflow? It seems like one of a hundred things that you’re supposed to pay attention to right now.
Time to reflect
If your time frees up this week either because of the holiday or because the Americans are on holiday, take a moment and reflect on these disruptions to your current marketing and content efforts.
A little more than 20 years ago, a nursing professor at Swansea University published a helpful framework for self-reflection and communication. His exercise has helped me in times of disruption, and perhaps it can be for you as well.
Answer a few questions that fall into three stages – what, so what, and now what?
- What? Describe what has happened simply and objectively – without judgment or interpretation. Some helpful prompts: What happened? What did you observe? What events occurred? What is the current situation?
- So what? Answer questions about what you know now that you didn’t know. You can introduce emotions. Some helpful prompts: What did you learn? What difference have the events made? Answer as yourself or within the context of your team or company.
If it’s just you, potential questions could be: Did what happened clarify an interest? Did you hear or feel anything that surprised you? How is your experience different than what you expected? What do these events mean to you?
If you answer on behalf of a team or group, you can ask the self-questions along with these prompts: What do these events suggest to you about this group? How might the group work better or worse with these events? How were decisions made or not made based on these events?
- Now what? Reflect on your future actions based on the first two steps. These broader implications react to what happened. Questions center on defining and looking at the root cause: What would contribute to a successful response? What would be in the way of successfully navigating through this? What learning has now occurred, and how can I/we apply this learning?
Ask your team to do this same exercise. When you meet back up, create a workshop or team gathering where you discuss the answers and determine where opportunities may exist.
Real reflections aren’t hot takes
If you find yourself thinking that process is basic, well, you’re right. These three questions – and the provocations that come from them – mirror a progression you’ve all tried to work through a problem. However, you don’t often do it for big disruptions in the moment. It’s just too easy to jump to the third step, “now what,” and confuse it with “what’s next.” You get overwhelmed by all the actions you can take.
You can see this challenge happening with the disruption of generative AI.
Check out this article that reflects on the disruption of generative AI in the video game industry. To make the case, it leverages Bain & Company research that “more than half of video game development process will be supported by generative AI within the next five to 10 years.” It uses “what happened” to make a case for “what’s next.” The author didn’t even bother to ask “so what” to reach the conclusion: “Microsoft wants AI to solve problems that game makers say they won’t actually have.”
If you reflect on what the Bain research actually said, you can see it’s almost the opposite of the Microsoft conclusion. The research plainly says few executives believe AI will reduce development costs. They say AI will not significantly impact talent and “do not believe it will replace the creative spark necessary for game development.”
By misinterpreting what happened and not asking, “So what,” the author jumped to predicting what’s next, which is almost useless to make any productive change to address what’s really happening.
This is why working through this process is helpful.
Now, to be clear, hot takes are fun. I’m not suggesting you do away with predictions or the occasional response. Hot takes are a great way to start the conversation, not to finish them.
Take the time – and the process – to work it out. It’s not perfect. It’s also not meant to be a fail-safe way to predict the future. The three-question stages are meant to help you balance facts and feelings to make more productive and satisfying responses to the disruptions you face.
The process is meant to change your future, not by helping you see it more clearly but by helping you clearly see how you change it.
It’s your story. Have a wonderful, reflective Thanksgiving, and tell it well.
Cover image by Joseph Kalinowski/Content Marketing Institute
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