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SEARCHENGINES

Your Business Is Not Visible To Customers

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Google Door Hidden

Google may have a bug, it is a confirmed bug according to some local SEOs, where a bunch of businesses are seeing a notice in Google Search that “your business is not visible to customers” in Google Search or Google Maps. While Google is telling you that your business is not visible on Google, it is actually not true, the businesses are visible – this notice is a bug and is probably freaking a lot of people out.

This notice is showing up in the new Google Business Profile editor screen within Google Search.

Here is a screenshot from Garrison Agency on Twitter but there are tons of complaints in the Google Business Profile Forums – tons – too many for me to list:

Google Your Business Not Visible To Customers

Here is another image from the forum of this:

click for full size

Krystal Taing and Ben Fisher, local SEOs, who are product experts, said this is a confirmed bug and there is no ETA for a fix:

Krystal also wrote in the forums, “This is likely a current bug that Google is already aware of and investigating. At the moment, no action is needed, I will provide an update as soon as we hear back from Google!”

So if you see this for your business listing, you are not alone.

Yes, Google has really confirmed this is a bug, see here:

Forum discussion at Twitter and tons on Google Business Profile Forums and Local Search Forum.

Update: At noon, this started to work again:



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SEARCHENGINES

Daily Search Forum Recap: July 18, 2024

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Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.


We’re seeing more Google Search ranking volatility, is this a sign of the core update coming? Google is testing AI Overviews on by default in the UK, even on some Workspace accounts. Google Merchant Center Next is coming to all merchants now. Google’s site reputation abuse policy forced a public company to lower earnings forecasts. Google is testing bolding the query in the search box when unselected.


Search Engine Roundtable Stories:


  • Google Search Ranking Algorithm Volatility – July 18th


    We may be seeing the start of a Google Search ranking algorithm update, as I am starting to see volatility spiking in the Google Search results and a spike in chatter within the SEO community. I know we are expecting the next core update to touch down in the coming weeks, so maybe Google is testing/evaluating something now?

  • Google Tests AI Overviews In Workspace Accounts In The UK


    Google AI Overviews are only really live in the United States, for personal Google accounts (not Workspace accounts) and on Chrome browsers. Well, Google seems to be showing AI Overviews to some Workspace accounts in the UK.


  • Google Merchant Center Next Coming To All Merchants


    Google announced that Google Merchant Center Next, the updated version of Google Merchant Center it announced at Google Marketing Live in 2023, is now coming to all merchants this month. Google has already begun notifying merchants and advertisers of this via email and will continue to do so over the month.



  • Google’s Site Reputation Abuse Update Leads Gaming Affiliate To Reduce Financial Forecast


    Catena Media, a publicly-traded online gambling information company, issued their Q2 earnings update a couple of weeks ago, saying they have reduced its revenues forecast due to the Google Site reputation abuse policy update.




  • Google Bolding Query In Search Box When Cursor Out Of Search Box


    Google is testing bolding the query in the search box when you click your cursor outside of the search box, otherwise the query is in normal plain font text. This is a weird one – don’t you think?

  • Doogler Google Office Bed


    Here is a photo of a Doogler, Google dog, at the Google Dublin office in a dog bed – a Google dog bed. The dog looks a bit tired and for some reason is lying near the bed and not on the bed.

Other Great Search Threads:

Search Engine Land Stories:

Other Great Search Stories:

Analytics

Industry & Business

Links & Content Marketing

Local & Maps

Mobile & Voice

SEO

PPC

Search Features

Other Search

Feedback:


Have feedback on this daily recap; let me know on Twitter @rustybrick or @seroundtable, on Threads, Mastodon and Bluesky and you can follow us on Facebook and on Google News and make sure to subscribe to the YouTube channel, Apple Podcasts, Spotify, Google Podcasts or just contact us the old fashion way.



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SEARCHENGINES

Daily Search Forum Recap: July 17, 2024

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Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.


Google has finally ended its labs experiment for Search Notes. Google Knowledge Panels tests showing store rating reviews. Google tests renaming short videos to quick takes. Google Ads in Japan changed the term brand match to intent match. Google is testing query refinements under the ad carousel.


Search Engine Roundtable Stories:


  • Google Search Notes Finally To End


    There was a lot of speculation that Google would remove the Search Notes feature from the Google Search labs results last May after living past its official end date of December 2023. Well, Google told 9to5Google that Notes on Search and Discover is finally going away.

  • Google Ads Changed Broad Match To Intent Match In Japan


    Google Ads has changed what they call broad match to intent match in Japan. So now it is called (Intent Match), it was called (Partial Match).

  • Google Knowledge Panels Tests Store Ratings Reviews


    Google is testing showing store ratings review stars in the knowledge panels for some retail stores. Clicking on the stars will take you into the Google Store Rating panel.

  • Google Tests Renaming Short Videos To Quick Takes


    Google is testing renaming the short videos carousel to quick takes in the Google Search results. Short videos are quick videos Google surfaces in its search results from YouTube, Instagram, TikTok, Facebook and other sources and now Google is testing naming them “Quick Takes.”

  • Google Ads Query Refinements Under Ad Carousel


    Google seems to be testing a query refinement ad option. Where Google is showing other search queries related to the ads it is showing under a sponsored ad carousel in the search results.



  • Google Paris France Olympics Signage Adapted


    In April, we covered the prep the Google Paris, France office put together for the upcoming Olympics events by dressing up its lobby signage in Olympic sports. Well, the sign changed a bit. Here is a more recent photo I found on Instagram.

Other Great Search Threads:

Search Engine Land Stories:

Other Great Search Stories:

Analytics

Industry & Business

Links & Content Marketing

Local & Maps

Mobile & Voice

SEO

PPC

Other Search

Feedback:


Have feedback on this daily recap; let me know on Twitter @rustybrick or @seroundtable, on Threads, Mastodon and Bluesky and you can follow us on Facebook and on Google News and make sure to subscribe to the YouTube channel, Apple Podcasts, Spotify, Google Podcasts or just contact us the old fashion way.



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SEARCHENGINES

Google Core Update Expected In Coming Weeks

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Google Core Fire Balls

Danny Sullivan, the Google Search Liaison, said that he expects the next core update will be rolling out in the coming weeks. He said it is hard to predict because these updates are not scheduled to a particular day but rather tested and then once approved are launched.

Sullivan said this on a comment on this site, over here, he wrote, “I would expect we’ll see one in the coming weeks, because that fits in with our general cycle.” “But precisely when, that’s just not known yet,” he added.

In fact, he added that these updates are simple not scheduled, he said, “the ranking team makes changes, tests those, evaluates those and eventually we get a launch date.” But that, I guess, has not happened yet and thus we don’t have a date yet. When it is ready, I assume Google will roll it out and let us know and that seems to happen pretty quickly after the testing and evaluations are all approved.

He wrote:

We’d tell you when the next core update will be if we knew. But we don’t know exactly yet, that’s all. These aren’t scheduled to a particular day. The ranking team makes changes, tests those, evaluates those and eventually we get a launch date. There have been many times I could have said “Core update next week!” because everything was on track for that to happen, but then there’s a need to do a bit more work or other things that might cause a pushback. I would expect we’ll see one in the coming weeks, because that fits in with our general cycle. But precisely when, that’s just not known yet.

As to seeing changes? Well, Sullivan did also say in the comments, “I do hope we can improve in some of these cases where creators with their hearts in the right places, and who are doing the real content effort behind that, are rewarded as we should be doing.” This echoes a lot of what Google said before.

He also added something I did not know, that he interviewed folks at HouseFresh and RetroDodo in front of about 50 Google Search Quality team members, so the Google team “could hear first-hand directly some of the things that they’ve had relayed from me, John or which they’ve read about,” he wrote. “It was incredibly useful, impactful, and I’m deeply grateful for both of those for agreeing to do it,” he added.

So maybe we will have a July 2024 core update or maybe it will be an August 2024 core update – or maybe later. It all depends on how the testing and evaluations go… For all we know, that might happen later today, so buckle up.

Forum discussion at us and X.

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