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Pro Tips: TikTok Shares Advice on How Brands Can Establish a Presence on the Platform, and Generate Results

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pro tips tiktok shares advice on how brands can establish a presence on the platform and generate results

TikTok is the platform of the moment, with the short-form video app continuing to lead the app download charts, and add users at an unprecedented rate.

And with the platform now on track to reach a billion users this year – despite losing its biggest user market in June 2020, due a ban in India – that will put it on par with Instagram, and make it one of the top five biggest social/messaging apps.

Which, of course, now sees it attracting more interest from marketers, looking to go where consumer attentions lie. And no doubt, there is huge opportunity for boosting brand awareness and even generating direct sales – but the creative focus of TikTok does mean that it requires a dedicated approach, you can’t just re-purpose content from other platforms or campaigns.

So how can you make the most of TikTok for your brand?

We recently spoke to Becca Sawyer, TikTok’s Global Head of Small Business Solutions, to get her insights into what brands starting out on the platform need to keep in mind, as well as her key tips for growing your business presence in the app.

Q: What ad/promotional elements are seeing the best response on TikTok right now?

BS: Ads that perform best don’t look or feel like ads – they embody our “Don’t Make ads. Make TikToks” motto.

We always remind brands to not overthink it. TikTok is the place where authenticity and realness is not only accepted; it’s celebrated.

We know it can feel intimidating at first, and that’s why we’re constantly working on ways to make it easier to create and share content on TikTok. Our Small Business Resource Center has creative tools and examples of successful businesses to help business owners get comfortable. We also recently partnered with Vimeo to launch templates that can help small businesses create quality video in a few easy steps.

TikTok Vimeo integration

Q: What’s the key to an effective marketing strategy on TikTok?

BS: We always encourage brands/organizations to:

  • Engage Like a User  Join conversations and build a community – brands can put themselves at the forefront of trends and conversation happening within our community
  • Think TikTok First  Creativity, culture and trends start on TikTok. Thinking TikTok first allows your creativity to scale with dynamic nature of the platform.
  • Build a narrative  As a brand/organization, you have an opportunity to not just join a conversation, but start a new conversation.
  • Create with Intent  Don’t Make Ads. Make TikToks. TikTok as a platform is designed to inspire with authentic, creative content that could only be on TikTok.

Q: What’s the most common mistake you see brands make with their TikTok approach?

BS: A common mistake from brands and businesses is approaching TikTok with the mindset that the last click is the holy grail.

Brands should be thinking about TikTok uniquely – it’s an immersive, entertainment experience, where people build and find community. Brands that show up authentically, and genuinely want to be part of the everyday conversations, will see the best results. As such, we often remind brands that engagement prior to the final click is highly valuable.

Q: What’s a good example of a brand that’s achieving strong results with TikTok marketing?

BS: The brands we see having the most success are those that embrace the creativity and authenticity of the TikTok community.

Examples of brands that have really leaned in:

  • Aerie – Aerie’s crossover leggings were sold out online for nearly two months after a viral TikTok post by Hannah Schlenker led to overwhelming demand for the product. Her single post prompted over 700,000 searches for the product alone on the Aerie website, as well as an increase of 200,000% in Google searches. The brand received a total of 130,000 emails from customers asking to be placed on its “notify me” waitlist. They’ve since used paid advertising to further drive conversions.
  • GAP – More recently, GAP’s brown hoodie went viral, with the hashtag #gaphoodie reaching 6.7m+ views and counting thanks to a post by creator Barbara Kristofferson. Although the hoodie was vintage, the TikTok community created such viral demand that GAP brought it back in stock, after ending production over a decade ago. TikTok and GAP recently partnered for the “Gap Hoodie Color Comeback”, a campaign that will decide GAP’s next hoodie release by engaging the TikTok community to vote for the next product color.
  • Sour Patch Kids (Mondelez Int.) – By consistently tapping into trends, and having fun with the community, Sour Patch Kids is TikTok’s most-followed snack brand, with over a million followers. They’ve also activated lots of campaigns based around the platform, one being its most recent April Fools’ Day #SourPatchPrankFund challenge, which rewarded TikTokers with Sour Patch Kids and money for their pranks. For the campaign, they partnered with five TikTok creators: @TheCrazyGorilla, @VirziTriplets, @SometimesMamaYells, @SantiAndMikay, and @TattedBoy92.
  • KFC – Competing in the never-ending chicken sandwich wars, KFC took to TikTok to collaborate with popular creator Lili Hayes to introduce its new chicken sandwich. The collab, which was posted on KFC’s channel, has over 1.1m likes, while #trythekfcsandwich has garnered over 208m+ views and counting.
  • Sider’s Woodcrafting is a family-owned woodcrafting shop out of Maine. They make amazing cutting boards, shelving and other custom products and have grown to over 118K followers on TikTok. The owner, Bruce Graybill, has attested that TikTok accounts for roughly 90% of his business. He recently published a TikTok about how “TikTok saved our business”.​
  • Izola’s Country Cooking is a cafeteria-style Southern comfort restaurant in Hinesville, GA. Their content often features their daily dishes created by Chef Dave, as well as messages from customers who have traveled across the country to try the food. Owners Glenn and Lori Poole have said that many of their customers found them on TikTok.
  • Lala Hijabs is run by a wife and husband team in Canada, who started their business and their TikTok account during lockdown. Sana made a video showing a hijab she customized, and a lot of her followers wanted to buy one like it. She launched her shop last year for “hand tie dyed hijabs – inspired by the beautiful colors of life,” and they have already done six figures in revenue, with zero paid advertising up until recently. They’ve since activated paid advertising on the platform to boost organic presence

Q: What would be your top tip for someone starting out with TikTok marketing?

BS: Just dive in! Read the comments. See how people are talking about the community or subject your brand fits into.

Also look at what’s going on behind the trends and culture movements. A brand’s content should look and feel the same way as the community’s posts. That way, your brand’s content will be grounded in what’s really happening on the platform, and will have a stake in the conversation. 

Socialmediatoday.com

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Threads Looks Set to be Made Available to European Users Next Week

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Threads Looks Set to be Made Available to European Users Next Week

Good news with EU social media fans, with Threads looking set for a December 14th launch in the region, just in time to capitalize on holiday engagement.

As reported by The Verge, EU Instagram users can now access a countdown timer at www.threads.net, which seemingly indicates the exact time for the upcoming EU launch. Meta hasn’t made any official announcement, but the countdown clock is only visible to European users, while EU users can also search ‘ticket’ in the Instagram app to find a digital invitation to Threads.

Which replicates the original Threads launch back in July, which included similar Easter eggs and indicators pointing to the launch date (like the above).

The EU launch of Threads has been delayed by evolving EU data privacy regulations, which, due to the timing of the implementation of these new rules, has put additional development burden on the Threads team to ensure compliance with the new parameters. Amid the initial Threads launch, Instagram (and Threads) chief Adam Mosseri said that it could take “many months” for Threads to reach EU users due to these additional complications.

But we have since seen indicators that Threads is coming.

Last month, The Wall Street Journal reported that Meta had an established plan to launch Threads to EU users in December, while app researchers have found various references to an upcoming “Threads EU Launch” in the app’s code.

Threads EU launch

Given the various strands of evidence, it does indeed seem likely that European users will get access to the app next week. And again, with social media usage increasing during the holiday break, that would also provide the best opportunity for Meta to capitalize on its opportunities.

Which are seemingly on the rise. As more people turn away from Elon Musk’s X project, largely due to Musk’s own divisive commentary, they’re seeking a real-time social alternative, and for many Threads is already filling that void.

That’s especially true for journalists, a common target of Musk’s attacks, who are now establishing new networks within the Threads ecosphere. And while live sports engagement remains high on X, Threads is also making a push to win over more sports communities, even placing ads courtside during the new NBA in-season tournament showcase in Las Vegas.

Threads NBA ad

That’s seemingly prompting more sports fans to post in the app, which will expand again with the arrival of potentially millions more users in the EU region.

So how many more users can Threads expect to gain as a result of its European expansion?

Based on Meta’s EU disclosure data on active users, Instagram currently serves some 259 million monthly active users in Europe.

Instagram’s total, official user count is 1 billion MAU, while Threads now has over 100 million monthly users. So presumably, around a tenth of active IG users are also signing up to the app, which would mean that, at a rough estimate, we’re set to see around 25.9 million new Threads users incoming, if/when Threads is launched in the EU region.

Which is probably not as many as you might expect, but this is based on rough estimates, as Instagram reportedly has more than a billion actives now, and we don’t know the exact, current user counts of either app.

But either way, it will expand the conversation in the app, and enable more people to take part, which has its own expanded benefits. And with around 60 million X users also in the region, that could see a number of them looking to make the switch.

Which is the real aim here. Meta has created Threads as the X alternative, aiming to scoop up former Twitter cast-offs who are unhappy with Elon’s changes at the app. In order to do that, Threads needs to be available in all regions where X users may be looking to jump ship, so its EU expansion is another critical step in this respect.

It’ll be interesting to see what Threads user numbers rise to over the holiday period, and whether it can indeed become a genuine rival for X in total active engagement.

We’ll keep you updated on any official announcement on the Threads EU launch.



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The best social media hacks to blow up your following in just a year

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The best social media hacks to blow up your following in just a year

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Get viral fast. Plus more social media hacks to grow your accounts.

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X Pitches Advertisers on Audience Reach Opportunities in ‘Q5’

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X Pitches Advertisers on Audience Reach Opportunities in ‘Q5’

X is making a push to win over advertisers in the holiday season, by promoting its opportunities in “Q5”, which covers the post-Christmas to mid-January period.

As explained by X:

During [Q5], we see reduced CPMs and cost-per-conversion as consumers shop for post-holiday deals and products to support their New Year’s ambitions. Last year, X saw a 5% reduction in the average CPM and a 27% reduction in the average cost-per-conversion1.

Which could present new opportunity to reach a larger audience with your promotions, if indeed they are engaging on X over the holiday period.

“Q5 is filled with a wide variety of tent-pole moments, ranging from the holidays to sports, entertainment and more. With a surge of engagement around these conversations, your brand can remain relevant to your audiences while driving maximum ROI.

X says that, based on engagement data from last year, there are a lot of potential topics of interest for brands.

X also notes that sports video views are surging in the app, up almost 25% YoY over the past 6 months, while vertical video is also gaining momentum.

“Vertical video is the fastest growing surface on X. Over 100M people around the world are consuming vertical video daily at an average of over 13 minutes per day. On many days, vertical video accounts for around 20% of all time spent on the platform.

Though I would advise some caution in trusting these data points.

In recent months, various questions have been raised as to what X counts as a video “view” versus an impression, which is when a post is shown in-feed.

Technically, X counts video views like this:

“The main X video view metric is triggered when a user watches a video for at least 2 seconds and sees at least 50% of the video player in-view. This applies to View metrics for both uploaded videos and live broadcasts.

But that’s different to the actual view count that’s displayed on posts:

“Anyone who is logged into X who views a post counts as a view, regardless of where they see the post (e.g. Home, Search, Profiles, etc.) or whether or not they follow the author. If you’re the author, looking at your own post also counts as a view.

Even worse, X counts multiple views from the same person in that count:

“Multiple views may be counted if you view a post more than once, but not all views are unique. For example, you could look at a post on web and then on your phone, and that would count as two views.

So you can see how the public view count on video posts can massively overstate how many people actually watched a clip, which could be why X is reporting such big spikes in engagement. It just depends on which “view” metric it’s referring to here, actual views or exposure in stream.

Which makes all of these numbers a little difficult to determine, while X owner Elon Musk and CEO Linda Yaccarino have also continued to amplify misleading engagement stats via their own X profiles, muddying the waters as to what kind of actual reach and engagement you can expect.

And that’s before you consider the concerns that other advertisers have had with their promotions potentially being displayed alongside harmful or offensive content in the app.

But depending on how you feel about these aspects, and where your target audience is active, it could be worth considering X for your post-holiday promotions, as you look to maximize sales activity over the holiday period.

It’s also worth considering that with fewer big-name brands taking prime spots in the app, there may also be additional opportunity to reach people via X promotions.

There may be value, depending on your strategic thinking, though I would be keeping an eye on actual engagement

You can read more of X’s Q5 insights here.



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