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Twitter Shares New Insights into Key Trends During COVID-19


It’s difficult to contemplate the various ways in which 2020 has changed the way we live, the way we think, and the way we might approach life moving forward.

Of course, the most likely, long-term outcome will be much the same – people will eventually go back to doing things the way they always have, and that’ll become the norm once again. Eventually, we’re likely to move on, in the wake of the COVID-19 pandemic, and continue on with regular life. But there will be impacts, and those impacts could be significant, especially among younger, more impressionable people, for whom the virus has changed their perspective on the world and how they want to live in it.

Given this, it’s interesting to note the latest conversational shifts and topics gaining momentum among social media users at the moment – and this week, Twitter has provided some insight into key topics of focus among its users, and where people are paying more attention as a result of the pandemic. 

The insights could help you get a better understanding of these key shifts, and how they relate to your marketing communications – here’s a look at some of the key trends Twitter has identified in its analysis.

First off, parenting has changed in 2020, with kids spending more time at home, and parents engaging more with their children amid the lockdowns.

Twitter trends 2020

That’s lead to more challenges, and more perspective on how kids spend their time – but it could also lead to new understanding of how young people adapt, and what parents can do to engage their kids in new projects, topics and ideas.

Mental hälsa has also, understandably, become a bigger focus, with the isolation and stress of the pandemic impacting many.

Twitter trends 2020

The lockdowns will affect people in different ways, while the direct impacts of the virus itself come with their own mental health implications and concerns.

The lockdowns have also pushed people towards new hobbies in replacement of their regular social activities.

Twitter trends 2020

There’s a lot of opportunity there for holiday promotions and tie-ins – with more people seeking creative inspiration, there are various ways that brands can link into these trends to boost their holiday campaigns.

Those trends also relate to this element:

Twitter trends 2020

Things that many have taken for granted, like travel and social activity, have now become a bigger focus as a result of the pandemic, and while the economic impacts are also significant, we may well see a big increase in activity around adventure holidays and the like as the lockdown restrictions are gradually lifted.  

And an important note for brands:

Twitter trends 2020

As has already been well-documented in various studies, the next generation of consumers are increasingly attuned to social causes, and brands which link into them. That’s been further underlined by the pandemic – and as this stat shows, consumers want to feel like they’re contributing, and helping where they can, which is not only good for them and the businesses they’re frequenting, but also for society in general.

These are some interesting insights, which could provide guidance for your strategic approach. And as we head into the final stretch of the year (Christmas is now only 83 days away), and businesses look to recoup what they can through their holidays sales, considerations like these could be key in maximizing performance, and connecting with consumers on a deeper level in 2020.

You can read all of Twitter’s latest trend insights här.




WhatsApp lanserar "samtalslänkar" för att bättre underlätta gruppljud- och videochatt


WhatsApp Launches ‘Call Links’ to Better Facilitate Group Audio and Video Chats

WhatsApp has announced the launch of a new Call Links feature, which, as it sounds, will enable you to share a link to invite others to join a group chat in the app.

As you can see in these examples, you’ll now be able to create dedicated URL länkar for WhatsApp group video and audio chats, which will make it easier for others to join the discussion in the app.

When available (the option is being rolled out this week), you’ll be able to see the Call Link option within your ‘Calls’ tab, enabling you to create a shareable link to get people into your chats.

It could be an easy way to help enhance community connection, and facilitate engagement, while brands could also use the option to better connect with influencers and advocates, in a more direct, intimate way.

For example, you could run an exclusive chat to discuss your upcoming product launch, or seek feedback on potential updates. Meta’s says that it’s also working on secure, encrypted video calling for up to 32 people as well, so there could soon be a range of ways to use the option as a means to spotlight specific audience segments and engage with them direct.

And with more engagement switching to messaging tools, that’s definitely worth considering.

Indeed, as part of a recent product announcement, Meta CEO Mark Zuckerberg noted that:


"Most people use feeds to discover content and use messaging for deeper connections.”

As such, it may be time to start considering how you can lean into this shift, and better align with how users are now connecting, in order to maximize community and engagement.

Feeds are increasingly being overtaken by entertainment, so if you want to tap into the connective benefits of the medium, that may no longer be the place to be to reach your fans.

Messaging, and messaging groups, could be an important consideration going forward, and these new tools provide more options on this front.


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