WORDPRESS
#65 – Bob Dunn on Building a WooCommerce Community – WP Tavern
Jukebox has a podcast which is dedicated to all things WordPress. The people, the events, the plugins, the blocks, the themes, and in this case building a WooCommerce community.
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So on the podcast today, we have Bob Dunn. If you’ve been using WordPress for any length of time, and you’ve been consuming content in the ecosystem, it’s highly likely that you’ve come across Bob before. He’s been using WordPress since 2006, WooCommerce since 2011, and has been podcasting since 2014. In another life before he discovered WordPress, Bob ran a marketing company, but now his endeavors are all about WordPress.
We talk about how Bob found WordPress back in the day, when he was creating websites with HTML and Flash. Bob branded himself as BobWP, and has never looked back. After several years of running an agency alongside his content creation, in 2014 Bob decided to go all in on his content and building a community around it.
As you’ll hear, he tried a variety of different formats, some of which worked, and others which fell by the wayside. But it was all a journey to where he is now.
Given the size of the WordPress community, Bob was able to discover his niche within the greater whole and concentrate upon WoCommerce. His popular Do the Woo podcast was born, and he’s been working on it ever since.
We talk about how Bob has managed to keep the momentum going, and what he thinks are unique about his podcast and community. It’s not about growing a group or worrying about the number of listeners. For Bob, it’s about creating meaningful connections and working to make his community a worthwhile place to be for himself, his cohosts and consumers of his content.
We talk about how growing a community such as this can be financed, as well as the ways that Bob is trying to innovate in the near future to give value back to the WordPress project more generally.
It’s an interesting conversation about how content creators can find a place in the WordPress ecosystem, and what impact they can have.
If you’re interested in finding out more, you can find all the links in the show notes by heading to WPTavern.com forward slash podcast. Where you’ll find all the other episodes as well.
And so, without further delay, I bring you Bob Dunn.
I am joined on the podcast today by Bob Dunn. Hello, Bob. [00:04:05] Bob Dunn: Hey Nathan, thanks for having me on. I’m pretty excited to be here. [00:04:08] Nathan Wrigley: Yeah, you’re very welcome. Thank you. Bob is known to me because we’ve met in the real world, and I’ve been following his podcast for many, many years. But if you don’t know Bob, let’s give you the opportunity to introduce yourself. So it’s a fairly bland question. I’m sorry about that. But it’s the one that we usually start with. Just give us a bit of background, tell us who you are, what your relationship is with WordPress and so on. [00:04:32] Bob Dunn: Okay. Before WordPress, before I even got into WordPress, I ran a marketing company. My wife and I ran a marketing company, and these were the days of print design. So that’s kind of was my background for, for many, many years. And eventually moved into WordPress, which is another little story in itself, but was just looking for something simple and easy to segue into the web as far as our business.
And in 2006, I started playing with WordPress. Got into it more and more. My wife was blogging on Typepad, I believe, at the time. So I was thinking, well, maybe we should check out this blogging thing on WordPress. Got into that. That was what appealed to me first off.
And then secondly was the fact that I had spent, in my other business doing these horrible HTML websites with Flash, and they were just atrociously, they were a horror. And I thought, I’ve got to find something simpler that I can make a nice, clean website for clients. I don’t need anything fancy, and I found that with WordPress and actually did in, I think, 2018, my first WordPress site for our business. And from there it was history. In 2010, I branded BobWP. I’ve been training, I’ve done just about everything in WordPress, or at least tried everything except development. And I’m, where I’m at today with, Do The Woo, which is a WooCommerce builder community site. But yeah, it’s been an interesting and fun journey. [00:06:06] Nathan Wrigley: How did you decide that you were going to turn your attention to what it is that you now do mostly, which is community building and podcasting? Was there a moment in time where you thought, I no longer wish to actually build sites and deal with clients? I want to concentrate on the content creation and the community building. [00:06:25] Bob Dunn: Yeah, around 2014 was when I stopped doing service work, designing sites specifically. I just was burned out. It was to the point where I would almost dread if somebody contacted me to put a site together, and I think it’s just because I’d been doing, at that point, between that and our other business, I’ve been doing client services for a good, probably 23 years or 24 years.
And I thought, man, this isn’t the way to work with clients. I’m not giving them what they deserve. If I have that kind of attitude and I’m just dreading the next project. Ever since the beginning of my involvement with WordPress, the community always played a part. That was a part that really, was always there and always moved me forward.
Back in 2007, 2008, I was on another online community, and it was very unique. I’m not going to get into the explanation of it, take a little bit too long, but that got me more involved in community, online and both in person. And that stuck with me, the community all the way through.
And now the podcasting came along. I was a content maker. In 2007 I went to a workshop with some colleagues of mine, and it was on podcasting and they really wanted me to start a podcast. And I thought, well, this is very intriguing. I was looking at what I was doing. Uh, I don’t have the bandwidth for this. So I told them maybe someday, and that someday came like, I don’t know how many years later. 2014 is when I started the first podcast, and Matt Madeiros, which many of your listeners know from Matt Report and WP Minute. He was doing podcasting way back then too, and he kept poking at me.
And we had a pretty good relationship, we talked a lot. And again, since we were both content makers, he said, come on Bob, you got to try podcasting. So he was never like, down my throat, but every once in a while we’d be talking and he’d go, oh, when you going to start that podcast? So between his less than annoying poking at me, and then having waited, I thought this is prime time.
So in 2014, I said, I got to try this podcasting thing. And I did one for about a year and I called it WP Breakdown. And I thought it was very clever because I was essentially repeating what I did with tutorials and stuff. I was writing, breaking down WordPress. But then I also thought of the frustration of WordPress, somebody having a breakdown with WordPress. So I thought it was clever. I don’t know if anybody ever really got that from the title.
But they were 10, 15 minute monologue podcasts that I did. And I wasn’t really thrilled with it. I think it was a format I had. So after a little over a year I said, I got to quit this. This is just me rambling, regurgitating what I’m writing down somewhere else. I need to wait till something hits me and then I’ll start up again. [00:09:38] Nathan Wrigley: That’s nice. I confess that I don’t think in all the years that I’ve been podcasting, I don’t think I’ve had the courage to do any monologue kind of thing. It’s always been an interview. So either with one person or multiple people. I don’t quite know why that is, but I’ve always found it much more easy to get conversation going, than to persuade myself to sit there and write something that I assume people would want to listen to. [00:10:05] Bob Dunn: Yeah, and I’d always been told, even in the early days of my other career, people always told me, you got to do something Bob. You either need to go into being a DJ or a minister, because of your voice. And I thought, well, you know, you don’t go into something just because of your voice. And that’s where a few people started poking me at podcasting.
Oh, you have a voice for podcasting. I said, well, that’s nice, but it would be better if I had the time and the resources and everything else that comes along with it. The voice alone isn’t going to do it. And I’ve had a, I’ve had a few monologue ones. I’ve had a few interview. I’ve actually done seven podcasts since 2014.
[00:10:44] Nathan Wrigley: That’s really rather a lot. It always amazes me that the community surrounding the WordPress project is big enough that it can have so many little niches. So, you know, if you’ve got a plugin that does one particular thing, that may well afford you a lifestyle, if you can sell it and upsell it and shift some licenses, then you can have a lifestyle there.But also that extends to things like you and I both do. It’s amazing to me that there are enough people out there who are into WordPress that it can support multiple different podcast channels and YouTube channels and all sorts of content creation, tutorials, but also podcasts like you’re listening to now. I find that extraordinary. [00:11:29] Bob Dunn: Yeah, it is amazing. And I think when I was doing it by myself, I realized that no, this isn’t right. This isn’t meant to be me just being here by myself doing some monologue. I’m not really enjoying it. And I think that was a community part of it, nagging at me, because when I started Do the Woo, I think I did one or two episodes and I said basically, screw this, I’ve got to get a co-host at least.
And I reached out to Brad Williams from WebDevStudios. He said, would love to do it. We did a few by ourselves and then I thought even two people week after week or whatever the cadence was back then. Is it really what I want to do? Is it really what the listeners want to hear? The two of us talking week after week. So shortly after that we started bringing in guests. [00:12:26] Nathan Wrigley: I’ve tried my hand at community building with things like Facebook groups and so on. Various different ways of getting the community going, but that feels like an area where you are really concentrating. So it’s not true to say that you do the podcast. You do the podcast plus you have these endeavors to build community. You’ve got a variety of different people helping you create the podcast, but also you are trying to create a community around the podcast. How’s that going and what’s the intention there? [00:13:00] Bob Dunn: I think that, I started with building community around BobWP. So the brand in 2010 that I started, that helped make the way for building other communities, because it’s real hard to build, have these other grandeur ideas and not have built your own community yourself. So I did that, and when I really sat down and started looking at building community and I read books and I listened to the people that were experts in building community and I saw a lot of things and I thought, this just doesn’t, there’s something that doesn’t jive with what I want to do.
And what I discovered was two things that I was looking at building a community. I call it without the noise and without the metrics. And what I mean by that is without the noise, when I first started the idea of Do the Woo and building a community for the WooCommerce builder. Everybody would ask me the question, so are you doing a Slack channel? Are you doing a Facebook group? Is this like a Discord? Where are you building this community? I said, I’m not doing any of those. And they were just kind of pause.
My idea was that, and as painful as it sounds, that I would need to build community, basically one person at a time. That I didn’t need to prove that I have a community of thousands of people, or I have this group that has 10,000 people in it. Because the impact was more important to me than the number. Because as all of us know, you can have 20,000 followers on Twitter, and you engage with maybe 2% of them if you’re lucky.
So there’s that metric that doesn’t mean that your community’s successful or not, I really feel that way. The metric is the communication you’re having with individuals. How you’re connecting people. And that tied into less noise.
I didn’t need a bunch of people in a group on Discord and have them all talking away to each other. We have plenty of opportunities to do that, and I didn’t need to add something to that pile. So taking that in mind and moving ahead with those two, I call them my goals or my mantras, I guess. It’s gone very well because, what I see is, when I have people on the podcast, I have a certain amount of hosts, and our podcast is a little unique to the space because I have like, I believe, nine or 10 co-hosts now that do the different shows.
I kind of mix them up. They all have their different personalities. They bring in a different perspective. And the connections that have been made between hosts and guests and guests and guests and hosts and hosts has been amazing. And it’s not this, like I said, huge number that I’m going to just worry about achieving and saying, join this community of 10,000 people, 20,000. Whatever I want it. Join this community where people are connecting with each other in different ways. And that’s what I think the podcasting has really brought to it.
And you, you have your weekly Monday podcast where you bring in three different people. With you, I’m sure that same thing is happening. You’re building the WP Builds community that way because they’re all connecting. You have the people that come in and listen to the chat. You have guests that maybe have listened to other guests, who knows, they may have reached out to each other. Sometimes we hear about those stories, sometimes we don’t.
And those are the things that are impactful to me. And I think that’s a way to really build community versus these steps that people go through. And there’s nothing wrong with having Facebook groups. There’s nothing wrong with having Discord groups. They all have their place. But personally for me, I knew the direction I needed to go. [00:17:05] Nathan Wrigley: Yeah. In order to allow yourself the time to put into this project. Whatever it is given the time that this podcast is released, wherever you’ve got to. But in order to give yourself the time, you obviously need to finance that. And I’m wondering how that works for you. Do you have relationships with companies? Are you sponsored in certain ways? How do you deal with paying the bills essentially? [00:17:34] Bob Dunn: Yeah, it’s old sponsorships and it’s a tough row. You can get sponsors, no problem. You can get sponsors if you don’t have listeners. They put out all these things that maybe have worked for them. A lot of it is who you know. A lot of it is your own community build up. And a lot of it is luck, I think. So yes, I have currently 12 pod friends that are my major sponsors, and then I have some spots for smaller sponsors.
When I started my first podcast or one of my first, it was, Do the Woo actually, in the early years, changed to a podcast called WPeCommerce. When I started that podcast, out of the gate, I started with sponsors and I was able to get some people to come in and support me. Now, easier said than done. I had a lot of, as you mentioned, a lot of connections in the space. I had already built up a lot of relationships. I built up a brand, whatever that brand may convey, but it obviously was something that sponsors found value in.
Now, you can only carry that so far. You have to really start delivering and you have to, you have to be honest with your sponsors. And how I do it is, a lot of times you will, how do I want to say this? Sponsors will have expectations, and those expectations might be metrics. How many listeners do you have? How many click-throughs am I going to have?
Now, if you don’t have that or that isn’t your main goal, as I said before, with my community, I’m not looking at so much the metrics. I’m looking at the impact it has. Then you’ve got to turn around, sell that. And that’s what I do is I sell the impact of what my sponsors are doing for the community.
And that’s not an easy sell, let me tell you. And not everybody has a budget to spend the money on that. So I’m fortunate. It’s something that when time comes around to get sponsors, it’s not like I just sit back and send out 12 emails and I get 12 yeses. It does take work and it’s not something I recommend for everyone.
You know, there’s a lot of other ways you can fund your efforts. But if you really are able to do it full-time and put into it all your blood, sweat, and tears. And also decide what else you can provide through those sponsorships. Let me kinda step back. I’m kind of going off on a weird tangent.
One of the biggest things I can ask anybody if you’re going to do a sponsorship, whether it’s for a podcast for a community, is two things. Be creative and be flexible. If you send out and you say, hey, this is what you get, case closed, we’re done. Great. If that’s it, and it works, fine. But the only way you can grow a sponsorship, grow trust from sponsors is to throw in some creativity to really basically give them a little bit more of an open book than saying this is what we deliver during this period of time, and that’s it.
And that is what’s going to help you. And it helps them to understand more of what you’re actually doing with the podcast or the community, whatever it may be. Versus just saying, you get this and that’s it. If that makes sense. I kind of went off on a little tangent there and kind of got a little away from community, but the sponsorship is a real, I wish it was cut and dry is what I wish it was.
And I could say, hey, you know, just do this and you’ll be happy, and life will go on and you can go out and smell the roses and live your life. But it can be frustrating, can be challenging, but if you work on it hard enough, you’ll find that sweet spot. [00:21:31] Nathan Wrigley: Yeah, you only have to go to events like WordCamps to see that WordPress has this giant commercial bit to it. There’s hundreds of companies at those events vying for your attention, and they may have booths, they may have great big areas of the exhibition hall if you like, devoted to their product or service. Or it may just be that they turn up and walk the halls and try to meet new people and forge relationships, set up meetings and what have you. So there’s a very large proportion of people in the WordPress space who want to sell into that space. And then along comes somebody like you who is directly talking to those people.
And so I can see that the match is really good. You are essentially a conduit. You’re a short circuit between people who’ve got a product that they wish to sell, and trying to find that audience and it’s hard to build that audience. And I would imagine in many cases, those companies, they really don’t have the resources to build their own independent audience.
So the idea of piggybacking of the hard work that you’ve done over many years must seem very appealing. But also, yeah, I guess they’ve got their constraints in terms of whether they’ve got the budget, what their success criteria are and so on. But do you see yourself as that middle man, if you like? The person that sits between the community who want to listen to authentic people talking in authentic ways, and the companies who want to get their product and service to that audience, but possibly don’t know quite how to do it. [00:23:08] Bob Dunn: That’s exactly how I sell my sponsorships. I’m there to be an advisor. I’m there to be somebody that a sponsor can throw it against the wall and see if it sticks. I can give them my impressions of what’s going on in the community. For our new year with our sponsors, a big part of that is me being a conduit. I mean it’s like, I tell my sponsors it’s, it’s a horrible way to say this, but use and abuse me. I’m here to help you make connections. If you want to talk to somebody, if you want to meet somebody. If I see a potential conversation that I feel would be valuable to whoever and the sponsor, and neither one of them have had any inclination about this may be happening.
I’ll come right to them and say, hey, I’ve talked to so-and-so and I really think you should connect with this person. And at the same time, connecting with the different guests we have, I’ve had some sponsors that have actually connected with guests. In the next 12 months, as a group, what our sponsors are doing as part of their sponsorships now, and this kind of brings a other piece of the community back in, certain percentage of their sponsorship will go right back in to fund some of the things that we’re seeing and doing in the space right now as far as sending people to WordCamps, sending contributors to contributor days.
Helping contributors basically finance all the hours and efforts they’re putting into things. So I thought, what better way, especially for sponsors that may not know where to put that money, where they’ll get the most value for it, putting it back into the community. I want to be that conduit. [00:25:04] Nathan Wrigley: So some of the sponsorship money that you’re receiving in this particular year, you are turning that round and recycling it back to people in your community to help them, as you described, get to WordCamp events. But also I would imagine there’s other things. But that’s the intention is to siphon off a certain proportion of your sponsorship revenue and repurpose it to help community members.
[00:25:28] Bob Dunn: Right. And that’s one of the things, I did it as, I increased my sponsorship and as a added benefit that yes, let’s put this pocket of money together. Again, you may not know where to put it. But I can find the best places. I can talk to the right people. I can make sure that I’m not reinventing the wheel because there’s several organizations being put together, the WP Community Collective, all these other ones that will be able to help with this, and I can partner with them.So I’m real big with partnerships, finding the right place to put the money. I’m just not going to put some form on my site and say, okay, apply to be sent here, or to fund your project or whatever. I want to strategically make sure the sponsors monies are going to the right place. [00:26:19] Nathan Wrigley: Yeah. That’s really interesting. So there’s that as part of your community, but I know you’ve got quite a few irons in the fire and ideas circulating around. Depending on the time that this podcast is released, maybe those ideas will have changed. But right now, as of when we’re recording this, what are the goals, if you like for Bob and Do the Woo and the community around that for this coming year. [00:26:43] Bob Dunn: I really want to get even more people involved, reach more of the underrepresented globally. One big thing is that we want to reach out a lot more global and some of the pockets, especially in the Woo Builder. And it’ll be WooCommerce, I mean WordPress as well. But, it’s getting into those communities and elevating their voices.
Essentially that is what my whole podcast is about. No matter how I do it. I’ve got several different ideas aside from having somebody come in as a guest, I’m going to be doing some panels, some live feeds, and I’d like to define it as a podcast for the community by the community.
So there’s some real interesting pieces we’re looking at. We’re looking at bringing in a few podcasts that will be in native languages, because a lot of my guests, English is not their first language. I feel they struggle a little bit with really expressing themselves, like they would want to express themselves. And I can’t do this a lot, but I thought how great would that be to have, let’s say I’m just going to pick out a country in Europe, France.
I get a couple guests, host. We get a couple guests for them and I basically give them a little bit of direction of what they want to talk about. Probably something WooCommerce, and let them do it in French, and go at it. And this is something that I want to do to give back to those little communities in all these different countries. At least saying, hey, you’re at least special enough and you’re part of this community that we want to at least give you this almost as a gift, and give you the opportunity to raise your voice, but in your own language.
I’m doing a Friday show that I call WooBits, and I’m going to open it up and have a guest co-host come in with me each week and I’ll pick out a topic or two and we’ll just have a conversation. Again, this will be very open. It’s just somebody that wants the opportunity to kind of talk on the level as a co-host, but not have the commitment of doing this on a regular basis or starting their own podcast.
And again, all around elevating their voices. Yeah, there’s several things I’m trying to think of what else is coming to mind, but I’m somebody that likes to think I have these things in place and these ideas in place, but I’m sure organically over the next however many months, other ideas will come and in other great possibilities. And a lot of those do come through the sponsors too. I constantly talk to them and say, do you have some unique idea you wanted to do with the community? Let’s see if we can do something under the guise that Do the Woo and make it happen. [00:29:42] Nathan Wrigley: Given that you are now doing the Do the Woo podcast, and you’ve gone down the rabbit hole of WooCommerce exclusively really. Why did you decide to do that and not focus on WordPress as a whole? Because, obviously WordPress as a whole is much bigger. So why the fascination with Woo was it that you were just more interested in that when you began this journey, or did it just seem like a nice niche to be involved in? What was the thinking there? [00:30:12] Bob Dunn: Boy, that’s a, that’s a good question. I wish I could say it’s as easy as I was drinking one night and decided to do it. But that would be too simple. The whole journey to Woo, I mean, I’ve been involved with WooCommerce since the beginning. I used to use their themes in their early days when their were WooThemes, so I knew them as a company.
I knew, I’ve known a lot of the people there. It was a product that just always impressed me from the time it was released. During my sprint of doing more tutorials and stuff on bobwp.com, a few years back, I decided to focus on WooCommerce only because I knew there was a market, because I was into affiliate marketing at that time. And I knew there was a need.
So that was just general topics, writing about plugins, extensions, things like that. But then the more I got into it, and the more I talked to people at WooCommerce, and the more I talked to people involved with WooCommerce, I felt like the community was of builders who were a little fragmented. And I took upon myself, I thought, what if I was able to actually start bringing them together? Start raising their voices.
And, I realized that the Woo Builder community was very fragmented and they were all doing their own thing. And I, I just thought, okay, with as much experience that I’ve put into WooCommerce, and it just was a natural segue for me. Something just told me along the way to get into it more and more. I felt here’s an opportunity to do something more than just a podcast. Do something community wise. So I, I actually talked to a lot of people over a period of about seven or eight months before I even kicked off Do the Woo, to really get a feel of if this is something that is viable. And everything led me that way.
So, there was that initial interest always using WooCommerce, and it just built on it over the years. And the interesting thing about it is that as much as we talk about WooCommerce, I’m finding I talk just as much about WordPress, in conversations on the podcast and stuff, because obviously WooCommerce is built on top of WordPress. So it’s a slash, you know, Do the Woo, do the WordPress type of thing. Except that that’d be really cumbersome to call it that.
But the two overlap so much that the love and the interests I’ve had in WordPress for so many years fits in. And WooCommerce is a large, large piece of software. A lot of sites out there. And I was hoping by talking especially to people in other countries and their challenges and how they have built these little Woo communities, other places that none of us know about.
I thought, well, it was sure it’d be nice to get them a little bit more noticed and hopefully active and do that in any way I can through the site. I’m kind of going back into community, but something that just grew over time and I just decided to run with it because I really knew that, I just saw the potential for that community. And just a side fact, when I started Do the Woo, I did several episodes of it and I actually flipped over then to a podcast called WPeCommerce Show. And I did that for almost two years, four years I think. And there was probably well over 2, 300 episodes. And that was a more generalized WordPress and e-commerce.
And towards the end of it, I was having this nagging feeling. I wanted to kick Do the Woo back into things. So I actually started to Do the Woo up again. Did both of them at the same time, and eventually decided to end the WPeCommerce and focus on WooCommerce.
[00:34:17] Nathan Wrigley: Do you, given that you are really keen on e-commerce and WooCommerce in particular, and probably keep your eye very closely on how it’s being developed. What’s your feelings for 2023, or indeed the last year? What have you enjoyed in the space? So I’m thinking particularly not about the community there, but some of the bits and pieces that have rolled out into WooCommerce. What’s been exciting, what’s been interesting? What products or services have you seen which you thought, ah, that’s one to watch, or that’s been good to see? [00:34:49] Bob Dunn: You know, I hate to admit this, but I’ve gotten to a point in the last two, three years that I keep on top of WooCommerce by proxy. Because I feel like I’ve been put in a position to put all these other people on, a lot smarter than me, and get the people that really know what they’re talking about to talk about WooCommerce.I think what I’ve noticed most about WooCommerce, and this is maybe, I’m not a developer, I don’t build sites anymore, so sometimes my attention kind of weighs away from some of that stuff, and I get too maybe focused on the people. But I like the growth they’ve been doing. I feel like they’re not just going, you know, crazy. They’re not this like bam, bam, bam. Tons of features, tons of features, flipping this, flipping that. Adding stuff all the time. They, they are taking their time and they’re doing it right, even with blocks.
How long that they’ve taken to bring in Woo Blocks and the discussion around the product page and will the product page stay as it is, or will it become entirely block based? They don’t rush into anything. And sometimes I know maybe for some people that’s frustrating, but for myself as a business person and somebody that’s been in tech for a while, and just having talked to a lot of people. I think the thing that I’ve noticed. Even though the progress is moving fast in a lot of ways, they keep up with the right things, but they don’t push the envelope so much that they overdo it.
And I think that’s the thing I’ve seen the most. And when I have people talk about WooCommerce, I’ve recognized the most is that they’re doing it at a pace that’s good and they’re doing it right, and that’s, my takeaway is. And even when I listen to them talk about what they have in the future, it’s not like this, we have dozens of things we want to do. It’s more of a logical, step by step versus just piling it on. So I think that’s probably my biggest takeaway. And, it is from a bigger, maybe a more bird’s eye view. [00:37:10] Nathan Wrigley: Given that you’ve changed your career several times, you’ve flipped between different jobs. If we cast your eye into the crystal ball over the next few years, do you see yourself still doing this? Do you have as much energy and passion for it now as you did, and do you intend to keep doing Do the Woo? Or do you suspect that the future might offer something else?
[00:37:37] Bob Dunn: Well, if anybody wants to buy Do the Woo, I’m always. No, I’m just kidding. We’re in the, age of acquisitions, no. Seriously, I’m at an age, I started WordPress at the age of, right before my 50th birthday, I started diving into WordPress. So I’m at an age where I’m not looking to come up with the next big and new thing for myself.I’m really content with what I’m doing right now. So I’m think I’m in it for the long haul, because I think it’s going to be around. I don’t know how it will mold itself over the years. But my pivots that I’ve had over the years, and I’ve had several of them. They will be smaller pivots, but they’d still probably be within the realm of what I’m doing, versus just doing another whole swing. Now, I’m also somebody that says never say never, and you don’t know what the future holds. So don’t hold me to it. But I don’t have any, I have too many ideas for this still, and I think there’s still so much potential. I think I’m locked in for a while. [00:38:48] Nathan Wrigley: If anybody’s listening to this Bob, and they’re keen on e-commerce and WooCommerce in particular, and they never knew that you were trying to grow communities and connect people and all of that. Whether they’re from a company that might like to be on the one hand or the community member on the other. Where do they find you? Where’s the best places to get in touch with you and what you do? [00:39:09] Bob Dunn: Best place of course, you can always visit site, dothewoo.io. I do have a bobwp.com site. It’s a little bit lean right now. I’m kind of rebranding that. But dothewoo.io. And then on Twitter, I’m still hanging on Twitter. I mean, I’ll be there till they throw me off or something. You can find me @dothewoo, @bobwp. But basically look for BobWP on Mastodon, LinkedIn, all that stuff. You’ll find me there and that’ll connect you with Do the Woo. [00:39:43] Nathan Wrigley: Bob Dunn, thank you for chatting to me on the podcast today. I really appreciate it. [00:39:47] Bob Dunn: Thank you, Nathan. It was a true pleasure.
WORDPRESS
WP Engine sues WordPress co-creator Mullenweg and Automattic, alleging abuse of power
Web hosting provider WP Engine has filed a lawsuit against Automattic, and WordPress co-founder Matt Mullenweg, accusing them of extortion and abuse of power. The lawsuit comes after nearly two weeks of tussling between Mullenweg, who is also CEO of Automattic, and WP Engine over trademark infringement and contributions to the open-source WordPress project.
WP Engine accused Automattic and Mullenweg of not keeping their promises to run WordPress open-source projects without any constraints and giving developers the freedom to build, run, modify and redistribute the software.
“Matt Mullenweg’s conduct over the last ten days has exposed significant conflicts of interest and governance issues that, if left unchecked, threaten to destroy that trust. WP Engine has no choice but to pursue these claims to protect its people, agency partners, customers, and the broader WordPress community,” the company said.
The case document, filed in a court in California, also accused Mullenweg of having a “long history of
obfuscating the true facts” about his control of WordPress Foundation and WordPress.org
The story so far
Mullenweg had criticized WP Engine for infringing WordPress and WooCommerce trademarks. He called them the “Cancer of WordPress” and also called out WP Engine’s private equity partner, Silver Lake, for not caring about the open-source community.
Later, WP Engine sent a cease-and-desist letter, asking Mullenweg and Automattic to withdraw these comments. Automattic then sent its own cease-and-desist, accusing WP Engine of infringing WordPress and WooCommerce trademarks.
Notably, Mullenweg banned WP Engine on September 25 from accessing WordPress.org resources, including plug-ins and themes, and preventing WP Engine customers from updating them. Two days later, Mullenweg provided a temporary reprieve and unblocked WP Engine until October 1.
On Wednesday, Automattic published a proposed seven-year term sheet that it had sent to WP Engine on September 20, asking the hosting company to pay 8% of its gross revenues per month as a royalty fee for using the WordPress and WooCommerce trademarks.
Alternatively, WP Engine was given the option to commit 8% by deploying employees to contribute to WordPress’s core features and functionalities, or a combination of both people hours and money.
WP Engine didn’t accept these terms, which included a probation on forking plugins and extensions from Automattic and WooCommerce.
You can contact this reporter at [email protected] or on Signal: @ivan.42
WORDPRESS
Automattic demanded web host pay $32M annually for using WordPress trademark
“WPE’s nominative uses of those marks to refer to the open-source software platform and plugin used for its clients’ websites are fair uses under settled trademark law, and they are consistent with WordPress’ own guidelines and the practices of nearly all businesses in this space,” the lawsuit said.
Mullenweg told Ars that “we had numerous meetings with WPE over the past 20 months, including a previous term sheet that was delivered in July. The term sheet was meant to be simple, and if they had agreed to negotiate it we could have, but they refused to even take a call with me, so we called their bluff.” Automattic also published a timeline of meetings and calls between the two companies going back to 2023.
Mullenweg also said, “Automattic had the commercial rights to the WordPress trademark and could sub-license, hence why the payment should go to Automattic for commercial use of the trademark. Also the term sheet covered the WooCommerce trademark, which they also abuse, and is 100 percent owned by Automattic.”
Automattic alleged “widespread unlicensed use”
Exhibit A in the lawsuit includes a letter to WP Engine CEO Heather Brunner from a trademark lawyer representing Automattic and a subsidiary, WooCommerce, which makes a plugin for WordPress.
“As you know, our Client owns all intellectual property rights globally in and to the world-famous WOOCOMMERCE and WOO trademarks; and the exclusive commercial rights from the WordPress Foundation to use, enforce, and sublicense the world-famous WORDPRESS trademark, among others, and all other associated intellectual property rights,” the letter said.
The letter alleged that “your blatant and widespread unlicensed use of our Client’s trademarks has infringed our Client’s rights and confused consumers into believing, falsely, that WP Engine is authorized, endorsed, or sponsored by, or otherwise affiliated or associated with, our Client.” It also alleged that “WP Engine’s entire business model is predicated on using our Client’s trademarks… to mislead consumers into believing there is an association between WP Engine and Automattic.”
WORDPRESS
5 Most Profitable Online Businesses You Can Start Today for Free!
In today’s digitalized world, starting a business doesn’t always mean you have to have a good chunk of money and years of experience in the field. Yeah, it’s good if you have them, but even without them, you can start a business and make money. Not just a few hundred dollars; some businesses can even make you a millionaire if you invest your time and available resources into them.
You need to have the right approach and the proper set of skills to make that happen. And you can learn such skills for free on the internet. So, all you need is the willingness to put in the work and effort it needs.
In this post, you’ll see 5 most profitable online business ideas that you can start today for free. You don’t need anyone to help you with these businesses when you’re starting out; you can do it all alone, and you can manage these businesses from the comfort of your home.
Even if you don’t know a single thing about these businesses, you can learn them for free on YouTube, Udemy, and the Interent. There’s more than enough free resources out there about these topics to take you from 0-10 real quick.
So, sit down and grab your popcorns, because this article might be the only thing you need to launch your first online business, today itself!
Please note: This post contains affiliate links to products I use, trust, and recommend. If you choose to purchase a helpful product using these links, I may receive a small commission for referring you – at no extra cost to you. These funds help me keep this blog up and running.
1. Affiliate Marketing
Affiliate marketing is one of the most profitable and easy-to-start businesses out there. In affiliate marketing, you need to promote someone else’s product in order to make money. The person who promotes the product in exchange for some commission is called an affiliate.
When you sign up to be an affiliate of any program, you’ll get a unique link to promote the products called an affiliate link. You need to use your affiliate link to send customers to the seller’s page. That link tracks the amount of sales you generate to determine the money you make.
You don’t need to create, package, or ship the products yourself. The seller who is selling the product will do these all. All you need to do is, refer customers to the seller. And when the customer referred by you through your affiliate link makes a purchase, you get a small percentage of the sale amount as a reward. That’s it. That’s what affiliate marketing is!
Through affiliate marketing, you can promote both physical and digital products.
You don’t always have to sell products to earn affiliate commission. Sometimes, you get commission to make people download something. That can be an app, software, or browser extension. Sometimes, you get commissions to make people sign up for particular websites or services. Sometimes, you get commission to generate leads for businesses and agencies, etc. All these things need to be done through your affiliate link in order for you to make a commission.
How to Get Started?
1. Choose your Niche
You need to choose a niche to start affiliate marketing. You can’t promote everything from workout gear to making money online courses yourself! So, choosing a niche is very important to succeed in affiliate marketing. Some popular niches for affiliate marketing are: health & fitness, finance, home & kitchen, technology, relationships, etc.
2. Find the Product
After choosing a niche, you need to find a product to promote. If you decide to get into the health and fitness niche, then you can promote workout plans, weight loss supplements, keto meal plans, hair loss products, and so much more. So, decide what you want to promote and find a good product for it.
3. Build a Platform
Now, you’ve decided your niche, and your product is ready to promote, so all you need is a platform to promote it. You can promote affiliate products either through a blog or through social media. You can write articles on your blog or grow your social media accounts to share your affiliate links.
Here are some popular affiliate marketing platforms you can join.
The affiliate marketing industry is worth nearly $17 billion. So, you can start your affiliate marketing journey today to get a small chunk of that seventeen billion dollars for yourself!
2. Selling Digital Products
Selling digital products is another great way to make a hefty amount of money online. Digital products are a great way to share your knowledge and creativity with the world while making some money.
Digital products are products that are created and sold online. They don’t exist in the real world, except for printables. Printables are graphics that are created digitally but needs to be printed out in the real world to be used.
From ebooks to online courses and printables to music, there’s a wide variety of products that you can create and sell.
Here are some digital products that you can create and sell easily.
If you’re wondering which digital product sells the best and which one you should sell, consider this analysis done among 96,000 creators by influencers.club. According to the analysis, online courses were the most sold digital products, with 35.7% of the entire digital products sold, followed by ebooks (7.3%) and cookbooks (3.8%).
Here are a few more:
Check out 16 Best Digital Products to Sell in 2024
How to Get Started?
1. Choose Your Niche
The first step to building a profitable digital product business is to choose a niche that you’re interested in and have a demand in the market. You can select a niche based on your expertise, passion or to profit from an untapped market opportunity. Make sure that there are enough people willing to pay for your products so that you can make a good amount of money selling them.
2. Create Your Product
After choosing a niche to get into, you need to create a solid product to sell. In order to get constant sales, your product needs to be highly valuable. Either it needs to solve your customer’s problem or it needs to add significant value to their life. Make sure that your product is up-to-date, functional, and user-friendly.
3. Set up a Platform to Sell
Now that you have decided your niche and your product is ready to sell, all you need is a platform to host and sell your products. You can either sell digital products through your own website or through platforms like Etsy, Gumroad, Teachable, etc.
You can sell ebooks, printables, planners, digital arts, wallpapers, templates, etc. through Etsy and Gumroad. And to sell online courses, you can use platforms like Teachable or Udemy.
You can use graphic design tools like Canva and Adobe Illustrator to create printables, stickers, templates, wallpapers, etc. And you can write your ebook on Google Docs or Notepad and save it as a pdf to sell it.
4. Price Your Products
After your product is ready and you’ve decided a platform to sell, you need to set a price to sell your products.
Pricing is a really crucial part. You can’t price it too high or too low. If you price it too high, very few people are likely to buy it, and if you price it too low, you won’t make enough profit.
So, while pricing your product, evaluate the product yourself and do your market research to analyze your competitors pricing to determine your own product’s pricing.
You can promote your digital products by creating video/image content, writing blog posts, email marketing, paid ads, SEO, and through social media marketing.
Digital products can be a great way to make money online passively without needing much work and attention. So, this might be something you would love to get into! The best part is, there is no limit on how much money you can make. Ana from TheSheApproach has made over $55,000 selling ebooks alone through her small blog.
3. Print on Demand
Print on Demand, or POD, is gaining immense popularity in recent times due to its business model. Print on demand business has less to no startup cost, which makes it easier for anyone to get into it.
In Print on Demand business, you create designs to print on mugs, t-shirts, hoodies, caps, pants, etc. After your design is ready, you find a print-on-demand supplier to print and sell your products.
Unlike other type of businesses, in POD, the products are not produced first and listed for sale later. Instead, the products are promoted first and only produced or printed when a customer places an order.
In POD, your job is to create designs and market your products. Your POD supplier will do everything else, from printing, packaging, and delivering the product. They will even handle the returns if they have to.
How to Get Started?
1. Choose a Niche
First of all, choose a niche you want to start your business in. Choose a niche that has huge demand in the market and something you’re interested in. For example, if you’re interested in sports, you can create designs related to sports, print them, and sell them.
2. Create Your Designs
After you’ve chosen your niche, you need to create designs to print on products. Good designs attract more eyeballs and generate more sales compared to plain, low-quality designs. So, put your maximum effort into creating good designs. Your designs might be the only differentiator between success and failure of your POD business.
3. Choose a Print on Demand Supplier
After your design is ready, you need to find a good and trustworthy POD supplier to print and supply your products. Choose a supplier that uses high-quality materials to create products, has less fees, low shipping time, good customer support, and large area coverage. These things are crucial for your business’s success.
Here are some popular print-on-demand suppliers:
4. Set up Your Store
Now that your product is ready to sell, you need to find a platform to sell it. You can sell your POD products on Etsy, WooCommerce, or eBay, or setup a Shopify store to sell them. Your store must be clean and colorful to convert more visitors into customers.
5. Price Your Products
After your store is setup, you need to price your product. Make sure to check your competitors prices before pricing your own products. You can’t sell your products for significantly more than what your competitor is selling for. If you do so, you won’t get as many sales as you would have with a lower price point.
You can market your Print on Demand products mainly through social media and paid ads. You can start and grow a social media account to promote your POD products for free.
The print-on-demand market is worth more than $7.24B in 2024 and is projected to reach $43.4B by 2030 with a growth rate of staggering 26.8%. So, this might be the chance to dip your toes into the world of ecommerce with print on demand.
4. Dropshipping
Dropshipping is one of the hottest and most popular online business right now. It has made thousands of teenagers and 20-year-olds millionaires, and its craze is not going down anytime soon.
Dropshipping is a business model where you find a product, advertise it, and generate sales, but someone else produces, packages, and ships them for you.
You buy products for less price from retailers or even manufacturers and sell them for a higher price through your own store. For example, if I find a cool watch on Alibaba.com that I can buy for $7 a piece, then I will create my own store to advertise that product and sell it for $20, $30, or even more. That is how you make money with dropshipping.
In dropshipping, you don’t have to worry about producing product, packaging, shipping, or keeping a product inventory because whenever an order comes in, you forward that order and customer’s details to your supplier, and then your supplier will produce, package, and deliver the product to your customer. There are several tools and softwares to automate this entire process. Here you’re basically a middleman reselling the products.
How to Get Started?
1. Find a Product
To start a dropshipping business, first you need to find a product that solves a specific problem of your customers. Sometimes the product can be a fashionable or decorative item like a watch. The product has to have a high potential to sell. In the world of dropshipping, a product that solves a problem and has a high potential to sell is called a winning product.
2. Find a Supplier
After finding a good product to sell, you need to find a supplier who can supply you the same product for a cheaper price. A supplier can be the making or breaking point of your business because your job is to promote the product and bring customers. Everything except that is done by your supplier, so if you find a good supplier, you won’t have or have very few problems in your business, and vice versa.
So, before choosing your supplier, check their product quality, delivery time, packaging style, and customer service. A good supplier must have high-quality products, low delivery time, good packaging quality, and good customer support.
AliExpress is the go-to platform to find suppliers and products at a cheaper price, for dropshipping.
3. Build Your Store
After you’ve found a good product and a reliable supplier, you need to build a store to market your products. You can create your store on platforms like WooCommerce, Shopify, GetResponse, and Wix or sell them directly on Amazon or eBay. The design of your store must be clean, simple, and colorful to get more sales.
4. Market Your Store
After your store is setup and ready to sell, you need to advertise it, to bring customers to it. To advertise your store, you can use social media, paid ads, content marketing, SEO, and more.
Most dropshippers advertise their store through either Facebook or TikTok ads and through content marketing by creating viral pieces of content for TikTok, Instagram reels, and YouTube shorts.
That’s it! That’s how you can start your own dropshipping business and profit from the $250B dropshipping industry.
5. Dropservicing
Now you know what dropshipping is, but have you ever heard about dropservicing? Huh? Dropshipping deals with selling physical products, but dropservicing is all about selling services.
Dropservicing, also known as service arbitrage, is a business model where you sell services to clients. But instead of doing the work yourself, you outsource the work to a third-party service provider, either a freelancer or an agency. In dropservicing, you’re basically a middleman, just like in dropshipping, who acts as a service seller in front of clients to make money without doing any work yourself.
Whatever remains after paying your service provider from the amount your client paid is your profit. For example, if you find a client who is ready to pay you $1000 to edit a video for him. Then you find a freelancer or a video editing agency who can edit the same video for $400, then you can keep the remaining $600 with yourself. The more you charge your client and the less you pay your service provider, the more money you make. Didn’t understand? Read it again, you’ll get it!
How to Get Started?
1. Choose a Niche
To start a dropservicing business, you must be good at some kind of skill or a particular niche. That can be web designing, video editing, graphic designing, content writing, etc. Even though you’re not the one doing the work, you need to have proper knowledge and skill in the field to convince your client that you’re capable enough and a perfect fit for the work.
2. Find Your Service Provider
After you’ve decided your niche, you need a service provider to do the required tasks for you. While choosing a service provider, you need to make sure that they are good at what they do; otherwise, you’ll end up with a low-quality output that may not satisfy your clients and may not fulfill their requirements. You can find service providers on platforms like Fiverr, Upwork, Freelancer, etc., or on social media platforms like Facebook and LinkedIn.
3. Setup a Platform
After you’ve decided your niche and found the service providers, you need to market your services in order to get clients. To do so, either you can create your own website, create a profile on freelancing platforms, or promote your services through social media.
While setting up a platform, you need to add your portfolio, past works, pricing, client testimonials, and contact information. Don’t worry if you don’t have any of these! You can add your service provider’s portfolio and client testimonials as yours while setting up your platform.
4. Set Your Prices
Before you launch your dropservicing business, you need to set a price for your services. While setting up pricing your services, find out how much your service provider is charging for the service you’re going to sell, and set your prices accordingly. For example, if your service provider charges $400 to edit a video, you can set your video editing price at $600, $700, or more.
You can promote your dropservicing business through content marketing, SEO, social media marketing, cold outreach, paid advertising, and freelance platforms.
Cold outreach is a process where you reach out to or contact someone via email who doesn’t have any connection with your business. The email is meant to aware them about your product or service and provide them with an offer.
Best Platforms to Start Your Business
If you’re thinking of starting a blog to get into affiliate marketing, then I would highly suggest you create your blog on either Wix or WordPress. These two are the best blog builders out there.
And if you’d like to create your own website to promote your digital products, dropshipping/dropservicing business, and print-on-demand products, then I would suggest you use GetResponse’s simple drag-and-drop website builder. It’s very easy to use and completely free to create and manage a website for lifetime. Getresponse also has its own email marketing tool, so, if you want, you can even start email marketing with it for completely free!
Tips to succeed:
1. Stay Consistent: You won’t see results overnight, so you need to be consistent to get results and make money.
2. Learn, Learn, Learn: Whatever business you get into, learn about it as much as you can. Learning will help you gather more knowledge about the topic, which ultimately helps you to get better results and earn more.
3. Be Patient: Many people give up too early because they are really, really impatient. Remember, great things take time, and if it were so easy and fast, then everyone would have done it.
4. Provide Value: If you want to make money, then you need to provide something that is equally valuable to your customers. So, make sure your main motive is to provide value along with making money.
So, these were the 5 most profitable online business ideas that you can start today for free. Let me quickly recap them for you. 1. Affiliate marketing 2. Selling digital products 3. Print on Demand (POD) 4. Dropshipping 5. Dropservicing. Make sure to give them a try if you’re thinking of starting an online business. And tell me in the comments, which one of these businesses would you start if you have to?
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