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What a 504 Gateway Timeout Error is, and How to Fix it

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How To Fix a 504 Gateway Timeout Error

The 504 Gateway Timeout Error. It’s one of the many server-side issues that prevents your website from loading properly. It’s frustrating to see, especially for your users. 

Think of it like walking up to a busy restaurant; if your waiter doesn’t come to your table in time, you will get frustrated and consider leaving–that’s what your users will do if they see a 504 error on your website. And every second it’s up, it’ll keep hurting your website’s performance and rankings.

So how do you fix a 504 Gateway Timeout error? Well, keep reading. This article will help you understand them in detail, and teach you how to diagnose and fix it.

What is a 504 Gateway Timeout Error?

A 504 Gateway Timeout error is one of the many status codes that can be returned by a web server.

Whenever a user wants to load a page on your website, their web server will attempt to communicate with an upstream server, on which all of your website’s content and data is stored. If this connection is successful, then the page will load like normal.

But in this step, mistakes can happen. In the case of 504 errors, the mistake is this: these two servers are unable to communicate fast enough–which prevents the page’s content from being sent, leading to a timeout of sorts. 

Webmaster’s Note: This post is part of our advanced guide to Technical SEO, where I cover everything you need to know about crawlability, indexing, and page speed optimization, as well as helpful tips on how to troubleshoot common website errors. I also cover other 5xx errors in other posts.

Like other 5xx errors, websites can show a 504 error in many different ways. 

Variations of the 503 Service Unavailable Error

  • 504 Gateway Timeout
  • Gateway Timeout Error
  • HTTP 504 Error
  • Gateway Timeout (504)
  • 504 Error
  • HTTP Error 504 – Gateway Timeout
  • The page request got canceled because it took too long to complete.
  • 504 Gateway Time-out – The server didn’t respond in time.
  • This page isn’t working – Domain took too long to respond.

How Do I Fix the 504 Gateway Timeout Error?

Since a 504 Gateway Timeout Error is generic, you need to do some trial and error to find what exactly is causing the communication breakdown between the web server and the upstream server. Here are the steps you can take to resolve the issue:

  1. Check your internet connection
  2. Reload the page
  3. Clear browser cache
  4. Wait and retry
  5. Check server status
  6. Monitor server health
  7. Optimize server configuration
  8. Load balancing
  9. Check upstream server health
  10. Increase timeout settings
  11. Implement caching
  12. Use a Content Delivery Network (CDN)
  13. Resolve Domain Name System (DNS) issues
  14. Review your third-party services
  15. Monitor and test

Check your Internet Connection

If you’re experiencing the error as an end user, ensure that your internet connection is stable and functioning properly. Sometimes, network issues on your end could be causing the error.

Reload the Page

Sometimes, the error might be temporary. Try reloading the page by pressing F5 or using the refresh button in your browser.

Clear Browser Cache

Cached data can sometimes cause issues, which can show a 504 error on your end (but not necessarily all of the users trying to load your website). Clear your browser’s cache and cookies, and then try accessing the site again. 

Wait and Retry

The 504 error might be caused by a temporary server overload, especially if it’s getting a lot more traffic than you usually do. To see if this is the cause, just wait for a while and then try accessing your site again. The issue might resolve itself once the server load decreases. 

Check Server Status

Contact your server host or check your website’s backend to see if the administrators have acknowledged any ongoing issues or maintenance. If so, the issue can be resolved once your server is back online.

Monitor Server Health

If you’re managing your website yourself, you should monitor your server’s health, CPU usage, memory usage, and network traffic. This will help you check if your server is currently experiencing high, sudden traffic load, or dealing resource constraints. If so, then it’s a likely culprit to your 504 error.

Optimize Server Configuration

Review and optimize your server’s configuration settings, including proxy and gateway configurations. Ensure that these settings are correctly configured to support quick communication between web servers and upstream servers. Here’s a guide you can use to avoid server misconfiguration issues if your web maintenance is done in-house. 

Load Balancing

If possible, try to implement or adjust load balancing mechanisms to distribute incoming traffic more evenly among multiple servers. This can help prevent overloading.

Check Upstream Server Health

Ensure that the upstream server is healthy and responsive. Monitor its resource usage, check for any ongoing maintenance, and address any issues.

Increase Timeout Settings

Adjust the timeout settings on the gateway server to provide more time for the upstream server to respond, especially if the server processing is naturally slow.

Implement Caching

Implement caching mechanisms to store frequently accessed content on the server. This can help reduce the load on your upstream servers, and reduce the chances of loading issues like a 504 Gateway Timeout error. 

Use a Content Delivery Network (CDN)

Use a CDN to distribute content across several servers in different locations. This can help deliver your website’s content even to users located far from your main server, which also alleviates server load and improves overall site speed

Resolve Domain Name System (DNS) Issues

Check your DNS–particularly your DNS cache. If it’s outdated or corrupted, it could be causing an HTTP error 504 code. Otherwise, if you have recently changed your domain’s DNS server, then web servers might still be trying to find your website with the old DNS records stored in your Operating System’s cache.

In both cases, fixing the error is simple: you just need to flush your DNS cache.

Review Third-Party Services

If your website relies on third-party services or plugins, make sure they are functioning properly. Sometimes, issues with external services can impact your site’s performance.

Monitor and Test

Continuously monitor your website’s performance, conduct regular load testing, and be prepared to scale your infrastructure as needed.

Remember that resolving a 504 Gateway Timeout error might require you to work with your hosting provider and website development team, especially if the issue involves server configurations or network problems.

If you’re having trouble maintaining your website, SEO Hacker also offers web development and design services–we have years of experience creating beautiful, functional, and SEO-friendly websites from the ground up.

What Can Cause a 504 Gateway Timeout Error?

A 504 Gateway Timeout error can be caused by many things that affect the communication and responsiveness between two servers in your web infrastructure. Here are some common causes:

  1. Slow upstream server 
  2. Network connectivity issues
  3. Server misconfiguration
  4. Server overload
  5. Maintenance or downtime
  6. DNS issues

Slow Upstream Server 

Imagine a busy toll booth on a highway. If too many vehicles are trying to pass through the toll booth at once, the toll collectors might struggle to process all the transactions quickly. 

Similarly, if the server that needs to process requests from the gateway is overwhelmed with too many requests, it might not be able to respond on time, causing a 504 error.

A slow upstream server can cause a 504 gateway timeout error because the upstream server’s delayed processing and generation of a response exceeds the timeout threshold set by the gateway server. 

Network Connectivity Issues

Network issues can cause a 504 Gateway Timeout error because they disrupt the smooth flow of data between the gateway server and the upstream server, leading to delays in communication. 

Think of a telephone conversation between two people. If there’s static or interference on the line, the conversation might become garbled or drop altogether. Similarly, if there are network problems or “static” between the gateway and the upstream server, the communication might be delayed or disrupted, leading to a timeout error. 

Server Misconfiguration

Server misconfiguration can cause a 504 Gateway Timeout error due to improper settings or configurations that hinder the communication between the gateway server and the upstream server.

When you introduce processing bottlenecks, incorrect routing, or other issues that hinder the timely communication between the gateway server and the upstream server, that’s when server misconfiguration takes place. 

Imagine a translator who is supposed to convey messages between two individuals who speak different languages. If the translator misunderstands the message or doesn’t know the language well, there’s going to be a communication breakdown. 

Likewise, if the server configurations are not set up correctly, then the intended message might not get through, resulting in a 504 error. 

Server Overload

To understand why server overload causes a 504 Gateway Timeout error, picture a chef trying to prepare multiple complex dishes at the same time in a small kitchen. With too many tasks to handle, the chef might start to slow down and struggle to keep up with the orders. 

Similarly, if the gateway server is trying to manage too many incoming and outgoing requests simultaneously, it’s going to struggle to accommodate those requests, eventually leading to timeouts. 

Server overloads can happen if there’s a sudden surge of visitors on your website, or if your website is experiencing a malicious attack. Either way, this causes your server to exhaust its resources, which prevents it from accommodating user requests, leading potentially to 504 errors.

Maintenance or Downtime

Your server being in maintenance or downtime means that it just won’t respond to any server requests. It’s like a bridge that’s temporarily closed for maintenance. During this time, cars cannot cross the bridge, causing delays. It’s the same for your website–if the server is down or temporarily unavailable, it won’t respond to requests, resulting in a timeout error. 

DNS Issues

DNS issues can cause a 504 Gateway Timeout error when your DNS fails to resolve the IP address of the upstream server, preventing the gateway server from establishing a connection. 

The timeout mechanism on the gateway server is in place to ensure that requests don’t hang indefinitely, but if the DNS issues hinder IP address resolution, the gateway server generates the 504 error message. 

Imagine trying to find a specific house in a new town without a proper address. If you can’t locate the house’s address, you won’t be able to reach your destination. Similarly, if there are problems with DNS resolution, the gateway server might not be able to locate the IP address of the upstream server, preventing communication. 

How 504 Gateway Timeout Errors Affect SEO

504 Gateway Timeout errors can have negative implications for user experience, which means they can also hurt your SEO (Search Engine Optimization) and website rankings. 

  • User Experience – User experience is a critical factor for SEO. When visitors encounter 504 errors, it reflects poorly on the website’s reliability and can frustrate users. Users who experience such errors are more likely to leave the site and seek information or services elsewhere.
  • Crawling and Indexing – Search engine crawlers regularly scan websites to index their content. If these crawlers encounter 504 errors while trying to access specific pages, they might not be able to index the content properly. This can affect how well your content ranks in search results.
  • Website Accessibility – If search engines find that a website frequently returns 504 errors, they might consider the site less accessible and reliable. This could potentially impact how search engines rank the site over time.
  • Algorithm Updates – While not a direct factor in search engine algorithms, user experience is becoming increasingly important for search engine rankings. Search engines aim to provide the best results for users, and sites with frequent 504 errors might be perceived as less user-friendly.
  • Backlinks and Referrals – If other websites link to your site and users encounter 504 errors when following those links, it can negatively affect your referral traffic and potential backlinks, which can influence SEO.
  • Indexing Frequency – Search engines might adjust how often they crawl and index your site based on its reliability and uptime. Frequent 504 errors could result in less frequent indexing, affecting how quickly new content is added to search results.
  • Competitive Advantage – A website that consistently provides a smooth user experience, without 504 errors, could gain a competitive advantage over sites that keep serving them. This advantage might translate to more engagement and longer visit durations.

To mitigate the potential negative impact of 504 Gateway Timeout errors on SEO, it’s crucial to promptly address the underlying issues causing these errors. Regular monitoring of server health, configurations, and network infrastructure can help prevent or minimize the occurrence of such errors. 

In addition, providing clear error messages to users and maintaining an informative maintenance page during planned downtimes can also contribute to a better user experience.

Key Takeaway

504 Gateway Timeout errors can happen from time to time on your website, so keep this troubleshooting guide in mind whenever you see this error message pop up on your pages. Fixing this as quickly as possible is key to maintaining seamless user experience, and ultimately contributes to a website’s reputation and effectiveness. 

With the right knowledge and tools, you can get past this hiccup, lessen its effect on your website, and continue delivering a great online experience to your audience.

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Google Revamps Entire Crawler Documentation

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Google Revamps Entire Crawler Documentation

Google has launched a major revamp of its Crawler documentation, shrinking the main overview page and splitting content into three new, more focused pages.  Although the changelog downplays the changes there is an entirely new section and basically a rewrite of the entire crawler overview page. The additional pages allows Google to increase the information density of all the crawler pages and improves topical coverage.

What Changed?

Google’s documentation changelog notes two changes but there is actually a lot more.

Here are some of the changes:

  • Added an updated user agent string for the GoogleProducer crawler
  • Added content encoding information
  • Added a new section about technical properties

The technical properties section contains entirely new information that didn’t previously exist. There are no changes to the crawler behavior, but by creating three topically specific pages Google is able to add more information to the crawler overview page while simultaneously making it smaller.

This is the new information about content encoding (compression):

“Google’s crawlers and fetchers support the following content encodings (compressions): gzip, deflate, and Brotli (br). The content encodings supported by each Google user agent is advertised in the Accept-Encoding header of each request they make. For example, Accept-Encoding: gzip, deflate, br.”

There is additional information about crawling over HTTP/1.1 and HTTP/2, plus a statement about their goal being to crawl as many pages as possible without impacting the website server.

What Is The Goal Of The Revamp?

The change to the documentation was due to the fact that the overview page had become large. Additional crawler information would make the overview page even larger. A decision was made to break the page into three subtopics so that the specific crawler content could continue to grow and making room for more general information on the overviews page. Spinning off subtopics into their own pages is a brilliant solution to the problem of how best to serve users.

This is how the documentation changelog explains the change:

“The documentation grew very long which limited our ability to extend the content about our crawlers and user-triggered fetchers.

…Reorganized the documentation for Google’s crawlers and user-triggered fetchers. We also added explicit notes about what product each crawler affects, and added a robots.txt snippet for each crawler to demonstrate how to use the user agent tokens. There were no meaningful changes to the content otherwise.”

The changelog downplays the changes by describing them as a reorganization because the crawler overview is substantially rewritten, in addition to the creation of three brand new pages.

While the content remains substantially the same, the division of it into sub-topics makes it easier for Google to add more content to the new pages without continuing to grow the original page. The original page, called Overview of Google crawlers and fetchers (user agents), is now truly an overview with more granular content moved to standalone pages.

Google published three new pages:

  1. Common crawlers
  2. Special-case crawlers
  3. User-triggered fetchers

1. Common Crawlers

As it says on the title, these are common crawlers, some of which are associated with GoogleBot, including the Google-InspectionTool, which uses the GoogleBot user agent. All of the bots listed on this page obey the robots.txt rules.

These are the documented Google crawlers:

  • Googlebot
  • Googlebot Image
  • Googlebot Video
  • Googlebot News
  • Google StoreBot
  • Google-InspectionTool
  • GoogleOther
  • GoogleOther-Image
  • GoogleOther-Video
  • Google-CloudVertexBot
  • Google-Extended

3. Special-Case Crawlers

These are crawlers that are associated with specific products and are crawled by agreement with users of those products and operate from IP addresses that are distinct from the GoogleBot crawler IP addresses.

List of Special-Case Crawlers:

  • AdSense
    User Agent for Robots.txt: Mediapartners-Google
  • AdsBot
    User Agent for Robots.txt: AdsBot-Google
  • AdsBot Mobile Web
    User Agent for Robots.txt: AdsBot-Google-Mobile
  • APIs-Google
    User Agent for Robots.txt: APIs-Google
  • Google-Safety
    User Agent for Robots.txt: Google-Safety

3. User-Triggered Fetchers

The User-triggered Fetchers page covers bots that are activated by user request, explained like this:

“User-triggered fetchers are initiated by users to perform a fetching function within a Google product. For example, Google Site Verifier acts on a user’s request, or a site hosted on Google Cloud (GCP) has a feature that allows the site’s users to retrieve an external RSS feed. Because the fetch was requested by a user, these fetchers generally ignore robots.txt rules. The general technical properties of Google’s crawlers also apply to the user-triggered fetchers.”

The documentation covers the following bots:

  • Feedfetcher
  • Google Publisher Center
  • Google Read Aloud
  • Google Site Verifier

Takeaway:

Google’s crawler overview page became overly comprehensive and possibly less useful because people don’t always need a comprehensive page, they’re just interested in specific information. The overview page is less specific but also easier to understand. It now serves as an entry point where users can drill down to more specific subtopics related to the three kinds of crawlers.

This change offers insights into how to freshen up a page that might be underperforming because it has become too comprehensive. Breaking out a comprehensive page into standalone pages allows the subtopics to address specific users needs and possibly make them more useful should they rank in the search results.

I would not say that the change reflects anything in Google’s algorithm, it only reflects how Google updated their documentation to make it more useful and set it up for adding even more information.

Read Google’s New Documentation

Overview of Google crawlers and fetchers (user agents)

List of Google’s common crawlers

List of Google’s special-case crawlers

List of Google user-triggered fetchers

See also:

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Client-Side Vs. Server-Side Rendering

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Client-Side Vs. Server-Side Rendering

Faster webpage loading times play a big part in user experience and SEO, with page load speed a key determining factor for Google’s algorithm.

A front-end web developer must decide the best way to render a website so it delivers a fast experience and dynamic content.

Two popular rendering methods include client-side rendering (CSR) and server-side rendering (SSR).

All websites have different requirements, so understanding the difference between client-side and server-side rendering can help you render your website to match your business goals.

Google & JavaScript

Google has extensive documentation on how it handles JavaScript, and Googlers offer insights and answer JavaScript questions regularly through various formats – both official and unofficial.

For example, in a Search Off The Record podcast, it was discussed that Google renders all pages for Search, including JavaScript-heavy ones.

This sparked a substantial conversation on LinkedIn, and another couple of takeaways from both the podcast and proceeding discussions are that:

  • Google doesn’t track how expensive it is to render specific pages.
  • Google renders all pages to see content – regardless if it uses JavaScript or not.

The conversation as a whole has helped to dispel many myths and misconceptions about how Google might have approached JavaScript and allocated resources.

Martin Splitt’s full comment on LinkedIn covering this was:

“We don’t keep track of “how expensive was this page for us?” or something. We know that a substantial part of the web uses JavaScript to add, remove, change content on web pages. We just have to render, to see it all. It doesn’t really matter if a page does or does not use JavaScript, because we can only be reasonably sure to see all content once it’s rendered.”

Martin also confirmed a queue and potential delay between crawling and indexing, but not just because something is JavaScript or not, and it’s not an “opaque” issue that the presence of JavaScript is the root cause of URLs not being indexed.

General JavaScript Best Practices

Before we get into the client-side versus server-side debate, it’s important that we also follow general best practices for either of these approaches to work:

  • Don’t block JavaScript resources through Robots.txt or server rules.
  • Avoid render blocking.
  • Avoid injecting JavaScript in the DOM.

What Is Client-Side Rendering, And How Does It Work?

Client-side rendering is a relatively new approach to rendering websites.

It became popular when JavaScript libraries started integrating it, with Angular and React.js being some of the best examples of libraries used in this type of rendering.

It works by rendering a website’s JavaScript in your browser rather than on the server.

The server responds with a bare-bones HTML document containing the JS files instead of getting all the content from the HTML document.

While the initial upload time is a bit slow, the subsequent page loads will be rapid as they aren’t reliant on a different HTML page per route.

From managing logic to retrieving data from an API, client-rendered sites do everything “independently.” The page is available after the code is executed because every page the user visits and its corresponding URL are created dynamically.

The CSR process is as follows:

  • The user enters the URL they wish to visit in the address bar.
  • A data request is sent to the server at the specified URL.
  • On the client’s first request for the site, the server delivers the static files (CSS and HTML) to the client’s browser.
  • The client browser will download the HTML content first, followed by JavaScript. These HTML files connect the JavaScript, starting the loading process by displaying loading symbols the developer defines to the user. At this stage, the website is still not visible to the user.
  • After the JavaScript is downloaded, content is dynamically generated on the client’s browser.
  • The web content becomes visible as the client navigates and interacts with the website.

What Is Server-Side Rendering, And How Does It Work?

Server-side rendering is the more common technique for displaying information on a screen.

The web browser submits a request for information from the server, fetching user-specific data to populate and sending a fully rendered HTML page to the client.

Every time the user visits a new page on the site, the server will repeat the entire process.

Here’s how the SSR process goes step-by-step:

  • The user enters the URL they wish to visit in the address bar.
  • The server serves a ready-to-be-rendered HTML response to the browser.
  • The browser renders the page (now viewable) and downloads JavaScript.
  • The browser executes React, thus making the page interactable.

What Are The Differences Between Client-Side And Server-Side Rendering?

The main difference between these two rendering approaches is in the algorithms of their operation. CSR shows an empty page before loading, while SSR displays a fully-rendered HTML page on the first load.

This gives server-side rendering a speed advantage over client-side rendering, as the browser doesn’t need to process large JavaScript files. Content is often visible within a couple of milliseconds.

Search engines can crawl the site for better SEO, making it easy to index your webpages. This readability in the form of text is precisely the way SSR sites appear in the browser.

However, client-side rendering is a cheaper option for website owners.

It relieves the load on your servers, passing the responsibility of rendering to the client (the bot or user trying to view your page). It also offers rich site interactions by providing fast website interaction after the initial load.

Fewer HTTP requests are made to the server with CSR, unlike in SSR, where each page is rendered from scratch, resulting in a slower transition between pages.

SSR can also buckle under a high server load if the server receives many simultaneous requests from different users.

The drawback of CSR is the longer initial loading time. This can impact SEO; crawlers might not wait for the content to load and exit the site.

This two-phased approach raises the possibility of seeing empty content on your page by missing JavaScript content after first crawling and indexing the HTML of a page. Remember that, in most cases, CSR requires an external library.

When To Use Server-Side Rendering

If you want to improve your Google visibility and rank high in the search engine results pages (SERPs), server-side rendering is the number one choice.

E-learning websites, online marketplaces, and applications with a straightforward user interface with fewer pages, features, and dynamic data all benefit from this type of rendering.

When To Use Client-Side Rendering

Client-side rendering is usually paired with dynamic web apps like social networks or online messengers. This is because these apps’ information constantly changes and must deal with large and dynamic data to perform fast updates to meet user demand.

The focus here is on a rich site with many users, prioritizing the user experience over SEO.

Which Is Better: Server-Side Or Client-Side Rendering?

When determining which approach is best, you need to not only take into consideration your SEO needs but also how the website works for users and delivers value.

Think about your project and how your chosen rendering will impact your position in the SERPs and your website’s user experience.

Generally, CSR is better for dynamic websites, while SSR is best suited for static websites.

Content Refresh Frequency

Websites that feature highly dynamic information, such as gambling or FOREX websites, update their content every second, meaning you’d likely choose CSR over SSR in this scenario – or choose to use CSR for specific landing pages and not all pages, depending on your user acquisition strategy.

SSR is more effective if your site’s content doesn’t require much user interaction. It positively influences accessibility, page load times, SEO, and social media support.

On the other hand, CSR is excellent for providing cost-effective rendering for web applications, and it’s easier to build and maintain; it’s better for First Input Delay (FID).

Another CSR consideration is that meta tags (description, title), canonical URLs, and Hreflang tags should be rendered server-side or presented in the initial HTML response for the crawlers to identify them as soon as possible, and not only appear in the rendered HTML.

Platform Considerations

CSR technology tends to be more expensive to maintain because the hourly rate for developers skilled in React.js or Node.js is generally higher than that for PHP or WordPress developers.

Additionally, there are fewer ready-made plugins or out-of-the-box solutions available for CSR frameworks compared to the larger plugin ecosystem that WordPress users have access too.

For those considering a headless WordPress setup, such as using Frontity, it’s important to note that you’ll need to hire both React.js developers and PHP developers.

This is because headless WordPress relies on React.js for the front end while still requiring PHP for the back end.

It’s important to remember that not all WordPress plugins are compatible with headless setups, which could limit functionality or require additional custom development.

Website Functionality & Purpose

Sometimes, you don’t have to choose between the two as hybrid solutions are available. Both SSR and CSR can be implemented within a single website or webpage.

For example, in an online marketplace, pages with product descriptions can be rendered on the server, as they are static and need to be easily indexed by search engines.

Staying with ecommerce, if you have high levels of personalization for users on a number of pages, you won’t be able to SSR render the content for bots, so you will need to define some form of default content for Googlebot which crawls cookieless and stateless.

Pages like user accounts don’t need to be ranked in the search engine results pages (SERPs), so a CRS approach might be better for UX.

Both CSR and SSR are popular approaches to rendering websites. You and your team need to make this decision at the initial stage of product development.

More resources: 


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HubSpot Rolls Out AI-Powered Marketing Tools

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HubSpot Rolls Out AI-Powered Marketing Tools

HubSpot announced a push into AI this week at its annual Inbound marketing conference, launching “Breeze.”

Breeze is an artificial intelligence layer integrated across the company’s marketing, sales, and customer service software.

According to HubSpot, the goal is to provide marketers with easier, faster, and more unified solutions as digital channels become oversaturated.

Karen Ng, VP of Product at HubSpot, tells Search Engine Journal in an interview:

“We’re trying to create really powerful tools for marketers to rise above the noise that’s happening now with a lot of this AI-generated content. We might help you generate titles or a blog content…but we do expect kind of a human there to be a co-assist in that.”

Breeze AI Covers Copilot, Workflow Agents, Data Enrichment

The Breeze layer includes three main components.

Breeze Copilot

An AI assistant that provides personalized recommendations and suggestions based on data in HubSpot’s CRM.

Ng explained:

“It’s a chat-based AI companion that assists with tasks everywhere – in HubSpot, the browser, and mobile.”

Breeze Agents

A set of four agents that can automate entire workflows like content generation, social media campaigns, prospecting, and customer support without human input.

Ng added the following context:

“Agents allow you to automate a lot of those workflows. But it’s still, you know, we might generate for you a content backlog. But taking a look at that content backlog, and knowing what you publish is still a really important key of it right now.”

Breeze Intelligence

Combines HubSpot customer data with third-party sources to build richer profiles.

Ng stated:

“It’s really important that we’re bringing together data that can be trusted. We know your AI is really only as good as the data that it’s actually trained on.”

Addressing AI Content Quality

While prioritizing AI-driven productivity, Ng acknowledged the need for human oversight of AI content:

“We really do need eyes on it still…We think of that content generation as still human-assisted.”

Marketing Hub Updates

Beyond Breeze, HubSpot is updating Marketing Hub with tools like:

  • Content Remix to repurpose videos into clips, audio, blogs, and more.
  • AI video creation via integration with HeyGen
  • YouTube and Instagram Reels publishing
  • Improved marketing analytics and attribution

The announcements signal HubSpot’s AI-driven vision for unifying customer data.

But as Ng tells us, “We definitely think a lot about the data sources…and then also understand your business.”

HubSpot’s updates are rolling out now, with some in public beta.


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