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Google Search Trends Show How Customer Expectations Are Changing

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Google Search Trends Show How Customer Expectations Are Changing

A new report from Google contains data on how customer expectations are changing, and reveals what people want from businesses this year.

Based on a comparison of search volume from 2021 to 2022, trends indicate that customers want things both sooner and later.

If customers are out shopping in person then they want the ability to do it late at night, and if they’re shopping online they want items to arrive as soon as tomorrow.

They also want new experiences from businesses, such as the ability to bring their pet out for dinner.

Data in the report is compiled by the Google Ads Research and Insights team from an analysis of billions of recent search queries.

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Staying informed about consumers’ changing expectations can help your business meet their needs better, ensuring they continue to choose you over competitors.

The report provides insight into how customers are phrasing their needs when looking for information in Google Search.

You can meet customers where they are in Google by emphasizing some of these key phrases on your website or business listing.

Here are the top insights from Google’s report on the latest developments in consumer behavior and market trends.

Rising Consumer Expectations

Consumer expectations for new experiences, services, and ways to shop are on the rise, with growing searches for:

  • “Late night shopping”: Up 100% year over year.
  • “24/7 customer service”: Up 500% year over year.
  • “Dog friendly restaurants”: Up 100% year over year.
  • “Next day flower delivery”: Up 800% year over year.

These trends highlight the immediacy with which consumers expect to have products in hand.

Further, they want extended hours of customer support after the purchase.

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When going out to visit local businesses, customers are expecting more of the comforts of home. Such as the ability to bring their dog to a restaurant.

If your business caters to these needs, make sure it’s highlighted on your website so you can get found by searchers.

In-Person Events Are Back

Consumers are eager to get out of their home and enjoy some in-person events again.

Searches are on the rise for:

  • “Cinema near me”: Up 300% year over year.
  • “Seating chart”: Up 600% year over year.
  • “Spring break”: Up 100% year over year.
  • “Unique things to do in”: Up 100% year over year.

These trends indicate that consumers are comfortable with attending events in-person this year, which is a good sign if you’re planning on hosting one.

However, people don’t want everything the same as it used to be, as evidenced by the “unique things to do” search trend.

In-person events are back on, but consumers won’t necessarily settle for the same old things they did before.

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Pandemic Trends That Stuck

Several of what Google calls “pandemic-related trends” continue to stick.

Searches are still on the rise for:

  • “Makeup game”: up 700% year over year.
  • “Best movies to stream right now”: Up 300% year over year.
  • “Nursery plants near me”: Up 100% year over year.
  • “Hair trends female”: Up 800% year over year.

For more data, see the full report on Think With Google.


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Google Performance Max For Marketplaces: Advertise Without A Website

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Google Performance Max advertising campaigns is seen on the webpage of Google for Retail on a smartphone.

Google has launched a new advertising program called Performance Max for Marketplaces, making it easier for sellers on major e-commerce platforms to promote their products across Google’s advertising channels.

The key draw? Sellers no longer need a website or a Google Merchant Center account to start.

The official Google Ads Help documentation states:

“Performance Max for Marketplaces helps you reach more customers and drive more sales of your products using a marketplace. After you connect your Google Ads account to the marketplace, you can create Performance Max campaigns that send shoppers to your products there.”

The move acknowledges the growing importance of online marketplaces like Amazon in product discovery.

For sellers already listing products on marketplaces, Google is providing a way to tap into its advertising ecosystem, including Search, Shopping, YouTube, Gmail, and more.

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As ecommerce marketer Mike Ryan pointed out on LinkedIn:

“Polls vary, but a recent single-choice survey showed that 50% of consumers start product searches on Amazon, while a multiple-choice survey showed that 66% of consumers start on Amazon.”

The source for his data is a 2023 report by PowerReviews.

Getting Started

To use Performance Max for Marketplaces, sellers need an active account on a participating marketplace platform and a Google Ads account.

Google has yet to disclose which marketplaces are included. We contacted Google to request a list and will update this article when we receive it.

Once the accounts are linked, sellers can launch Performance Max campaigns, drawing product data directly from the marketplace’s catalog.

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Google’s documentation states:

“You don’t need to have your own website or Google Merchant Center account.

And:

“You can use your existing marketplace product data to create ads with product information, prices, and images.”

Conversion tracking for sales is handled by the marketplace, with sales of the advertiser’s products being attributed to their Google campaigns.

While details on Performance Max For Marketplaces are still emerging, Google is providing information when asked directly.

Navah Hopkins states on LinkedIn she received these additional details:

“I finally got a straight answer from Google that we DO need a Merchant Center for this, we just don’t need one to start with.”

Differences From Standard Performance Max

These are the key differences from regular Performance Max campaigns:

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  • No URL expansion, automatically-created assets, or video assets
  • No cross-account conversion tracking or new customer acquisition modeling
  • No audience segmentation reporting

Why SEJ Cares

Performance Max for Marketplaces represents a new way to use Google advertising while operating on third-party platforms.

Getting products displayed across Google’s ecosystem without the overhead of a standalone ecommerce presence is a significant opportunity.

How This Can Help You

Through Google’s ecosystem, merchants have new ways to connect with customers.

Performance Max for Marketplaces is a potential difference maker for smaller retailers that have struggled to gain traction through Google’s standard shopping campaigns.

Established merchants invested in Google Ads may find the program opens new merchandising opportunities. By making an entire marketplace catalog available for ad serving, sellers could uncover previously undiscovered pockets of demand.

The success of Performance Max for Marketplaces will depend on its execution and adoption by major players like Amazon and Walmart.


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The 9 Best Landing Page Builders For 2024

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The 9 Best Landing Page Builders For 2024

Generating leads is crucial to boosting your sales – but if your landing pages aren’t effective, you’re going to struggle to turn visitors into customers.

Landing pages play a key role in elevating the effectiveness of your marketing efforts and differentiating, refining, and enhancing the user experience.

In this article, we’ll explore how to choose the right landing page builder for your business before highlighting the nine top landing page builders and what makes them stand out.

Let’s get into it.

Choosing The Right Landing Page Builder For Your Business

With so many options to choose from, how can you decide which landing page builder is right for you?

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Here are a few things to consider when making your decision.

  • Marketing objectives: Start by deciding what you want to achieve with your landing pages. Are you looking to collect email subscribers, drive sales, generate leads, or promote an event? Each platform caters to different use cases, so leading with your goals can help you refine your search.
  • Ease of use: Different builders have different learning curves. If you’re a novice, you should probably opt for a tool that caters to beginners. If you have more technical experience, like coding knowledge, you might want to look to more advanced builders to get the most power.
  • Integration needs: Do you want your landing pages to integrate with other software or tools you’re already using?
  • Mobile optimization: It’s essential that your landing pages cater to mobile users, so make sure your builder considers that with features like responsive design.
  • Budget constraints: Unfortunately, budget matters. Landing page builders come with various price tags depending on their capabilities and features. Make sure you’re working within the boundaries of what you can afford.

While this is, by no means, an exhaustive list of considerations, it’s a starting point to help you choose a landing page builder that makes sense for your business needs.

Now, let’s look at nine of the best landing page builders to choose from.

1. Carrd

Screenshot from Carrd.com, April 2024
  • Best for: Simple projects, personal use, and small budgets.

Looking for a great landing page builder that won’t break the bank? Look no further than Carrd.

Carrd is a streamlined landing page builder that focuses on creating single-page websites quickly and easily. It’s designed for simplicity, making it ideal for anyone who wants to quickly create a webpage without needing to build a multi-page site.

Think portfolios, personal profiles, project presentations, and small business showcases.

Carrd’s user-friendly interface and selection of themes allow users to create sleek pages in the blink of an eye without even needing an account – you can just visit the website, pick a theme, and get started. However, you will need to sign up to save or publish your site.

It balances simplicity and functionality to help you craft that pages are clean, focused, and responsive across all devices. If you’re just testing the waters or working with slim budgets, this is the right tool for you.

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Pros:

  • Extremely affordable, with a free tier available.
  • Intuitive and user-friendly interface.
  • Responsive design.
  • Fast and lightweight, making it ideal for quick and simple sites.

Cons:

  • Limited to single-page websites.
  • Restrictive layouts/themes, which limit creative freedom.
  • Lacks advanced features and integrations found in more comprehensive builders.

Pricing: 

  • Carrd’s free basic plan allows you to launch three sites with Carrd branding to .carrd.co domains.
  • Paid plans range from $9 to $49 per year, and offer additional features like no Carrd branding, custom domains, and Google Analytics support (depending on your membership tier).

2. ConvertKit 

1714739165 738 The 9 Best Landing Page Builders For 2024Screenshot from ConvertKit.com, April 2024
  • Best for: Content creators, bloggers, and marketers focused on growing their audience through email.

Billing itself as “the creator marketing platform,” ConvertKit’s landing page builder is targeted at creators, bloggers, and marketers who want to expand their email subscriber base.

If your goal is to create a landing page to help you build an email list, ConvertKit might be the right option for you.

ConvertKit’s landing page builder offers a range of high-quality, customizable templates and integrates with third-party tools to help you get the most out of your site.

It also integrates with the stock photo platform Unsplash to offer access to 100,000+ free images for your landing page.

While ConvertKit’s analytics and customization options might not be as extensive as those of some of its competitors, its ease of use and focused approach make it a standout for email-driven campaigns.

Pros:

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  • No cost for starting (up to 1,000 subscribers).
  • Access to thousands of free images.
  • Robust third-party integration capabilities.

Cons:

  • Limited template customization and flexibility.
  • A/B testing and analytics features are less advanced.
  • Priced higher than some basic landing page builders.

Pricing:

  • Free plan for up to 10,000 subscribers.
  • The Creator plan starts at $25/month and includes benefits like automation features and app integrations. Pricing scales are based on subscriber count.

3. Unbounce

1714739165 787 The 9 Best Landing Page Builders For 2024Screenshot from Unbounce.com, April 2024

Unbounce is a leading landing page builder renowned for its focus on conversion rate optimization (CRO). Its website promises to help you “build high-converting landing pages with ease.”

It offers a suite of advanced tools, such as A/B testing, dynamic text replacement, and the Smart Traffic system, which uses AI to optimize visitor flow to the highest-converting page variant based on user behavior and characteristics.

It also focuses on features that can help you boost your lead gen efforts, such as opt-in email popups and sticky banners.

With 100+ responsive templates, Unbound makes it easy to create landing pages that are both engaging and effective.

Compared to some other options on this list, Unbounce is a particularly robust platform with tons of customization and integrations – and the price point reflects that.

As a premium offering with a steeper learning curve, it might not be the best for beginners – but its AI-powered features and conversion-focused tools make it a formidable tool for achieving your goals.

Pros:

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  • Advanced A/B testing and AI-driven optimization.
  • Large selection of responsive templates.
  • Integrated features for enhancing lead capture.

Cons:

  • Higher price point than some other builders, which might not work for those with limited budgets.
  • Complex setup and steeper learning curve for new users.
  • Some customization limitations.

Pricing

  • The Build plan starts at $74/month and covers unlimited conversions, one root domain, and up to 20,000 monthly unique visitors.
  • Other paid plans range from $112/month up to $649/month.

4. Leadpages

1714739166 24 The 9 Best Landing Page Builders For 2024Screenshot from Leadpages.com, April 2024
  • Best for: Small businesses and entrepreneurs looking to generate sales.

Need a landing page that will help you generate sales? Consider taking a look at Leadpages.

Its strength lies in its user-friendly, drag-and-drop editor and an extensive collection of templates that streamline the page-building process. Plus, according to the Leadpages website, it’s a platform that converts five times better than the industry average.

Leadages offers CRO tools, real-time analytics, and A/B testing capabilities, enabling users to enhance their page performance effectively.

Its various widgets allow you to add videos, images, forms, and even payment integrations directly onto your landing pages, making it a versatile tool for businesses that want to combine content with sales functionality.

On top of all this, Leadpages now includes an AI Engine for creating headlines and images and an AI writing assistant at some membership tiers, which can help you write better content.

Pros:

  • Intuitive no-code editor and easy payment integration.
  • Comprehensive A/B testing and real-time analytics.
  • Extensive template library with over 250 options.

Cons:

  • Higher cost compared to some alternatives.
  • Limited ecommerce features and potential mobile responsiveness issues.
  • Some users report mobile responsiveness issues.

Pricing:

  • The standard plan starts at $37/month for one custom domain, unlimited traffic and leads, and 10,000 monthly AI Engine credits.
  • More advanced features are available in higher-tier plans, which start at $74/month.

5. Landingi

1714739166 311 The 9 Best Landing Page Builders For 2024Screenshot from Landingi.com, April 2024
  • Best for: Businesses seeking a versatile landing page solution with a wide range of features.

If you’re in the market for versatility, Landingi is worth investigating.

Landingi offers a flexible, comprehensive landing page builder with a robust set of features, including an advanced editor, popups, A/B testing, and a substantial library of 300+ templates.

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Its unique Smart Sections feature allows you to reuse and easily update specific page elements across multiple designs, saving time and headaches.

Designed to serve businesses of all sizes, Landingi’s simple, drag-and-drop builder can help you create and optimize various types of landing pages – and if you have any HTML and CSS knowledge, it can be a pretty impressive editor.

Landingi is a particularly strong choice for small businesses looking to target different customer segments with unique landing pages. The integration capabilities with numerous apps, including payment gateways like Stripe, make it a great choice for companies looking to sell products.

While its rich feature set can be overwhelming for newcomers, and creating pages might take a bit longer compared to other platforms, the level of customization and control it offers makes Landingi one of the best landing page builders out there.

Pros:

  • Extensive template library with 300+ customizable options.
  • Powerful editing capabilities with Smart Sections for efficient design.
  • Broad integration with various apps, including payment systems.

Cons:

  • Steeper learning curve for beginners.
  • Potentially longer time to create landing pages compared to simpler platforms.

Pricing:

  • The Lite plan starts at $35/month and gives you 10 digital assets, unlimited conversions, 5,000 visits per month, and one custom domain.
  • Landingi also offers Professional and Unlimited tiers with more advanced features and capabilities.

6. Instapage

1714739166 945 The 9 Best Landing Page Builders For 2024Screenshot from Instapage.com, April 2024
  • Best for: Large businesses, marketing teams, or agencies that require collaboration and advanced optimization features.

If you’re seeking a more high-end landing page platform, Instapage might be the one for you. It offers advanced features tailored for professional marketing teams and agencies with a need to create optimized landing pages at scale.

In addition to a drag-and-drop builder and plenty of high-quality templates, Instapage offers a bevy of features, including advanced cloud-based team collaboration tools, heatmaps for user engagement analysis, robust A/B testing capabilities, AI-generated content creation, and more.

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One of its standout features is Instablocks, which allows users to create custom page components that can be easily reused across different projects.

Instapage supports advanced marketing goals with features like AdMap to align ads with page content. Plus, its mobile-friendly design ensures a fast, seamless user experience.

While Instapage offers a premium experience with its comprehensive set of tools and features, its higher price point and complex functionalities may be a barrier for smaller businesses or those new to landing page optimization.

Pros:

  • Extensive customization with a library of professional templates.
  • Instablocks for efficient design and asset reuse.
  • Effective team collaboration features.

Cons:

  • Premium pricing will be a barrier for many businesses.
  • Steep learning curve for utilizing advanced features.
  • Limitations in reporting and visitor tracking for lower-tier plans.

Pricing:

  • The Build plan starts at $199/month, with a 14-day free trial.
  • Customers will need to upgrade to a customized Convert plan to access some of the more complex features, such as AdMap, heatmaps, and more.

7. Wix 

1714739166 903 The 9 Best Landing Page Builders For 2024Screenshot from Wix.com, April 2024
  • Best for: Individuals and small businesses seeking creative control without advanced coding.

Now for something much more accessible: Wix is renowned for its user-friendly platform, which is ideal for creating attractive landing pages with minimal effort.

Like other options on this list, Wix offers an accessible drag-and-drop editor and a range of existing templates to help users craft aesthetically pleasing and functional landing pages.

Wix’s platform has a reputation for being particularly beginner-friendly, with a low learning curve and a free plan to help new users get started without any upfront investment.

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For those focused on ecommerce, Wix provides specific features to build landing pages that showcase products and promotions, supported by over 50 payment solutions and tools like heatmaps to enhance user engagement and conversion rates.

While it offers a free starter plan, accessing more advanced functionalities and removing Wix ads requires upgrading to a paid subscription.

Wix’s balance of user-friendly design tools, ecommerce support, and cost-effective pricing makes it a favorable option for those new to web design or businesses needing straightforward, visually appealing landing pages.

Pros:

  • User-friendly with an intuitive drag-and-drop interface.
  • Free plan available, making it accessible for beginners.
  • Ecommerce capabilities with extensive payment integration.

Cons:

  • Advanced features and ad-free experience require a paid plan.
  • Potential limitations in customization for complex requirements.
  • Site speed may decrease with more intricate designs.

Pricing:

  • A free plan is available, but it includes Wix branding and lacks more advanced features like payments.
  • Paid plans start at $17/month, offering additional features.

8. Elementor

1714739166 573 The 9 Best Landing Page Builders For 2024Screenshot from Elementor.com, April 2024
  • Best for: WordPress users looking for a powerful and intuitive landing page builder.

If you’re a WordPress user, you’ll want to know about Elementor.

It’s a WordPress page builder that has gained popularity for its flexibility, comprehensive customization capabilities, and user-friendly interface.

Elementor allows users to design dynamic and detailed landing pages within WordPress. This feature makes it the perfect choice for WordPress users who want to extend the functionality of their website with sleek landing pages that maintain a consistent look and feel with their existing content.

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Its real-time editing features allow for immediate feedback on design changes without any coding.

It also offers dozens of designer-made templates to choose from. You can add custom forms and popups to your landing page, save page components for reuse, and seamlessly integrate with your customer relationship management (CRM) tools to create a powerful customer experience.

While Elementor offers a ton in terms of design flexibility and integration, it’s important to note that it’s exclusively for WordPress users and can be resource-intensive – so it might impact site performance, especially on more complex websites.

Pros:

  • Advanced customization and design flexibility.
  • Real-time editing and instant feedback.
  • Seamless WordPress integration.

Cons:

  • Exclusively for WordPress users.
  • Potentially impacts site performance due to resource intensity.

Pricing:

  • Free version with limited functionality.
  • Paid versions start at $59/year, providing advanced features and support.

9. Taplink

1714739166 136 The 9 Best Landing Page Builders For 2024Screenshot from Taplink.at, April 2024
  • Best for: Social media influencers and businesses looking to direct traffic from social platforms to other content or actions.

This one’s a little different than some of the other examples here, but it deserves highlighting.

Taplink is a specialized micro-landing page builder optimized for social media profiles. It’s perfect for businesses and influencers that want to drive traffic from social media to other content or actions. You just use Taplink to create landing pages and share them on your social profiles.

Taplink stands out for its simplicity and mobile optimization, which is crucial when targeting social media audiences.

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The focus on quick, effective page creation allows users to engage with their audience without the complexities of traditional website development.

For those aiming to convert social media interest into tangible outcomes – such as lead generation, sales, or content promotion – Taplink is a winner.

While its feature set is more limited than some of the more comprehensive builders featured here, its affordability and user-friendly design make it a great tool for those looking to maximize their social engagement with minimal effort and investment.

Pros:

  • Simple and quick setup.
  • Mobile-optimized for social media engagement.
  • Cost-effective for targeted campaigns.

Cons:

  • Designed primarily for micro-landing pages, limiting the scope.
  • Fewer features and customization options than extensive landing page builders.

Pricing:

  • Taplink offers a free basic plan, with premium features available on paid plans starting from $3/month. The most expensive tier, the Business tier, is $6/month.

There’s A Landing Page Platform To Help You Convert Visitors

Choosing the right landing page builder for your business can significantly impact your marketing success – but the decision will depend on your specific goals and needs.

As we’ve explored, each tool has unique strengths and caters to different aspects of the landing page creation and optimization process.

Whether you’re looking for advanced design capabilities, a user-friendly interface, or specific functionalities like CRO, there’s a platform that can help you not just streamline your landing page design process, but start converting visitors into loyal customers.

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Google’s Search Engine Market Share Drops As Competitors’ Grows

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Assorted search engine apps including Google, You.com and Bing are seen on an iPhone. Microsoft plans to use ChatGPT in Bing, and You.com has launched an AI chatbot.

According to data from GS Statcounter, Google’s search engine market share has fallen to 86.99%, the lowest point since the firm began tracking search engine share in 2009.

The drop represents a more than 4% decrease from the previous month, marking the largest single-month decline on record.

Screenshot from: https://gs.statcounter.com/search-engine-market-share/, May 2024.

U.S. Market Impact

The decline is most significant in Google’s key market, the United States, where its share of searches across all devices fell by nearly 10%, reaching 77.52%.

1714669058 226 Googles Search Engine Market Share Drops As Competitors GrowsScreenshot from: https://gs.statcounter.com/search-engine-market-share/, May 2024.

Concurrently, competitors Microsoft Bing and Yahoo Search have seen gains. Bing reached a 13% market share in the U.S. and 5.8% globally, its highest since launching in 2009.

Yahoo Search’s worldwide share nearly tripled to 3.06%, a level not seen since July 2015.

1714669058 375 Googles Search Engine Market Share Drops As Competitors GrowsScreenshot from: https://gs.statcounter.com/search-engine-market-share/, May 2024.

Search Quality Concerns

Many industry experts have recently expressed concerns about the declining quality of Google’s search results.

A portion of the SEO community believes that the search giant’s results have worsened following the latest update.

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These concerns have begun to extend to average internet users, who are increasingly voicing complaints about the state of their search results.

Alternative Perspectives

Web analytics platform SimilarWeb provided additional context on X (formerly Twitter), stating that its data for the US for March 2024 suggests Google’s decline may not be as severe as initially reported.

SimilarWeb also highlighted Yahoo’s strong performance, categorizing it as a News and Media platform rather than a direct competitor to Google in the Search Engine category.

Why It Matters

The shifting search engine market trends can impact businesses, marketers, and regular users.

Google has been on top for a long time, shaping how we find things online and how users behave.

However, as its market share drops and other search engines gain popularity, publishers may need to rethink their online strategies and optimize for multiple search platforms besides Google.

Users are becoming vocal about Google’s declining search quality over time. As people start trying alternate search engines, the various platforms must prioritize keeping users satisfied if they want to maintain or grow their market position.

It will be interesting to see how they respond to this boost in market share.

What It Means for SEO Pros

As Google’s competitors gain ground, SEO strategies may need to adapt by accounting for how each search engine’s algorithms and ranking factors work.

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This could involve diversifying SEO efforts across multiple platforms and staying up-to-date on best practices for each one.

The increased focus on high-quality search results emphasizes the need to create valuable, user-focused content that meets the needs of the target audience.

SEO pros must prioritize informative, engaging, trustworthy content that meets search engine algorithms and user expectations.

Remain flexible, adaptable, and proactive to navigate these shifts. Keeping a pulse on industry trends, user behaviors, and competing search engine strategies will be key for successful SEO campaigns.


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