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Google Now Using MUM For Detecting Personal Crisis Searches & BERT For Detecting Shocking Content

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Google Now Using MUM For Detecting Personal Crisis Searches & BERT For Detecting Shocking Content

Google promised to let us know when they expand when they use MUM in search and Google did just that yesterday with this new announcement. Google announced how they are using MUM for better detection of queries around personal crisis. And Google also said the search company used BERT to reduce unexpected shocking search results.

MUM Now Used To Detect Personal Crisis Searches

Google said by using MUM, Google can “automatically and more accurately detect a wider range of personal crisis searches.” These topics include searches on suicide, sexual assault, substance abuse and domestic violence – all features Google has had since at least 2011 but now Google is getting smarter about it. In these cases, Google would show you a hotline and other helpful information like the image below:

Google Now Using MUM For Detecting Personal Crisis Searches

Now with MUM, Google Search “can better understand the intent behind people’s questions to detect when a person is in need, which helps us more reliably show trustworthy and actionable information at the right time.”

This should roll out in the coming weeks, Google said.

BERT Now Used To Detect Unexpected Shocking Content

Google is using another AI feature, named BERT, which it has had in play for a while now, but now using it for “steering clear of unexpected shocking content.” Google said that BERT helped reduce unexpected shocking results by 30%.

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This was most seen in reducing explicit content for searches related to ethnicity, sexual orientation and gender. Google said “BERT has improved our understanding of whether searches are truly seeking out explicit content, helping us vastly reduce your chances of encountering surprising search results.”

This goes above and beyond Google’s SafeSearch adult filters and other technology it has used in the past.

Forum discussion at Twitter.

Note: I had a hard time finding an appropriate image for this story, I went with a person shocked to see something with the BERT angle.




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The Industry Mourns The Loss Of Mark Irvine

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Mark Irvine Rip

I am deeply sad to report that Mark Irvine passed away unexpectedly last night. Mark was deeply involved in the search marketing community, known as being a brilliant paid search specialist who always spent his time helping others over his long career in the space.

Mark has been in the search marketing industry for well over a decade, seven years at WordStream and the last four or so years at SearchLab. He was always a bright and welcoming smile at industry events, sharing advice with colleagues and friends.

Navah Hopkins worked with Mark for many years and she sent me the following message:

“Do less”

These were the words Mark would always say to me when we worked together. Yet he was incapable of doing less. He brought so much love and care to everything he did.

I was lucky enough to work with Mark directly for about 5 years, and counted him a friend since then. Beyond being a brilliant data scientist and a natural leader, Mark was one of the most human humans I’ve ever known. He understood people at a fundamental level and always made sure others around him could shine.

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Mark would often say that I was his dedicated PR team and even as I’m writing this detailing his accomplishments and his amazing (and all together too short) life, I can hear him laughing that I’m doing it again. Well – tough…just enjoy the love we have for you and sip those heavenly pumpkin spice lattes.

Mark was always put data first behind every major project at WordStream, Navah told me. He was a worldly person who traveled abroad to speak at many events. He was really good at connecting with people abroad. Mark was named the #1 PPC influencer in 2019 and was consistently was on that list year-after-year. PPCHero has recognized him as one of the top PPC Influencers every year since 2015, as did Microsoft and in 2019.

Here is Mark’s bio at SearchLabs.

He leaves behind his partner, Bobby Main and his mother, Virginia Hall.

Here are some early reactions to the sad news of Mark passing:

Forum discussion at X.

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Daily Search Forum Recap: May 3, 2024

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Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.


Google got their cost down to generate AI answers in search by 80%. Google is interested in alternatives to hreflang. Google may recrawl URLs multiple times per day or per month. Google is testing custom search filter templates in search. Google AdSense removed its privacy policy as a placement for withdrawal of consent. And I posted the weekly SEO video recap. And deeply sad to report that passing of Mark Irvine.

Search Engine Roundtable Stories:

Other Great Search Threads:

Search Engine Land Stories:

Other Great Search Stories:

Analytics

Industry & Business

Links & Content Marketing

Local & Maps

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Mobile & Voice

SEO

PPC

Other Search

Feedback:


Have feedback on this daily recap; let me know on Twitter @rustybrick or @seroundtable, on Threads, Mastodon and Bluesky and you can follow us on Facebook and on Google News and make sure to subscribe to the YouTube channel, Apple Podcasts, Spotify, Google Podcasts or just contact us the old fashion way.

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Google Interested In Hreflang Alternatives

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Google Pixel Globe

Gary Illyes from Google said he has heard from the SEO industry that hreflang can be “annoying” and complex and confusing. So he is open to ideas on how to replace it and make it work for both small and really large websites.

He wrote this on LinkedIn saying, “Things I’ve learned and heard in Sofia at the SERPConf event.” He said one of those is that “hreflang is annoying.”

Gary wrote, “I don’t disagree,” that I guess he understands why SEOs and creators find it annoying.

So he said that he open to new ideas. He wrote, “I’m still very open to coming up with something less annoying, but it needs to work for small sites and mammoths as well, while delivering at least the same amount of information.”

So if you have ideas, let Gary know, he wrote, “Ping if you have ideas.”

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You can use hreflang to tell Google about the variations of your content. This helps Google understand the various pages and how they are localized variations of the same content. But the implementation can be confusing and detailed, why he said it can be annoying. Several years ago, John Mueller said hreflang can be the most complex aspect in SEO.

Forum discussion at LinkedIn.

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