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Why Your Nonprofit Should Invest in Search Engine Optimization

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Why Your Nonprofit Should Invest in Search Engine Optimization

Every company needs a strong marketing strategy — even nonprofits.

However, most nonprofits haven’t considered investing in search engine optimization (SEO), even though it can have one of the highest returns on investment.

SEO, specifically for nonprofits, is the process of optimizing your website to increase organic visibility when people search for topics like education, fundraising opportunities, volunteer opportunities, or other aspects that promote your mission.

Let’s dive into what SEO is, how it works, and SEO best practices for nonprofits.

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What is SEO?

SEO, which stands for search engine optimization, is the process of driving users to your site from search engines organically. This means you aren’t paying for ads, using social media, or placing sponsored content to attract new users.

The goal of SEO is to help your site rank as high as possible for target keywords and phrases relevant to your website and mission.

For example, if your nonprofit is geared towards wildlife conservation, you would want to rank high organically for terms related to wildlife conservation. The higher your website or pages rank in the search engine result pages (SERPs), the more likely users will see it and click on it. Studies have shown that the higher you rank, the higher the average click-through-rate (CTR) is.

If you’d like a full rundown on SEO, take a look at The Ultimate Guide to SEO in 2022.

How does SEO work?

Why Your Nonprofit Should Invest in Search Engine Optimization

There are hundreds of factors that Google and other search engines take into account when ranking your site or content. These factors come from the three different pillars of SEO which are the following:

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  • Technical optimization
  • On-page optimization
  • Off-page optimization

Search engines are powered by people when they have a query and search for answers. Search engines use algorithms that decide what content and websites best fit the answer for the query. There are three steps that search engines take when assessing a site: crawling the site, indexing the site, and lastly, ranking the site.

Crawling, also known as the discovery stage, occurs first, then search engines decide if the pages should be indexed or shared on the search engine result pages and available for users to see and find. Lastly, the algorithm ranks the content in the search results, which is how users find your website or web page.

SEO for Nonprofits

So why should nonprofits invest in SEO? Well, SEO is just as important for nonprofits as it is for other companies. It is an affordable and effective long-term marketing strategy.

Investments you make in SEO today may take a while to pay-off, but they will continue to do so for years to come. SEO can take awhile to see the results due several factors, such as keyword difficulty, competition, domain age, and to trust of search engines and users. In general, it can take four to six months to see some movement in rankings and site health.

Increasing organic visibility of your nonprofit also increases the visibility of the mission you stand for while growing your brand awareness. Using SEO will help your pages move up in search engine rankings, creating a higher click-through-rate, more impressions, and overall, more traffic.

How to Measure SEO Success

Depending on your goals and what you want to accomplish, there may be multiple aspects you’d like to measure and evaluate for success, such as:

  • Keywords
  • Organic traffic
  • Market share compared to competitors
  • Conversions
  • Backlinks
  • Page rankings

Some goals for your nonprofit might include having more priority keywords move into the top 10 positions, increasing organic traffic on specific pages, or increasing organic conversions.

SEO Best Practices for Nonprofits

If you’re confused or intimidated by the idea of becoming discoverable online and creating a successful SEO strategy, we’ve got you covered.

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Here are the five best SEO practices to focus on for your nonprofit this year.

1. Keyword research should create your content strategy.

It’s important to know what your prospective and ideal customers are searching for and what their journey is. Search engine rankings are determined by algorithms that use quite a few factors to decide how well a webpage answers a query.

Unfortunately, it’s not as easy as throwing keywords into your content, so here are a few things to consider.

Search Intent

A query or keyword can have multiple meanings depending on the person or where they are in the user journey. They might be looking for more information, directions, or to make a purchase or donation, and each of those actions would need a different query. It’s important to make sure that the right keyword goes with the right piece of content.

Relevant Keywords

If you’re a nonprofit that works with homeless communities, a long-tail keyword you might want to focus on could be “how to help homeless communities”. Knowing this, you can create content and resources that will drive users to your site. You should avoid keywords that don’t truly represent your brand or what you offer.

Long-tail keywords are keywords or phrases that are more specific, and usually longer than common keywords. An example of a long-tail keyword might be “light blue beach hat” and a short-tail keyword would be “hat” or “beach hat”. Shorter-tailed keywords are usually harder to rank for, but have more traffic. Longer-tailed keywords have less traffic but a higher conversion rate, which is ideal for most nonprofits.

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Additional thoughts:

  • It can often be easier to target long-tail keywords (a phrase vs. a one-word term), which drive more qualified traffic
  • There are different keywords targeting users at each part of the sales funnel
  • Keyword research takes time and evolves as well

Google offers a great free keyword research tool that can also be used for SEO. If you’re looking for a more SEO specific platform, MOZ and SEMRush are two great platforms that both offer nonprofit pricing.

2. Create high-quality content.

Content will always be one of the most important ranking factors. Not only is it essential to have SEO-optimized content, but the quality is important, as well. Google wants to ensure that you’re publishing content that follows their E-A-T standards.

The concept of E-A-T, which stands for expertise, authoritativeness, and trustworthiness, is considered an SEO best practice when creating content. These factors help Google avoid sharing and feeding inaccurate or misleading information. You can follow these factors from Google by:

  • Updating old content to make sure it’s relevant
  • Ensuring the content is accurate
  • Allowing experts or other writers to create content for you

Along with E-A-T, make sure that your content follows the best on-page practices. This includes focusing on a primary keyword, adding metadata, using proper headings, adding alternative text (ALT text) to your image, and using internal linking, to name a few.

3. Make sure your site is mobile-friendly.

A majority of users across all industries use their phones instead of desktop computers as of 2022.

Additionally, Google crawls sites using a Google phone bot to make sure your site is mobile-friendly. This means your site is able to shrink down and fit on any screen while still allowing users to access your content as easily as on a desktop.

Mobile-friendliness is a ranking signal in both Google and Bing’s algorithms when a user is searching on a mobile device. If your website is mobile-friendly, it generally will outrank non-mobile-friendly sites.

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There are several tools available to test you website’s mobile-friendliness:

1657301684 913 Why Your Nonprofit Should Invest in Search Engine Optimization

Google’s results via Page Speed Insights

4. Link-building is crucial to create brand awareness.

Nonprofits can struggle with getting donations due to lack of overall brand awareness and organic visibility. Link-building relies on creating authoritative content that other sites will want to link share with and link back to. A great example of this is allowing your annual reports to be sharable for others to see.

One strategy to consider would be to reach out to partners or sponsors and see if they will link back to you on their site and in their content. This is especially important for pages you want to drive traffic to.

5. Local SEO is very relative for most nonprofits.

Local SEO is very beneficial for nonprofits because it can help bring people to a fundraising event or even attract volunteers. For example, if you search “food drive near me” on Google, local listings will pop up. This is because they have focused on a local SEO strategy by utilizing their Google Business Profile.

Google Business Profile allows you to gather reviews, add images and videos, and ensure that your information is up to date for users. You can also add FAQs with answers for users to see as well. All of this helps organizations land on the top of Google listings for this query.

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Nonprofit SEO Case Study

Finally, let’s explore how two nonprofits — diaTribe and CreakyJoints — excelled using SEO.

First, diaTribe, a diabetes organization that aims at providing education and resources for those living with diabetes, leveraged an SEO strategy to reach new audiences during the pandemic.

The nonprofit focused on keywords that had low competition, and we helped the organization capitalize on highly-relevant topics based on keyword research data.

As a result, the organization hit all their website traffic and subscriber goals — helping grow their email list by 28% and their website traffic 15% year-over-year.

Next, Media Cause started working with CreakyJoints, a leading support, education, advocacy, and research organization for people living with arthritis and rheumatic disease, in August 2018 to increase organic search traffic.

 By monitoring and resolving SEO-related issues, optimizing existing pages for Google search crawlers, and providing content recommendations based on keyword research, we helped CreakyJoints quadruple their monthly search traffic after just five months.

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Today, CreakyJoints’ content is reaching 4x the number of people it used to. That means more people living with arthritis and chronic pain are learning how to navigate their patient journey better, including learning about the long-term effects of their medications, safe and effective ways to manage their symptoms, and how to lead healthy and empowered lives thanks to CreakyJoints.

Investing in an SEO strategy and working on it over time will pay off immensely for your nonprofit in the long run, and it’s cost-effective. While it may take up to six months, you’ll see an increase in your organic and qualified traffic that will help increase visibility for your mission and create better engagement.

By implementing the tips above or working with an agency that is dedicated to promoting your mission, you’ll convert users and help drive them to you.

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Generative Engine Optimization Framework Introduced in New Research

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Generative Engine Optimization Framework Introduced in New Research

There are several AI chatbot-like features available in the current search engines, including Bing Copilot, Google, Bard, and Gemini. They help to optimize the content visibility in the search results with the help of an AI-powered Search engine known as a Generative engine or AI Search.

A traditional search engine like Bing, Google, or Yahoo ranks and displays information in the SERPs based on the search terms a user inputs. 🔎

The generative engine, on the other hand, generates comprehensive, accurate, and relevant results and information with the help of Generative AI or Large Language Models (LLMs) such as chatGPT, Gemini, and Claude. They understand and integrate information from various sources for the user’s queries.

In this blog, We will discuss the GEO that is introduced in the new research, its framework, and how it can change traditional Search engine optimization (SEO) practices and optimize content for visibility.

The Key Components of the GEO Framework and How They Transform Traditional SEO Practices

GEO is described in the research paper as: “A novel paradigm to aid content creators in improving the visibility of their content in Generative Engine responses through a black-box optimization framework for optimizing and defining visibility metrics. We facilitate systematic evaluation in this new paradigm by introducing GEO-bench, a benchmark of diverse user queries across multiple domains, coupled with sources required to answer these queries.”

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Traditional SEO depends upon the keyword volume, difficulty, and optimization for the specific search terms, which focus less on an interpretation relationship between the concepts of keywords or user queries. SEO practices prioritize text-based source content over other sources of content format where regular updating of fresh content is not a primary focus. Also, metrics like impression and click rates affect ranking system results in traditional methods.

GEO encourages detailed information over just the keyword, addressing the related main queries by creating depth content and potential subtopics with the understanding of concept and relationship, encouraging the other formats, such as visual, audio, and images, not just text-based. Moreover, it emphasizes the latest updated content information with continuous accuracy and relevance to provide the most accurate and up-to-date details.

The Impact of Introducing GEO on Website Ranking and Content Relevancy

A generative engine relies on traditional SEO practices like user intent and algorithms for ranking to a degree, such as keyword stuffing. Although it focuses on keywords, it tries to find connections and meanings beyond the keywords in order to create high-quality content.

GEO doesn’t directly indicate the web visibility or page ranking in the Search Engine Result Page. However, it can optimize the overall website visibility and indirectly drive user traffic to your websites through generated responsive data and information.  

GEO-optimized content provides the AI Search or a Large Language Model (LLM) with reliable and completely detailed information, enabling them to generate the most accurate and relevant information for responses to user questions or inputs.

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These AI-powered engines can deliver a vibrant user experience using optimized content for user engagement and interactive experiences. Furthermore, It also builds trust with a user as it relies on renowned and credible sources, which enhances the effectiveness and reliability of the generated response data and provides synthesizing information.

Comparison with Existing SEO Models: Why GEO Stands Out in Enhancing Search Engine Performance

GEO utilizes auto-generative algorithms for content generation based on predetermined objectives and standards where generated content can cover a broader range of keywords and related topics in various formats like image and visual.

A generative search engine uses modern optimization techniques that involve cognitive SEO, NLP (natural language processing), and structured data markup to maintain and improve content leverage, relevancy, and search engine visibility. In addition, it introduces new methods for determining citations’ importance and website visibility, as well as improving user-centric content by using impression metrics.

Traditional SEO models rely upon and use specific keywords to optimize and rank manually in search results. It uses traditional optimization techniques like link building, meta tags, and URLs.

In traditional search optimization, content creation and optimization can be slow and have low content scalability compared to AI-powered, requiring manual effort for generation and optimization. Constant monitoring and adaptation to platform algorithms are needed to produce the latest and updated information for dynamic user behavior.

Both are equally responsible for improving the brand or website’s online visibility; traditional SEO models require the manual touch for content creation and optimization. GEO tends to use generative responses automatically for content generation as per user queries, making it more effective for user-centric content creation, optimization, and stability in related topics or keywords.

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9 Test research findings to improve the website content in GEO

The researchers from Princeton University, Georgia Tech, Allen Institute for AI, and IIT Delhi tested nine various GEO approaches to improve site content for generative engines. Techniques that have been tried and tested over 10,000 search queries, nine optimization strategies were tested on something that “closely resembles the design of BingChat”:

1714643800 803 Generative Engine Optimization Framework Introduced in New Research

  1. Authoritative: The content was altered to be more compelling while conveying definitive claims.
  2. Keyword Stuffing: More keywords were added to match the query.
  3. Statistics Addition: Instead of a qualitative conversation, quantitative statistics were included.
  4. Sources: Relevant citations have been added. Like quotes statistics
  5. Quotation Addition: Quotations from reliable sources have been included.
  6. Easy-to-understand: Simplified the language.
  7. Fluency Optimisation: Improved fluency.
  8. Unique Words: Used in the text whenever possible.
  9. Technical terms: Technical terms have been incorporated into the content.

The data set for search queries was obtained from Google, Microsoft Bing, and Perplexity. Sources include AI Discover, GPT-4, and others.

So, focus on creating detailed and comprehensive blogs or articles by defining the relation and highlighting the context for deeper meaning. Utilize the various formats for content creation to enrich information and diversify the learning perspective.

Also, update your content with the latest information and trends to maintain regular effectiveness and relevancy in the generative engines.

Conclusion:

In the end, Generative Engine Optimization (GEO) provides a more automated, scalable, and adaptive method of content creation and optimization than traditional Search Engine Optimization (SEO) approaches, which need manual and constant work for the optimization and ranking. Compared to traditional search engines, generative engines give instant and detailed personalized information to users’ queries for improved engagement.

Conventional SEO uses metrics like impression, session duration, and click-through rate (CTR), whereas GEO proposes new metrics to measure the relevance and visibility of citations within generative engine responses, making users eliminate the need to visit individual websites for information as it generates the responses on users queries from the reliable, relevant, and various sources.

AI-powered search optimization is still developing and becoming popular since most users and business owners are using generative AI as their source of information and improved visibility with universally applicable diverse content formats.

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How To Develop a Great Creative Brief and Get On-Target Content

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How To Develop a Great Creative Brief and Get On-Target Content

Every editor knows what it feels like to sit exasperated in front of the computer, screaming internally, “It would have been easier if I’d done it myself.”

If your role involves commissioning and approving content, you know that sinking feeling: Ten seconds into reviewing a piece, it’s obvious the creator hasn’t understood (or never bothered to listen to) a damn thing you told them. As you go deeper, your fingertips switch gears from polite tapping to a digital Riverdance as your annoyance spews onto the keyboard. We’ve all been there. It’s why we drink. Or do yoga. Or practice voodoo.

In truth, even your best writer, designer, or audiovisual content creator can turn in a bad job. Maybe they had an off day. Perhaps they rushed to meet a deadline. Or maybe they just didn’t understand the brief.

The first two excuses go to the content creator’s professionalism. You’re allowed to get grumpy about that. But if your content creator didn’t understand the brief, then you, as the editor, are at least partly to blame. 

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Taking the time to create a thorough but concise brief is the single greatest investment you can make in your work efficiency and sanity. The contrast in emotions when a perfectly constructed piece of content lands in your inbox could not be starker. It’s like the sun has burst through the clouds, someone has released a dozen white doves, and that orchestra that follows you around has started playing the lovely bit from Madame Butterfly — all at once.

Here’s what a good brief does:

  • It clearly and concisely sets out your expectations (so be specific).
  • It focuses the content creator’s mind on the areas of most importance.
  • It encourages the content creator to do a thorough job rather than an “it’ll-do” job.
  • It results in more accurate and more effective content (content that hits the mark).
  • It saves hours of unnecessary labor and stress in the editing process.
  • It can make all the difference between profit and loss.

Arming content creators with a thorough brief gives them the best possible chance of at least creating something fit for purpose — even if it’s not quite how you would have done it. Give them too little information, and there’s almost no hope they’ll deliver what you need.

On the flip side, overloading your content creators with more information than they need can be counterproductive. I know a writer who was given a 65-page sales deck to read as background for a 500-word blog post. Do that, and you risk several things happening:

  • It’s not worth the content creator’s time reading it, so they don’t.
  • Even if they do read it, you risk them missing out on the key points.
  • They’ll charge you a fortune because they’re losing money doing that amount of preparation.
  • They’re never going to work with you again.

There’s a balance to strike.

There’s a balance to be struck.

Knowing how to give useful and concise briefs is something I’ve learned the hard way over 20 years as a journalist and editor. What follows is some of what I’ve found works well. Some of this might read like I’m teaching grandma to suck eggs, but I’m surprised how many of these points often get forgotten.

Who is the client?

Provide your content creator with a half- or one-page summary of the business:

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  • Who it is
  • What it does
  • Whom it services
  • What its story is
  • Details about any relevant products and services

Include the elevator pitch and other key messaging so your content creator understands how the company positions itself and what kind of language to weave into the piece.

Who is the audience?

Include a paragraph or two about the intended audience. If a company has more than one audience (for example, a recruitment company might have job candidates and recruiters), then be specific. Even a sentence will do, but don’t leave your content creator guessing. They need to know who the content is for.

What needs to be known?

This is the bit where you tell your content creator what you want them to create. Be sure to include three things:

  • The purpose of the piece
  • The angle to lead with
  • The message the audience should leave with

I find it helps to provide links to relevant background information if you have it available, particularly if the information inspired or contributed to the content idea, rather than rely on content creators to find their own. It can be frustrating when their research doesn’t match or is inferior to your own.

How does the brand communicate?

Include any information the content creators need to ensure that they’re communicating in an authentic voice of the brand.

  • Tone of voice: The easiest way to provide guidance on tone of voice is to provide one or two examples that demonstrate it well. It’s much easier for your content creators to mimic a specific example they’ve seen, read, or heard than it is to interpret vague terms like “formal,” “casual,” or “informative but friendly.”
  • Style guide: Giving your content creator a style guide can save you a lot of tinkering. This is essential for visuals but also important for written content if you don’t want to spend a lot of time changing “%” to “percent” or uncapitalizing job titles. Summarize the key points or most common errors.
  • Examples: Examples aren’t just good for tone of voice; they’re also handy for layout and design to demonstrate how you expect a piece of content to be submitted. This is especially handy if your template includes social media posts, meta descriptions, and so on.

All the elements in a documented brief

Here are nine basic things every single brief requires:

  • Title: What are we calling this thing? (A working title is fine so that everyone knows how to refer to this project.)
  • Client: Who is it for, and what do they do?
  • Deadline: When is the final content due?
  • The brief itself: What is the angle, the message, and the editorial purpose of the content? Include here who the audience is.
  • Specifications: What is the word count, format, aspect ratio, or run time?
  • Submission: How and where should the content be filed? To whom?
  • Contact information: Who is the commissioning editor, the client (if appropriate), and the talent?
  • Resources: What blogging template, style guide, key messaging, access to image libraries, and other elements are required to create and deliver the content?
  • Fee: What is the agreed price/rate? Not everyone includes this in the brief, but it should be included if appropriate.

Depending on your business or the kind of content involved, you might have other important information to include here, too. Put it all in a template and make it the front page of your brief.

Prepare your briefs early

It’s entirely possible you’re reading this, screaming internally, “By the time I’ve done all that, I could have written the damn thing myself.”

But much of this information doesn’t change. Well in advance, you can document the background about a company, its audience, and how it speaks doesn’t change. You can pull all those resources into a one- or two-page document, add some high-quality previous examples, throw in the templates they’ll need, and bam! You’ve created a short, useful briefing package you can provide to any new content creator whenever it is needed. You can do this well ahead of time.

I expect these tips will save you a lot of internal screaming in the future. Not to mention drink, yoga, and voodoo.

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This is an update of a January 2019 CCO article.

Get more advice from Chief Content Officer, a monthly publication for content leaders. Subscribe today to get it in your inbox.

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Cover image by Joseph Kalinowski/Content Marketing Institute

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Quiet Quitting vs. Setting Healthy Boundaries: Where’s The Line?

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Quiet Quitting vs. Setting Healthy Boundaries: Where's The Line?

In the summer of 2022, we first started hearing buzz around a new term: “Quiet quitting“.

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