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The Ultimate Guide to Internet Marketing [Data + Expert Tips]

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The Ultimate Guide to Internet Marketing [Data + Expert Tips]

Internet use is still increasing worldwide every day — in fact, over 4.95 billion people around the world use the internet, as of 2022.

Marketing is, and always has been, about reaching customers where they are. TV commercials, print advertisements, and billboards all attempt to do just that.

The internet offers unique benefits other marketing mediums can’t offer — scope of reach, the option to personalize content, and the opportunity to build far-reaching relationships with customers, being just a few.

But the internet can be an overwhelming and all-encompassing entity, filled with videos and recipes and news articles and e-commerce sites. In the crowded space of the internet, how are you supposed to differentiate your business to reach the right audience?

The answer is internet marketing.

Internet marketing leverages digital channels, including email, social media, websites, and search engines, to reach your ideal audience.

Unlike more traditional advertising mediums, such as print, the internet encourages two-way conversations between your business and your customer, ideally creating better long-term customer retention.

There’s no avoiding it: internet marketing is critical for the success of your business in 2022 and beyond.

But with all the gimmicks and tricks, it can be difficult to distinguish short-term wins from effective long-term strategies, which is why we’ve created an ultimate guide.

Here, we’ll cover everything from marketing strategies to real-world examples, to ensure your business reaches the right people out of that four billion.

What is Internet/Online Marketing?

Online marketing, also known as internet marketing or web advertising, is a form of marketing that uses the internet to deliver promotional messages to customers through digital channels such as search engines, email, websites, and social media.

Online marketing strategies include web design, SEO, email, social media, PPC, and other internet-related methods.

What’s the role of internet marketing?

Simply put, the role of internet marketing is to help your business reach, attract, and convert online audiences.

Let’s dive into two separate goals you’ll have with internet marketing, as well as the necessary methods you’ll want to take to achieve those goals.

Internet Marketing to Attract New Customers

You can use online marketing strategies to attract new customers. To do this, you’ll want to focus primarily on paid social media ads, search engines, and web design.

For instance, you might use Facebook’s Lookalike Audiences to get your message in front of an audience similar to your core demographic. Or, you could pay a social media influencer to share images of your products to her already well-established community.

Paid social media can attract new customers to your brand or product, but you’ll want to conduct market research and A/B testing before investing too much in one social media channel.

To attract new customers, you also need to maintain a powerful SEO presence. With 81% of shoppers using the internet for research before making purchasing decisions, it’s imperative your business is at the forefront of search for related keywords.

Having a strong SEO presence also translates to more in-store purchases, as well — in fact, 78% of local mobile searches result in an offline purchase.

Finally, it’s critical you spend time and resources on your business’s website design.

When these aforementioned customers find your website, they’ll likely feel deterred from trusting your brand and purchasing your product if they find your site confusing or unhelpful. For this reason, it’s important you take the time to create a user-friendly (and mobile-friendly) website.

Internet Marketing to Cultivate Brand Loyalists

Internet marketing is for more than just attracting new customers — it’s also critical for maintaining a loyal, long-term customer base.

You’ll want to use email, blogging, and social media tactics to increase brand awareness, cultivate a strong online community, and retain customer loyalty.

Consider sending personalized emails to past customers to impress or inspire them — for instance, you might send discounts based off what they’ve previously purchased, wish them a happy birthday, or remind them of upcoming events.

To properly employ email campaigns, you’ll need an email list. Here’s how to build an email list from scratch.

Additionally, you might use social media to showcase your brand’s personality and hear directly from your customers. Consider hosting a Twitter chat, posting surveys on Instagram, or creating fun contests on Facebook.

If you don’t feel like you have the bandwidth to create all social media content internally, consider using a third-party service like UpContent, which sends you compelling, curated content that you can share with your audiences for increased engagement.

Internet Marketing vs. Content Marketing

Content marketing and internet marketing are incredibly similar strategies used to attract leads and prospects to your site, and ultimately convert web traffic into customers. However, there are a few slight differences between the two.

Content marketing lives under the roof of online/internet marketing — which means online/internet marketing is the more broad, overarching strategy, and content marketing is one process within that strategy.

Content marketing applies only to the process of creating and distributing content to reach audiences.

Online marketing, on the other hand, encompasses sharing that content through email, search engines, and social media — it also includes paid advertising, retargeting, and a wide range of strategies you might use to reach audiences online.

While most of the strategies that fall under online marketing have to do with content creation, online marketing also pertains to the non-content creation tasks of internet marketing: such as PPC bidding, or website design.

We surveyed 1,067 global marketing professionals working in B2B and B2C companies to find out which trends they leverage, the channels they use, and the challenges they face, as well as their plans and expectations going into 2022.

Based on our research, there are 16 strategies you’ll want to employ to ensure you’re successful at internet marketing.

  1. Keep TikTok in mind.

Without question, TikTok’s popularity soared as the pandemic kept many people at home and in need of connection and entertainment. And that popularity isn’t expected to wane anytime soon.

While LinkedIn, Facebook, and Instagram have the highest ROI for B2B businesses, TikTok is quickly becoming the app to invest in.

Through our research, we found that while just 40% of B2B social media marketers leverage TikTok, 65% of those who do plan on increasing their investment in 2022, the highest increase of any social platform.

2. Consider podcasts and audio chat rooms to make connections.

Podcasts are gaining more attention as influencers, celebrities, and comedians continue to step into the medium. Despite low ROI, investment in podcasts or other audio content is expected to grow in 2022.

Our research shows that just 14% of social media marketers leverage audio chat rooms like Clubhouse and Twitter Spaces, but 68% of those who do say they are the most effective social media marketing platforms they leverage.

51% of those who already leverage podcasts or other audio content will invest more in 2022, and 43% plan to continue investing the same amount. Additionally, 26% of content marketers plan to leverage podcasts or other audio content for the first time in 2022.

Essentially, if you’re not leveraging podcasts and audio chats in your marketing strategy, your competition most likely will.

 

3. Lean into short-form video content.

With the enduring popularity of TikTok, audiences are gravitating more and more toward short-form videos. Short-form videos continue to be the norm as Instagram and YouTube push similar short-form video features such as Reels and Shorts, respectively.

We’ve found 31% of marketers are currently leveraging short-form video and 29% plan to leverage it for the first time in 2022. In this survey, we specified short-form videos like TikTok and Instagram Reels. Yet another reason to keep an eye on TikTok.

4. Repurpose content across various channels.

Repurposing content means re-using your existing content and presenting it in a fresh format that extends its lifespan and audience reach.

Our survey found that 32% of marketers who repurpose content say this method is among their most effective marketing strategies. Examples of repurposing content include:

  • Sharing old blog posts you’ve updated with new information, fresh data, and video content (Hint: The piece you’re currently reading is an update).
  • Using video clips of podcast recordings sessions on Instagram to create intrigue and excitement over an upcoming episode.

If you’d like to learn more about repurposing content, here are 20 methods you should know about.

5. Invest in Permanent Social Media Content.

Permanent social media content is content that won’t disappear after a set amount of time, unlike Instagram Stories or SnapChat photos and videos.

We found 33% of marketers are currently leveraging permanent social media content. Our surveys also showed 85% of marketers plan to continue investing the same amount or increase their investment in permanent social media content.

6. Design a user-friendly website.

First, you want to create a user-friendly, and mobile-friendly, website. The design of your site will showcase your brand’s personality and differentiate your business from every other online business. But it’s more than just looking good — a cleaner, more well-organized site structure can affect how you rank in the SERPS.

For help designing your website or ensuring it’s up-to-par, check out 8 Guidelines for Exceptional Web Design, Usability, and User Experience.

7. Optimize your site for search engines.

Next, you’ll need to keyword optimize your site for search engines. Essentially, this means you’ll choose keyword(s) that relate to your business, and incorporate those keywords into the URL, body text, image text, headers, and navigation bar.

For tips on keyword optimizing your entire site, check out On-Page SEO 101: Tips for Keyword Optimizing the Most Critical Parts of Your Website.

If you’re interested in focusing on keyword optimizing your blog posts, consider reading Blog SEO: How to Search Engine Optimize Your Blog Content.

For a real-life example on how to successfully implement SEO into your digital marketing strategy, check out our case study on Canva here:

 

8. Use email marketing or opt-in email campaigns.

Email marketing and opt-in marketing campaigns are one of the most effective long-term strategies to connect with potential customers and cultivate brand loyalty.

For everything from getting started with email marketing, to email marketing best practices and lead magnets, check out The Ultimate Guide to Email Marketing.

 

9. Write online press releases.

Writing online press releases is an additional way to increase online coverage of your business from other sources, which will also positively affect your ranking in the SERPs. Plus, if a local news outlet covers your business, you’ll receive their audience, which you otherwise might not have reached.

To get started writing a press release for your business, consider How to Write a Press Release [Free Press Release Template + Example].

10. Create a blog.

I might be biased, but blogging is one of the best ways to attract a large audience to your site, establish your business as a thought leader in your industry, and prove your brand to be both useful and current.

Writing blog posts is especially effective for providing different opportunities to land on page one of search engines — for instance, maybe your eyeglass store’s website is on page three of Google for “eyeglasses,” but your “Best Sunglasses of 2018” blog post is on page one, pulling in an impressive amount of traffic (over time, that blog post could also boost your overall website to page one).

To learn everything from choosing a domain name to writing your first blog post, check out How to Start a Blog: A Step-by-Step Guide [+ Free Blog Post Templates].

11. Develop social media contests and campaigns.

Social media contests and campaigns are exceptional opportunities to engage with your online audience, form relationships with customers, and learn about your buyer’s persona.

For an overarching compilation on everything you need to know about social media campaigns — from how to craft perfect posts on Facebook to the most shared phrases on LinkedIn — take a look at Everything You Need to Know about Social Media Campaigns.

12. Leverage pay-per-click advertising.

Pay-per-click advertising, or PPC, is an advertising model in which advertisers only pay when someone interacts with their ad through impressions or clicks.

PPC is most commonly used on search engines, and can help your business appear for searches related to your products or services. This is particularly important for more competitive keywords, when it’s difficult to rank on page one against websites with higher domain authority.

It’s important to note — PPC doesn’t replace your SEO strategy, it simply complements it. For instance, if you’re trying to rank for “website builder”, you’ll see the keyword difficulty is “super hard (95)”, according to Ahrefs. However, there are some long-form keywords you might have success ranking for, including “what is a website builder? (52)” or “best website builders for ecommerce (57)”.

If you do want to target “website builders”, you’ll want to bid for an ad and use PPC to stand out against competitors.

13. Optimize your site for conversions.

Okay, you got readers to your blog or homepage … now what?

Ultimately, you’ll want to invest in resources for conversion rate optimization (CRO). If you don’t, you risk not being able to convert any of your traffic into qualified leads and, ultimately, customers.

There are four areas of your website that can benefit from CRO. These include the homepage, pricing page, blog, and landing pages.

Within a blog, a CRO strategy might include adding relevant calls-to-action throughout the text, or inviting readers to submit their emails in exchange for an ebook. On a pricing page, a CRO strategy might include a slide-out that invites viewers to book time with a sales rep or watch a demo.

Optimizing your site for conversions is a critical component of any strong internet marketing strategy.

14. Post videos on YouTube or other social networks.

Video marketing is an undeniably powerful opportunity to reach new audiences and convert leads into customers. In fact, 86% of video marketers say video has helped them generate leads, and 88% of people say that they’ve been convinced to buy a product or service by watching a brand’s video.

Convinced yet? If not, simply consider the fact that YouTube is used by 88% of video marketers — which means, even if you’re not posting videos on the channel, your competitors most likely are.
You’ll want to diversify the type(s) of content you produce to attract audiences who prefer video over text, or YouTube over Twitter.

Consider how you might implement your own video strategy to reach and convert new audiences. If you’re not sure where to start, check out HubSpot’s Ultimate Guide to YouTube Marketing.

15. Find influencers to work with your brand.

I’m currently wearing a watch I found on Amazon. I’m sitting on a couch from Wayfair, with a candle from Anthropology on the table in front of me.

Where did I hear about all these products? Influencers.

Social media influencers have cultivated strong, meaningful relationships with their followers. Their followers typically trust them to provide true, reliable guidance on a range of topics related to the influencers’ expertise. Which is why influencer marketing can be an effective opportunity to spread brand awareness to new audiences.

If you think influencer marketing could be a good choice for your business, consider micro-influencers as a more effective (and oftentimes more cost-efficient) option. Micro-influencers often experience higher engagement rates than mega-influencers, and we predict micro-influencers will likely have more influence than celebrities in 2022.

Additionally, it can be expensive and time-consuming to find the right influencer(s) for your brand. If you’re going to invest in the strategy, consider working with the same few influencers for the long-term — which enables your company to build stronger relationships with their social followers.

16. Create a Facebook group.

A Facebook group — unlike a Facebook page — is an exclusive, private group that enables you to facilitate a sense of community surrounding your brand.

A Facebook group isn’t a necessity for every business, but when done properly, it can go a long way towards creating a stronger relationship between you and your customers. Best of all, it can help foster connections between your customers.

Since having a strong community can help you build brand loyalty, it’s important to seek out unique opportunities to engage directly with your customers. If a Facebook group doesn’t seem like a good fit for your business, however, there are other ways to create a sense of community — including via social media, or through a branded newsletter.

Finally, take a look at our Essential Step-by-Step Guide to Internet Marketing to dive deeper into the six essential steps of internet marketing.

There are many different methods to online marketing you can try to boost engagement for your brand, such as:

1. Repurpose your high-quality content across multiple channels.

Like we said earlier, repurposing your content simply means reusing content you already have but in a fresh format. That reaction video you created on TikTok could be repurposed as a Reel on Instagram. If you change the caption on Reels, you can use the video to react to something else.

2. Lean into permanent social media content that doesn’t have a time limit.

Examples of permanent social media content include tweets, YouTube videos, and TikTok videos. Content such as Snapchat videos or Instagram stories are note permanent and disappear after a period of time.

3. Choose the right keywords and optimize your site for search.

Using keywords helps search engines, especially Google, categorize your content and ensure it reaches the right audience. It also helps your target audience find your website and services. To optimize your site with the right keywords, use applications like Ahrefs that are designed to help you find the right keywords your audience is searching for.

4. Create a mobile-optimized site.

There are many ways to better optimize your website for mobile users, such as compressing images to reduce page load time, mapping your customers’ journey, or creating a mobile app.

5. Publish blog posts regularly.

Blogging consistently has many benefits. It keeps your website up to date with fresh content, maintaining the interest of your audience. It’s also an effective way to get your website to pop up on the first page of search engines. The more you post, the more content you’ll have for the search engine to rank.

6. Conduct email marketing campaigns.

In our recent survey to predict 2022 marketing trends, we found that email marketing is still a helpful approach to marketing your business online. According to our survey, the three most effective email marketing strategies are subscriber segmentation, message personalization, and email automation campaigns.

7. Encourage conversation on social media accounts.

Social media is the place where connections are made and conversations happen. Social media users don’t want to just interact with brands, they want to see the humanity behind the big name and logo.

A great way to create meaningful connections with the humans that make up your audience is to facilitate conversations. Ways to do this include conducting social media polls or hosting Spaces on Twitter.

8. Publish online press releases.

Like blogging, publishing online press releases will increase your presence on search engines and raise awareness of your brand. When writing press releases, remember to answer the “who,” “what,” “where,” and “why” of your brand. And make sure to use simple, understandable language as well as a quote.

9. Cultivate paid social media campaigns.

The idea of paying for advertising may seem a bit daunting, but paid social media advertising is one of the least expensive types of advertising. Paid social media ads can start as low as one dollar thanks to the bidding model and lottery system some platforms use to push ads to users’ news feeds and timelines.

Platforms that allow for paid advertisements are:

10. Leverage pay-per-click advertising for competitive keywords.

Pay-per-click advertising (PPC) and SEO go hand-in-hand like peanut butter and jelly. Optimizing your website for keywords can definitely help your brand appear at the top of search engine results pages. However, it requires patience, and you may not see results for weeks or months if you’re optimizing for highly competitive words.

But by leveraging PPC, you’ll be able to stand out among competitors by bidding for an ad.

11. Post videos on YouTube or other social channels.

YouTube is the second largest search engine on the internet, and 81% of Americans used YouTube in 2021. So, you can bet your audience frequently visits the site. When creating content for YouTube, be sure to diversify your content in order to attract audiences who prefer video over text. You’ll also want to research keywords you can optimize your content for and use in your video’s title, description, and tags.

12. Work with micro-influencers to reach new audiences.

On apps like TikTok, brands are still struggling to find their place. However, influencer marketing has proven to be a helpful tool in helping brands elevate their online presence and find their target audience.

In our survey, we found that 57% of influencer marketers cited influencer marketing as one of the most effective trends they leverage. We also found that 86% of marketers plan to continue investing the same amount or increase their investment in influencer marketing.

Online Marketing Examples

There are hundreds, if not thousands, of online marketing examples to inspire your next internet marketing campaign.

Here, I’ll dive into five real world examples of social media, email, SEO, and website marketing methods. I’ll also include links to additional blog resources at the bottom, for even more exceptional ideas.

1. Social Media: HubSpot’s “Set Sail With HubSpot CRM” Campaign with Kathryn Hahn

In 2022 we kicked off our “Set Sail” campaign with award-winning actress and comedian Kathryn Hahn. In the campaign, Hahn plays a pirate using HubSpot’s CRM to expand her reach across the seven seas.

“As CEO of my own pirate enterprise, I chose HubSpot as our CRM platform,” Hahn says as she tours a busy office-like pirate ship. “Because it helps us treat customers like people, not conquests. Plus it enables my teams to work together seamlessly as we expand.”

Hahn’s comedic timing and stage presence helped highlight the many tools we provide to help businesses achieve their goals, but our approach to social media is what helped the campaign be a success.

Our first social post announcing the campaign was promoting Kathryn Hahn’s Fast company cover, we positioned her as our newest ambassador and let her be the hero of the story—not us to start,” said Hubspot’s Senior Social Strategy Manager Leslie Green. “The positioning of her success as our success leans into our humble voice and tone.”

When it came to Instagram, there was a particular feature on the app that played a key role in spreading our message on the platform.

“We utilized a collab post feature on Instagram which allowed this post to be delivered to both ours (and Fast Company’s) followers,” Green said. “The reach and engagement on this announcement was incredible for this reason. Across channels, we shared our 30 second spot to showcase how Kathryn was making waves as a disrupting Pirate CEO.”

In 2022 we kicked off our “Set Sail” campaign with award-winning actress and comedian Kathryn Hahn. In the campaign, Hahn plays a pirate using HubSpot’s CRM to expand her reach across the seven seas.

“As CEO of my own pirate enterprise, I chose HubSpot as our CRM platform,” Hahn says as she tours a busy office-like pirate ship. “Because it helps us treat customers like people, not conquests. Plus it enables my teams to work together seamlessly as we expand.”

Hahn’s comedic timing and stage presence helped highlight the many tools we provide to help businesses achieve their goals, but our approach to social media is what helped the campaign be a success.

Our first social post announcing the campaign was promoting Kathryn Hahn’s Fast company cover, we positioned her as our newest ambassador and let her be the hero of the story—not us to start,” said Hubspot’s Senior Social Strategy Manager Leslie Green. “The positioning of her success as our success leans into our humble voice and tone.”

When it came to Instagram, there was a particular feature on the app that played a key role in spreading our message on the platform.

“We utilized a collab post feature on Instagram which allowed this post to be delivered to both ours (and Fast Company’s) followers,” Green said. “The reach and engagement on this announcement was incredible for this reason. Across channels, we shared our 30 second spot to showcase how Kathryn was making waves as a disrupting Pirate CEO.”

When promoting the campaign on Twitter, Green said it was important to engage and interact to build intrigue.

“On Twitter, along with sharing campaign assets in clever & social-first ways, we made sure to highlight and retweet notable media mentions from publications like Entertainment Weekly to drum up excitement about this partnership and give our audience social proof,” Green said.&

She continued, “In order to encourage our audience to feel included in our fantastical founder’s journey and be inspired to share their own, we repurposed UGC to go with CTAs for the audience to share their own #HubSpotSuccessStory on Instagram and LinkedIn.”

2. Social Media: Under Armour’s “I Will What I Want” Campaign

Under Armour came up with the hashtag “I Will What I Want” to encourage powerful athletic women to achieve their dreams despite any opposition they might face. The hashtag, first used by American Ballet Theatre ballerina soloist Misty Copeland, blew up on Facebook after supermodel Gisele Bündchen used it in one of her Facebook posts. Many other female athletes have also used the hashtag.

The campaign spreads a positive message of female empowerment, while also highlighting Under Armour’s women apparel. The campaign reached five billion media impressions, increased Under Armour’s women’s sales by 28 percent, and pulled in an additional 42 percent of traffic to their website.

under armour's instagram campaign, an example of internet marketing

3. Email: JetBlue

Companies often use email marketing to re-engage past customers, but a “Where’d You Go? Want To Buy This?,” message can come across as aggressive, and you want to be careful with your wording to cultivate a long-term email subscriber.

This is why JetBlue’s one-year re-engagement email works so well — it uses humor to convey a sense of friendliness and fun, while simultaneously reminding an old email subscriber they might want to check out some of JetBlue’s new flight deals.

jetblue re-engagement email as an example of internet marketing

4. SEO: Moz’s case study for Pipedrive, a sales CRM

Using a content marketing strategy that included content creation, outreach, and guest posting, Pipedrive, a sales CRM, was able to rank #1 for a high-volume keyword — “sales management” (9,900 search volume). They were able to outrank many competitors and even US News and Wikipedia. They published their strategy on Moz.

Moz's case study for pipedrive as an example of internet marketing

5. SEO: Brian Dean’s YouTube strategy

Brian Dean, an SEO expert and the creator of BackLinko, uses SEO tactics to rank #1 on YouTube for keywords like “on page SEO” and “video SEO”. Initially, Dean admits his YouTube account struggled to get any views.

Employing SEO methods like keyword optimization has enabled Dean to rise to #1 on YouTube for search results related to his business. He published his full strategy on Backlinko.

brian dean's video, which ranks first on YouTube for 'on page SEO', as an example of internet marketing

6. Web Design: AccessAble

AccessAble, an information provider for people with disabilities in the UK and Ireland, hired Agency51 to implement an SEO migration strategy to move AccessAble from an old platform to a new one.

By applying 301 redirects to old URLS, transferring metadata, setting up Google webmaster tools, and creating a new sitemap, Agency 51 was able to successfully transfer AccessAble to a new platform while keeping their previous SEO power alive.

Additionally, they were able to boost visitor numbers by 21% year over year, and the site restructuring allowed AccessAble to rank higher than competitors. Their case study is available on SingleGrain.com.

AccessAble's website Image Source

More Internet Marketing Examples:

Whether you’re a seasoned marketer, or just starting out, there are plenty of tools available to help build your brand’s audience, including:

1. HubSpot

Ultimately, your internet marketing strategies will work best if you incorporate inbound marketing methodology. First and foremost, you want all your online content to add value to your customers”s lives. This is the only way you’ll attract quality leads and build deep relationships with your online community for the long-term.

2. Buzzsumo

We love Buzzsumo because it can help you analyze what content performs best for any topic or competitor. Buzzsumo can report important metrics such as social shares, backlinks, and which influencers are sharing certain pieces of content.

You can also find influencer reports that give insight if you’re looking for a micro influencer to promote your brand.

3. Canva

Canva makes designing infographics and materials for print, blogs, and social media simple, even if you don’t have much experience with graphic design. Its user interface is easy to navigate and includes thousands of customizable templates you can redesign to fit your brand’s aesthetic.

4. GTMetrix

This application tests your website’s performance, particularly its speed. If your website takes too long to load, you run the risk of deterring potential customers or clients from your brand. With GTMetrix, you can measure how long your website takes to load and what areas of performance need to be improved.

5. Ahrefs

Ahrefs is my favorite tool for finding the right keywords for optimizing my content. They offer tools for tracking keyword performance, analyzing your competitor’s keywords, web traffic, and more. One of my favorite features has been the “content gap” tool, which shows the keywords our competitors rank for that we don’t.

6. Buffer

Posting multiple pieces of content across several different platforms can be overwhelming. Fortunately, applications like Buffer allow you to draft and schedule posts across multiple social media channels, such as Facebook, Instagram, Twitter, and Pinterest.

Furthermore, Buffer also offers social media reporting and functionality monitoring so you can track how your content is performing.

7. Facebook Insights

When I was a journalist, Facebook Insights played a key role in tracking how my articles performed. With a Facebook Insights dashboard, you’ll be able track user behavior and post performance on your Facebook Business Page.

This tool also reports important metrics like page views and post reach for paid and organic posts. It even recommends competitor pages to monitor.

8. SocialRank

SocialRank is an online tool that helps you manage your followers on Twitter and Instagram. SocialRank offers a range of filters to better analyze your follower count. It can also search for new followers, get leads, and more.

9. Trello

As your business grows, so will its output and the projects it takes on. Therefore you’re going to need a tool like Trello that will help you manage it all.

With Trello, a project management tool, you can put all your team’s projects in one customizable space that can grow as your company grows. You can use Trello to conduct growth experiments, sales pipelines, and product feature road maps.

10. Crazy Egg

Crazy Egg is a website optimization software that offers A/B testing, heat mapping, and usability testing tools. We love its A/B testing tool because it allows you to test variations of every page on your website. All you have to do is copy one snippet of code to the pages you want to test.

You don’t need coding experience to use Crazy Egg, as the software is user friendly to marketers at all levels.

11. Google Keywords Planner

If you struggle with finding the best keywords for your website, Google Keywords Planner is an excellent tool for you.

By putting in one keyword, multiple keywords, or even your website address into Keyword Planner, Google will show a list of related keywords along with simple metrics.

These metrics will gauge the competition around each keyword and how many searches it gets on both a global and local search level.

Ultimately, your internet marketing strategies will work best if you incorporate inbound marketing methodology. First and foremost, you want all your online content to add value to your customers’ lives. This is the only way you’ll attract quality leads and build deep relationships with your online community for the long-term.

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Three Irish Small Business Ideas that Could Be US Hits

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The Ultimate Guide for Taking Full Control of Your Google Business Profile and NMX

The author’s views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

“Knitting the Islands”, by Miriam Ellis

A happy and lucky St. Patrick’s day to all my readers! I’ve seen it again and again that small and local businesses became successful due to a great inspiration and some little happenstance bit of luck that got them noticed. Today, I’d like to celebrate with you by offering a shamrock of three ideas I’ve seen taking off in my mother country of Ireland. You may not replicate the exact business model, but do take away the underlying concepts which I strongly believe could succeed in the US. I’ll also point out how you can help luck along with a little creative marketing. Share this article with your team for brainstorming new campaigns, or with anyone in your life who wishes they could start a small business

Finding the “grá”

Ever wondered how to say “I love you” in Irish? One way is “tá grá agam duit” (taw graw ah-gum duts/ditch). It’s not uncommon to hear Irish folk saying they have a “grá” for something when speaking English, and to me, the word not only conveys love but a kind of longing. When people have a “grá” for some really good bread, or a trip to the seaside, or a warm coat they saw in a shop window, it’s what we might call “consumer demand” in American marketing lingo. Pay attention right now, and you may be starting to notice people in the US and elsewhere expressing a special kind of “grá for a different life. Recently, such a thread stood out to me on Twitter, started by author and founder Dave Gerhardt.

screenshot of tweet in which author expresses fatigue with technology and states that he would like to build something local in his community.

Software, of course, isn’t going anywhere any time soon, and the more we see of the current state of AI chat, the less many analysts are convinced that it’s going to be a major disruptor at present, but what I observe in this tweet and the replies to it is that people are starting to get tired of the one-dimensional confines of too much screen time. Wanting a satisfying local life and community “IRL” is a great grá statement. Americans are deeply attached to our tech, but more and more, I’m running across peers talking about having an “analog life”, wishing their kids would become “luddites”, or wondering how an off-grid life would feel for their families. More simply put, many people would like to experience more satisfaction in what is right around them.

This dynamic is, in fact, tailor-made for small business entrepreneurs, so let’s look at these three aspirational concepts to see if you or your clients have got a “grá” tugging at you for any of them.

1. Be about life

Screenshot of a website selling rollout wildflower seed mats to replace lawns.

Within living memory, it was the mark of respectability to have your little weedless patch of green lawn. You constantly cut the grass to keep it under tight control. You yanked out every dandelion – or worse – poisoned your own nest with herbicides. Think things never change for the better? I hear you, but check out TheIrishGardener because now, instead of rolling out bundles of monocrop sod, the Irish are carpeting the outdoors with native wildflower matts. One dimension isn’t enough anymore – folk want flowers and bees and moths and butterflies and bugs and more of everything alive. Yard by yard, they are reinvigorating essential ecosystems. Clever wildflower seed sellers are now marketing their products like seed matts and seed bombs not just to homeowners but as wedding favors, holiday gifts, classroom projects, and more.

There’s been such a base trend in US marketing in which we try to sell things to our neighbors by scaring them. Our ads are full of guns, screaming, threats, panic, anxiety, and danger and it’s very weird contrasting this with the ads I listen to on Irish media which seem to be largely focused on green energy, eating nice things, and enjoying the arts.

Could your great small business reject fear-and-shock-based marketing and instead hinge on beauty and satisfaction in life? We do have that old adage of drawing more flies with honey than vinegar, and if you can align your business with the very strong yearning for life to be abundant, varied, diverse, interesting, healthy, and fun, I think you’re moving away from the old lifeless lawns to the new thriving garden.

2. Be about locality

Screenshot of a website featuring the harvesting of Irish seaweed.

There’s only one place you can get real Irish seaweed – from the coasts of the country, of course! WildIrishSeaWeeds.com is one of those rare businesses that has seen the potential in a gift of nature that many might pass by without noticing. Seaweed is practically a miracle – you can eat it, bathe in it, and use it as a very carbon-friendly fertilizer that elders have always sworn by. What was once mainly a snack remembered fondly by children is now becoming a serious green industry in Ireland, and not far from where I live, I see a Californian company testing whether they can latch onto a similar demand in the US.

What is overlooked where you live? Is it something that can only be gotten in your local area? Something people used to love but are forgetting about now? Maybe it’s a local food source that’s starting to disappear because no one is using it anymore, or maybe its a skilled craft like basketmaking in a local style, baking or brewing a regional speciality, knitting or sewing a heritage garment, compounding an old-time remedy. Maybe it’s reviving a tradition that used to anchor your community. Could your great small business idea simply be about reconnecting neighbors with what’s special about where you live…a place that may have started to have vanished in our collective consciousness because the screens are blocking the view?

3. Be about people’s simplest pleasures

Restaurateur growing potatoes on the balcony above his establishment.

Our SEO lives may be consumed with ChatGPT right now, or GA4, or what will happen next on or to Twitter, but Padraic Óg Gallagher is up on the balcony of his restaurant, growing real Irish potatoes for his Boxty House in Dublin. If you’ve never had the luck to eat boxty, it’s a delicious potato cake, beloved enough in Ireland to be the inspiration behind a restaurant that’s seen such success, it was able to open a second location. Boxty is not fancy. It’s something your mother would make you from leftovers, something treasured from childhood, the memory of which warms your very soul.

If we look again at Dave Gerhardt’s Twitter thread, he’s not longing for a yacht, nor a manion, nor a pot of gold. He just wants the simple pleasure you get from “building in your community.” Most of us can be plenty happy with just enough, and rather than creating a business idea around elite luxury, consider what you might offer that actually delivers human contentment to the most people. A basic kitchen good that isn’t made well any more? A handcrafted walking stick? A cozy bookshop, a guided tour for visitors, your grandmother’s pecan pie, a wooden toy, a cloth doll, a sturdy garden implement, a bayberry candle, a regional herbal tea?

The simpler and better quality your idea, the more of a welcome change it could be for customers increasingly expressing fatigue from low-quality, mass-produced, and very limited options. America’s Vermont Country Store has been outstandingly successful in helping people relocate fundamental merchandise they can’t find anymore. Study their approach.

Creative marketing of your small business idea

Creativity in an ancient illuminated manuscript

What can you do to catch the eye of your audience? You’ve probably guessed that I’m going to say that, no matter how small your local business, you’ve got to have a website and local business listings. 30 years ago, I would have said this about the telephone book, and however much we may long for more off-screen time, we’ve got to concede that the web makes it so easy to be found! So yes, publish the best website you can budget for, build out your Google Business Profile and other listings, and invest all you can in learning about digital reputation management. It will help you achieve your goals.

That being said, the room there is beyond the web for creative marketing could fill all the pages of the Book of Kells. If you’re starting out quite small, try these low-tech approaches to getting the word out about your new business idea in your community:

  • Ask an established business owner to host you as a pop-up shop inside their store, perhaps for tourist season or the holidays.

  • If you produce enough volume, meet with local shop owners to discover whether your product could win a permanent place on their shelves.

  • Approach local reporters with the most succinct, newsworthy angle of your business to seek press.

  • Real-world community message boards still exist in some towns. Use them.

  • Put a sign outside your house or in the window of your apartment. No room? Ask local officials for permission to put a sign in a vacant lot or on a street corner where you’ve seen other signage posted. Be ready to sell them on how your idea benefits the community.

  • Research local regulations regarding hanging fliers around town.

  • Research whether there is an opportunity for you to be included in existing print catalogs. 90 million Americans purchase something from a catalog annually, and even as the Internet has become so established in our lives, catalog shopping has continued to trend upwards.

  • Found or join a local business organization for brainstorming, networking and cross-selling.

  • Coordinate with other micro-business entrepreneurs to host a shared party in a local park, acquainting your community with your presence and offerings.

  • Sponsor local teams, events, and people and be cited for it both on and offline.

  • If your community still has a local radio station, try to get on it, either with an ad or as a guest, to reach 82.5% of US adults.

  • If you live in an area favored by tourists, contact the local visitors’ center to see how to get listed in their publications.

  • Advertise in the mailers and bulletins of local houses of worship and schools.

  • If what you produce relates to any type of food, music, art, cultural, or local festival, participate in it.

Irish stamp featuring a native wren bird.

I’m closing today with this famous Irish proverb, because it seems right for this moment in America, where the myth of endless growth and the dangers of an unchecked appetite for luxury have done no favors to the economy or environment our whole people must live in. The Irish phrase, Cé gur beag díol, caithfidh sé a sholáthar,” has traditionally been used to remind us that even the small wren has to work hard to provide for itself – a scenario every small business owner and local business marketer will easily relate to.

But I’m starting to see a double-meaning in this phrase, and new business trends in Ireland are helping me to see it: a more sustainable way to found a venture may be in asking not how much you want, but how little you actually need to be satisfied. SEOs everywhere already know it’s a best practice to get clients to define what success looks like before a project begins so that all parties can see when a goal has been attained. For most small business owners not seeking to become big business owners, achievement will simply mean something along the lines of being able to pay themselves and their staff enough to have a modest, good life. To me, this recognition matters right now, because most customers are in search of the same thing – having just enough.

Whether it’s through thrifting in Ireland or thrifting in America, re-storing in Drogheda or re-storing in Simi Valley, eating local and organic at Moyleabbey Farm in Kildare or at Waxwing Farm in Washington, or preserving traditional crafts that last on that side of the water or on this, tandem trends are indicative of a search for a simpler, better life. 57% of Americans say they shop small to keep money local, and there is no overstating how much both nearby economics and the global climate benefit from this approach. If you’ve decided 2023 is the year to lean into the new/old ways by starting or marketing small businesses, I’d say the luck may be on your side!



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MARKETING

A Comprehensive Guide to LinkedIn Sponsored Updates

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A Comprehensive Guide to LinkedIn Sponsored Updates

Although often underrated or reduced to a “networking platform,” LinkedIn has the potential to help you drive traffic to your website, increase brand awareness, and boost your revenue. How? Through LinkedIn sponsored updates or ads.

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Salesforce, Google partner on local commerce

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Salesforce, Google partner on local commerce

Salesforce has announced an integration between Salesforce Commerce Cloud and Google Merchant Center to help merchants highlight the availability of products in stores. The move builds on Salesforce data that suggests both the widespread use of online search in advance of brick and mortar store visits, and an increased likelihood of shopping trips when consumers can see that a store has an item in stock.

Using this new integration, merchants using Commerce Cloud will be able to turn local inventory data into local product listings on Google Search and Google Maps and in the Shopping tab.

Why we care. The distinction between digital and real-world commerce continues to collapse. Those online shopping behaviors that exploded during the pandemic will be with us for the foreseeable future, but it doesn’t mean store visits are a thing of the past.

Rather, consumers are looking for seamless connections between an online product discovery experience and in-person purchases. This integration seeks to support that aim at a granular local level.

The Salesforce data that supports the move can be found here.

Embedding commerce in discovery. The integration also braids together online discovery and the commerce experience. Just as many merchants now seek to provide a frictionless transition from finding a product online to making a digital purchase, this sees the opportunity to link discovery with in-person shopping.

This move pairs with the recent announcement of Salesforce’s Einstein GPT for Commerce that combines proprietary and generative AI models with real-time data such as customer demographic data and shopping history, to automate and tailor shopper recommendations in Commerce Cloud.

Dig deeper: A roundup of the latest AI-powered marketing technology releases


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About the author

Kim Davis

Kim Davis is the Editorial Director of MarTech. Born in London, but a New Yorker for over two decades, Kim started covering enterprise software ten years ago. His experience encompasses SaaS for the enterprise, digital- ad data-driven urban planning, and applications of SaaS, digital technology, and data in the marketing space.

He first wrote about marketing technology as editor of Haymarket’s The Hub, a dedicated marketing tech website, which subsequently became a channel on the established direct marketing brand DMN. Kim joined DMN proper in 2016, as a senior editor, becoming Executive Editor, then Editor-in-Chief a position he held until January 2020.

Prior to working in tech journalism, Kim was Associate Editor at a New York Times hyper-local news site, The Local: East Village, and has previously worked as an editor of an academic publication, and as a music journalist. He has written hundreds of New York restaurant reviews for a personal blog, and has been an occasional guest contributor to Eater.

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