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Business Losing Google Maps & Local Reviews Again

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Business Losing Google Maps & Local Reviews Again

It seems like there is another set of reviews going missing or being removed by Google in the Google Maps and local listings. Joy Hawkins noticed an increase in complaints from businesses over the past week but Mike Blumenthal thinks it is more intentional over the last few months.

Just as a reminder, we notice this starting back in March 2022 again, where reviews were dropping out of the Google local listings. It has happened in 2019 and 2021 as well.

Mike said he has seen an uptick in complaints in the forums from businesses about reviews being removed or going missing – he shared this chart – because charts make it easier to understand. He said he noticed that the uptick actually started in February with these complaints.

click for full size

Joy said on Twitter “I’m hearing tons of reports of businesses losing reviews in the last week that were published before but then got removed recently.” There are a number of complaints in the Local Search Forums recently, here they are:

In short my client tells me 10+ have gone missing Since February 2022. After a while he started having his clients send screenshots because they would tell them they left reviews but they wouldn’t show. I have proof of 3 but client is insisting it’s many many more.

It seems they tend to be filtering “new” reviewers and “1 and done” reviewers. Similar to Yelp.
Perhaps if these people continue to leave reviews elsewhere and build up their profile, they may get unfiltered?

I know when I see “1 review” on a profile, I question it as legit, so perhaps that is part of Google’s filter?

It’s not 100%, but a high percentage.

Joy added in the forums:

Not only has the filter got stricter, but they also have been doing waves of takedowns lately so I’m hearing tons of reports of businesses losing reviews in the last week that were published before but then got removed recently.

One thing to try is instead of sending customers a link to review you with, tell them to search for you on Google and leave a review. That *might* help – it’s worth testing.

I’ll go escalate your thread on the Google forum now.

Are you noticing fewer reviews or missing reviews for you local listings in Google?

Forum discussion at Local Search Forums.



Source: www.seroundtable.com

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Google Hanukkah Decorations Are Live For 2023

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Google Hanukkah 2023

Hanukkah (aka Chanukah) starts this coming Thursday night, December 7th. Google has added its Hanukkah decorations to the Google Search results interface to celebrate. Google does this every year and I expect to see the same rollout in the coming weeks for Christmas and Kawanzaa but for now, since Chanukah is in the coming days, we have the Hanukkah decorations live at Google Search.

Here is a screenshot of the Chanukah decorations as they look like on the mobile search results.

Google Hanukkah Decorations 2023

You can see it yourself by searching on Google for [chanukah], [hanukkah], but not yet [חֲנוּכָּה‎] or other spelling variations yet but it should soon. It looks better on mobile than it does on desktop results.

To see the past, the 2023 decorations, 2021 decorations, 2020 Chanukah decorations, 2019 Google holiday decorations, the 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010 and so on.

Happy Chanukah, everyone!

Forum discussion at X.

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Google Pay Accepted Icons In Google Search Results

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Woman Checking Out Store Google Logo

Google seems to be testing a Google Pay Accepted label or icon in the Google search results. This label has the super G logo followed by the words “Pay accepted” words next to search result snippets that support Google Pay and notate such in their structured data.

This was first spotted by Khushal Bherwani who shared some screenshots of this on X – here is one:

G Pay Accepted Google Search

Here are some more screenshots:

Brodie Clark also posted some screenshots after on X:

Google Pay Accepted Google Search

I tried to replicate this but I came up short.

This is not the first time Google had similar icons like this in its search results.

Forum discussion at X.



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Google Discover Showing Older Content Since Follow Feature Arrived

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Dog Astronut Google Logo

Typically, Google Discover shows content that is less than a day old, but it can show content that is weeks, months, or even years old. However, typically, Google will show more recent content in the Discover feed. Well, that may have changed with the new Google follow feature.

Glenn Gabe, who is a very active Google Discover user, noticed that since the Follow feature rolled out, he has been seeing content that is weeks and months old way more often than before the follow feature rolled out. Glenn wrote on X that “this could also be playing a role. i.e. Google isn’t providing as much recent content, but instead, focusing on providing targeted content based on the topics you are following.”

It makes sense that if you follow a specific topic and if Google Discover only shows the most authoritative types of content, it might be hard for Google to find new content on that topic. So it does make sense that Google may show older content more often for that specific topic you follow.

Here are screenshots Glenn shared:

Google Discover Old Stories Follow

Google Discover Old Stories Follow2

Have you noticed this in your Discover feed?

Forum discussion at X.



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