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Google Launches New Business Calls API For Google Business Profiles

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Google Launches New Business Calls API For Google Business Profiles

Google has launched a new API to retrieve call history data from your Google Business Profiles, you know, when people click call this business from Google Search and Google Maps. They named it the “My Business Business Calls API” – shouldn’t it be named the “Google Business Profiles Business Calls API” instead?

In any event, this API basically gives you a programatic way to access the call history data in your Google Business Profile. There is a web view for this in the Google Business Profile manager under the “calls” tab. Now there is an API available over here.

I spotted this via Damian Rollison when he notified me of this on Twitter. He said “This week Google launched the somewhat redundantly named My Business Business Calls API, allowing platforms to incorporate Call History data into their reporting. In v1, you can turn CH on or off & retrieve answered & missed call counts.”

It is pretty straight forward and if you get a lot of call data, it might be useful to tap this data into your CRM or other software applications.

As you know, Google has been shutting down the old Google My Business API and replacing it with new smaller APIs, so you will see a lot of new APIs around Google Business Profiles coming out. Some are not really new but replaced. You can see the list on the side bar over here that include:

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  • Account Management API
  • Business Calls API
  • Lodging API
  • Place Actions API
  • Notifications API
  • Verifications API
  • Business Information API
  • Q&A API
  • and more…

Forum discussion at Twitter.




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Google Won’t Change The 301 Signals For Ranking & SEO

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Google Tracks

Gary Illyes from Google said on stage at the SERP conference last week that there is no way that Google would change how the 301 redirect signal works for SEO or search rankings. Gary added that it’s a very reliable signal.

Nikola Minkov quoted Gary Illyes as saying, “It is a very reliable signal, and there is no way we could change that signal,” when asked if a 301 redirect not working is a myth. Honestly, I am not sure the context of this question, as it is not clear from the post on X, but here it is:

We’ve covered 301 redirects here countless times – but I never saw a myth that Google does not use 301 redirects as a signal for canonicalization or for passing signals from an old URL to the redirected URL.

Forum discussion at X.

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Note: This was pre-written and scheduled to be posted today, I am currently offline for Passover.



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Google Again Says Ignore Link Spam Especially To 404 Pages

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Google Robot Blindfolds

I am not sure how many times Google has said that you do not need to disavow spammy links, that you can ignore link spam attacks and that links pointing to pages that 404/410 are links that do not count – but John Mueller from Google said it again.

In a thread on X, John Mueller from Google wrote, “if the links are going to URLs that 404 on your site, they’re already dropped.” “They do nothing,” he added, “If there’s no indexable destination URL, there’s no link.”

John then added, “I’d generally ignore link-spam, and definitely ignore link-spam to 404s.”

Asking if it would hurt to disavow, after responding with the messages above, John wrote:

It will do absolutely nothing. I would take the time to rework a holistic & forward-looking strategy for the site overall instead of working on incremental tweaks (other tweaks might do something, but you probably need real change, not tweaks).

Earlier this year we had tons of SEOs notice spammy links to 404 error pages, John said ignore them. In 2021, Google said links to 404 pages do not count, Google also said that in 2012 and many other times.

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Plus, outside of links to 404 pages, Google has said to ignore spammy links, time and time again – even the toxic links – ignore them. The messaging around this changed in 2016 when Penguin 4.0 was released and Google began devaluing links over demoting them.

Here are those new posts in context:

And in general, Google says it ignores spammy links, so you should too (not new) but this post from John Mueller is:

And then also on Mastodon wrote about a similar situation, “Google has 2 decades of practice of ignoring spammy links. There’s no need to do anything for those links.”

Forum discussion at X.

Note: This was pre-written and scheduled to be posted today, I am currently offline for Passover.

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Google Needs Very Few Links To Rank Pages; Links Are Less Important

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Gary Illyes Serp Conf

Gary Illyes from Google spoke at the SERP Conf on Friday and he said what he said numerous times before, that Google values links a lot less today than it did in the past. He added that Google Search “needs very few links to rank pages.”

Gary reportedly said, “We need very few links to rank pages… Over the years we’ve made links less important.”

I am quoting Patrick Stox who is quoting what he heard Gary say on stage at the event. Here is Patrick’s post where Gary did a rare reply:

Gary said this a year ago, also in 2022 and other times as well. We previously covered that Google said links would likely become even less important in the future. And even Matt Cutts, the former Googler, said something similar about eight years ago and the truth is, links are weighted a lot less than it was eight years ago and that trend continues. A couple of years ago, Google said links are not the most important Google search ranking factor.

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Of course, many SEOs think Google lies about this.

Judith Lewis interviewed Gary Illyes at the SERP Conf this past Friday.

Forum discussion at X and image credit to @n_minkov.



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