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Consumer Usage Of Social Media Platforms Is Shifting (Again)

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Consumer Usage Of Social Media Platforms Is Shifting (Again)

According to a new Consumer Pulse survey from Sprout Social, usage of social media platforms is shifting again – in ways that will significantly impact brands.

According to the new data, Instagram (65%) has just passed Facebook (64%) as the No. 1 platform among the 2,059 consumers surveyed.

It’s worth noting that the participants of this survey included 1,009 US consumers and 1,050 UK consumers who have at least one social media account and follow at least five brands on social media.

So, this isn’t a global sample. And since the US population (335 million) is almost five times larger than the UK population (68 million), the survey isn’t a representative sample of either country. Plus, focusing on consumers who follow at least five brands on social media skews the results, too.

Nevertheless, when it’s broken down by age group, there are significant differences in usage that marketers will want to analyze and consider using in their social media campaigns.

For example, 519 participants were classified as Gen Z (18-24), 757 were Millennials (25-40), 502 respondents were Gen X (41-56 years old), and 281 were Baby Boomers (57-75 years old).

The consumer survey was conducted online by Cint on behalf of Sprout Social from May 17-27, 2024.

Usage Of Social Media Platforms By Age Group

Segmenting by age shows:

  • Gen Z uses Instagram most frequently, followed by TikTok, Snapchat, and Facebook.
  • Millennials use Instagram most frequently, followed by Facebook, TikTok, and YouTube.
  • Gen X uses Facebook most frequently, followed by Instagram, YouTube, and TikTok.
  • Baby Boomers use Facebook most frequently, followed by YouTube, Instagram, and X (formerly Twitter).

It’s also worth noting that 45% of the consumers surveyed have taken a “social media detox” in the past six months, and 51% plan to in the next six months.

So, it appears that a significant percentage of the “consumers” who follow at least five brands on social media need to take temporary breaks from “consuming” for a variety of reasons, including mental health, feeling overwhelmed, or wanting to reflect on their social media usage.

The Sprout Social Q2 2024 Consumer Pulse survey also found:

  • Gen Z has been most engaged with Instagram Reels (83%), Instagram Stories (81%), and TikTok posts (78%) over the last six months. Despite TikTok’s uncertain future in the US, this segment says it will be most engaged with TikTok posts (75.5%), Instagram Reels (74%), and Instagram Stories (74%) over the next six months.
  • Millennials have been most engaged with Instagram Reels (77%), Instagram Stories (77%), and TikTok posts (68%) in the last six months. This segment says they’ll be most engaged with Instagram Stories (75%), Instagram Stories (73%), and TikTok posts (66%) over the next six months.
  • Gen X has been most engaged with Facebook videos (67%), Instagram Reels (59%), and Instagram Stories (59%) over the last six months. This segment says it will be most engaged with Facebook videos (59%), Instagram Stories (60%), and Instagram Reels (59%) over the next six months.
  • Baby Boomers have been most engaged with Facebook videos (61%), Facebook Live (41%), Instagram Reels (41%, and Instagram Stories (41%) over the last six months. This segment says they’ll be most engaged with Facebook video (67%), Facebook Live (47%), Instagram Reels (46%), and Instagram Stories (42%) over the next six months.

With YouTube Shorts now averaging over 70 billion daily views, it may seem odd that this video format didn’t appear in the survey findings above.

But, as we reported, the platform’s recommendation algorithm shows videos that align with that specific user’s watching history and preferences.

In contrast, Sprout Social defines engagement as any interaction between a brand and its target audience on social media. This includes actions that show how actively involved an audience is with a brand’s content, such as clicking on links, sharing content, or commenting.

So, the skew in the sample combined with different key performance indicators (KPIs) explains this apparent discrepancy.

The Formats Of Brand Content That Consumers Find Most Entertaining

According to the Sprout Social Q2 2024 Consumer Pulse survey, they are:

  • “Edutainment,” which educates consumers about a product or service in a fun way (65.5%).
  • Posts using memes (40%).
  • Serialized content (38%).
  • One-off video skits (38%).
  • Interactive content like polls and stickers (34%).

And despite what marketers may have heard about the popularity of “lo-fi content” that’s intentionally rough, unpolished, and authentic, the survey found that most consumers say that production value does impact whether they engage with a brand’s content.

Many consumers surveyed agree that artificial intelligence (AI) is contributing to the already incredible saturation of content on social media and will exacerbate the challenges of misinformation going forward.

AI-Generated Content Should Be Disclosed

In addition, most consumers surveyed agree that AI-generated social content needs to be disclosed – but they’re somewhat split on who bears the responsibility for doing that.

Despite previous data showing that AI-generated content can be eye-catching or entertaining, the new data finds that it may negatively impact consumer buying decisions.

Consumers are closely split on believing brands (33%) or social networks (29%) are responsible for disclosing when AI generates social content. Only 6% think AI-generated content doesn’t have to be disclosed.

And 46% of consumers are less likely to buy from a brand that posts AI-generated content on social, while 31% are neither more nor less likely.

Plus, the new survey of 2,059 consumers in the US and UK found:

  • 83% of consumer agree that AI-generated content will make their social feeds more saturated than they already are.
  • 80% agree that AI-generated content will add to misinformation on social media.

Consumers Most Likely To Unfollow Brands

Finally, the Sprout Social Q2 2024 Consumer Pulse survey found that 43% of consumers are most likely to unfollow brands for having an unoriginal content strategy (i.e., their content has become repetitive or unoriginal).

And 42% of consumers are most likely to unfollow brands for collaborating with the “wrong” influencer (i.e., “they partner with influencers that don’t align with my values”).

While posting frequency isn’t a significant deal-breaker, it’s worth noting that younger consumers are more likely to unfollow influencers for posting too little (17% Gen Z vs. 10.5% all consumers). In comparison, older consumers are more put off by posting too much (24% Baby Boomers, 21% Gen X, 16% Millennials, and 14% Gen Z).

This trend holds true for unfollowing brands as well.

The Alternatives To Using Demographics For Targeting

Many marketers believe that a person’s age tells us where they fall in the life span and indicates what social roles and responsibilities they may have. Which generation they belong to may also tell us what events in history influenced their social thinking.

However, marketers should also read “How Pew Research Center will report on generations moving forward.”

It notes:

“A typical generation spans 15 to 18 years. As many critics of generational research point out, there is great diversity of thought, experience, and behavior within generations.”

What are the alternatives to using demographic groups for targeting?

Well, that’s a good topic for another column on another day. But let’s just say that there are more options than you can shake a stick at.

Disclaimer: All statistics above are from a gated Sprout Social report, unless otherwise indicated by a link.

More resources: 


Featured Image: Gorodenkoff/Shutterstock

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Screaming Frog SEO Spider Version 20.0: AI-Powered Features

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What’s New with Screaming Frog SEO Spider 20.0?

For SEO experts, our toolkit is crucial. It’s how we make sure we can quickly and effectively assess how well our websites are performing. Using the best tools can put you way ahead of other SEOs. One example (and one tool I’ve personally been using for years) is Screaming FrogIt’s a powerful, straightforward, and insightful website crawler tool that’s indispensable for finding technical issues on your website.

And the good news is that it keeps getting better. Screaming Frog just released its 20th major version of the software, which includes new features based on feedback from SEO professionals.

Here are the main updates:

  1. Custom JavaScript Snippets
  2. Mobile Usability
  3. N-Grams Analysis
  4. Aggregated Anchor Text
  5. Carbon Footprint & Rating

Custom JavaScript Snippets

One of the standout features in this release is the ability to execute custom JavaScript snippets during a crawl. This functionality expands the horizons for data manipulation and API communication, offering unprecedented flexibility.

Use Cases:

  • Data Extraction and Manipulation: Gather specific data points or modify the DOM to suit your needs.
  • API Communication: Integrate with APIs like OpenAI’s ChatGPT from within the SEO Spider.

Setting Up Custom JS Snippets:

  • Navigate to `Config > Custom > Custom JavaScript`.
  • Click ‘Add’ to create a new snippet or ‘Add from Library’ to select from preset snippets.

setting up custom JS snippets screamingfrog 20setting up custom JS snippets screamingfrog 20

  • Ensure JavaScript rendering mode is set via `Config > Spider > Rendering`.

Crawl with ChatGPT:

  • Leverage the `(ChatGPT) Template` snippet, add your OpenAI API key and tailor the prompt to your needs.
  • Follow our tutorial on ‘How To Crawl With ChatGPT’ for more detailed guidance.

Sharing Your Snippets:

  • Export/import snippet libraries as JSON files to share with colleagues.
  • Remember to remove sensitive data such as API keys before sharing.

Introducing Custom JavaScript Snippets to Screaming Frog SEO Spider version 20.0 significantly enhances the tool’s flexibility and power. Whether you’re generating dynamic content, interacting with external APIs, or conducting complex page manipulations, these snippets open a world of possibilities. 

Mobile Usability

In today’s mobile-first world, ensuring a seamless mobile user experience is imperative. Version 20.0 introduces extensive mobile usability audits through Lighthouse integration. 

With an ever-increasing number of users accessing websites via mobile devices, ensuring a seamless mobile experience is crucial. Google’s mobile-first indexing highlights the importance of mobile usability, which directly impacts your site’s rankings and user experience.

 Mobile Usability Features:

  • New Mobile Tab: This tab includes filters for regular mobile usability issues such as viewport settings, tap target sizes, content sizing, and more.
  • Granular Issue Details: Detailed data on mobile usability issues can be explored in the ‘Lighthouse Details’ tab.
  • Bulk Export Capability: Export comprehensive mobile usability reports via `Reports > Mobile`.

Setup:

  • Connect to the PSI API through `Config > API Access > PSI` or run Lighthouse locally.

Example Use Cases:

  • Identify pages where content does not fit within the viewport.
  • Flag and correct small tap targets and illegible font sizes.

mobile usability analysis on screamingfrog 20mobile usability analysis on screamingfrog 20

With these new features, Screaming Frog SEO Spider version 20.0 streamlines the process of auditing mobile usability, making it more efficient and comprehensive. By integrating with Google Lighthouse, both via the PSI API and local runs, the tool provides extensive insights into the mobile performance of your website. Addressing these issues not only enhances user experience but also improves your site’s SEO performance.

N-grams Analysis

N-grams analysis is a powerful new feature that allows users to analyze phrase frequency across web pages. This can greatly enhance on-page SEO efforts and internal linking strategies.

Setting Up N-grams:

  • Activate HTML storage by enabling ‘Store HTML’ or ‘Store Rendered HTML’ under `Config > Spider > Extraction`.
  • View the N-grams in the lower N-grams tab.

n-grams analysis on screamingfrog 20n-grams analysis on screamingfrog 20

Example Use Cases:

  • Improving Keyword Usage: Adjust content based on the frequency of targeted N-grams.
  • Optimizing Internal Links: Use N-grams to identify unlinked keywords and create new internal links.

Internal Linking Opportunities:

The N-grams feature provides a nuanced method for discovering internal linking opportunities, which can significantly enhance your SEO strategy and site navigation.

The introduction of N-grams analysis in Screaming Frog SEO Spider version 20 provides a tool for deep content analysis and optimization. By understanding the frequency and distribution of phrases within your content, you can significantly improve your on-page SEO and internal linking strategies.

Aggregated Anchor Text

Effective anchor text management is essential for internal linking and overall SEO performance. The aggregated anchor text feature in version 20.0 provides clear insights into how anchor texts are used across your site.

Using Aggregated Anchor Text:

  • Navigate to the ‘Inlinks’ or ‘Outlinks’ tab.
  • Utilize the new ‘Anchors’ filters to see aggregated views of anchor text usage.

aggregated anchor text report on screamingfrog 20aggregated anchor text report on screamingfrog 20

Practical Benefits:

  • Anchor Text Diversity: Ensure a natural distribution of anchor texts to avoid over-optimization.
  • Descriptive Linking: Replace generic texts like “click here” with keyword-rich alternatives.

The aggregated anchor text feature provides powerful insights into your internal link structure and optimization opportunities. This feature is essential if you are looking to enhance your site’s internal linking strategy for better keyword relevance, user experience, and search engine performance.

Aligning with digital sustainability trends, Screaming Frog SEO Spider version 20.0 includes features to measure and optimize your website’s carbon footprint.

Key Features:

  • Automatic CO2 Calculation: The SEO Spider now calculates carbon emissions for each page using the CO2.js library.
  • Carbon Rating: Each URL receives a rating based on its emissions, derived from the Sustainable Web Design Model.
  • High Carbon Rating Identification: Pages with high emissions are flagged in the ‘Validation’ tab.

Practical Applications:

  • Resource Optimization: Identify and optimize high-emission resources.
  • Sustainable Practices: Implement changes such as compressing images, reducing script sizes, and using green hosting solutions.

The integration of carbon footprint calculations in Screaming Frog SEO Spider signifies a growing recognition of digital sustainability. As more businesses adopt these practices, we can collectively reduce the environmental impact of the web while driving performance and user satisfaction.

Other Updates

In addition to major features, version 20.0 includes numerous smaller updates and bug fixes that enhance functionality and user experience.

Rich Result Validation Enhancements:

  • Split Google Rich Result validation errors from Schema.org.
  • New filters and columns provide detailed insights into rich result triggers and errors.

Enhanced File Types and Filters:

  • Internal and external filters include new file types such as Media, Fonts, and XML.

Website Archiving:

  • A new option to archive entire websites during a crawl is available under `Config > Spider > Rendering > JS`.

Viewport and Screenshot Configuration:

  • Customize viewport and screenshot sizes to fit different audit needs.

API Auto Connect:

  • Automatically connect APIs on start, making the setup process more seamless.

Resource Over 15MB Filter:

  • A new validation filter flags resources over 15MB, which is crucial for performance optimization.

Page Text Export:

  • Export all visible page text through the new `Bulk Export > Web > All Page Text` option.

Lighthouse Details Tab:

  • The ‘PageSpeed Details’ tab has been renamed ‘Lighthouse Details’ to reflect its expanded role.

HTML Content Type Configuration:

  • An ‘Assume Pages are HTML’ option helps accurately classify pages without explicit content types.

Bug Fixes and Performance Improvements:

  • Numerous small updates and fixes enhance stability and reliability. 

Screaming Frog SEO Spider version 20.0 is a comprehensive update packed with innovative features and enhancements that cater to the evolving needs of SEO professionals like us. From advanced data extraction capabilities with Custom JavaScript Snippets to environmental sustainability with Carbon Footprint and Rating, this release sets a new benchmark in SEO auditing tools.

Key Takeaway

Add this to your toolbox, or update to version 20 to explore the rich array of new features from Screaming Frog to optimize your website’s SEO, usability, and sustainability. It’s a no-fuss tool with tons of features that will help you stay ahead of your competitors, and ensure your websites perform optimally in terms of user experience and search engine visibility.

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Google Simplifies Adding Shipping & Return Policies For Online Stores

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woman online shopper affixes a barcode sticker to a cardboard box, marking it for return and refund

Google introduces Search Console feature for online stores to easily manage shipping and return policies.

  • Google now allows online stores to manage shipping and return policies via Search Console.
  • This simplifies providing vital information to customers.
  • The feature can potentially boost sales for retailers.

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Google’s Now Translating SERPs Into More Languages

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Google's Now Translating SERPs Into More Languages

Google updated their documentation to reflect that it added eight new languages to its translated results feature, broadening the reach of publishers to an increasingly global scale, with automatic  translations to a site visitor’s native language.

Google Translated Results

Translated Results is a Google Search feature that will automatically translate the title link and meta description into the local language of a user, making a website published in one language available to a searcher in another language. If the searcher clicks on the link of a translated result the web page itself will also be automatically translated.

According to Google’s documentation for this feature:

“Google doesn’t host any translated pages. Opening a page through a translated result is no different than opening the original search result through Google Translate or using Chrome in-browser translation. This means that JavaScript on the page is usually supported, as well as embedded images and other page features.”

This feature benefits publishers because it makes their website available to a larger audience.

Search Feature Available In More Languages

Google’s documentation for this feature was updated to reflect that it is now available in eight more languages.

Users who speak the following languages will now have automatic access to a broader range of websites.

List Of Added Languages

  • Arabic
  • Gujarati
  • Korean
  • Persian
  • Thai
  • Turkish
  • Urdu
  • Vietnamese

Why Did It Take So Long?

It seems odd that Google didn’t already translate results into so many major languages like Turkish, Arabic or Korean. So I asked international SEO expert Christopher Shin (LinkedIn profile) about why it might have taken so long for Google to do this in the Korean language.

Christopher shared:

Google was always facing difficulties in the South Korean market as a search engine, and that has to do mainly with Naver and Kakao, formerly known as Daum.

But the whole paradigm shift to Google began when more and more students that went abroad to where Google is the dominant search engine came back to South Korea. When more and more students, travelers abroad etc., returned to Korea, they started to realize the strengths and weaknesses of the local search portals and the information capabilities these local portals provided. Laterally, more and more businesses in South Korea like Samsung, Hyundai etc., started to also shift marketing and sales to global markets, so the importance of Google as a tool for companies was also becoming more important with the domestic population.

Naver is still the dominant search portal, but not to retrieve answers to specific queries, rather for the purpose of shopping, reviews etc.

So I believe that market prioritization may be a big part as to the delayed introduction of Translated Google Search Results. And in terms of numbers, Korea is smaller with only roughly 52M nationwide and continues to decline due to poor birth rates.

Another big factor as I see it, has to do with the complexity of the Korean language which would make it more challenging to build out a translation tool that only replicates a simple English version. We use the modern Korean Hangeul but also the country uses Hanja, which are words from the Chinese origin. I used to have my team use Google Translate until all of them complained that Naver’s Papago does a better job, but with the introduction of ChatGPT, the competitiveness offered by Google was slim.”

Takeaway

It’s not an understatement to say that 2024 has not been a good year for publishers, from the introduction of AI Overviews to the 2024 Core Algorithm Update, and missing image thumbnails on recipe blogger sites, there hasn’t been much good news coming out of Google. But this news is different because it creates the opportunity for publisher content to be shown in even more languages than ever.

Read the updated documentation here:

Translated results in Google Search

Featured Image by Shutterstock/baranq

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