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How Google Blends Search, Social, Local, Shopping, AI, And Ads

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How Google Blends Search, Social, Local, Shopping, AI, And Ads

Google’s continued evolution of Search and Discover with new features demonstrates its commitment to adapting to shifting consumer needs, interests, and trends.

By improving its search results with a personalized feed, social posts, discussions, stories, and generative AI, Google creates new opportunities for marketers and advertisers to reach target audiences.

This article will explore Google’s growing integration of engaging social and conversational features into Search and the Discover feed.

Mobile Users Want More Social Features

Why would Google begin to integrate social media features into its search results?

We know Google maintains its position as the most used search engine globally.

Screenshot from Statcounter, December 2023search engine market share november 2023

Amongst the top search engines, it also leads with the most engaged users.

google baidu yandex bing duckduckgo traffic engagement december 2023Screenshot from Similarweb, January 2024google baidu yandex bing duckduckgo traffic engagement december 2023

One thing to note from the above data: over half (59%) of Google.com visitors were on mobile devices.

This is not surprising, considering that the number of people who access the internet is increasing on mobile phones, connected television, and smart home devices.

desktop browser usage decreasingScreenshot from DataReportal, December 2023desktop browser usage decreasing

As for the types of apps and websites people visit, social networks outrank search engines.

How Google Blends Search, Social, Local, Shopping, AI, And AdsScreenshot from DataReportal, December 2023How Google Blends Search, Social, Local, Shopping, AI, And Ads

If you compare the engagement data for Google search to the top social media platforms, you’ll find that social networks keep visitors more engaged. Social networks also offer more ad formats for advertisers to utilize for brand marketing.

google youtube facebook instagram tiktok traffic engagement december 2023Screenshot from Similarweb, January 2024google youtube facebook instagram tiktok traffic engagement december 2023

In addition to the growing demand for social features, there is also an increasing interest in AI-powered search, according to a survey of 2,205 adults in the United States.

ai-powered search interestScreenshot from Statista, January 2024ai-powered search interest

 

Google has already expressed its plans to experiment with ads in its Search Generative Experience (SGE), something that Bing has already incorporated into its AI copilot for search.

bing generative ai search adsScreenshot from Bing, January 2024bing generative ai search ads

Hence, it should be no surprise that Google is adding or experimenting with more social and generative AI features for search, making it easier for users to tap into more sources for research and to make purchasing decisions.

It should also make it easier for Google to capture engagement information from users for first-party advertising data after third-party cookies are depreciated.

The following are examples of the newest features in Google Search and Discover. Some features are only available in some locations and for mobile users with an Android smartphone or the Google app for iOS.

Mobile examples shown below are from the Google iPhone app using a Google account in the U.S. with access to the latest experiments in Search Labs.

A Personalized Google Discover Feed

When you open the Google app, below the search bar, you’ll find your personalized Google Discover feed. It includes many of the features you would expect to see on other social newsfeeds, including recent headlines, videos, trending topics, and information about topics users follow.

While scrolling through the feed to catch up on the latest headlines, users will find ads from Discovery campaigns, which will soon be under the Demand Gen for Google advertisers.

google discover feed discovery campaigns demand gen adsScreenshot from Google, January 2024google discover feed discovery campaigns demand gen ads

Web Stories With Ads

While top social networks like Facebook, Instagram, and TikTok place stories above the newsfeed, Google integrates web stories throughout the Discover feed.

Google’s version of stories will continue to play new, related stories, much like Instagram and other social networks do, keeping the user in the Google app longer to show more ads.

google ads in web storiesScreenshot from Google, December 2023google ads in web stories

Shopping Results In The Discover Feed

While most of the products featured below are not part of an ad campaign, the listings demonstrate how easily Google could place shopping ads within the Discover feed. It even pulls products mentioned from articles directly into the Discover feed.

google discover shopping results adsScreenshot from Google, January 2024google discover shopping results ads

Social Media Videos & YouTube Shorts

YouTube videos and Shorts appear in the Discover feed. Those that automatically begin playing within the Discover feed offer the opportunity for pre-roll, post-roll, skippable, and non-skippable ad formats.

google discover feed youtube shortsScreenshot from Google, December 2023google discover feed youtube shorts

Videos from other websites and social networks like Facebook and TikTok also appear in the Discover feed but do not autoplay.

Notes With AI-Generated Images In SERPs

Along with SGE, mobile users on Android devices or using the Google iOS app with access to Google Search Labs can try Notes. The experimental feature allows users to leave comments in SERPs.

google notes comments in serpsScreenshot from Google, January 2024google notes comments in serps

Similar to blog comments or third-party reviews, you will find Notes with commentary from promoters, detractors, and those who hope to get visibility from their responses on a popular page.

google notes promoters fans detractors complaints spamScreenshot from Google, January 2024google notes promoters fans detractors complaints spam

But unlike the comments on your blog or your social profile, you don’t have the option to turn Notes off. This makes it another place brands have to monitor for reputation management.

It also could be the future home of Notes ads, sponsored by competitors on search results about your brand.

For now, users with access to this feature can add stickers, gifs, and AI-generated images made with Google AI to Notes.

how to add google note stickers gifs ai image generatorScreenshot from Google, January 2024how to add google note stickers gifs ai image generator

To find Notes in SERPs for your website, search for your domain using site:domain.com keyword.

google notes site search for reputation management commentsScreenshot from Google, January 2024google notes site search for reputation management comments

Some websites may not be eligible to receive Notes based on safety and sensitivity signals:

Google uses signals like the search term, text on the web page, and other links to the website to determine whether notes are helpful. If a topic is deemed potentially unsafe or sensitive, results may also be ineligible for notes.

Some users may not be eligible to post Notes:

You may be ineligible to post notes if your account has been blocked due to previous violations of Google’s policies for user content on Search. Users who are underage or with accounts outside of the US or India are not eligible to post notes at this time. Additionally, if you are using an enterprise Google account, you will need to switch to a personal account to use Notes.

Google Profiles With Social Links

When you create a Note, it will appear on your Google profile. You can edit your profile to include one or more links to other social profiles.

You will also receive notifications when your note receives views.

google profiles social links notes notificationsScreenshot from Google, January 2024google profiles social links notes notifications

Likes, Saves, And Shares

Another social feature available for Google Search users on mobile devices is the ability to Like, Save, and Share search results in the Discover feed. This includes news, ads, stories, and Shorts.

google discover like save share followScreenshot from Google, January 2024google discover like save share follow

When you like, save, or follow something in Google Search or the Discover feed, it will be saved to your Google account.

google save share search resultsScreenshot from Google, January 2024google save share search results

This collection of saved items also includes links to articles, images, recipes, web stories, YouTube, pinned places on Maps, and Notes.

google interests saved listsScreenshot from Google, January 2024google interests saved lists

You can create new collections and save new links to your account on desktop or mobile.

google new collection add link blank templateScreenshot from Google, January 2024google new collection add link blank template

Collections and saved items appear to be private. This feature feels reminiscent of social bookmarking networks like Delicious (now an AI tool) and Diigo (still active), which helped users “never lose a link.”

Likes, saves, shares, and Notes could become social signals for ranking in the Discover feed, similar to how the top social networks include these engagement signals in algorithms to rank items in each user’s newsfeed.

These engagement signals could offer new ways for marketers to track engagement with search results if introduced to Google Analytics or Search Console metrics.

It could even become a source for new remarketing audiences, allowing advertisers to reach those who have liked, shared, saved, or commented on search results about the brand with Notes.

Even Meta, known for ad targeting based on user interactions, just added link history tracking for Facebook users.

When link history is on, any links you’ve tapped inside of Facebook and visited in Facebook’s Mobile Browser will be saved here for 30 days.

Keep in mind that when link history is on, we may use this link history information from our browser to improve your ads across Meta technologies.

facebook link history tracking for adsScreenshot from Facebook, January 2024facebook link history tracking for ads

Follow This Search

You can follow searches for keywords, brands, products, and topics with a button that appears at the end of search results on mobile. Searches you have recently followed will appear near the top of your Discover feed.

google follow this search discover feed Screenshot from Google, January 2024google follow this search discover feed

The Google Discover feed will also recommend topics to follow based on your interests and activity.

SGE While Browsing Offers More Search Results

SGE while browsing, an experiment alongside SGE in Google Labs for mobile users, offers summaries, information about the page, and more search results while you are browsing a website.

The mini-SERP for this article includes a FAQ-like Explore more section, People also view, links about the source of the information, and information about the featured image on the page.

google sge while browsingScreenshot from Google, January 2024google sge while browsing

SGE while browsing allows users who click on ads from the Discover feed to learn more about the company before submitting a lead form.

The mini-SERP for this landing page includes information about the company, the image in the ad, and more videos about the company from Facebook and YouTube.

google sge while browsing on google ads landing pageScreenshot from Google, January 2024google sge while browsing on google ads landing page

SGE while browsing offers users reviews from the web for tools like Google Bard and Semrush.

google sge while browsing reviews from webScreenshot from Google, January 2024google sge while browsing reviews from web

For ecommerce shoppers, SGE while browsing gives you the option to track a product (added to your Saved lists), learn more about the company, and view more reviews on blogs and videos.

google sge while browsing product tracking amazonScreenshot from Google, January 2024google sge while browsing product tracking amazon

Local Search, SGE, And Social Posts

Local search results include a combination of the typical local pack search results, generative AI, and links to social networks, videos, and discussion forums.

google local search results sge social discussion forumsScreenshot from Google, January 2024google local search results sge social discussion forums

Mobile search users can find Perspectives, events, deals, and recent posts from local businesses in local search results beneath SGE. They can also follow the search, which will lead to more local results in the Discover feed.

google local search social discussionsScreenshot from Google, January 2024google local search social discussions

Perspectives In Search

Google search users on desktop and mobile browsers can find Perspectives. This search filter features results from blogs, news sites, and platforms like Instagram, Medium, Reddit, StackOverflow, TikTok, and YouTube.

google perspectives search filter desktopScreenshot from Google, January 2024google perspectives search filter desktop

Perspectives are not limited to third parties, as some also include forum posts and YouTube videos from brand channels.

This means that SEO should not be limited to pages on your website but also applied to forums, social profiles, company pages, and the individual posts made on each for discoverability.

It’s also interesting to note that while posts from X/Twitter appear prominently in Google Search results, but not under the Perspectives filter.

google perspectives branded social profiles forum postsScreenshot from Google, January 2024google perspectives branded social profiles forum posts

Discussions And Forums In SERPs

Another area Reddit appears in SERPs is Discussions and forums. It adds another level of conversation and perspective to search results.

google serps discussions forumsScreenshot from Google, January 2024google serps discussions forums

User Feedback For Discover Results

How do users feel about items in the Discover feed? Google often prompts users to offer feedback about ads, stories, news items, and YouTube videos that appear in the Discover feed.

google discover feedback is this a good recommendation for you ads stories videos newsScreenshot from Google, January 2024google discover feedback is this a good recommendation for you ads stories videos news

The sentiment offered by search users on these quick surveys may impact the content’s visibility in the Discover feed, helping improve user experience.

Conclusion

Google’s integration of search, social posts, shopping, video content, local results AI, and ads represents a shift that marketers must adapt to by embracing omnichannel marketing strategies.

This includes optimizing content for a mobile-first audience, engaging actively on social media and with social features in Search results.

To stay competitive, marketers should continuously monitor these evolving trends and integrate them into their digital strategy to continue reaching and engaging with target audiences.

Featured image: Nuttapong punna/Shutterstock

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The Expert SEO Guide To URL Parameter Handling

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The Expert SEO Guide To URL Parameter Handling

In the world of SEO, URL parameters pose a significant problem.

While developers and data analysts may appreciate their utility, these query strings are an SEO headache.

Countless parameter combinations can split a single user intent across thousands of URL variations. This can cause complications for crawling, indexing, visibility and, ultimately, lead to lower traffic.

The issue is we can’t simply wish them away, which means it’s crucial to master how to manage URL parameters in an SEO-friendly way.

To do so, we will explore:

What Are URL Parameters?

Image created by author

URL parameters, also known as query strings or URI variables, are the portion of a URL that follows the ‘?’ symbol. They are comprised of a key and a value pair, separated by an ‘=’ sign. Multiple parameters can be added to a single page when separated by an ‘&’.

The most common use cases for parameters are:

  • Tracking – For example ?utm_medium=social, ?sessionid=123 or ?affiliateid=abc
  • Reordering – For example ?sort=lowest-price, ?order=highest-rated or ?so=latest
  • Filtering – For example ?type=widget, colour=purple or ?price-range=20-50
  • Identifying – For example ?product=small-purple-widget, categoryid=124 or itemid=24AU
  • Paginating – For example, ?page=2, ?p=2 or viewItems=10-30
  • Searching – For example, ?query=users-query, ?q=users-query or ?search=drop-down-option
  • Translating – For example, ?lang=fr or ?language=de

SEO Issues With URL Parameters

1. Parameters Create Duplicate Content

Often, URL parameters make no significant change to the content of a page.

A re-ordered version of the page is often not so different from the original. A page URL with tracking tags or a session ID is identical to the original.

For example, the following URLs would all return a collection of widgets.

  • Static URL: https://www.example.com/widgets
  • Tracking parameter: https://www.example.com/widgets?sessionID=32764
  • Reordering parameter: https://www.example.com/widgets?sort=latest
  • Identifying parameter: https://www.example.com?category=widgets
  • Searching parameter: https://www.example.com/products?search=widget

That’s quite a few URLs for what is effectively the same content – now imagine this over every category on your site. It can really add up.

The challenge is that search engines treat every parameter-based URL as a new page. So, they see multiple variations of the same page, all serving duplicate content and all targeting the same search intent or semantic topic.

While such duplication is unlikely to cause a website to be completely filtered out of the search results, it does lead to keyword cannibalization and could downgrade Google’s view of your overall site quality, as these additional URLs add no real value.

2. Parameters Reduce Crawl Efficacy

Crawling redundant parameter pages distracts Googlebot, reducing your site’s ability to index SEO-relevant pages and increasing server load.

Google sums up this point perfectly.

“Overly complex URLs, especially those containing multiple parameters, can cause a problems for crawlers by creating unnecessarily high numbers of URLs that point to identical or similar content on your site.

As a result, Googlebot may consume much more bandwidth than necessary, or may be unable to completely index all the content on your site.”

3. Parameters Split Page Ranking Signals

If you have multiple permutations of the same page content, links and social shares may be coming in on various versions.

This dilutes your ranking signals. When you confuse a crawler, it becomes unsure which of the competing pages to index for the search query.

4. Parameters Make URLs Less Clickable

parameter based url clickabilityImage created by author

Let’s face it: parameter URLs are unsightly. They’re hard to read. They don’t seem as trustworthy. As such, they are slightly less likely to be clicked.

This may impact page performance. Not only because CTR influences rankings, but also because it’s less clickable in AI chatbots, social media, in emails, when copy-pasted into forums, or anywhere else the full URL may be displayed.

While this may only have a fractional impact on a single page’s amplification, every tweet, like, share, email, link, and mention matters for the domain.

Poor URL readability could contribute to a decrease in brand engagement.

Assess The Extent Of Your Parameter Problem

It’s important to know every parameter used on your website. But chances are your developers don’t keep an up-to-date list.

So how do you find all the parameters that need handling? Or understand how search engines crawl and index such pages? Know the value they bring to users?

Follow these five steps:

  • Run a crawler: With a tool like Screaming Frog, you can search for “?” in the URL.
  • Review your log files: See if Googlebot is crawling parameter-based URLs.
  • Look in the Google Search Console page indexing report: In the samples of index and relevant non-indexed exclusions, search for ‘?’ in the URL.
  • Search with site: inurl: advanced operators: Know how Google is indexing the parameters you found by putting the key in a site:example.com inurl:key combination query.
  • Look in Google Analytics all pages report: Search for “?” to see how each of the parameters you found are used by users. Be sure to check that URL query parameters have not been excluded in the view setting.

Armed with this data, you can now decide how to best handle each of your website’s parameters.

SEO Solutions To Tame URL Parameters

You have six tools in your SEO arsenal to deal with URL parameters on a strategic level.

Limit Parameter-based URLs

A simple review of how and why parameters are generated can provide an SEO quick win.

You will often find ways to reduce the number of parameter URLs and thus minimize the negative SEO impact. There are four common issues to begin your review.

1. Eliminate Unnecessary Parameters

remove unnecessary parametersImage created by author

Ask your developer for a list of every website’s parameters and their functions. Chances are, you will discover parameters that no longer perform a valuable function.

For example, users can be better identified by cookies than sessionIDs. Yet the sessionID parameter may still exist on your website as it was used historically.

Or you may discover that a filter in your faceted navigation is rarely applied by your users.

Any parameters caused by technical debt should be eliminated immediately.

2. Prevent Empty Values

no empty parameter valuesImage created by author

URL parameters should be added to a URL only when they have a function. Don’t permit parameter keys to be added if the value is blank.

In the above example, key2 and key3 add no value, both literally and figuratively.

3. Use Keys Only Once

single key usageImage created by author

Avoid applying multiple parameters with the same parameter name and a different value.

For multi-select options, it is better to combine the values after a single key.

4. Order URL Parameters

order url parametersImage created by author

If the same URL parameter is rearranged, the pages are interpreted by search engines as equal.

As such, parameter order doesn’t matter from a duplicate content perspective. But each of those combinations burns crawl budget and split ranking signals.

Avoid these issues by asking your developer to write a script to always place parameters in a consistent order, regardless of how the user selected them.

In my opinion, you should start with any translating parameters, followed by identifying, then pagination, then layering on filtering and reordering or search parameters, and finally tracking.

Pros:

  • Ensures more efficient crawling.
  • Reduces duplicate content issues.
  • Consolidates ranking signals to fewer pages.
  • Suitable for all parameter types.

Cons:

  • Moderate technical implementation time.

Rel=”Canonical” Link Attribute

rel=canonical for parameter handlingImage created by author

The rel=”canonical” link attribute calls out that a page has identical or similar content to another. This encourages search engines to consolidate the ranking signals to the URL specified as canonical.

You can rel=canonical your parameter-based URLs to your SEO-friendly URL for tracking, identifying, or reordering parameters.

But this tactic is not suitable when the parameter page content is not close enough to the canonical, such as pagination, searching, translating, or some filtering parameters.

Pros:

  • Relatively easy technical implementation.
  • Very likely to safeguard against duplicate content issues.
  • Consolidates ranking signals to the canonical URL.

Cons:

  • Wastes crawling on parameter pages.
  • Not suitable for all parameter types.
  • Interpreted by search engines as a strong hint, not a directive.

Meta Robots Noindex Tag

meta robots noidex tag for parameter handlingImage created by author

Set a noindex directive for any parameter-based page that doesn’t add SEO value. This tag will prevent search engines from indexing the page.

URLs with a “noindex” tag are also likely to be crawled less frequently and if it’s present for a long time will eventually lead Google to nofollow the page’s links.

Pros:

  • Relatively easy technical implementation.
  • Very likely to safeguard against duplicate content issues.
  • Suitable for all parameter types you do not wish to be indexed.
  • Removes existing parameter-based URLs from the index.

Cons:

  • Won’t prevent search engines from crawling URLs, but will encourage them to do so less frequently.
  • Doesn’t consolidate ranking signals.
  • Interpreted by search engines as a strong hint, not a directive.

Robots.txt Disallow

robots txt disallow for parameter handlingImage created by author

The robots.txt file is what search engines look at first before crawling your site. If they see something is disallowed, they won’t even go there.

You can use this file to block crawler access to every parameter based URL (with Disallow: /*?*) or only to specific query strings you don’t want to be indexed.

Pros:

  • Simple technical implementation.
  • Allows more efficient crawling.
  • Avoids duplicate content issues.
  • Suitable for all parameter types you do not wish to be crawled.

Cons:

  • Doesn’t consolidate ranking signals.
  • Doesn’t remove existing URLs from the index.

Move From Dynamic To Static URLs

Many people think the optimal way to handle URL parameters is to simply avoid them in the first place.

After all, subfolders surpass parameters to help Google understand site structure and static, keyword-based URLs have always been a cornerstone of on-page SEO.

To achieve this, you can use server-side URL rewrites to convert parameters into subfolder URLs.

For example, the URL:

www.example.com/view-product?id=482794

Would become:

www.example.com/widgets/purple

This approach works well for descriptive keyword-based parameters, such as those that identify categories, products, or filters for search engine-relevant attributes. It is also effective for translated content.

But it becomes problematic for non-keyword-relevant elements of faceted navigation, such as an exact price. Having such a filter as a static, indexable URL offers no SEO value.

It’s also an issue for searching parameters, as every user-generated query would create a static page that vies for ranking against the canonical – or worse presents to crawlers low-quality content pages whenever a user has searched for an item you don’t offer.

It’s somewhat odd when applied to pagination (although not uncommon due to WordPress), which would give a URL such as

www.example.com/widgets/purple/page2

Very odd for reordering, which would give a URL such as

www.example.com/widgets/purple/lowest-price

And is often not a viable option for tracking. Google Analytics will not acknowledge a static version of the UTM parameter.

More to the point: Replacing dynamic parameters with static URLs for things like pagination, on-site search box results, or sorting does not address duplicate content, crawl budget, or internal link equity dilution.

Having all the combinations of filters from your faceted navigation as indexable URLs often results in thin content issues. Especially if you offer multi-select filters.

Many SEO pros argue it’s possible to provide the same user experience without impacting the URL. For example, by using POST rather than GET requests to modify the page content. Thus, preserving the user experience and avoiding SEO problems.

But stripping out parameters in this manner would remove the possibility for your audience to bookmark or share a link to that specific page – and is obviously not feasible for tracking parameters and not optimal for pagination.

The crux of the matter is that for many websites, completely avoiding parameters is simply not possible if you want to provide the ideal user experience. Nor would it be best practice SEO.

So we are left with this. For parameters that you don’t want to be indexed in search results (paginating, reordering, tracking, etc) implement them as query strings. For parameters that you do want to be indexed, use static URL paths.

Pros:

  • Shifts crawler focus from parameter-based to static URLs which have a higher likelihood to rank.

Cons:

  • Significant investment of development time for URL rewrites and 301 redirects.
  • Doesn’t prevent duplicate content issues.
  • Doesn’t consolidate ranking signals.
  • Not suitable for all parameter types.
  • May lead to thin content issues.
  • Doesn’t always provide a linkable or bookmarkable URL.

Best Practices For URL Parameter Handling For SEO

So which of these six SEO tactics should you implement?

The answer can’t be all of them.

Not only would that create unnecessary complexity, but often, the SEO solutions actively conflict with one another.

For example, if you implement robots.txt disallow, Google would not be able to see any meta noindex tags. You also shouldn’t combine a meta noindex tag with a rel=canonical link attribute.

Google’s John Mueller, Gary Ilyes, and Lizzi Sassman couldn’t even decide on an approach. In a Search Off The Record episode, they discussed the challenges that parameters present for crawling.

They even suggest bringing back a parameter handling tool in Google Search Console. Google, if you are reading this, please do bring it back!

What becomes clear is there isn’t one perfect solution. There are occasions when crawling efficiency is more important than consolidating authority signals.

Ultimately, what’s right for your website will depend on your priorities.

url parameter handling option pros and consImage created by author

Personally, I take the following plan of attack for SEO-friendly parameter handling:

  • Research user intents to understand what parameters should be search engine friendly, static URLs.
  • Implement effective pagination handling using a ?page= parameter.
  • For all remaining parameter-based URLs, block crawling with a robots.txt disallow and add a noindex tag as backup.
  • Double-check that no parameter-based URLs are being submitted in the XML sitemap.

No matter what parameter handling strategy you choose to implement, be sure to document the impact of your efforts on KPIs.

More resources: 


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SEO Experts Gather for a Candid Chat About Search [Podcast]

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SEO Experts Gather for a Candid Chat About Search [Podcast]

Wix just celebrated their 100th podcast episode! Congrats, Wix. To quote Mordy Oberstein, Head of SEO Brand at Wix; “we talk a lot.”

You sure do! It’s a good thing you have a lot of interesting stuff to say.

The 100th episode of “SERPs Up” was full of awesome guests. Here’s a summary of the action.

Apart from the usual faces, Oberstein and Crystal Carter, Head Of SEO Communications, it was a powerhouse guestlist:

  • Chima Mmeje.
  • Darren Shaw.
  • Joy Hawkins.
  • Eli Schwartz.
  • Kevin Indig.
  • Barry Schwartz.

Just How Broken Are The SERPs?

The first guest was Chima Mmeje from Moz. She dove into the frustrations that many SEOs have been feeling and spoke plainly about the flaws in Google’s updates.

Mordy Oberstein: “Is the SERP broken?”

Chima Mmeje: “The helpful content update, and I’m saying this here, live, is a farce. There was nothing helpful about that update. … Yes, the SERP is 1,000% broken. … How does anybody even use Google in the U.S.? … I don’t think they are going to release any update that will fix these issues.”

Mordy Oberstein: “There’s no update. … Plopping Reddit all over the SERP was because they saw the content trends … and they said ‘we don’t have any so we’re just going to throw Reddit there’.”

Chima Mmeje: “It was lazy to have Reddit there … Nobody uses their real names. Anybody can go on Reddit and answer questions and then you see these answers populating in People Also Ask, populating in featured snippets, populating all over the SERPs as correct information. It is dangerous, at worst.”

Crystal Carter: “Do you think that one of the reasons why we’ve seen so much upheaval and so much so volatility in the SERPs, which I certainly agree with in the last year … is lots and lots of variables, like lots of new features coming in, so the alignment with Reddit, the AI overviews, the SGE … Do you think it is just too many things being thrown in at the same time and it messing up lots of SERPs as a result? Or do you think it’s something else?”

Chima Mmeje: ” … releasing too many features that they did not test properly. Features that were rushed SGE [testing] did not even last a year and now they brought in Google AI Overviews. I still don’t understand why we have AI Overviews and featured snippets on the same SERP. I feel like it’s like pick one, make a choice.”

Mordy Oberstein’s next question was about what we can do. “As an SEO, how are you supposed to do this? I’ve heard things from people … Yeah, I don’t know what to do. I can’t produce the kind of results that I’ve always wanted to. Can you still be effective as an SEO in an environment like this?”

Chima Mmeje: “I’m going to be honest, we are suffering … It feels like we are trying our best with what we are seeing … because there is no clear guidance. And to be honest, a lot of us are playing a guessing game right now and that is the best that we can do. It’s all a guessing game based on what we’ve seen one or two variables work. And this is not a long-term strategy. If we’re going to be realistic, it’s not going to work in the long-term. I honestly, I don’t know what the answer is … you’re fighting against Reddit. How do you compete against Reddit? Nobody has figured that out yet.”

Crystal Carter: “Thanks for saying it out loud, Chima.” Crystal was reflecting the sentiment of the commenters, who appreciated her candor and willingness to say: we don’t know, but we’re trying our best.

Mordy Oberstein: “The most honest take I’ve heard on that in quite a long time.”

Mmeje also recounted examples of small website owners and small businesses that have had to shut down. She also talked about the pervasive feeling in the SEO community that there is no rhyme or reason to how the algorithms handle websites and content.

What’s Going On In Local SEO?

The next guests were Darren Shaw from Whitespark and Joy Hawkins, owner of Sterling Sky for a segment called “It’s New.” They talked about new developments in local SEO.

Hawkins talked about a new feature in Google Business Profile.

Joy Hawkins: “… There’s a little services section inside the Google business profile dashboard that’s easy to miss, but you can add anything you want in there. … We’ve done a lot of testing on it and they do impact ranking, but I should clarify, it’s like a small impact. So usually we see it for longer-tailed queries that maybe don’t match a category or things that are not super competitive. … So it is a small ranking factor, but still one that is worth filling out.”

Darren Shaw: “ .. this is the question that a lot of people ask. We know that if you go into the services section of your Google business profile, Google will suggest predefined services … And so Joy’s original research was focused on those predefined ones and it definitely identified that when you do put those on your profile, you now rank better for those terms depending on how competitive they’re, as Joy had mentioned. … There is a place where you can add your own custom services. Have you done any testing around that? Will you rank better with the custom services?”

Joy Hawkins: “Yes. They both work. In custom services … I’m trying to remember the keyword that Colin tested it on. It was something super niche like vampire facials. I was Googling, what the hell is that? … Really, really niche … But he just wanted to know if there was any impact whatsoever and there was. [Custom services fields are a] good way to go after longer tail keywords that don’t have crazy high search volume or aren’t super competitive.”

Darren Shaw: “You want to make sure that you’re telling Google what you do … that’s basically what the services section provides. And it’s not a huge ranking factor, but it’s just another step in the local optimization process. … a tip for custom services because custom services often get pulled into the local results as justifications. It’ll say this business provides vampire facials, right? Well, did you know there’s a vampire emoji? So if you put the vampire emoji in the title … Then in the local results you’ll see a whole panel of businesses that all provide that service, but yours has that little vampire emoji which will draw people in.”

There was tons more in this section, including questions from the audiences and some great jokes.

The Obligatory AI Section.

Eli Schwartz And Kevin indig were next up to talk about AI. Oberstein, professional rabble rouser, tried to get them to argue, but despite their very different posting habits, they found a lot to agree on about AI.

Mordy Oberstein: “It wouldn’t be an SEO podcast if we didn’t talk about AI. Where do we currently stand with AI? What can it do? What can’t it do?”

Kevin Indig: “… We’re at a stage where AI basically has the capability to create content, analyze some basic data. It still hallucinates here and there and it still makes mistakes. … If you compare that to when this AI hype started in November, 2022, so it’s almost two years now and we’ve come a really long way, these models are getting exponentially better. … It means different things based on whether you look at it as a tool for yourself to make your work more efficient. And of course, what does it mean from an SEO perspective? How does it change search, not just Google, but also how people search. And I think these are all different questions that are exciting to dive into. … So there is a lot of objective data that indicates efficiencies and benefits from AI. There’s also a lot of hype that promises a little too much about what AI can do. And so I’m generally AI bullish, but I’m not in the camp of AI is going to replace us all the next two years.”

Mordy Oberstein: “I’m setting the stage here a little bit because while your LinkedIn pros are generally like pro ai, a lot of Eli’s posts are a little more skeptical about AI. So Eli, what do you think about what Kevin just said? By the way, I’m like, for those who are listening or watching this, I’m pitting them against each other. They’re friends and they do a podcast together. So it’s cool.”

Eli Schwartz: I think AI is great. I think that there’s a lot of great things you can get out of AI. You can, again, like Kevin said, it can be your thought partner. … I’m anti AI in the way people are using it. And I don’t think people have necessarily changed their behaviors because before … they outsource [content] on Fiverr and Upwork and they bought very cheap content and now they’re getting very free content. So then that’s coming from AI. That behavior hasn’t really changed. The challenge is that now there are more people that think they can copy them.

So I talk to CMOs all the time who are like, well, I just go of my SEO team. A big company reached out to me recently. They wanted to gut check themselves after they already fired their SEO team. So I can’t really help there, but they’re like, AI can do everything. … Well, I’ll see them in a year from now when they have whatever sort of penalty. AI is a very powerful tool. Any tool we have a drill is a very powerful tool. But if you just hold it in the air and just let it go, it’s going to make holes. But if you use it appropriately, it does the thing it’s supposed to do. … We’re humans and we buy stuff and it has to come to a point where humans are talking to humans.

Crystal Carter: “… Most of the gains are coming from productivity. The stuff like Kevin was talking about with being able to write product descriptions more quickly, being able to write lots of posts more quickly and being able to finish your things more quickly, brainstorm, et cetera, in terms of the quality, the quality is still not there. It’s getting there rapidly, but it’s still not there.”

There was lots more AI talk, so you should listen to the whole episode if you want to hear the full range of opinions.

Snappy News About The Google August Update

“The Snappy News” segment featured Barry Schwartz, Contributing Editor to Search Engine Land. It also featured the dreaded SEO phrase “it depends.”

Mordy Oberstein: So the article of the day is from Search Engine Land, basically written by Barry that the core update, the August 2024 core update is done. It is complete. … The issue with Google folks who are trying to figure out, will they see a reversal of their fortunes from the 2023 helpful content update, the September, 2023 helpful content update. It’s a mouthful, to be honest with you. And my question for you, since you’re here, did that happen? Was the August updated reversal?

Barry Schwartz: “It depends on the site. I think the number, I don’t have the exact data, obviously I don’t think anybody does, but I’ve seen examples of some very few sites see complete reversals. … There are a number of sites that saw maybe a 20% bump, a 30% bump, maybe a 5% bump. But very few sites saw a complete reversal, if you want to even call it that. … I’ve been through a lot of Google updates over the years, and it’s sometimes sad to see the stories, but at the same time, if you keep at it and you are true to the content, your audience, generally, you’ll do well in the long run. Not every site, there’s plenty of sites that have been hit, went out of business, and they couldn’t come back. That’s business in general. And things change, like seasonalities and times change. You’re writing about the railroad business a hundred years ago and you keep writing about it today. There’s not many people investing a lot of money in railroads these days. So I dunno, it’s, it’s hard to read those stories, but not everybody deserves to go back to where they were. And then at the same time, Google’s not perfect either, which is why they keep on releasing new updates.”

That’s a wrap!

If you haven’t experienced a SERPs Up episode before, you should absolutely take a listen to experience the full effect of Mordy and Crystal’s banter.

The SERP’s Up podcast is brought to you by Wix Studio

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OpenAI Claims New “o1” Model Can Reason Like A Human

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OpenAI Claims New "o1" Model Can Reason Like A Human

OpenAI has unveiled its latest language model, “o1,” touting advancements in complex reasoning capabilities.

In an announcement, the company claimed its new o1 model can match human performance on math, programming, and scientific knowledge tests.

However, the true impact remains speculative.

Extraordinary Claims

According to OpenAI, o1 can score in the 89th percentile on competitive programming challenges hosted by Codeforces.

The company insists its model can perform at a level that would place it among the top 500 students nationally on the elite American Invitational Mathematics Examination (AIME).

Further, OpenAI states that o1 exceeds the average performance of human subject matter experts holding PhD credentials on a combined physics, chemistry, and biology benchmark exam.

These are extraordinary claims, and it’s important to remain skeptical until we see open scrutiny and real-world testing.

Reinforcement Learning

The purported breakthrough is o1’s reinforcement learning process, designed to teach the model to break down complex problems using an approach called the “chain of thought.”

By simulating human-like step-by-step logic, correcting mistakes, and adjusting strategies before outputting a final answer, OpenAI contends that o1 has developed superior reasoning skills compared to standard language models.

Implications

It’s unclear how o1’s claimed reasoning could enhance understanding of queries—or generation of responses—across math, coding, science, and other technical topics.

From an SEO perspective, anything that improves content interpretation and the ability to answer queries directly could be impactful. However, it’s wise to be cautious until we see objective third-party testing.

OpenAI must move beyond benchmark browbeating and provide objective, reproducible evidence to support its claims. Adding o1’s capabilities to ChatGPT in planned real-world pilots should help showcase realistic use cases.


Featured Image: JarTee/Shutterstock

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