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Local SEO: The Complete Guide

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Local SEO: The Complete Guide

Local SEO is the way forward if you want to get more customers to your local business from organic search.

But what is local SEO, how does it work, and which ranking factors matter?

In this guide, you’ll learn how to rank your business on local search to get more customers through your door.

Chapter 1. Local SEO basics

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First, let’s explore what local SEO is, why it matters, and how it differs from “regular” SEO.

What is local SEO?

Local SEO is the practice of improving your online presence to get more business from local searches. These searches take place on many search engines, but local SEO focuses on optimizing for Google users.

Why is local SEO important?

Local SEO is important because many people use search engines to find local businesses.

In fact, according to Google:

  • 30% of all mobile searches are related to location.
  • 78% of people who search for something nearby on their phones visit the business within a day.
  • 28% of searches for something nearby result in a purchase.

In short, customers are searching for your business. If you’re not there, you’re leaving money on the table.

How does local SEO work?

Local SEO is a game of two halves because Google shows two types of search results for local searches. These are “map pack” results and organic “blue link” results. You can rank on both of them.

Infographic of types of results on Google SERP

Map pack results

The map pack (aka local pack) is a Google SERP feature that shows the top local business listings and a map. It often appears at the very top of Google’s search results for local searches.

Organic search results

The “regular” organic search results are the “10 blue links” that we’re all familiar with. They usually appear below the “map pack” results.

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Chapter 2. Local SEO keyword research

Local keyword research is the process of understanding how people search for the local services you offer.

It’s important because you want to optimize for what people search for. 

Let’s go through how to do this.

1. Find service-based keywords

Most people don’t think about the different ways that others may search for what they do.

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For example, if you’re a plumber, some customers will find you by typing “plumber” into Google. But others will search for queries relating to specific services like “drain unblocking.”

For that reason, you should begin by brainstorming and listing the services you offer. This will help you maximize your presence for queries your customers are searching for.

Here’s what that can look like for a plumber:

  • Drain unblocking
  • Boiler repair
  • Boiler installation
  • Boiler servicing
  • Radiator installation
  • Burst pipe repair

To expand this list, use the service keywords as “seeds” to find more services people are searching for.

For example, if we plug the services above into Ahrefs’ Keywords Explorer and check the Matching terms report, we see keywords like:

  • gas boiler installation
  • combi boiler installation
  • electric boiler installation

Matching terms report results

If you offer those services, you may also want to consider targeting these keywords.

Here’s another way to find “missed” keywords:

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Plug a competing business into Ahrefs’ Site Explorer, go to the Top pages report, and look for URLs that map to services.

Top pages report results

2. Check search volumes

​​Keyword research tools show you national search volumes. If you want search volumes for your state, city, or town, you’ll have to use Google Keyword Planner.

GKP results with location turned on

Unfortunately, Keyword Planner has its issues:

  1. It shows broad search volume ranges (e.g., 1K-10K), not absolute numbers.
  2. It groups keywords and shows a combined rounded search volume.

For that reason, checking the relative popularity of keywords at the national level tends to be more productive. This is because what happens in one city is likely to be similar in the next.

You can do this with a keyword research tool like Ahrefs’ Keywords Explorer.

For example, the tool tells us that more people search for “boiler repair” than “boiler installation” in the U.K.:

Keyword Explorer search results

This is probably the case whichever city we’re in, so it’s an excellent way to prioritize keywords.

3. Check for local intent

Local intent means that searchers want to shop nearby. If that isn’t the case for your services, it’s not a local SEO opportunity.

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To check a query for local intent, Google it and check the results.

If there’s a map pack and/or some local “blue link” results, it has local intent.

Google SERP for "boiler installation"; map pack and "blue link" result can be seen

If there are no map pack and local “blue link” results, it doesn’t have local intent.

No map pack and no local "blue link" results

You can still target keywords without local intent, but it’s not a job for local SEO.

4. Assign keywords to pages

Your homepage is unlikely to rank for all your service keywords. So you’ll need to target some with separate pages.

To assign keywords to URLs, think about which services they map to.

If they map to very different services, such as “boiler installation” and “burst pipe repair,” assign them to separate pages.

If they map to the same service, such as “drain unblocking” and “drain unclogging,” assign them to the same page.

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You can learn more about this process in our local keyword research guide below.

Learn more: How to Do Local Keyword Research

Chapter 3. Local SEO ranking factors

You may recall that local SEO is a game of two halves because there are two ways to rank. The first is the map pack, and the second is the “regular” organic results.

Ranking factors vary depending on where you want to rank—but some are important for both.

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Venn diagram showing some ranking factors "overlap," i.e., some factors are important to both "map pack" and "regular" results

Below, we’ll look at what SEOs believe are the most important factors for each.

Google Business Profile (formerly Google My Business)

A Google Business Profile is a local listing with information about your business. It’s free and allows your business to appear in the map pack and Google Maps.

What SEOs say

In all, 36% of SEOs think your Google Business Profile is the most important ranking factor for the map pack. And 6% believe that it’s important for the “regular” organic results. That’s according to BrightLocal’s survey.

Bar graph showing percentage of SEOs who think GBP is most important ranking factor for "map pack" and "regular" results, respectively

This isn’t surprising, as you need a Google Business Profile to stand any chance of ranking on the map pack.

Business Profile signals are increasing in their perceived importance for the map pack over time too.

Table showing perceived importance of GBP signals over time for map pack and "regular" results, respectively

Beyond rankings, Google states that customers are 70% more likely to visit businesses with a complete Business Profile. They’re also 50% more likely to consider buying from them. So it’s clear that a complete and optimized Business Profile is essential if you want to attract more business.

Best practices

Many of these best practices come from Google itself:

  • Be specific when setting your business category
  • Set your business hours (including holiday hours)
  • Add your address (if you have a storefront)
  • Set your service area (if you visit or deliver to customers and clients)
  • Add the products or services you offer
  • Add photos
  • Ask customers for reviews

Learn more: How to Optimize Your Google My Business Listing in 30 Minutes

NAP citations

A NAP citation mentions your business’s name, address, and phone number online. They usually appear on business directories and social media profiles.

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Sidenote.

There are also NAPW citations that mention your website. 

What SEOs say

BrightLocal’s 2021 study shows that 7% of SEOs think citations are the most important ranking factor. That’s true for both the “map pack” and “regular” results.

Bar graph showing percentage of SEOs who think citations are most important ranking factor for "map pack" and "regular" results, respectively

In other words, they’re somewhat important—but not as important as they used to be.

The perceived importance of citations among SEOs has been declining since 2014.

Table showing perceived importance of citation signals over time for map pack and "regular" results, respectively

That said, citations can still help searchers discover your business online. This is because directories often rank on the search results for local queries. So if you’re in those directories, the people who click on them in the search results may find your business. 

Best practices

  • Get listed with big data aggregators (in the U.S., these are Data Axle, Localeze, and Foursquare)
  • Submit to other big players (in the U.S., these include Apple Maps, Yelp, Yellow Pages, Bing Places, and Facebook)
  • Submit to other popular directories in your local area and industry
  • Keep your citations consistent (same name, address, phone number) everywhere

Learn more: How to Build Local Citations (Complete Guide)

TIP

Here’s a quick way to find industry and local directories:

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  1. Paste your homepage into Site Explorer
  2. Go to Link Intersect
  3. Enter the homepages of a few competing businesses in your area
  4. Set the search mode to “URL” for all targets
  5. Click “Show link opportunities”

This will show you sites linking to one or more of your competitors, but not you.

Link Intersect report results

If a website links to many competitors, it’s probably a directory where you can also add a listing.

Reviews 

Reviews refer to the quantity and quality of reviews on your Google Business Profile and elsewhere online.

What SEOs say

BrightLocal’s 2021 study shows that 17% of SEOs deem reviews the most important ranking factor for map pack rankings. But only 5% see them as most important for regular organic rankings.

Bar graph showing percentage of SEOs who think reviews are most important ranking factor for "map pack" and "regular" results, respectively

Reviews have also grown in their perceived importance for map pack rankings over the past few years.

Table showing perceived importance of reviews over time for map pack and "regular" results, respectively

But reviews aren’t only about rankings. Getting reviews on your Google Business Profile and elsewhere builds trust with Google and customers.

Best practices

Many of these best practices for getting more reviews come from Google itself:

  • Remind customers to leave reviews (you can create and share a review link in Google Business Manager)
  • Focus on getting reviews on your Google Business Profile
  • Respond to reviews to build trust (you’ll need a verified Google Business Profile to do this)
  • Don’t offer or accept money in exchange for reviews (it’s against Google’s terms)
  • Don’t discourage bad reviews or request good reviews from customers (it’s against Google’s terms)

Links

Links act like votes for your site from other websites.

What SEOs say

BrightLocal’s study shows that 31% of SEOs deem links the most important signal for ranking on regular organic search. And 13% think the same for map pack rankings.

Bar graph showing percentage of SEOs who think links are most important ranking factor for "map pack" and "regular" results, respectively

For many, this won’t come as much of a surprise. In 2016, Google said that backlinks are one of their top three ranking factors. Plus, many studies have found a strong correlation between links and organic traffic.

Line graph showing the more referring domains, the higher the search traffic

Links are increasing in their perceived importance for “regular” local rankings over time too. But their perceived importance for “map pack” rankings has stayed roughly the same.

Table showing perceived importance of links over time for map pack and "regular" results, respectively

Best practices

  • Get links from other top-ranking sites
  • Get links your competitors have (use Ahrefs’ Link Intersect tool for this)
  • Get local citations (these often have links)
  • Claim unlinked mentions
  • Reclaim lost links by redirecting old versions of your pages to new versions

Learn more: 9 Easy Local Link Building Tactics

On-page

On-page SEO is where you make changes to the content of a page to help it rank higher on organic search results.

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What SEOs say

BrightLocal’s study shows that 34% of SEOs think on-page signals are the most important factor for regular organic search. And 16% believe it’s the most important factor for map pack rankings.

Bar graph showing percentage of SEOs who think on-page SEO is most important ranking factor for "map pack" and "regular" results, respectively

On-page signals are also growing in their perceived importance for local SEO. You can see this from the results of BrightLocal’s previous surveys.

Table showing perceived importance of on-page SEO over time for map pack and "regular" results, respectively

Best practices

TIP

One way to find details that matter to searchers is to check what top-ranking pages in your area talk about. You can do this by looking at the pages. Or you can use Keywords Explorer to find keywords mentioned on the top-ranking pages.

Here’s how to do that:

  1. Enter [service keyword] [location] (e.g., “boiler repair london”)
  2. Go to the Related terms report
  3. Hit the toggles for “Also talk about” and “Top 10”
Related terms report results

Here are some of the frequently mentioned keywords on the top-ranking pages for “boiler repair london” and what they likely infer:

  • gas safe” – Searchers probably want an engineer who’s on the Gas Safe Register, the official gas safety body in the U.K.
  • greater london” – Searchers probably want to know whether the business supplies this service in their area.
  • gas boiler” – Searchers probably want to know whether the business can repair their type of boiler.
  • emergency call” – Searchers probably want to know whether the business does emergency callouts.

It would be worth mentioning these things on your page.

Recommended reading: On-Page SEO: Complete Beginner’s Guide

Chapter 4. Local SEO tools

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Let’s bring things to a close with a few local SEO tools you may find useful.

Google Business Manager

Google Business Manager, formerly Google My Business, is how you manage your Google Business Profile. Signing up for it is completely free and is something every local business owner should use.

Google Search Console

Google Search Console is a free tool for monitoring your website’s search performance. It tells you how much search traffic you’re getting, where it’s going, and what keywords it’s coming from.

Ahrefs’ Rank Tracker

Rank Tracker lets you track up to 10,000 keyword rankings for “regular” organic search by country, state, city, and even ZIP/postal code.

Ahrefs Link Intersect

Our Link Intersect tool lets you find websites that link to multiple competitors. This is useful for finding relevant local and industry-specific citations.

Grid My Business

Grid My Business shows map pack ranking positions for a keyword in the area around your business. It’s freemium and is useful for understanding if and where local searchers are likely to see your business.

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Yext

Yext is a tool for syncing and managing business information across multiple listings. It’s useful for keeping citations consistent, although you can do this manually.

Google Keyword Planner

Google Keyword Planner is a free keyword research tool from Google. It’s a useful source of search volume ranges at the local level.

Keep learning

Hopefully, you now have a pretty good understanding of how local SEO works. If you want to dig deeper and continue learning, check out these resources:

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Reddit Post Ranks On Google In 5 Minutes

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Google apparently ranks Reddit posts within minutes

Google’s Danny Sullivan disputed the assertions made in a Reddit discussion that Google is showing a preference for Reddit in the search results. But a Redditor’s example proves that it’s possible for a Reddit post to rank in the top ten of the search results within minutes and to actually improve rankings to position #2 a week later.

Discussion About Google Showing Preference To Reddit

A Redditor (gronetwork) complained that Google is sending so many visitors to Reddit that the server is struggling with the load and shared an example that proved that it can only take minutes for a Reddit post to rank in the top ten.

That post was part of a 79 post Reddit thread where many in the r/SEO subreddit were complaining about Google allegedly giving too much preference to Reddit over legit sites.

The person who did the test (gronetwork) wrote:

“…The website is already cracking (server down, double posts, comments not showing) because there are too many visitors.

…It only takes few minutes (you can test it) for a post on Reddit to appear in the top ten results of Google with keywords related to the post’s title… (while I have to wait months for an article on my site to be referenced). Do the math, the whole world is going to spam here. The loop is completed.”

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Reddit Post Ranked Within Minutes

Another Redditor asked if they had tested if it takes “a few minutes” to rank in the top ten and gronetwork answered that they had tested it with a post titled, Google SGE Review.

gronetwork posted:

“Yes, I have created for example a post named “Google SGE Review” previously. After less than 5 minutes it was ranked 8th for Google SGE Review (no quotes). Just after Washingtonpost.com, 6 authoritative SEO websites and Google.com’s overview page for SGE (Search Generative Experience). It is ranked third for SGE Review.”

It’s true, not only does that specific post (Google SGE Review) rank in the top 10, the post started out in position 8 and it actually improved ranking, currently listed beneath the number one result for the search query “SGE Review”.

Screenshot Of Reddit Post That Ranked Within Minutes

Anecdotes Versus Anecdotes

Okay, the above is just one anecdote. But it’s a heck of an anecdote because it proves that it’s possible for a Reddit post to rank within minutes and get stuck in the top of the search results over other possibly more authoritative websites.

hankschrader79 shared that Reddit posts outrank Toyota Tacoma forums for a phrase related to mods for that truck.

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Google’s Danny Sullivan responded to that post and the entire discussion to dispute that Reddit is not always prioritized over other forums.

Danny wrote:

“Reddit is not always prioritized over other forums. [super vhs to mac adapter] I did this week, it goes Apple Support Community, MacRumors Forum and further down, there’s Reddit. I also did [kumo cloud not working setup 5ghz] recently (it’s a nightmare) and it was the Netgear community, the SmartThings Community, GreenBuildingAdvisor before Reddit. Related to that was [disable 5g airport] which has Apple Support Community above Reddit. [how to open an 8 track tape] — really, it was the YouTube videos that helped me most, but it’s the Tapeheads community that comes before Reddit.

In your example for [toyota tacoma], I don’t even get Reddit in the top results. I get Toyota, Car & Driver, Wikipedia, Toyota again, three YouTube videos from different creators (not Toyota), Edmunds, a Top Stories unit. No Reddit, which doesn’t really support the notion of always wanting to drive traffic just to Reddit.

If I guess at the more specific query you might have done, maybe [overland mods for toyota tacoma], I get a YouTube video first, then Reddit, then Tacoma World at third — not near the bottom. So yes, Reddit is higher for that query — but it’s not first. It’s also not always first. And sometimes, it’s not even showing at all.”

hankschrader79 conceded that they were generalizing when they wrote that Google always prioritized Reddit. But they also insisted that that didn’t diminish what they said is a fact that Google’s “prioritization” forum content has benefitted Reddit more than actual forums.

Why Is The Reddit Post Ranked So High?

It’s possible that Google “tested” that Reddit post in position 8 within minutes and that user interaction signals indicated to Google’s algorithms that users prefer to see that Reddit post. If that’s the case then it’s not a matter of Google showing preference to Reddit post but rather it’s users that are showing the preference and the algorithm is responding to those preferences.

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Nevertheless, an argument can be made that user preferences for Reddit can be a manifestation of Familiarity Bias. Familiarity Bias is when people show a preference for things that are familiar to them. If a person is familiar with a brand because of all the advertising they were exposed to then they may show a bias for the brand products over unfamiliar brands.

Users who are familiar with Reddit may choose Reddit because they don’t know the other sites in the search results or because they have a bias that Google ranks spammy and optimized websites and feel safer reading Reddit.

Google may be picking up on those user interaction signals that indicate a preference and satisfaction with the Reddit results but those results may simply be biases and not an indication that Reddit is trustworthy and authoritative.

Is Reddit Benefiting From A Self-Reinforcing Feedback Loop?

It may very well be that Google’s decision to prioritize user generated content may have started a self-reinforcing pattern that draws users in to Reddit through the search results and because the answers seem plausible those users start to prefer Reddit results. When they’re exposed to more Reddit posts their familiarity bias kicks in and they start to show a preference for Reddit. So what could be happening is that the users and Google’s algorithm are creating a self-reinforcing feedback loop.

Is it possible that Google’s decision to show more user generated content has kicked off a cycle where more users are exposed to Reddit which then feeds back into Google’s algorithm which in turn increases Reddit visibility, regardless of lack of expertise and authoritativeness?

Featured Image by Shutterstock/Kues

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WordPress Releases A Performance Plugin For “Near-Instant Load Times”

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WordPress speculative loading plugin

WordPress released an official plugin that adds support for a cutting edge technology called speculative loading that can help boost site performance and improve the user experience for site visitors.

Speculative Loading

Rendering means constructing the entire webpage so that it instantly displays (rendering). When your browser downloads the HTML, images, and other resources and puts it together into a webpage, that’s rendering. Prerendering is putting that webpage together (rendering it) in the background.

What this plugin does is to enable the browser to prerender the entire webpage that a user might navigate to next. The plugin does that by anticipating which webpage the user might navigate to based on where they are hovering.

Chrome lists a preference for only prerendering when there is an at least 80% probability of a user navigating to another webpage. The official Chrome support page for prerendering explains:

“Pages should only be prerendered when there is a high probability the page will be loaded by the user. This is why the Chrome address bar prerendering options only happen when there is such a high probability (greater than 80% of the time).

There is also a caveat in that same developer page that prerendering may not happen based on user settings, memory usage and other scenarios (more details below about how analytics handles prerendering).

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The Speculative Loading API solves a problem that previous solutions could not because in the past they were simply prefetching resources like JavaScript and CSS but not actually prerendering the entire webpage.

The official WordPress announcement explains it like this:

Introducing the Speculation Rules API
The Speculation Rules API is a new web API that solves the above problems. It allows defining rules to dynamically prefetch and/or prerender URLs of certain structure based on user interaction, in JSON syntax—or in other words, speculatively preload those URLs before the navigation. This API can be used, for example, to prerender any links on a page whenever the user hovers over them.”

The official WordPress page about this new functionality describes it:

“The Speculation Rules API is a new web API… It allows defining rules to dynamically prefetch and/or prerender URLs of certain structure based on user interaction, in JSON syntax—or in other words, speculatively preload those URLs before the navigation.

This API can be used, for example, to prerender any links on a page whenever the user hovers over them. Also, with the Speculation Rules API, “prerender” actually means to prerender the entire page, including running JavaScript. This can lead to near-instant load times once the user clicks on the link as the page would have most likely already been loaded in its entirety. However that is only one of the possible configurations.”

The new WordPress plugin adds support for the Speculation Rules API. The Mozilla developer pages, a great resource for HTML technical understanding describes it like this:

“The Speculation Rules API is designed to improve performance for future navigations. It targets document URLs rather than specific resource files, and so makes sense for multi-page applications (MPAs) rather than single-page applications (SPAs).

The Speculation Rules API provides an alternative to the widely-available <link rel=”prefetch”> feature and is designed to supersede the Chrome-only deprecated <link rel=”prerender”> feature. It provides many improvements over these technologies, along with a more expressive, configurable syntax for specifying which documents should be prefetched or prerendered.”

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See also: Are Websites Getting Faster? New Data Reveals Mixed Results

Performance Lab Plugin

The new plugin was developed by the official WordPress performance team which occasionally rolls out new plugins for users to test ahead of possible inclusion into the actual WordPress core. So it’s a good opportunity to be first to try out new performance technologies.

The new WordPress plugin is by default set to prerender “WordPress frontend URLs” which are pages, posts, and archive pages. How it works can be fine-tuned under the settings:

Settings > Reading > Speculative Loading

Browser Compatibility

The Speculative API is supported by Chrome 108 however the specific rules used by the new plugin require Chrome 121 or higher. Chrome 121 was released in early 2024.

Browsers that do not support will simply ignore the plugin and will have no effect on the user experience.

Check out the new Speculative Loading WordPress plugin developed by the official core WordPress performance team.

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How Analytics Handles Prerendering

A WordPress developer commented with a question asking how Analytics would handle prerendering and someone else answered that it’s up to the Analytics provider to detect a prerender and not count it as a page load or site visit.

Fortunately both Google Analytics and Google Publisher Tags (GPT) both are able to handle prerenders. The Chrome developers support page has a note about how analytics handles prerendering:

“Google Analytics handles prerender by delaying until activation by default as of September 2023, and Google Publisher Tag (GPT) made a similar change to delay triggering advertisements until activation as of November 2023.”

Possible Conflict With Ad Blocker Extensions

There are a couple things to be aware of about this plugin, aside from the fact that it’s an experimental feature that requires Chrome 121 or higher.

A comment by a WordPress plugin developer that this feature may not work with browsers that are using the uBlock Origin ad blocking browser extension.

Download the plugin:
Speculative Loading Plugin by the WordPress Performance Team

Read the announcement at WordPress
Speculative Loading in WordPress

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See also: WordPress, Wix & Squarespace Show Best CWV Rate Of Improvement

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10 Paid Search & PPC Planning Best Practices

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10 Paid Search & PPC Planning Best Practices

Whether you are new to paid media or reevaluating your efforts, it’s critical to review your performance and best practices for your overall PPC marketing program, accounts, and campaigns.

Revisiting your paid media plan is an opportunity to ensure your strategy aligns with your current goals.

Reviewing best practices for pay-per-click is also a great way to keep up with trends and improve performance with newly released ad technologies.

As you review, you’ll find new strategies and features to incorporate into your paid search program, too.

Here are 10 PPC best practices to help you adjust and plan for the months ahead.

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1. Goals

When planning, it is best practice to define goals for the overall marketing program, ad platforms, and at the campaign level.

Defining primary and secondary goals guides the entire PPC program. For example, your primary conversion may be to generate leads from your ads.

You’ll also want to look at secondary goals, such as brand awareness that is higher in the sales funnel and can drive interest to ultimately get the sales lead-in.

2. Budget Review & Optimization

Some advertisers get stuck in a rut and forget to review and reevaluate the distribution of their paid media budgets.

To best utilize budgets, consider the following:

  • Reconcile your planned vs. spend for each account or campaign on a regular basis. Depending on the budget size, monthly, quarterly, or semiannually will work as long as you can hit budget numbers.
  • Determine if there are any campaigns that should be eliminated at this time to free up the budget for other campaigns.
  • Is there additional traffic available to capture and grow results for successful campaigns? The ad platforms often include a tool that will provide an estimated daily budget with clicks and costs. This is just an estimate to show more click potential if you are interested.
  • If other paid media channels perform mediocrely, does it make sense to shift those budgets to another?
  • For the overall paid search and paid social budget, can your company invest more in the positive campaign results?

3. Consider New Ad Platforms

If you can shift or increase your budgets, why not test out a new ad platform? Knowing your audience and where they spend time online will help inform your decision when choosing ad platforms.

Go beyond your comfort zone in Google, Microsoft, and Meta Ads.

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Here are a few other advertising platforms to consider testing:

  • LinkedIn: Most appropriate for professional and business targeting. LinkedIn audiences can also be reached through Microsoft Ads.
  • TikTok: Younger Gen Z audience (16 to 24), video.
  • Pinterest: Products, services, and consumer goods with a female-focused target.
  • Snapchat: Younger demographic (13 to 35), video ads, app installs, filters, lenses.

Need more detailed information and even more ideas? Read more about the 5 Best Google Ads Alternatives.

4. Top Topics in Google Ads & Microsoft Ads

Recently, trends in search and social ad platforms have presented opportunities to connect with prospects more precisely, creatively, and effectively.

Don’t overlook newer targeting and campaign types you may not have tried yet.

  • Video: Incorporating video into your PPC accounts takes some planning for the goals, ad creative, targeting, and ad types. There is a lot of opportunity here as you can simply include video in responsive display ads or get in-depth in YouTube targeting.
  • Performance Max: This automated campaign type serves across all of Google’s ad inventory. Microsoft Ads recently released PMAX so you can plan for consistency in campaign types across platforms. Do you want to allocate budget to PMax campaigns? Learn more about how PMax compares to search.
  • Automation: While AI can’t replace human strategy and creativity, it can help manage your campaigns more easily. During planning, identify which elements you want to automate, such as automatically created assets and/or how to successfully guide the AI in the Performance Max campaigns.

While exploring new features, check out some hidden PPC features you probably don’t know about.

5. Revisit Keywords

The role of keywords has evolved over the past several years with match types being less precise and loosening up to consider searcher intent.

For example, [exact match] keywords previously would literally match with the exact keyword search query. Now, ads can be triggered by search queries with the same meaning or intent.

A great planning exercise is to lay out keyword groups and evaluate if they are still accurately representing your brand and product/service.

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Review search term queries triggering ads to discover trends and behavior you may not have considered. It’s possible this has impacted performance and conversions over time.

Critical to your strategy:

  • Review the current keyword rules and determine if this may impact your account in terms of close variants or shifts in traffic volume.
  • Brush up on how keywords work in each platform because the differences really matter!
  • Review search term reports more frequently for irrelevant keywords that may pop up from match type changes. Incorporate these into match type changes or negative keywords lists as appropriate.

6. Revisit Your Audiences

Review the audiences you selected in the past, especially given so many campaign types that are intent-driven.

Automated features that expand your audience could be helpful, but keep an eye out for performance metrics and behavior on-site post-click.

Remember, an audience is simply a list of users who are grouped together by interests or behavior online.

Therefore, there are unlimited ways to mix and match those audiences and target per the sales funnel.

Here are a few opportunities to explore and test:

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  • LinkedIn user targeting: Besides LinkedIn, this can be found exclusively in Microsoft Ads.
  • Detailed Demographics: Marital status, parental status, home ownership, education, household income.
  • In-market and custom intent: Searches and online behavior signaling buying cues.
  • Remarketing: Advertisers website visitors, interactions with ads, and video/ YouTube.

Note: This varies per the campaign type and seems to be updated frequently, so make this a regular check-point in your campaign management for all platforms.

7. Organize Data Sources

You will likely be running campaigns on different platforms with combinations of search, display, video, etc.

Looking back at your goals, what is the important data, and which platforms will you use to review and report? Can you get the majority of data in one analytics platform to compare and share?

Millions of companies use Google Analytics, which is a good option for centralized viewing of advertising performance, website behavior, and conversions.

8. Reevaluate How You Report

Have you been using the same performance report for years?

It’s time to reevaluate your essential PPC key metrics and replace or add that data to your reports.

There are two great resources to kick off this exercise:

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Your objectives in reevaluating the reporting are:

  • Are we still using this data? Is it still relevant?
  • Is the data we are viewing actionable?
  • What new metrics should we consider adding we haven’t thought about?
  • How often do we need to see this data?
  • Do the stakeholders receiving the report understand what they are looking at (aka data visualization)?

Adding new data should be purposeful, actionable, and helpful in making decisions for the marketing plan. It’s also helpful to decide what type of data is good to see as “deep dives” as needed.

9. Consider Using Scripts

The current ad platforms have plenty of AI recommendations and automated rules, and there is no shortage of third-party tools that can help with optimizations.

Scripts is another method for advertisers with large accounts or some scripting skills to automate report generation and repetitive tasks in their Google Ads accounts.

Navigating the world of scripts can seem overwhelming, but a good place to start is a post here on Search Engine Journal that provides use cases and resources to get started with scripts.

Luckily, you don’t need a Ph.D. in computer science — there are plenty of resources online with free or templated scripts.

10. Seek Collaboration

Another effective planning tactic is to seek out friendly resources and second opinions.

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Much of the skill and science of PPC management is unique to the individual or agency, so there is no shortage of ideas to share between you.

You can visit the Paid Search Association, a resource for paid ad managers worldwide, to make new connections and find industry events.

Preparing For Paid Media Success

Strategies should be based on clear and measurable business goals. Then, you can evaluate the current status of your campaigns based on those new targets.

Your paid media strategy should also be built with an eye for both past performance and future opportunities. Look backward and reevaluate your existing assumptions and systems while investigating new platforms, topics, audiences, and technologies.

Also, stay current with trends and keep learning. Check out ebooks, social media experts, and industry publications for resources and motivational tips.

More resources: 

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Featured Image: Vanatchanan/Shutterstock

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