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Google Looks to Maximize its eCommerce Appeal with New Video Review and Shopping Platform

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With Facebook set to significantly advance its eCommerce ambitions via its new Facebook and Instagram shops, Google is also looking to ensure it maintains its E-handel stake with a new product showcase platform that aims to tap into the rising popularity of short-form video – with Instagram, specifically, in its sights.

As you can see in the video, Google’s new ‘Shoploop‘ app enables people to share their experiences with products via video short video clips.

Enligt Google:

The experience on Shoploop is more interactive than just scrolling through images, titles and descriptions on a traditional e-commerce site. All Shoploop videos are shorter than 90 seconds and help you discover new products in an entertaining way, whether you want to try at-home nail stickersrevive your second-day hair eller get a concealer that gives full coverage.”

Shoploop

The actual format of Shoploop is more akin to Twitter, with users able to scroll through a feed of posts in various categories.

“Once you find a product that interests you, you can either save the product to buy it later or click straight to the merchant’s website to complete the purchase. You can also follow your favorite Shoploop creators and share videos you like with your friends and family.”

What’s particularly interesting, though, is that Shoploop isn’t actually an app, at least not in a traditional sense.

Created by Google’s experimental Area 420 team, Shoploop is currently only available via mobile web, by visiting shoploop.app. That means users don’t need to download a new app, they can simply log on via their mobile web browser. That could increase usage, as it doesn’t require users to seek out a new app, but it may also have some limitations without a defined ‘home’ for people to tap on to when they’re looking to shop.

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As noted, the platform is the latest in Google’s effort to maximize its own eCommerce potential, which its been ramping up development of in response to increased online shopping engagement during the COVID-19 lockdowns. 

Back in April, Google made listings in Google Shopping available for free, expanding its pool of products, and building on its updated Google Shopping app that it launched last October. Google has also added a range of new produkt och services listing options, in both search ads and Google My Business profiles, in order to better promote delivery and sale options, and help businesses maximize eCommerce opportunities.

Google product listings

With Pinterest, Facebook, TikTok and Snapchat all looking to boost their on-platform shopping options, Google remains in a strong position on this front, as it already has access to a comprehensive database of available product listings, and it’s still the leader in search, and where many people first turn to get more information.

As such, Google can provide more product comparisons, more price data – Google will likely be able to maintain a hold on a significant share of eCommerce search activity by effectively tapping into the data tools it already has in search. 

Then it just needs to ensure it provides engaging options, similar to social apps, that will keep shoppers aligned with it. And while Shopaloop faces an uphill battle to catch up with the engagement levels of these other social apps, it may give Google another way into the market, and another option to broaden its eCommerce offerings.

I don’t like its chances, but I do like the concept. It seems like a valuable, helpful option, which could potentially catch on, especially if Google looks to promote it in related search results.

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As a vehicle for brand and product promotion, Google says that Shoploop is currently focused on:

“Content creators, publishers and online store owners in the skönhet industry in categories such as makeup, skincare, hair and nails. Our goal is to provide them a platform where they can review and recommend products and help others shop directly from their videos.”

If you’re a content creator or a store owner in any of these product areas, you can apply to become an exclusive Shoploop creator.   

You can check out Shoploop on mobile här.

Socialmediatoday.com

SOCIAL

Elon Musk beskriver nya bockmarkeringar i alternativa färger för att förtydliga verifieringen

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Elon Musk Outlines New, Alternate Color Checkmarks to Clarify Verification

Elon Musk has revealed more details of the coming revamp of Twitter’s $8 verification program, which was initially launched three weeks back, but then pulled from live production due to a raft of impersonations which caused significant confusion in the app.

Those impersonations also led to stock price dips, corporate apologies, misreporting – the $8 verification plan, while only available to some users, for a short amount of time, immediately caused significant issues for Twitter and it’s as partners.

So Elon and Co. took it back, in order to revise and re-shape the program in a more brand-safe, user-friendly way.

And now, Musk has revealed more details as to exactly how the updated $8 verification plan will work.

First, to limit the potential of misrepresentation of corporate and government accounts, Musk says that those profiles will now get a different colored checkmark, which will ensure that people can’t just buy a blue tick and then pretend to be Coca-Cola for example.

Enligt Mysk:

“Gold check for companies, gray check for government, blue for individuals (celebrity or not)”

App researcher Alessandro Paluzzi Postad dessa exempel of how these new ticks might look in the app.

It’s a sensible move, which will avoid similar incidents like this tweet from an $8 verified account, which tanked Eli Lilly’s stock price.

Eli Lilly tweet

The updated gold checkmark will ideally limit the potential for future users to do the same, because they won’t be able to buy the official gold tick – though there will be a period of adjustment and education on such for users.

The alternate checkmarks will also likely kill off Twitter’s new gray ‘Official’ tick, which looks pretty ridiculous.

Twitter Official checkmark

Of course, the new variations of checkmarks do also add the potential problem of another elusive marker that people will be trying to get. But we’ll cross that extra complication when we come to it.

Another concern with this approach is that it’ll require manual checking, as Twitter can’t know for sure that it’s a brand or government account without some kind of confirmation.
Initially, Twitter has thus far opted to avoid any kind of manual confirmation in this new process, due to the additional labor requirement, but now, Musk says that this will be integrated into the updated process:

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“All verified accounts will be manually authenticated before check activates. Painful, but necessary.”

How Musk and Co. do that with any level of efficiency, with 65% less staff, I don’t know, but it seems like they’re going to at least try to find a way to check each $8 subscriber before approving their blue tick.

Musk also noted last week that any change in user name will result in a blue tick being deactivated till Twitter approves the new name.

So, like, a lot of manual monitoring, with a lot less staff.

Also, for the traditional blue checkmarks, there’ll be no differentiation between those who’ve been given the marker, and those who’ve paid for it:

“All verified individual humans will have same blue check, as boundary of what constitutes ‘notable’ is otherwise too subjective.”

Which is true – there are a lot of blue checkmarks on random accounts, and it has been a confused system. But at the same time, there are also a lot of high-profile individuals who could be at risk of impersonation under this system – which, incidentally, is why the blue ticks were introduced in the first place (in 2009, an MLB star sued Twitter for allowing a scammer to use his likeness to dupe people in the app).

Det finns också detta:

“Individuals can have secondary tiny logo showing they belong to an org if verified as such by that org.”

So an additional qualifier for spokespeople, CEOs and journalists, as another measure to avoid impersonation.

The updated elements will certainly lessen the scope for scam activity, but still, they do also introduce a level of risk, and at the same time, the scheme itself is unlikely to work out as Musk hopes.

The revamp of Twitter’s verification program is Elon’s first grand plan to save the app (aside from cutting costs), by giving users access to one of the most in-demand in-app features – the elusive blue checkmark.

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Charging for verification could theoretically kill two birds with one stone, in verifying real humans (while making it cost-prohibitive to crate bot accounts) while also providing a direct revenue stream, thereby reducing the company’s reliance in ads. People want the blue tick, now they can get it, while Musk has also sought to amplify the cultural divide element, by presenting this as a way to even the field, and enable all users to get what only celebrities have thus far been able to access.

Initially, Musk was set to charge $20 per month for this service, but after an argument with the author of ‘Misery’, he reduced this to $8 per month.

In Musk’s view, this is a good deal, because who doesn’t have an extra $8 to spend?

He’s since sought to establish this as the norm, repeatedly telling his critics to ‘now pay $8’, as if it’s a forgone conclusion that people will indeed pay.

But they won’t, and history shows that there’s almost no chance that Musk’s paid verification scheme will actually work as intended.

Take, for example, Twitter blå, which provides Twitter users with a raft of additional features, which was initially available for $3 per month.

Twitter Blue never saw much take-up, peaking at 100k subscribers, with even the addition of tweet editing, the most requested feature in social media history, failing to shift the needle in any significant way.

Given this, it’s difficult to see Musk’s new, $8 verification getting the number of sign ups he’d need to achieve his aims for the option.

For context:

  • Om Elon vill få prenumerationer för att bidra med 50% av Twitters intäkter, som han tidigare sagt, behöver han 24,6 miljoner användare att logga in för att betala $8 per månad för en blå bock
  • Om han vill använda detta som ett sätt att verifiera alla människor, så att endast botkonton är de som inte har en blå bock, skulle du tro att han skulle titta på uppemot 75% av Twitters användarbas, eller cirka 178 miljoner användare som betalar varje månad
  • Twitter kommer sannolikt faktiskt att förlora omkring $6 per amerikansk användare, per månad, för varje person som registrerar sig för det nya $8 Twitter Blue-schemat, på grund av Musks plan att visa Blue-prenumeranter "halva annonserna". Om man tar hänsyn till App Store-avgifterna från den månatliga $8-betalningen, kan det faktiskt vara en svår balans ur intäktssynpunkt, med Twitter potentiellt till och med förlora pengar på affären, om det slutar med att annonsexponeringen minskar.
  • Majoriteten av Twitter-användare är utanför USA, där $8 per månad kan vara mycket mer kostnadsöverkomligt. Detta gäller särskilt i Indien, där det mesta av Twitters tillväxt har kommit från de senaste tre åren. Indien har nu 18,8 miljoner användare vilket gör det till Twitters tredje största publikmarknad, och även om Musk också har flaggat för varierande prissättning per region, kan till och med $1 per månad vara för högt för utvecklingsmarknader
     
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I huvudsak finns det inget prejudikat som tyder på att tillräckligt många användare kommer att registrera sig för Elons $8 per månad bockplan för att göra det värt besväret för företaget att köra, antingen som en intäkts- eller verifieringsväg. Bara 0,41% av Snapchat-användare betalar för Snapchat+, en bråkdel av LinkedIn-användare ponny upp för Premium, medan Meta drog slutsatsen för länge sedan att debitera användare var inte i närheten så lukrativt som att visa fler annonser till en större publik.

Dessa nya åtgärder motverkar vissa av de problem som den första versionen av Musks $8-verifieringsprogram introducerade, men återigen kunde de också undvika dem helt genom att revidera det nuvarande blåchecksystemet, i motsats till att helt enkelt låta folk betala för markören.

Men oavsett är Musk fast besluten att gå vidare och ta reda på det själv på båda håll

Musk säger att den uppdaterade $8-verifieringsplanen kommer att lanseras på fredag nästa vecka (12/2).



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