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How to Generate Leads: 41 Strategies That Work (Paid & Free!)

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How to Generate Leads: 41 Strategies That Work (Paid & Free!)

Think about the last big ticket purchase you made. Did you find out about the business or product and then immediately become a customer? 61% of marketers say generating traffic and leads is their number one challenge.

Table of contents

What is lead generation?

Lead generation is the process of capturing the contact information of potential customers for your business. It often takes multiple encounters with a business before a person becomes a customer, so with their contact information, you can initiate these encounters—and make them impressionable—through useful content.

The idea is to build trust and stay top of mind so that eventually, when these leads are ready to buy, they choose you.

Lead generation is especially important for businesses that involve:

  • Big ticket purchases: real estate, financial services, solar
  • High returns on new leads: law firms
  • Slower sales cycle: B2B SaaS
  • Ecommerce: coupons

How to generate leads: The basics

Every lead generation strategy is going to look different from business to business, but regardless, there are four fundamentals that apply across the board.

1. Offer

Every lead generation strategy needs something that your prospective leads feel is worth exchanging their contact information for—also known as the lead magnet. In addition to being of value, make sure it’s also relevant to your products and services so that you’re attracting quality leads.

Examples of offers include:

  • Content (reports, checklists, guides, cheat sheets)
  • Free tools (calculators, graders, quizzes)
  • Newsletters
  • Swag
  • Free trials
  • Demos
  • Free consults

how to generate leads - lead magnet examples

The best offer will vary depending on the channel you’re promoting it on (such as your website, search engines, or social media), the segment of your audience you are targeting, and their intent and mindset.

2. Landing page and form

Your landing page is the page the person lands on after clicking the call to action button for the offer. This page contains all of features and benefits of the offer, plus the form the user fills out to obtain it.

Tips for your lead generation landing pages:

  • Make sure the messaging is the same as the ad or piece of content leading to it.
  • Keep form fields to a minimum.
  • Test your forms to make sure they populate leads in your CRM.
  • Use anything BUT “submit” as your CTA button language

a perfectly optimized landing page

3. Thank you page

The thank you page is where the user lands after submitting their contact information. You achieve this by making the URL for the form submit button the thank you page.

A good thank you page has the following qualities:

  • Confirms for your potential customer that the transaction is complete.
  • Thanks them for their interest in your business.
  • Contains the offer such as a link to a PDF or the steps to obtain it (like check your inbox).
  • Promotes a secondary offer.
  • Tracks conversions.

4. Tracking and CRM

Generating leads is only the first step. You need to follow up with them and nurture them so they become customers. If you have a small business, a spreadsheet may do. But even then, it’s hard to keep track of each individual lead’s journey. And this is important because you want to cater your communication to whichever stage they’re at, and whatever touchpoint brought them to your business. A customer relationship management (CRM) or lead management software can help you automate personalized and meaningful communication.

how to generate leads - lead management example

How to generate leads with your website

While there are many ways to generate leads for your business off your website, the majority of your leads will be captured on it. The idea is to optimize each page for lead generation and then drive relevant traffic to your site.

Step #1: Optimize your website to generate leads

Ideally, every page on your website should provide an opportunity for a visitor to become a lead. This can be done in a tasteful way using a mix of strategies. For example:

how to generate leads - sticky sidebar offer example

Step #2: Match offer with intent

Keep in mind that a visitor’s intent will be different on different pages of your site, so cater your offers accordingly.

  • Homepage: Your homepage should have a prominent call to action for your main product or service above the fold, with secondary lead-generating offers below the fold. However, if you are a lead gen-focused business, your primary offer may be a lead-focused offer such as a free consult or trial.
  • Contact us page: The only lead-generating offer on your contact us page should be a contact form. Rather than providing an email address, replace it with a form that will send a notification to your email.
  • Products and services page: Be careful with your products and services pages. The main CTA on these pages should be to purchase the product or service, but you might want to use a live chat widget for those who may have questions before committing.
  • Testimonials page. Your testimonials page will attract well-qualified traffic, but you may not want to interrupt their research process with other offers. You might leave a chat widget on this page or test out gating your success stories. Those who care enough to fill out a form to view the story are going to be highly interested in your business.
  • Blog posts: Intent to buy on your blog is going to be lower than intent to learn. Your lead magnets on your blog posts should be lower-funnel, such as guides, checklists, or newsletter signups.

content marketing funnel

Step #3: Drive traffic to your lead-generating website

Once your website is optimized to generate leads, now it’s time to optimize it to generate traffic. Not just any traffic, but qualified traffic. That is, visitors who are going to be most interested in your lead magnets. This means employing a combination of SEO and business promotion strategies, such as:

  • Blog posting: Write high-quality blog posts containing information that your target audience is looking up online. Use keyword research tools to pick the best topics to target.
  • Backlink building: Well-targeted content will get found on search engines, but earning backlinks to that content from other reputable sights will help it to rank higher and accumulate even more relevant traffic.
  • Local SEO: Optimizing your listings is a top lead generation strategy for local businesses. Prioritize your Google Business Profile and use our tips to optimize your listing.
  • Social media: Social media is a powerful lead generation tool! Post regularly with links to your blog posts. Engage with your current followers, share others’ content, using hashtags, and run contests. More followers = more traffic. Tips to generate B2B leads from LinkedIn here.
  • Influencer collaborations: Partner with a popular influencer who has a large following in your market. Whether that’s through a guest post, a video, or an AMA, this can help drive traffic from a relevant audience to your social channels and website.
  • Newsletter emails: Send out interesting, informative, and useful emails with links to your website and landing pages. People on your email list are already leads for your business, but it’s important to keep them coming back to your site and engaging with other offers, so they can move further down the funnel and keep your business at the top of their minds.
  • Paid traffic campaigns: Most ad platforms have some form of traffic objective that allows you to drive visitors to your site, but these platforms also tend to have lead gen or conversion objectives, which are going to be more useful. We’ll talk about those next.

More ways to generate leads online

The above strategy is essential for generating leads for your business, but it is more or less a passive approach: turn your website into a lead engine that’s always working for you, and then send users there where they can basically choose their own adventure.

This is essential, but here are some more lead generation ideas that are more active and targeted. Take a look:

Run conversion campaigns

Rather than sending people to your website to just come across your lead magnets (like guides, checklists, and free tools), you can directly promote those offers using paid media campaigns through search, social, display, and YouTube ads. These are the “conversion” campaigns I talked about a little bit ago. Be sure to create dedicated landing pages for those offers, catered to that channel and that specific target audience.

Why spend money to generate leads rather than customers? Because you can nurture these leads. And with the targeting capabilities of online advertising, you can capture highly qualified, highly nurturable leads.

Experiment with lead form ads

Most ad platforms offer a lead form ad (Facebook offers lead ads, Google offers lead form extensions), which means that when a user clicks on the ad, they aren’t directed to a landing page on your site; instead, a form appears right on that platform. This lower-friction approach can be useful in generating higher volumes of leads than with landing page campaigns, but you do have to be mindful of lead quality with these.

how to generate leads - lead form ad example on google

Here’s an example of a lead form ad on Google.

Host contests & giveaways

Everyone likes free stuff, so what better way to generate leads than by doing contests and giveaways? Just be sure to offer something relevant to your business, and to have a way of collecting contest entrant contact information. Otherwise, you’re only gaining followers, not leads.

While they may not immediately generate your highest quality leads, contests and giveaways help you to build an audience as well as brand affinity.

Run referral programs

Establish a referral program with your existing customers. This is a great customer engagement strategy that will also bring new leads through the door.

how to generate leads - referral program example

More ways to generate leads offline

Just because your lead-generating powerhouses (your website, search engines, and social) are online does not mean that all of your strategies should take place there. Do not ignore these good old-fashioned offline marketing strategies for generating leads!

Capitalize on events

  • Sponsor local events: Sponsor events that are applicable to your business, such as a bike shop sponsoring a local race. Include your contact information on your signage and swag, or set up a stand where interested prospects can interact with you and sign up for your newsletter.
  • Attend industry events: Industry trade shows and networking events can connect you to a large number of new potential prospects that you can follow up with and nurture in the days and weeks afterward. Building relationships with other business owners and industry professionals can also help you in your lead generation efforts—just don’t make that the goal of the relationship. Follow our networking strategies and tips for more on that front!
  • Host your own events: Host events at your location or partner with a brick-and-mortar business if you don’t have one. Think tutorials, seminars, free sessions, family fun nights. Have a signup sheet at the event for your email list or collect contact information for a giveaway that night.

Try out print ads

Break through the online clutter by trying print ads in a local newspaper. To find the right publications for your print ads, consider the volume and frequency of distribution, the characteristics of its readers, and the cost. Contacting your business via a print ad or postcard may have a little more friction than an online CTA, but you may also find that the people who take the action despite the friction are high-quality leads.

Send direct mail

A well-designed and properly targeted postcard or care package can be a great way to stand out from your competitors. Just make sure you include a specific CTA—to use a coupon in-store, to go to a specific landing page on your site, or to use a specific promo code.

1673799456 990 How to Generate Leads 41 Strategies That Work Paid

Image source

Give out swag

Free and useful items with your brand and contact information are a great way to reach leads for your business. Try sunglasses, frisbees, hats, drink koozies, pens, notepads, and more. You can hand out swag at your store, at special events, or use it for competition prizes. You can also use signs, flyers, and car wraps on your own properties.

Reach out to local media outlets

If you’re a small or local business, see what kind of levers you can pull within your community:

  • Local radio ads: Similar to online ads, you can target by audience and even time of day.
  • Local TV: Local news outlets regularly feature small businesses on their morning shows … often for free! Reach out to local TV and radio stations and find out how to get on air.
  • Local press: Have a story-worthy event or cause to talk about, a unique take on a current event, tips for your community, or just a cool founding story? Pitch to the press and see if you can get some PR, whether through a press release or feature story.

best ways to promote your business get featured in local newspaper

Provide excellent customer service

Referral programs are great and all, but the best referral you can get? From a customer who was just so dang pleased with the service you provided, that they took it upon themselves to recommend you to others. Provide products and services that are truly a cut above the rest, and you’ll find yourself attracting new leads organically.

Final tips on generating leads

As I mentioned earlier in this post, generating leads is only the first part of the equation. Proper lead management is the key to ensuring you turn those leads into customers. That said, here are some final tips for a solid lead generation process:

  • Track everything: Use UTMs, campaign IDs, or other tracking methods so you can understand which offers are driving the most leads and which ones aren’t worth your time or money.
  • Track conversion from lead to customer: It’s important to note not only the offers that are generating the most leads, but also the offers that have the highest lead-to-customer conversion rate.
  • Follow up with your leads: The whole point of lead generation is to turn them into customers for your business. This rarely happens on a first encounter, so be sure to follow up with your leads more than once—catering your communication to the offer that led them to your business.

 

How to generate leads, the big list:

  1. Reports
  2. Checklists
  3. Guides
  4. Cheat sheets
  5. Webinars
  6. Newsletters
  7. Calculators
  8. Graders
  9. Quizzes
  10. Other free tools
  11. Swag
  12. Free trials
  13. Demos
  14. Consults
  15. Case studies
  16. Courses
  17. Anchor text
  18. Buttons
  19. Embedded forms
  20. Chatbots
  21. Sidebars and bottom rails
  22. Blogging
  23. Backlinks
  24. Listings
  25. Social posting
  26. Influencer collaborations
  27. Paid conversion campaigns
  28. Lead form ads
  29. Contests and giveaways
  30. Referral programs
  31. Sponsor events
  32. Attend events
  33. Host events
  34. Print ads
  35. Direct mail
  36. Swag
  37. Car wraps and signage
  38. Radio ads
  39. TV ads
  40. Local press
  41. Customer service

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86 Summer-Ready June Content Ideas

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86 Summer-Ready June Content Ideas

June marks the official start of summer, opening up many creative ways to connect with your audience. Throw in June’s holidays, summer solstice, and a bounty of food-themed days of appreciation (we’re looking at you, National Doughnut Day), and your June content calendar runneth over.

With all that fun in mind, we’ve gathered dozens of creative June content ideas. From entertaining videos to educational emails, you’ll find plenty of inspiration to fill this month’s content calendar.

Contents

💡 Want an entire year’s worth of marketing ideas? Download The Mega Must-Have Marketing Calendar.

June holiday content ideas

Although this month does not have any tentpole holidays like Thanksgiving or Christmas, there are several June holidays worth celebrating.

Father’s Day (June 16)

Great parents should be celebrated every day, but let’s face it, they’re often in the background doing the hard work most people don’t see. That’s why we celebrate Mother’s Day in May and Father’s Day in June, so these often unsung heroes get a little of the recognition they deserve.

If you want to get a gift for a dad with no strings attached, buy them a broken guitar (cue the groan). But seriously (sort of), Fire Department Coffee found a fun way to celebrate Father’s Day with an Instagram Reel full of dad jokes.

June content ideas - screenshot of an Instagram post featuring dad jokes.

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This is a low-lift way to have a little fun with your audience while keeping in the spirit of Dad’s big day.

Here’s another thing to be aware of. Father’s Day can be a difficult time for some people. If you’re running a Father’s Day email campaign, give your subscribers a way to opt out.

June content ideas - email from Uncommon Goods offering an opt-out for Father's Day emails.June content ideas - email from Uncommon Goods offering an opt-out for Father's Day emails.

here are several other June content ideas geared toward dads and the people who care about them:

  • Have a dad joke competition on social media.
  • Get dads to comment describing their favorite way to spend Father’s Day.
  • Write a blog post listing local Father’s Day discounts and events.
  • Share a heartfelt shout-out to everyone who has lost their father, stepped in as a father figure, hopeful dads facing fertility issues, and fathers who have lost a child.

👋 Email is one of the best marketing channels available. Use The Complete Email Marketing Toolkit (Free Email Templates, Subject Lines, & Tips) to make the most of it.

Juneteenth (June 19)

On June 19, 1865—more than two years after President Lincoln signed the Emancipation Proclamation—Union troops arrived in Galveston Bay, Texas, the final holdout for the practice of slavery in the US. On that day, 250,000 enslaved Africans were finally granted their freedom. We now commemorate the history of that day as Juneteenth, often considered the second American Independence Day.

Juneteenth festivals are increasingly popular, with events popping up in big cities and small towns alike. The Brooklyn Mavens help their followers find the events by posting a video on Instagram with a roundup of what’s happening Juneteenth weekend.

June content ideas - Instagram video with ideas for Juneteenth celebrations.June content ideas - Instagram video with ideas for Juneteenth celebrations.

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You can do the same on social media posts, blog posts, or even by email. But there are plenty of other ways to share in this important day. Here are a few ideas to get you started:

  • Post powerful quotes from African American leaders.
  • Write an article explaining the history of Juneteenth, covering what happened before and June 19th.
  • Create a cooking video featuring Juneteenth-inspired recipes.
  • Curate a list of books from Black authors or highlight the works of Black visual artists.
  • Share a list of Black-owned businesses in your area.

Pre-Independence Day

For many people, the 4th of July is a big event that requires plenty of planning. That means you should share at least some of your Independence Day content ahead of time in late June.

ExtraSpace Storage shows us how it’s done with an extensive blog post full of ideas for a sparkling Fourth of July party.

June content ideas - blog post of 4th of July party planning ideas.June content ideas - blog post of 4th of July party planning ideas.

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You can use the same strategy and create a big roundup of party planning ideas or go deep on one or two parts of planning a celebration, like these:

  • Post a patriotic music playlist.
  • Video a video showing how to clean and prep a gas grill.
  • Make a shopping list of essentials for the perfect Independence Day party.
  • Note local fireworks regulations and safety tips, plus mention that June is National PTSD Awareness Month as a way to remind people to be considerate with their fireworks displays.

June food content ideas

Sometimes, the fastest way to your followers’ hearts is through their stomachs. When it comes to planning your June marketing, don’t sleep on June’s variety of victual delights.

National Doughnut Day (June 7)

If you need to fill a hole in your June marketing calendar, celebrate one of the most beloved foods on the planet: the mighty doughnut! Just about anything you publish will garner good feelings (and maybe make your competition a little jelly).

The icing on top is that your brand doesn’t need to be a purveyor of cylindrical breakfast snacks at all. Take a look at this pastry-perfect post from Famer’s Almanac.

June content ideas - social media post with pictures of doughnuts.June content ideas - social media post with pictures of doughnuts.

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What’s brilliant about this tactic is the social media post directs viewers to a recipe on the Almanac’s website, offering a surgery slide into the business’s marketing funnel. Want to cash in on this confectionary? Try these Doughnut Day ideas for yourself:

  • Get followers to vote on a March Madness-like bracket of the best doughnut toppings and fillings.
  • Let people know where they can get discounts and specialty doughnuts around town.
  • Create a slideshow of the most unusual, real-life doughnut recipes (like the hibiscus doughnut or the infamous cayenne pepper-topped Ring of Fire).
  • Just share a picture of your staff enjoying their favorite doughnut.

National Corn on the Cob Day (June 11)

It may not have the draw of doughnuts, but no food signifies the start of summer like a fresh ear of corn on the cob. National Corn on the Cob Day, celebrated on June 11, is the perfect opportunity to engage anyone stalking your marketing channels.

This diabetes wellness account on Facebook has a cool take on hot corn. It shows you how to prepare corn on the cob without the extra calories and salt that come with traditional methods.

June content ideas - Facebook post showing how to cook corn.June content ideas - Facebook post showing how to cook corn.

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There are dozens of variations on the recipe that you can use. But don’t stop there. Mix in some more of these corny content ideas:

  • Take a poll on Instagram asking how people eat their corn (with two-pronged cob holders, using the husk like a handle, or grabbing the ear with reckless abandon).
  • Post some corn facts, like alternative uses for corn, the fact that corn cobs always have an even number of rows, or that the tallest recorded corn stalk was 48 feet high.
  • Share a healthy dose of corny jokes (Know what happened to the corn that was fed up with his job? He went into a completely different field).

More food June content ideas

We told you June was full of food-themed content opportunities. Here’s the proof.

  • National Candy Month
  • National Fresh Fruit and Vegetables Month
  • National Rocky Road Day (June 2)
  • National Egg Day (June 3)
  • National Chocolate Ice Cream Day (June 6)
  • National Rosé Day (June 8), National Red Rosé Day (June 11)
  • National Black Cow Day (June 10), National Ice Cream Soda Day (June 20), National Vanilla Milkshake Day (June 20)
  • National Herbs and Spices Day (June 10)
  • National German Chocolate Cake Day (June 11)
  • National Chocolate Pudding Day (June 26)

Awareness June content ideas

While there’s plenty to celebrate in June, there are also many causes, movements, and historical events to remember and discuss. Create some space in your content plan to spread awareness of these important issues.

LGBTQ Pride Month

LGBTQ Pride Month is celebrated each June to honor the 1969 Stonewall Uprising, commemorate the positive impact people in this community have had, and remember those lost to LGBTQ hate crimes.

Live events, such as parades, lectures, concerts, workshops, and more, are a big part of Pride Month. Use one of your email newsletters to connect people with these happenings throughout the month.

June content ideas - Email announcing Pride Month trivia event.June content ideas - Email announcing Pride Month trivia event.

If you want to be an ally, find meaningful ways to lend your content platforms. These ideas will get you started:

  • Make a watch list of LGBTQ movies, from comedies to documentaries.
  • Host an event on Instagram Live, like a trivia contest or speaker series.
  • Share stories of important LGBTQ figures that shaped the culture and movement.
  • Organize a Pride parade watch party.

D-Day (June 6)

On D-Day, we remember the thousands of brave soldiers, sailors, airmen, and marines who participated in the Invasion of Normandy during World War II—the largest amphibious invasion in history.

Plumbers “R” Us does an excellent job of using its Instagram page to remind its followers of the aftermath of D-Day.

June content ideas - Instagram post showing picture from D-Day.June content ideas - Instagram post showing picture from D-Day.

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Here are a handful of ideas you can use to keep the memory of this day alive:

  • Share images from the fateful day and a few brief words explaining what it means to you.
  • Suggest a moment of silence at a particular time on June 6.
  • Create a slideshow or Instagram Story highlighting a few inspirational figures from that day.
  • Publish a blog post about World War II war memorials or museums in your area that people can visit.

More June awareness content ideas

June offers a lot to be thankful for and mindful of. These additional content ideas are a great way to share this with your followers and customers.

  • National Adapt-a-Cat Month
  • National Foster a Pet Month
  • National Say Something Nice Day (June 1)
  • International Corgi Day (June 4)
  • National Hug Your Cat Day (June 4)
  • International Yoga Day (June 21)
  • National Take Your Dog to Work Day (June 21)
  • National Yard Games Day (June 21)
  • World Day of Music (June 21)
  • Global Beatles Day (June 25)
  • Alzheimer’s and Brain Awareness Month
  • National Play Outside Day (June 1)
  • National Go Barefoot Day (June 1)
  • World Pet Memorial Day (June 11)
  • National Random Acts of Light Day (June 13)
  • US Army Birthday (June 14)
  • World Blood Donor Day (June 14)
  • Global Garbage Man Day (June 17)
  • World Rainforest Day (June 22)
  • World Refugee Day (June 30)
  • National Day of Indigenous People (June 21)
  • Family Owned & Operated Business Day (June 23)
  • Helen Keller Day (June 27)

Summer fun June content ideas

Summer takes off in June, so there are plenty of sun-fueled topics to discuss online. Travel, beach days, pool parties, and outdoor activities are all on the table. These creative June content ideas will let you tap into those hot summer vibes.

Ask a summer-related question

Engagement is key to success in digital marketing. You don’t just want to talk at your audience; you want them to participate in the conversation. One surefire way to do it is to ask questions.

Here’s a simple option to start the conversation. Post a question in an image that people can answer in the comments.

June content ideas - social media post with a question featured.June content ideas - social media post with a question featured.

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Polls on Instagram and other platforms can also work. You can even ask for feedback through email and ask if it’s okay to share it on other channels. The opportunities are endless, so consider this list of questions as inspiration for your next June campaign:

  • Beach or mountains for the summer?
  • Favorite summer food?
  • Favorite beach?
  • What song makes you think of summer?
  • Best summer vacation?
  • Favorite summer activity: fishing, outdoor concerts, grilling, hiking?
  • Most recent summer read?

Gather summer-themed UGC

User-generated content is the not-so-secret weapon of the best online marketers. Why is it so great? Because it’s a fast way to fuel your online content from real people who use your product. It’s a triple win!

UGC is great for June content because people are excited to share their images of early summer. To boost your June UGC campaign, tie it to a free giveaway or contest, like Hydroflask did.

June content ideas - User generated content for Hydroflask.June content ideas - User generated content for Hydroflask.

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Ask your fans and followers to enter the contest by following your account, liking or commenting on the post, or clicking a link to a contest landing page. Notice how Hydroflask also used a unique hashtag. That’s a fantastic tactic to make it easy for people to share your campaign in their networks.

You can run a UGC campaign at any time, but here are a few days in June that would be ideal for it:

  • National Selfie Day (June 21)
  • National Camera Day (June 29)
  • Social Media Day (June 30)

Create summer to-do lists

People start making summer plans as soon as the temperature starts climbing. It’s easy to feel like you’ve left something important off the list. Help your audience by creating a themed summer to-do list and distributing it as part of your June content calendar.

YouTuber Becca Bradley posted this summer bucket list on YouTube, which gave her followers many ideas for spending their summer days.

June content ideas - YouTube video that offers ideas for summer days.June content ideas - YouTube video that offers ideas for summer days.

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What’s great about this June content idea is that you don’t need expensive recording equipment or editing apps. Just make a list of summer activities and explain them. You can even add a theme, like activities with your pet or activities for kids.

Give your summer to-do lists a little more focus by tying them to fun observance days. Here are some ideas:

  • Conservation efforts for National Pollinator’s Month, World Environment Day (June 5), or World Ocean Day (June 8)
  • Kid-friendly activities for National Zoo and Aquarium Month, National Drive-In Movie Day (June 6), or World Picnic Day (June 18)
  • Outdoor activities for Great Outdoors Month, National Parks Trail Day (June 1), or National Go Fishing Day (June 18)
  • Summer sports to try for World Bicycle Day (June 3), World Softball Day (June 14), or National Tennis Week (June 23 to 29)

June content ideas to keep the summer vibes rolling

Your June content will be a valuable marketing tool whether you’re after awareness, looking for leads, or counting on conversions. The keys to success are to be authentic and creative so your audience has a reason to look forward to the next post, email, or video.

While you mull over the content that will fill your June calendar, get even more inspiration from these June marketing guides:



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How to Capture Your YouTube Ads Audience in 5 Seconds

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How to Capture Your YouTube Ads Audience in 5 Seconds

You could have the best product in the world, but if your ideal customers don’t know it exists, you’re just spinning your wheels. YouTube ads are a great way to get your video content in front of your audience – but it’s not enough to simply make a video.

Low video engagement is the scourge of many business owners, but it doesn’t have to be. You can increase brand awareness, attract new business, and get the attention of your target market with the right approach to video storytelling.

Here’s how to hook your audience within the first 5 seconds of your ad.

Plan Your Message

Though viewers prefer raw, authentic videos to more polished ads, you can’t exactly wing it. You need a clear, targeted message, or a concept that speaks directly to your target audience.

If you cast your net too widely, you’ll have a wishy-washy message that doesn’t capture the attention of your ideal viewer, or tell them why they should spend a few minutes watching your content. Know your audience and tailor the message to them.

To do that, you have to know what your audience is looking for. Think about:

  • Their pain points
  • Their interests
  • The challenges or stress they experience every day
  • The problems they’re trying to solve
  • The content they enjoy
  • The brand voice and personality they expect

Need a little guidance? Tools like Google Analytics and YouTube’s built-in analytics can offer key insights into your audience and competitors. You can also glean insights from interactions on your social media videos or other marketing content to better understand your audience.

Lead your YouTube Ads with a Catchy Headline

Just like the first line of an article, your headline has to make an impact – especially with YouTube ads. According to research, 8 out 10 people will never make it past the headline, so you have to use those precious view words to capture their attention.

Some tips for an effective video title:

  • Make sure your title matches the content (no clickbait!)
  • Know your audience and speak to them
  • Rely on keyword research
  • Create a sense of urgency
  • Provide a compelling hook
  • Keep your title under 60 characters
  • Create listicle-style titles
  • Study your competitors’ videos

This is an example of a good headline from Google Small Business that addresses the audience’s pain points and goals:

1715684162 503 How to Capture Your YouTube Ads Audience in 5 Seconds

Tell a Story with your YouTube Ads

Humans are drawn to stories. Designing your video ad around a narrative will attract the viewer’s attention better than conveying information in a basic way. Your viewers become more immersed in the message and more compelled to take the action you want – signing up, subscribing, or completing a purchase.

How do you turn your content into a story? Think about the essence of what you want to say. Triumph over adversity? The power of community? The pursuit of a dream? Think beyond the direct benefits of your product or service to the larger context.

One of the best examples of storytelling in video ads is Xfinity’s recent ad, “The Aviators.” It tells the story of a clever granddaughter helping her veteran grandfather and his friends fly jets once again with the power of VR and Xfinity Internet.

YouTube Ads for Xfinity presents The Aviators

Don’t Forget the Call to Action (CTA)

A clear and compelling call to action (CTA) is essential to every successful campaign, including YouTube ads. The CTA is how you tell the viewers what action you want them to take, whether it’s subscribing to your channel, checking out your website, or purchasing a product.

Like your headline, your CTA should be persuasive, clear, and concise so you viewers know exactly what you want them to do and how to do it. Your CTA should align with your ad’s message – which should motivate them throughout the content to seal the deal. Include a CTA as on-screen text and narration for more impact.

Keep Your Brand at the Forefront of your YouTube Ads

Video ads from the top brands are instantly recognizable through logo, brand colors, familiar faces, or other details. You should do the same with your brand to boost awareness and ensure you stay top-of-mind for your viewers.

That said, you don’t want to create a video that’s all about your brand with salesy language and a lot of promotional aspects. Try to include your brand as seamlessly as possible without detracting from the story and the message of value you’re offering for your audience.

Keep It Fun

Humor is a powerful tool in advertising and can capture attention and memory more successfully than other tactics, but you have to be careful about it. Humor is highly subjective – what’s hilarious to one person may be offensive to another.

When Peloton took a shot at humor with a holiday ad in 2019 that featured a man giving his wife a Peloton bike as a Christmas gift, the brand was heavily criticized for reinforcing negative body images.

However, the controversy did inspire a spoof ad from Aviation Gin that featured the same actress exchanging her stationary bike for gin martinis, which she drinks with friends. The caption read, “Exercise bike not included.”

1715684162 920 How to Capture Your YouTube Ads Audience in 5 Seconds

One miss, one hit. Be mindful of how you incorporate humor and always aim to be entertaining and memorable, not offensive or controversial (unless that fits your brand).

Experiment and Test

There’s no one-size-fits-all solution to better YouTube ad engagement. What connects with one audience may fall flat with another, so you have to experiment a little and determine what speaks to your target viewers.

Try different storytelling techniques, headlines, CTAs, visual styles, multimedia additions, and video marketing SEO tactics to see what works and what doesn’t. Fortunately, YouTube has excellent analytics to track your ad performance and optimize your strategy moving forward.

Hook Your Audience

Creating attention-grabbing YouTube ads can feel like an overwhelming challenge – especially if you’re not getting much engagement with your current strategy. Incorporating some best practices, experimenting, and evaluating your ad performance can help you unlock the key to your audience and create ads that hook them in seconds.

Torrey Tayenaka is the co-founder and CEO at Sparkhouse, an Orange County based commercial video production company.



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Google Ads Benchmarks 2024: New Trends & Insights for Key Industries

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Google Ads Benchmarks 2024: New Trends & Insights for Key Industries

With over 80% of buying journeys beginning on search engines, it’s not a surprise that so many businesses are running search ads to capture searchers and convert them into customers.

But with search engines like Google constantly changing the search landscape, and with advertising costs rising across the board, it’s important to understand how your search ads are really performing to drive the best results for your business.

google ads benchmarks - 2024 averages overview

That’s where we come in! We analyzed over 17,000 campaigns running from April 2023 through March 2024 to create the latest version of our search advertising benchmarks report to give you a peek at how businesses in your industry are performing on Google Ads and Microsoft Ads.

We’re also providing expert insights and actionable tips to help you optimize your campaigns and get the best results from your search ads strategy.

🏃 Need to take this data to-go? We wrapped our 2024 Google Ads Benchmarks report into a free, easy-to-download guide here.

Contents

In remembrance of Mark Irvine

Our team was deeply saddened to learn of Mark Irvine’s sudden passing in early May. Mark was a longtime friend and colleague as well as a frequent contributor to the WordStream blog, and the author of our first Google Ads benchmarks report in 2016. Our hearts go out to his friends and loved ones. Find our tribute to Mark here.

Microsoft and Google Ads benchmarks: Key trends in 2024

Before we get into the metric-by-metric details, let’s first get a birds’ eye view of the latest benchmark data.

Here are the overall trends for Google Ads and Microsoft Ads in 2024 you need to know:

  • Click-through rate improved for most industries. 70% of industries saw an increase in CTR year over year, some significantly, with an overall average increase of 5% since 2023.
  • Cost per click increased for 86% of industries. Some industries, like Real Estate, Sports & Recreation, and Personal Services saw increases of over 25% year over year, with an average overall increase of 10%.
  • Conversion rate decreased for 12 out of 23 industries, although the average was fairly minimal at only 1%. Some industries did see bigger decreases, like Finance & Insurance (-32.40) and Dentists & Dental Services (-19.57%). But some industries saw substantial increases YoY, such as Apparel / Fashion & Jewelry (112.01%) and Career & Employment (80.97%).
  • Cost per lead increased for 19 out of 23 industries, with an average increase of about 25%. This is a little lower than last year’s 27% increase, which came after record inflation and an unstable economy.

google ads benchmarks - yoy change chartgoogle ads benchmarks - yoy change chart

Year over Year Changes in Search Ads Metrics from 2023 to 2024

The overall takeaway from these trends? Increases in CTR indicate that the SERP is becoming more ad-friendly—for many queries, most results above the fold are ads, and ads continue to blend into organic results.

google ads benchmarks - screenshots of serps over the yearsgoogle ads benchmarks - screenshots of serps over the years

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Google has also made broad match the default mode for match types, meaning ads may be matching to searches with relatively low commercial intent. This could lead to increases in clicks that don’t necessarily turn into sales.

The economy also continues to play a role in Google Ads costs increasing. In last year’s Google Ads benchmark report, CPC increased for about 60% of industries, but those increases were fairly small (averaging 2%). This year’s average is 10%, likely due to continued effects from inflation.

“The rise in CPC across most industries aligns with the ongoing economic challenges like inflation,” said Alessandro Colarossi, Partner Data Transformation Lead at Google.

It could also be due to Google increasing costs for their own bottom line. “Google only generates revenue when we click on ads… In 2023 those clicks generated $250B in revenue, up 5x over the last 10 years,” said Andy Crestodina, Co-Founder and CMO at Orbit Media, in this recent article.

🚨 Find out how your business compares to the industry average with our free Google Ads Grader!

Search ads benchmarks for every industry

Ready to dive deeper into some of the latest PPC trends? Here are the Microsoft Ads and Google Ads benchmarks across all metrics and industries for 2024.

google ads benchmarks - 2024 google ads averages chart of all metricsgoogle ads benchmarks - 2024 google ads averages chart of all metrics

Click to expand

Let’s take a closer look with a breakdown for each metric.

📧 Want the full data breakdown straight to your inbox? Download our free 2024 Google Ads benchmarks guide!

Average click-through rate in search ads

Click-through rate, while often overlooked in favor of cost-driven metrics, can be extremely telling when it comes to your search campaign performance. It indicates how frequently people are clicking on your ad once it’s shown in the SERP—which is half the battle when it comes to getting a conversion.

The average click-through rate in Google Ads in 2024 is 6.42%.

google ads benchmarks - average click-through rategoogle ads benchmarks - average click-through rate

Business category Avg. CTR
Animals & Pets 7.39%
Apparel / Fashion & Jewelry 6.13%
Arts & Entertainment 13.04%
Attorneys & Legal Services 5.30%
Automotive — For Sale 8.58%
Automotive — Repair, Service & Parts 5.69%
Beauty & Personal Care 6.75%
Business Services 5.62%
Career & Employment 6.79%
Dentists & Dental Services 5.38%
Education & Instruction 6.21%
Finance & Insurance 7.71%
Furniture 6.50%
Health & Fitness 6.88%
Home & Home Improvement 5.59%
Industrial & Commercial 5.83%
Personal Services 7.95%
Physicians & Surgeons 6.73%
Real Estate 9.20%
Restaurants & Food 8.68%
Shopping, Collectibles & Gifts 7.81%
Sports & Recreation 9.66%
Travel 10.16%

The industries that saw the best average CTRs this year were Arts and Entertainment (13.04%), Sports and Recreation (9.66%), and Real Estate (9.20%).

Meanwhile, the industries with the lowest average CTRs were Attorneys and Legal Services (5.30%), Home and Home Improvement (5.59%) and Dentists and Dental Services (5.38%).

The overall increase in CTR for most industries indicates a more ad-friendly SERP, which has upsides and downsides. As results above the fold are increasingly populated by ads that blend seamlessly into organic results, advertisers will see an increase in clicks, but they may also see decreases in organic traffic.

“Since the advent of Responsive Search Ads, Google has been subtly shifting away from ads reading as a fixed three-headline format to something more flexible and agile for different screens. Now, you’re seeing ads with one headline that look nearly identical to their organic listings in every way,” said Mark Irvine, Vice President of Search at SearchLab.

Average click-through rate: YoY

The industries that saw the biggest increases in CTR performance year over year were Finance and Insurance (up 24.75%), Shopping, Collectibles, and Gifts (up 22.22%), and Home and Home Improvement (up 16.46%).

In contrast, the industries with the biggest decreases in CTR year over year were Animals and Pets (down 8.99%), Sports and Recreation (down 8.26%) and Apparel, Fashion, and Jewelry (down 5.11%).

The 2024 average CTR of 6.42% is higher than last year’s overall average of 6.11%.

google ads benchmarks - average click-through rate year over yeargoogle ads benchmarks - average click-through rate year over year

How to improve click-through rate

If your current click-through rate doesn’t align with the average for your industry, you may want to consider how, exactly, your customers are searching for your business and tailor your ads accordingly.

“There are so many avenues now for consumers to find information that before you could only find on a website. You can be cooking dinner and just say ‘Alexa,’ or hit your watch and say ‘Hey, Siri.’ With so many ways for consumers to find search results, you are seeing the competition continue to increase,” said Stephanie Scanlan, Vice President of Client Success at LocaliQ.

Using keywords, headlines, and descriptions optimized for voice search, and answering customer pain points, questions, and more may make your ads more visible (and clickable) in the long run. You can find more ways to improve your click-through rate here.

Average cost per click in search ads

You can’t take your click-through rate into consideration without also factoring in your cost per click. Cost per click is a measure of how much you’re charged, on average, for a click on your search ads. Cost per click can vary depending on your bidding strategy, click-through rates, industry competition, and more.

The average cost per click in Google Ads in 2024 is $4.66.

google ads average cost per click 2024 chartgoogle ads average cost per click 2024 chart

Business category Avg. CPC
Animals & Pets  $3.90
Apparel / Fashion & Jewelry  $3.39
Arts & Entertainment  $1.72
Attorneys & Legal Services  $8.94
Automotive — For Sale  $2.34
Automotive — Repair, Service & Parts  $3.39
Beauty & Personal Care  $3.56
Business Services  $5.37
Career & Employment  $4.53
Dentists & Dental Services  $6.82
Education & Instruction  $4.39
Finance & Insurance  $3.00
Furniture  $3.29
Health & Fitness  $4.71
Home & Home Improvement  $6.96
Industrial & Commercial  $4.95
Personal Services  $4.95
Physicians & Surgeons  $4.76
Real Estate  $2.10
Restaurants & Food  $2.18
Shopping, Collectibles & Gifts  $2.61
Sports & Recreation  $2.34
Travel  $1.92

This year’s industries with the lowest average CPCs were Arts and Entertainment at $1.72, Travel at $1.92, and Real Estate at $2.10.

The industries with the highest average CPCs were Attorneys and Legal Services ($8.94), Home and Home Improvement ($6.96), and Dentists and Dental Services ($6.82).

Last year, CPC increased for about 60% of industries, but those increases were fairly small (averaging 2%). This year’s average increase is 10%. This is likely due to continued effects of inflation; while rates on inflation have slowed, the costs of most goods and services have not come down.

While industries like Attorneys and Legal Services typically face higher costs, conversions from these pricier clicks can be of much higher value for these types of businesses.

It isn’t a shock that some industries are seeing high costs per click, as it was found in the Google Antitrust trial that CPCs have steadily increased over the years.

google ads benchmarks - example slide of cpc increase from google trialgoogle ads benchmarks - example slide of cpc increase from google trial

Source

Average cost per click: YoY

The industries with the biggest drops in CPC performance were Real Estate (increased 35.48%), Sports and Recreation (increased 32.20%), and Personal Services (increased 26.92%).

Meanwhile, the industries that saw the biggest improvements in CPC performance were Finance and Insurance (-25.19%), Attorneys and Legal Services (-2.93%), and Business Services (-1.83%).

This year’s overall average CPC of $4.66 is 44 cents higher than last year’s average of $4.22.

google ads benchmarks - average cost per click year over yeargoogle ads benchmarks - average cost per click year over year

How to lower cost per click

When it comes to any cost in Google Ads, including cost per click, there are a few factors that may be out of your control.

“The noticeable jump in CPC prices could be due to the lingering effects of inflation. Like almost everything else—advertising costs have gone up for businesses, and that is largely contributing to the changes in CPC trends we’re seeing,” said Goran Mirkovic, CMO at Freemius.

“Changes in industry-specific demand (like real estate), competition levels, unique advertising tactics, and consumer behavior could also be impacting these trends. As users interact with search results and ads in new ways, it’s only natural to expect that these changes will have a visible impact in both CTR and CPC rates,” said Goran.

However, there are still optimizations you can make to lower your cost per click. For example, tightly aligning your landing pages with your keyword intent can increase your Quality Score, which in turn can lower your cost per click.

Average conversion rate in search ads

Conversion rate is one of the most important PPC metrics to advertisers because it accounts for how many ad clicks turn into real sales or leads.

It can be tricky to balance trying to achieve a high conversion rate while lowering costs. That’s why it’s so important to closely track your conversion rate against other metrics in your account to get a holistic view of your strategy.

The average conversion rate in Google Ads in 2024 is 6.96%.

google ads benchmarks - average conversion rate 2024 chartgoogle ads benchmarks - average conversion rate 2024 chart

Business category Avg. CVR
Animals & Pets 12.03%
Apparel / Fashion & Jewelry 3.33%
Arts & Entertainment 4.22%
Attorneys & Legal Services 5.64%
Automotive — For Sale 6.49%
Automotive — Repair, Service & Parts 12.96%
Beauty & Personal Care 8.01%
Business Services 5.78%
Career & Employment 5.63%
Dentists & Dental Services 8.36%
Education & Instruction 7.91%
Finance & Insurance 2.78%
Furniture 2.53%
Health & Fitness 7.40%
Home & Home Improvement 8.62%
Industrial & Commercial 6.84%
Personal Services 8.83%
Physicians & Surgeons 11.08%
Real Estate 2.91%
Restaurants & Food 8.72%
Shopping, Collectibles & Gifts 3.49%
Sports & Recreation 5.35%
Travel 5.36%

The industries that had the highest average CVRs were Automotive Repair, Service, and Parts at 12.96%, Animals and Pets at 12.03%, and Physicians and Surgeons at 11.08%.

Industries that saw the lowest average CVRs were Furniture at 2.53%, Finance and Insurance 2.78%, and Real Estate at 2.91%.

As ads are blending into organic results, and often take up more space on the SERP even for search terms with low commercial intent, lower CVRs may be more common. This is because of an increase in clicks from people who may not be ready to convert.

Advertisers have to be really savvy in making the most of their spend and focusing their budget on the highest-intent keywords to maintain strong conversion rates.

Average conversion rate: YoY

The industries with the biggest conversion rate decreases were Finance and Insurance (-32.40%), Dentists and Dental Services (-19.57%), and Attorneys and Legal Services (-19.46%.)

The industries with the highest conversion rate increases were Apparel, Fashion, and Jewelry (112%), Career and Employment (80.97%), and Restaurants and Food (72.16%).

The 2024 overall average conversion rate of 6.96% is only slightly lower than last year’s average of 7.04%.

How to improve conversion rates

When you’re trying to improve your conversion rate, it’s important to first find any correlations between your conversion rate performance and your progress in other PPC metrics.

“All of your different KPIs (key performance indicators) give you a guide to what optimizations need to be made to improve your PPC results,” said Stephanie.

“While cost per conversion, conversion rate, and cost per lead are the indicators to focus most heavily on, a poor CTR or higher-than-needed CPC can also give you insights into a potential problem with your campaign—impacting the overall results. Each KPI should be reviewed both independently and within the bigger picture of overall results to see if they can be optimized to better improve your overall ROI.”

For example, if you find you have a low conversion rate but high CPCs, you should first try to get more clicks at a lower cost, since clicks are half the battle when securing conversions. You can learn more conversion rate optimization tips here.

Average cost per lead in search ads

You could say we saved the best metric in our benchmarks breakdown for last, since most advertisers use cost per lead as their core “money metric.” Cost per lead (also known as cost per conversion, cost per action, or cost per acquisition) determines how much a conversion sourced from a search ad costs your business on average.

The average cost per lead in Google Ads in 2024 is $66.69.

google ads benchmarks - average cost per lead in google ads by industry chartgoogle ads benchmarks - average cost per lead in google ads by industry chart

Business category Avg. CPL
Animals & Pets  $34.81
Apparel / Fashion & Jewelry  $83.10
Arts & Entertainment  $44.70
Attorneys & Legal Services  $144.03
Automotive — For Sale  $42.95
Automotive — Repair, Service & Parts  $27.94
Beauty & Personal Care  $48.42
Business Services  $105.64
Career & Employment  $117.92
Dentists & Dental Services  $86.49
Education & Instruction  $71.52
Finance & Insurance  $75.94
Furniture  $119.10
Health & Fitness  $61.56
Home & Home Improvement  $82.27
Industrial & Commercial  $77.48
Personal Services  $52.98
Physicians & Surgeons  $59.74
Real Estate  $87.36
Restaurants & Food  $29.67
Shopping, Collectibles & Gifts  $42.10
Sports & Recreation  $49.90
Travel  $66.02

The industries with the lowest average CPLs were Automotive Repair, Service, and Parts at $27.94, Restaurants and Food at $29.67, and Animals and Pets at $34.81.

Industries with the highest average CPLs included Attorneys and Legal Services ($144.03), Furniture ($119.10), and Career and Employment ($117.92).

In the US versus Google antitrust trial, it was brought to light by the Department of Justice that Google has been increasing advertising costs. This article explains how Google “has the power to raise prices when it desires to do so.”

google ads benchmarks - google antitrust trial slide screenshotgoogle ads benchmarks - google antitrust trial slide screenshot

Source

While this could have impacted overall costs for advertisers, it’s important to remember other factors beyond Google’s control (like the number of advertisers in your industry or your chosen account structure) still play a role in your cost per lead. So, if your industry has a higher cost per lead, you can identify ways to combat this—even if, at times, it feels like Google is hiking up prices.

Average cost per lead: YoY

The industries with the biggest improvements in cost per lead were Arts and Entertainment (-41.73%), Finance and Insurance (-15.64%), and Restaurants and Food (-14.77%).

Alternatively, the industries that saw their cost per lead go up year over year were Physicians and Surgeons (58.42%), and Sports and Recreation (56.82%), and Animals and Pets (47.69%).

This year’s overall CPL of $66.69 is $13.17 higher than last year’s average of $53.52.

google ads benchmarks - average cost per lead year over yeargoogle ads benchmarks - average cost per lead year over year

How to improve cost per lead

While it can be easy to get hung up on how your cost per lead compares to other businesses in your industry, it’s important to focus on what matters to your business’s bottom line and optimize for that.

“This year’s search advertising benchmarks underscore the critical need for campaign optimization. While rising click-through rates suggest a more receptive environment for ads, the cost of clicks increasing, as well as shifts in conversion rates and cost per lead, demonstrate significant variation across industries,” said Katia Hausman, Vice President of Ad Products at LocaliQ.

Keeping in mind that there are some fluctuations and variations when it comes to cost per lead metrics, you may want to see how you can optimize all your campaigns across platforms to bring down your overall cost averages. For example, how you’re attracting and tracking conversions will directly impact your cost per lead numbers.

“This data is actually very surprising—the gains in click-through rate seem to indicate that folks are getting less valuable traffic. Advertisers are doing a great job creating ads to get the user to click, but they may not be able to track the conversions, so cost per lead goes up,” said Navah Hopkins, PPC Evangelist at Optmyzr.

Navah added that there might also be “false positives” within an advertiser’s conversion tracking. This could lead to more low-value actions (such as button clicks) being counted as conversions—skewing conversion numbers to appear higher. Automated bidding strategies would then be thrown off and start to overbid on less valuable ads. This means that businesses need to keep a careful eye on their conversion tracking set-up.

You can uncover more ideas to lower your cost per lead here.

What these search ads benchmarks and trends mean for your business

If you’re wondering how you can take action on these search advertising benchmarks, we’ve got you covered.

1. A holistic approach to your search ad strategy is key

While it can be easy to get preoccupied with individual platform performance, expanding your business’s reach by running ads across multiple search engines is a way to maintain maximum overall marketing ROI.

What to do about it

By running search ads across multiple search engines, including Google and Microsoft, you can maximize your budget and offset potential cost increases.

“As Google Ads CPCs and cost per lead continue to rise, we actually see the reverse in Microsoft Ads. It’s an interesting trend that can help to offset growing costs,” said Katia.

Data from US-based LocaliQ campaigns shows the difference in costs per click between Google and Microsoft. 

2. AI and automation can boost results

Automation can help you keep your campaign optimized without sacrificing time or results. You can use automation and AI to simplify budget allocation, keyword management, and overall campaign optimizations.

What to do about it

It may take some trial and error, but look for AI-powered options within the platforms that work for your business; it can save you time and money in the long run.

“Don’t overlook the AI-driven features within Google Ads, such as Performance Max, broad match, and Demand Gen campaigns. These can significantly streamline campaign management and drive results, provided they’re fed with high-quality data,” said Alessandro.

3. Data-driven conversion tracking and first-party data are more important than ever

The upcoming deprecation of third-party cookies has been a hot-button topic within the PPC community for some time now. That said, with the sunset of third-party data fast approaching, it’s more important than ever to collect, organize, and act on your business’s owned, first-party data.

What to do about it

“These benchmarks emphasize the necessity for a data-driven approach to target the appropriate audience and optimize campaigns for conversions across all touchpoints (including websites and landing pages) within today’s competitive advertising landscape. Testing various optimization and bidding strategies continues to be instrumental in maximizing campaign performance,” said Katia.

For example, your conversion tracking strategy should pivot to meet the new tracking capabilities Google has rolled out, like data-driven attribution modeling.

“My top tip for enhancing PPC results revolves around comprehensive conversion tracking and leveraging durable tactics to future-proof your setup. Implementing tools like Enhanced Conversions can provide invaluable insights into campaign performance and audience behavior,” said Alessandro.

google ads benchmarks - google ads attribution modelsgoogle ads benchmarks - google ads attribution models

4. Some metrics might thrive while others fluctuate

If you feel like your search performance is all over the place, you’re not alone. As Google and Microsoft continue to test and change parts of the search journey, results will fluctuate.

What to do about it

You may need to look at other metrics, like return on ad spend (ROAS), to get a clear picture of your search ad progress.

“ROAS helps you assess the profitability of your advertising efforts by measuring the revenue generated for every dollar spent on ads. It helps a lot with understanding how well a PPC campaign is doing when it comes to driving revenue,” said Goran.

You’ll also need to prioritize some metrics over others depending on your goals.

“Most of our discussions focus on CPL and CVR. There can be all sorts of factors leading to more clicks on ads like the placement, blending into organic results, and bidding strategies optimizing for engagement,” said Michelle Morgan, Co-Founder of Paid Media Pros.

“But the real test of an ad campaign is how much business it actually drives. While we pay attention to all metrics, our bigger efforts are focused on ensuring our campaigns are profitable from a CPL and CVR standpoint.”

So, while you may see a decrease in one metric, try to look out for other growth opportunities within your ad accounts.

A typical ad account could still recover from a poor search performance with the right first-party data.

“I don’t think these metrics should be taken as a sign of doom and gloom. Rather, they represent the reality of the privacy-first world,” said Navah.

“If you’re not able to connect your conversions, and if you’re not able to spend to meet thresholds for modeling, you’ll see the vanity metrics go up (like CTR), while conversion rates and CPL flounder.”

5. Additional optimizations to ad assets are making ads more clickable

Not only are ads being incorporated into new search experiences, they also have the ability to blend in with organic results better than they have in the past—which may be part of the reason for the overall increase in CTR.

What to do about it

Take advantage of the optimization options available for your search advertising campaigns.

“Less than a decade ago, when I first made the WordStream benchmarks, the average CTR was 3.17%, and only one industry had a CTR above 6% (I thought that was an outlier at the time). Now the average is twice that! Ambitious advertisers might be able to realistically achieve double-digit CTRs this year with some creative work,” said Mark.

“We’re seeing Google more aggressively add images to their ads with image assets, Google Business Profile image assets, logo assets, and automating those for new advertisers as well. Not only are the ads becoming more attractive, but Google is also making them look less like ads at the same time.”

google ads benchmarks - screenshot of ads on serpgoogle ads benchmarks - screenshot of ads on serp

6. Google’s Search Generative Experience and Gemini can impact ads

The evolution of Google Ads isn’t just apparent from the advertiser’s perspective, but from the searcher’s perspective as well. For example, Google Gemini and the new Search Generative Experience (SGE) is changing how search results are curated and viewed.

“As SGE became more widely used over the past year and ads have been rolled out in that experience, I think we’re seeing that Google is still in the early stages of optimizing that experience for advertisers. Some of the top areas that Google has boasted its SGE product, like shopping and home improvement, are some of the industries where advertisers have the steepest drops in CTR,” said Mark.

“It’s likely that as people turned to Gemini in 2023 (formerly Bard), users may have seen new ad impressions from their AI chat companions. But unfortunately, those ads may not have been as great a response to their detailed organic responses and had relatively low CTRs when compared to more traditional searches. This growing SGE trend may be artificially dragging down the CTRs from advertisers in these industries,” said Mark.

What to do about it

Continue to evolve your ad copy, keyword intent, and landing pages to be more easily pulled into conversation-style search results. Consider what questions your customers may be looking to get answered by Gemini.

“The uptick in CTR, likely fueled by Google’s evolving SERP design, is also something I’ve seen firsthand. However, the data’s emphasis on the disconnect between higher CTR and lower conversions is interesting. In my view, it highlights the growing importance of proper audience targeting and intent optimization in Google Ads,” said Alessandro.

7. Economic shifts correlate with search ad metric fluctuations in certain industries

You might notice that some industries saw more aggressive year over year changes than others. This is no coincidence, as many external economic factors impact certain verticals more than others.

What to do about it

Take note of your industry’s strengths and weaknesses in the search advertising space. For example, if your industry has slowed during times of economic fluctuation, you may need to rethink how you approach your ads when your customers aren’t ready to buy.

“I think the finance and real estate industries are fascinating in how dramatically you’re seeing them change,” said Mark.

“As it becomes clear that interest rates are likely to stay high for a while and all financial advertisers now have less flexibility in their offers, their ads are becoming less competitive and less attractive from the otherwise bleak news on the SERP. However, at least this industry’s CPC is equally becoming less competitive as these advertisers have less of an edge to outbid each other.”

Meanwhile, real estate is seeing similar issues as the financial market, but real estate ads are struggling less.

“Price and mortgage costs may not be call-outs in their ads, but location, features, and new opportunities are much easier to attract clicks on the SERP, so their ads are still performing strong enough to maintain their CTR (and possibly CVR). This justifies for real estate businesses to increase their budgets to remain competitive in an industry that’s struggling offline,” said Mark.

8. Regular PPC audits are more important than ever

If there is one final takeaway from our 2024 Google Ads industry benchmarks report, it’s that staying on top of your account performance this year is critical as industry averages continue to fluctuate year over year.

What to do about it

Try scheduling regular PPC audits to see how your PPC metrics are pacing against the benchmarks in your industry.

“By regularly analyzing and refining keywords, ad copy, targeting, and bidding strategies—businesses can ensure that their ads are reaching the right audience and generating the best possible results.

In marketing and advertising, staying proactive and making data-driven adjustments is what gets rewarded,” said Goran.

Take action on these search advertising benchmarks

When it’s time to measure your PPC performance, and you’re not sure where to start, these benchmarks can be a guiding light. However, try to remember that no two Google Ads accounts are the same. What might work for one advertiser may not work for another. So, keep in mind that there is no right or wrong answer for how you approach your PPC strategy.

That said, using data like the averages in this report can help you make informed decisions about your marketing and advertising. The sooner you start to track and pivot your ad strategy, the better! Plus, if you find you still want more out of your PPC ads as you start optimizing your account, our solutions are here to help you make the most out of your search campaigns.

About the data

This report is based on a sample of 17,998 US-based search advertising campaigns running between Apr 1, 2023, and March 31, 2024. Our proprietary platform dynamically shifts budget between search channels on a campaign-by-campaign basis, but in aggregate, 80-85% of spend was allotted to Google Ads and 15-20% to Microsoft Ads. Each subcategory includes at minimum 70 unique active campaigns. “Averages” are technically median figures to account for outliers. All currency values are posted in USD.

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