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28 Case Study Examples Every Marketer Should See

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28 Case Study Examples Every Marketer Should See

Putting together a compelling case study is one of the most powerful strategies for showcasing your product and attracting future customers. But it’s not easy to create case studies that your audience can’t wait to read.

In this post, we’ll go over the definition of a case study and the best examples to inspire you.

Download Now: 3 Free Case Study Templates

A case study proves how your product has helped other companies by demonstrating real-life results. Not only that, but marketing case studies with solutions typically contain quotes from the customer. This means that they’re not just ads where you praise your own product. Rather, other companies are praising your company — and there’s no stronger marketing material than a verbal recommendation or testimonial. A great case study is also filled with research and stats to back up points made about a project’s results.

There are myriad ways to use case studies in your marketing strategy. From featuring them on your website to including them in a sales presentation, a case study is a strong, persuasive tool that shows customers why they should work with you — straight from another customer. Writing one from scratch is hard, though, which is why we’ve created a collection of case study templates for you to get started.

Fill out the form below to access the free case study templates.

There’s no better way to generate more leads than by writing case studies. But without case study examples to draw inspiration from, it can be difficult to write impactful studies that convince visitors to submit a form.

Marketing Case Study Examples

To help you create an attractive and high-converting case study, we’ve put together a list of some of our favorites. This list includes famous case studies in marketing, technology, and business.

These studies can show you how to frame your company offers in a way that is both meaningful and useful to your audience. So, take a look, and let these examples inspire your next brilliant case study design.

These marketing case studies with solutions show the value proposition of each product. They also show how each company benefited in both the short and long term using quantitative data. In other words, you don’t get just nice statements, like “This company helped us a lot.” You see actual change within the firm through numbers and figures.

You can put your learnings into action with HubSpot’s Free Case Study Templates. Available as custom designs and text-based documents, you can upload these templates to your CMS or send them to prospects as you see fit.

case study templateDownload These Free Case Study Templates

1. “How Handled Scaled from Zero to 121 Locations with the Help of HubSpot,” by HubSpot

Case study examples: Handled and HubSpot

What’s interesting about this case study is the way it leads with the customer. That reflects a major HubSpot cornerstone, which is to always solve for the customer first. The copy leads with a brief description of why the CEO of Handled founded the company and why he thought Handled could benefit from adopting a CRM. The case study also opens up with one key data point about Handled’s success using HubSpot, namely that it grew to 121 locations.

Notice that this case study uses mixed media. Yes, there is a short video, but it’s elaborated upon in the other text on the page. So while your case studies can use one or the other, don’t be afraid to combine written copy with visuals to emphasize the project’s success.

Key Learnings from the HubSpot Case Study Example

  • Give the case study a personal touch by focusing on the CEO rather than the company itself.
  • Use multimedia to engage website visitors as they read the case study.

2. “The Whole Package,” by IDEO

Case study examples: IDEO and H&M

Here’s a design company that knows how to lead with simplicity in its case studies. As soon as the visitor arrives at the page, they’re greeted with a big, bold photo and the title of the case study — which just so happens to summarize how IDEO helped its client. It summarizes the case study in three snippets: The challenge, the impact, and the outcome.

Immediately, IDEO communicates its impact — the company partnered with H&M to remove plastic from its packaging — but it doesn’t stop there. As the user scrolls down, the challenge, impact, and progress are elaborated upon with comprehensive (but not overwhelming) copy that outlines what that process looked like, replete with quotes and intriguing visuals.

Key Learnings from the IDEO Case Study Example

  • Split up the takeaways of your case studies into bite-sized sections.
  • Always use visuals and images to enrich the case study experience, especially if it’s a comprehensive case study.

3. “Rozum Robotics intensifies its PR game with Awario,” by Awario

Case study example from Awario

In this case study, Awario greets the user with a summary straight away — so if you’re feeling up to reading the entire case study, you can scan the snapshot and understand how the company serves its customers. The case study then includes jump links to several sections, such as “Company Profile,” “Rozum Robotics’ Pains,” “Challenge,” “Solution,” and “Results and Improvements.”

The sparse copy and prominent headings show that you don’t need a lot of elaborate information to show the value of your products and services. Like the other case study examples on this list, it includes visuals and quotes to demonstrate the effectiveness of the company’s efforts. The case study ends with a bulleted list that shows the results.

Key Learnings from the Awario Robotics Case Study Example

  • Create a table of contents to make your case study easier to navigate.
  • Include a bulleted list of the results you achieved for your client.

4. “Chevrolet DTU,” by Carol H. Williams

Case study examples: Carol H. Williams and Chevrolet DTU

If you’ve worked with a company that’s well-known, use only the name in the title — like Carol H. Williams, one of the nation’s top advertising agencies, does here. The “DTU,” stands for “Discover the Unexpected.” It generates interest because you want to find out what the initials mean.

They keep your interest in this case study by using a mixture of headings, images, and videos to describe the challenges, objectives, and solutions of the project. The case study closes with a summary of the key achievements that Chevrolet’s DTU Journalism Fellows reached during the project.

Key Learnings from the Carol H. Williams Case Study Example

  • If you’ve worked with a big brand before, consider only using the name in the title — just enough to pique interest.
  • Use a mixture of headings and subheadings to guide users through the case study.

5. “How Fractl Earned Links from 931 Unique Domains for Porch.com in a Single Year,” by Fractl

Case study example from Fractl

Fractl uses both text and graphic design in their Porch.com case study to immerse the viewer in a more interesting user experience. For instance, as you scroll, you’ll see the results are illustrated in an infographic-design form as well as the text itself.

Further down the page, they use icons like a heart and a circle to illustrate their pitch angles, and graphs to showcase their results. Rather than writing which publications have mentioned Porch.com during Fractl’s campaign, they incorporated the media outlets’ icons for further visual diversity.

Key Learnings from the Fractl Case Study Example

  • Let pictures speak for you by incorporating graphs, logos, and icons all throughout the case study.
  • Start the case study by right away stating the key results, like Fractl does, instead of putting the results all the way at the bottom.

6. “The Met,” by Fantasy

Case study example from Fantasy

What’s the best way to showcase the responsiveness and user interface of a website? Probably by diving right into it with a series of simple showcases— which is exactly what Fantasy does on their case study page for the Metropolitan Museum of Art. They keep the page simple and clean, inviting you to review their redesign of the Met’s website feature-by-feature.

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Each section is simple, showing a single piece of the new website’s interface so that users aren’t overwhelmed with information and can focus on what matters most.

If you’re more interested in text, you can read the objective for each feature. Fantasy understands that, as a potential customer, this is all you need to know. Scrolling further, you’re greeted with a simple “Contact Us” CTA.

Key Learnings from the Fantasy Case Study Example

  • You don’t have to write a ton of text to create a great case study. Focus on the solution you delivered itself.
  • Include a CTA at the bottom inviting visitors to contact you.

7. “Rovio: How Rovio Grew Into a Gaming Superpower,” by App Annie

Case study example from App Annie

If your client had a lot of positive things to say about you, take a note from App Annie’s Rovio case study and open up with a quote from your client. The case study also closes with a quote, so that the case study doesn’t seem like a promotion written by your marketing team but a story that’s taken straight from your client’s mouth. It includes a photo of a Rovio employee, too.

Another thing this example does well? It immediately includes a link to the product that Rovio used (namely, App Annie Intelligence) at the top of the case study. The case study closes with a call-to-action button prompting users to book a demo.

Key Learnings from the App Annie Case Study Example

  • Feature quotes from your client at the beginning and end of the case study.
  • Include a mention of the product right at the beginning and prompt users to learn more about the product.

8. “Embracing first-party data: 3 success stories from HubSpot,” by Think with Google

Case study examples: Think with Google and HubSpot

Google takes a different approach to text-focused case studies by choosing three different companies to highlight.

The case study is clean and easily scannable. It has sections for each company, with quotes and headers that clarify the way these three distinct stories connect. The simple format also uses colors and text that align with the Google brand.

Another differentiator is the focus on data. This case study is less than a thousand words, but it’s packed with useful data points. Data-driven insights quickly and clearly show how the value of leveraging first-party data while prioritizing consumer privacy.

Case studies example: Data focus, Think with Google

Key Learnings from the Think with Google Case Study Example

  • A case study doesn’t need to be long or complex to be powerful.
  • Clear data points are a quick and effective way to prove value.

9. “In-Depth Performance Marketing Case Study,” by Switch

Case study example from Switch

Switch is an international marketing agency based in Malta that knocks it out of the park with this case study. Its biggest challenge is effectively communicating what it did for its client without ever revealing the client’s name. It also effectively keeps non-marketers in the loop by including a glossary of terms on page 4.

The PDF case study reads like a compelling research article, including titles like “In-Depth Performance Marketing Case Study,” “Scenario,” and “Approach,” so that readers get a high-level overview of what the client needed and why they approached Switch. It also includes a different page for each strategy. For instance, if you’d only be interested in hiring Switch for optimizing your Facebook ads, you can skip to page 10 to see how they did it.

The PDF is fourteen pages long but features big fonts and plenty of white space, so viewers can easily skim it in only a few minutes.

Key Learnings from the Switch Case Study Example

  • If you want to go into specialized information, include a glossary of terms so that non-specialists can easily understand.
  • Close with a CTA page in your case study PDF and include contact information for prospective clients.

10. “Gila River,” by OH Partners

Case study example from OH Partners

Let pictures speak for you, like OH Partners did in this case study. While you’ll quickly come across a heading and some text when you land on this case study page, you’ll get the bulk of the case study through examples of actual work OH Partners did for its client. You will see OH Partners’ work in a billboard, magazine, and video. This communicates to website visitors that if they work with OH Partners, their business will be visible everywhere.

And like the other case studies here, it closes with a summary of what the firm achieved for its client in an eye-catching way.

Key Learnings from the OH Partners Case Study Example

  • Let the visuals speak by including examples of the actual work you did for your client — which is especially useful for branding and marketing agencies.
  • Always close out with your achievements and how they impacted your client.

11. “Facing a Hater,” by Digitas

Case study example from Digitas

Digitas’ case study page for Sprite’s #ILOVEYOUHATER campaign keeps it brief while communicating the key facts of Digitas’ work for the popular soda brand. The page opens with an impactful image of a hundred people facing a single man. It turns out, that man is the biggest “bully” in Argentina, and the people facing him are those whom he’s bullied before.

Scrolling down, it’s obvious that Digitas kept Sprite at the forefront of their strategy, but more than that, they used real people as their focal point. They leveraged the Twitter API to pull data from Tweets that people had actually tweeted to find the identity of the biggest “hater” in the country. That turned out to be @AguanteElCofler, a Twitter user who has since been suspended.

Key Learnings from the Digitas Case Study Example

  • If a video was part of your work for your client, be sure to include the most impactful screenshot as the heading.
  • Don’t be afraid to provide details on how you helped your client achieve their goals, including the tools you leveraged.

12. “Better Experiences for All,” by HermanMiller

Case study example from HermanMiller

HermanMiller sells sleek, utilitarian furniture with no frills and extreme functionality, and that ethos extends to its case study page for a hospital in Dubai.

What first attracted me to this case study was the beautiful video at the top and the clean user experience. User experience matters a lot in a case study. It determines whether users will keep reading or leave. Another notable aspect of this case study is that the video includes closed-captioning for greater accessibility, and users have the option of expanding the CC and searching through the text.

HermanMiller’s case study also offers an impressive amount of information packed in just a few short paragraphs for those wanting to understand the nuances of their strategy. It closes out with a quote from their client and, most importantly, the list of furniture products that the hospital purchased from the brand.

Key Learnings from the HermanMiller Case Study Example

  • Close out with a list of products that users can buy after reading the case study.
  • Include accessibility features such as closed captioning and night mode to make your case study more user-friendly.

13. “Capital One on AWS,” by Amazon

Case study example from Amazon AWS

Do you work continuously with your clients? Consider structuring your case study page like Amazon did in this stellar case study example. Instead of just featuring one article about Capital One and how it benefited from using AWS, Amazon features a series of articles that you can then access if you’re interested in reading more. It goes all the way back to 2016, all with different stories that feature Capital One’s achievements using AWS.

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This may look unattainable for a small firm, but you don’t have to go to extreme measures and do it for every single one of your clients. You could choose the one you most wish to focus on and establish a contact both on your side and your client’s for coming up with the content. Check in every year and write a new piece. These don’t have to be long, either — five hundred to eight hundred words will do.

Key Learnings from the Amazon AWS Case Study Example

  • Write a new article each year featuring one of your clients, then include links to those articles in one big case study page.
  • Consider including external articles as well that emphasize your client’s success in their industry.

14. “HackReactor teaches the world to code #withAsana,” by Asana

Case study examples: Asana and HackReactor

While Asana’s case study design looks text-heavy, there’s a good reason. It reads like a creative story, told entirely from the customer’s perspective.

For instance, Asana knows you won’t trust its word alone on why this product is useful. So, they let Tony Phillips, HackReactor CEO, tell you instead: “We take in a lot of information. Our brains are awful at storage but very good at thinking; you really start to want some third party to store your information so you can do something with it.”

Asana features frequent quotes from Phillips to break up the wall of text and humanize the case study. It reads like an in-depth interview and captivates the reader through creative storytelling. Even more, Asana includes in-depth detail about how HackReactor uses Asana. This includes how they build templates and workflows:

“There’s a huge differentiator between Asana and other tools, and that’s the very easy API access. Even if Asana isn’t the perfect fit for a workflow, someone like me— a relatively mediocre software engineer—can add functionality via the API to build a custom solution that helps a team get more done.”

Key Learnings from the Asana Example

  • Include quotes from your client throughout the case study.
  • Provide extensive detail on how your client worked with you or used your product.

15. “Rips Sewed, Brand Love Reaped,” by Amp Agency

Case study example from Amp Agency

Amp Agency’s Patagonia marketing strategy aimed to appeal to a new audience through guerrilla marketing efforts and a coast-to-coast road trip. Their case study page effectively conveys a voyager theme, complete with real photos of Patagonia customers from across the U.S., and a map of the expedition. I liked Amp Agency’s storytelling approach best. It captures viewers’ attention from start to finish simply because it’s an intriguing and unique approach to marketing.

Key Learnings from the Amp Agency Example

  • Open up with a summary that communicates who your client is and why they reached out to you.
  • Like in the other case study examples, you’ll want to close out with a quantitative list of your achievements.

16. “NetApp,” by Evisort

Case study examples: Evisort and NetApp

Evisort opens up its NetApp case study with an at-a-glance overview of the client. It’s imperative to always focus on the client in your case study — not on your amazing product and equally amazing team. By opening up with a snapshot of the client’s company, Evisort places the focus on the client.

This case study example checks all the boxes for a great case study that’s informative, thorough, and compelling. It includes quotes from the client and details about the challenges NetApp faced during the COVID pandemic. It closes out with a quote from the client and with a link to download the case study in PDF format, which is incredibly important if you want your case study to be accessible in a wider variety of formats.

Key Learnings from the Evisort Example

  • Place the focus immediately on your client by including a snapshot of their company.
  • Mention challenging eras, such as a pandemic or recession, to show how your company can help your client succeed even during difficult times.

17. “Copernicus Land Monitoring – CLC+ Core,” by Cloudflight

Case study example from Cloudflight

Including highly specialized information in your case study is an effective way to show prospects that you’re not just trying to get their business. You’re deep within their industry, too, and willing to learn everything you need to learn to create a solution that works specifically for them.

Cloudflight does a splendid job at that in its Copernicus Land Monitoring case study. While the information may be difficult to read at first glance, it will capture the interest of prospects who are in the environmental industry. It thus shows Cloudflight’s value as a partner much more effectively than a general case study would.

The page is comprehensive and ends with a compelling call-to-action — “Looking for a solution that automates, and enhances your Big Data system? Are you struggling with large datasets and accessibility? We would be happy to advise and support you!” The clean, whitespace-heavy page is an effective example of using a case study to capture future leads.

Key Learnings from the Cloudflight Case Study Example

  • Don’t be afraid to get technical in your explanation of what you did for your client.
  • Include a snapshot of the sales representative prospects should contact, especially if you have different sales reps for different industries, like Cloudflight does.

18. “Valvoline Increases Coupon Send Rate by 76% with Textel’s MMS Picture Texting,” by Textel

Case study example from Textel

If you’re targeting large enterprises with a long purchasing cycle, you’ll want to include a wealth of information in an easily transferable format. That’s what Textel does here in its PDF case study for Valvoline. It greets the user with an eye-catching headline that shows the value of using Textel. Valvoline saw a significant return on investment from using the platform.

Another smart decision in this case study is highlighting the client’s quote by putting it in green font and doing the same thing for the client’s results because it helps the reader quickly connect the two pieces of information. If you’re in a hurry, you can also take a look at the “At a Glance” column to get the key facts of the case study, starting with information about Valvoline.

Key Learnings from the Textel Case Study Example

  • Include your client’s ROI right in the title of the case study.
  • Add an “At a Glance” column to your case study PDF to make it easy to get insights without needing to read all the text.

19. “Hunt Club and Happeo — a tech-enabled love story,” by Happeo

Case study example from Happeo

In this blog-post-like case study, Happeo opens with a quote from the client, then dives into a compelling heading: “Technology at the forefront of Hunt Club’s strategy.” Say you’re investigating Happeo as a solution and consider your firm to be technology-driven. This approach would spark your curiosity about why the client chose to work with Happeo. It also effectively communicates the software’s value proposition without sounding like it’s coming from an in-house marketing team.

Every paragraph is a quote written from the customer’s perspective. Later down the page, the case study also dives into “the features that changed the game for Hunt Club,” giving Happeo a chance to highlight some of the platform’s most salient features.

Key Learnings from the Happeo Case Study Example

  • Consider writing the entirety of the case study from the perspective of the customer.
  • Include a list of the features that convinced your client to go with you.

20. “Red Sox Season Campaign,” by CTP Boston

Case study example from CTP Boston

What’s great about CTP’s case study page for their Red Sox Season Campaign is their combination of video, images, and text. A video automatically begins playing when you visit the page, and as you scroll, you’ll see more embedded videos of Red Sox players, a compilation of print ads, and social media images you can click to enlarge.

At the bottom, it says “Find out how we can do something similar for your brand.” The page is clean, cohesive, and aesthetically pleasing. It invites viewers to appreciate the well-roundedness of CTP’s campaign for Boston’s beloved baseball team.

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Key Learnings from the CTP Case Study Example

  • Include a video in the heading of the case study.
  • Close with a call-to-action that makes leads want to turn into prospects.

21. “Acoustic,” by Genuine

Case study example from Genuine

Sometimes, simple is key. Genuine’s case study for Acoustic is straightforward and minimal, with just a few short paragraphs, including “Reimagining the B2B website experience,” “Speaking to marketers 1:1,” and “Inventing Together.” After the core of the case study, we then see a quote from Acoustic’s CMO and the results Genuine achieved for the company.

The simplicity of the page allows the reader to focus on both the visual aspects and the copy. The page displays Genuine’s brand personality while offering the viewer all the necessary information they need.

Key Learnings from the CTP Case Study Example

  • You don’t need to write a lot to create a great case study. Keep it simple.
  • Always include quantifiable data to illustrate the results you achieved for your client.

22. “Using Apptio Targetprocess Automated Rules in Wargaming,” by Apptio

Case study example from Apptio

Apptio’s case study for Wargaming summarizes three key pieces of information right at the beginning: The goals, the obstacles, and the results.

Readers then have the opportunity to continue reading — or they can walk away right then with the information they need. This case study also excels in keeping the human interest factor by formatting the information like an interview.

The piece is well-organized and uses compelling headers to keep the reader engaged. Despite its length, Apptio’s case study is appealing enough to keep the viewer’s attention. Every Apptio case study ends with a “recommendation for other companies” section, where the client can give advice for other companies that are looking for a similar solution but aren’t sure how to get started.

Key Learnings from the Apptio Case Study Example

  • Put your client in an advisory role by giving them the opportunity to give recommendations to other companies that are reading the case study.
  • Include the takeaways from the case study right at the beginning so prospects quickly get what they need.

23. “Airbnb + Zendesk: building a powerful solution together,” by Zendesk

Case study example from Zendesk

Zendesk’s Airbnb case study reads like a blog post, and focuses equally on Zendesk and Airbnb, highlighting a true partnership between the companies. To captivate readers, it begins like this: “Halfway around the globe is a place to stay with your name on it. At least for a weekend.”

The piece focuses on telling a good story and provides photographs of beautiful Airbnb locations. In a case study meant to highlight Zendesk’s helpfulness, nothing could be more authentic than their decision to focus on Airbnb’s service in such great detail.

Key Learnings from the Zendesk Case Study Example

  • Include images of your client’s offerings — not necessarily of the service or product you provided. Notice how Zendesk doesn’t include screenshots of its product.
  • Include a call-to-action right at the beginning of the case study. Zendesk gives you two options: to find a solution or start a trial.

24. “Biobot Customer Success Story: Rollins College, Winter Park, Florida,” by Biobot

Case study example from Biobot

Like some of the other top examples in this list, Biobot opens its case study with a quote from its client, which captures the value proposition of working with Biobot. It mentions the COVID pandemic and goes into detail about the challenges the client faced during this time.

This case study is structured more like a news article than a traditional case study. This format can work in more formal industries where decision-makers need to see in-depth information about the case. Be sure to test different methods and measure engagement.

Key Learnings from the Biobot Case Study Example

  • Mention environmental, public health, or economic emergencies and how you helped your client get past such difficult times.
  • Feel free to write the case study like a normal blog post, but be sure to test different methods to find the one that best works for you.

25. “Discovering Cost Savings With Efficient Decision Making,” by Gartner

Case study example from Gartner

You don’t always need a ton of text or a video to convey your message — sometimes, you just need a few paragraphs and bullet points. Gartner does a fantastic job of quickly providing the fundamental statistics a potential customer would need to know, without boggling down their readers with dense paragraphs. The case study closes with a shaded box that summarizes the impact that Gartner had on its client. It includes a quote and a call-to-action to “Learn More.”

Key Learnings from the Gartner Case Study Example

  • Feel free to keep the case study short.
  • Include a call-to-action at the bottom that takes the reader to a page that most relates to them.

26. “Bringing an Operator to the Game,” by Redapt

Case study example from Redapt

This case study example by Redapt is another great demonstration of the power of summarizing your case study’s takeaways right at the start of the study. Redapt includes three easy-to-scan columns: “The problem,” “the solution,” and “the outcome.” But its most notable feature is a section titled “Moment of clarity,” which shows why this particular project was difficult or challenging.

The section is shaded in green, making it impossible to miss. Redapt does the same thing for each case study. In the same way, you should highlight the “turning point” for both you and your client when you were working toward a solution.

Key Learnings from the Redapt Case Study Example

  • Highlight the turning point for both you and your client during the solution-seeking process.
  • Use the same structure (including the same headings) for your case studies to make them easy to scan and read.

27. “Virtual Call Center Sees 300% Boost In Contact Rate,” by Convoso

Case study example from Convoso

Convoso’s PDF case study for Digital Market Media immediately mentions the results that the client achieved and takes advantage of white space. On the second page, the case study presents more influential results. It’s colorful and engaging and closes with a spread that prompts readers to request a demo.

Key Learnings from the Convoso Case Study Example

  • List the results of your work right at the beginning of the case study.
  • Use color to differentiate your case study from others. Convoso’s example is one of the most colorful ones on this list.

28. “Ensuring quality of service during a pandemic,” by Ericsson

Case study example from Ericsson

Ericsson’s case study page for Orange Spain is an excellent example of using diverse written and visual media — such as videos, graphs, and quotes — to showcase the success a client experienced. Throughout the case study, Ericsson provides links to product and service pages users might find relevant as they’re reading the study.

For instance, under the heading “Preloaded with the power of automation,” Ericsson mentions its Ericsson Operations Engine product, then links to that product page. It closes the case study with a link to another product page.

Key Learnings from the Ericsson Case Study Example

  • Link to product pages throughout the case study so that readers can learn more about the solution you offer.
  • Use multimedia to engage users as they read the case study.

Start creating your case study.

Now that you’ve got a great list of examples of case studies, think about a topic you’d like to write about that highlights your company or work you did with a customer.

A customer’s success story is the most persuasive marketing material you could ever create. With a strong portfolio of case studies, you can ensure prospects know why they should give you their business.

Editor’s note: This post was originally published in August 2018 and has been updated for comprehensiveness.

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WordPress.org vs WordPress.com: What’s the Difference?

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Wordpress.org vs WordPress.com: What’s the Difference?

WordPress is one of the best website-building tools available, but it can be tricky to figure out how to use it for your purposes best. One of the most confusing parts of using this tool is deciding between WordPress.org vs WordPress.com.

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What Apple’s Vision Pro means for AR and VR marketing

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What Apple’s Vision Pro means for AR and VR marketing

Apple’s Vision Pro. Image: Apple.

This week Apple announced the Vision Pro headset, available early next year. Here’s what we know so far about the device and what this means for marketers experimenting with AR and VR engagement.

“Spatial computing” and AR. The use cases demoed at Apple’s Worldwide Developers Conference (WWDC) show augmented reality (AR) experiences where users interface with a digital layer on top of their real-world environment.

What this means practically is that users will be able to select and run apps from menus they see floating in their living room, office or other real-world environment. They’ll use voice commands, subtle hand gestures and eye movements to manipulate these objects and apps.

VR. Users will also be able to select virtual environments and adjust how much of their display is taken up by those environments. This means that Vision Pro users will also have the capability to plug into full VR experiences should they so choose.

Media. Vision Pro users will be able to watch movies and other streaming content. The improvement with the Vision Pro over TV screens is that these shows can take up a user’s full field of vision on their headset display. Content made or adapted for this system can also take advantage of the Vision Pro’s “spatial audio” sound, which promises to make it feel like sounds are coming naturally from the environment around the user.

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Why we care. Apple has held off on getting into the AR/VR space while Meta struggled over the last two years to get headsets and the “metaverse” to seem cool and get widely adopted. Marketers remember the watershed moment when Apple’s iPhone spawned the mobile marketing ecosystem, and therefore there’s good reason to wait until Apple throws their hat in the ring.

It’s also worth noting that many AR experiences already exist using smartphone apps. The Vision Pro will make AR wearable, and if done right, will make these experiences more intuitive with natural eye moments and hand gestures.

Dig deeper: What marketers need to know about the metaverse, Web 3.0 and NFTs.

Price point. The Vision Pro is priced at $3,499. To give some perspective, that’s about half the current price of Apple’s newest Mac Pro. Back in 1984, the first Macintosh started at $2,495, which is over $7,000 in 2023 dollars.

Consumers who buy the Vision Pro will be spending three times more than what an iPhone costs. Businesses that want to equip their employees with Vision Pros will have to invest sizable budgets on par with new laptops or other significant hardware upgrades.

Consumer and B2B adoption. Being able to watch popular shows might be a gateway for consumers to adopt the new device and begin to explore AR and VR applications. Another adoption strategy is for people who use VR at work to bring the devices home. This explains Meta’s push for using their Meta Quest Pro headset for videoconferencing and other business uses.

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Apple’s WWDC presentation showed how the Vision Pro uses machine learning to create a lifelike 3D model of a user’s face so that users can videoconference without their headsets being seen. This might be a more acceptable alternative to virtual meetings using cartoony avatars.

“Businesses are at a point where they want to get started with VR technology,” said Rolf Illenberger, CEO of enterprise VR platform VRdirect. “People in the office are asking about it. What’s missing is a general decision about which ecosystem to use.”

The Vision Pro inaugurates a new operating system, visionOS and a new Vision app store, where users will be able to access an anticipated flood of AR and VR apps.

AR and VR in marketing. Businesses in a number of verticals are adopting or considering VR for training and safety initiatives, Illenberger said. Widespread adoption for more general uses like virtual meetings is still several years away.

AR will likely be the first channel to get enough users to be of interest to marketers.

“There is a logical progression from AR marketing to VR marketing,” said Darwin Liu, founder and CEO of ecommerce services company X Agency. ”One needs to take off before the other one can. I expect AR marketing to really take off in the next 2-4 years and VR marketing to become important in 4-7 years.”

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When enough customers are using a specific VR ecosystem, it will be important for brands to create a presence within it. This is still a far cry from an interoperable “metaverse” where users can jump from space to space seamlessly and bring digital assets with them to spend on merchandise wherever they want to. The customers that use visionOS will be within Apple’s walled garden. The price to reach them will likely be a steep one.


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AI’s Impact on Digital Marketing Strategies In 2023

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AI's Impact on Digital Marketing Strategies In 2023

Do you know AI is revolutionizing businesses and their marketing plans? Artificial intelligence (AI) has been a hot topic in the digital marketing industry for quite a long time now.

Trends have changed and AI has created a vast difference in working and planning strategies for marketing purposes. Having the ability to gather and analyze large amounts of data in just a few seconds has changed how companies approach the digital market now.

Chatbots

AI-powered chatbots are being used by companies to enhance their productivity, and customer handling, and reduce human efforts. This automated messaging system can be used to help customers with their queries and give them suggestions, also answering a lot of questions at once and being available round-the-clock.

Comprehending customer inquiries and responding appropriately in real-time using artificial intelligence chatbots are being used by companies.

Do Chatbots Market the Business?

Unlike a human being, AI Chatbot does not go out and market your company. However, it is a marketing tool especially on social media, because they can deliver targeted messages on your behalf, collect customer data to help you target messaging, and provide customer service that is beneficial to both the company and the customer.

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Chatbots are very good at converting the viewers into buyers just by locating the desired products and asking the customers some specific questions according to the gathered data.

Creating the Content

Content creation is where actual human effort is needed a lot. It takes time, intelligence, ideas, and administration of plans to create high-quality and customer-centered content for marketing purposes.

It is predicted by experts that data generation all over the World is going to be more than 180 zetta-bytes by 2025. And there is no doubt that AI and machine learning will have a significant role in developing and creating the content at that time.

Let’s see how AI content creation is helpful in digital marketing;

  1. Enhances the Social Media Content Performance: 

Social media primarily plays a role in moving customers to their sales funnel. In the same manner, advertisers and marketers make themselves aware of the demographical data of their followers to create social media content that appeals to them.

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In this aspect, AI is the game changer. Artificial intelligence-powered tools can go beyond demographics to analyze client behaviors and preferences. This data is used by marketers to make their customer engagement better by refining their SMM  actions.

  1. User-Generated Content (UGC) Can Be Curated:
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Do you know that social media users today are incredible content creators and consumers both at the same time? The majority of them base their buying choices on user-generated content (UGC) rather than sponsored material.

UGC is assisting companies in improving their reputation among their competitors. AI technology can be used to keep an eye on social media platforms and track any references made to your brand. This way, you can gather valuable insights and feedback on how consumers perceive your business and services.

Making use of UGC, artificial intelligence is able to filter high-quality customer data. With the help of visual recognition technology not only the textual but also images and video content is identified by AI.

  1. Upgrades the Personalization:

Customer engagement is enhanced by personalization of the content being created by the company. Do you know AI is the chief in this aspect also? 

Personalization is dependent on the company to understand the needs and expectations of the customers.  AI collects, analyzes, and transforms the data of customers and makes their personalized profiles and sections.

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This information may be used to create highly customized suggestions and interactions in order to engage with your clients effectively.  Companies may now build personalized email marketing content using AI rather than generalized email marketing campaigns.

Customer Targeted & Predictive Marketing

The client’s data being collected by companies via AI chatbots is used to generate patterns of future behavior and produce highly focused marketing.

Dynamic yet specific content is emailed by the companies at the right time to their customers with the help of AI. The emails that are sent are also based on the previous activities of the customers.

By collecting the data via customer activity on different web pages, email interactions, or blog reading, AI can efficiently identify which content is more appealing for the customer. This makes the company stay in an audience target business and produce future content according to it. 

Moreover, companies can know when the customers are not engaging or not getting appealed, AI again jumps into the situation and makes the profiles more customized to keep the user in touch and towards the company for re-engaging purposes. This re-engaging strategy is done by Churn Prediction.

Why is Churn Prediction Important?

Customer turnover is a common problem faced by companies. Growing the business means getting new clients similarly when a single customer leaves, it impacts the investment negatively. A company can save huge figures by just keeping an eye on their client’s activities and offering them incentives when they seem like leaving.

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That is why, understanding what keeps consumers engaged is incredibly valuable knowledge that is nonetheless collected by AI. It aids in the development of retention strategies and the implementation of operational practices targeted at preventing customers from saying goodbye to the company.

Natural Language Generation is Provided by AI

Who is playing a great role in Natural language generation? Yes, AI is at the top of the tools that provide us with NLG. 

The pieces of information organized by AI are the main source of NGL. Converting data into natural-sounding text produces a large number of printed words far faster than a normal person.

Companies use this AI influenced Natural Language Generation for the following purposes:

  1. Advertisement Writing

The natural language generated by AI is intelligent enough to modify itself to a company’s consumer and employ the language and tone most likely to connect with them. This is the turning point in ad creation.

AI-powered NLG writes ads for companies that are audience directed with a huge rate of conversion. These kinds of digital marketing software are becoming a must in this competitive Internet marketing industry.

  1. Automatic Updates & Revisions

Data is fed into the NLG program by AI, which produces text that resembles human speech based on established templates and rules. Plenty of sources, including statistics from websites, customer reviews, and survey results can provide the information needed.

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Social media marketing campaigns are run to benefit the company in various aspects. Artificial intelligence NLG technology may be used in social media marketing campaigns to create social media posts based on popular subjects, updates, and hashtags.

The software would look into the information and produce posts that are interesting to and relevant to the intended audience.

  1.  Generation of Subject Lines

Email marketing is a bombing strategy, but how come it explodes? The subject line of the company’s email should be explosive if the customer is to be attracted.

None other than AI provides appealing subject lines for emails through NLG modules. The email open rates can be increased by using natural language generation to convey and adapt feelings, tone, and phrasing.

Voice Search Optimization

Voice search optimization is getting applause all over the World as many customers prefer voice search rather than typing their query. AI is able to recognize the voice, search the voice keywords, and provide data that is asked. You may be familiar with AI voice recognition tools like Google Home, Alexa, and Amazon Echo. 

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By utilizing speech recognition and numerous other AI techniques, companies may offer material that AI systems can find more easily, improving the customer’s quality. 

By optimizing website content for voice search, companies can improve their search engine rankings for voice queries. This helps the companies to reach a wider audience and increase their visibility all over the internet.

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Voice keyword research is a method of raising a website’s efficiency through AI as well as effectiveness for speech-based search inquiries. In this way companies are thought to be digitally available for their customers, converting them into buyers and reducing the consumer churn.

Visual Recognition Technology

AI or in other words, Robots are able to identify some of the human features, this is called visual recognition technology.  

AI gathers information based on image recognition through social media platforms. For example, it monitors the image activity and gets insights from a company’s users. It helps companies to know which products and trends are more likely to be seen in their target audience.

Audience engagement and customer quality can be improved a lot more by this technology. Algorithms are set and analyzed by AI itself, this is called machine learning, which plays a great role in AI-powered digital marketing.

There is another way by which image-identifying technology can be helpful. By monitoring image algorithms AI makes the company produce more customer-centered content.

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Additionally, using visual recognition technologies will enhance the client experience. Customers can see how things might look on them prior to making any purchase by using interactive product catalogs or online free-trial situations.

Bottomline

Concluding the above discussion, companies are now making use of artificial intelligence (AI) in digital marketing more often. With the use of chatbots, virtual assistants, image recognition, voice recognition, and predictive content, AI has been used to raise customer satisfaction, decrease human efforts, and routine operations, and increase the overall effectiveness of digital advertising campaigns.

While there are many benefits of implementing AI in digital marketing, it’s important for companies to approach it wisely and deliberately.

Intelligent systems that are productive require thorough planning and development, including adhering to the platform’s purpose, selecting the layouts and conversational flow, and training the algorithm to understand and efficiently respond to user needs and requirements.


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