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Google Business Profiles Posts Video Verification Troubleshooting & FAQs

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Business Owner Selfie In Office

Google has posted a list of troubleshooting and FAQs around the Google Business Profiles video verification method. As you know, you can verify your business in Google Business Profiles through a number of methods, from snail mail to video verification and Kara from the Google Business Profiles team posted some troubleshooting and FAQs for the video method.

This was posted in the Google Business Profiles Help Forums:

My business doesn’t have a physical location, how can I complete verification via video upload?

  • The video should include equipment you use for your business (such as a branded vehicle, branded marketing materials, the workspace, tools and equipment, business registration, invoices, utility bills or other documents with your business name).

I’ve already uploaded a video but the product is asking me to upload again. What should I do?

  • If you already uploaded a video but you’re being told to upload again then your video wasn’t accepted. Please make a new video and make sure it meets all of the requirements (consider adding more proof and more examples).

I made a video but it won’t upload. What should I do?

  • Please be patient and try uploading again. In many instances it will go through when you try again!

I have questions. How can I get help?

  • Merchants should always attempt the verification method available in the product before reaching out to support. There is not much assistance the team can provide unless a verification attempt has been made. You can get more information about video verification here.

What are the video requirements?

  • It must be one continuous video
  • Capture outside signs of your business location (if you have one). Examples include your street’s name, nearby businesses, or the area around your business.
  • Business or equipment. To show that your business is at this Google Maps location, capture your operations. Examples include stock for sale, branded equipment, marketing materials, and tools you use to serve your customers.
  • Proof of management. To show that you’re authorized to represent your business, capture your access to employee-only items or areas. Examples include a cash register, kitchen, storage room, or non-sensitive business documents. You can also use your keys to open your facility.

Forum discussion at Google Business Profiles Help Forums.

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Google Hanukkah Decorations Are Live For 2023

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Google Hanukkah 2023

Hanukkah (aka Chanukah) starts this coming Thursday night, December 7th. Google has added its Hanukkah decorations to the Google Search results interface to celebrate. Google does this every year and I expect to see the same rollout in the coming weeks for Christmas and Kawanzaa but for now, since Chanukah is in the coming days, we have the Hanukkah decorations live at Google Search.

Here is a screenshot of the Chanukah decorations as they look like on the mobile search results.

Google Hanukkah Decorations 2023

You can see it yourself by searching on Google for [chanukah], [hanukkah], but not yet [חֲנוּכָּה‎] or other spelling variations yet but it should soon. It looks better on mobile than it does on desktop results.

To see the past, the 2023 decorations, 2021 decorations, 2020 Chanukah decorations, 2019 Google holiday decorations, the 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010 and so on.

Happy Chanukah, everyone!

Forum discussion at X.

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Google Pay Accepted Icons In Google Search Results

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Google seems to be testing a Google Pay Accepted label or icon in the Google search results. This label has the super G logo followed by the words “Pay accepted” words next to search result snippets that support Google Pay and notate such in their structured data.

This was first spotted by Khushal Bherwani who shared some screenshots of this on X – here is one:

G Pay Accepted Google Search

Here are some more screenshots:

Brodie Clark also posted some screenshots after on X:

Google Pay Accepted Google Search

I tried to replicate this but I came up short.

This is not the first time Google had similar icons like this in its search results.

Forum discussion at X.



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Google Discover Showing Older Content Since Follow Feature Arrived

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Typically, Google Discover shows content that is less than a day old, but it can show content that is weeks, months, or even years old. However, typically, Google will show more recent content in the Discover feed. Well, that may have changed with the new Google follow feature.

Glenn Gabe, who is a very active Google Discover user, noticed that since the Follow feature rolled out, he has been seeing content that is weeks and months old way more often than before the follow feature rolled out. Glenn wrote on X that “this could also be playing a role. i.e. Google isn’t providing as much recent content, but instead, focusing on providing targeted content based on the topics you are following.”

It makes sense that if you follow a specific topic and if Google Discover only shows the most authoritative types of content, it might be hard for Google to find new content on that topic. So it does make sense that Google may show older content more often for that specific topic you follow.

Here are screenshots Glenn shared:

Google Discover Old Stories Follow

Google Discover Old Stories Follow2

Have you noticed this in your Discover feed?

Forum discussion at X.



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