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8 Brands Using Twitter Effectively

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8 Brands Using Twitter Effectively

Twitter has come a long way from its humble beginnings in 2006 as a 140-character microblogging site.

Today, more than 436 million people use the social media site every month to follow the news, interact with celebrities, and share information.

It was initially a platform for individuals to share thoughts, opinions, and ideas with the world. Enterprising marketing strategists soon realized it was the perfect app for engaging with consumers and initiating conversations about brands.

That’s not to say there weren’t several missteps along the way.

In the early days of social media, which was sometimes called “new media,” so-called “experts” didn’t know much more than your average early tech adopter.

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Without much data to back up their strategies, they often made things up as they went along. And this sometimes had disastrous results (remember when DiGiorno coopted a trending hashtag without realizing it was about domestic abuse?)

But as is usually the case, as Twitter became a regular part of global culture, savvy marketers began to understand how to use the platform effectively.

But like no two businesses are alike, no two tweet strategies will be identical.

Let’s take a look at some brands that are top performers on Twitter and discuss what it is about them that makes them so successful.

The Fan Interaction Master

Few fanbases are as rabid as gamers.

From sharing gameplay footage to discussing the latest release rumors, video games are a consistently popular topic on social media platforms.

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And in the Twitterverse, no one is more popular than PlayStation.

At the time of writing, the primary account for the Sony gaming console had 26.6 million followers. Used to promote games via trailers, advertise sales on the PlayStation store, and tease new content, nearly every post receives hundreds of retweets and thousands of likes.

And this is just one of the accounts under the PS brand.

In addition to the main account mentioned earlier, they also have a dedicated support account to help users resolve hardware issues and bugs, an account dedicated to Vita (its handheld gaming system), and different accounts for different global regions.

Working together under one umbrella, PlayStation provides remarkable brand consistency and offers everything from technical support to game recommendations.

But what separates PlayStation from lesser brands is the responsiveness with which its accounts are managed.

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From resolving hardware issues and bugs to recommending games for purchase, the account is known for being approachable and seeking to help the gaming community in any way it can.

They’re not stingy with the retweets, and fans have rewarded them with engagement.

What you can learn from PlayStation’s Twitter: Social media is all about conversations. Whereas traditional media like television or outdoor are a one-way street where brands speak at their targets, Twitter allows you actually to hold a conversation. Engage with your audience for maximum results.

The Entertainer

Once known as the fast-food place with the square burgers, Wendy’s has lapped the competition through social media.

And the main reason for that is how the account is run. With 3.9 million followers, Wendy’s outperforms the bigger burger joints in interaction and engagement.

This may be because, unlike most companies, Wendy’s doesn’t play it safe on Twitter.

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Looking for a way to stand out (circa 2017), it went all-in on hilarious takedowns of the competition and savage clap backs on consumers. And people love it.

In 2018, Wendy’s launched National Roast Day with its hashtag.

This social media holiday quickly became a can’t-miss event for the platform, with the fast-food brand pulling no punches and showing no mercy in short and insulting tweets aimed at competitors and customers alike.

And every year, people and companies of all types lined up for their roast, hoping to snag a little bit of Wendy’s social media clout.

What makes Wendy’s Twitter so successful? It’s the consistency, creativity, and wit with which it is run. Wendy’s has created a brand voice that is unique and authentic, adding to conversations in a humorous manner that resonates with audiences.

In an era where many brands are afraid of taking chances, lest they fall afoul of public opinion, Wendy’s is unabashedly outspoken. Their content is relevant and on-topic with current events, insulting without verging into the offensive. It’s a fine line to walk, but Wendy’s has mastered it.

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What you can learn from Wendy’s Twitter: Funny will get you a long way. Your Twitter account doesn’t have to be run by an insult comedian, but developing humorous content will generate a lot more follows and shares that boring vanilla “look how great we are” or “this is our new product” posts.

The Account With Humanity

Flying is stressful. Just ask anyone who has run through a terminal to catch a connecting flight or remove their belt, shoes, and jacket, only to set off the metal detector at security.

And in this high-stress, often the uncomfortable environment, one brand manages to stand out on Twitter: JetBlue.

On an all-too-often impersonal platform, JetBlue has found a way to convey authenticity and personality while demonstrating an exceptional level of customer service.

Unafraid to tackle complicated customer service issues or address negative feedback, this account provides unexpected responsiveness from a corporation this size – or any size, for that matter.

JetBlue’s dedicated customer service team seeks to respond to every Tweet directed their way. From helping travelers change reservations to tracking down lost luggage, their Twitter account shows a remarkable amount of compassion and self-awareness.

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And on top of this, the airline has a clearly defined brand persona that is warm, inviting, and above all, human.

From vacation ideas to silly puns to employee photos, JetBlue posts various original content that doesn’t feel like mechanical branding delivered by mindless marketing drones.

What you can learn from JetBlue’s Twitter: Be authentic, own up to your mistakes, and show a bit of personality. Stiff and robotic Twitter accounts are a dime a dozen and easily forgettable. Show your audience that there is a real person behind yours, and they’ll respond positively.

The Content King

If there’s one thing baseball fans love, it’s statistics.

From basic numbers like batting average to complex stats like wins above replacement, the numbers tell a story you can’t find in most other sports. And no one knows this better than Major League Baseball.

But there’s also so much more to the game than just data. There are also diving catches, clutch extra-base hits, and tense squeeze play scenarios.

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So, how does a major sporting league deal with this diversity? With segmentation, of course.

MLB’s main account is chock full of numbers for the stats geeks. Infographics give baseball fans appealing visuals about things like Albert Pujols’ on-base and slugging percentages over the last ten games.

Are you looking for something with more flash? MLB utilizes the full power of GIFs with a Twitter account dedicated to them, MLBgifs.

And for the fans still upset about an umpire’s call or those who want to brush up on the nuances of the rulebook, MLBReplays gives them another look at close and controversial plays.

Major League Baseball does a wonderful job of creating and posting the type of content its fans want for a league sometimes accused of losing touch with its fanbase.

What you can learn from MLB’s Twitter: Content reigns supreme over everything else. Give your followers the kind of content that only you can deliver.

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And don’t be afraid to branch out. If your content is too diverse for a single account, create another – make sure you’re dedicating the resources to make that one successful, too.

The One Who Speaks Up

A lot is going on in the world right now, and it can sometimes feel like we’ve reached an unprecedented level of polarization. And nowhere is this more evident than on Twitter.

This is partly due to the platform’s algorithm, which promotes content similar to what a person has already interacted with. The anonymity provides for trolls and other bad actors.

In this climate, it’s no surprise many brands are afraid to take a hard stance on anything. After all, changing political winds could lead to calls for a boycott ala Keurig or Chick-fil-a.

However, one brand isn’t afraid to buck this trend and stand up for its values: Ben & Jerry’s.

From working with controversial NFL quarterback Colin Kaepernick to develop a new flavor to speaking out against the gender pay gap, the Vermont-based ice cream company has demonstrated a willingness to risk social backlash in the name of its principles.

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And while this strategy may cost them some sales from people who oppose them ideologically, Ben & Jerry’s places its ability to influence the world above its corporate profits.

What you can learn from Ben & Jerry’s Twitter: Don’t be a milquetoast brand. You risk alienating a portion of your target audience by taking a stand, but you also boldly display your company’s values. And this may benefit you more in the long run.

The Thought Leader

The technology Twitter-sphere is filled with all sorts of companies run by all kinds of people.

And while some do a great job at sharing their organization’s vision of the future with the world, too many are only interested in telling you about their latest product.

And then there’s General Electric. Look at its bio: “Every minute of every day, GE rises to the challenge of building a world that works.”

GE isn’t using its Twitter account to sell you lightbulbs or washing machines.

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Instead, it’s being used to establish the company as an expert in the tech industry. From green energy and healthcare to the NFL draft, GE effectively explains complex concepts within the character limit.

It uses the platform to highlight GE’s commitment to innovation while simultaneously maintaining a commitment to accessibility and personality.

Much like your favorite high school science teacher, they’ve found a way to showcase their excitement about new technologies without boring you with the minute details.

What you can learn from GE’s Twitter: Own your expertise and share your passion. It comes through with unmistakable authenticity when someone is legitimately enthusiastic about a topic. And it’s contagious. Use your Twitter account to promote what it is that excites you.

The Interesting One

Do you know that one person at a party who is incredibly captivating and is surrounded by a crowd the entire time? On Twitter, that’s Forrester.

If right now, you’re saying, “Wait, who?” don’t feel bad. Forrester isn’t a major consumer brand, unlike the other brands on this list.

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If your job doesn’t regularly require you to seek out business reports and analysis, there’s a good chance you may never have come across it.

But there’s a good reason it belongs on this list: Nearly every Tweet posted by this research company is packed with links to interesting and valuable information.

For example, suppose inclusivity is integral to your customer acquisition and retention strategy (and it should be). In that case, Forrester has a Tweet and related blog post on the importance of Diversity, Equity, and Inclusion (DEI) language.

Many of Forrester’s tweets include tips, statistics, or infographics that interest their target audience (primarily business professionals). It’s good at pulling out a key statistic, then linking to one of its studies after your interest is piqued.

What you can learn from Forrester’s Twitter: People love to learn. Use your Twitter account to share your knowledge. This will not only paint you as an expert but also garner interest from your target audience.

The One Who Is Unabashedly Itself

Whether or not you’re a coffee drinker, you probably have strong feelings about Starbucks.

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From the controversy around the design of its holiday cups to accusations of union-busting, the Seattle-based coffee giant has been a lightning rod for controversy.

And yet, through it all, the brand has thrived, with a Twitter account with more than 11 million followers.

How has it done this? Simply by being itself.

Starbucks embraces its role on the social media platform by creatively employing different types of media.

Everything posted, from clever headlines to GIFs of the latest drink creation, shares a certain joie de vivre while maintaining a bit of the Pacific Northwest quirkiness for which the brand is known.

For such a massive corporation, Starbucks’ Twitter account does a remarkable job of coming across as friendly and approachable.

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And it probably doesn’t hurt that the account is well-known for its fan interactions. It responds to mentions with a joyfulness that is often lost in the digital sphere.

The Starbucks’ social media account team is highly skilled at portraying the brand’s confidence without venturing into arrogance.

Product images tempt Twitter users scrolling through their feeds, while witty banter keeps the brand engaging.

What you can learn from Starbucks’ Twitter: Don’t be afraid to show the Twitter world what your brand is all about. Rather than seeking to conform, celebrate your differences from the competition. Project confidence and joy, and people will love interacting with you.

Find Your Own Voice

As you’ve probably already ascertained, there’s no magic bullet to Twitter success.

Each brand must determine what works best for them and its audience. And while it may take you some time to do that, it’s well worth the effort.

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According to a Hootsuite study, the average Twitter user spends more than five hours per month on the site, nearly double that of Snapchat or Messenger.

That’s a lot of opportunity for exposure, especially when you consider many people use the platform to conduct brand research.

For some brands, a successful Twitter strategy may only require posting original content twice daily.

For others, it may mean round-the-clock social listening and rapid response to questions and concerns.

Your Twitter persona may be serious or silly – make sure it matches your overall brand voice. You may be informative or inquisitive. It all depends on your industry and your audience.

But one thing you may have noticed all the brands listed above have in common: They’re all authentic. None of the examples provided give you the impression that they’re putting on a façade or attempting to portray something false.

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Instead, they all find ways to find or create value in their vertical while building relationships with followers. Exactly how you do, that is up to you and will probably require some experimentation.

But one thing is sure: Twitter is only increasing in popularity, and you may miss out every day. You may not use it effectively.

So, get started today. Sit down with your team for a brainstorming session, and identify your goals, values, and voice. Then develop your strategy and then get Tweeting.

More Resources:


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OpenAI Expected to Integrate Real-Time Data In ChatGPT

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OpenAI ChatGPT announcement

Sam Altman, CEO of OpenAI, dispelled rumors that a new search engine would be announced on Monday, May 13. Recent deals have raised the expectation that OpenAI will announce the integration of real-time content from English, Spanish, and French publications into ChatGPT, complete with links to the original sources.

OpenAI Search Is Not Happening

Many competing search engines have tried and failed to challenge Google as the leading search engine. A new wave of hybrid generative AI search engines is currently trying to knock Google from the top spot with arguably very little success.

Sam Altman is on record saying that creating a search engine to compete against Google is not a viable approach. He suggested that technological disruption was the way to replace Google by changing the search paradigm altogether. The speculation that Altman is going to announce a me-too search engine on Monday never made sense given his recent history of dismissing the concept as a non-starter.

So perhaps it’s not a surprise that he recently ended the speculation by explicitly saying that he will not be announcing a search engine on Monday.

He tweeted:

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“not gpt-5, not a search engine, but we’ve been hard at work on some new stuff we think people will love! feels like magic to me.”

“New Stuff” May Be Iterative Improvement

It’s quite likely that what’s going to be announced is iterative which means it improves ChatGPT but not replaces it. This fits into how Altman recently expressed his approach with ChatGPT.

He remarked:

“And it does kind of suck to ship a product that you’re embarrassed about, but it’s much better than the alternative. And in this case in particular, where I think we really owe it to society to deploy iteratively.

There could totally be things in the future that would change where we think iterative deployment isn’t such a good strategy, but it does feel like the current best approach that we have and I think we’ve gained a lot from from doing this and… hopefully the larger world has gained something too.”

Improving ChatGPT iteratively is Sam Altman’s preference and recent clues point to what those changes may be.

Recent Deals Contain Clues

OpenAI has been making deals with news media and User Generated Content publishers since December 2023. Mainstream media has reported these deals as being about licensing content for training large language models. But they overlooked a a key detail that we reported on last month which is that these deals give OpenAI access to real-time information that they stated will be used to give attribution to that real-time data in the form of links.

That means that ChatGPT users will gain the ability to access real-time news and to use that information creatively within ChatGPT.

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Dotdash Meredith Deal

Dotdash Meredith (DDM) is the publisher of big brand publications such as Better Homes & Gardens, FOOD & WINE, InStyle, Investopedia, and People magazine. The deal that was announced goes way beyond using the content as training data. The deal is explicitly about surfacing the Dotdash Meredith content itself in ChatGPT.

The announcement stated:

“As part of the agreement, OpenAI will display content and links attributed to DDM in relevant ChatGPT responses. …This deal is a testament to the great work OpenAI is doing on both fronts to partner with creators and publishers and ensure a healthy Internet for the future.

Over 200 million Americans each month trust our content to help them make decisions, solve problems, find inspiration, and live fuller lives. This partnership delivers the best, most relevant content right to the heart of ChatGPT.”

A statement from OpenAI gives credibility to the speculation that OpenAI intends to directly show licensed third-party content as part of ChatGPT answers.

OpenAI explained:

“We’re thrilled to partner with Dotdash Meredith to bring its trusted brands to ChatGPT and to explore new approaches in advancing the publishing and marketing industries.”

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Something that DDM also gets out of this deal is that OpenAI will enhance DDM’s in-house ad targeting in order show more tightly focused contextual advertising.

Le Monde And Prisa Media Deals

In March 2024 OpenAI announced a deal with two global media companies, Le Monde and Prisa Media. Le Monde is a French news publication and Prisa Media is a Spanish language multimedia company. The interesting aspects of these two deals is that it gives OpenAI access to real-time data in French and Spanish.

Prisa Media is a global Spanish language media company based in Madrid, Spain that is comprised of magazines, newspapers, podcasts, radio stations, and television networks. It’s reach extends from Spain to America. American media companies include publications in the United States, Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, Mexico, and Panama. That is a massive amount of real-time information in addition to a massive audience of millions.

OpenAI explicitly announced that the purpose of this deal was to bring this content directly to ChatGPT users.

The announcement explained:

“We are continually making improvements to ChatGPT and are supporting the essential role of the news industry in delivering real-time, authoritative information to users. …Our partnerships will enable ChatGPT users to engage with Le Monde and Prisa Media’s high-quality content on recent events in ChatGPT, and their content will also contribute to the training of our models.”

That deal is not just about training data. It’s about bringing current events data to ChatGPT users.

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The announcement elaborated in more detail:

“…our goal is to enable ChatGPT users around the world to connect with the news in new ways that are interactive and insightful.”

As noted in our April 30th article that revealed that OpenAI will show links in ChatGPT, OpenAI intends to show third party content with links to that content.

OpenAI commented on the purpose of the Le Monde and Prisa Media partnership:

“Over the coming months, ChatGPT users will be able to interact with relevant news content from these publishers through select summaries with attribution and enhanced links to the original articles, giving users the ability to access additional information or related articles from their news sites.”

There are additional deals with other groups like The Financial Times which also stress that this deal will result in a new ChatGPT feature that will allow users to interact with real-time news and current events .

OpenAI’s Monday May 13 Announcement

There are many clues that the announcement on Monday will be that ChatGPT users will gain the ability to interact with content about current events.  This fits into the terms of recent deals with news media organizations. There may be other features announced as well but this part is something that there are many clues pointing to.

Watch Altman’s interview at Stanford University

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Google’s Strategies For Dealing With Content Decay

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Disappointed stressed businessman staring at the stacked paperwork on his desk

In the latest episode of the Search Off The Record podcast, Google Search Relations team members John Mueller and Lizzi Sassman did a deep dive into dealing with “content decay” on websites.

Outdated content is a natural issue all sites face over time, and Google has outlined strategies beyond just deleting old pages.

While removing stale content is sometimes necessary, Google recommends taking an intentional, format-specific approach to tackling content decay.

Archiving vs. Transitional Guides

Google advises against immediately removing content that becomes obsolete, like materials referencing discontinued products or services.

Removing content too soon could confuse readers and lead to a poor experience, Sassman explains:

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“So, if I’m trying to find out like what happened, I almost need that first thing to know. Like, “What happened to you?” And, otherwise, it feels almost like an error. Like, “Did I click a wrong link or they redirect to the wrong thing?””

Sassman says you can avoid confusion by providing transitional “explainer” pages during deprecation periods.

A temporary transition guide informs readers of the outdated content while steering them toward updated resources.

Sassman continues:

“That could be like an intermediary step where maybe you don’t do that forever, but you do it during the transition period where, for like six months, you have them go funnel them to the explanation, and then after that, all right, call it a day. Like enough people know about it. Enough time has passed. We can just redirect right to the thing and people aren’t as confused anymore.”

When To Update Vs. When To Write New Content

For reference guides and content that provide authoritative overviews, Google suggests updating information to maintain accuracy and relevance.

However, for archival purposes, major updates may warrant creating a new piece instead of editing the original.

Sassman explains:

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“I still want to retain the original piece of content as it was, in case we need to look back or refer to it, and to change it or rehabilitate it into a new thing would almost be worth republishing as a new blog post if we had that much additional things to say about it.”

Remove Potentially Harmful Content

Google recommends removing pages in cases where the outdated information is potentially harmful.

Sassman says she arrived at this conclusion when deciding what to do with a guide involving obsolete structured data:

“I think something that we deleted recently was the “How to Structure Data” documentation page, which I thought we should just get rid of it… it almost felt like that’s going to be more confusing to leave it up for a period of time.

And actually it would be negative if people are still adding markup, thinking they’re going to get something. So what we ended up doing was just delete the page and redirect to the changelog entry so that, if people clicked “How To Structure Data” still, if there was a link somewhere, they could still find out what happened to that feature.”

Internal Auditing Processes

To keep your content current, Google advises implementing a system for auditing aging content and flagging it for review.

Sassman says she sets automated alerts for pages that haven’t been checked in set periods:

“Oh, so we have a little robot to come and remind us, “Hey, you should come investigate this documentation page. It’s been x amount of time. Please come and look at it again to make sure that all of your links are still up to date, that it’s still fresh.””

Context Is Key

Google’s tips for dealing with content decay center around understanding the context of outdated materials.

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You want to prevent visitors from stumbling across obsolete pages without clarity.

Additional Google-recommended tactics include:

  • Prominent banners or notices clarifying a page’s dated nature
  • Listing original publish dates
  • Providing inline annotations explaining how older references or screenshots may be obsolete

How This Can Help You

Following Google’s recommendations for tackling content decay can benefit you in several ways:

  • Improved user experience: By providing clear explanations, transition guides, and redirects, you can ensure that visitors don’t encounter confusing or broken pages.
  • Maintained trust and credibility: Removing potentially harmful or inaccurate content and keeping your information up-to-date demonstrates your commitment to providing reliable and trustworthy resources.
  • Better SEO: Regularly auditing and updating your pages can benefit your website’s search rankings and visibility.
  • Archival purposes: By creating new content instead of editing older pieces, you can maintain a historical record of your website’s evolution.
  • Streamlined content management: Implementing internal auditing processes makes it easier to identify and address outdated or problematic pages.

By proactively tackling content decay, you can keep your website a valuable resource, improve SEO, and maintain an organized content library.

Listen to the full episode of Google’s podcast below:


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25 Snapchat Statistics & Facts For 2024

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25 Snapchat Statistics & Facts For 2024

Snapchat, known for its ephemeral content, innovative augmented reality (AR) features, and fiercely loyal user base, is a vital player in the social media landscape.

While it sometimes flies under the radar – as other platforms like TikTok, YouTube, and Instagram tend to dominate the cultural conversation – Snapchat is an incredibly powerful marketing tool that holds a unique place in the hearts and minds of its users.

In this article, we’ll explore what you need to know about Snapchat, with insights that shed light on what audiences think of the app and where its strengths lie.

From user growth trends to advertising effectiveness, let’s look at the state of Snapchat right now.

What Is Snapchat?

Snapchat is a social media app that allows users to share photos and videos with friends and followers online.

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Unlike other social platforms like Facebook, Instagram, and TikTok – where much of the content is stored permanently – Snapchat prioritizes ephemeral content only.

Once viewed, Snapchat content disappears, which adds a layer of spontaneity and privacy to digital interactions.

Snapchat leverages the power of augmented reality to entertain its audience by creating interactive and immersive experiences through features like AR lenses.

Users can also explore a variety of stickers, drawing tools, and emojis to add a personal touch to everything they post.

What started as a small collection of tools in 2011 has now expanded to a massive library of innovative features, such as a personalized 3D Snap Map, gesture recognition, audio recommendations for lenses, generative AI capabilities, and much more.

Creating an account on Snapchat is easy. Simply download the app on Google Play or the App Store. Install it on your device, and you’re ready!

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Screenshot from Google Play, December 2023

25 Surprising Facts You Didn’t Know About Snapchat

Let’s dive in!

1. Snapchat Has 406 Million Daily Active Users

That number, released by the company in October 2023, represents an increase of 43 million year-over-year – a 12% increase.

Here’s a chart from Statista showing Snapchat’s user growth from 2014 to 2023:

Snapchat’s user growth from 2014 to 2023Screenshot from Statista.com, December 2023

And with 750 million monthly active users (MAUs), Snapchat is the fifth-biggest social media network in the world.

2. Users 18-24 Years Old Account For The Biggest Chunk Of Snapchat’s Audience

According to Snapchat’s own advertising data, the platform has 243.5 million users aged 18 to 24 – representing 38.6% of its total ad audience.

The second largest group of users are between the ages of 25 and 34, followed by 13-17-year-olds – proving that Snapchat is reaching young people around the world.

On the flip side, the platform isn’t huge with older users; people aged 50 and over account for only 3.8% of Snapchat’s total ad audience.

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As a marketer, you can take a hint on what your campaign should focus on if you use Snapchat. As Snapchat’s own report puts it:

“From its inception, Snapchat has inherently created a frictionless space where Gen Z creatives can experiment with their identities, yet not have to feel like they’re ‘on brand’ in communicating to their close friend groups.”

3. Snapchat Reaches 90% Of The 13 To 24-Year-Old Population

It also reaches 75% of people between the ages of 13 and 34 in over 25 countries, according to Snapchat’s estimates.

In the US, 59% of American teenagers (between the ages of 13 and 17) report using Snapchat. This number amounts to roughly six in 10 US teens.

4. Snapchat Users Open The App Nearly 40 Times A Day

According to the company, this means people interact with their social circles on Snapchat more than any other social network.

In the US, about half of teenagers (51%) report using Snapchat at least once a day – making it slightly more popular than Instagram, but not quite as popular as YouTube or TikTok.

5. Taco Bell Paid $75,000 For 24 Hours Of The Taco Filter/Ad

To boost sales, Taco Bell launched the taco filter on Snapchat. Here’s what it looked like.

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The filter is humorous, relevant, and unique. Users adored it, and it got 224 million views.

That’s great, considering Taco Bell paid $75,000 for the ad – which actually proved to be a great investment for the exposure the brand received.

6. More Than Half (50.6%) Of Snapchat Users Are Female

In contrast, 48.7% of the platform’s global users are male.

While there is not a huge discrepancy between the demographics here, it’s helpful information for any marketers looking to put together Snapchat campaigns.

7. Snapchat Is The No. 1 App People Use To Share What They Bought

Is your brand looking to reach young social media users around the world? Snapchat could be the perfect platform for you.

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People are 45% more likely to recommend brands to friends on Snapchat compared to other platforms.

They’re also 2X more likely to post about a gift after receiving it – making Snapchat a powerful tool for influencer marketing and brand partnerships.

8. Snapchat Pioneered Vertical Video Ads

Once a novelty in the social media industry, vertical video ads have become one of the most popular ways to advertise on social media and reach global audiences.

What are vertical video ads? It’s self-explanatory: They’re ads that can be viewed with your phone held vertically. The ad format is optimized for how we use our mobile devices and designed to create a non-disruptive experience for users.

You’ve definitely seen countless video ads by now, but did you know Snapchat pioneered them?

9. You Can Follow Rock Star Business Experts On Snapchat

Who knew Snapchat could be a powerful business tool? Here are the top three experts you should follow right now:

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10. More Than 250 Million Snapchatters Engage With AR Every Day, On Average

Snapchat was the first social media app to really prioritize the development of AR features, and it’s paid off.

Over 70% of users engage with AR on the first day that they download the app – and, to date, there have been more than 3 million lenses launched on Snapchat.

11. People Are 34% More Likely To Purchase Products They See Advertised On Snapchat

When compared to watching the same ad on other social media platform, Snapchat proves to be an effective way to reach and convert.

12. Snapchat Is The King Of Ephemeral Content Marketing

Ephemeral content marketing uses video, photos, and media that are only accessible for a limited time.

Here are three reasons it works:

  • It creates a sense of urgency.
  • It appeals to buyers who don’t want to feel “sold.”
  • It’s more personalized than traditional sales funnel marketing.

Guess who’s one of the kings of ephemeral content marketing? That’s right: Snapchat.

Consider that if it weren’t for Snapchat, Instagram Stories would likely not exist right now.

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13. More Than 5 Million People Subscribe To Snapchat+

Snapchat+ is the platform’s paid subscription service that gives users access to exclusive and pre-release features on the platform.

Subscribers also receive a range of other perks, including options to customize their app experience and the ability to see how many times their content has been rewatched.

The fact that so many millions of users are willing to pay for special access and features to Snapchat should be a sign to brands and marketers everywhere that the platform has a strong pull with its audience.

Beyond that, the fact that Snapchat+ drew 5 million subscribers within just a year or so of launching is impressive on its own.

14. Snapchat Reaches Nearly Half Of US Smartphone Users

According to Statista, approximately 309 million American adults use smartphones today.

Snapchat’s ability to reach such a considerable portion of US smartphone users is notable.

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15. Snapchat Users Spend An Average Of 19 Minutes Per Day On The App

That’s 19 minutes brands can use to connect with people, grow brand awareness, and convey their message.

16. Snapchat’s Original Name Was Picaboo

In fact, Snapchat did run as Picaboo for about a year.

17. Snapchat Was Created After 34 Failures

Snapchat creators Evan Spiegel, Bobby Murphy, and Frank Reginald Brown worked on the Snapchat project while they were studying at Stanford University.

After 34 failures, they finally developed the app as we know it today.

18. Snapchat’s Creators Had A Major Falling-Out Before The App Was Released

Frank Reginald Brown was ousted from the Snapchat project by his friends.

Although no one knows the real story, Brown claims Spiegel and Murphy changed the server passwords and ceased communication with him a month before Snapchat was launched.

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19. Snapchat Downloads Doubled After The Launch Of The Toddler & Gender Swap Filters

Users downloaded Snapchat 41.5 million times in a month after the release of these filters!

20. Mark Zuckerberg Tried To Buy Snapchat

Snapchat’s owners refused to sell Snapchat to Zuckerberg (even though the offer went as high as $3 billion!).

21. Snapchat’s Mascot Is Called Ghostface Chillah

The mascot was inspired by Ghostface Killah of the Wu-Tang Clan – and when you consider that the app was once called “Picaboo,” the ghost logo makes more sense.

Apparently, Snapchat co-founder and CEO Evan Spiegel has said that he developed the mascot himself and chose a ghost based on the ephemeral nature of Snapchat content.

22. Facebook And Instagram Borrowed Ephemeral Content From Snapchat

As we mentioned above, we have Snapchat to thank for Facebook and Instagram Stories, which have since become integral to the social media experience.

Snapchat also pioneered the use of AR filters, which were adopted by Instagram and paved the way for the filters that dominate the world of TikTok today.

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23. 75% Of Gen Z And Millennials Say Snapchat Is The No. 1 Platform For Sharing Real-Life Experiences

Social media is all about authentic moments and human connection – and social media marketing is no different.

With such a large number of young people preferring Snapchat over other platforms for sharing their life experiences, marketers should follow suit.

Find ways to share behind-the-scenes moments with your team and company, and emphasize the humans behind the brand.

24. Snapchat Users Have Over $4.4 Trillion In Global Spending Power

That’s nothing to sneeze at.

25. In 2022, Snapchat Generated $4.6 Billion In Revenue

It is currently valued at over $20 billion.

Looking Ahead With Snapchat

Snapchat’s ephemeral content, intimacy, and spontaneity are strong points for everyday users, content creators, and businesses alike.

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Marketers should keep a keen eye on emerging trends within the platform, such as new AR advancements and evolving user demographics.

Those looking to reach younger audiences or show an authentic, human side of their brand should consider wading into the waters of Snapchat.

By harnessing the power of ephemeral content and engaging features, brands can effectively use Snapchat to grow their brand awareness, engage with audiences on a more personal level, and stay relevant in the fast-paced world of digital marketing.

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Featured Image: Trismegist san/Shutterstock



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