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The Metaverse: What Is It?

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The Metaverse: What Is It?

When you think of the metaverse, you may picture a person playing a video game while wearing a bulky headset that covers most of their face.

It’s not surprising that digital gaming is one of the early adopters of the metaverse.

But, if the metaverse is all about gaming, Mr. Zuckerburg would not have bet his entire company on it.

In 2021, Facebook’s CEO, Mark Zuckerburg, announced the name change of the company he founded two decades ago from Facebook to Meta – and the concept of the “metaverse” emerged from a niched and futuristic idea, to a mainstream business strategy.

In this article, we will explore what exactly the metaverse means, where it came from, and how it has evolved – and will continue to evolve.

Let’s dive in.

What Is The Metaverse?

Meta defines the metaverse as “the next evolution in social connection and the successor to the mobile internet.”

While this definition is generally true, it’s important to know that Meta doesn’t control the metaverse; no company does.

In fact, rather than thinking of one virtual space called the metaverse, it’s more appropriate to use the plural form, metaverses, at the current stage.

A metaverse can be any 3D virtual space powered by technologies – including virtual reality (VR), augmented reality (AR), artificial intelligence (AI), the Internet of Things (IoT), and blockchain – that allows people to interact with each other (and in some cases, with non-human avatars).

There are many metaverses existing today.

Most of them were created by individual companies and serve a particular purpose. There is little to no interoperability among metaverses, as the standards of sharing user identities and data across different metaverse spaces haven’t been developed yet.

The History Of The Metaverse

The term “metaverse” was first used by sci-fi writer Neal Stephenson in his 1992 novel “Snow Crash.” In the novel, Mr. Stephenson describes a 3D virtual world that people could, in a sense, occupy.

The novel’s main character, Hiro, accesses the metaverse via a personal terminal that projects 3D virtual reality images to his goggles. Hiro’s avatar interacts with other people’s avatars in the metaverse, and in fact, “Snow Crash” is the name of a data file Hiro’s avatar received in the metaverse.

Fiction aside, digital gaming is how the metaverse was introduced to and adapted by consumers in scale. Launched in 2016, Pokémon Go, which incorporated augmented reality into mobile gaming, took the world by storm.

Since then, multiplayer games, such as Fortnite, Minecraft, and Roblox, have provided a virtual environment where players can interact with each other in the form of avatars – creating the foundation of the metaverse.

In 2023, the development and adoption of the metaverse has gone beyond gaming and into other industries.

Metaverse marketing is becoming a buzzword among consumer brands. Major multinational companies, from JP Morgan, Nike, and Adidas, to McDonald’s, all have initiatives to capture the marketing potential of the metaverse.

This creates another level of interconnectivity and a new dimension to our global economy.

The management consulting firm, McKinsey & Company, estimated the metaverse could generate $5 trillion in revenue for businesses by 2030.

How Is The Metaverse Different From The Internet?

Even though the metaverse is often considered the next evolution of the internet, there are significant differences between the two.

The internet, as we know it, is a network of websites.

Initially, websites were created for information distribution only.

Today, websites serve various purposes, from shopping, entertainment, to communication. The emergence of social networks made the internet a channel for people to connect and share their lives with each other.

Even as enormous as the internet is, it’s still a place for storing and sharing information its users generate about what happened in the “real world.”

On the contrary, the metaverse is a virtual world where its users “live” their virtual lives. The activities happening in the metaverse and the data it stores may not have any connection with the “real world.”

In other words, the internet is an extension of the real world, while the metaverse is a virtual space that exists in parallel with the real world.

To understand this difference, consider posting pictures of a dinner gathering with your friends on social media versus having a virtual gathering with your friends in the metaverse.

In the metaverse, you can go about many of your everyday life’s day-to-day interactions and occurrences in your avatar form.

Your avatar can interact with other people’s avatars.

You can conduct many activities in the virtual world as you do in the real world, such as buying and selling goods, attending concerts, going to museums, building or renovating a house, and more.

How NFT And Cryptocurrency Made The Metaverse Possible

To enable commercial activities in the metaverse, the metaverse needs a system to support business transactions.

Trading goods and services in the virtual world have two challenges.

First, it needs a way to determine the value. Since any digital goods can be copied and replicated easily, the metaverse needs a way to identify the authenticity of the goods and the owners.

Just as you won’t pay the same price for a faulty car or a fake Gucci knockoff, you likely don’t want to pay the same price for any digital goods that are replicas of the original – even though they look the same.

Secondly, the metaverse needs a way to transact in the virtual world. It needs virtual currency.

This is where non-fungible tokens (NFT) and cryptocurrencies come to the rescue.

Both NFTs and cryptocurrencies are based on blockchain technology. While the technologies are quite complicated, their usages are quite simple to understand.

NFT acts as a certificate, like the title to a house. Even if the digital product itself can be replicated, the NFT cannot, and is always tied to the original. Hence, they’re called non-fungible tokens.

Cryptocurrency is a natural fit with the metaverse. Since the metaverse is virtual, it is always active, self-sustaining, and creates incredible possibilities in business. And many of these possibilities hold a basis in cryptocurrency.

The advent of Bitcoin in 2009 kicked off the rising popularity of cryptocurrencies over the last decade. However, across the metaverse, Ethereum, which also supports NFTs, is the most popular cryptocurrency.

It’s also common for metaverse platforms to create their own versions of cryptocurrency. For example, the popular NFT art collection marketplace, Bored Ape Yacht Club, has its own cryptocurrency called ApeCoin.

How Do You Get Into The Metaverse?

Currently, there is no standard way to access the metaverse. Different metaverse platforms may have different requirements. But, in most cases, you can start exploring the metaverse with the devices you already have – a computer or a mobile device.

Just like accessing any platform on the internet, you’re typically required to set up a user account.

Most platforms allow users to start for free. If you want to engage in any commercial activities, you’d need to set up a cryptocurrency wallet.

However, to have the immersive experience the metaverse is best known for, you’d need to have a VR headset, such as the Oculus Quest 2.

How Major Brands Are Getting Involved

Some of the businesses preparing for the metaverse include major names such as Nike, Adidas, and Vans.

In October of 2021, Nike filed several trademark applications for its popular slogans and iconography (like “Just Do It” and the iconic checkmark), allowing it to make and sell virtual goods.

This occurred in tandem with Mark Zuckerberg announcing Meta.

Later that year, Nike announced its acquisition of virtual shoe company RTFKT studios, which will help it create shoes to sell in the metaverse. This is great news for sneakerheads everywhere.

Adidas is making its foray into the metaverse with collaborative NFT projects (which have since sold out), creating exclusive collectibles with other artists. Its NFTs collectively sold for over $22 million.

The brand has affirmed the NFT community by investing in NFTs as a company and has bought a large plot of land in the metaverse to host virtual parties and events.

It is one of the first corporations to not only release NFTs but to actually invest in the metaverse ecosystem itself.

Vans is also getting involved. The company has built an online skate park that’s already seen upwards of 48 million visitors. This type of engagement is unparalleled – in-person events simply can’t hold the same capacity of people. Customers can also shop in Vans’ virtual store to earn points and customize an avatar.

But while some brands are sold on the metaverse, others are more hesitant to get involved. With pandemic restrictions easing, many consumers have been eager to connect in person, drawing their interest away from virtual meeting places.

In addition to this, the rise of generative AI as a tool has become a shiny new tool that has captured the interest of both consumers and brands.

These are just a couple of reasons why the metaverse has taken off with some brands but not others.

Advertising And Marketing To Gen Z

A key objective for brands to get into the metaverse is to reach the next generation of consumers: Gen Z.

Digitally native Gen Z has proven to be tricky to market to; They possess an intuitive understanding of technology unprecedented in previous generations.

According to some reports, Gen Z considers digital lives as important as physical ones; for some, there is little to no differentiation. The virtual world and social media are not separate lives but further extensions of their more present, physical reality.

It also makes friendships around the globe more of a present reality and means exposure to brands they might not normally discover.

This boasts a two-fold impact on marketing and selling potential for brands: exposure is unlimited by physical constraints, and physical and digital goods become players of equal value.

Per Nike’s example, a virtual shoe is not of lesser value because it exists in the digital sphere – it holds the capability to compete.

If a brand’s target audience is going digital, it’s no surprise that brands must pursue digital innovation to compete.

As the metaverse plays an increasingly important role as a marketing and commercial channel, advertising in the metaverse will become necessary.

New forms of advertisement will emerge.

3D virtual billboards will be the new display ads, and sponsored avatars will be the new influencers in the metaverse.

B2B Metaverse: Virtual Conferences And Workplaces

The metaverse is as important in the business-to-business (B2B) space as for business-to-consumer (B2C) brands.

The pandemic catapulted society into a new era of digital innovation and created a significant need for advanced technologies that would allow us to continue our everyday business efforts from home.

Companies that depended on conferences and trade shows had to pivot – and fast.

The metaverse offers significant opportunities for companies to meet through virtual reality, saving businesses and attendees money on travel, lodging, and other associated costs.

Numerous start-ups, such as Flox and Virtway Events, are trying to seize the opportunities by offering platforms for businesses to create immersive virtual conferences and events.

Conclusion

The metaverse is still in its infancy stage. While its infrastructure is still being set up, some companies and brands are jumping at the opportunity to be a part of this new world.

It is worth noting, however, that while some brands are diving into the metaverse feet-first, others appear to be stepping back from their metaverse initiatives.

In early 2023, both Disney and Microsoft announced they were shutting down their respective metaverse units. Even Meta seems to be paring down its efforts slightly, having let go of some of its metaverse division employees in recent company layoffs.

But this doesn’t mean the metaverse is going away – far from it.

Much like the internet in the 90s, the metaverse has great potential to shape businesses and people’s lives. The technologies, usages, and business models around the metaverse are rapidly evolving.

As the proliferation of websites highlighted Web 1.0 and the adoption of social media represented Web 2.0, the metaverse could be the signature for Web 3.0.

No one knows how the metaverse will evolve in the future. But one thing is certain – it’s no longer science fiction. It’s already here.

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Google Cautions On Blocking GoogleOther Bot

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Google cautions about blocking and opting out of getting crawled by the GoogleOther crawler

Google’s Gary Illyes answered a question about the non-search features that the GoogleOther crawler supports, then added a caution about the consequences of blocking GoogleOther.

What Is GoogleOther?

GoogleOther is a generic crawler created by Google for the various purposes that fall outside of those of bots that specialize for Search, Ads, Video, Images, News, Desktop and Mobile. It can be used by internal teams at Google for research and development in relation to various products.

The official description of GoogleOther is:

“GoogleOther is the generic crawler that may be used by various product teams for fetching publicly accessible content from sites. For example, it may be used for one-off crawls for internal research and development.”

Something that may be surprising is that there are actually three kinds of GoogleOther crawlers.

Three Kinds Of GoogleOther Crawlers

  1. GoogleOther
    Generic crawler for public URLs
  2. GoogleOther-Image
    Optimized to crawl public image URLs
  3. GoogleOther-Video
    Optimized to crawl public video URLs

All three GoogleOther crawlers can be used for research and development purposes. That’s just one purpose that Google publicly acknowledges that all three versions of GoogleOther could be used for.

What Non-Search Features Does GoogleOther Support?

Google doesn’t say what specific non-search features GoogleOther supports, probably because it doesn’t really “support” a specific feature. It exists for research and development crawling which could be in support of a new product or an improvement in a current product, it’s a highly open and generic purpose.

This is the question asked that Gary narrated:

“What non-search features does GoogleOther crawling support?”

Gary Illyes answered:

“This is a very topical question, and I think it is a very good question. Besides what’s in the public I don’t have more to share.

GoogleOther is the generic crawler that may be used by various product teams for fetching publicly accessible content from sites. For example, it may be used for one-off crawls for internal research and development.

Historically Googlebot was used for this, but that kind of makes things murky and less transparent, so we launched GoogleOther so you have better controls over what your site is crawled for.

That said GoogleOther is not tied to a single product, so opting out of GoogleOther crawling might affect a wide range of things across the Google universe; alas, not Search, search is only Googlebot.”

It Might Affect A Wide Range Of Things

Gary is clear that blocking GoogleOther wouldn’t have an affect on Google Search because Googlebot is the crawler used for indexing content. So if blocking any of the three versions of GoogleOther is something a site owner wants to do, then it should be okay to do that without a negative effect on search rankings.

But Gary also cautioned about the outcome that blocking GoogleOther, saying that it would have an effect on other products and services across Google. He didn’t state which other products it could affect nor did he elaborate on the pros or cons of blocking GoogleOther.

Pros And Cons Of Blocking GoogleOther

Whether or not to block GoogleOther doesn’t necessarily have a straightforward answer. There are several considerations to whether doing that makes sense.

Pros

Inclusion in research for a future Google product that’s related to search (maps, shopping, images, a new feature in search) could be useful. It might be helpful to have a site included in that kind of research because it might be used for testing something good for a site and be one of the few sites chosen to test a feature that could increase earnings for a site.

Another consideration is that blocking GoogleOther to save on server resources is not necessarily a valid reason because GoogleOther doesn’t seem to crawl so often that it makes a noticeable impact.

If blocking Google from using site content for AI is a concern then blocking GoogleOther will have no impact on that at all. GoogleOther has nothing to do with crawling for Google Gemini apps or Vertex AI, including any future products that will be used for training associated language models. The bot for that specific use case is Google-Extended.

Cons

On the other hand it might not be helpful to allow GoogleOther if it’s being used to test something related to fighting spam and there’s something the site has to hide.

It’s possible that a site owner might not want to participate if GoogleOther comes crawling for market research or for training machine learning models (for internal purposes) that are unrelated to public-facing products like Gemini and Vertex.

Allowing GoogleOther to crawl a site for unknown purposes is like giving Google a blank check to use your site data in any way they see fit outside of training public-facing LLMs or purposes related to named bots like GoogleBot.

Takeaway

Should you block GoogleOther? It’s a coin toss. There are possible potential benefits but in general there isn’t enough information to make an informed decision.

Listen to the Google SEO Office Hours podcast at the 1:30 minute mark:

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AI Search Boosts User Satisfaction

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AI chat robot on search engine bar. Artificial intelligence bot innovation technology answer question with smart solution. 3D vector created from graphic software.

A new study finds that despite concerns about AI in online services, users are more satisfied with search engines and social media platforms than before.

The American Customer Satisfaction Index (ACSI) conducted its annual survey of search and social media users, finding that satisfaction has either held steady or improved.

This comes at a time when major tech companies are heavily investing in AI to enhance their services.

Search Engine Satisfaction Holds Strong

Google, Bing, and other search engines have rapidly integrated AI features into their platforms over the past year. While critics have raised concerns about potential negative impacts, the ACSI study suggests users are responding positively.

Google maintains its position as the most satisfying search engine with an ACSI score of 81, up 1% from last year. Users particularly appreciate its AI-powered features.

Interestingly, Bing and Yahoo! have seen notable improvements in user satisfaction, notching 3% gains to reach scores of 77 and 76, respectively. These are their highest ACSI scores in over a decade, likely due to their AI enhancements launched in 2023.

The study hints at the potential of new AI-enabled search functionality to drive further improvements in the customer experience. Bing has seen its market share improve by small but notable margins, rising from 6.35% in the first quarter of 2023 to 7.87% in Q1 2024.

Customer Experience Improvements

The ACSI study shows improvements across nearly all benchmarks of the customer experience for search engines. Notable areas of improvement include:

  • Ease of navigation
  • Ease of using the site on different devices
  • Loading speed performance and reliability
  • Variety of services and information
  • Freshness of content

These improvements suggest that AI enhancements positively impact various aspects of the search experience.

Social Media Sees Modest Gains

For the third year in a row, user satisfaction with social media platforms is on the rise, increasing 1% to an ACSI score of 74.

TikTok has emerged as the new industry leader among major sites, edging past YouTube with a score of 78. This underscores the platform’s effective use of AI-driven content recommendations.

Meta’s Facebook and Instagram have also seen significant improvements in user satisfaction, showing 3-point gains. While Facebook remains near the bottom of the industry at 69, Instagram’s score of 76 puts it within striking distance of the leaders.

Challenges Remain

Despite improvements, the study highlights ongoing privacy and advertising challenges for search engines and social media platforms. Privacy ratings for search engines remain relatively low but steady at 79, while social media platforms score even lower at 73.

Advertising experiences emerge as a key differentiator between higher- and lower-satisfaction brands, particularly in social media. New ACSI benchmarks reveal user concerns about advertising content’s trustworthiness and personal relevance.

Why This Matters For SEO Professionals

This study provides an independent perspective on how users are responding to the AI push in online services. For SEO professionals, these findings suggest that:

  1. AI-enhanced search features resonate with users, potentially changing search behavior and expectations.
  2. The improving satisfaction with alternative search engines like Bing may lead to a more diverse search landscape.
  3. The continued importance of factors like content freshness and site performance in user satisfaction aligns with long-standing SEO best practices.

As AI becomes more integrated into our online experiences, SEO strategies may need to adapt to changing user preferences.


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Google To Upgrade All Retailers To New Merchant Center By September

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Google To Upgrade All Retailers To New Merchant Center By September

Google has announced plans to transition all retailers to its updated Merchant Center platform by September.

This move will affect e-commerce businesses globally and comes ahead of the holiday shopping season.

The Merchant Center is a tool for online retailers to manage how their products appear across Google’s shopping services.

Key Changes & Features

The new Merchant Center includes several significant updates.

Product Studio

An AI-powered tool for content creation. Google reports that 80% of current users view it as improving efficiency.

This feature allows retailers to generate tailored product assets, animate still images, and modify existing product images to match brand aesthetics.

It also simplifies tasks like background removal and image resolution enhancement.

Centralized Analytics

A new tab consolidating various business insights, including pricing data and competitive analysis tools.

Retailers can access pricing recommendations, competitive visibility reports, and retail-specific search trends, enabling them to make data-driven decisions and capitalize on popular product categories.

Redesigned Navigation

Google claims the new interface is more intuitive and cites increased setup success rates for new merchants.

The platform now offers simplified website verification processes and can pre-populate product information during setup.

Initial User Response

According to Google, early adopters have shown increased engagement with the platform.

The company reports a 25% increase in omnichannel merchants adding product offers in the new system. However, these figures have yet to be independently verified.

Jeff Harrell, Google’s Senior Director of Merchant Shopping, states in an announcement:

“We’ve seen a significant increase in retention and engagement among existing online merchants who have moved to the new Merchant Center.”

Potential Challenges and Support

While Google emphasizes the upgrade’s benefits, some retailers, particularly those comfortable with the current version, may face challenges adapting to the new system.

The upgrade’s mandatory nature could raise concerns among users who prefer the existing interface or have integrated workflows based on the current system.

To address these concerns, Google has stated that it will provide resources and support to help with the transition. This includes tutorial videos, detailed documentation, and access to customer support teams for troubleshooting.

Industry Context

This update comes as e-commerce platforms evolve, with major players like Amazon and Shopify enhancing their seller tools. Google’s move is part of broader efforts to maintain competitiveness in the e-commerce services sector.

The upgrade could impact consumers by improving product listings and providing more accurate information across Google’s shopping services.

For the e-commerce industry as a whole, it signals a continued push towards AI-driven tools and data-centric decision-making.

Transition Timeline

Google states that retailers will be automatically upgraded by September if they still need to transition.

The company advises users to familiarize themselves with the new features before the busy holiday shopping period.


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