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A Guide To Getting Started

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A Guide To Getting Started

Most forms of marketing are expensive.

Direct mailers can cost up to $1 per target, while billboards could run you $14,000 apiece in major cities. And television commercials can run into the millions, once you include the cost of production and placement.

Let’s face it: most small businesses can’t afford that.

But what if there was a way to reach your desired audience for much less – perhaps as little as $9 a month?

You don’t need a fairy godmother. You just need to harness the power of email marketing.

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Why Use Email Marketing For Your Small Business?

When it comes to reaching new audiences, heating up cold leads, or staying top of mind with existing customers, there’s nothing quite like email marketing – and not just because it’s cost-effective.

The main reason you need to be using email campaigns is that they’re extremely effective.

The average open rate for marketing emails in 2021 was a whopping 21.5% – a growth of 3.5% in just one year. That makes it by far one of the most effective ways to advertise.

Professional marketers know it works – that’s why 41.5% consider it a very critical factor in their company’s success.

In 2019, email marketing provided a return on investment (ROI) of an unbelievable $52 for every dollar spent. That means you can’t afford not to use it.

While price and effectiveness are two key selling points for running email marketing campaigns, one that tends to appeal to busy small business owners is that it’s something you can do yourself.

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You don’t have to outsource your email campaigns to an agency or hire someone in-house.

With a little elbow grease and the information you gain here, you’ll be able to create and launch your own effective campaign in no time.

Ready to get started? Let’s go.

How To Start Email Marketing For Your Small Business

1. Choose The Right Email Marketing Platform For You

Having the right tools is an essential part of any job, whether it’s carpentry or marketing. And for business marketing, that means selecting the right email marketing software.

You could forgo this step and build all of your lists and campaigns manually in Gmail, Outlook, or whatever other email service provider you’re using, but you have a business to run.

Manual list building is a tedious, time-consuming process that takes your attention and energy away from other areas.

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Plus, an email platform gives you the opportunity to personalize your messages while collecting performance metrics. These things alone make it worth the investment.

When deciding between the dozens of programs available, you need to find one that has the right functionality for you.

Some features you should consider are:

  • Personalization features – Targets are 26% more likely to open personalized emails. Look for a platform that can parse your list for names and automatically insert them into emails.
  • Custom branding – Your customers associate your small business with certain colors and a logo. The software you choose should make it easy for you to customize your emails with your brand.
  • A/B testing – Version testing is one of the pillars of modern marketing. You should select a platform that allows you to try different subject lines and other content to find what works best for your field.
  • Drag-and-drop – If you don’t know how to code, you’ll want software that lets you create great-looking emails without a thorough knowledge of HTML or CSS.
  • Responsive design81% of emails are opened on mobile devices; Make sure your email builder automatically scales them to different screen sizes.
  • Segmentation tools – To get the best results, you’ll want to target different groups with different messages. Look for a platform with a segmentation tool that allows you to divide your list into smaller groups.

Some of the most popular email marketing platforms include:

2. Build Your List

Successful email marketing depends on getting your messages in front of the right people. To do this, you need a good marketing list.

There are a few ways you can get one.

The first is to build it yourself.

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Go through your contacts, pull out the business cards you gathered at industry conferences, and comb the internet for the contact information of the people you want to reach. This can be time-consuming.

To expedite the process, add a signup form to your website. This makes it quick and easy for interested visitors (who are hopefully hot leads) to get on your mailing list.

Consider offering a discount to encourage those who are hesitant. You’ll be shocked by how many new emails you can generate just by adding an interstitial to your site offering a 10% discount in exchange for an email address.

You should also leverage the power of your social media accounts to generate subscribers.

Create interesting, relevant content that will attract the right type of people. Put a link in your profile bio that directs to a signup landing form.

People who are following you on social media are probably already at least a little interested in your offering. It’s up to you to get them on your mailing list.

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Another option is to buy a list.

Ranging from $100 to $600 CPM (cost per mille, i.e., cost for 1000 addresses), there are a number of places to buy these lists available with a simple Google search. Just be aware that there can be variable quality to these lists.

Furthermore, it’s very easy to run afoul of spam guidelines when you’re buying lists. In some places, it’s illegal to send people emails without their consent.

You may also end up hurting your sender reputation, which, in some cases, can even result in your IP being blacklisted.

If you’re buying email marketing lists, you do so at your own risk.

3. Plan Your Campaign

Now that you have your targets assembled, it’s time to start figuring out what you want your email campaign to achieve.

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What are your goals? Do you want to send promotional emails promoting sales and special offers? Do you want to send transactional emails like abandoned cart messages or upsells? Are you soliciting referrals or reviews from existing customers?

Once you have decided what you hope to accomplish, it’s time to create your campaign. There are five common types of emails that will suit most of your needs:

  • Blast emails – used for general announcements to a large audience.
  • Monthly newsletters – to keep your business top of mind and update your audience about new developments.
  • Welcome emails – For new subscribers or customers.
  • Promotional emails – offering sales, benefits, or incentives to encourage transactions.
  • Reminder emails – encourage targets to complete purchases or make another.

One of the more common sequences consists of a welcome email after initial signup, one or several promotional emails enticing sales, followed by promotional emails or reminder emails.

Email marketing is also an effective way to re-engage past customers or warm up leads who have gone cold.

A typical sequence for this consists of a reintroduction email, reminding them of your brand, followed by a “we miss you” message that offers a discount or other incentive to use your business again.

There are many other uses for emails, too.

Perhaps you’re hosting an open house and want to invite the recipients. Maybe you have a monthly newsletter that helps establish your credibility and authority.

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The beauty of this medium is its versatility. All you need to do is customize your messaging to your goals.

4. Create Your Emails

This is where your emails become reality.

A common mistake many inexperienced marketers make is wanting to add too many bells and whistles. Not only does an overly elaborate design distract from your key message, but it also confuses customers.

Keep your design clean and simple. Some businesses opt for plain text emails, which contain no graphics aside from maybe a logo in the signature.

This may be too extreme for you, however.  It’s okay to brand your emails, just make sure you keep them simple.

Once you have settled on a design, it’s time to focus on messaging.

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The first battle is getting your message opened, and that means a compelling subject line.

Try to inspire curiosity or offer some other motivation, e.g., “You won’t believe this deal,” “25% off sitewide,” or “Mistakes that can cost you.”

Now that you have your reader’s attention, it’s time to make your case.

Avoid overwriting and keep it simple. Explain what you’re offering or hoping to achieve, then include a call to action (CTA).

Any salesperson worth their salt will tell you, you have to ask for the sale. CTAs in emails and other collateral are the marketing equivalent.

While writing your emails, keep in mind your target demographic and write to them.Email Marketing For Small Businesses: A Guide To Getting Started

Some people find it helpful to imagine writing to a specific customer they know well.

It’s okay to use industry jargon, but only if it’s something everyone in your field will understand.

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5. Send The Campaign And Analyze The Results

The email platform you selected back in step one should provide you with all the information you want about how your messages are performing – and this should give you an idea of where you can improve them in the future.

Are you not getting enough opens? You could have a bad list or maybe you need to try a different subject line.

Are you getting opens, but no conversions? Try changing your content.

Are you seeing a lot of unsubscribes? You could be sending too many emails and becoming annoying.

If your results are poor, don’t worry. Email marketing is an art and no one gets it right the first (or second, or third) time. That’s why you want to take advantage of A/B testing.

But if you put in the work, you’ll get a feel for what does and doesn’t work in no time and start generating the results you want.

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Bonus Tips

Here are some additional ideas to help you maximize your email campaigns:

  • Focus on quality, not quantity.
  • Encourage signups wherever it makes sense (social media, on your website, etc.).
  • Segment your list so your messages are more targeted.
  • Automate messages where you can. This includes welcome messages, purchase confirmations, and re-engagement emails.

Email Marketing Is A Powerful Tool For Small Business

Email marketing provides the opportunity for a massive ROI, without a lot of upfront costs.

But you can’t just send out messages willy-nilly and hope for results.

Plan your strategy, do the work, track your results and tweak your messages (in other words, follow the tips provided here), and you’ll find your campaigns getting great responses in no time.

More resources:


Featured Image: Billion Photos/Shutterstock

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Google Declares It The “Gemini Era” As Revenue Grows 15%

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A person holding a smartphone displaying the Google Gemini Era logo, with a blurred background of stock market charts.

Alphabet Inc., Google’s parent company, announced its first quarter 2024 financial results today.

While Google reported double-digit growth in key revenue areas, the focus was on its AI developments, dubbed the “Gemini era” by CEO Sundar Pichai.

The Numbers: 15% Revenue Growth, Operating Margins Expand

Alphabet reported Q1 revenues of $80.5 billion, a 15% increase year-over-year, exceeding Wall Street’s projections.

Net income was $23.7 billion, with diluted earnings per share of $1.89. Operating margins expanded to 32%, up from 25% in the prior year.

Ruth Porat, Alphabet’s President and CFO, stated:

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“Our strong financial results reflect revenue strength across the company and ongoing efforts to durably reengineer our cost base.”

Google’s core advertising units, such as Search and YouTube, drove growth. Google advertising revenues hit $61.7 billion for the quarter.

The Cloud division also maintained momentum, with revenues of $9.6 billion, up 28% year-over-year.

Pichai highlighted that YouTube and Cloud are expected to exit 2024 at a combined $100 billion annual revenue run rate.

Generative AI Integration in Search

Google experimented with AI-powered features in Search Labs before recently introducing AI overviews into the main search results page.

Regarding the gradual rollout, Pichai states:

“We are being measured in how we do this, focusing on areas where gen AI can improve the Search experience, while also prioritizing traffic to websites and merchants.”

Pichai reports that Google’s generative AI features have answered over a billion queries already:

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“We’ve already served billions of queries with our generative AI features. It’s enabling people to access new information, to ask questions in new ways, and to ask more complex questions.”

Google reports increased Search usage and user satisfaction among those interacting with the new AI overview results.

The company also highlighted its “Circle to Search” feature on Android, which allows users to circle objects on their screen or in videos to get instant AI-powered answers via Google Lens.

Reorganizing For The “Gemini Era”

As part of the AI roadmap, Alphabet is consolidating all teams building AI models under the Google DeepMind umbrella.

Pichai revealed that, through hardware and software improvements, the company has reduced machine costs associated with its generative AI search results by 80% over the past year.

He states:

“Our data centers are some of the most high-performing, secure, reliable and efficient in the world. We’ve developed new AI models and algorithms that are more than one hundred times more efficient than they were 18 months ago.

How Will Google Make Money With AI?

Alphabet sees opportunities to monetize AI through its advertising products, Cloud offerings, and subscription services.

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Google is integrating Gemini into ad products like Performance Max. The company’s Cloud division is bringing “the best of Google AI” to enterprise customers worldwide.

Google One, the company’s subscription service, surpassed 100 million paid subscribers in Q1 and introduced a new premium plan featuring advanced generative AI capabilities powered by Gemini models.

Future Outlook

Pichai outlined six key advantages positioning Alphabet to lead the “next wave of AI innovation”:

  1. Research leadership in AI breakthroughs like the multimodal Gemini model
  2. Robust AI infrastructure and custom TPU chips
  3. Integrating generative AI into Search to enhance the user experience
  4. A global product footprint reaching billions
  5. Streamlined teams and improved execution velocity
  6. Multiple revenue streams to monetize AI through advertising and cloud

With upcoming events like Google I/O and Google Marketing Live, the company is expected to share further updates on its AI initiatives and product roadmap.


Featured Image: Sergei Elagin/Shutterstock

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brightonSEO Live Blog

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brightonSEO Live Blog

Hello everyone. It’s April again, so I’m back in Brighton for another two days of sun, sea, and SEO!

Being the introvert I am, my idea of fun isn’t hanging around our booth all day explaining we’ve run out of t-shirts (seriously, you need to be fast if you want swag!). So I decided to do something useful and live-blog the event instead.

Follow below for talk takeaways and (very) mildly humorous commentary. 

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Google Further Postpones Third-Party Cookie Deprecation In Chrome

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Close-up of a document with a grid and a red stamp that reads "delayed" over the word "status" due to Chrome's deprecation of third-party cookies.

Google has again delayed its plan to phase out third-party cookies in the Chrome web browser. The latest postponement comes after ongoing challenges in reconciling feedback from industry stakeholders and regulators.

The announcement was made in Google and the UK’s Competition and Markets Authority (CMA) joint quarterly report on the Privacy Sandbox initiative, scheduled for release on April 26.

Chrome’s Third-Party Cookie Phaseout Pushed To 2025

Google states it “will not complete third-party cookie deprecation during the second half of Q4” this year as planned.

Instead, the tech giant aims to begin deprecating third-party cookies in Chrome “starting early next year,” assuming an agreement can be reached with the CMA and the UK’s Information Commissioner’s Office (ICO).

The statement reads:

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“We recognize that there are ongoing challenges related to reconciling divergent feedback from the industry, regulators and developers, and will continue to engage closely with the entire ecosystem. It’s also critical that the CMA has sufficient time to review all evidence, including results from industry tests, which the CMA has asked market participants to provide by the end of June.”

Continued Engagement With Regulators

Google reiterated its commitment to “engaging closely with the CMA and ICO” throughout the process and hopes to conclude discussions this year.

This marks the third delay to Google’s plan to deprecate third-party cookies, initially aiming for a Q3 2023 phaseout before pushing it back to late 2024.

The postponements reflect the challenges in transitioning away from cross-site user tracking while balancing privacy and advertiser interests.

Transition Period & Impact

In January, Chrome began restricting third-party cookie access for 1% of users globally. This percentage was expected to gradually increase until 100% of users were covered by Q3 2024.

However, the latest delay gives websites and services more time to migrate away from third-party cookie dependencies through Google’s limited “deprecation trials” program.

The trials offer temporary cookie access extensions until December 27, 2024, for non-advertising use cases that can demonstrate direct user impact and functional breakage.

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While easing the transition, the trials have strict eligibility rules. Advertising-related services are ineligible, and origins matching known ad-related domains are rejected.

Google states the program aims to address functional issues rather than relieve general data collection inconveniences.

Publisher & Advertiser Implications

The repeated delays highlight the potential disruption for digital publishers and advertisers relying on third-party cookie tracking.

Industry groups have raised concerns that restricting cross-site tracking could push websites toward more opaque privacy-invasive practices.

However, privacy advocates view the phaseout as crucial in preventing covert user profiling across the web.

With the latest postponement, all parties have more time to prepare for the eventual loss of third-party cookies and adopt Google’s proposed Privacy Sandbox APIs as replacements.

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Featured Image: Novikov Aleksey/Shutterstock

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