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Local SEO Guide For Ecommerce & Online Ordering

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Local SEO Guide For Ecommerce & Online Ordering

With the onset of the COVID-19 pandemic, the ability to order online has become an essential feature for every webpage and business listing.

Pre-pandemic, the primary goal of local search engine optimization (SEO) was to drive visibility and foot traffic to a location.

Now businesses are focused on providing a seamless omnichannel experience to allow the customer to order online, whether it is directly within the listing or on an individual location page.

This also allows customers to choose how they want to receive their product with delivery or pickup options that best fit their needs.

With this shift, the strategy on how to maximize a brand’s online ordering experience has changed.

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In this post, we will share our local SEO guide for ecommerce and online ordering to promote more conversions.

Maximizing Retail Listings For Online Ordering

When looking online for something to buy, customers will likely interact with a business listing as the first touchpoint.

Having the listing setup to direct customers to order online or visit your website is essential.

The ordering link should take the customer straight into the order flow so they can begin their purchase.

There should be as little friction as possible to allow them to start and place their order.

Lead your customer to a menu page, a breakdown of the main categories, or a simplified search function.

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Within the listing, you can also share what options for receiving the order are available, such as in-store pick-up, curbside pickup, same-day delivery, or standard delivery.

These are known as attributes, and every applicable retail attribute should be selected for each of your listings to present as much information to a searcher as possible.

New Google attributes are updated and added on a consistent basis, so ensure you’re monitoring what is available and applicable to your brand regularly.

Local Inventory Ads For Retailers

To reduce as much friction as possible and increase rank for specific products, retailers should consider having Local Inventory Ads.

With these types of ads set up for a brand’s locations, customers are able to see specific products available at that location.

It also allows for the listing to rank for specific products a customer may search for on Google and shows what is currently available at the location if they are interested in picking their order up.

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This creates a simplified omnichannel experience for the customer while encouraging quicker conversions.

Here you can see an example of Local Inventory Ads within a Google Business Profiles listing.

Image from Google Business Profile, February 2022

The above listing displays products that are in stock at the locations and what is relevant to the customer’s search behavior.

When a customer clicks on one of the product ads they will be directed to Google’s hosted storefront for that retailer.

Google provides the necessary requirements to set up a local product feed to be able to take advantage of this feature within your listing.

Google provides metrics to allow brands to measure the performance of these digital ads.

The basic implementation onboarding details what is needed to get this set up for a retailer.

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This is currently only available for brick and mortar locations in Australia, Austria, Brazil, Canada, Denmark, France, Germany, Ireland, Japan, Netherlands, New Zealand, Norway, Poland, Sweden, Switzerland, the UK, and the US.

If you’ve implemented the basic setup for your local inventory product feed then there are several optimization features.

These enhancements include a merchant-hosted local storefront, display to order, and pickup today features.

To get started you may contact your Google representative of the local inventory ads support team.

Online Ordering For Restaurants

Locations that have their primary category set as a restaurant have the ability to display online ordering directly on their listing.

This function can be managed directly within a restaurant location’s Google Business Profile by navigating to the Food Ordering option on the left panel.

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To turn it on you would go to set up your ‘Order online’ button.

By updating that functionality your listing will then show an option to order pickup or delivery, which will direct the customer to https://food.google.com/ for that individual location.

The below image shows what this would look like in practice.

Red Robin Restaurant Order Button ExampleImage from Google Business Profile, February 2022

A user will then be shown the different options available to order from the restaurant.

The customer can choose to order directly from the restaurant or can choose a third-party such as UberEats, DoorDash, Grubhub, Seamless, or any partners that location works with.

For locations that are integrated, customers will be able to order directly within Google.

It will display the menu items available at that location with the specific pricing.

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It will also allow them to make any available modifications for their order.

When the order is ready to be completed, the customer will be able to checkout directly within Google.

This convenience allows for the customer to stay on Google and use any saved credit card info they already have with Google.

This creates a seamless and simplified ordering process where check-out can happen in a matter of seconds.

Delivery Options for Google Business ProfileImage from Google Business Profile, February 2022

Setting Up Orders With Google For Restaurants

If a restaurant wants to have the ability to allow customers to Order with Google directly, there are a few steps they need to follow.

Restaurants can visit Order with Google’s help page to see if they qualify for the service.

First, a restaurant must work with an approved third-party order provider like Olo.

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This is required since these third-party order platforms have integrations with Google.

Next, brands will need to fill out an interest form with Google to begin the process.

Developers can review the documentation to make sure they are able to meet the necessary launch requirements.

There is also a launch readiness checklist that Google provides once you have been approved.

Maximizing Location Pages For Online Ordering

Location pages should also be optimized for online ordering just like a location’s listing.

There should be clear calls to action (CTAs) on the page to let the customer know they can start an order.

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It should highlight what options are available for the customer to receive their products for pickup, curbside, or delivery.

The page should clearly lay out any key information about pickup or delivery procedures.

A good example is Target, which clearly describes all their options and then pushes customers directly into the order flow with a clear CTA.

Local Landing Page Target ExampleImage from Target, February 2022

Conclusion

Online ordering has become an essential part of a business’s strategy.

No matter your industry, making sure your listings and pages are optimized to create a seamless omnichannel experience will help your brand drive more sales.

It also improves your user’s experience, encouraging customer loyalty and positive sentiment.

More resources:

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Featured Image: elenabsl/Shutterstock




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Google March 2024 Core Update Officially Completed A Week Ago

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Graphic depicting the Google logo with colorful segments on a blue circuit board background, accompanied by the text "Google March 2024 Core Update.

Google has officially completed its March 2024 Core Update, ending over a month of ranking volatility across the web.

However, Google didn’t confirm the rollout’s conclusion on its data anomaly page until April 26—a whole week after the update was completed on April 19.

Many in the SEO community had been speculating for days about whether the turbulent update had wrapped up.

The delayed transparency exemplifies Google’s communication issues with publishers and the need for clarity during core updates

Google March 2024 Core Update Timeline & Status

First announced on March 5, the core algorithm update is complete as of April 19. It took 45 days to complete.

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Unlike more routine core refreshes, Google warned this one was more complex.

Google’s documentation reads:

“As this is a complex update, the rollout may take up to a month. It’s likely there will be more fluctuations in rankings than with a regular core update, as different systems get fully updated and reinforce each other.”

The aftershocks were tangible, with some websites reporting losses of over 60% of their organic search traffic, according to data from industry observers.

The ripple effects also led to the deindexing of hundreds of sites that were allegedly violating Google’s guidelines.

Addressing Manipulation Attempts

In its official guidance, Google highlighted the criteria it looks for when targeting link spam and manipulation attempts:

  • Creating “low-value content” purely to garner manipulative links and inflate rankings.
  • Links intended to boost sites’ rankings artificially, including manipulative outgoing links.
  • The “repurposing” of expired domains with radically different content to game search visibility.

The updated guidelines warn:

“Any links that are intended to manipulate rankings in Google Search results may be considered link spam. This includes any behavior that manipulates links to your site or outgoing links from your site.”

John Mueller, a Search Advocate at Google, responded to the turbulence by advising publishers not to make rash changes while the core update was ongoing.

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However, he suggested sites could proactively fix issues like unnatural paid links.

Mueller stated on Reddit:

“If you have noticed things that are worth improving on your site, I’d go ahead and get things done. The idea is not to make changes just for search engines, right? Your users will be happy if you can make things better even if search engines haven’t updated their view of your site yet.”

Emphasizing Quality Over Links

The core update made notable changes to how Google ranks websites.

Most significantly, Google reduced the importance of links in determining a website’s ranking.

In contrast to the description of links as “an important factor in determining relevancy,” Google’s updated spam policies stripped away the “important” designation, simply calling links “a factor.”

This change aligns with Google’s Gary Illyes’ statements that links aren’t among the top three most influential ranking signals.

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Instead, Google is giving more weight to quality, credibility, and substantive content.

Consequently, long-running campaigns favoring low-quality link acquisition and keyword optimizations have been demoted.

With the update complete, SEOs and publishers are left to audit their strategies and websites to ensure alignment with Google’s new perspective on ranking.

Core Update Feedback

Google has opened a ranking feedback form related to this core update.

You can use this form until May 31 to provide feedback to Google’s Search team about any issues noticed after the core update.

While the feedback provided won’t be used to make changes for specific queries or websites, Google says it may help inform general improvements to its search ranking systems for future updates.

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Google also updated its help documentation on “Debugging drops in Google Search traffic” to help people understand ranking changes after a core update.


Featured Image: Rohit-Tripathi/Shutterstock

FAQ

After the update, what steps should websites take to align with Google’s new ranking criteria?

After Google’s March 2024 Core Update, websites should:

  • Improve the quality, trustworthiness, and depth of their website content.
  • Stop heavily focusing on getting as many links as possible and prioritize relevant, high-quality links instead.
  • Fix any shady or spam-like SEO tactics on their sites.
  • Carefully review their SEO strategies to ensure they follow Google’s new guidelines.

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Google Declares It The “Gemini Era” As Revenue Grows 15%

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A person holding a smartphone displaying the Google Gemini Era logo, with a blurred background of stock market charts.

Alphabet Inc., Google’s parent company, announced its first quarter 2024 financial results today.

While Google reported double-digit growth in key revenue areas, the focus was on its AI developments, dubbed the “Gemini era” by CEO Sundar Pichai.

The Numbers: 15% Revenue Growth, Operating Margins Expand

Alphabet reported Q1 revenues of $80.5 billion, a 15% increase year-over-year, exceeding Wall Street’s projections.

Net income was $23.7 billion, with diluted earnings per share of $1.89. Operating margins expanded to 32%, up from 25% in the prior year.

Ruth Porat, Alphabet’s President and CFO, stated:

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“Our strong financial results reflect revenue strength across the company and ongoing efforts to durably reengineer our cost base.”

Google’s core advertising units, such as Search and YouTube, drove growth. Google advertising revenues hit $61.7 billion for the quarter.

The Cloud division also maintained momentum, with revenues of $9.6 billion, up 28% year-over-year.

Pichai highlighted that YouTube and Cloud are expected to exit 2024 at a combined $100 billion annual revenue run rate.

Generative AI Integration in Search

Google experimented with AI-powered features in Search Labs before recently introducing AI overviews into the main search results page.

Regarding the gradual rollout, Pichai states:

“We are being measured in how we do this, focusing on areas where gen AI can improve the Search experience, while also prioritizing traffic to websites and merchants.”

Pichai reports that Google’s generative AI features have answered over a billion queries already:

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“We’ve already served billions of queries with our generative AI features. It’s enabling people to access new information, to ask questions in new ways, and to ask more complex questions.”

Google reports increased Search usage and user satisfaction among those interacting with the new AI overview results.

The company also highlighted its “Circle to Search” feature on Android, which allows users to circle objects on their screen or in videos to get instant AI-powered answers via Google Lens.

Reorganizing For The “Gemini Era”

As part of the AI roadmap, Alphabet is consolidating all teams building AI models under the Google DeepMind umbrella.

Pichai revealed that, through hardware and software improvements, the company has reduced machine costs associated with its generative AI search results by 80% over the past year.

He states:

“Our data centers are some of the most high-performing, secure, reliable and efficient in the world. We’ve developed new AI models and algorithms that are more than one hundred times more efficient than they were 18 months ago.

How Will Google Make Money With AI?

Alphabet sees opportunities to monetize AI through its advertising products, Cloud offerings, and subscription services.

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Google is integrating Gemini into ad products like Performance Max. The company’s Cloud division is bringing “the best of Google AI” to enterprise customers worldwide.

Google One, the company’s subscription service, surpassed 100 million paid subscribers in Q1 and introduced a new premium plan featuring advanced generative AI capabilities powered by Gemini models.

Future Outlook

Pichai outlined six key advantages positioning Alphabet to lead the “next wave of AI innovation”:

  1. Research leadership in AI breakthroughs like the multimodal Gemini model
  2. Robust AI infrastructure and custom TPU chips
  3. Integrating generative AI into Search to enhance the user experience
  4. A global product footprint reaching billions
  5. Streamlined teams and improved execution velocity
  6. Multiple revenue streams to monetize AI through advertising and cloud

With upcoming events like Google I/O and Google Marketing Live, the company is expected to share further updates on its AI initiatives and product roadmap.


Featured Image: Sergei Elagin/Shutterstock

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brightonSEO Live Blog

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brightonSEO Live Blog

Hello everyone. It’s April again, so I’m back in Brighton for another two days of sun, sea, and SEO!

Being the introvert I am, my idea of fun isn’t hanging around our booth all day explaining we’ve run out of t-shirts (seriously, you need to be fast if you want swag!). So I decided to do something useful and live-blog the event instead.

Follow below for talk takeaways and (very) mildly humorous commentary. 

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