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What do digital marketers do? (and what should they do?)

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What do digital marketers do? (and what should they do?)



In 2020, Hershey’s caused an uproar when it updated its classic Christmas commercial to a new, digital version. While some people were upset that the brand replaced the 30-year-old original stop-motion ad, that didn’t stop Hershey’s sales from growing 12% that year.

Digital marketing is much more than shiny new ads. Digital marketing straddles the intersection of new advertising channels and emergent marketing strategies. While legacy marketing relies on traditional ad channels like billboards and radio, digital marketing is an opportunity for companies to seize the future.

Understanding what digital marketers do (and, more importantly, what they should be doing) is vital for companies wanting to level up their marketing strategies and grow into the digital age.

Key takeaways:

  • Marketers should build on their legacy media strategies while embracing the power of digital marketing.
  • Digital marketing gives advertisers access to a growing list of ad channels.
  • Optimizely gives companies the tools to leverage their digital experiences.

What do digital marketers do?

Digital marketers adapt legacy marketing strategies to digital mediums. They use the same tactics that worked with print, outdoor, and linear advertising to make marketing decisions in the digital age. Digital marketers avoid change in favor of time-tested marketing strategies.

And as each day goes by, this approach becomes less and less effective.

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What should digital marketers do?

Using the lessons learned from legacy advertising is an important part of marketing, but digital marketing should be much more than that. Digital marketing gives advertisers access to a new world of opportunities: new ways to reach customers, new ways to drive traffic and new ways to meet needs.

The best marketers don’t limit themselves to analog strategies but don’t abandon legacy advertising channels.

Overview of digital marketing channels

In addition to print, outdoor, and linear advertising, digital marketers have access to several new advertising channels.

1. Web optimization

Traditional advertising reaches out to customers where they are: print ads in the newspapers they read, commercials on the tv channels they watch, and billboards on their morning commute.

Digital marketing allows advertisers to expand this strategy with search marketing. Search marketing leverages SEO (Search Engine Optimization) to drive traffic from web searches to the company’s website.

For example, an apparel manufacturer might optimize their website for keywords like “crewneck,” “graphic tee,” and “moisture wicking” so that when customers do web searches that include those keywords, their site will appear on the first page of results.

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Optimization is one of the most important strategies for digital marketers because it connects customers looking for solutions with organizations able to provide them. While a billboard for a car manufacturer reaches every driver that passes by it—whether they’re interested in buying a car or not—web optimization can reach users specifically interested in shopping for cars.

2. Content marketing

Content marketing is a tool to drive search engine optimization and provide useful information to prospective buyers.

Content marketing includes digital video, blogs, podcasts, etc.—content that doesn’t have the main goal of making a sales pitch but rather providing information or entertainment.

Not only is content marketing an effective way to drive traffic to your platform, but it’s also a way to educate consumers about the strengths of your product. Well-informed consumers are more comfortable making purchasing decisions and more likely to understand your company’s value proposition.

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3. Social media

While social media is a form of content marketing itself, it’s also much more than that. Social media gives companies a channel to reach customers and provides a platform for interaction and engagement.

Social media content can include livestreams, influencer marketing, Instagram posts, and automated chatbots.

While 74% of consumers say they’ve used social media to shop for new products, 94%  say an online review has led them to avoid a business. Social media is a highly influential digital marketing channel that can open new doors to success or reveal the dirt under the rug if you don’t provide quality customer service.

There are several different social media platforms that digital marketers should be aware of. LinkedIn is the top platform for B2B lead generation, while Facebook has the broadest reach and a wealth of consumer data. Despite being a relative newcomer, TikTok is a rising star in the social media world and a key touchpoint for B2C marketing to younger generations.

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Why digital?

Before the renaissance of digital marketing overturned the paradigm, marketers had limited options for getting their message to consumers. There are many reasons companies should incorporate digital marketing into their strategy in the digital age, but the two biggest considerations are cost-effectiveness and quick feedback.

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1. Cost-effectiveness

While legacy advertising casts a wide net, digital marketing can target specific market segments. A radio ad reaches everybody who listens to a particular station at a particular time, leaving marketers to settle for finding radio stations with the most overlap with their target demographics. 

With an ad delivered on a radio alternative like Spotify or Pandora, the message can reach customers within specific demographics, geographics and even psychographics.

What this means for digital marketers is that mass media like television and billboards are best suited to building brand awareness and goodwill, while digital advertising is best suited to reaching specific market segments.

2. Quick feedback

In tv advertising, a commercial requires weeks or months of creative planning and execution, a significant commitment to an advertising budget, and then months or even years to measure the success or failure of the campaign.

Compare this to TikTok: a social media manager can conceptualize, create, publish, and promote an advertisement in minutes and get immediate feedback. While legacy media is like a battleship: large, long-term, but highly influential—digital marketing is like a jet ski: agile, iterative and cost-effective.

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Manage your digital experiences with Optimizely

Harnessing the power of digital platforms is the razor’s edge between success and failure for marketers.

Managing your digital experience is a crucial discipline for your organization. Optimizely is a digital experience platform that specializes in content management, e-commerce and web optimization so that you can take your digital marketing to the next level.

Take advantage of your digital marketing opportunities with Optimizely’s team of experts on your side.

Book a meeting today to learn more about how Optimizely can help. 


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MARKETING

Quiet Quitting vs. Setting Healthy Boundaries: Where’s The Line?

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Quiet Quitting vs. Setting Healthy Boundaries: Where's The Line?

In the summer of 2022, we first started hearing buzz around a new term: “Quiet quitting“.

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Microsoft unveils a new small language model

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Microsoft unveils a new small language model

Phi-3-Mini is the first in a family of small language models Microsoft plans to release over the coming weeks. Phi-3-Small and Phi-3-Medium are in the works. In contrast to large language models like OpenAI’s ChatGPT and Google’s Gemini, small language models are trained on much smaller datasets and are said to be much more affordable for users.

We are excited to introduce Phi-3, a family of open AI models developed by Microsoft. Phi-3 models are the most capable and cost-effective small language models (SLMs) available, outperforming models of the same size and next size up across a variety of language, reasoning, coding and math benchmarks.

Misha Bilenko Corporate Vice President, Microsoft GenAI

What are they for? For one thing, the reduced size of this language model may make it suitable to run locally, for example as an app on a smartphone. Something the size of ChatGPT lives in the cloud and requires an internet connection for access.

While ChatGPT is said to have over a trillion parameters, Phi-3-Mini has only 3.8 billion. Sanjeev Bora, who works with genAI in the healthcare space, writes: “The number of parameters in a model usually dictates its size and complexity. Larger models with more parameters are generally more capable but come at the cost of increased computational requirements. The choice of size often depends on the specific problem being addressed.”

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Phi-3-Mini was trained on a relatively small dataset of 3.3 trillion tokens — instances of human language expressed numerically. But that’s still a lot of tokens.

Why we care. While it is generally reported, and confirmed by Microsoft, that these SLMs will be much more affordable than the big LLMs, it’s hard to find exact details on the pricing. Nevertheless, taking the promise at face-value, one can imagine a democratization of genAI, making it available to very small businesses and sole proprietors.

We need to see what these models can do in practice, but it’s plausible that use cases like writing a marketing newsletter, coming up with email subject lines or drafting social media posts just don’t require the gigantic power of a LLM.



Dig deeper: How a non-profit farmers market is leveraging AI

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Navigating the Video Marketing Maze: Short-Form vs. Long-Form

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Navigating the Video Marketing Maze: Short-Form vs. Long-Form

Navigating the Video Marketing Maze Short Form vs Long Form

Are you torn between using long-form or short-form videos for your small business marketing campaign? Well, you are not alone. Despite 89% of consumers wanting to see more brand videos, there is no one-size-fits-all answer about the ideal video length.

However, this should not deter you from creating an effective video strategy. In 2023, people watched an average of 17 videos per day, highlighting the influence of video content in today’s digital landscape.

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Both short-form and long-form videos offer unique advantages and come with their set of challenges. Join me as I uncover the benefits and limitations of each video format to help you make informed marketing decisions.

What are Short-Form Videos?

Short videos typically range from 30 seconds to less than 10 minutes long. They are popular on social media platforms like TikTok, Instagram, Snapchat, and YouTube.

Short-form videos deliver brief yet engaging messages that quickly capture the viewer’s attention. Here are some popular types of short-form video content.

  • TikTok Challenges
  • Instagram Reels
  • Snapchat Stories
  • YouTube Shorts
  • Twitter Video Ads

Benefits of Short-Form Videos

A previously cited report shows that 39% of marketers find short-form videos, ranging from 30-60 seconds long, more successful. The same study reports that 44% of customers prefer watching a short video to learn about a brand’s offerings.

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So, it is evident that short-form videos have their benefits. Let’s take a closer look at some of them.

Attention-Grabbing 

Short-form videos capture attention quickly, making them ideal for the fast-scrolling nature of social media platforms. Your audience is more likely to watch them in their entirety compared to longer content.

Cost-Effective Production 

Creating short-form videos requires less time and resources compared to longer videos. As a small business owner with a limited budget, using short-form videos can be cost-effective. 

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Increased Engagement

Short-form videos engage viewers due to their crisp and concise nature. This results in more likes, comments, and shares that boost your content’s visibility and increase brand awareness. 

Integrating short-form videos into your influencer marketing campaigns can further amplify your reach to new and diverse audiences. 

Highly Shareable

Short videos are highly shareable. This makes it more likely for your viewers to share them, increasing their virality. 

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There are multiple benefits of adding video to your website including increased engagement, improved SEO, and enhanced user experience.

Limitations of Short-Form Videos

While short-form videos offer many advantages in content marketing, they also present some challenges.

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Limited Message Depth

Due to their brief duration, short-form videos may struggle to convey complex or detailed messages. Longer videos might be more suitable if you need to communicate intricate information.

Competition for Attention

Standing out on platforms flooded with short-form video content can be challenging. You must create content that stands out to avoid becoming lost in the sea of other videos.

Shorter Lifespan 

Short videos may lose their relevance with time. They can quickly get buried in users’ feeds, leading to a shorter visibility and engagement period than longer, evergreen content. 

This means you must consistently create short-form videos to maintain audience interest over time.

Limited SEO Impact

Short-form videos may be more challenging to optimize for search engines than longer, more keyword-rich content. This can affect the discoverability of your content outside the social media scene.

What are Long-Form Videos?

Long-form videos are typically longer, ranging from a few minutes to several hours. They extend beyond a few minutes to several hours, providing ample time for in-depth topic exploration and detailed content. 

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These videos are particularly suitable for educational content, product demonstrations, and narrative-driven storytelling. Long-form videos are common on platforms like YouTube and Vimeo. Common types of long-form video content include:

  • YouTube Series
  • Webinars
  • Educational Tutorials and Courses:
  • Behind-the-Scenes Content 
  • Interviews and Conversations

Advantages of Long-Form Videos

Long-form video content is the fastest-growing segment, with videos above 30 minutes experiencing tremendous growth over the years. Let’s explore some of the benefits behind this growth.

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Establishes Expertise and Credibility

Long-form videos allow you to provide in-depth information about various subjects, establishing your brand as an authority. Potential customers will likely trust and rely on your insights when you consistently deliver valuable content.

Builds Strong Audience Connections 

The more your audience watches your videos, the more they become familiar with your content and brand. This consistent engagement promotes trust and loyalty, helping you create deeper connections with your audience.

Provide SEO Optimization Opportunities

Long-form videos keep your audience engaged for a longer duration than short ones. This signals search engines that your content provides value, resulting in higher rankings and increased visibility. 

Besides, these videos provide opportunities to optimize for relevant keywords. This Attrock guide offers more insights into the value of SEO for your small business. 

They Are Sustainable

Unlike short videos, well-produced and valuable long-form videos have an extended shelf life. They can continue to attract views and engagement over an extended period, contributing to a sustainable content strategy.

Instagram reels are also a part of short videos and you can get benefits from this platform by integrating it with your website. You can learn how to embed Instagram Reels on websites and get extra benefits from your Reels.

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Drawbacks of Long-Form Videos

Despite their benefits, long-form videos also have certain limitations, including:

Attention Span Challenges

Between distractions, juggling tasks, and information overload, user attention span quickly diminishes. Viewers may lose interest and disengage from your long video before its conclusion.

Navigating the Video Marketing Maze Short Form vs Long FormNavigating the Video Marketing Maze Short Form vs Long Form

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Complex Production Process

Creating high-quality long-form videos requires more resources, including time, equipment, and skilled personnel. This can be disadvantageous, especially for small businesses with limited budgets.

Platform Limitations

Some social media platforms and video hosting sites may limit video length, making it challenging to distribute long-form video content. You may then be forced to repurpose your content to suit various platforms. 

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Short-Form or Long-Form Videos: Which Are Better?

Now that you know the benefits and limitations of each format, which one should you choose? Short-form or long-form videos?

Well, it all boils down to considering several factors, such as: 

Content Objectives

What do you want to achieve from your video marketing campaign? Short-form videos are highly effective for quick brand exposure and generating buzz. Long-form videos, on the other hand, contribute to a more in-depth understanding of the brand.

Target Audience Preferences

Audiences with short attention spans likely prefer short-form videos, while long-form videos appeal to those seeking a more immersive experience.

Similarly, short-form videos may appeal more to younger audiences, while older demographics may prefer the depth of long-form content.

Platform Dynamics

Various platforms support different content formats. Short-form videos are well-suited for platforms like TikTok, Instagram, and Snapchat. On the other hand, platforms like YouTube and Vimeo are better for hosting longer videos.

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Industry Type

Short-form videos would be ideal if your industry thrives on trends, entertainment, and quick messages. However, long-form videos are effective for industries requiring in-depth explanations or educational content.

Bottom Line 

Ultimately, choosing short-form or long-form videos depends on your business’s specific needs and goals. Since both formats have advantages and limitations, making a choice may prove difficult. 

However, it doesn’t have to be an uphill task. The key lies in recognizing when to incorporate each video format into your marketing strategy. Understanding your audience and its needs allows you to combine both formats strategically, maximizing the benefits of each. 

Continuously analyze performance metrics and adapt your video marketing strategy accordingly to ensure optimal engagement and conversion rates.


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