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How to Claim Knowledge Panels in Google For More Organic Visibility

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how to claim knowledge panels in google for more organic visibility

If something is written about your brand online, you want to know about it, right?

That’s even more true if it’s an authoritative source speaking about your brand and giving information to the public about what you sell, where you’re located, your hours, your website, and more.

When Google shares information about your brand in what is called Google Knowledge Panels, you don’t want to just know about it—you want to claim it.

Why do you want to claim knowledge panels? You get to control the narrative. When you tell Google you’re the owner of that brand, you can make sure the information is accurate and up to date.

This is a critical step when you’re using SEO to build your brand.

To claim knowledge panels for your brand is relatively simple and something you want to get on top of to keep customers coming through your doors or to your website with consistency, arming them with the right information.

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What Are Google Knowledge Panels?

You don’t have to use too much imagination. Remember the last time you googled anything? The information you were looking for just popped up, towards the top of the screen, with relevant data all in one place.

Enter Google Knowledge Panels. You don’t have to know what they’re called to know what they are. They are the boxes of information you see near the top of a Google search for anything from a person to a brand.

Knowledge panels can include:

  • a brand or entity name
  • descriptions
  • details about the person or brand
  • history
  • contact information
  • featured images

According to Google, it uses different factors to decide what goes in that panel. As you start to look around, you’ll start to notice some information seems gathered from other sources, such as Wikipedia or other online websites.

In addition, Google uses its data involving keyword searches and questions people tend to ask regarding that particular entity or item, and it pulls those questions and answers in.

It’s all based on Google’s Knowledge Graph. Google uses all that data to build the knowledge panels you see when you search for something. These aren’t necessarily generated by the person who has claimed their Google knowledge panel.

Now, let’s look at a couple of examples.

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claim knowledge panel watermelon example

This one is about watermelons. It’s not specifically owned by anyone in particular and therefore not claimable.

claim knowledge panel - queen Elizabeth

Here is an example of a knowledge panel associated with a person. She could go in and claim it using the button on the bottom left.

We’ll discuss more about how this works.

Why Should You Claim Knowledge Panels in Google?

Is it worth taking the time to claim knowledge panels in Google? If you’re the owner of a brand with a knowledge panel, you can verify your relationship to that entity and at least influence some of the information provided in the panel.

There are several reasons why you should consider taking the time to claim knowledge panels:

  • increase control over what’s being highlighted about your brand
  • ensure accurate and up-to-date information
  • keep social media profile links up to date
  • choose which featured images are used
  • have a more engaged relationship with what Google is showing about your brand

While you don’t have direct access to the panel to make changes, by claiming your knowledge panel, you have Google’s ear, so to speak. You can send in a suggestion or request an update with your Google account associated with that knowledge panel so when Google receives your request, it knows it’s coming from an authoritative source.

Steps to Claim Knowledge Panels in Google

ow you’re ready to claim knowledge panels that relate to you, your brand, or entities that you represent in Google. Here are some steps to get you started:

1. Sign in to Your Google Account

You need to have a Google account to be able to claim knowledge panels. If you have a Gmail address or other Google product where you’ve set up an account, then you are good to go. If not, go ahead and set one up. To continue, you’ll need to be logged in.

Now log in to your preferred Google account. If you use a specific account for your brand or your related business needs, sign in to that one.

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2. Search for the Knowledge Panel Topic

Once you’re logged in, use Google to search for yourself, your brand, your entity, or your organization. It may seem self-explanatory, but you need to actually type in the entity for which knowledge panel you’re looking for.

The goal here is to pull up the knowledge panel like any other searcher on the internet would see it. There is no back-end way to see the knowledge panel, like the development or content end of your website.

The nice thing about this is you’ll be able to see what users see. Maybe since you’re sitting down to work on this anyway, you may think of related topics you want to check out. You can do that from here by performing a search for that knowledge panel.

Now that you’ve searched for it, you should see the brand or other name at the top of the knowledge panel. If not, search again. Many brands or organizations have similar or even identical names, so make sure you see yours before continuing. You don’t want to accidentally claim someone else’s—or get stuck not being able to claim your own.

3. Click the Claim Knowledge Panels Link

Look for the link on the bottom that says, “Claim This Knowledge Panel.”

The button is located at the bottom of the box surrounding the knowledge panel. The size may vary, but all are surrounded by a thin line.

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Go ahead and click the link. If you don’t see it, the knowledge panel may already be claimed by another entity. Make sure you’re looking at the right panel.

Here you will be able to review the available features. As we mentioned above, knowledge panels are not created by those who claim or verify them. Google uses various algorithms and machine knowledge to pull what it deems to be relevant information into these panels.

4. Look for Profiles You Can Use to Claim Knowledge Panels

Google uses a number of different connections on other web platforms that you can sign into to prove your identity or relation to the knowledge panel you want to claim. You can choose from YouTube, Facebook, Twitter, and more. Once you sign in to one of these, you’ve claimed your knowledge panel and can make updates or changes as available.

5. Give Others Access 

Once you’ve gone through all the work to claim your knowledge panel, you may want to make sure other people on your team have access to your brand’s knowledge panels as well.

To do this, you need to be logged in to the same Google account you used to claim the panel. Go to Google’s Manage User page.

Click to add people and then add the email addresses of those you want to give access to your knowledge panels. Choose which levels of permission you want to give them. Every level has the option to go in and suggest changes to your knowledge panel, which we will discuss in more detail below. However, an owner or manager can add or delete others from access.

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7 Steps to Update Your Google Knowledge Panel

Now that you have verified yourself and have claimed your knowledge panel, you can begin the work of actually managing it.

This won’t eat up all your time or require constant maintenance, but you may want to check in every once in a while. If you do see an error in your Google knowledge panel or if one has been reported to you, you can take certain steps to make necessary updates. It’s at Google’s discretion, however, so it may take some time and patience.

  1. Sign In

    Make sure you’re logged in to the Google account you used to claim your knowledge panel, or the one someone used to gain you access to the knowledge panel. Otherwise, Google won’t recognize you as someone related to that account.

    In addition, you need to turn on “Web and App Activities” under Google’s Activity Controls in your Google account. Essentially, this helps track your steps as you are moving around your searches and helps Google ensure you have access to the knowledge panel.

  2. Search for the Knowledge Panel

    Just as when you claimed your knowledge panel, you need to use Google Search to look for the entity whose knowledge panel you want to update. Googling your brand’s name is probably the best and easiest way to get there, but remember to look carefully at the knowledge panel and make sure it’s referencing the entity you intended. If not, keep searching until you find the right one.

  3. Click Suggest Edits

    If you are logged in to the correct Google account and are looking at the associated knowledge panel, you should see a link at the top of the knowledge panel that says “Suggest Edits” or a similar iteration. If you don’t see it, verify you are signed in correctly and are looking at the right knowledge panel.

    When you are, go ahead and click it. This is your portal for suggesting updates.

  4. Choose What You Want to Update

    Click the area you want to update. You will be doing each one separately, so if you have more than one change you would like to see, just start with one, and you can continue with more changes later.

    Areas you want to update might include images, descriptions or titles, social media profile links, and more.

    Here is an example using Boden’s knowledge panel. You can see how each bit of information is broken into different options. You can choose which section you want to suggest an update for.
    claim knowledge panels

  5. Write Out Your Suggested Updates

    Because this is Google’s product and not one you can directly control yourself, you can’t just go in and make updates on the areas you would like.

    You can, however, ask Google to go in and review your suggestions.

    When you click on the area you want to update, a small text box will open where you can enter your suggested update.

    Be as specific as possible and provide as much background as you can. This helps the reviewer on Google’s end have as much context as possible to understand the logic behind the suggested change. You can also provide links to any websites or pages to verify your requested change.

  6. Wait

    This isn’t the easy part, but you will have to wait for your review to be accepted. Google will manually review your suggestion and check for verifiable information online to back up your update for accuracy. That’s why providing the specifics and URLs as mentioned above is important.

    When Google accepts your updates, you will be contacted via email.

  7. Create More Suggestions

    You should send each update as a separate request. In other words, if you want to see the image updated as well as social media profile links, you should do these separately.

    This keeps the review process clean and easy to follow. It also allows you to be specific and detailed without muddling your requests.

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    Get in there and make suggestions for updates whenever you deem necessary.

Conclusion

Knowing what people are learning about you and your brand is key to understanding how the public perceives you. If the information at the top of a Google search isn’t accurate or isn’t reflective of what you want to project, you need to claim knowledge panels and request those updates are made.

Claiming knowledge panels can give you at least a little more control over how your brand appears in a Google search, but it’s not the end. In fact, it’s just one step in building an online brand and SEO. There’s so much you can do to improve your SEO and stay in front of your customer base with the knowledge they need to interact with your brand well.

Have you claimed your brand’s Google knowledge panel yet?

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AI

Exploring the Evolution of Language Translation: A Comparative Analysis of AI Chatbots and Google Translate

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A Comparative Analysis of AI Chatbots and Google Translate

According to an article on PCMag, while Google Translate makes translating sentences into over 100 languages easy, regular users acknowledge that there’s still room for improvement.

In theory, large language models (LLMs) such as ChatGPT are expected to bring about a new era in language translation. These models consume vast amounts of text-based training data and real-time feedback from users worldwide, enabling them to quickly learn to generate coherent, human-like sentences in a wide range of languages.

However, despite the anticipation that ChatGPT would revolutionize translation, previous experiences have shown that such expectations are often inaccurate, posing challenges for translation accuracy. To put these claims to the test, PCMag conducted a blind test, asking fluent speakers of eight non-English languages to evaluate the translation results from various AI services.

The test compared ChatGPT (both the free and paid versions) to Google Translate, as well as to other competing chatbots such as Microsoft Copilot and Google Gemini. The evaluation involved comparing the translation quality for two test paragraphs across different languages, including Polish, French, Korean, Spanish, Arabic, Tagalog, and Amharic.

In the first test conducted in June 2023, participants consistently favored AI chatbots over Google Translate. ChatGPT, Google Bard (now Gemini), and Microsoft Bing outperformed Google Translate, with ChatGPT receiving the highest praise. ChatGPT demonstrated superior performance in converting colloquialisms, while Google Translate often provided literal translations that lacked cultural nuance.

For instance, ChatGPT accurately translated colloquial expressions like “blow off steam,” whereas Google Translate produced more literal translations that failed to resonate across cultures. Participants appreciated ChatGPT’s ability to maintain consistent levels of formality and its consideration of gender options in translations.

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The success of AI chatbots like ChatGPT can be attributed to reinforcement learning with human feedback (RLHF), which allows these models to learn from human preferences and produce culturally appropriate translations, particularly for non-native speakers. However, it’s essential to note that while AI chatbots outperformed Google Translate, they still had limitations and occasional inaccuracies.

In a subsequent test, PCMag evaluated different versions of ChatGPT, including the free and paid versions, as well as language-specific AI agents from OpenAI’s GPTStore. The paid version of ChatGPT, known as ChatGPT Plus, consistently delivered the best translations across various languages. However, Google Translate also showed improvement, performing surprisingly well compared to previous tests.

Overall, while ChatGPT Plus emerged as the preferred choice for translation, Google Translate demonstrated notable improvement, challenging the notion that AI chatbots are always superior to traditional translation tools.


Source: https://www.pcmag.com/articles/google-translate-vs-chatgpt-which-is-the-best-language-translator

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GOOGLE

Google Implements Stricter Guidelines for Mass Email Senders to Gmail Users

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Beginning in April, Gmail senders bombarding users with unwanted mass emails will encounter a surge in message rejections unless they comply with the freshly minted Gmail email sender protocols, Google cautions.

Fresh Guidelines for Dispatching Mass Emails to Gmail Inboxes In an elucidative piece featured on Forbes, it was highlighted that novel regulations are being ushered in to shield Gmail users from the deluge of unsolicited mass emails. Initially, there were reports surfacing about certain marketers receiving error notifications pertaining to messages dispatched to Gmail accounts. Nonetheless, a Google representative clarified that these specific errors, denoted as 550-5.7.56, weren’t novel but rather stemmed from existing authentication prerequisites.

Moreover, Google has verified that commencing from April, they will initiate “the rejection of a portion of non-compliant email traffic, progressively escalating the rejection rate over time.” Google elaborates that, for instance, if 75% of the traffic adheres to the new email sender authentication criteria, then a portion of the remaining non-conforming 25% will face rejection. The exact proportion remains undisclosed. Google does assert that the implementation of the new regulations will be executed in a “step-by-step fashion.”

This cautious and methodical strategy seems to have already kicked off, with transient errors affecting a “fraction of their non-compliant email traffic” coming into play this month. Additionally, Google stipulates that bulk senders will be granted until June 1 to integrate “one-click unsubscribe” in all commercial or promotional correspondence.

Exclusively Personal Gmail Accounts Subject to Rejection These alterations exclusively affect bulk emails dispatched to personal Gmail accounts. Entities sending out mass emails, specifically those transmitting a minimum of 5,000 messages daily to Gmail accounts, will be mandated to authenticate outgoing emails and “refrain from dispatching unsolicited emails.” The 5,000 message threshold is tabulated based on emails transmitted from the same principal domain, irrespective of the employment of subdomains. Once the threshold is met, the domain is categorized as a permanent bulk sender.

These guidelines do not extend to communications directed at Google Workspace accounts, although all senders, including those utilizing Google Workspace, are required to adhere to the updated criteria.

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Augmented Security and Enhanced Oversight for Gmail Users A Google spokesperson emphasized that these requisites are being rolled out to “fortify sender-side security and augment user control over inbox contents even further.” For the recipient, this translates to heightened trust in the authenticity of the email sender, thus mitigating the risk of falling prey to phishing attempts, a tactic frequently exploited by malevolent entities capitalizing on authentication vulnerabilities. “If anything,” the spokesperson concludes, “meeting these stipulations should facilitate senders in reaching their intended recipients more efficiently, with reduced risks of spoofing and hijacking by malicious actors.”

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GOOGLE

Google’s Next-Gen AI Chatbot, Gemini, Faces Delays: What to Expect When It Finally Launches

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Google AI Chatbot Gemini

In an unexpected turn of events, Google has chosen to postpone the much-anticipated debut of its revolutionary generative AI model, Gemini. Initially poised to make waves this week, the unveiling has now been rescheduled for early next year, specifically in January.

Gemini is set to redefine the landscape of conversational AI, representing Google’s most potent endeavor in this domain to date. Positioned as a multimodal AI chatbot, Gemini boasts the capability to process diverse data types. This includes a unique proficiency in comprehending and generating text, images, and various content formats, even going so far as to create an entire website based on a combination of sketches and written descriptions.

Originally, Google had planned an elaborate series of launch events spanning California, New York, and Washington. Regrettably, these events have been canceled due to concerns about Gemini’s responsiveness to non-English prompts. According to anonymous sources cited by The Information, Google’s Chief Executive, Sundar Pichai, personally decided to postpone the launch, acknowledging the importance of global support as a key feature of Gemini’s capabilities.

Gemini is expected to surpass the renowned ChatGPT, powered by OpenAI’s GPT-4 model, and preliminary private tests have shown promising results. Fueled by significantly enhanced computing power, Gemini has outperformed GPT-4, particularly in FLOPS (Floating Point Operations Per Second), owing to its access to a multitude of high-end AI accelerators through the Google Cloud platform.

SemiAnalysis, a research firm affiliated with Substack Inc., expressed in an August blog post that Gemini appears poised to “blow OpenAI’s model out of the water.” The extensive compute power at Google’s disposal has evidently contributed to Gemini’s superior performance.

Google’s Vice President and Manager of Bard and Google Assistant, Sissie Hsiao, offered insights into Gemini’s capabilities, citing examples like generating novel images in response to specific requests, such as illustrating the steps to ice a three-layer cake.

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While Google’s current generative AI offering, Bard, has showcased noteworthy accomplishments, it has struggled to achieve the same level of consumer awareness as ChatGPT. Gemini, with its unparalleled capabilities, is expected to be a game-changer, demonstrating impressive multimodal functionalities never seen before.

During the initial announcement at Google’s I/O developer conference in May, the company emphasized Gemini’s multimodal prowess and its developer-friendly nature. An application programming interface (API) is under development, allowing developers to seamlessly integrate Gemini into third-party applications.

As the world awaits the delayed unveiling of Gemini, the stakes are high, with Google aiming to revolutionize the AI landscape and solidify its position as a leader in generative artificial intelligence. The postponed launch only adds to the anticipation surrounding Gemini’s eventual debut in the coming year.

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