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Gather ‘Round the Campfire for the MozCon 2022 Day Three Recap!

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The MozCon 2022 Final Agenda Is Here!

If Camp MozCon has to come to an end, we wanted to send it off with a bang. After all, we have to get through the next 364 days before we get to do this again!

So, in true MozCon style, we brought in the good coffee, handed out more Roger figurines, and cheered on our best pals as they took the stage.

Now, we aren’t going to say we saved the best for last, but we have to admit that our camp counselors for day three were absolute powerhouses.

Why Real Expertise is the Most Important Ranctor Factor of Them All — Lily Ray

When it comes to E-A-T, there is no better person to look to than Lily. She kicked off the morning by reminding us that showing expertise to Google is paramount. But just because the word “expert” is in there, that doesn’t mean the tactics are overly complicated.

Lily shared multiple examples of businesses that are ranking for very competitive/authoritative keywords, and her analysis of how these sites rose to the top. Throughout this analysis, she reminded us that adding “E-A-T features” isn’t enough, and that our content actually has to be quality as well.

Some of the top websites noted in this session sported features like:

As she often does, Lily mentioned (and showed examples) how E-A-T may work across the Google universe such as YouTube, Google Maps, Google News, and so on. With this in mind, it’s imperative that we continue to build our authority on and off of our sites.

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You Need Audience Personas, Not Buyer Personas — Amanda Natividad

Buyer personas can be helpful, but only some of the time, for some of the people on your team. That’s why today Amanda schooled us on the audience personas, why they’re important, and how to create them.

First and foremost, your audience doesn’t end at “people who will buy from you.” Your audience also includes people who may amplify you and people who may pay attention to you. And as it turns out, each of these audiences are looking to you for different types of content.

Each of these audiences has different motivations. They are also different in what they talk about and where they hang out. By understanding the way each of these audiences works, you’ll be able to create more effective marketing strategies.

Rabbit Holes: How Google Pushes Us Down The Funnel — Dr. Pete Meyers

As SEOs, we like to focus on the keywords that land toward the bottom of the funnel. This is because we know these keywords lead to more conversions and revenue. But as Dr. Pete would argue, there is far more to search than what happens between awareness and conversion. Apparently, Google would too, hence their article: “Decisions Decoded.”

In this talk, Dr. Pete focused on the Refine Search portion of the SERP. As he clicked on the refinements and interacted with the SERPs, he found himself further down the funnel. And if Google can make him do it, he figured they could make anyone do it — including our customers!

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Dr. Pete argues that the majority of searches happen in the exploration and evaluation phase of decision-making. If we want to play in that game, we must allow users to go through this journey through our sites. This can be done by introducing the idea of the next step, creating more middle-of-the-funnel content, and by optimizing for Google’s search features.

Our site needs to be present at all stages of the funnel, not just at the bottom. If we rely on users to know what they want right away, we are alienating ourselves from potential profit.

Beyond the Button: Tests that Actually Move the Needle — Karen Hopper

We’ve all run a CRO test on button colors. But Karen urged us to go a step further and play with fire.

She taught us to be curious about what works for others, use the first-party data we have available, and monitor how certain users interact with our content. Then, using this data, she showed us how to create a meaningful hypothesis that included what we want to test, how we would test it, and what we expect to happen.

With all of these hypotheses, we then learned how to prioritize tests using expected impact, learning priority, and technical effort.

Now, we are ready to run the test! But in doing so, we need to understand the size of the audience necessary to prove the statistical significance and remember NOT to make any assumptions based on early data.

This talk was a bit of a math-heavy one, but definitely one we needed to remind us how to properly execute SEO testing strategies.

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Understanding Key Performance Factors: Using Data to Make Smart Decisions for Organic Search — Joe Hall

SEO is a marathon, not a sprint, right? Right, but here’s the thing — “even marathons have finish lines.”

Clients want to see results and we have to deliver them. In order to do this, we have to shift our focus from what is important to what is impactful.

Every domain has unique characteristics that search engines understand. These unique characteristics are measured by what Joe calls “key ranking factors.” Each site also has its own goals, which can be measured by KPIs.

Key performance factors and key performance indicators, when used together, can help you prioritize impactful changes. Joe showed us how to collect the data for these metrics and find their correlation using the CORREL function. Once we have this data, we’ll be able to identify the recommendations that are most correlated to the KPIs set out by the client.

And yes, correlation doesn’t equal causation, but as Joe aptly puts – it doesn’t rule out causation, either.

Finding Your Way To SEO & Content Success: A Framework — Ross Simmonds

The king of content distribution is back and better than ever. Ross Simmonds taught us how to think like a media company so that we can stop halting at the word “content” and follow through with the “marketing” in content marketing. Doing so can show you up to 10x the pageviews.

The growth content framework Ross shared included four steps:

  1. Research

  2. Create

  3. Distribute

  4. Optimize

When we “think like a media company”, we need to think about distribution, development, finance, partnerships, and outreach.

A smart brand will distribute content in a way that keeps content relevant and hyped up for almost six months. We were reminded to tap into our owned channels, different niche opportunities, reframe the original content into a new format, and then to optimize for future success.

And here is the thing: Ross didn’t just tell us to do these things, he shared some of his secrets on how to make them scaleable too!

Things I Learned from Sales Teams that Every SEO Should Know — Petra Kis-Herczegh

Getting buy-in isn’t usually a linear process, and it’s hardly ever an easy one. Petra shared with us her theory of the “buy-in-ish” cycle, which goes: fake buy-in, half results, lack of proof, repeat.

This makes sense when we think of how most people go about getting buy-in. In most situations, people start by asking for questions that have no answer other than “yes”.

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Our new goal is to focus on getting to the next step, not necessarily focusing on a sweeping “yes”. When you seek buy-in, you should engage in healthy conflict and spend time understanding the concerns and objections from stakeholders. By understanding your audience, you will be able to speak their language when proposing solutions.

In the actual proposal, Petra reminds us, it’s massively important to use the language spoken by decision-makers. After all, we aren’t logical decision-makers, we are biased and emotional decision-makers. With that in mind, we must play to the feelings of your stakeholders to make them comfortable with our ideas.

The Untapped Power of Content Syndication — Amanda Milligan

We care about what’s happening nearby. Yet local media remains untapped as a distribution resource, despite the fact that they also have respectable DAs. This is a missed opportunity.

The easiest way to create local content at scale is to tap into local data sets like the Census, Zillow, or Tripadvisor. Using this data, you can create content — or even better — tools!

Amanda shared an example of using AAA’s data to create a gas price calculator that they shared with local publishers. Spoiler alert: the publishers were stoked.

Because Amanda works for Stacker Studios, she has the pleasure of working with tons of publishers, and was nice enough to share with us the five things publishers are looking for:

  1. Employment & jobs trends

  2. Rent & real estate trends

  3. Trends in crime stats and rates

  4. Ways to avoid scams

  5. “News you can use” stories

Advanced On-Page Optimization — Chris Long

Chris turned a bunch of heads when he came out by claiming that we were in an on-page optimization rut. That’s because, eventually, most SEOs start to review old content and simply add a few keywords or internal links.

Chris covered the importance of making the shift from keyword-focused to entity-focused. To do this, you need to identify the most commonly used entities in top ranking content and ensure you’re mentioning them.

Another way to stay creative is to stay fresh. At Go Fish, they found that top sites were updating content as quickly as every eight minutes! To test the effect of this factor, they updated some of their pages’ titles, timestamps, and content (less than 5% of text) and immediately saw positive results.

If the data is outdated, why would Google trust that the content is trustworthy?

Chris covered five full strategies to become more creative with your on-page optimization, including a competitive research method that blew our minds. This session will definitely be one we rewatch.

Keyword Research for Thanks Instead of Ranks — Wil Reynolds

As he admitted in his presentation, the roots of what Wil presents will almost always be the same. He said it back in 2015, and he started off by saying the same thing again this year: “we have the power to influence what people find.”

It all comes down to customers, business, big data, and silos. If you want to be great, you have to overcome the things your competitors stop at. Your customers care about dollars, but when you report dollars, don’t just report on potential dollars. Dollars can be connected to opportunity costs, acquisition costs, and the like.

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Keyword research builds empathy and can be used to speak to multiple people in the room, but be careful with your automated analyses and outputs. Wil shared how the Google Pixel 6 solved a very real problem for his family: a camera that can capture multiple skin tones in one image without under/overexposure. However, he then went on to show us how he could use keyword research for photography to address the real issues of potential Pixel 6 users. As it turns out, these issues should actually be taken to most of the decision-makers in a business (think UX, design, and DE&I).

The biggest takeaways from this year’s talk were to dig a little deeper, think about where you can add value, take the extra step and take every finding as a clue, and remember that “the limit to your greatness at work is how quickly you fold at your first no/can’t”.

This talk was filled to the brim with amazing insights, and we’ve barely begun to scratch the surface, so make sure you pick up the video bundle to see the full thing.

So long for now!

Well, campers, we hope you had as much fun as we did this year. It’s hard to put into words how much we missed hanging out with all of you, and we are so happy to have had the chance to do so the last few days.

This isn’t the end, though! We want to see what insights you grab during the replays and what things you put into action, and hopefully gather again next year for even more amazing learnings.

Happy camping!

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Read all the MozCon 2022 daily recaps:



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7 Critical Factors You Must Consider When Choosing RPA Tools

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Robotic Process Automation is a technology that makes it easy for businesses to build, deploy and manage bots that can replicate humans interacting with digital systems and software. These bots can perform structured and pre-defined tasks such as filling out a form, processing a financial transaction or sending messages.

The core purpose of robotic process automation is to automate mundane and repetitive tasks so that your employees don’t waste their time on those tasks and focus on more value-driven activities with automatic employee monitoring software. Yes, a human first has to define the workflow for a bot for it to work but once done, it can perform most tasks automatically.

Advantages of Robotic Process Automation

Here are some of the advantages of robotic process automation:

  • Optimal resource utilization
  • Save time
  • Reduces cost
  • Minimize errors
  • Increases business capacity

Disadvantages of Robotic Process Automation

Some of the disadvantages of robotic process automation are:

  • Requires monitoring and maintenance
  • Not capable to extract information from unstructured datasets
  • Can not automate complex tasks
  •  The time-consuming and costly setup process

In this article, you will learn about seven critical factors you must take into account when choosing robotic process automation tools for your business.

Before discussing factors you should consider when buying robotic process automation tools, it is important to understand that every robotic process automation tool has its own format and does not offer any kind of portability. This means that there are no standards so the one size fits all formula does not apply here.

Make sure that the robotic process automation software you are planning to buy has all the features you need along with some handy extras. Ask for proof of concept before rollout and only buy the software when you are sure that it is the right choice to meet your business needs.

7 Factors To Consider When Buying RPA Tools

Here are seven factors you must consider when buying a robotic process automation software

1.  Ease of bot setup

Setting up a robotic process automation software can be a daunting challenge for businesses as it can take a lot of time and resources. That is why it is imperative that enterprises invest in robotic process automation tools that are easy to set up and use.

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It must also allow a level of customization and let businesses create custom bots for different buyer personas. Developers should be able to call the robotic process automation tool API when writing code for automation.

2.  Low-code capabilities

Gone are the days when only experienced developers could create websites and apps. With the advent of low code tools, anyone can now create an app even with little to no coding knowledge(accounting app, management app, etc.). Low code development lets you drag and drop ready-made components from the tool library and write small code snippets for functions that are not present in the tool library of the tool. Choose robotic process automation tools that offer these low code capabilities.

3.  Machine learning capabilities

As mentioned before, robotic process automation software struggles when it comes to extracting actionable insights from unstructured datasets. Since a major chunk of company data is in unstructured form, it makes robotic process automation tools useless.

That is where the machine learning capabilities of these robotic process automation tools come in handy. With these capabilities, it can parse through documents, find information and return it to users. This can enhance the user experience and boost customer loyalty. Some vendors might give this a fancy name but the functionality remains the same.

4.  Integration with enterprise applications

Another important factor you can not afford to ignore when buying robotic process automation software is compatibility with enterprise applications. At the end of the day, your robotic process automation software’s utility is highly dependent on how these tools can integrate with your existing business application. This is about your data integration with supermetric alternatives and so on.

Its capability to extract data from your existing business applications matters most. Does your robotic process automation tool offer plugins to seamlessly connect it with your database, accounting systems, HR systems, appointment setting services and ERP systems? If yes, then you should certainly consider it as an option if it fulfills all your requirements.

5.  Orchestration and administration

Before these bots can take care of mundane tasks, you will have to first configure them and feed them with the right information as well as a secure credential. This secure credential is usually stored in a credential store. If you want other users to use your bots, you will first have to authorize and authenticate them.

You should also allocate resources for certain bots which trigger when a special event occurs. Once you have set it up, now you have to monitor it so it can work without human involvement. You will have to constantly improve its machine learning capabilities so it does not need human support when performing tasks.

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6.  Process and task discovery and mining

Identifying business processes you want to automate and prioritizing them is critical for the success of your robotic process automation implementation. Unfortunately, it is also the most time-consuming part of the process as well.

The more your robotic process automation software lets you mine for processes from system log and construct task flows by observations, the easier it will be for you to implement it and automate your business processes. Look for robotic process automation tools that make task discovery and mining painless.

7.  Scalability

If you are planning to implement robotic process automation throughout the organization, you will bump into scalability issues. The best way to resolve these scalability issues is to implement them in the cloud, in containers or via virtual machines. If the orchestration component can allocate extra bots when needed, solving the scalability problem is not a problem.

At the end of the day, the success and failure of your robotic process automation rest on identifying the best tasks and processes to be automated. Make sure to document every step involved in the process. Never cut corners in testing cycles because it can lead to some missing links in your robotic process automation systems.

What factors do you consider when selecting a robotic process automation software? Share it with us in the comments section below.

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