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SEO and PPC – making the correct choice

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How do you ensure that potential customers come across your business at the right stage of the buying process? Digital Marketing trainer Ethan Giles of novi.digital explains.

Ethan will run the Digital Marketing Skills course on March 25th and 26th at Prolific North’s HQ on Princess Street, Manchester. We turned to him to provide a bit more detail on SEO and PPC strategy ahead of the session.

Each day there are 5.6 billion daily searches on Google alone, which provides a great opportunity to increase your website traffic, if you employ the right strategy. 

But what is the right strategy? Consider that these potential customers will be in different stages of the buying process – some might just search for information or inspiration whilst others might have already made the purchasing decision and are now comparing their options. 

There are two main ways you can take advantage of search engines – SEO or PPC. Both have their merits and both have their challenges, so make sure you understand them before you define your strategy.

SEO & PPC explained

Search Engine Optimisation (SEO) means you work on your website to ensure it is tailored towards users’ search queries. For example, if somebody searches for “SEO training Manchester”, Prolific North would want people to find their website as it is relevant for their training session. SEO is focused on the ‘natural’ search results – those results on the search page that are not paid for.

Pay Per Click (PPC) is a form of advertising that search engines like Google offer in a number of different forms. With PPC, you tell the search engine what search terms or keywords you want your ads to appear for, and write relevant advertising. As the name suggests, you only pay when your ads are clicked, and you decide how much you’re willing to pay.

SEO – the benefits

It’s free!

That’s right, you don’t have to pay to do SEO – apart from the cost of time of course. 

Unlike PPC, you don’t need to pay to appear in the ‘natural’ or ‘organic’ search listings, you just have to be well-optimised for user searches. Even tracking tools like Google Analytics or Google Search Console, which allow you to measure your SEO effectiveness, are free.

You can be creative

There’s an opportunity for you to be creative, as a big part of SEO is content and writing good quality content that users will care about.

This will help you stretch your business’s creative muscles. In addition, the usability of your site, including what it looks like and how it works, are important for SEO.

88%

Organic results attract 88% of all clicks. So if you neglect your SEO and don’t appear often or consistently, and rely on PPC instead, you’re missing out on the vast majority of clicks and therefore a high proportion of potential customers.

Competitive

It’s not enough to simply have a website and expect this to be an effective SEO strategy. If you do your SEO properly, this will allow you to remain competitive and can often allow you to punch above your weight against larger competitors with bigger budgets. 

SEO is about doing something really well, not about spending more money.

PPC – the benefits

Direct

Unlike SEO or other forms of advertising such as print, radio or TV, PPC allows you to directly target your customers by defining when your ads are shown and to who they are shown to. 

There is no other form of marketing that is so effective at targeting relevant and engaged potential customers.

Cost effective

You manage your own costs and pay only per click. This means you can ensure that you only pay enough to ensure your ads generate an effective return on investment. 

Unlike traditional forms of advertising, you have greater control of how much you spend, what you spend it on, and ultimately whether that spend generates results or not.

Quick

PPC can generate instant results. If you were to set up a campaign now, you could expect to start seeing website visits within hours. This means that you can spend money and expect instant results without having to spend a long time working on campaigns.

SEO – the downsides

Slow

It can take a long time before your SEO efforts start to generate results – changes you make today could take up to six months to start working. If you’re looking to make a big difference in a short space of time, then SEO won’t be an effective strategy for you.

Complex

SEO can often appear complex to newcomers – it combines multiple skillsets such as creative writing, web development, data analysis and even graphic design. 

However, with expert training or expert support, SEO can often become easier as these complexities are explained or managed.

Lack of control

Unlike PPC, you do not directly control what search results you appear for. While you can optimise for particular terms, ultimately the search engine decides what is relevant and what is not. 

You also can’t control international targeting, so you may appear in search results in countries that are not relevant for your business.

PPC – the downsides

Competition

The amount you have to pay to get clicks for ads will be defined by your competition and how much they are willing to pay. So if you are up against competition with bigger budgets or with a lack of understanding of their own profit margins, you may be quickly priced out of securing customers.

Too much control

Small changes you make could make drastic differences to your bottom line. For example, you could increase your budgets tenfold in just a few clicks, or show your ad for irrelevant searches or in a location you cannot serve. 

Google provides some security against this, but it’s recommended that you get proper training from experts before you pursue PPC.

Time investment

To get PPC right, you need to invest time to manage your campaigns. It’s not as simple as setting your campaigns up and leaving them to run without further changes. 

PPC requires management and optimisation and things can change daily depending on your marketplace. This means that PPC can soak up time as well as the cost of the clicks. However, there are intelligent things you can do to avoid spending a long time within the PPC platform and it’s important that you prioritise on the things that will make the biggest difference.

Conclusions

Now that you’re aware of both advantages and pitfalls of SEO and PPC, let’s get back to the initial question, which one do I use? 

The answer is, it depends. I wish there was a simple, universal answer but this is the beauty of it: it depends on your objectives. 

What are the needs of your business? How much time can you invest? What’s your budget? And do you have the right skills in-house?

Depending on how you answer these questions, you might even look at a combined approach where you use both SEO and PPC together. In my experience, there are massive benefits to managing them holistically as it allows for the advantages of one to make up for the pitfalls of the other. “

If you could use with more hands-on advice on search marketing tailored to your business, Ethan hosts regular workshops at Prolific North where we delve into just that. Browse the next available sessions here.

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Google Brings Bard Students Math and Coding Education in the Summer

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Google Brings Bard Students Math and Coding Education in the Summer

Google is stepping up its AI efforts this summer by sending Bard, its high-profile chatbot, to summer school. The aim? To boost the bot’s math and coding smarts. These developments are excellent news— when Bard first debuted, it was admittedly not a finished product. But Google is steadily plugging away at it, and have now implemented implicit code execution for logical prompts, and handy Google Sheets’ integration to take it to the next level.

Thanks to implicit code execution, Bard can respond to inquiries requiring calculation or computation with Python code snippets running in the background. What’s even more amazing is that coders can take this generated code and modify it for their projects. Though Google is still apprehensive about guaranteeing the accuracy of Bard’s answers, this feature is said to improve the accuracy of math and word problems by an impressive 30%.

In addition to this, Bard can now export directly to Sheets when asked about tables. So, you don’t need to worry about copying and pasting, which comes with the risk of losing formatting or data.

From the company’s I/O keynote address, it is clear that they are focused on making the most of what Bard can offer. As they continue to speak highly of the chatbot, we’re sure to expect more features and capabilities when the summer comes around.

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Google Bard vs. ChatGPT: which is the better AI chatbot?

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Google Bard vs. ChatGPT: which is the better AI chatbot?

Google Bard and ChatGPT are two of the most prominent artificial intelligence (AI) chatbots available in 2023. But which is better? Both offer natural language responses to natural language inputs, using machine learning and millions of data points to craft useful, informative responses. Most of the time. These AI tools aren’t perfect yet, but they point to an exciting future of AI assistant search and learning tools that will make information all the more readily available.

As similar as these chatbots are, they also have some distinct differences. Here’s how ChatGPT and Google Bard measure up against one another.

Which is better, Google Bard or ChatGPT?

This is a tricky question to answer, as at the time of writing, you can only use Google Bard if you’re part of a select group of early beta testers. As for its competition, you can use ChatGPT right now, completely for free. You may have to contend with a waitlist, but if you want to skip that, there’s a paid-for Plus version offering those interested in a more complete tool the option of paying for the privilege.

Still, when Google Bard becomes more widely available, it should offer credible competition for ChatGPT. Both use natural language models — Google Bard uses Google’s internal LaMDA (Language Model for Dialogue Applications), whereas ChatGPT uses an older GPT-3 language model. Google Bard bases its responses to questions on more recent data, with ChatGPT mainly trained on data that was available prior to 2021. This is similar to how Microsoft’s Bing Chat works.

We’ll have to reserve judgment on which is the more capable AI chatbot until we get time to play with Google Bard ourselves, but it looks set to be a close contest when it is more readily available.

Are Google Bard and ChatGPT available yet?

As mentioned, ChatGPT is available in free and paid-for tiers. You might have to sit in a queue for the free version for a while, but anyone can play around with its capabilities.

Google Bard is currently only available to limited beta testers and is not available to the wider public.

Banner of Google Bard intro from February 6.

What’s the difference between Google Bard and ChatGPT?

ChatGPT and Google Bard are very similar natural language AI chatbots, but they have some differences, and are designed to be used in slightly different ways — at least for now. ChatGPT has been used for answering direct questions with direct answers, mostly correctly, but it’s caused a lot of consternation among white collar workers, like writers, SEO advisors, and copy editors, since it has also demonstrated an impressive ability to write creatively — even if it has faced a few problems with accuracy and plagiarism.

Still, Microsoft has integrated ChatGPT into its Bing search engine to give users the ability to ask direct questions of the search engine, rather than searching for terms of keywords to find the best results. It has also built it into its Teams communications tool, and it’s coming to the Edge browser in a limited form. The Opera browser has also pledged to integrate ChatGPT in the future.

ChatGPT Google Bard
Accessible through ChatGPT site. Only text responses are returned via queries. Integrated with Google Search. You only need to change a Google setting to get your regular search results when using Google Bard AI, and vice versa.
ChatGPT produces answers from its trained database from 2021 and before. Google Apprentice Bard AI will be able to answer real-time questions.
Based on GPT (Generative Pre-trained Transformer). Based on LaMDA (Language Model for Dialogue Applications).
Service has a free and paid plan option (called ChatGPT Plus). Service is free.
Has built-in plagiarism tool called GPT-2 Output Detector. No built-in plagiarism detection tool.
Available now Still in beta test phase

Google Bard was mainly designed around augmenting Google’s own search tool, however it is also destined to become an automated support tool for businesses without the funds to pay for human support teams. It will be offered to customers through a trained AI responder. It is likely to be integrated into the Chrome browser and its Chromium derivatives before long. Google is also expected to open up Google Bard to third-party developers in the future.

Under the hood, Google Bard uses Google’s LaMDA language model, while ChatGPT uses its own GPT3 model. ChatGPT is based on slightly older data, restricted in its current GPT3 model to data collected prior to 2022, while Google Bard is built on data provided on recent years too. However, that doesn’t necessarily make it more accurate, as Google Bard has faced problems with incorrect answers to questions, even in its initial unveiling.

ChatGPT also has a built-in plagiarism checker, while Google Bard does not, but Google Bard doesn’t have the creative applications of ChatGPT just yet.

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Google to pay $391.5 million settlement over location tracking, state AGs say

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Google to pay $391.5 million settlement over location tracking, state AGs say

Google has agreed to pay a $391.5 million settlement to 40 states to resolve accusations that it tracked people’s locations in violation of state laws, including snooping on consumers’ whereabouts even after they told the tech behemoth to bug off.

Louisiana Attorney General Jeff Landry said it is time for Big Tech to recognize state laws that limit data collection efforts.

“I have been ringing the alarm bell on big tech for years, and this is why,” Mr. Landry, a Republican, said in a statement Monday. “Citizens must be able to make informed decisions about what information they release to big tech.”

The attorneys general said the investigation resulted in the largest-ever multistate privacy settlement. Connecticut Attorney General William Tong, a Democrat, said Google’s penalty is a “historic win for consumers.”

“Location data is among the most sensitive and valuable personal information Google collects, and there are so many reasons why a consumer may opt out of tracking,” Mr. Tong said. “Our investigation found that Google continued to collect this personal information even after consumers told them not to. That is an unacceptable invasion of consumer privacy, and a violation of state law.”

Location tracking can help tech companies sell digital ads to marketers looking to connect with consumers within their vicinity. It’s another tool in a data-gathering toolkit that generates more than $200 billion in annual ad revenue for Google, accounting for most of the profits pouring into the coffers of its corporate parent, Alphabet, which has a market value of $1.2 trillion.

The settlement is part of a series of legal challenges to Big Tech in the U.S. and around the world, which include consumer protection and antitrust lawsuits.

Though Google, based in Mountain View, California, said it fixed the problems several years ago, the company’s critics remained skeptical. State attorneys general who also have tussled with Google have questioned whether the tech company will follow through on its commitments.

The states aren’t dialing back their scrutiny of Google’s empire.

Last month, Texas Attorney General Ken Paxton said he was filing a lawsuit over reports that Google unlawfully collected millions of Texans’ biometric data such as “voiceprints and records of face geometry.”

The states began investigating Google’s location tracking after The Associated Press reported in 2018 that Android devices and iPhones were storing location data despite the activation of privacy settings intended to prevent the company from following along.

Arizona Attorney General Mark Brnovich went after the company in May 2020. The state’s lawsuit charged that the company had defrauded its users by misleading them into believing they could keep their whereabouts private by turning off location tracking in the settings of their software.

Arizona settled its case with Google for $85 million last month. By then, attorneys general in several other states and the District of Columbia had pounced with their own lawsuits seeking to hold Google accountable.

Along with the hefty penalty, the state attorneys general said, Google must not hide key information about location tracking, must give users detailed information about the types of location tracking information Google collects, and must show additional information to people when users turn location-related account settings to “off.”

States will receive differing sums from the settlement. Mr. Landry’s office said Louisiana would receive more than $12.7 million, and Mr. Tong’s office said Connecticut would collect more than $6.5 million.

The financial penalty will not cripple Google’s business. The company raked in $69 billion in revenue for the third quarter of 2022, according to reports, yielding about $13.9 billion in profit.

Google downplayed its location-tracking tools Monday and said it changed the products at issue long ago.

“Consistent with improvements we’ve made in recent years, we have settled this investigation which was based on outdated product policies that we changed years ago,” Google spokesman Jose Castaneda said in a statement.

Google product managers Marlo McGriff and David Monsees defended their company’s Search and Maps products’ usage of location information.

“Location information lets us offer you a more helpful experience when you use our products,” the two men wrote on Google’s blog. “From Google Maps’ driving directions that show you how to avoid traffic to Google Search surfacing local restaurants and letting you know how busy they are, location information helps connect experiences across Google to what’s most relevant and useful.”

The blog post touted transparency tools and auto-delete controls that Google has developed in recent years and said the private browsing Incognito mode prevents Google Maps from saving an account’s search history.

Mr. McGriff and Mr. Monsees said Google would make changes to its products as part of the settlement. The changes include simplifying the process for deleting location data, updating the method to set up an account and revamping information hubs.

“We’ll provide a new control that allows users to easily turn off their Location History and Web & App Activity settings and delete their past data in one simple flow,” Mr. McGriff and Mr. Monsees wrote. “We’ll also continue deleting Location History data for users who have not recently contributed new Location History data to their account.”

• This article is based in part on wire service reports.

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