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6 Dangers of Automation in Marketing

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The age of automation is here. Whether at the shopping checkout or in the online business world, automation technologies are becoming a standard tool for streamlining workflow and business operations, especially online.

In 2020, the digital marketing and advertising industry was worth over 370-billion dollars in the U.S, with more business owners realizing the full potential of this marketing medium every day.

Automation software may be one of the greatest business development tools invented to date. However, there are some dangers to becoming too dependent on automation; it could be costing you a ton of profit, and, if you are not careful, could cost you your business.

Read on to learn six major dangers of relying on automation systems in digital marketing in 2022.

1. Automated Bidding

Automated bidding is an automated system that sets bids on your ads based on that ad’s likelihood of getting a click and a sales conversion. This automated bidding system can be customized for a specific business or sales goal.

This can save hours of labor for business owners and is very appealing as a set-it-and-forget-it approach to generating leads and sales conversions.

However, things that sound too good to be true often are. While this kind of marketing tactic can reap many benefits to your enterprise, running automated ad campaigns unsupervised is unwise and could actually cost you profit if you get too comfortable utilizing it as a primary marketing tactic.

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While AI algorithms are smart, as yet, they are not more intelligent than humans and will not be able to perform in a sales capacity as well as a sales professional.

This is not to say that you should stay away from automated bidding; however, you should be using it as a tool rather than a crutch; marketing still requires human-to-human interaction, even through the internet.

2. Forgetting to Continuously Optimize

While automation provides a lot of stress and time-management relief for business owners, the “set and forget” nature of automation can be a trap for those who tend to get comfortable.

Optimizing your automated systems is a manual process, and the internet will not slow down to let you catch up. Online advertising and marketing is a fluid environment, and you never want to turn your back on the sea. 

Ensure that your automation systems are optimized for the current online climate, including making sure your systems meet the criteria of current search engine algorithms. 

A dedicated development team can build in automated tools and advantages as they construct your systems. But to capitalize on that vast amount of work, ensure you maintain them well and optimize your automation for the best results. Overall, make it a point to design and operate automated systems for the right reasons in your customers’ eyes and not just out of laziness.

Automation will only do what you tell it to, so treat it like an employee that needs to be observed and managed rather than an extra limb that you need not pay attention to; automation is there to make you profit, not cost you exposure.

3. Over Messaging

Automated messaging systems can be a savior for a business owner trying to optimize their customer service and communication. These systems help you build and maintain rapport with your customers and audience; however, sending too many automated messages can have a disastrous impact on your business.

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Over messaging can damage your brand in two primary ways:

  1. It has a negative impact on your recipients, damaging your engagement and client relationships
  2. Adversely impacts your app or website

It can take years to build your brand and only seconds to burn your reputation; with automated messaging, quality over quantity is the name of the game, and it is crucial to strike a balance between over and under messaging.

4. Loss of Brand Message

One of the main focuses in the current world of digital marketing is customizing your customer’s experiences. While automation and AI can absolutely help you achieve this, there is a fine line between having automation technologies help you run your business and completely ignoring your customer’s existence.

You are your brand, whether you like it or not. If you let your automated systems do all the communication on your behalf, your customer will eventually feel like they are not seen or appreciated.

One bad review can undo a lot of hard work, so don’t let automated systems’ appeal detach you from your valued customers and clients.

This sensibility doesn’t apply only to customers. You’ve probably heard of creating your “brand as an employer,” which is a marketing strategy designed to attract the best job candidates to your company. Automated software for recruiting is commonly used by businesses to help with this, but in marketing for candidates, it’s critical to apply a human touch to as many of your candidate-facing interactions as possible. Therefore, leveraging your automation for behind-the-scenes efficiencies where the candidate is less likely to notice it.

5. Focusing on Vanity Metrics

No one likes a bragger, and being a bragger that is also embellishing the truth is even less appealing. Vanity metrics are the equivalent of unjustifiable bragging in the digital marketing world.

While celebrating your legitimate wins is a great business practice and is healthy for business development, being disingenuous with your facts and figures is a sure-fire way to get people offside.

Relying on your automated metrics is just as dangerous. You need to be on top of your facts and figures; at this stage, there is no such thing as a reliable, fully automated online business, and putting too much faith in your automated data will turn around and bite you eventually.

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6. Automating What Shouldn’t Be Automated

While there are many things automation software can significantly improve in your business and branding, some things should not be automated, even if they can be.

Cyber security

The hackers and thieves never sleep, and they are constantly finding new ways to break through cyber security systems. Manually ensuring your security systems are optimized maximizes the security of your business and protects your customer’s data, such as their personal information.

Customer Engagement

While there are areas of customer engagement, people still want to know they are dealing with a real person or team of people. People are not naive, and they know when they are talking to a bot. 

Although it is tempting to automate as much of your business as possible, people will lose trust if they feel that they cannot connect to a human being on the other side of the monitor, so remember to keep it real, literally!

Social Media Posts and Messages

There are plenty of automation systems for social media engagement; however, this is not an area that should be overlooked. For some, social media marketing is laborious and time-consuming, but the truth is your business needs it.

If you really cannot deal with your business’s social media marketing aspects, then outsource to a professional and reputable social media manager who can optimize your engagement. 

This investment will pay off, so choose a human resource over an automation system. That’s not to say you cannot use systems to automatically post your content at a particular time and date; just don’t rely on automation and AI if you want to see actual results.

Marketing Proposal Templates

If you are a digital marketer or work in a digital marketing team, you want to ensure your marketing proposal template comes directly from you or a team member and includes personalized comments that relate to the specific prospect.

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Sending these as an automated proposal may be insulting to your client, and a pitch is much more likely to be successful if it is customized for your potential client.

Conclusion

Marketing automation is a great way to optimize and streamline your business; however, it is just a tool and will not replace your hard work, personal engagement, and attention to business.

Use marketing automation as a complementary utility to grow your business and not as a business model itself; strike that balance. You will definitely reap the rewards of your efforts.

Sign up for our newsletter to receive regular Hero Blog updates. Our blogs are full of free, priceless information to help you optimize and maximize your online presence and drive your business forward into the digital future. 





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Tips to Boost Your PPC Campaigns in 2022

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Tips to Boost Your PPC Campaigns in 2022


Digital marketing and advertising are always evolving with the new online trends, customer behavior, and industry demands. That means that marketing and advertising strategies should never be set in stone, rather, you should always make sure that your strategies and tactics are evolving as a result.

And that’s where marketers and business leaders make their first mistake. To craft the perfect PPC marketing plan, you need to keep your plan flexible and scalable. This will help you adapt your approach, expand different elements of your strategy, and boost your results in a competitive industry.

That’s exactly what we are going to talk about today – keyword and landing page expansion and how these tactics can help you boost your PPC campaigns in 2022 and beyond. Here’s what you need to know.

What is Keyword Expansion and Why is it Important?

In the competitive SMB market, companies need to continuously add value to their marketing and advertising efforts to build their competitive edge, and that means adding relevant keywords to your list. Keywords are not just important for your overall marketing efforts – they are instrumental to a proper landing page and PPC optimization.

If you have a plumbing company, for example, then you should know that localized keywords are the basis of marketing for plumbers because they allow you to build your visibility online. What you might not have known is that expanding your keywords can boost your advertising and landing page performance, as well.

The same goes for any local or global business, as adding new keywords will allow you to expand the reach and visibility of your ads, but also the reach and relevance of your landing pages. This brings us to the next important question.

What is Landing Page Expansion?

Landing page expansion is the idea of adding value to your landing pages through better and more relevant keyword implementation, as well as overall landing page optimization in terms of user intent, visual upgrades and performance improvements, mobile optimization, and more.

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Expanding your landing pages is one of the best ways to boost brand visibility and the performance of your ads, which lead to your landing pages. After all, your ad can only be as effective as your landing page.

That’s why you should continuously expand your landing pages to justify the ad spend and to help your PPC campaigns produce positive results over the long term. Now that you know what keyword and landing page expansion is, let’s go over some of the best practices you can use.

Top Ways to Find More Relevant Keywords

Regularly finding new keywords for your PPC ad copy and your landing pages is an essential step toward building long-lasting, fruitful advertising campaigns. After all, keyword research and implementation is not a one-time thing, and it requires constant investment if you want to stay ahead of the competition.

With that in mind, here’s how you can find more relevant keywords:

  • Use the Google Keyword Planner
  • Google new relevant phrases
  • Identify and use keyword synonyms
  • Use dedicated tools like BuzzSumo and Ahrefs
  • Consider YouTube SEO and look for keywords in video titles and descriptions
  • Go through your competitors’ landing pages
  • Go through your competitors’ ad copy
  • Go through your competitors’ blog content
  • Consider leveraging dynamic search ads
  • Go to Quora and forums to find long-tail keywords
  • When in doubt, check Reddit for keyword ideas

These are some of the safest ways to find new keyword ideas to add to your ad copy and landing pages. However, make sure to analyze every new search term you come across and its potential and relevance for your business.

You should also keep misspelled phrases in mind, which we’ll talk about in a moment. 

Optimizing Landing Pages for Better Ad Performance

Landing page optimization should be a continuous process, especially if you want to justify your ad spend and make your PPC campaigns produce a positive ROI. While the ad itself is the first point of contact, it will be the landing page that will engage and convert visitors into paying customers. That said, you also want your landing pages to be visible in search in order to boost brand visibility and reach.

The definition of a landing page is that it is a separate web page created for marketing and advertising purposes, but to generate the desired results, you need to optimize it by:

  • Adding a clear value proposition
  • Adding calls to action throughout
  • Structuring your content
  • Complementing content with visuals
  • Optimizing your above-the-fold content
  • Reducing customer effort
  • Optimizing your headings and subheadings
  • Adding user-generated content

And of course, you need to optimize your landing pages by adding new keywords, removing underperforming ones, and monitoring their performance.

Implementing Misspelled Keywords

One of the best ways to improve your advertising efforts and add relevant search terms to your list is to add misspelled keywords. It’s not everyone’s cup of tea, but there is no denying that people tend to misspell the terms they’re searching for – terms you want to use to boost your ad and landing page visibility.

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People tend to misspell concepts and phrases they don’t understand well. For example, people don’t understand the metaverse, or concepts like the metaverse VR, metaverse real estate, and so on. But that goes for all new, high-tech terms, which tend to produce a lot of misspelled keyword phrases.

The second reason that misspelling occurs is that people tend to be bad at brand retention. If people are misspelling your brand slightly, then you can use those keywords to help Google rank you higher for that term.

Don’t go overboard, however, and only use misspelled search terms as a way to expand your keywords and landing pages.

Wrapping Up

Keyword and landing page expansion, when done correctly, can help you scale your PPC campaigns, adapt to new trends, and reel in more customers. Through meticulous landing page optimization and the implementation of new keywords, you’re able to save your marketing and advertising dollars, which will allow you to better allocate your resources to other complementary campaigns.





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