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Google Business Profiles Dropping Follow & Welcome Offer

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Google Business Profiles Dropping Follow & Welcome Offer


Kara a Google Community Manager announced that Google is doing away with the Google Business profile feature to follow a local listing in Google Maps or Google Search and also dropping the welcome offer feature. There is no date on when this is happening, so it might be happening now or already happened depending on the roll out timing.

Kara said in the Google Business Profile Help Forums “Soon, customers will no longer be able to follow businesses on Google Search or the Google Maps app. You will not be able to send new welcome offers. If you already sent customers a welcome offer, that offer will work until it expires.”

I am not sure when “soon” exactly is, but it is soon.

Here is a GIF of these featured from a 2019 blog post from Google:

The follow feature was live in 2018. So I guess it is not getting enough traction and Google is ditching it.

Kara said if you still want to engage with customers you can:

  • Share promotions, events, and announcements.
  • Get feedback and build trust.
  • Hold conversations with your customers.

Forum discussion at Google Business Profile Help Forums.

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SEARCHENGINES

Daily Search Forum Recap: September 28, 2022

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Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.


Google has finished rolling out both the September core update and the September product reviews update but we still see some volatility today. Google’s John Mueller is offering to review your public presentations to make sure it is accurate. Google said if you don’t know if your content is expertly written, then it probably is not. Google said there is no percentage to measure duplicate content. Google is testing a new search feature to collect your recipes in a Google Cookbook. Oh, Search On is today, so I should have some news for tomorrow on that.

Search Engine Roundtable Stories:

Other Great Search Threads:

Search Engine Land Stories:

Other Great Search Stories:

Analytics

Industry & Business

Links & Content Marketing

Local & Maps

Mobile & Voice

SEO

PPC

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Search Features

Other Search

Feedback:


Have feedback on this daily recap; let me know on Twitter @rustybrick or @seroundtable, you can follow us on Facebook and make sure to subscribe to the YouTube channel, Apple Podcasts, Spotify, Google Podcasts or just contact us the old fashion way.



Source: www.seroundtable.com

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