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X’s Coming Audio and Video Calling Options are Likely to be Exclusive to X Premium Subscribers

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X Adds Streamlined Reply Option for DMs, Shares Details of Coming Audio and Video Calls

I doubt that this will be any surprise to anybody that’s been paying attention to X’s push towards paying subscriptions over the past year. But according to a new report from TechCrunch, X’s upcoming audio and video calling features, to be built into X DMs, will be an X Premium feature only, meaning that you’ll have to pay to use either option in the app.

As you can see in this example, X’s soon-to-be-released audio and video calling options will be accessible via your inbox, enabling you to quickly connect with people via the app.

X has shared various details on the coming additions, including at its Client Council meeting last week. But it hasn’t yet confirmed whether it will be available to everyone, or only to paying users.

Now, detail in the back-end code of the app seems to confirm this, with lines noting that “audio and video calls are a premium feature”, which are related to error messages that non-subscribers will likely get if they try to make a call in the app.

Which, again, is no surprise. The X team has been trying to add more enticements for people to take up X Premium subscriptions, in the hopes of both expanding its revenue potential, while also combating bots and spam in the app. X owner Elon Musk recently noted that pushing users towards paid subscriptions is “the only way I can think of to combat vast armies of bots”, as getting more users to pay, even if it’s just a small amount per month, will make it much more expensive for bot farms to operate.

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The problem with that is that it requires mass take-up to be effective. In order to make this a disincentive for bot peddlers, the vast majority of X users would need to be verified, which would then mean that most non-paying, non-verified accounts are likely bots.

But thus far, less than 0.5% of X users have signed on to the program, so it has a way to go to make this effective in this sense.

Musk has also said that X will soon add another, cheaper payment tier for its verification program, which could prompt more sign-ups, while speculation remains that Musk could eventually force all users to pay for X access at some stage.

That would likely be a damaging move, especially at such low rates of take-up for the program at this stage. But maybe, if X can sweeten the deal, and convince more people to pay to use the app, it could still become a viable anti-bot measure, and a full pay gate pathway for the app at some stage.

Maybe, adding audio and video calls will help in this respect, though people have gotten by without these features in the app thus far, so it’s not likely to be an essential offering by any means.

But at the same time, X needs to try more things. And given nobody else has solved the social platform bot problem, who’s to say, I guess, that Elon’s not right, and that this isn’t the way to go on this front.  

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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