Connect with us

SEO

Google On How It Manages Disclosure Of Search Incidents

Published

on

Google On How It Manages Disclosure Of Search Incidents

Google’s latest Search Off The Record podcast discussed examples of disruptive incidents that can affect crawling and indexing and discuss the criteria for deciding whether or not to disclose the details of what happened.

Complicating the issue of making a statement is that there are times when SEOs and publishers report that Search is broken when from Google’s point of view they’re working the way they’re supposed to.

Google Search Has A High Uptime

The interesting part of the podcast began with the observation that Google Search (the home page with the search box) itself has an “extremely” high uptime and rarely ever goes down and become unreachable. Most of the reported issues were due to network routing issues from the Internet itself than a failure from within Google’s infrastructure.

Gary Illyes commented:

“Yeah. The service that hosts the homepage is the same thing that hosts the status dashboard, the Google Search Status Dashboard, and it has like an insane uptime number. …the number is like 99.999 whatever.”

John Mueller jokingly responded with the word “nein” (pronounced like the number nine), which means “no” in German:

“Nein. It’s never down. Nein.”

The Googlers admit that the rest of Google Search on the backend does experience outages and they explain how that’s dealt with.

Crawling & Indexing Incidents At Google

Google’s ability to crawl and index web pages is critical for SEO and earnings. Disruption can lead to catastrophic consequences particularly for time-sensitive content like announcements, news and sales events (to name a few).

Gary Illyes explained that there’s a team within Google called Site Reliability Engineering (SRE) that’s responsible for making sure that the public-facing systems are running smoothly. There’s an entire Google subdomain devoted to the site reliability where they explain that they approach the task of keeping systems operational similar to how software issues are. They watch over services like Google Search, Ads, Gmail, and YouTube.

The SRE page explains the complexity of their mission as being very granular (fixing individual things) to fixing larger scale problems that affect “continental-level service capacity” for users that measure in the billions.

Gary Ilyes explains (at the 3:18 minute mark):

“Site Reliability Engineering org publishes their playbook on how they manage incidents. And a lot of the incidents are caught by incidents being issues with whatever systems. They catch them with automated processes, meaning that there are probers, for example, or there are certain rules that are set on monitoring software that looks at numbers.

And then, if the number exceeds whatever value, then it triggers an alert that is then captured by a software like an incident management software.”

February 2024 Indexing Problem

Gary next explains how the February 2024 indexing problem is an example of how Google monitors and responds to incidents that could impact users in search. Part of the response is figuring out if it’s an actual problem or a false positive.

He explains:

“That’s what happened on February 1st as well. Basically some number went haywire, and then that opened an incident automatically internally. Then we have to decide whether that’s a false positive or it’s something that we need to actually look into, as in like we, the SRE folk.

And, in this case, they decided that, yeah, this is a valid thing. And then they raised the priority of the incident to one step higher from whatever it was.

I think it was a minor incident initially and then they raised it to medium. And then, when it becomes medium, then it ends up in our inbox. So we have a threshold for medium or higher. Yeah.”

Minor Incidents Aren’t Publicly Announced

Gary Ilyes next explained that they don’t communicate every little incident that happens because most of the times it won’t even be noticed by users. The most important consideration is whether the incident affects users, which will automatically receive an upgraded priority level.

An interesting fact about how Google decides what’s important is that problems that affect users are automatically boosted to a higher priority  level. Gary said he didn’t work in SRE so he was unable to comment on the exact number of users that need to be affected before Google decides to make a public announcement.

Gary explained:

“SRE would investigate everything. If they get a prober alert, for example, or an alert based on whatever numbers, they will look into it and will try to explain that to themselves.

And, if it’s something that is affecting users, then it almost automatically means that they need to raise the priority because users are actually affected.”

Incident With Images Disappearing

Gary shared another example of an incident, this time it was about images that weren’t showing up for users. It was decided that although the user experience was affected it was not affected to the point that it was keeping users from finding what they were searching for, the user experience was degraded but not to the point where Google became unusable. Thus, it’s not just whether users are affected by an incident that will cause an escalation in priority but also how badly the user experience is affected.

The case of the images not displaying was a situation in which they decided to not make a public statement because users could still be able to find the information they needed. Although Gary didn’t mention it, it does sound like an issue that recipe bloggers have encountered in the past where images stopped showing.

He explained:

“Like, for example, recently there was an incident where some images were missing. If I remember correctly, then I stepped in and I said like, “This is stupid, and we should not externalize it because the user impact is actually not bad,” right? Users will literally just not get the images. It’s not like something is broken. They will just not see certain images on the search result pages.

And, to me, that’s just, well, back to 1990 or back to 2008 or something. It’s like it’s still usable and still everything is dandy except some images.”

Are Publishers & SEOs Considered?

Google’s John Mueller asked Gary if the threshold for making a public announcement was if the user’s experience was degraded or if it was the case that the experience of publishers and SEOs were also considered.

Gary answered (at about the 8 minute mark):

“So it’s Search Relations, not Site Owners Relations, from Search perspective.

But by extension, like the site owners, they would also care about their users. So, if we care about their users, it’s the same group of people, right? Or is that too positive?”

Gary apparently sees his role as primarily as Search Relations in a general sense of their users. That may come as a surprise to many in the SEO community because Google’s own documentation for their Search Off The Record podcast explains the role of the Search Relations team differently:

“As the Search Relations team at Google, we’re here to help site owners be successful with their websites in Google Search.”

Listening to the entire podcast, it’s clear that Googlers John Mueller and Lizzi Sassman are strongly focused on engaging with the search community. So maybe there’s a language issue that’s causing his remark to be interpretable differently than he intended?

What Does Search Relations Mean?

Google explained that they have a process for deciding what to disclose about disruptions in search and it is a 100% sensible approach. But something to consider is that the definition of “relations” is that it’s about a connection between two or more people.

Search is a relation(ship). It is an ecosystem where two partners, the creators (SEOs and site owners) create content and Google makes it available to their users.

Featured Image by Shutterstock/Khosro

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address

SEO

Squarespace Update Strengthens Its Robust Website Builder

Published

on

By

Squarespace Update Strengthens Its Robust Website Builder

Squarespace announced updates to their Blueprint AI, automating website creation, and enhancing their tool suite—further strengthening their website building platform for small and medium-sized businesses.

Squarespace

Squarespace is known for their easy to use drag and drop interface that allows user to select a template, modify it with a few clicks and to drag and drop web page elements in order to create a professional looking website. Over 2% of all websites are reported to use Squarespace, showing that it’s a popular choice website building platform for small to medium size businesses.

Blueprint AI

Blueprint AI, launched in late 2023, is Squarespace’s proprietary AI website builder that helps users create a website by answering questions related to what kind of site they’re trying to create. The AI then creates a template based on the answers to the questions. Users can then use Squarespace’s full suite of editing features to further modify their website then modify to suit their needs and create a true custom website.

Other Improvements

Squarespace also announced other improvements that help users switch web page layouts and apply changes, a one-click style changer that instantly creates new style combinations, and a new hub for managing the website brand identify.

The announcement explained:

Layout Switcher:
An adaptive layout menu that enables faster website design experimentation—offering a set of flexible compositions with one’s content automatically embedded, then applied instantly to a page.

Site Themes:
One-click styling combinations that make it easier to preview and apply a new website aesthetic—via handpicked font pairings, color palettes, button styles and more, with recommendations aligned to a customer’s brand personality.

Brand Identity Management:
A central hub for crafting and storing one’s unique brand identity that guides Squarespace’s AI writer to instantly generate first draft, on-brand copy populated across key surface areas, including website text, content descriptions, and client documents, among others.”

Takeaways

Squarespace has about 20 years experience helping businesses easily build websites and start doing business online. This announcement shows that Squarespace continues to improve the already excellent platform that gives businesses the chance to effectively compete online.

Read Squarespace’s announcement:

Squarespace Refresh 2024: Introducing a New Era for Entrepreneurs

Featured Image by Shutterstock/IB Photography

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

SEO

Why Content Is Important For SEO

Published

on

By

Why Content Is Important For SEO

Content is SEO. More specifically, it’s one side of the SEO relationship. One core function of search engines is to connect users with the information they’re looking for. That information might be a product listing, a review, a news story, an image, or a video.

The other core function of search engines is to retain users.

Search engines retain users by ensuring their confidence and trust in the displayed results. Over time, they build expectations that using their platform is a safe, streamlined experience that quickly leads users to what they want.

SEO success depends on being found by your target audience for what they are looking for and consistently providing a satisfying user experience based on the context of the queries they type into search engines.

Search Is Built On Content

The core function of search engines is to help users find information. Search engines first discover webpages, they parse and render and they then add them to an index. When a user inputs a query, search engines retrieve relevant webpages in the index and then “rank” them.

Search engines need to know what pages are about and what they contain in order to serve them to the right users. In concept, they do this quite simply: They examine the content. The real process behind this is complicated, executed by automated algorithms and evaluated with human feedback.

Google constantly adjusts and updates it algorithms with the goal of ensuring the most relevant content is served to searchers.

This relationship between searchers, search engines, and websites, has come to define the internet experience for most users. Unless you know the exact URL of the website you intend to visit, you need must find it via a third party. That could be social media, a search engine, or even discovering the website offline and then typing it in. This is called a “referral,” and Google sends 64% of all website referrals in the U.S. Microsoft and Bing send the next largest amount of referrals, followed by YouTube.

Getting discovered by people who don’t already know you depends on search engines, and search engines depend on content.

The SEO Value Of Content

Google has said it prioritizes user satisfaction.

It’s confirmed that user behavior signals impact ranking.

At this point, whether this relationship is causal or correlative doesn’t matter. You must prioritize user experience and satisfaction because it’s a key indicator of SEO success.

Written language is still the primary way users interact with search engines and how algorithms understand websites. Google algorithms can interpret audio and videos, but written text is core to SEO functionality.

Enticing clicks and engaging users through content that satisfies their queries is the baseline of SEO. If your pages can’t do that, you won’t have success.

High-quality content and user experiences aren’t just important for SEO; they’re prerequisites.

This is true for all advertising and branding. Entire industries and careers are built on the skills to refine the right messaging and put it in front of the right people.

Evidence For The SEO Value Of Content

Google highlights the importance of content in its “SEO fundamentals” documentation. It advises that Google’s algorithms look for “helpful, reliable information that’s primarily created to benefit people,” and provides details about how to self-assess high-quality content.

  • Content, and how well it matches a user’s needs, is one of the core positive and negative factors in Google’s ranking systems. It updates systems to reduce content it deems to be unhelpful and prioritize content it deems to be helpful.
  • In fact, Google’s analysis of the content may determine whether a page enters the index at all to become eligible to rank. If you work hard to provide a good experience and serve the needs of your users, search engines have more reason to surface your content and may do so more often.
  • A 2024 study in partnership between WLDM, ClickStream, and SurferSEO suggests that the quality of your coverage on a topic is highly correlated with rankings.

Content And User Behavior

Recent developments in the SEO industry, such as the Google leak, continue to highlight the value of both content and user experience.

Google values user satisfaction to determine the effectiveness and quality of webpages and does seem to use behavioral analysis in ranking websites. It also focuses on the user intent of queries and whether a specific intent is served by a particular resource.

The satisfaction of your users is, if not directly responsible for SEO performance, highly correlated with it.

Many factors affect user experience and satisfaction. Website loading speed and other performance metrics are part of it. Intrusive elements of the page on the experience are another.

Content, however, is one of the primary determiners of a “good” or “bad” experience.

  • Does the user find what they’re looking for? How long does it take?
  • Is the content accurate and complete?
  • Is the content trustworthy and authoritative?

The answers to these questions reflect whether the user has a good or bad experience with your content, and this determines their behavior. Bad experiences tend to result in the user leaving without engaging with your website, while good experiences tend to result in the user spending more time on the page or taking action.

This makes content critical not only to your SEO efforts on search engines but also to your website’s performance metrics. Serving the right content to the right users in the right way impacts whether they become leads, convert, or come back later.

Leaning into quality and experience is a win all around. Good experiences lead to desirable behaviors. These behaviors are strong indications of the quality of your website and content. They lead to positive outcomes for your business and are correlated with successful SEO.

What Kinds Of Content Do You Need?

Successful content looks different for each goal you have and the different specific queries you’re targeting.

Text is still the basis of online content when it comes to search. Videos are massively popular. YouTube is the second-most popular search engine in the world. However, in terms of referrals, it only sends 3.5% of referral traffic to the web in the U.S. In addition, videos have titles, and these days, most have automated transcripts. These text elements are critical for discovery.

That isn’t to say videos and images aren’t popular. Video, especially “shorts” style videos, is an increasingly popular medium. Cisco reported that video made up 82% of all internet traffic in 2022. So you absolutely shoulder consider images and video as part of your content strategy to best serve your audiences and customers.

Both can enhance text-based webpages and stand on their own on social platforms.

But for SEO, it’s critical to remember that Google search sends the most referral traffic to other websites. Text content is still the core of a good SEO strategy. Multi-modal AI algorithms are getting very good at translating information between various forms of media, but text content remains critical for several reasons:

  • Plain text has high accessibility. Screen readers can access it, and it can be resized easily.
  • Text is the easiest way for both people and algorithms to analyze semantic connections between ideas and entities.
  • Text doesn’t depend on device performance like videos and images might.
  • Text hyperlinks are very powerful SEO tools because they convey direct meaning along with the link.
  • It’s easier to skim through text than video.

Text content is still dominant for SEO. But you should not ignore other content. Images, for example, make for strong link building assets because they’re attractive and easily sharable. Accompanying text with images and video accommodates a variety of user preferences and can help capture attention when plain text might not.

Like everything else, it’s down to what best serves users in any given situation.

SEO Content: Serving Users Since Search Was A Thing

Search engines match content to the needs of users.

Content is one-third of this relationship: user – search engine – information.

You need content to perform SEO, and any digital marketing activity successfully.

The difficulty comes from serving that perfect content for the perfect situation.

So read “How To Create High-Quality Content” next.

Read More:


Featured Image: Roman Samborskyi/Shutterstock

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

SEO

Why Your Keyword Strategy Isn’t Driving Enough Traffic (And How to Fix It)

Published

on

By

Why Your Keyword Strategy Isn’t Driving Enough Traffic (And How to Fix It)

This post was sponsored by Moz. The opinions expressed in this article are the sponsor’s own.

The scope of modern keyword strategy is expansive and crosses many disciplines. As Google leans further into user experience and user signals as part of its ranking algorithms, research, execution, and testing must become more interwoven and refined.

If your keyword strategy is underperforming and you’re struggling to drive traffic, rankings, or even onsite conversions, your keyword strategy could be missing critical components.

The following is a look at common mistakes and how to address them. You’ll see screenshots and examples of how you can solve keyword strategy issues and improve workflows during the keyword research stage using the premium keyword research features in Moz Pro, but you can get started free with  Moz’s Keyword Explorer tool.

Mistake #1: Failing To Target Intent

You can’t just pick a keyword you want to rank for and move straight into writing a page. What you want to target is the first part of a complex equation, of which the user is the most important part.

Intent can be expressed as a set of questions:

  • Why is the user searching for the query?
  • What does the user expect to find?
  • What do search engines deliver to meet this intent?

You must answer these questions to build content that fits neatly between the expectations of searchers and the search engines. Whether you’re a beginner in keyword research or you’re a professional SEO who wants to brush up on the fundamentals, you must understand the relationship between queries and search intent. Content that does not satisfy intent will result in a poor user experience, which leads to negative engagement signals, which will hurt your ability to rank.

You must understand the relationship between queries and search intent. Content that does not satisfy intent will result in a poor user experience, which leads to negative engagement signals.

If enough of your content is misaligned with user intent, it could impact your entire site, as you won’t be seen as trustworthy or authoritative.

If individual pages or your keyword strategy as a whole is underperforming, this is one of the first things you should audit because a mismatch between search intent and your content will kill those pages, whether they’re old or new.

You also need to keep in mind that intent changes. This can be due to one-off events, seasonal changes, or algorithm updates.

Here are some examples of intent:

  • Purchase intent: the user is actively looking for a product to buy.
  • Comparison intent: the user is shopping around and comparing products.
  • Informational or educational intent: The user wants to learn something.
Screenshot from Moz

Intents can be quite complicated, and you’ll need to rely on your own audience research to get granular. But a tool can help speed up the process by showing you the general intent of a keyword and what is currently ranking on the SERP.

Explore by Keyword in Moz Pro makes it easy to see keyword intent at a glance for individual keywords and a whole batch of keyword suggestions. Let’s look at the keyword [best convertible car seat].

You can probably already guess the intent, and the tool confirms that it’s a commercial intent keyword. This means users are looking to compare products and features to find the best suited for them. Remember, this is based on the results in the SERPs, so it’s giving you some more intel into what Google expects a user’s intent to be, which we’ll discuss more in a bit.

1727247363 233 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot of Moz Pro

As you go through the research process, you can use a combination of factors such as Difficulty and intent to discover related keywords worth pursuing to bolster your strategy.

Mistake #2: Not Conducting Competitor And On-SERP Research

When you’re in the weeds of data tables and strategy, it’s easy to forget one of the most simple and critical rules in SEO.

Most of the information you need is on the SERP.

When you evaluate the SERP of a given keyword, you can gain a lot of information with the right approach. But you’re going to need to get good at reading between the lines.

You can use the existing pages on a SERP to understand how well the query is being satisfied and what competitors are and are not doing. If the SERP has many high-quality pages, you can learn a lot from the strategies your competitors use. If there are pages that you consider low-quality, based on your knowledge of the subject matter, then you’ve identified an opportunity.

So, to properly research SERPs, you need a few skills:

  • Understanding of design and UX to identify suboptimal user experiences or understand why some pages may be outperforming.
  • A deep understanding of the subject matter covered by the keyword so that you can identify which pages provide trustworthy, high-quality information.
  • Knowledge of the user intent behind a query so that you can match the intent with the experience that the ranking pages deliver.

From there, you can evaluate the quality of the pages and choose where to focus your efforts. If you’re lacking information or you can’t find a good angle of attack, then start looking at similar SERPs for related keywords or related intents. If you can find a SERP with sufficiently different results but related search intent, you can compare and contrast.

Going back to our research related to [best convertible car seat], let’s take a look at the SERP. We can do it right inside Moz’s tool:

1727247363 561 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro

Yikes! This is going to be a tough one. We’ve got Reddit and Wirecutter on there.

Luckily, there are options. Using the “questions” tab in the “keyword suggestions” tool, you can discover questions that searchers ask relatively frequently. Some of them may have the potential for a related keyword strategy.

1727247363 456 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro

Even though the head term will be difficult to rank for, you can see a lot of “informational” intent related to this search. This is an opportunity to build trust with highly motivated consumers.

Mistake #3: Not Organizing Your Research

If you do keyword research intermittently or only at the beginning of campaigns, you might be missing important opportunities to refine your strategies.

Keyword research needs to be checked and refined as your strategy changes and the SERPs get updated.

It’s critical that you set yourself up for success when you begin a new campaign or strategy. You don’t want to do a ton of work and leave it in a disorganized state because, eventually, you will need to update your pages and reassess the strategy behind them. You can save yourself a lot of time by preparing for this eventuality and setting up a strategy that’s easy to jump back into.

Building keyword groups and lists help you understand how pages fit into the broader categorization of your website. It’s also a good idea to use a tool that tracks your progress so that when you return to strategy, you can see the past performance of pages at a glance.

With Keyword Lists in Moz Pro you can to upload your own sheet file or build a list by typing it out. Once the list is in the system, you get a ton of insights about the keywords both individually and in aggregate, as you can see from the screenshot of the sample list below.

1727247363 276 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro

Mistake #4: Not Building Entity And Topic Maps

The way you organize information is critical at two levels.

The first is on the page. How you present information, in what order, and in what format is critical to the experience of a page. If you can match this well with intent, you’ll provide users with a good experience and improve conversion rates.

The other level is site-wide. You must build a content and keyword strategy around topics and entities. This is how you build a content library that’s friendly to both users and advanced search algorithms. Building entity maps correctly helps you compete in an AI-heavy environment because you’re speaking the language of AI algorithms that work by connecting entities together through context.

Building these maps of context between topics also helps you to build a robust strategy and discover opportunities your competitors may have missed. Every page you add to a broader topic is an opportunity to reinforce your authority, succeed in a unique SERP, and transfer that SEO power to your other pages through internal linking.

Moz’s “similar SERPs” tool comes in handy here. With Moz Pro, search by keyword and filter by Similar SERPs. Tada! By analyzing the top-ranking pages for your target keyword you’ll see other keywords those competing URLs ranked for. With this list of new keywords, you can identify opportunities to strategically expand your content based on that topical analysis. It’s a great way to see where there’s overlap in SERPs.

1727247363 495 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro
1727247363 550 Why Your Keyword Strategy Isnt Driving Enough Traffic And HowScreenshot from Moz Pro

So stop missing out on opportunities your competitors are capitalizing on. With the advanced keyword research features in Moz Pro you can streamline your research process, enabling deeper keyword analysis and smarter strategies. Prioritize intent, enhance user experience, increase conversions, and rank for the queries you need.

Stop missing out on traffic! Unlock the power of Keyword Explorer with over 500 million traffic-driving keywords.

Start your free trial today and fix your keyword strategy for real results.


Image Credits

Featured Image: Image by Moz. Used with permission.

In-Post Image: Images by Moz. Used with permission.

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

Trending